36C10X19D0020-015.pdf

VHAPM Part 816.5—Indefinite-Delivery Contracts Page 1 of 5 Original Date: 08/30/2017 Date: 03/11/2019 Rev 02

DEPARTMENT OF VETERANS AFFAIRS

Justification and Approval

For

Exception to Fair Opportunity Memo

Acquisition Plan Action ID: 36C252-20-AP-0796

1. Contracting Activity: Department of Veterans Affairs, NCO 12 Great Lakes Acquisition

Center, 115 S. 84th Street, Suite 101, Milwaukee, Wisconsin 53214-1476. This is a justification and approval for exception to fair opportunity.

Purchase requests: 537-20-2-5969-0023, 556-20-1-4441-0158, 556-20-1-4441-0157, 585-20-1-5045-0011, 585-20-1-5045-0012, 607-20-1-030-0011, 607-20-1-030-0012, 695-20-3-5272-0010, 695-20-3-5272-0012, 676-20-3-470-0046

2. Description of Action: This proposed action is for a new firm-fixed price sole source task order for VISN 12 with Pitney Bowes Global Financial Services, LLC. The Government requires the services of a vendor which can offer a base-plus four-year agreement for a lease for software which can track incoming and outgoing packages with the SendSuite Mailing System. In addition, the Government requires an agreement to host the SendSuite information on a vendor’s servers.

This procurement will include the following sites within VISN 12:

• Jesse Brown VA Medical Center, Chicago, IL

• Captain James A. Lovell FHCC, North Chicago, IL

• Oscar G. Johnson VA Medical Center, Iron Mountain, MI

• William S. Middleton Memorial VA Medical Center, Madison, WI

• Clement J. Zablocki VA Medical Center, Milwaukee, WI

• Tomah VA Medical Center, Tomah, WI

3. Description of Supplies or Services: The system being procured is used to efficiently and effectively track warehouse parcels from outside vendors (UPS, FedEx, USPS, etc.) to the VA site warehouse and out to specific customers within the VA hospital. Pitney Bowes is the only vendor currently FEDRAMP approved to provide the VA Enterprise Software Cloud Based Hosting System, which allows the sites to independently manipulate the site data and mitigates potential offsite errors, as experienced in the past. Additionally, this procurement is for the site licenses for SendSuite Tracking Software, the Enterprise Dashboard, the updating of the current workstations, new equipment to interface with the software upgrades (Tracking Assistants (T764 -34), Rugged Boot Protective Covers (34), Charging Cradles – single bay

(5) and 5 bay (6), Snap on Trigger Handles(13)).

VHAPM Part 816.5—Indefinite-Delivery Contracts Page 2 of 5

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Pitney Bowes SendSuite Tracking software and equipment is currently and has been used in the VISN 12 sites for over 10 years and systems are well established and maintained within staff workload. Due to the advancement of Windows 10 within the VA enterprise, equipment and systems need to be updated at this time (current operating system of equipment only supports Windows 7 or below). Maintaining this system within VISN 12 is in the best interest of the Government.

The procurement requested is a base plus four (4) one (1) year option periods, effective 04/01/2020 for the total amount of $1,423,856.16 utilizing the Strategic Acquisition Center’s (SAC) IDIQ contract 36C10X19D0020 which currently has an ordering period of 09/30/2019

– 09/29/2024.

4. Statutory Authority: The statutory authority permitting an exception to fair opportunity is

Section 41 U.S.C. 4106(c) as implemented by the Federal Acquisition Regulation (FAR) Subpart 16.505 Subpart 16.505(b)(2)(i):

(X) FAR Subpart 16.505(b)(2)(i)(B): Only one awardee is capable of providing the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized.

5. Rationale Supporting Use of Authority Cited Above: Only one source is capable of providing the supplies or services at the level of quality required because the supplies or services are unique or highly specialized; Pitney Bowes currently has the only software system that has been granted access to the VA wireless network and has proper certifications in place (TRM & FEDRAMP). Additionally, the facilities have used Send Suite software for over 10 years, which would cause hardship on the staff and facility if changed due to implementation timelines of different software, equipment, and training. Implementing a different system would halt this portion of facilities service and would impact patient care.

Send Suite provides real time updates, has user specific log-ins for customers that can forecast when they can expect the packages (minimal VA Staff impact), alerts can be entered and associated with individuals to minimize down time of delivery packages which would impact patient care. Finally, this system fully integrates with the Pitney Bowes inbound/outbound enterprise mail management system that is currently being used in multiple facilities. Pitney Bowes is an all-in-one system that has provided a long history of fulfilling the requirements for the VA facilities.

1. The contracting officer has determined that an open-market sole source to Pitney Bowes

Inc. is in the best interest of the Government based on the superior ability to satisfy the Government’s requirement in addition to their ability to commence/continue work with no down-time or “ramp up” period.

2. A patent, copyright or proprietary data limits competition. The proprietary data is: The SendSuite System is several years old, but the SendSuite Live system is a new shipping and tracking environment which provides customers a fully integrated and scalable web-based tracking solution. Inherent in this system is propriety software coding and platform management. The two forks of the SendSuite System are currently under copyright by

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Date: 03/11/2019 Rev 02

Pitney Bowes. As of this date, they have not allowed any third-party vendors to have access to this information. Contract requirements of VISN 12’s end-users on the current contract, and their experience and unique structure offer the Government the best value.

6. Efforts to Obtain Competition: There are no known Veteran-owned businesses capable of providing the required services. The Rule of Two has not been met as there is no reasonable expectation that two or more SDVOSBs or VOSBs will submit offers and that award can be made at a fair and reasonable price. Through market research and the information detailed in

(5) the contracting officer determined that Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements per FAR 6.302-1. This procurement minimizes the impact on patient care by eliminating the need for a transition period and eliminate the risk of a new source not being able to adequately procure the equipment necessary to perform.

Notice of Intent to Sole-Source was posted on beta.Sam.gov on 02/21/2020 and closed on 02/26/2020 informing all contractors that this service will be sole-sourced to Pitney Bowes Inc. One response was received from a small business vendor, but this vendor is unable to provide the cloud-based component of this requirement.

7. Actions to Increase Competition: Other firms have similar systems, but only the Pitney- Bowes SendSuite system can fully satisfy the Government's requirement due to proprietary rights of the SendSuite software.

8. Market Research: A search of VIP was conducted using NAICS 532420 and the keyword “SendSuite”. This search resulted in zero (0) matches, which does not allow the contracting officer to use the VA’s Rule of Two per VAAR subpart 819.70.

The contracting officer has determined that a sole source to Pitney Bowes Inc. is in the best interest of the Government based on the superior ability to satisfy the Government’s requirement in addition to their ability to commence/continue work with no down-time or “ramp up” period.

Contracting Officer searched on GSA and found that the required services that were previously on GSA are now on Pitney-Bowes SAC contract 36C10X19D0020. Furthermore, due to the existence of the propriety information involved, it became quite clear, early that only Pitney-Bowes can provide the required service.

9. Other Facts: N/A

10. Technical and Requirements Certification: I certify that the supporting data under my cognizance, which are included in this justification, are accurate and complete to the best of my knowledge and belief.

VHAPM Part 816.5—Indefinite-Delivery Contracts Page 4 of 5

Date: 03/11/2019 Rev 02

Brenda Stratton Date Deputy Chief Supply Chain Officer, VISN 12 Supply Chain Management

11. Determination that Anticipated Cost is Fair and Reasonable: A determination by the contracting officer that the anticipated cost to the Government will be fair and reasonable:

The proposed vendor, Pitney Bowes Inc., is the current provider of the requested services for the VISN. They are currently providing the service on a base plus four one-year option period contract. Additionally, the prices have been established on SAC contract 36C10X19D0020 and have been deemed fair and reasonable IAW 8.404. The contracting officer will conduct a determination of fair and reasonable pricing, independent of this document before contract award.

12. Contracting Officer's Certification (required): I certify that the foregoing justification is accurate and complete to the best of my knowledge and belief.

Matthew Zawada Date Branch Chief, Services Team, NCO 12 Great Lake Acquisition Center

13. Approvals in accordance with VHAPM Part 816.505 Indefinite Delivery Contracts:

Ordering.

a. One Level Above the Contracting Officer (Required over SAT but not exceeding $700K): I certify the justification meets requirements for other than full and open competition.

Scott Ivy Date Division Manager, NCO 12 Great Lakes Acquisition Center

03/09/2020

Brenda L.

Stratton 943290

Digitally signed by Brenda L.

Stratton 943290 Date: 2020.03.09 13:22:52 -05'00'

3/10/2020

Zawada, Matthew M.

Digitally signed by Zawada, Matthew M.

Date: 2020.03.10 13:00:30 -05'00'

Ivy, Scott A.

Digitally signed by Ivy, Scott A.

Date: 2020.03.10 14:22:49 -05'00'

VHAPM Part 816.5—Indefinite-Delivery Contracts Page 5 of 5

Date: 03/11/2019 Rev 02

b. Director of Contracting Review: I certify the justification meets requirements for other than full and open competition.

Paul M. Lauro Date Director of Contracting, NCO 12 Great Lakes Acquisition Center

HIGHER LEVEL APPROVAL (Required for orders over $700,000):

c. VHA SAO HCA REVIEW AND APPROVAL (over $700,000 to $13.5 million): I have reviewed the foregoing justification and find it to be complete and accurate to the best of my knowledge and belief and approve for other than full and open competition.

Terry L. Spitzmiller Date Executive Director Regional Procurement Office Central (VHA)

10 Mar 2020 Paul M. Lauro 1463508

Digitally signed by Paul M.

Lauro 1463508 Date: 2020.03.10 15:05:46 -05'00'

VHATVHSpitzT Typewritten Text 03/11/2020

Simplified Market Research

VHAPM Part 810 Market Research SOP Page 1 of 4 Revision: 02, Effective Date: 07/11/18

SENDSUITE TRACKING SOFTWARE AND AGREEMENT FOR SERVER HOSTING

537-20-2-5969-0023 556-20-1-4441-0158 556-20-1-4441-0157 585-20-1-5045-0011 585-20-1-5045-0012 607-20-1-030-0011 607-20-1-030-0012

695-20-3-5272-0010 695-20-3-5272-0012 676-20-3-470-0046

In accordance with FAR 7.102, contracting officers and acquisition planners are required to perform acquisition planning and conducting market research. The following information is a summary the acquisition planning: In submitting this request for procurement, the customer considered available sources within the agency, any government furnished information/property, and security considerations IAW VA Directive/Handbook 6500. The contract type for this procurement is firm fixed price and the milestone schedule will be accomplished and documented in the Electronic Contract Management System (eCMS). The information below summarizes the market research results for this requirement. MSO Customer Resource Center.

1. Objective: Per FAR 10.001(a)(2) and VAAR 810.001-70, this report is in support of (check as many as apply):

A new requirement

An acquisition with an estimated value in excess of the simplified acquisition threshold (see FAR subpart 2.1 for current threshold)

An acquisition with an estimated value less than the simplified acquisition threshold where adequate information is not available to develop the requirements package and the circumstances justify the cost of performing the market research;

An acquisition that could lead to a bundled contract (15 U.S.C.

644(e)(2)(A)) (see FAR subpart 2.1 for bundled contract definition);

Other:

2. Background:

VHAPM Part 810 Market Research SOP Page 2 of 4 Revision: 02, Effective Date: 07/11/18

a. Title: SendSuite Tracking Software and Agreement for Server Hosting

b. Product or Service Code: D325

c. NAICS Code: 532420

d. Size Standard for NAICS: 32.5M

e. Estimated contract value: $1,423,856.16

3. Market Research Sources: In accordance with FAR Part 10, VAAR 810 and VAAM M810, market research has been conducted for this acquisition. The following techniques were used (check as many as apply):

Used VA’s VIP database to identify verified capable SDVOSBs and VOSBs. - All results must be attached to this report. VIP search was conducted using NAICS 532420 and the keyword “SendSuite”. This search resulted in zero (0) matches. There are no known Veteran-owned businesses capable of providing the required services. The Rule of Two has not been met as there is no reasonable expectation that two or more SDVOSBs or VOSBs will submit offers and that award can be made at a fair and reasonable price.

Applying personal knowledge in procuring supplies/services of this type.

Contacting knowledgeable individuals in Government and industry regarding market capabilities to meet requirements.

Reviewing the results of recent market research undertaken to meet similar or identical requirements. Results from market research show the service for this requirement has been performed on GSA contract GS- 35F-0010M for the past five (5) years within the VISN 12 facilities.

Publishing formal requests for information in appropriate technical or scientific journals or business publications.

Querying the Government-wide database of contracts and other procurement instruments intended for use by multiple agencies available at www.contractdirectory.gov and other Government and commercial databases that provide information relevant to agency acquisitions.

Participating in interactive, on-line communication among industry, acquisition personnel, and customers.

VHAPM Part 810 Market Research SOP Page 3 of 4 Revision: 02, Effective Date: 07/11/18

Obtaining source lists of similar items from other contracting activities or agencies, trade associations or other sources.

Reviewing catalogs and other generally available product literature published by manufacturers, distributors, and dealers or available on-line

Conducting interchange meetings or holding presolicitation conferences to involve potential offerors early in the acquisition process.

Conducting market survey:

Other:

1. Market Research Findings: Pitney Bowes is the OEM of the SendSuite System which VISN 12 is currently using. Only the OEM of the SendSuite system can provide a lease for the tracking software and host the Government’s information on their SendSuite servers.

2. Customary Commercial Practices/Standards: Customary GSA/FSS Commercial Terms and Conditions apply to this procurement.

3. Market Price: $284,771 PER YEAR

4. Acquisition History: VISN 12 first purchased the SendSuite system in FY 13. In FY 14, the VISN purchased additional equipment to expand this system to several CBOCS, and more equipment was purchased over the next several fiscal years. The SendSuite mailing system is a “one-stop-shop” for both incoming and outgoing mail and can track incoming mail with a chain of custody from initial acceptance until it is physically signed for by the intended recipient.

5. Other pertinent information: This service was previously procured for this contract action were listed on Pitney Bowes GSA contract GS-35F-0010M. This service will now be procured on Pitney Bowes SAC contract 36C10X19D0019.

The price for a one-year task order for these services is $119,700.12. SAC prices have already been determined to be fair and reasonable, and it is anticipated the task order prices will be fair and reasonable.

6. Recommendations: The FSC code for this procurement is D325 and the applicable NAICS code is 532420. The Contracting Officer determines that a sole-source base plus four-year task order off of Pitney Bowes SAC contract 36C10X19D0019 is in the best interest of the Government. The total value of the five year task order will be $1,423,856.16, with a base year value of $234,528.00

7. Based on the above information, the basic clauses and provisions prescribed in

VHAPM Part 810 Market Research SOP Page 4 of 4 Revision: 02, Effective Date: 07/11/18

FAR Part 12:

Are sufficient for use in this acquisition and do not require any tailoring to be consistent with industry's commercial practices.

Require tailoring to be consistent with industry's commercial practices as noted below. All such tailoring will be included in the solicitation issued for the required supplies/services.

- Identify affected clause/provision paragraph and your recommended change(s).

Based on the above information, the following sources appear qualified and interested to fulfill this requirement:

Firm 1: Pitney Bowes Inc.

Firm 2:

Firm 3:

Firm 4:

Firm 5:

PREPARED BY:

NAME: Frederick Weddington

DATE:

SIGNED BY:

NAME: Matthew Zawada Date:

Frederick C.

Weddington 981571

Digitally signed by Frederick C.

Weddington 981571 Date: 2020.03.09 10:30:58 -05'00'

Zawada, Matthew M.

Digitally signed by Zawada, Matthew M.

Date: 2020.03.10 10:04:48 -05'00'

Base Year Estimate OY1 Estimate OY2 Estimate OY3 Estimate OY4 Estimate

$ 104,777.02 $ 149,202.07 $ 149,202.07 $ 149,202.07 $ 149,202.07 $ 17,602.96 $ 19,231.25 $ 19,231.25 $ 19,231.25 $ 19,231.80 $ 10,561.67 $ 11,538.65 $ 11,538.65 $ 11,538.65 $ 11,538.65 $ 14,082.37 $ 15,385.00 $ 15,385.00 $ 15,385.00 $ 15,385.00 $ 7,041.18 $ 7,692.50 $ 7,692.50 $ 7,692.50 $ 7,692.50 $ 80,462.69 $ 94,282.46 $ 94,282.46 $ 94,282.46 $ 94,282.46

234,527.89$ 297,331.93$ 297,331.93$ 297,331.93$ 297,332.48$

$1,423,856.16

INDEPENDENT GOVERNMENT COST ESTIMATE (IGCE) - (FOR OFFICIAL USE ONLY)

Services

Brief Description of Service* Base Period of Performance

SendSuite Services - 537 4/1/20 - 3/30/21 SendSuite Services - 550 4/1/20 - 3/30/21 SendSuite Services - 556 4/1/20 - 3/30/21 SendSuite Services - 578 4/1/20 - 3/30/21 SendSuite Services - 585 4/1/20 - 3/30/21 SendSuite Services - 607 4/1/20 - 3/30/21 SendSuite Services - 676 4/1/20 - 3/30/21

Prior Monthly Vouchers

SendSuite Services - 695 4/1/20 - 3/30/21

TOTAL IGCE (Base plus 4 Option Years)

*Check block(s) below that describe the basis for the IGCE:

Past Contract Pricing GSA Federal Supply Schedule Published Prices Government Wide Acquisition Contract (GWAC) Published Prices Engineering Estimates Informal Vendor Quotes Prior Bills of Material

Catalog Pricing Other (Please Explain ): V797P-6019B.

POC NAME: Brenda Stratton Phone: 708-492-3919 Email: Brenda.Stratton@va.gov

From: Brett Liese To: Luke J Miller; Weddington, Frederick C.

Subject: [EXTERNAL] RE: Pitney Bowes Date: Tuesday, February 25, 2020 1:49:36 PM Attachments: image004.png image001.png

The big thing is that we are upgrading the current cloud based solution and only Pitney Bowes can offer a FedRamp certified cloud based solution. Only Pitney Bowes hardware can interface to our software.

Thank You, Brett Liese Federal Strategic Account Manager Direct: 410-544-5690 Cell: 410-299-9207 Office: 202-488-4464 EFax: 203-460-3103 Brett.Liese@pb.com

For all VA billing and PO related issues please copy in VA@PB.com

This email message may contain confidential, proprietary and/or privileged information. It is intended only for the use of the intended recipient(s). If you have received it in error, please immediately advise the sender by reply email and then delete this email message. Any disclosure, copying, distribution or use of the information contained in this email message to or by anyone other than the intended recipient is strictly prohibited. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of the Company.

From: Luke J Miller <luke.miller@pb.com> Sent: Tuesday, February 25, 2020 2:38 PM To: Weddington, Frederick C. <Frederick.Weddington@va.gov> Subject: RE: Pitney Bowes

That is correct.

Thanks again, Luke Miller

Pitney Bowes Inc.

9053 N Deerbrook Trail Brown Deer WI 53223 262-716-6435 (Cell) mailto:brett.liese@pb.com mailto:luke.miller@pb.com mailto:Frederick.Weddington@va.gov mailto:brett.liese@pb.com http://www.pitneybowes.com/

203-617-6577 (E-Fax) Luke.Miller@pb.com www.pb.com

Service Support: (800) 522-0020 SendPro / Connect+ Support: (877) 213-7284 Software Support: (800) 888-0286

Supplies: (800) 243-7824 Billing: (800) 228-1071 Postage by Phone: (800) 243-7800

Create a “CASE” and we will resolve your issue with timeliness and keep a permanent record in your account history.

Be sure to visit the new: “YOUR ACCOUNT” on our newly designed website. There are many new features and capabilities available. Click below for a navigation aid that will walk you through the steps. Click Here for Navigation Tips!

Not signed up for “YOUR ACCOUNT” yet? Click here to Register!!

Take note of our New Support Number:

**NEW NUMBER FOR BILLING AND SERVICE** 844-256-6444 and choose:

CLIENT SERVICE for billing OR TECHNICAL & EQUIPMENT SUPPORT for Service

PRIVILEGED AND CONFIDENTIAL: This email message may contain confidential, proprietary and/or privileged information and is covered by the Electronic Communications Privacy Act, 18 U.S.C.

Section 2510-2521. It is intended only for the use of the intended recipient(s). If you have received it in error, please immediately advise the sender by reply email and then delete this email message.

Any disclosure, copying, distribution or use of the information contained in this email message to or by anyone other than the intended recipient is strictly prohibited. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of the Company.

From: Weddington, Frederick C. <Frederick.Weddington@va.gov> Sent: Tuesday, February 25, 2020 1:36 PM To: Luke J Miller <luke.miller@pb.com> Subject: RE: Pitney Bowes

CAUTION: THIS EMAIL IS FROM AN EXTERNAL SOURCE. Internet links, office documents or other attachments may contain viruses. Do not click on a link, open or enable any file unless you trust the sender.

Luke, I’m teleworking today, so I did not receive that message. I’m completing my justification document to sole source this requirement to PB and just needed to make sure that there’s no other vendors capable of providing this service that the VISN is requesting for this procurement.

blocked::mailto:Luke.Miller@pb.com blocked::http://www.pb.com tel:(800)%20522-0020 tel:(877)%20213-7284 tel:(800)%20888-0286 tel:(800)%20243-7824 tel:(800)%20228-1071 tel:(800)%20243-7800 https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pitneybowes.com%2Fus%2Fsupport%2Faccount%2Fyour-account-navigational-demo.html&data=02%7C01%7Cbrett.liese%40pb.com%7C4748f0bf2c4441b4478908d7ba2a392a%7C8a4925a9fd8e4866b31cf719fb05dce6%7C0%7C0%7C637182562814867512&sdata=shKX%2FrGFiACv1F47yt096AlCKVG2a32opAp666v9A7E%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.pitneybowes.us%2Fsignin%2Flogon.go%3Frequest_locale%3Den_US%23%2Fregister%2Fstep1&data=02%7C01%7Cbrett.liese%40pb.com%7C4748f0bf2c4441b4478908d7ba2a392a%7C8a4925a9fd8e4866b31cf719fb05dce6%7C0%7C0%7C637182562814877510&sdata=FlxCCspBeVr6hifjKY6v1xyMw8xezc2g99Nck%2BlmZrM%3D&reserved=0 mailto:Frederick.Weddington@va.gov mailto:luke.miller@pb.com

I’m quite sure they cannot because the Cloud Base software is proprietary to PB correct?

Frederick Weddington Services Team/Contracting Officer Department of Veterans Affairs Great Lakes Acquisition Center

115 S 84th St, Suite 101 Milwaukee, WI 53214 414-844-4800 ext.44897

“Buying for those who secured our freedom”

“INTEGRITY, COMMITMENT, ADVOCACY, RESPECT, and EXCELLENCE – these are our Core Values.”

As our client, please take a few moments and let us know how we did by completing the attached SURVEY

From: Luke J Miller <luke.miller@pb.com> Sent: Tuesday, February 25, 2020 1:31 PM To: Weddington, Frederick C. <Frederick.Weddington@va.gov> Subject: [EXTERNAL] RE: Pitney Bowes

Hi Fred, I left you a voicemail on this, but thought I would follow up with an email as well. The IDIQ is set up to do business directly with PB. As part of the contract PB has service disabled veteran owned small business requirements that must be met under the contract. Please let me know if you have any other questions and/or if there is anything else I can do to help.

Thanks again, Luke Miller

Pitney Bowes Inc.

9053 N Deerbrook Trail Brown Deer WI 53223 262-716-6435 (Cell) 203-617-6577 (E-Fax) Luke.Miller@pb.com www.pb.com

Service Support: (800) 522-0020 SendPro / Connect+ Support: (877) 213-7284 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsurvey.htm.va.gov%2FPerseus%2Fse.ashx%3Fs%3D7FDA9EA757F6AED1&data=02%7C01%7Cbrett.liese%40pb.com%7C4748f0bf2c4441b4478908d7ba2a392a%7C8a4925a9fd8e4866b31cf719fb05dce6%7C0%7C0%7C637182562814877510&sdata=n1NHQ9JQAd%2B%2B9a1n4Uubmg%2Ffvd4zKQaYJX97SSq02NM%3D&reserved=0 mailto:luke.miller@pb.com mailto:Frederick.Weddington@va.gov blocked::mailto:Luke.Miller@pb.com blocked::http://www.pb.com tel:(800)%20522-0020 tel:(877)%20213-7284

Software Support: (800) 888-0286

Supplies: (800) 243-7824 Billing: (800) 228-1071 Postage by Phone: (800) 243-7800

Create a “CASE” and we will resolve your issue with timeliness and keep a permanent record in your account history.

Be sure to visit the new: “YOUR ACCOUNT” on our newly designed website. There are many new features and capabilities available. Click below for a navigation aid that will walk you through the steps. Click Here for Navigation Tips!

Not signed up for “YOUR ACCOUNT” yet? Click here to Register!!

Take note of our New Support Number:

**NEW NUMBER FOR BILLING AND SERVICE** 844-256-6444 and choose:

CLIENT SERVICE for billing OR TECHNICAL & EQUIPMENT SUPPORT for Service

PRIVILEGED AND CONFIDENTIAL: This email message may contain confidential, proprietary and/or privileged information and is covered by the Electronic Communications Privacy Act, 18 U.S.C.

Section 2510-2521. It is intended only for the use of the intended recipient(s). If you have received it in error, please immediately advise the sender by reply email and then delete this email message.

Any disclosure, copying, distribution or use of the information contained in this email message to or by anyone other than the intended recipient is strictly prohibited. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of the Company.

From: Weddington, Frederick C. <Frederick.Weddington@va.gov> Sent: Monday, February 24, 2020 1:45 PM To: Luke J Miller <luke.miller@pb.com> Subject: RE: Pitney Bowes

CAUTION: THIS EMAIL IS FROM AN EXTERNAL SOURCE. Internet links, office documents or other attachments may contain viruses. Do not click on a link, open or enable any file unless you trust the sender.

Luke, Good afternoon! I just sent them over to my Branch Chief. Once I get the okay from him, I’ll draft up the purchase order documents.

I did have one question b/c I received an email from a small business vendor (Native Instinct LLC) who stated “We are an authorized small business partner of Pitney Bowes providing mission critical solutions to different federal agencies since 2017.” Is this copy authorized by Pitney Bowes to perform the service we’re requiring for the VISN?

Frederick Weddington Services Team/Contracting Officer tel:(800)%20888-0286 tel:(800)%20243-7824 tel:(800)%20228-1071 tel:(800)%20243-7800 https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pitneybowes.com%2Fus%2Fsupport%2Faccount%2Fyour-account-navigational-demo.html&data=02%7C01%7Cbrett.liese%40pb.com%7C4748f0bf2c4441b4478908d7ba2a392a%7C8a4925a9fd8e4866b31cf719fb05dce6%7C0%7C0%7C637182562814887506&sdata=bQM%2FPAYwVYtaIiuXX90w8O2WbhMRneG13zn2iMX1nF0%3D&reserved=0 https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.pitneybowes.us%2Fsignin%2Flogon.go%3Frequest_locale%3Den_US%23%2Fregister%2Fstep1&data=02%7C01%7Cbrett.liese%40pb.com%7C4748f0bf2c4441b4478908d7ba2a392a%7C8a4925a9fd8e4866b31cf719fb05dce6%7C0%7C0%7C637182562814897500&sdata=uMx1OXpT%2BaBuJMJX6q0DlZZtkslSt67FMrK9%2BKGDX14%3D&reserved=0 mailto:Frederick.Weddington@va.gov mailto:luke.miller@pb.com