Attachment 6 - Past Performance Questionnaire 36C10G24R0014 0004.docx

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Attached to
7G20--Medical Emergency Alert Devices RFP
Solicitation number
36C10G24R0014
Issued by

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This document is a past performance questionnaire for a contractor responding to a Department of Veterans Affairs solicitation for medical emergency alert devices. The solicitation seeks proposals for a base period of twelve months plus four additional twelve-month option periods to provide medical emergency alert devices. The past performance questionnaire requests ratings and feedback on the contractor's overall quality, delivery performance, quality of service, problem resolution abilities, personnel quality, and any adverse performance issues over the past three years. It also asks whether the agency would award the contractor another contract and whether options on previous contracts were exercised. The questionnaire requests details on dollar values and description of services provided on previous contracts to aid the evaluation of the contractor's past performance.

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Other files

File Type Posted
36C10G24R0014 0005.docx DOCX document
Attachment 1 - Schedule of Supplies 36C10G24R0014 0005.xlsx XLSX spreadsheet
Attachment 1 - Schedule of Supplies 36C10G24R0014 0004.xlsx XLSX spreadsheet
36C10G24R0014 0004.docx DOCX document
Attachment 5 - MEAD Questions and Answers 36C10G24R0014 0004.xlsx XLSX spreadsheet
NAICS - Notice and Order.pdf PDF
36C10G24R0014 0003.docx DOCX document
36C10G24R0014 0002.docx DOCX document
36C10G24R0014 02.docx DOCX document
36C10G24R0014 0001.docx DOCX document
Attachment 4 - Contract Discrepancy Report.pdf PDF
36C10G24R0014.docx DOCX document
Attachment 6 - Past Performance Questionnaire.docx DOCX document
Attachment 1 - Schedule of Supplies 36C10G24R0014.xlsx XLSX spreadsheet
Attachment 2 - Pay.gov Vendor Submittal Instructions.docx DOCX document
Attachment 5 - MEAD Questions.xlsx XLSX spreadsheet
Attachment 3 - Quarterly Reporting Tool.xlsx XLSX spreadsheet
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Attachment 6, PPQ 36C10G24R0014

PAST PERFORMANCE QUESTIONNAIRE (PPQ)

Request for Proposal (RFP) No.: 36C10G24R0014 Title: Medical Emergency Alert Device (MEAD)

TO: [Insert CO Name/Title]AGENCY: VA, SAC
PHONE: [Insert number]E-MAIL: [Insert email]

INFORMATION REQUEST: PAST PERFORMANCE

The Department of Veterans Affairs is currently in the process of awarding a competitive contract. [CONTRACTOR NAME] has provided this Questionnaire to you for a reference regarding [CONTRACTOR NAME]’s record of past performance under Contract No. [CONTRACT #].

Send completed questionnaires to Shemika.Wray@va.gov and Brian.Love@va.gov.

NOTE TO OFFERORS: If the Questionnaire is provided for subcontractor’s reference, the offeror’s name below must include both the prime and subcontractor names (e.g. contractor X, who is a subcontractor to offeror Y for this solicitation).

Contractor’s Name:

Name of Person Completing the Evaluation:

Telephone: E-mail:

Title:

Company/Organization:

Please rate the contractor in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.

· Not Applicable: N/A

· 1: Performance clearly below the contract performance standard or requirement

· 2:Performance occasionally does not meet minimum contract performance standard or requirement
· 3:Performance that meets the minimum contract performance standard or requirement
· 4:Performance that meets and occasionally exceeds the contract performance standard or requirement
· 5:Performance that almost always exceeds the contract performance standard or requirement
1. Overall quality/satisfaction
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Overall satisfaction with the Contractor’s performance.

2. Delivery performance
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions.

3. Satisfaction with the quality of service delivered
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those.

4. Satisfaction with problem resolution
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

This includes the contractor’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions.

5. Satisfaction with the quality of contractor personnel
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the quality of the contractor’s staff in executing the project work scope.

6. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years?

|_| Yes |_| No If Yes, please explain.

7. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions? |_| Yes |_| No If Yes, please explain.

8. Based on the contractor’s overall performance, would you award them another contract?

|_| Yes |_| No If No, please explain.

9. Have you discussed any adverse past performance problems with the Contractor and given them an opportunity to comment? |_| Yes |_| No Please explain.

10. Do you file past performance information in a database that the Contracting Officer may search?|_| Yes |_| No Please explain.

11. If the contract had options, were those options exercised? |_| Yes |_| No Please explain.

12. What was the contract period of performance (i.e., when were services provided)?

13. What was the dollar value of the contract performed by the contractor?

14. Provide a brief description of the services provided by the contractor for this contract.

Please attach any past performance database reports or other material you deem appropriate to a full understanding of the Contractor’s past performance by the evaluator. Please provide information on any adverse performance by the contractor and the corrective actions taken.

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