36C10G23Q0058 0006_1.docx

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Attached to
Q201--RFI CCN NEXT GENERATION Amendment 7 Notification of UM RFI
Solicitation number
36C10G23Q0058
Issued by

About this file

This document summarizes a request for information from the Department of Veterans Affairs regarding next generation contact center network services. The solicitation number is 36C10G23Q0058 and seeks information and planning purposes for opportunity Q201--RFI CCN NEXT GENERATION Amendment 6. The Department of Veterans Affairs Headquarters is issuing this pre-solicitation request for information to gather input for future procurement of next generation contact center network services to modernize its contact centers. The agency is requesting industry feedback on technologies, solutions, and best practices to help shape requirements.

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Modification to a Previous Notice Modification to a Previous Notice

SUBJECT*
RFI CCN NEXT GENERATION Amendment 6

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
22408-2697
SOLICITATION NUMBER*
36C10G23Q0058

BASE NOTICE TYPE

RESPONSE DATE/TIME/ZONE
03-15-2024 2:00PM EASTERN TIME, NEW YORK, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
Q201
NAICS CODE*
524114
CONTRACTING OFFICE ADDRESS
U.S. Department of Veterans Affairs

OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

POINT OF CONTACT*

Contracting Officer Jacqueline Boudreaux jacqueline.boudreaux@va.gov Email Only

PLACE OF PERFORMANCE

ADDRESS
Nationwide

POSTAL CODE

COUNTRY
USA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS
jacqueline.boudreaux@va.gov
EMAIL DESCRIPTION
Contracting Officer

DESCRIPTION

This is for informational purposes only.

See attached document: 36C10G23Q0058 0006.

*= Required Field
Modification to a Previous Notice

Modification to a Previous Notice

File details come from the government source that posted it. Updated .