36C10G19Q0007-0001001.docx

1. The email address for Katherine Barker is hereby changed to Katherine.Barker2@va.gov. Please submit quotes to Katherine.Barker2@va.gov and Carlina.Smith@va.gov.

2. Are you looking for a formal quote before 12-5-18 from DGH Technology, Inc for the Pachmate 2 pachymeter?

GOVERNMENT RESPONSE: The solicitation will close on 12/5/18 at 9:00 am EST. You may submit your quote at any time until the deadline.

3. How many units are required in the quote, is it 150 units per year for 3 years?

GOVERNMENT RESPONSE: Per Attachment A- Cost_Price Schedule there are 150 units per year for 3 years. There are tabs at the bottom of the spreadsheet.

4. On Attachment A, there is a field for a 3% Service Level Agreement (SLA) fee. We reviewed Attachment C and it is our interpretation that we are to include a 3% fee of the total contract price. Is this correct?

GOVERNMENT RESPONSE: That is correct.

5. Regarding Attachment A, ARO field: Is the expectation that 150 devices will all be delivered at the same time? Or can the contract be fulfilled in multiple shipments?

GOVERNMENT RESPONSE: You will be required to fill orders 30 days ARO. The expectation is that once orders are placed there is one shipment per order.

6. Regarding Attachment B: Considering we will be providing the Brand Name product, is it required that we complete Attachment B? If so, do you require the user manual as supporting literature?

GOVERNMENT RESPONSE: In order to be considered responsive you must complete all attachments. A user manual should be submitted as part of your supporting literature.

7. Regarding Attachment D: Much of this document seems to be information that we provide annually in our SAM registration. Does Attachment D need to be completed and remitted, or do you have access to this information?

GOVERNMENT RESPONSE: In order to be considered responsive you must complete all attachments.

8. Regarding Attachment D, VOLUME III: Do you provide us an offer sheet form/template, or is this a document that we create internally on DGH letterhead?

GOVERNMENT RESPONSE: There is no template, you are required to submit your offer how you normally would.