Contract Opportunities Amendment RFQ Notice.docx

DOCX document 12 KB Posted

Attached to
7E20--TeleMate Predictive Monitoring, Analytics, and Reporting (VA-24-00019246)
Solicitation number
36C10B24Q0310
Issued by

About this file

This document is a Request for Information (RFI) issued by the Department of Veterans Affairs (VA) Office of Information and Technology (OIT), Development, Security, and Operations (DevSecOps), Connectivity & Collaboration Services (CCS), Unified Communications (UC) for a requirement to replace the current UCExpert software used for reporting and analytics within the VA's Enterprise UC environment. The new software must provide VA voice engineers a detailed view of real-time voice calls from end to end across the VA Enterprise Voice Network. The RFI describes the technical requirements and requests interested parties to provide a summary of their capability and capacity to provide the Unified Communications and Collaboration Reporting and Analytics solution, as well as any comments or recommendations on the draft Product Description. Responses are due by 12:00 PM EST on April 11, 2024, and the Government will not provide feedback or reimburse costs associated with the RFI response.

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Other files

File Type Posted
Draft Product Description.docx DOCX document
36C10B24Q0310.docx DOCX document

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Text version

NOTICE: A Request for Quotation for TeleMate Predictive, Monitoring, Analytics, and Reporting procurement has been posted to National Aeronautics and Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) V Governmentwide Acquisition Contract (GWAC) under North American Industry Classification System (NAICS) code 541519 Other Computer Related Services as a Service-Disabled Veteran Owned Small Business Set-Aside under RFQ 36C10B24Q0383.

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