EMDS 2.0 Q_A's 4.docx

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DG11--Enterprise Mobile Devices and Services 2. 0 - Recompete (VA-22-00000147)
Solicitation number
36C10B22R0118
Issued by

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This document contains questions and answers regarding Solicitation Number 36C10B22R0118 for the Department of Veterans Affairs Enterprise Mobile Devices and Services 2.0 recompete. The solicitation requires the contractor to provide a variety of mobile devices including smartphones, basic phones, tablets, and machine-to-machine devices. The contractor must also supply unlimited voice and data plans, technical support, inventory management, and device upgrades. Key dates include a response due date of June 27, 2022 and the contract is set to run for one base year with four one-year options. Pricing is to be provided for nationwide and international voice and data plans on a monthly recurring charge basis, with seed inventory available upon request. National security, public safety and first responder features are required for certain devices.

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36C10B22R0118 0009.docx DOCX document
Attachment B - Price Schedule EMDS 2.0 - 36C10B22R0118 version 7.xlsx XLSX spreadsheet
36C10B22R0118 0009_1.docx DOCX document
EMDS 2.0 QA's 8.docx DOCX document
Attachment B - Price Schedule EMDS 2.0 - 36C10B22R0118 version 6.xlsx XLSX spreadsheet
EMDS 2.0 QA's 7.docx DOCX document
36C10B22R0118 0008_1.docx DOCX document
36C10B22R0118 0008.docx DOCX document
36C10B22R0118 AMD 0008.docx DOCX document
36C10B22R0118 AMD 0007.docx DOCX document
36C10B22R0118 0007_1.docx DOCX document
Attachment B - Price Schedule EMDS 2.0 - 36C10B22R0118 version 5.xlsx XLSX spreadsheet
36C10B22R0118 0007.docx DOCX document
EMDS 2.0 QA's 6.docx DOCX document
36C10B22R0118 0006_1.docx DOCX document
EMDS 2.0 Q_A's 5 7.7.22.docx DOCX document
36C10B22R0118 AMD 0006.docx DOCX document
36C10B22R0118 0006.docx DOCX document
36C10B22R0118 0005.docx DOCX document
36C10B22R0118 0005_1.docx DOCX document
36C10B22R0118 0004_1.docx DOCX document
36C10B22R0118 AMD 0004.docx DOCX document
Attachment B - Price Schedule EMDS 2.0 - 36C10B22R0118 Version 4.xlsx XLSX spreadsheet
36C10B22R0118 0004.docx DOCX document
Attachment B - Price Schedule EMDS 2.0 - 36C10B22R0118 Version 3.xlsx XLSX spreadsheet
36C10B22R0118 0003_1.docx DOCX document
36C10B22R0118 AMD 0003.docx DOCX document
36C10B22R0118 0003.docx DOCX document
EMDS 2.0 Q_A's 3.docx DOCX document
36C10B22R0118 0002_1.docx DOCX document
36C10B22R0118 0002.docx DOCX document
36C10B22R0118 AMD 0002.docx DOCX document
Attachment A - VA Facilities EMDS 2.0 - 36C10B22R0118 Version 2.xlsx XLSX spreadsheet
EMDS 2.0 Q_A's 2.docx DOCX document
EMDS 2.0 Q_A's.docx DOCX document
36C10B22R0118 0001.docx DOCX document
Attachment B - Price Schedule EMDS 2.0 - 36C10B22R0118 Version 2.xlsx XLSX spreadsheet
36C10B22R0118 0001_1.docx DOCX document
36C10B22R0118 AMD 0001.docx DOCX document
36C10B22R0118.docx DOCX document
Attachment B - Price Schedule EMDS 2.0 - 36C10B22R0118.xlsx XLSX spreadsheet
Attachment A - VA Facilities EMDS 2.0 - 36C10B22R0118.xlsx XLSX spreadsheet
Attachment C _ Small Business Subcontracting Plan EMDS 2.0 - 36C10B22R0118.docx DOCX document
36C10B22R0118_1.docx DOCX document
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Text version

Questions and Answers VA EMDS 2.0 36C10B-22-R-0118

1. Question: Requesting an extension to Solicitation 36C10B22R0118 until July 29, 2022.

Answer: Due to VA program needs no extension will be granted at this time.

1. Question: Requesting that the Department of Veterans Affairs (VA) entertain receiving and responding to questions that arise during our review of the solicitation

Answer: Potential offerors are free to submit questions. Please submit questions not later than Wednesday June 22, 2022 4:00pm EST.

1. We are attempting to add pricing under the UNIT PRICE column on the Pricing Schedule – but when an item is no charge -and we try adding $0.00 the field – it remains blank.

Answer: Please see Amendment 0001 for updated Attachment B – Price Schedule EMDS 2.0 – 36C10B22R0118 Version 2.

1. Will the Government please update Attachment 1 - VA Facilities to include a Column F titled "Signal Strength" or direct offerors to add this column to Attachment 1?

Answer: Please see Amendment 0002 for updated Attachment A - VA Facilities EMDS 2.0 - 36C10B22R0118 Version 2.

1. Will the Government please clarify if the minimum required signal strength for exterior locations is -100 dBm or -110 dBm?

Answer: Please see Amendment 0002 section E.8

1. Will the Government please confirm that the signal strengths given for exterior and interior locations are minimum limits and not maximum limits?

Answer: Please see Amendment 0002, PWS 5.8 and Section E.8

1. Will the Government please delete the requirement for a separate no answer / busy transfer feature, as it is no longer commercially available and superseded by automated feature sets including call waiting, three-way calling, and call forwarding.

Answer: Please see Amendment 0002, PWS 5.2.2 and 5.3.1

1. Will the Government please clarify if 15GB is a minimum, maximum, or fixed data requirement?

Answer: Please see Amendment 0002, PWS 5.4.1

1. Will the Government please consider removing requirements for wall chargers and wired or wireless headsets as included items with the order of OEM voice phones and smartphones, as the OEMs no longer include these items with their phone devices.

Answer: No

1. Will the Government consider removing this requirement, or changing the requirement to identify DHS as the authorizing agency for activation of WPS?

Answer: No VA has the authority

1. Will the Government please clarify if a statement of compliance with this requirement is sufficient or if the Government requires proposal submission of a copy of its SAM record in its entirety.

Answer: See FAR provision 52.212-3, which states, The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (v)) of this provision.

1. Will the Government consider using an existing GWAC (i.e., GSA Schedule 70) for this procurement, and receive the benefits of pre-negotiated and approved terms and conditions for the same products and services requested under this procurement, thereby saving the Government considerable time and effort.

Answer: No

1. Will the Government please provide addresses for the Seattle Regional Counsel Office (line 322) and Sacramento Veterans Center (line 483) in Attachment A - VA Facilities?

Answer: Please see Amendment 0002, Attachment A – VA Facilities Version 2

1. Will the Government accept electronic signatures on SF1449?

Answer: Yes

1. With respect to PWS 5.9 Outage Notifications, will the Government please specify methods or techniques for event notification, whether system-generated or initiated by the assigned customer service representative?

Answer: Please see Amendment 0002, PWS 5.9

1. Will the Government please clarify if the periodicity for the device upgrade list is monthly or quarterly?

Answer: Please see Amendment 0002, PWS 5.1.4

1. Will the Government allow the Offeror to retain the 5% seed stock inventory and allocate devices upon request, by location, thereby ensuring compliance with Sections 5.2 and 5.5 of the PWS?

Answer: In accordance with PWS 5.5, The Contractor shall ensure new devices from seed stock shall be available upon request at a minimum of 5% of the total contract device count.

1. Will the Government please correct the CLIN descriptions for CLINs x001 and x004 to show that these devices are not Smartphones.

Answer: Please see Amendment 0003 for updated Attachment B – Price Schedule EMDS 2.0 – 36C10B22R0118 Version 3.

CLINs X004 remains unchanged because the CLIN is for National Security, Public Safety, and First Responders for both basic and smart phones.

1. Will the Government consider removing "Unlimited" from PWS 5.4.2 Data Plan for M2M Only, as unlimited data plans for M2M devices are not commercially available.

Answer: Please see RFP Amendment 0004

1. Is it the Government's intent to provide all users under CLINs x001, x002, and x004 with the National Security, Public Safety and First Responder network features and services of PWS 5.13.3?

Answer: Please see Amendment 0004 for updated Attachment B – Price Schedule EMDS 2.0 – 36C10B22R0118 Version 4.

1. Will the Government provide a definition and use case for "out of warranty devices"?

Answer: Please see PWS 5.14 for the definition of warranty.

1. Will the Government consider deleting items 5.3.c-f, as they are devices and not voice plan features?

Answer: No

1. Will the Government please confirm that "options" in the Basis for Award section means "option periods", as used in Attachment B - Price Schedule EMDS 2.0 - 36C10B22R0118 Version 2?

Answer: The phrase “…all options” within the Basis for Award is self-explanatory

1. Will the Government please consider removing requirement 5.4, Item #9, to disable audio recording, video recording, and all recording functionality?

Answer: No

1. Will the Government please add separate CLINs for Guam, American Samoa, and Saipan smartphone rate plans?

Answer: Per the instructions in, Attachment B – Price Schedule EMDS 2.0 – 36C10B22R0118 Version 4, Only fill in the Yellow Tabs that have Yellow cells for input.

1. Will the Government please consider adding the Philippines to the CLIN description for CLIN x016 - International NTE.

Answer: Per the instructions in, Attachment B – Price Schedule EMDS 2.0 – 36C10B22R0118 Version 4, Only fill in the Yellow Tabs that have Yellow cells for input.

1. Will the Government please consider adding separate CLINs or pricing entries for OIT Wearables NRC and MRC?

Answer: No

1. Will the Government please unlock all columns to the right of Column H so that cost backup information can be entered?

Answer: No, please see Amendment 0004, instructions tab has been updated in Attachment B – Price Schedule EMDS 2.0 – 36C10B22R0118 Version 4

1. Will the new response due date be updated on the attached? Block 8 – currently has due date of 27 June 2022.

Answer: Please see Amendment 0004.

6/22/2022 1:50:17 PM

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