36C10B22R0002_1.docx

SUBJECT*

Section 508 Accessibility Compliance Scanning and Service (VA-22-00003548)

GENERAL INFORMATION

Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Contract Specialist Kevin Andujar kevin.andujar@va.gov 848-377-5264

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice See attached document: S03 - Combined Synopsis Solicitation Posting.

Combined Synopsis/Solicitation Notice

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER

DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C10B22R0002 2-03 -2022 Kevin Andujar, Contract Specialist 848-377-5264 02-17 -2022

EST

Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724 X X 541512 $30 Million N/A X Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971 Section 508 Accessibility Compliance Software Solution Contract Specialist:

Kevin Andujar / kevin.andujar@va.gov / 848-377-5264 Contracting Officer:

Peter Lewandowski / Peter.Lewandowski@va.gov / 848-377-5172 PoP months from date of award, followed by two 12-month options Options.

Purchase Order: TBD X Peter Lewandowski Contracting Officer Page 1 of Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: To be determined.

b. GOVERNMENT: Contracting Officer 36C10B Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 GOVERNING LAW CLAUSE

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.3 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT

(1). Definitions.

a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.

c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2). Software License.

a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

b) The Government may use the software in a networked environment.

c) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

d) All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

(3). Software Maintenance and Technical Support.

a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

c) Any telephone support provided by Contractor shall be at no additional cost.

d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).

e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4). Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5). Manuals and Publications. Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

B.4 PRICE SCHEDULE

Inspection/Acceptance: Destination F.O.B.: N/A Note: Days used in the table below refer to calendar days unless otherwise stated. Deliverables with due dates falling on a weekend or holiday shall be submitted the following Government workday after the weekend or holiday unless otherwise noted in the Performance Work Statement (PWS).

Deliverables shall be provided via electronic submission to: VA Program Manager (PM), Contracting Officers Representative (COR), and Contract Specialist (CS).

Contract Type: Firm-Fixed-Price (FFP)

BASE PERIOD

Period of Performance: 12-months from Date of Award

PRICE

EXTENDED UNIT PRICE

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.1 and all associated subparagraphs.

Due Thirty (30) days after contract (DAC) and updated monthly thereafter.

Due Seven (7) DAC and due weekly by close of business (COB) Thursday of each week throughout the period of performance (PoP).

Due 3rd calendar day of the month; for due dates falling on a weekend, Friday preceding the 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

Due no later than (NLT) 3rd calendar day of the month following the end of a month; for due dates falling on a weekend, Friday preceding 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

As needed.

Acknowledgement by Contractor due within three (3) hours of sending by Government during business hours; otherwise, within three (3) hours of the opening of the next business day (Eastern time). Written response due within three (3) business days of inquiry.

Due at least five (5) calendar days prior to the Kickoff meeting.

Due at least five (5) calendar days prior to the Kickoff meeting.

Due three (3) calendar days after the Kickoff meeting.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.2 and all associated subparagraphs.

Invoice shall be submitted upon completion of installation and Government acceptance of the tool.

Due two 2 weeks after Kickoff meeting.

Due upon initiation of tool installation.

Due immediately upon occurrence of installation impediment which contractor cannot resolve.

Due before COB of first business day after installation completion.

Due five (5) business days after completion of installation.

Due immediately upon tool being certified as fully ready to use.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.3 and all associated subparagraphs.

Due seven (7) DAC.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.4 and all associated subparagraphs.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.5 and all associated subparagraphs.

Due sixty (60) DAC.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.6 and all associated subparagraphs.

Due 3rd calendar day of the month; for due dates falling on a weekend, Friday preceding the 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

Due 3 days after contract award and updated as it changes throughout the PoP.

OPTION PERIOD ONE

Period of Performance: 12 months

This option period may be exercised IAW FAR 52.217-9 Option to Extend the Term of the Contract (Mar 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall commence immediately after expiration of the Base Period.

EXTENDED UNIT PRICE

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.1 and all associated subparagraphs.

Due Thirty (30) DAC and updated monthly thereafter.

Due Seven (7) DAC and due weekly by COB Thursday of each week throughout the PoP.

Due 3rd calendar day of the month; for due dates falling on a weekend, Friday preceding the 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

Due NLT 3rd calendar day of the month following the end of a month; for due dates falling on a weekend, Friday preceding 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

As needed.

Acknowledgement due within three (3) hours of sending by Government during business hours; otherwise, within three (3) hours of the opening of the next business day (Eastern time). Written response due within three (3) business days of inquiry.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.3 and all associated subparagraphs.

Due seven (7) DAC.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.4 and all associated subparagraphs.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.6 and all associated subparagraphs.

Due 3rd calendar day of the month; for due dates falling on a weekend, Friday preceding the 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

Due 3 days after option award and updated throughout the PoP.

OPTION PERIOD TWO

Period of Performance: 12 months This option period may be exercised IAW FAR 52.217-9 Option to Extend the Term of the Contract (Mar 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall commence immediately after expiration of the Option Period One.

EXTENDED UNIT PRICE

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.1 and all associated subparagraphs.

Due Thirty (30) DAC and updated monthly thereafter.

Due Seven (7) DAC and due weekly by COB Thursday of each week throughout the PoP .

Due 3rd calendar day of the month; for due dates falling on a weekend, Friday preceding the 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

Due NLT 3rd calendar day of the month following the end of a month; for due dates falling on a weekend, Friday preceding 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

As needed.

Acknowledgement due within three (3) hours of sending by Government during business hours; otherwise, within three (3) hours of the opening of the next business day (Eastern time). Written response due within three (3) business days of inquiry.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.3 and all associated subparagraphs.

Due seven (7) DAC.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.4 and all associated subparagraphs.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

Due NLT than 10 business days after approval for auditing by government PM.

This FFP CLIN shall include labor, materials, and other direct costs required for the successful completion of the services and deliverables detailed in PWS paragraphs 5.6 and all associated subparagraphs.

Due 3rd calendar day of the month; for due dates falling on a weekend, Friday preceding the 3rd calendar day of the month; for due dates falling on a holiday, the preceding business day, throughout the PoP.

Due 3 days after option award and updated throughout the PoP.

OPTIONAL TASKS

OPTIONAL TASK ONE– Internet Web Sites Audit Reports

In accordance with FAR 52.217-7, Option for Increased Quantity – Separately priced Line Item (MAR 1989). This optional task may be exercised multiple times, at any time, and from time to time at the Government’s discretion during the Base Period and/or Option periods up to the Not To Exceed maximum quantity of 9,000. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. Delivery shall be in accordance with the Schedule.

9,000

NTE

OPTIONAL TASK TWO – Intranet Web Sites Audit Reports

In accordance with FAR 52.217-7, Option for Increased Quantity – Separately priced Line Item (MAR 1989). This optional task may be exercised multiple times, at any time, and from time to time at the Government’s discretion during the Base Period and/or Option periods up to the Not to Exceed maximum quantity of 7,000. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. Delivery shall be in accordance with the Schedule.

7,000

OPTIONAL TASK THREE – eLearning Courses Audit Reports

In accordance with FAR 52.217-7, Option for Increased Quantity – Separately priced Line Item (MAR 1989). This optional task may be exercised multiple times, at any time, and from time to time at the Government’s discretion during the Base Period and/or Option periods up to the Not to Exceed maximum quantity of 1,000. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. Delivery shall be in accordance with the Schedule.

1,000

OPTIONAL TASK FOUR – Transition Support

In accordance with FAR 52.217-7, Option for Increased Quantity – Separately priced Line Item (MAR 1989). This optional task may be exercised once at any time during the life of the contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. Delivery shall be in accordance with the Schedule.

Due NLT 90 days prior to the completion of the period in which it is exercised.

Due at completion of the period in which it is exercised.

Due at completion of the period in which it is exercised.

36C10B22R0002

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B.5 PERFORMANCE WORK STATEMENT

1.0 BACKGROUND

The Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Enterprise Program Management Office, Software Testing and 508, Section 508 Office strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management/IT systems to meet mission goals.

Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998 (Public Law 105-220), requires the Architectural and Transportation Barriers Compliance Board (Access Board) to issue accessibility standards for all Information and Communications Technology (ICT) procured, developed, used or maintained by the Federal Government. The standards comprise technical provisions and functional performance criteria that specify the characteristics of ICT that enable it to be accessible to and usable by people with disabilities. The standards were published in the Federal Register on December 21, 2000 with an effective date of June 21, 2001.

VA established a Section 508 Program Office within the VA Central Office, located at 810 Vermont Ave., NW, Washington DC 20420, in order to provide accessible services, conformance testing solutions, and innovative strategies for implementing the goals and objectives of the Section 508 legislation. Additionally, this Program Office helps to increase awareness of both accessibility issues and accessibility-related programs for internal and external VA stakeholders.

The VA Section 508 Office is responsible for determining the accessibility compliance levels of ICT developed, procured, maintained, or used by VA. Part of this role is to assess the accessibility compliance level of web sites, eLearning courses, and mobile software in development and sustainment, and various software platforms or collaboration environments/tools. To ensure compliance with the regulations set forth in Section 508, VA requires software and services to assess the degree of compliance of web sites in development and sustainment, and various software platforms or collaboration environments/tools.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of 2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”

4. FIPS Pub 199. Standards for Security Categorization of Federal Information and Information Systems, February 2004

5. FIPS Pub 200, Minimum Security Requirements for Federal Information and Information Systems, March 2016

6. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and Contractors,” August 2013

7. 10 U.S.C. § 2224, "Defense Information Assurance Program"

8. Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Development (CMMI-DEV), Version 1.3 November 2010; and Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Acquisition (CMMI-ACQ), Version 1.3 November 2010

9. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

10. Public Law 109-461, Veterans Benefits, Health Care, and Information Technology Act of 2006, Title IX, Information Security Matters

11. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

12. VA Directive 0710, “Personnel Security and Suitability Program,” June 4, 2010, https://www.va.gov/vapubs/index.cfm

13. VA Handbook 0710, Personnel Security and Suitability Program, May 2, 2016, https://www.va.gov/vapubs/index.cfm

14. VA Directive and Handbook 6102, “Internet/Intranet Services,” August 5, 2019

15. 36 C.F.R. Part 1194 “Information and Communication Technology Standards and Guidelines,” January 18, 2017

16. Office of Management and Budget (OMB) Circular A-130, “Managing Federal Information as a Strategic Resource,” July 28, 2016

17. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed Services (CHAMPUS)”

18. NIST SP 800-66 Rev. 1, An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October 2008

19. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended, January 18, 2017

20. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

21. VA Directive 6500, “VA Cybersecurity Program,” January 24, 2019

22. VA Handbook 6500, “Risk Management Framework for VA Information Systems – Tier 3: VA Information Security Program,” March 10, 2015

23. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI)”, July 28, 2016

24. VA Handbook 6500.3, “Assessment, Authorization, And Continuous Monitoring Of VA Information Systems,” February 3, 2014

25. VA Handbook 6500.5, “Incorporating Security and Privacy into the System Development Lifecycle”, March 22, 2010

26. VA Handbook 6500.6, “Contract Security,” March 12, 2010

27. VA Handbook 6500.8, “Information System Contingency Planning”, April 6, 2011

28. VA Handbook 6500.11, “VA Firewall Configuration”, August 22, 2017

29. OI&T Process Asset Library (PAL), https://www.va.gov/process/ . Reference Process Maps at https://www.va.gov/process/maps.asp and Artifact templates at https://www.va.gov/process/artifacts.asp

30. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

31. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014

32. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015

33. VA Handbook 6510, “VA Identity and Access Management”, January 15, 2016

34. VA Directive and Handbook 6513, “Secure External Connections”, October 12, 2017

35. VA Directive 6300, Records and Information Management, September 21, 2018

36. VA Handbook, 6300.1, Records Management Procedures, March 24, 2010

37. NIST SP 800-37 Rev 1, Risk Management Framework for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy, December 2018

38. NIST SP 800-53 Rev. 4, Security and Privacy Controls for Federal Information Systems and Organizations, January 22, 2015

39. OMB Memorandum, “Transition to IPv6”, September 28, 2010

40. VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, October 26, 2015

41. VA Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, March 24, 2014

42. OMB Memorandum M-06-18, Acquisition of Products and Services for Implementation of HSPD-12, June 30, 2006

43. OMB Memorandum 04-04, E-Authentication Guidance for Federal Agencies, December 16, 2003

44. OMB Memorandum 05-24, Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005

45. OMB memorandum M-11-11, “Continued Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, February 3, 2011

46. OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008

47. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011

48. NIST SP 800-116 Rev 1, Guidelines for the Use of Personal Identity Verification (PIV) Credentials in Facility Access, June 2018

49. OMB Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007

50. NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, Digital Identity Guidelines, December 2017

51. NIST SP 800-157, Guidelines for Derived PIV Credentials, December 2014

52. NIST SP 800-164, Guidelines on Hardware-Rooted Security in Mobile Devices (Draft), October 2012

53. Draft National Institute of Standards and Technology Interagency Report (NISTIR) 7981 Mobile, PIV, and Authentication, March 2014

54. VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

55. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

56. VA Memorandum “Personal Identity Verification (PIV) Logical Access Policy Clarification,” July 17, 2019, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896

57. Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.2, Federal Interagency Technical Reference Architectures, Department of Homeland Security, June 19, 2017, https://www.dhs.gov/sites/default/files/publications/TIC_Ref_Arch_v2.2_2017.pdf

58. OMB Memorandum M-08-05, “Implementation of Trusted Internet Connections (TIC), November 20, 2007

59. OMB Memorandum M-08-23, Securing the Federal Government’s Domain Name System Infrastructure, August 22, 2008

60. VA Memorandum, VAIQ #7497987, Compliance – Electronic Product Environmental Assessment Tool (EPEAT) – IT Electronic Equipment, August 11, 2014 (reference Document Libraries, EPEAT/Green Purchasing Section, https://www.voa.va.gov/documentlistpublic.aspx?NodeID=552)

61. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

62. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

63. Executive Order 13834, “Efficient Federal Operations”, dated May 17, 2018

64. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August 2, 2001

65. VA Directive 0058, “VA Green Purchasing Program”, July 19, 2013

66. VA Handbook 0058, “VA Green Purchasing Program”, July 19, 2013

67. Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote Access”, January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

68. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

69. “Veteran Focused Integration Process (VIP) Guide 3.2”, December 2018, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

70. VA Memorandum “Proper Use of Email and Other Messaging Services”, January 2, 2018, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

71. VA Section 508 Standards Checklists, www.section508.va.gov/standards_checklist.asp

72. Web Content Accessibility Guidelines (WCAG) 2.0 December 11, 2008.

3.0 SCOPE OF WORK

Contractor shall conduct project management; automated and manual testing; dashboard reporting; help desk activities; and training in support of VA’s Section 508 accessibility compliance assessments of ICT. Throughout this contract, the term “Tool” also means “tool suite” where appropriate. Contractor shall deploy the tool on internal servers within VA; TRM approval of the tool is required for this approach; refer to section 5.2, paragraph 2.

Contractor shall provide all necessary services, materials, products, tools, licenses, and travel to meet the requirements of the contract. Scope of required testing includes technologies, environments, and media types to include web sites (e.g., simple sites or sites with basic downloadable content); varied content [e.g., Portable Document Formats (PDF), video content, non-web content, Microsoft (MS) Word, PowerPoint, and Excel documents]; mobile applications; and eLearning courses. Optional testing may include SharePoint sites.

Scope of this testing includes annual totals of approximately 5,600 web sites (simple sites or sites with basic downloadable content); 100 varied content (e.g., PDFs, video content, non-web content, MS Word, PowerPoint, and Excel documents); 50 mobile applications; and 600 eLearning courses. Optional testing may include up to approximately 360 SharePoint sites annually. Approximate scope reflects only distinct items; required subsequent retesting is not included in above numbers, and while not usually the case, an item may be tested multiple times during the year. Sites which the Government requests be scanned, but subsequently cannot be scanned, are also not included in counts. Steady growth and occasional surges in scope are anticipated year-over-year.

Standard against which audits or tests are conducted shall be Section 508 and WCAG v. 2.0 levels A and AA at time of contract award. VA Section 508 Office will determine all standards against which audits, or tests will be conducted as well as any change of the Standards.

Based on Interagency Language Roundtable Scale, all Contractor personnel are required to be proficient at level 3: Professional Working Proficiency in English.

Interagency Language Roundtable scale is a set of descriptions of abilities to communicate in a language. It is the standard grading scale for language proficiency in the United States Federal-level service. It was originally developed by Interagency Language Roundtable, which included representation by United States Foreign Service Institute, the predecessor of National Foreign Affairs Training Center.

Level 3: Professional Working Proficiency in English: is defined as “Level 3 is what is usually used to measure how many people in the world know a given language. A person at this level is described as follows:

· able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most conversations on practical, social, and professional topics

· can discuss particular interests and special fields of competence with reasonable ease

· has comprehension which is quite complete for a normal rate of speech

· has a general vocabulary which is broad enough that he or she rarely has to search for a word

· has an accent which may be obviously foreign; has a good control of grammar; and whose errors virtually never interfere with understanding and rarely disturb the native speaker

Individuals proficient at level 3 are able to use the language as part of normal professional duties and can reliably elicit information and informed opinion from native speakers; examples include answering objections, clarifying points, stating and defending policy, and conducting meetings.”

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The Period of Performance (PoP) shall be 12-months from date of award, with two 12-month option periods and 4 optional tasks.

Work at the Government site shall not take place on off-hours, Federal holidays or weekends unless directed by the Contracting Officer (CO). If required, the CO may designate the Contractor to work during holidays and weekends. Off-hours work due to network loading or other disruptions that could occur may be required.

There are eleven (11) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, five are set by date:

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

4.2…