36C10B22R0001_1.docx

SUBJECT*

VISN4 Online Journal Subscriptions

GENERAL INFORMATION

Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Contract Specialist Tinamarie Giraud Tinamarie.Giraud@va.gov 848-377-5256

PLACE OF PERFORMANCE

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

DESCRIPTION

Combined Synopsis/Solicitation Notice

Department of Veterans Affairs (VA) Office of Procurement, Acquisition and Logistics, Technology Acquisition Center (TAC), located at 23 Christopher Way, Eatontown NJ intends to enter into a contract on a basis of a Small Business Set Aside to provide high quality, effective, and efficient online journal subscriptions from multiple publishers to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. This effort shall include all of VISN4‘s online journal subscriptions that are not provided by the Library Network Office (LNO). This effort is proposed to be awarded to the lowest priced technical acceptable respondent in accordance with Section E.7 of the Solicitation. The period of performance shall consist of a 12-month base period including four 12-month option periods and optional tasks to include subscriptions for additional facilities as outlined in Attachment B and Section B.3 Price Schedule.

Any inquiries shall be submitted to Tinamarie.Giraud@va.gov and Matthew.Newell@va.gov with the combined synopsis solicitation number, 36C10B22R0001, as the subject line. The Points of Contact (POCs) for this action are Tinamarie Giraud, Contract Specialist, Tinamarie.Giraud@va.gov and Matthew Newell, Contracting Officer, Matthew.Newell@va.gov.

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C10B22R0001 10-07-2021 Tinamarie Giraud, Contract Specialist 848-377-5256 10-15-2021

12PM EST

Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724 X 511120 1000 Employees N/A X See Delivery Schedule

Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

TBD

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971 See CONTINUATION Page Title: VISN 4 Online Journal Subscriptions Type of Contract: Firm Fixed Price The Contracting Officer Assigned to this effort is:

Matthew Newell, Matthew.Newell@va.gov, 848-377-5170.

The Contract Specialist assigned to this effort is:

Tinamarie Giraud, Tinamarie.Giraud@va.gov, 848-377-5170.

See CONTINUATION Page X X Matthew Newell Contracting Officer Table of Contents No table of contents entries found.

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C10B Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon receipt and acceptance of deliverables.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 GOVERNING LAW CLAUSE

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.3 PRICE SCHEDULE

NOTE: Vendors are instructed to complete Section B, Price Schedule and Attachment A to submit with their quote. Vendors are cautioned that alterations to the line items as specified below may render quotes unacceptable. Undefinitized line items will not be acceptable. All questions shall be directed to the Contract Specialist, (Tinamarie Giraud, Tinamarie.Giraud@va.gov, 732-440-9641) and Contracting Officer, Matthew Newell (Matthew.Newell@va.gov, 732-440-9691), prior to the closing date and time specified on the solicitation.

Base Period: The period of performance for this effort shall be 12 months in accordance with (IAW) Section 4.1 of Performance Work Statement (PWS) including optional tasks to incorporate additional facilities.

Subscriptions may be added or removed from facilities throughout the total period of performance at the prices incorporated in Attachment A. Additions and subtractions may increase or decrease the monthly price per site. If a net increase occurs, it shall not exceed 5% of the original monthly price.

Unit

Unit Price

Extended Price

Period of Performance 12 months (January 1, 2022 through December 31, 2022).

Optional Tasks These Optional Tasks may be exercised IAW FAR 52.217-7, Option for Increased Quantity – Separately Priced Line Item to incorporate additional facilities required. If exercised, the additional facilities exercised shall align with the period of performance established on base period. Formal modification is required to exercise optional tasks.

Period of Performance: 12 months (January 1, 2022 through December 31, 2022).

Period of Performance: 12 months (January 1, 2022 through December 31, 2022).

Period of Performance: 11 months (February 1, 2022 through December 31, 2022).

Period of Performance: 9 months (April 1, 2022 through December 31, 2022).

Period of Performance: 9 months (April 15, 2022 through December 31, 2022).

Period of Performance: 8 months (May 1, 2022 through December 31, 2022).

Period of Performance 6 months (July 1, 2022 through December 31, 2022).

Period of Performance 5 months (August 1, 2022 through December 31, 2022).

Option Period One:

This 12-month option period may be exercised IAW FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of the Base Period.

Subscriptions may be added or removed from facilities throughout the total period of performance at the prices incorporated in Attachment A. Additions and subtractions may increase or decrease the monthly price per site. If a net increase occurs, it shall not exceed 5% of the original monthly price.

Unit

Unit Price

Extended Price

Period of Performance: 12 months (January 1, 2023 through December 31, 2023).

Optional Tasks These Optional Tasks may be exercised IAW FAR 52.217-7, Option for Increased Quantity – Separately Priced Line Item to incorporate additional facilities required. If exercised, the additional facilities exercised shall align with the period of performance established on option period one. Formal modification is required to exercise optional tasks.

Period of Performance: 12 months (January 1, 2023 through December 31, 2023).

Period of Performance: 12 months (January 1, 2023 through December 31, 2023).

Period of Performance: 12 months (January 1, 2023 through December 31, 2023).

Period of Performance: 12 months (January 1, 2023 through December 31, 2023).

Period of Performance: 12 months (January 1, 2023 through December 31, 2023).

Period of Performance: 12 months (January 1, 2023 through December 31, 2023).

Option Period Two:

This 12-month option period may be exercised IAW FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of the Option Period One.

Subscriptions may be added or removed from facilities throughout the total period of performance at the prices incorporated in Attachment A. Additions and subtractions may increase or decrease the monthly price per site. If a net increase occurs, it shall not exceed 5% of the original monthly price.

Unit

Unit Price

Extended Price

Period of Performance 12 months (January 1, 2024 through December 31, 2024).

Optional Tasks These Optional Tasks may be exercised IAW FAR 52.217-7, Option for Increased Quantity – Separately Priced Line Item to incorporate additional facilities required. If exercised, the additional facilities exercised shall align with the period of performance established on Option Period Two. Formal modification is required to exercise optional tasks.

Period of Performance 12 months (January 1, 2024 through December 31, 2024).

Period of Performance 12 months (January 1, 2024 through December 31, 2024).

Period of Performance 12 months (January 1, 2024 through December 31, 2024).

Period of Performance 12 months (January 1, 2024 through December 31, 2024).

Period of Performance 12 months (January 1, 2024 through December 31, 2024).

Period of Performance 12 months (January 1, 2024 through December 31, 2024).

Option Period Three:

This 12-month option period may be exercised IAW FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of the Option Period Two.

Unit

Unit Price

Extended Price

Period of Performance: 12 months (January 1, 2025 through December 31, 2025).

Optional Tasks These Optional Tasks may be exercised IAW FAR 52.217-7, Option for Increased Quantity – Separately Priced Line Item to incorporate additional facilities required. If exercised, the additional facilities exercised shall align with the period of performance established on Option Period Two. Formal modification is required to exercise optional tasks.

Period of Performance: 12 months (January 1, 2025 through December 31, 2025).

Period of Performance: 12 months (January 1, 2025 through December 31, 2025).

Period of Performance: 12 months (January 1, 2025 through December 31, 2025).

Period of Performance: 12 months (January 1, 2025 through December 31, 2025).

Period of Performance: 12 months (January 1, 2025 through December 31, 2025).

Period of Performance: 12 months (January 1, 2025 through December 31, 2025).

Option Period Four:

This 12-month option period may be exercised IAW FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of the Option Period Three.

Unit

Unit Price

Extended Price

Period of Performance: 12 months (January 1, 2026 through December 31, 2026).

Optional Tasks These Optional Tasks may be exercised IAW FAR 52.217-7, Option for Increased Quantity – Separately Priced Line Item to incorporate additional facilities required. If exercised, the additional facilities exercised shall align with the period of performance established on Option Period Four. Formal modification is required to exercise optional tasks.

Period of Performance: 12 months (January 1, 2026 through December 31, 2026).

Period of Performance: 12 months (January 1, 2026 through December 31, 2026).

Period of Performance: 12 months (January 1, 2026 through December 31, 2026).

Period of Performance: 12 months (January 1, 2026 through December 31, 2026).

Period of Performance: 12 months (January 1, 2026 through December 31, 2026).

Period of Performance: 12 months (January 1, 2026 through December 31, 2026).

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B.4 PERFORMANCE WORK STATEMENT (PWS)

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF VETERANS AFFAIRS

Veteran Health Administration Medical Center

VISN 4 Online Journal Subscriptions

Date: July 2021

VA-22-00000117

PWS Version Number: 2.0

1.0 BACKGROUND

The Department of Veterans Affairs (VA), Veterans Integrated Service Networks (VISN) 4 strives to provide high quality, effective, and efficient online journal subscriptions from multiple publishers to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. VISN4 is looking to further improve efficiency in maintaining online journal subscriptions. Currently, the Library Network Office (LNO) provides subscriptions through the VA National Collection at no cost for the facilities however there is still a gap to fill in each facility according to their specialties and needs. This effort shall include all of VISN4‘s online journal subscriptions that are not provided by LNO.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of 2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”

4. FIPS Pub 199. Standards for Security Categorization of Federal Information and Information Systems, February 2004

5. FIPS Pub 200, Minimum Security Requirements for Federal Information and Information Systems, March 2016

6. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and Contractors,” August 2013

7. 10 U.S.C. § 2224, "Defense Information Assurance Program"

8. Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Development (CMMI-DEV), Version 1.3 November 2010; and Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Acquisition (CMMI-ACQ), Version 1.3 November 2010

9. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

10. Public Law 109-461, Veterans Benefits, Health Care, and Information Technology Act of 2006, Title IX, Information Security Matters

11. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

12. VA Directive 0710, “Personnel Security and Suitability Program,” June 4, 2010, https://www.va.gov/vapubs/index.cfm

13. VA Handbook 0710, Personnel Security and Suitability Program, May 2, 2016, https://www.va.gov/vapubs/index.cfm

14. VA Directive and Handbook 6102, “Internet/Intranet Services,” August 5, 2019

15. 36 C.F.R. Part 1194 “Information and Communication Technology Standards and Guidelines,” January 18, 2017

16. Office of Management and Budget (OMB) Circular A-130, “Managing Federal Information as a Strategic Resource,” July 28, 2016

17. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed Services (CHAMPUS)”

18. NIST SP 800-66 Rev. 1, An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October 2008

19. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended, January 18, 2017

20. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

21. VA Directive 6500, “VA Cybersecurity Program,” January 24, 2019

22. VA Handbook 6500, “Risk Management Framework for VA Information Systems – Tier 3: VA Information Security Program,” March 10, 2015

23. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI)”, July 28, 2016

24. VA Handbook 6500.3, “Assessment, Authorization, And Continuous Monitoring Of VA Information Systems,” February 3, 2014

25. VA Handbook 6500.5, “Incorporating Security and Privacy into the System Development Lifecycle”, March 22, 2010

26. VA Handbook 6500.6, “Contract Security,” March 12, 2010

27. VA Handbook 6500.8, “Information System Contingency Planning”, April 6, 2011

28. VA Handbook 6500.11, “VA Firewall Configuration”, August 22, 2017

29. OI&T Process Asset Library (PAL), https://www.va.gov/process/ . Reference Process Maps at https://www.va.gov/process/maps.asp and Artifact templates at https://www.va.gov/process/artifacts.asp

30. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

31. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014

32. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015

33. VA Handbook 6510, “VA Identity and Access Management”, January 15, 2016

34. VA Directive and Handbook 6513, “Secure External Connections”, October 12, 2017

35. VA Directive 6300, Records and Information Management, September 21, 2018

36. VA Handbook, 6300.1, Records Management Procedures, March 24, 2010

37. NIST SP 800-37 Rev 1, Risk Management Framework for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy, December 2018

38. NIST SP 800-53 Rev. 4, Security and Privacy Controls for Federal Information Systems and Organizations, January 22, 2015

39. OMB Memorandum, “Transition to IPv6”, September 28, 2010

40. VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, October 26, 2015

41. VA Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, March 24, 2014

42. OMB Memorandum M-06-18, Acquisition of Products and Services for Implementation of HSPD-12, June 30, 2006

43. OMB Memorandum 04-04, E-Authentication Guidance for Federal Agencies, December 16, 2003

44. OMB Memorandum 05-24, Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005

45. OMB memorandum M-11-11, “Continued Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, February 3, 2011

46. OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008

47. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011

48. NIST SP 800-116 Rev 1, Guidelines for the Use of Personal Identity Verification (PIV) Credentials in Facility Access, June 2018

49. OMB Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007

50. NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, Digital Identity Guidelines, December 2017

51. NIST SP 800-157, Guidelines for Derived PIV Credentials, December 2014

52. NIST SP 800-164, Guidelines on Hardware-Rooted Security in Mobile Devices (Draft), October 2012

53. Draft National Institute of Standards and Technology Interagency Report (NISTIR) 7981 Mobile, PIV, and Authentication, March 2014

54. VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

55. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

56. VA Memorandum “Personal Identity Verification (PIV) Logical Access Policy Clarification,” July 17, 2019, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896

57. Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.2, Federal Interagency Technical Reference Architectures, Department of Homeland Security, June 19, 2017, https://www.dhs.gov/sites/default/files/publications/TIC_Ref_Arch_v2.2_2017.pdf

58. OMB Memorandum M-08-05, “Implementation of Trusted Internet Connections (TIC), November 20, 2007

59. OMB Memorandum M-08-23, Securing the Federal Government’s Domain Name System Infrastructure, August 22, 2008

60. VA Memorandum, VAIQ #7497987, Compliance – Electronic Product Environmental Assessment Tool (EPEAT) – IT Electronic Equipment, August 11, 2014 (reference Document Libraries, EPEAT/Green Purchasing Section, https://www.voa.va.gov/documentlistpublic.aspx?NodeID=552)

61. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

62. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

63. Executive Order 13834, “Efficient Federal Operations”, dated May 17, 2018

64. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August 2, 2001

65. VA Directive 0058, “VA Green Purchasing Program”, July 19, 2013

66. VA Handbook 0058, “VA Green Purchasing Program”, July 19, 2013

67. Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote Access”, January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

68. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

69. “Veteran Focused Integration Process (VIP) Guide 3.2”, December 2018, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

70. VA Memorandum “Proper Use of Email and Other Messaging Services”, January 2, 2018, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

3.0 SCOPE OF WORK

The Contractor shall be responsible for the management, labor and equipment necessary to provide subscriptions for online journals from multiple publishing houses to the following VISN4 facilities: Altoona VAMC, Butler VAMC, Coatesville VAMC, Erie VAMC, Lebanon VAMC, Philadelphia VAMC, Pittsburgh VAMC including their respective outpatient clinics. Subscriptions shall include single or multiple addresses for domestic and foreign periodicals and related services. Related services include paying publishers, handling claims for non-receipt, cancellations, submission of required reports and other service problems.

The VISN4 facilities and associated outpatient clinics have been outlined in section 3.1. The Contractor shall coordinate with each facility’s Point of Contact and Contracting Officer Representative (COR) any activity related to this contract.

The Contractor shall provide basic subscription services that would include all the tasks necessary to execute and manage orders for new and renewal subscriptions to publications. These tasks fall into the following four critical areas: (1) Ordering subscriptions; (2) Serving as the fiscal agent with publishers, including making timely prepayments, processing refunds, claims, supplemental and bill-later charges; (3) Ensuring timely and complete delivery of ordered subscriptions; and (4) Providing reports and other administrative support for subscriptions management. Attachment A is a list of subscription titles to order for the performance period.

3.1 VISN4 Facilities

1. Altoona VA Medical Center Library

• James E. Van Zandt VA Medical Center 2907 Pleasant Valley Blvd. Altoona, PA 16602 (Main Facility)

13903 William Penn Highway Mapleton Depot, PA 17052

• Indiana County VA Clinic 1570 Oakland Avenue Regency Mall, Suite 100 Indiana, PA 15701

• Johnstown VA Clinic 598 Galleria Drive Johnstown, PA 15904

• State College VA Clinic 2581 Clyde Avenue State College, PA 16891

1. Butler VA Medical Center Library

1. Coatesville VA Medical Center Library

• 1400 Blackhorse Hill Road Coatesville, PA 19320

1. Erie VA Medical Center Library

1. Lebanon VA Medical Center Library

Pottsville, PA 17901-1427

• York County VACC: 2251 Eastern Boulevard Suite 101 York, PA 17402-2917

1. Philadelphia VA Medical Center Library

Outpatient Clinic: 433 Caredean Drive Horsham PA 19044-1396

• West Philadelphia VA Clinic: 6232 Market Street Suite 100 Philadelphia PA 19139-2922

1. Pittsburgh VA Medical Center Library

• VA Pittsburgh Healthcare System – University Drive University Drive C Pittsburgh, PA 15240-1003

• H. John Heinz III Department of Veterans Affairs Medical Center 1010 Delafield Road Pittsburgh, PA 15240-1005

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The overall Period of Performance (PoP) shall not exceed 60 months. The base period includes subscriptions for the Pittsburgh facility where the PoP shall consist of a 12-month base period including four 12-month option periods and optional tasks to include subscriptions for additional facilities as outlined in Attachment B and Section B.3 Price Schedule. Although there are various periods of performance during the base period all facilities shall adhere to the same period of performance throughout the option periods.

Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).

There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, four are set by date:

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

4.2 PLACE OF PERFORMANCE

Tasks under this PWS shall be performed at Contractor facilities. The Contractor shall identify the Contractor’s place of performance in their proposal submission.

5.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall conduct a Kick-off Meeting with each of the facility points of contacts (POC), the Contracting Officer’s Representative (COR), Contracting Officer and Contract Specialist within 10 days of contract award to review specific tasks, deliverables, and submission procedures. Contractor shall provide a PowerPoint presentation outlining kickoff meeting notes no later than 5 days after kick-off meeting to VA for review and approval.

5.1 Order and Renewal Services

Contractor shall provide subscription services for all subscriptions in all media generally available via agents from foreign and domestic publishers, once the ordering customer provides enough publication information. After the initial year, the Contractor shall forward a copy of the renewal list to the Station by July 1. The Medical Library at each facility will review the confirmation list for accuracy, make any editing or other changes, and forward the confirmation list to the Contractor. Contractor shall place the renewal orders in an electronic format with the publishers within ten (10) business days of receiving the confirmation list or authorization to order, whichever is later. In those cases where follow up is required by the Contractor before an order can be placed, the Contractor shall notify the Medical Library within five (5) business days of the problem and resolve within 5 business days. Contractor shall supply materials from a wide range of publishers, to include, but not limited to:

· Medical publishers

· General circulation periodical publishers

· Trade publishers

· University presses

· Societies and Associations, Scientific

· Societies and Associations, Non-Scientific

· Small Presses

· Non-paper format publishers

· Government agencies

· Quasi-Governmental organizations (e.g., United Nations, World Health Organization)

Attachment A includes the list of titles for purchase on the first year while Attachment B includes the facilities associated with each period of performance. On the Base Year and each Option Year, the customer shall have the option to add, cancel or substitute any title or renewal. Subject areas shall include materials in the following listing of subject/categories (Not intended to be all inclusive):

· Health Sciences

· Allied Health Sciences

· Social and Behavioral Sciences

· Science and Technology

· Management

· Business and Administration

· Marketing

· General Interest

5.2 Subscription Periods

Publisher permitting, Contractor shall be required to place subscriptions at any time during the year, to provide common expiration dates for initial subscription and renewals whenever possible, and to assist in prorating for common expiration dates, as required. Contractor shall provide administrative and other services for each subscription placed until three months after its expiration or for the life of the subscription (e.g., the publication of the last issue covered by that subscription period).

5.3 Order Placement

Contractor shall perform the following services and provide products as described below.

5.3.1 Subscription Renewal Lists

At a minimum, Contractor shall be able to provide a renewal list as described below in MS Excel Format. The Station POC and COR provides Contractor listings by multiple ship-to addresses by category, i.e., medical, general, administrative. Contractor shall respond to the lists in the same manner. The listings shall be on separate pages for each "Ship to" address, shall alphabetically list all subscription titles ordered or on record for that consignee, and shall contain the following information:

· Complete "Bill to" and "Ship to" address

· Contract and Delivery order number

· Title

· Quantity

· Subscription Period based on VA Data

· New, Renewal, Subscription added or Transfer

· Price: To contain latest known publishers' rates currently available, and the date for which that price was obtained. Indicate if publications are free to the Government or other institutions and how to obtain them, include titles which are part of memberships and/or combination subscriptions, and titles available direct from publisher only.

· Service fee

· Frequency

· Bibliographic status of those titles currently under review for renewal

· All additional titles which may not be due for renewal, but which are on record.

· Renewal documents to contain an 80-character capacity local information field or fields for the storing of unique data for each title (e.g., internal fund accounting, subject identification, VA assigned numbers)

· Listing of any "direct only" titles, or titles which the Contractors cannot supply

· Listing of "standing order" or "billed as published" titles

· Documented constraints (i.e., irregular publication, discontinued, volume year or calendar year basis only, publisher will not pro-rate, no refund available,) shall be noted on subscription listing

· International Standard Serial Number (ISSN) or International Standard Book Number (ISBN)

· Publisher

5.3.2 Continuations

During each of the option years, estimates of such continuations will be included on renewal lists to ensure funding availability is maintained. After titles have been invoiced, the Contractor shall supply, at no charge, a listing by title showing titles billed versus those not yet billed for each facility. Contractor shall provide notification of invoiced subscriptions and associated price. Each facility station points of contact and/or project manager will determine whether to proceed with renewal.

5.3.3 Rush Orders

Upon receipt of a rush order request from an authorized agent from the point of contact established at each facility. The Contractor shall communicate that order to the publisher with 24-hours. If the publisher will not accept the order without prior payment, the Contractor shall send out such payment within that same 24-hour period. Contractor shall accept orders of any size, at any time, without adding any penalty fee.

5.3.4 Catalog

Contractor shall provide an annual catalog of periodical titles available. The catalog shall be available to the customer electronically, e.g. via Internet, at no additional charge to the agency. The catalogs shall have as a minimum the following information:

· Titles

· ISSN or ISBN

· Cost

· Frequency

· Enumeration

· Descriptive Information (e.g., title changes with cross references; memberships, if available; publisher, if available)

· Documented constraints

· Instructions for electronic access to the publications

5.3.5 Notification of Ceased or Discontinued Titles

Contractors shall notify VA Stations of any ceased or discontinued titles within 30 calendar days. The Contractor shall present comparable alternative to VA for all ceased or discontinued titles at no additional cost to the VA. The VA will have the opportunity to accept alternative replacement presented by Contractor or accept a credit for ceased or discontinued title.

5.4 Administrative Services

Contractor shall provide the following administrative services to support subscription ordering services:

A. Refunds for Cancellations When a refund has been requested due to timely cancellation (in accordance with the agreed upon cancellation/refund policy of the publisher) of a subscription, Contractor shall provide refunds to the VA Station and notify station POC, COR and project manager. Contractor shall provide the Station with the option of receiving a refund or accepting a credit when refunds are due and notify project manager.

B. Ship-To Addresses/Distribution Contractor shall support multiple electronic delivery methods which will be established upon contract award.

C. Change of Electronic Delivery Location Contractor shall notify the publisher of changes of electronic delivery location within five (5) business days of notification by the consignee.

D. Membership Entitlements Contractor shall note in the invoice all publications and/or materials received through memberships (e.g., title, frequency, quantity of each publication, and special membership benefits).

E. Sample Copies Contractor shall request sample copies of periodicals when requested to do so by VA. The Contractor shall also provide pertinent information on new titles.

F. Back Issues Upon request from a VA Station, Contractor shall acquire back issues of a title for up to one (1) year prior to the date of the current volume.

G. Contractor Representative Contractor shall assign a representative by name to provide personalized assistance for each VA Station point of contact and a master list shall be provided to project manager. If VA point of contact is updated Contractor shall notify VA within 48 hours of change. The personal representative shall provide assistance between 8:00 a.m. and 4:30 p.m. in each of the time zones (Eastern, Central, Mountain and Pacific).

Contractor shall assign one Project/Program Manager to work directly with the VA Contracting Officer Representative (COR) and station POCs regarding all accounts. The Project/Program Manager/COR shall participate in quarterly status meetings where outstanding or unresolved issues will be addressed.

H. Toll-Free Telephone Number Contractor shall provide a toll-free telephone line for Stations to utilize in contacting their Contractor representative between 8:00 a.m. and 4:30 p.m. in each of the time zones (Eastern, Central, Mountain and Pacific.) Contractor shall respond messages within 24 hours or the next business day.

I. Information Bulletins Contractor shall provide monthly email information bulletins updating the latest known information on various publication titles, to minimally include:

J. Other Communication Contractor shall email all administrative information not covered in information bulletins (excluding claims) to the library staff and COR.

K. Library Management Reports

1. Specifications Contractors shall provide listings containing all or part of the following information at no additional cost and on demand as specified by VA and shall describe their capabilities to provide listings and reports in the desired MS Office format.

2. Sorting - In addition, the Contractor’s reports shall be formatted so that VA has the capability of sorting, subtotaling and retotaling the reports by any of the above included fields of information.

3. Medium - Contractor shall provide reports in the desired MS Office format, with optional print delivery of reports. The facility POC and/or project manager retains the right to choose which format to receive.

4. Minimum Required Reports - At a minimum, Contractor shall provide the following reports at no charge:

a. Subscription Status Information – Contractor shall notify the station in writing of any irregularity or change in subscription status, such as: non-cancelable, slow, irregular, discontinued, order direct, standing order, split title, not due for renewal at this time, period restricted, establishing contact with publisher, temporarily suspended publication, foreign title, estimated price, and price increases since last billing published price on a monthly basis.

b. Consolidated Reports – Each facility will monitor local deliverables; monitoring will be performed by the POC. The Contractor shall provide the following annual cumulative (for all contract users) reports to the COR and the station POC:

1. Contractor shall maintain complete records of all bibliographic and financial transactions of each Station for up to five (5) years or the life of the contract. The Contractor shall provide to VA immediate access to these records on demand. If required by VA, the Contractors shall provide copies of these documents at no cost. The Contractors shall retain the original records on-site.

d. Quarterly Status Reports – Contractor shall prepare and submit Quarterly Status Reports to the POC’s and COR at least five (5) business days prior to Quarterly Status Meetings, as scheduled, during which the report will be reviewed. These reports shall include descriptions of problems or problem areas identified, and how they were addressed, and an explanation of how the results were "globalized" to all VA locations; actions taken by the Contractor to improve publisher response to claims; programs developed to reduce costs to VA.

e. Customer Satisfaction Survey - In April of each year, Contractor shall distribute a Customer Satisfaction Survey to all VA consignees.