36C10B19R0043-006.pdf

PAGE 1 OF 167 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C10B19R0043 TBD

Jamie McPherson 732-795-1090 TBD

@ 12PM EST

Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way

Eatontown NJ 07724

X

541512

$27.5 Million

N/A

X

See Delivery Schedule

Financial Services Center

PO Box 149971

Austin TX 78714-8971

Cisco Business Critical Enterprise Service Agreement

See Section B.4 Price Schedule

POCs:

Contract Specialist: Jamie McPherson, 732-795-1090 jamie.mcpherson@va.gov

Contracting Officer: Juan Quinones, 732-440-9714 juan.quinones@va.gov

X X

Juan Quinones

Contracting Officer

36C10B19R0043

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT

B.3 CONTRACT ADMINISTRATION DATA

B.4 PRICE SCHEDULE

B.5 PERFORMANCE WORK STATEMENT

1.0 BACKGROUND

2.0 APPLICABLE DOCUMENTS

3.0 SCOPE OF WORK

4.0 PERFORMANCE DETAILS

PERFORMANCE PERIOD

PLACE OF PERFORMANCE

TRAVEL

5.0 SPECIFIC TASKS AND DELIVERABLES

PROGRAM MANAGEMENT

CONTRACTOR PROGRAM MANAGEMENT PLAN

JOINT PROGRAM MANAGEMENT OFFICE

GENERAL REPORTING REQUIREMENTS

5.1.3.1 CBCESA MONTHLY STATUS REPORTING

5.1.3.2 CBCESA SERVICE LEVEL AGREEMENT MONITORING PLAN AND

REPORT

PROGRAM MEETINGS

5.1.4.1 TECHNICAL KICKOFF MEETING

5.1.4.2 WEEKLY JOINT PROGRAM MANAGEMENT OFFICE MEETING

5.1.4.3 QUARTERLY STEERING COMMITTEE MEETING

5.1.4.4 BI-ANNUAL EXECUTIVE PROGRAM MANAGEMENT REVIEWS (PMR) .. 70

5.1.4.5 AD HOC/TIGER TEAM MEETINGS

CISCO SMART NET TOTAL CARE SERVICES

TECHNICAL ASSISTANCE CENTER

CLASSIFIED NETWORK SERVICES-HIGH TOUCH TECHNICAL SERVICES

(CNS-HTTS)

ADVANCED HARDWARE REPLACEMENT

5.2.3.1 MISSION CRITICAL SUPPORT UPGRADE

SOFTWARE DEVELOPERS

PRODUCT BUSINESS UNITS

PRODUCTIVITY TOOLS AND SOFTWARE

TROUBLESHOOTING TOOLS AND SUPPORT

CISCO SOFTWARE SUPPORT SERVICES (SWSS) FOR CISCO UNIFIED BORDER

ELEMENT (CUBE)S AND CISCO® UNIFIED SESSION INITIATION PROTOCOL (SIP) .. 76

CISCO CLOUD SERVICES ROUTER (CSR) 1000v SUPPORT

SUPPORT EXCLUSIONS

CISCO COLLABORATION FLEX ENTERPRISE SERVICE

ENTERPRISE CALLING SERVICES

ENTERPRISE CONTACT CENTER SERVICES

CISCO COLLABORATION FLEX ENTERPRISE SUPPORT AND BASE

REQUIREMENTS

CISCO BUSINESS CRITICAL SERVICES

CISCO OPTIMIZATION SERVICES

OPTIMIZATION ENGINEERING SUPPORT

SOFTWARE STRATEGY

HARDWARE STRATEGY

DESIGN STRATEGY

CHANGE MANAGEMENT STRATEGY

SECURITY VULNERABILITY REPORTING

HOSTED LAB TEST CYCLES

ROUTING & SWITCHING OPTIMIZATION SERVICE

5.5.9.1 ARCHITECTURE DESIGN REVIEW

5.5.9.2 STABILITY AUDIT

BUSINESS ROUTING AND SWITCHING STRATEGY CONSULTING

UNIFIED COMMUNICATIONS OPTIMIZATION SERVICE

5.5.11.1 ARCHITECTURE DESIGN REVIEW

5.5.11.2 SYSTEM ANALYSIS

5.5.11.3 STABILITY AUDIT

BUSINESS UNIFIED COMMUNICATION CONSULTING

DATA CENTER/UNIFIED COMPUTING OPTIMIZATION SERVICE

5.5.13.1 ARCHITECTURE DESIGN REVIEW (ADR)

5.5.13.2 STABILITY AUDIT

BUSINESS CISCO DATA CENTER/COMPUTING CONSULTING

WIRELESS LANS OPTIMIZATION SERVICE

5.5.15.1 ARCHITECTURE DESIGN REVIEW

5.5.15.2 STABILITY AUDIT

BUSINESS CISCO WIRELESS LAN NETWORK CONSULTING

TELEPRESENCE (BUSINESS VIDEO) OPTIMIZATION SERVICE

5.5.17.1 ARCHITECTURE/STABILITY REVIEW-EVTN

BUSINESS VIDEO STRATEGY CONSULTING

CISCO FOCUSED TECHNICAL SUPPORT SERVICES

5.5.19.1 HIGH TOUCH OPERATIONS MANAGER

5.5.19.2 CASE MANAGEMENT

5.5.19.3 ASSET AND CISCO PORTAL MANAGEMENT SUPPORT

5.5.19.4 INVENTORY COLLECTION TOOLS

5.5.19.5 CISCO DIGITAL NETWORK ARCHITECTURE (DNA) CENTER

DASHBOARD AND APPLIANCE LIMITED SUPPORT

KNOWLEDGE TRANSFER, MENTORING, AND TRAINING SUPPORT

5.5.20.1 GENERAL KNOWLEDGE TRANSFERS

5.5.20.2 CISCO LEARNING CREDITS

5.5.20.3 TECHNICAL KNOWLEDGE LIBRARY (TKL)

5.5.20.4 CISCO PLATINUM LEARNING LIBRARY (CPLL) ACCESS

5.5.20.5 CISCO MODELING LABS (CML) CORPORATE EDITION PLATFORM

CBCESA INVENTORY MANAGEMENT

5.5.21.1 MASTER INVENTORY REPORTING

5.5.21.2 INSTALL BASE REPORT

5.5.21.3 CISCO COLLABORATION FLEX SERVICE REPORT

5.5.21.4 CBCESA INVENTORY RECONCILIATION/TRUE-UP AND TRUE-

FORWARD

5.5.21.5 INSTALL BASE RECONCILIATION/TRUE-UP PROCESS

5.5.21.6 CISCO COLLOBRATION FLEX SERVICE INVENTORY TRUE-FORWARD

PROCESS

CBCESA USER ACCESS AND REPORTING

SYSTEM AND ORGANIZATIONAL CONTROLS (SOC) FOR SERVICE

ORGANIZATIONS REPORTING REQUIREMENTS

SERVICE ORGANIZATION CONTROL (SOC) REPORTING

SERVICE ORGANIZATION CONTROL REPORTING - SPECIFICATIONS AND

DELIVERABLES

RIGHTS IN COMMERCIAL LICENSES AND TECHNICAL DATA AND

REPORTS

6.0 GENERAL REQUIREMENTS

ENTERPRISE AND IT FRAMEWORK

VA TECHNICAL REFERENCE MODEL

FEDERAL IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (FICAM)

INTERNET PROTOCOL VERSION 6 (IPV6)

TRUSTED INTERNET CONNECTION (TIC)

STANDARD COMPUTER CONFIGURATION

VETERAN FOCUSED INTEGRATION PROCESS (VIP)

PROCESS ASSETT LIBRARY (PAL)

AUTHORITATIVE DATA SOURCES

SECURITY AND PRIVACY REQUIREMENTS

POSITION/TASK RISK DESIGNATION LEVEL(S)

CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

METHOD AND DISTRIBUTION OF DELIVERABLES

PERFORMANCE METRICS

DELIVERABLE METRICS/SERVICE LEVEL AGREEMENTS (SLA)

FACILITY/RESOURCE PROVISIONS

GOVERNMENT FURNISHED PROPERTY

ADDENDUM A – ADDITIONAL VA REQUIREMENTS, CONSOLIDATED

ADDENDUM B – VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

LANGUAGE

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (AUG 2019)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.2 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL

ITEMS (OCT 2018)

E.3 52.216-1 TYPE OF CONTRACT (APR 1984)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(OCT 2018)

E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.7 BASIS FOR AWARD

E. 8 FACTORS TO BE EVALUATED

E.9 EVALUATION APPROACH

E.10 PROPOSAL SUBMISSION

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Order. Commercial license agreements may be made a part of this Order but only if both parties expressly make them an addendum hereto. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the

Order; this includes, but is not limited to, any agreement embedded in the computer software

(clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this

Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Order. Federal law and regulation including, without limitation, the Contract

Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the

Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C.

§3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses

52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this Clause and any provision in the Order or the commercial license agreement or elsewhere, the terms of this Clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice

(DOJ). 28 U.S.C. § 516. At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Order must be made by contract/order modification (Standard Form 30) and shall only be effected by a warranted

Contracting Officer. Nothing in this Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL

SUPPORT

(1) Definitions.

(a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

(b) Licensor. The term “licensor” shall mean the contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “contractor” is the party identified in Block 17a on the SF1449. If the contractor is a reseller and not the Licensor, the contractor remains responsible for performance under this order.

(c)Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

(d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

(e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

(f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

(g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2) Software License

(a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work

Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software

(b) The Government may use the software in a networked environment. Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

All limitation of software usage are expressly stated in the Schedule of Supplies/Services and the

Performance Work Statement/Product Description.

(3) Software Maintenance and Technical Support

(a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this contract or order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received the contractor is neither authorized nor permitted to renew any of the previously furnished services.

(b) The contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

(c) Any telephone support provided by contractor shall be at no additional cost.

(d) The contractor shall provide all maintenance services in a timely manner in accordance with the contractor’s customary practice or as defined in the Performance Work Statement/Product

Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the contractor

(e.g., www.ppirs.gov).

(e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4) Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5) Manuals and Publications. Upon Government request, the contractor shall furnish the most current version of the user manual and publications for all products/services provided under this contract or order at no cost.

B.3 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: To Be Determined.

b. GOVERNMENT: Contracting Officer 36C10B

Technology Acquisition Center

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System for Award

Management, or

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon acceptance of Deliverables, IAW Section B.4, Price

Schedule

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of

Payment Requests.

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.4 PRICE SCHEDULE

All deliverables must be submitted electronically to the VA Program Manager (PM), Contracting

Officer’s Representative (COR), and Contracting Officer unless otherwise specified in the line item. Please be advised that in accordance with Federal Acquisition Regulation (FAR) Part

2.101, a “day” means, unless otherwise specified, a CALENDER day. Additionally, deliverables with due dates falling on a weekend or holiday shall be submitted the following Government work day after the weekend or holiday.

The Price Schedule contains Contract Line Items Numbers (CLIN) identified as not separately priced (NSP). This means the price for the line item is included in the price of another, related line item. The Contractor shall not invoice the Government for any portion of the contract line item which contains an NSP until the Contractor has delivered the total quantity of all related contract line items and the Government has accepted them.

The Contractor shall meet all Deliverable Metrics/Service Level Agreements (SLA) as described in the Performance Work Statement (PWS). However, if the Contractor’s performance falls below a required service level, the Contractor shall only be paid for the lower service level provided. See Section B.5 Performance Work Statement, Section 6.4.1 for Deliverable

Metrics/SLA Performance.

NOTE: Vendors are instructed to see solicitation Section E for proposal submission instructions inclusive of the price proposal. Section B.4 Price schedule is for informational purposes only for solicitation. Vendors are cautioned that alterations to the line items as specified below may render quotes unacceptable. All questions shall be directed to the Contract Jamie McPherson, Jamie.McPherson@va.gov and Contracting Officer, Juan Quinones, Juan.Quinones@va.gov prior to the closing date and time specified in the Request for Proposal (RFP).

F.O.B.: Destination

Inspection/Acceptance: Destination

Electronic Submission to: VA PM, COR, and CO

BASE PERIOD

Period of Performance (PoP) shall be 12 months from the date of award.

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL PRICE

0001 Program Management in accordance with (IAW) Performance Work

Statement (PWS) 5.1.

Period of performance (PoP) is 12 months from date of award.

The Price of this Contract Line Item

Number (CLIN) and its Sub Contract

Line Item Numbers (SLIN) shall be allocated to CLINs 0002 and 0004

12 MO NSP NSP

mailto:Jamie.McPherson@va.gov mailto:Juan.Quinones@va.gov

0001AA Contract Project Management Plan IAW paragraph 5.1.1 of the Performance

Work Statement.

Due 10 business days after receipt of contract. The Contractor shall update and maintain and deliver the CPMP throughout the period of performance.

1 LO NSP

NSP

0001AB Contractor Staff Support Roster IAW paragraph 5.1.2 of the PWS.

Due within five business days of a change or one business day prior to weekly Joint Program Management

Office (JPMO) Meeting.

1 LO NSP NSP

0001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA) Monthly

Status Report IAW paragraph 5.1.3.1 of the PWS.

Due monthly throughout the PoP.

12 MO NSP NSP

0001AD CBCESA Service Level Agreement

(SLA) Monitoring Plan IAW paragraph

5.1.3.2 of the PWS.

Due within 15 business days of award and updated periodically thereafter

12 MO NSP NSP

0001AE CBCESA SLA Monitoring Report IAW paragraph 5.1.3.2 of the PWS.

Due monthly after first 30 business days of award and updated periodically thereafter

12 MO NSP NSP

0001AF Technical Kickoff Meeting Minutes

IAW paragraph 5.1.4.1 of the PWS.

Due within five business days after the

Kickoff Meeting.

1 EA NSP NSP

0001AG Weekly Joint Program Management

Office (JPMO) Meeting Minutes IAW paragraph 5.1.4.2 of the PWS.

Due one day prior to the next meeting or within three business days, whichever comes first.

52 EA NSP NSP

0001AH Steering Committee Slides/Minutes IAW paragraph 5.1.4.3 of the PWS.

4 EA NSP NSP

Due No Later Than (NLT) four hours prior to the Steering Committee Meeting throughout the PoP.

0001AJ Bi-Annual PMR Minutes IAW paragraph

5.1.4.4 of the PWS.

meeting.

2 EA NSP NSP

0001AK Ad-Hoc/Tiger Team Meeting Minutes

IAW paragraph 5.1.4.4 of the PWS.

Due one day prior to the next meeting or within five business days, whichever comes first

1 LO NSP NSP

0002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS paragraphs 5.2, 5.3, 5.5, 5.6 and their subtasks.

Install Base Band ($ Million):

$800M – $900M

PoP: 12 months from date of award.

12 MO $ $

0002AA Mission Critical Device Listing IAW

PWS paragraphs 5.2.3.1.

Due within 48 hours of request from

COR and on a 6-month basis.

1 LO NSP NSP

0003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge and Unified Session Initiation Protocol

(SIP)Proxy IAW PWS paragraph 5.3 and its subtasks.

The Price for this CLIN shall be allocated to CLIN 0002

12 MO NSP NSP

0004 Cisco Collaboration Flex Enterprise

Service IAW PWS paragraphs 5.4 and its

Collaboration Flex Band (Knowledge

Workers (KW)):

260,000 - 311,999 KWs

PoP: 12 months from date of award.

0004AA Collaboration Flex Enterprise Service

Workspace IAW PWS paragraph 5.4.3.

Due within 30 business days of award.

1 EA NSP NSP

0005 Cisco Business Critical Services IAW

PWS Paragraphs 5.5 and its subtasks.

The Price for this CLIN and it its SLINs shall be allocated to CLIN 0002

12 MO NSP NSP

0005AA Contractor/Network Consulting

Engineering (NCE) Support Team

Roster(s) IAW PWS paragraph 5.5.1 of

Due quarterly after the date of award.

1 LO NSP NSP

0005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

Documentation Reviews

IAW PWS paragraph 5.5.5.

Due within 10 business days of meeting.

0005AC Change Management Strategy Report

IAW PWS paragraph 5.5.6.

Due 180 days after award

0005AD Monthly Security Vulnerability/Common

Services Platform Collector (CSPC)

Report IAW PWS paragraph 5.5.7.

Due Monthly throughout the PoP.

12 EA NSP NSP

0005AE Hosted Lab Test Cycles Solution

Requirement Document (SRD) IAW

PWS paragraph 5.5.8.

Due within 10 business days of VA request

1 LO NSP NSP

0005AF Hosted Lab Low Level Design

Document (LLD) IAW PWS paragraph

5.5.8.

request

1 LO NSP NSP

0005AG Hosted Lab Test Plan IAW PWS paragraph 5.5.8.

Due within 10 business days of VA request

0005AH Hosted Lab Test Reports IAW PWS paragraph 5.5.8.

Due within 15 business days after testing is completed

1 LO NSP NSP

0005AJ Hosted Lab Status Reporting IAW PWS

Due monthly as part of CLIN 0001AC

0005AK Routing and Switching Architecture

Design Review Report IAW PWS paragraph 5.5.9.1.

Due within 60 days of the topic being provided by VA.

1 LO NSP NSP

0005AL Routing and Switching Stability Audit

Report IAW PWS paragraph 5.5.9.2.

1 LO NSP NSP

0005AM Routing and Switching Network Strategy

Report IAW PWS paragraph 5.5.10.

1 LO NSP NSP

0005AN Routing and Switching Consulting

Sessions IAW PWS paragraph 5.5.10.

The Contractor shall deliver up to three strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within

60 days of the topic being provided by

VA.

3 EA NSP NSP

0005AP Unified Communications (UC)

Architecture Design Review Report IAW

PWS paragraph 5.5.11.1.

Due quarterly throughout the PoP.

4 EA NSP NSP

0005AQ UC System Analysis Report IAW PWS paragraph 5.5.11.2.

provided by VA

0005AR UC Stability Audit Report IAW PWS paragraph 5.5.11.3.

1 LO NSP NSP

0005AS UC Consulting Sessions IAW PWS paragraph 5.5.12.

The Contractor shall deliver up to two strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within

60 days of the topic being provided by

VA.

2 EA NSP NSP

0005AT UC Infrastructure Strategy Roadmap

Report IAW PWS paragraph 5.5.12 of

UC Consulting sessions annually not to exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access.

These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

0005AU Data Center/Unified Computing

Architectural Assessment Plan (AAP)

IAW PWS paragraph 5.5.13.1.

Due within 60 days of the topic/location being provided by the VA.

1 EA NSP NSP

0005AV Data Center/Unified Computing

Architecture Design Review Report

IAW paragraph 5.5.13.1 of the PWS.

1 EA NSP NSP

0005AW Data Center/Unified Computing

Consolidated Architecture Design

Review Report IAW paragraph

5.5.13.1of the PWS.

0005AX Data Center/Unified Computing Stability

Audit Report IAW paragraph 5.5.13.2 of

1 EA NSP NSP

0005AY Data Center/Computing Infrastructure

Strategy Roadmap Report IAW paragraph 5.5.14 of the PWS.

1 EA NSP NSP

0005AZ Wireless LAN Architecture Design

Review Report IAW paragraph 5.5.15.1 of the PWS.

1 EA NSP NSP

0005BA Wireless LAN Stability Audit Report

IAW paragraph 5.5.15.2 of the PWS.

4 EA NSP NSP

0005BB Wireless LAN Network Infrastructure paragraph 5.5.16 of the PWS.

1 EA NSP NSP

0005BC Enterprise Video Teleconferencing

Network (EVTN) Architecture/Stability

Review Report IAW paragraph 5.5.17.1

1 EA NSP NSP

0005BD EVTN Business Video Strategy

Roadmap Report IAW paragraph 5.5.18

1 EA NSP NSP

0005BE Common Services Platform Collector /

Telepresence Management System

Derived Improvement Report IAW paragraph 5.5.19.4 of the PWS

Due within three (3) business days of request by VA, but no less than quarterly.

0005BF Cisco DNA Appliance Report IAW paragraph 5.5.19.5 of the PWS

0005BG Monthly Knowledge Transfer Sessions

IAW paragraph 5.5.20.1 of the PWS

Due to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

12 MO NSP NSP

0005BH White Papers IAW paragraph 5.5.20.1 of the PWS

Due as requested by VA and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BJ Design Guides IAW paragraph 5.5.20.1 of the PWS internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BK Case Studies IAW paragraph 5.5.20.1 of internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BL Support and Configuration Guides IAW paragraph 5.5.20.1 of the PWS internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BM Troubleshooting Guides IAW paragraph

5.5.20.1 of the PWS

Due as requested by VA and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

0005BN Deployment Guides IAW paragraph internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BP Training Documents IAW paragraph internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BQ Cisco Learning Credits (CLC)

IAW paragraph 5.5.20.2 of the PWS

The Government will authorize additional CLCs over and above the

5,125 CLCs provided with the install base price on an as-needed basis not to exceed 13,125 CLCs throughout the performance of the base period. At the conclusion of the base period, the remaining balance of CLCs that are not authorized for use will be de-obligated from the base period.

Initial base set of 5,125 CLCs are due within 30 business days of award.

Additional 2,000 CLC packs shall be delivered within 10 business days of request.

NTE

13,125

EA $ NTE$

0005BR Cisco Platinum Learning Library

Licenses IAW paragraph 5.5.20.4 of the

PWS

200 EA NSP NSP

0005BS Annual Cisco Modeling Labs Licenses

IAW paragraph 5.5.20.5 of the PWS

2 EA NSP NSP

Due within 30 business days of award or business days prior to end of license term period.

0005BT Install Base Inventory Database Report

IAW paragraph 5.5.21.2 of the PWS

Due Quarterly and final due within 60 days prior to the end of the PoP

1 LO NSP NSP

0005BU Cisco Collaboration Flex Service Report

IAW paragraph 5.5.21.3 days prior to the end of the PoP.

1 LO NSP NSP

0005BU CBCESA User Access Report IAW paragraph 5.5.22 of the PWS.

0006 CBCESA Prime Report and

Subcontractor Reports IAW paragraph

5.6.2 of the PWS.

Due in accordance with the Schedule of

Deliverables to cover the dates between the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

1 EA NSP NSP

0006AA CBCESA Service Organization Control

Bridge Letter IAW paragraph 5.6.2 of the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

TOTAL BASE PERIOD PRICE $

OPTION PERIOD ONE

This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the

Contract (Mar 2000). Work shall not commence until, and unless, a formal modification is issued by the

Contracting Officer. If exercised, this option shall commence immediately after expiration of the base period.

Period of performance: October 1, 2020 through September 30, 2021

1001 Program Management in accordance

Period of performance (PoP): 12 months from date of option exercise.

Lin Item Numbers (SLIN) shall be allocated to CLINs 1002 and 1004.

1001AA Contract Project Management Plan

IAW paragraph 5.1.1 of the PWS.

The Contractor shall update and maintain and deliver the CPMP throughout the period of performance.

1 LO NSP NSP

1001AB Contractor Staff Support Roster

IAW paragraph 5.1.2 of the PWS.

weekly Joint Program Management

Office (JPMO) Meeting.

1 LO NSP NSP

1001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA)

Monthly Status Report IAW paragraph

5.1.3.1 of the PWS.

1001AD CBCESA Service Level Agreement and updated periodically thereafter.

12 MO NSP NSP

1001AE CBCESA SLA Monitoring Report

IAW paragraph 5.1.3.2 of the PWS.

Due monthly after first 30 business days of award and updated periodically thereafter.

1001AF Weekly Joint Program Management

Office JPMO Meeting Minutes IAW

Due one day prior to the next meeting or within three business days, whichever comes first.

52 EA NSP NSP

1001AG Steering Committee Slides/Minutes

IAW paragraph 5.1.4.3 of the PWS.

Due No Later Than (NLT) four hours prior to the Steering Committee

Meeting throughout the PoP.

4 EA NSP NSP

1001AH Bi-Annual PMR Minutes IAW paragraph 5.1.4.4 of the PWS.

2 EA NSP NSP

1001AJ Ad-Hoc/Tiger Team Meeting Minutes or within five business days, whichever comes first.

1 LO NSP NSP

1002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS

The annual Reconciliation/true-up

IAW PWS 5.5.21.5 will establish the

IB inventory and Lot Price for Option

Period 1.

Install Base

Bands ($M)

Lot Price

500 - 600 $

600 - 700 $

700 - 800 $

800 - 900 $

900 - 1000 $

1000 - 1100 $

1100 - 1200 $

1200 - 1350 $

1350 - 1500 $

PoP: 12 months from date of award.

1002AA Mission Critical Device Listing IAW

1 LO NSP NSP

1003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge and Unified SIP Proxy IAW PWS paragraph 5.3 and its subtasks.

PoP: 12 months from exercise of option year.

allocated to CLIN 1002.

12 MO NSP NSP

1004 Cisco Collaboration Flex Enterprise

Service IAW PWS paragraphs 5.4 and its subtasks. The annual

Reconciliation/true-forward IAW PWS

5.5.21.6 will establish the price for

Cisco Collaboration Flex Services in

Option Period 1.

Knowledge

Workers (KW)

Units Bands

Lot Price

260,000 - 311,999 $

312,000 - 374,399 $

374,400 - 449,279 $

449,280 - 539,140 $

12 MO $ $

1004AA Collaboration Flex Enterprise Service

Due within 30 business days of exercise of option year.

1 LO NSP NSP

1005 Cisco Business Critical Services IAW

The Price for this CLIN and it its

SLINs shall be allocated to CLIN 1002.

1005AA Contractor/Network Consulting

Engineering (NCE) Support Team

Due quarterly after exercise of option

1 LO NSP NSP

1005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

Documentation Reviews IAW PWS paragraph 5.5.5.

Due within 10 business days of

1 LO NSP NSP

1005AC Change Management Strategy Report

1005AD Monthly Security

Vulnerability/Common Services

Platform Collector (CSPC) Report

IAW PWS paragraph 5.5.7.

1005AE Hosted Lab Test Cycles Solution request.

1 LO NSP NSP

1005AF Hosted Lab Low Level Design

1 LO NSP NSP

1005AG Hosted Lab Test Plan IAW PWS

1 LO NSP NSP

1005AH Hosted Lab Test Reports IAW PWS

Due within 15 business days after testing is completed.

1 LO NSP NSP

1005AJ Hosted Lab Status Reporting IAW

Due monthly as part of CLIN 1001AC.

1005AK Routing and Switching Architecture

1 LO NSP NSP

1005AL Routing and Switching Stability Audit

1 LO NSP NSP

1005AM Routing and Switching Network

Strategy Report IAW PWS paragraph

5.5.10.

1 LO NSP NSP

1005AN Routing and Switching Consulting strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

1 LO NSP NSP

1005AP Unified Communications (UC)

IAW PWS paragraph 5.5.11.1.

1005AQ UC System Analysis Report IAW PWS

1 LO NSP NSP

1005AR UC Stability Audit Report IAW PWS

1 LO NSP NSP

1005AS UC Consulting Sessions IAW PWS

The Contractor shall deliver up to two strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

1005AT UC Infrastructure Strategy Roadmap exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

1005AU Data Center/Unified Computing

Due within 60 days of the topic/location being provided by the

VA.

1 EA NSP NSP

1005AV Data Center/Unified Computing

VA.

1 EA NSP NSP

1005AW Data Center/Unified Computing

Consolidated Architecture Design

VA.

1 EA NSP NSP

1005AX Data Center/Unified Computing

Stability Audit Report IAW paragraph

5.5.13.2 of the PWS.

Due within 60 days of the topic/location being provided by the

VA.

1005AY Data Center/Computing Infrastructure

Strategy Roadmap Report

IAW paragraph 5.5.14 of the PWS.

VA.

1 EA NSP NSP

1005AA Wireless LAN Architecture Design

5.5.15.1 of the PWS.

VA.

1 EA NSP NSP

1005BA Wireless LAN Stability Audit Report

VA.

1 EA NSP NSP

1005BB Wireless LAN Network Infrastructure

VA.

1 EA NSP NSP

1005BC Enterprise Video Teleconferencing

Network (EVTN)

Architecture/Stability Review Report

IAW paragraph 5.5.17.1 of the PWS.

VA.

1 EA NSP NSP

1005BD EVTN Business Video Strategy

Roadmap Report IAW paragraph

5.5.18 of the PWS.

VA

1 EA NSP NSP

1005BE Common Services Platform Collector /

Telepresence Management System

Derived Improvement Report IAW

Due within three (3) business days of request by VA, but no less than quarterly.

1005BF Cisco DNA Appliance Report

IAW paragraph 5.5.19.5 of the PWS

1005BG Monthly Knowledge Transfer Sessions

Due to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 EA NSP NSP

1005BH White Papers IAW paragraph 5.5.20.1 internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BJ Design Guides IAW paragraph 5.5.20.1 internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BK Case Studies IAW paragraph 5.5.20.1 internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BL Support and Configuration Guides internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BM Troubleshooting Guides IAW internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1005BN Deployment Guides IAW paragraph personnel, within 72 hours of creation and approval of the material.

10 EA NSP NSP

1005BP Training Documents IAW paragraph internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BQ Cisco Learning Credits (CLCs)

5.125 CLCs provided with the install

base price on an as-needed basis not to exceed 13,125 CLCs throughout the performance of the base period. At the conclusion of the base period, the remaining balance of CLCs that are not

Initial base set of CLCs are due within

30 business days of award. Additional

2,000 CLC packs shall be delivered within 10 business days of request.

NTE

13,125

EA $ $

1005BR Cisco Platinum Learning Library

Licenses IAW paragraph 5.5.20.4 of

200 EA NSP NSP

1005BS Annual Cisco Modeling Labs Licenses

Due within 30 business days of award or business days prior to end of license term period.

1005BT Install Base Inventory Database Report

1 LO NSP NSP

1005BU Cisco Collaboration Flex Service

Report IAW paragraph 5.5.21.3

1 LO NSP NSP

1005BV CBCESA User Access Report IAW

1006 CBCESA Prime Report and the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract

1 EA NSP NSP

1006AA CBCESA Service Organization Control the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

TOTAL OPTION PERIOD ONE $

OPTION PERIOD TWO

This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the

Contract (Mar 2000). Work shall not commence until, and unless, a formal modification is issued by the

Contracting Officer. If exercised, this option shall commence immediately after expiration of option period one. .

Period of performance: October 1, 2021 through September 30, 2022

2001 Program Management in accordance

Period of performance (PoP): 12

Lin Item Numbers (SLIN) shall be allocated to CLINs 2002 and 2004

12 MO NSP NSP

2001AA Contract Project Management Plan

IAW paragraph 5.1.1 of the

Performance Work Statement.

throughout the period of performance.

1 LO NSP NSP

2001AB Contractor Staff Support Roster weekly Joint Program Management

Office (JPMO) Meeting.

1 LO NSP NSP

2001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA)

Due monthly throughout the PoP. .

2001AD CBCESA Service Level Agreement

(SLA) Monitoring Plan IAW paragraph

5.1.3.2 of the PWS.

Due within 15 business days of award and updated periodically thereafter

12 MO NSP NSP

2001AE CBCESA SLA Monitoring Report

IAW paragraph 5.1.3.2 of the PWS.

Due monthly after first 30 business days of award and updated periodically thereafter

2001AF Technical Kickoff Meeting Minutes

IAW paragraph 5.1.4.1 of the PWS.

Due within five business days after the

Kickoff Meeting.

1 EA NSP NSP

2001AG Weekly Joint Program Management whichever comes first.

12 MO NSP NSP

2001AH Steering Committee Slides/Minutes

IAW paragraph 5.1.4.3 of the PWS.

Due No Later Than (NLT) four hours prior to the Steering Committee

Meeting throughout the PoP.

1 LO NSP NSP

2001AJ Bi-Annual PMR Minutes IAW paragraph 5.1.4.4 of the PWS.

Due within five business days after the meeting.

2 EA NSP NSP

2001AK Ad-Hoc/Tiger Team Meeting Minutes comes first.

1 LO NSP NSP

2002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS

Period 2.

Bands ($M)

Lot Price

500 - 600 $

600 - 700 $

700 - 800 $

800 - 900 $

900 - 1000 $

1000 - 1100 $

1100 - 1200 $

2002AA Mission Critical Device Listing IAW

1 LO NSP NSP

2003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge allocated to CLIN 1002.

12 MO NSP NSP

2004 Cisco Collaboration Flex Enterprise

Service IAW PWS paragraphs 5.4 and

The annual Reconciliation/true-forward

IAW PWS 5.5.21.6 will establish the price for Cisco Collaboration Flex

Services in Option Period 2.

Knowledge

Workers (KW)

Units Bands

Lot Price

260,000 - 311,999 $

312,000 - 374,399 $

12 MO $ $

2004AA Collaboration Flex Enterprise Service

1 LO NSP NSP

2005 Cisco Business Critical Services IAW

PWS Paragraphs 5.5 and its subtasks.

The Price for this CLIN and it its

SLINs shall be allocated to CLIN 1002.

2005AA Contractor/Network Consulting

Engineering (NCE) Support Team

1 LO NSP NSP

2005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

Documentation Reviews IAW PWS paragraph 5.5.5.

2005AC Change Management Strategy Report

2005AD Monthly Security

Vulnerability/Common Services

2005AE Hosted Lab Test Cycles Solution

1 LO NSP NSP

2005AF Hosted Lab Low Level Design

1 LO NSP NSP

2005AG Hosted Lab Test Plan IAW PWS

1 LO NSP NSP

2005AH Hosted Lab Test Reports IAW PWS

2005AJ Hosted Lab Status Reporting IAW

Due monthly as part of CLIN 2001AC.

2005AK Routing and Switching Architecture

1 LO NSP NSP

2005AL Routing and Switching Stability Audit

1 LO NSP NSP

2005AM Routing and Switching Network

1 LO NSP NSP

2005AN Routing and Switching Consulting not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

1 LO NSP NSP

2005AP Unified Communications (UC)

2005AQ UC System Analysis Report IAW PWS

1 LO NSP NSP

2005AR UC Stability Audit Report IAW PWS

2005AS UC Consulting Sessions IAW PWS not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

2005AT UC Infrastructure Strategy Roadmap exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

2005AU Data Center/Unified Computing

VA.

1 EA NSP NSP

2005AV Data Center/Unified Computing

VA.

1 EA NSP NSP

2005AW Data Center/Unified Computing

Consolidated Architecture Design

VA.

1 EA NSP NSP

2005AX Data Center/Unified Computing

Stability Audit Report IAW paragraph

VA.

2005AY Data Center/Computing Infrastructure

VA.

1 EA NSP NSP

2005AZ Wireless LAN Architecture Design

VA.

1 EA NSP NSP

2005BA Wireless LAN Stability Audit Report

VA.

1 EA NSP NSP

2005BB Wireless LAN Network Infrastructure

VA.

1 EA NSP NSP

2005BC Enterprise Video Teleconferencing

Network (EVTN)

VA.

1 EA NSP NSP

2005BD EVTN Business Video Strategy

VA

1 EA NSP NSP

2005BE Common Services Platform Collector /

Telepresence Management System

Due within three (3) business days of quarterly.

2005BF Cisco DNA Appliance Report

2005BG Monthly Knowledge Transfer Sessions personnel, within 72 hours of creation and approval of the material.

2005BH White Papers IAW paragraph 5.5.20.1 personnel, within 72 hours of creation and approval of the material.

1 EA NSP NSP

2005BJ Design Guides IAW paragraph 5.5.20.1 internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BK Case Studies IAW paragraph 5.5.20.1 personnel, within 72 hours of creation and approval of the material.

1 EA NSP NSP

2005BL Support and Configuration Guides internal posting and viewing by VA personnel, within 72 hours of creation

2005BM Troubleshooting Guides IAW internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BN Deployment Guides IAW paragraph internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BP Training Documents IAW paragraph internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BQ Cisco Learning Credits (CLCs)

5.125 CLCs provided with the install

base price on an as-needed basis not to exceed 13,125 CLCs throughout the performance of the base period. At the conclusion of the base period, the remaining balance of CLCs that are not

2,000 CLC packs shall be delivered within 10 business days of request.

NTE

13,125

EA $ $

2005BR Cisco Platinum Learning Library

200 EA NSP NSP

2005BS Annual Cisco Modeling Labs Licenses term period.

2 EA NSP NSP

2005BT Install Base Inventory Database Report

1 LO NSP NSP

2005BU Cisco Collaboration Flex Service

1 LO NSP NSP

2005BV CBCESA User Access Report IAW

2006 CBCESA Prime Report and the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract

1 EA NSP NSP

2006AA CBCESA Service Organization Control the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

TOTAL OPTION PERIOD TWO $

OPTION PERIOD THREE

This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the

Contract (MAR 2000) Work shall not commence until, and unless, a formal modification is issued by the

Contracting Officer. If exercised, this option shall commence immediately after expiration of option period two..

Period of performance: October 1, 2021 through September 30, 2022

3001 Program Management in accordance

Lin Item Numbers (SLIN) shall be allocated to CLINs 3002 and 3004

12 MO NSP NSP

3001AA Contract Project Management Plan throughout the period of performance.

1 LO NSP NSP

3001AB Contractor Staff Support Roster weekly Joint Program Management

Office (JPMO) Meeting. 1 LO NSP NSP

3001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA)

Due monthly throughout the PoP. 12 MO NSP NSP

3001AD CBCESA Service Level Agreement and updated periodically thereafter. 12 MO NSP NSP

3001AE CBCESA SLA Monitoring Report

IAW paragraph 5.1.3.2 of the PWS.

Due monthly after first 30 business days of award and updated periodically thereafter

3001AF Technical Kickoff Meeting Minutes

1 EA NSP NSP

3001AG Weekly Joint Program Management whichever comes first. 12 MO NSP NSP

3001AJ Bi-Annual PMR Minutes IAW meeting. 2 EA NSP NSP

3001AK Ad-Hoc/Tiger Team Meeting Minutes comes first. 1 LO NSP NSP

3002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS

Period 3.

Bands ($M)

Lot Price

500 - 600 $

600 - 700 $

700 - 800 $

800 - 900 $

900 - 1000 $

1000 - 1100 $

1100 - 1200 $

1200 - 1350 $ 12 MO $ $

3002AA Mission Critical Device Listing IAW

COR and on a 6-month period.

1 LO NSP NSP

3003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge

PoP: 12 months from exercise of option year.

allocated to CLIN 3002.

12 MO NSP NSP

3004 Cisco Collaboration Flex Enterprise

Services in Option Period 3.

Knowledge

Workers (KW)

Units Bands

Lot Price

260,000 - 311,999 $

312,000 - 374,399 $

12 MO $ $

3004AA Collaboration Flex Enterprise Service

1 LO NSP NSP

3005 Cisco Business Critical Services IAW

PoP: 12 months from date of option

The Price for this CLIN and it its

SLINs shall be allocated to CLIN 3002.

3005AA Contractor/Network Consulting

Engineering (NCE) Support Team

1 LO NSP NSP

3005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

1 LO NSP NSP

3005AC Change Management Strategy Report

3005AD Monthly Security

Vulnerability/Common Services

3005AE Hosted Lab Test Cycles Solution

1 LO NSP NSP

3005AF Hosted Lab Low Level Design

1 LO NSP NSP

3005AG Hosted Lab Test Plan IAW PWS

1 LO NSP NSP

3005AH Hosted Lab Test Reports IAW PWS

Due within 15 business days after testing is completed.

3005AJ Hosted Lab Status Reporting IAW

PWS paragraph 5.5.8.

Due monthly as part of CLIN 3001AC.

1 LO NSP NSP

3005AK Routing and Switching Architecture

1 LO NSP NSP

3005AL Routing and Switching Stability Audit

1 LO NSP NSP

3005AM Routing and Switching Network

1 LO NSP NSP

3005AN Routing and Switching Consulting not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

1 LO NSP NSP

3005AP Unified Communications (UC)

3005AQ UC System Analysis Report IAW PWS

1 LO NSP NSP

3005AR UC Stability Audit Report IAW PWS

3005AS UC Consulting Sessions IAW PWS not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

3005AT UC Infrastructure Strategy Roadmap exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

3005AU Data Center/Unified Computing

VA.

1 EA NSP NSP

3005AV Data Center/Unified Computing

VA.

1 EA NSP NSP

3005AW Data Center/Unified Computing

Consolidated Architecture Design

VA.

1 EA NSP NSP

3005AX Data Center/Unified Computing

Stability Audit Report IAW paragraph

VA.

3005AY Data…