36C10B18Q2792-001.docx

36C10B18Q2792

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

04-04-2018 Brandon Caltabilota, Contract Specialist 732-795-1114 04-11-2018

12:00PM EST

Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

X

541511 $27.5 Million

X

N/A

See Section B.7

Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971

Solicitation is being issued for:

webSTAIR Software Development and Hosting Services

This RFQ will result in a Firm-Fixed-Price Contract

Period of Performance is 12 months from date of award with four 12-month option periods, and two optional tasks.

Points of Contact:

Contract Specialist - Brandon Caltabilota, 732-795-1114 Brandon.Caltabilota@va.gov

Contracting Officer - Juan Quinones, 732-440-9714 Juan.Quinones@va.gov

Juan Quinones Contracting Officer

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Contractor’s commercial license agreement and its third party supplier commercial license agreements are also part of this Contract/Order. The Contractor’s End User License Agreement (EULA) and third party commercial license agreements are set forth in Section D as Addendum. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this Clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this Clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ). 28 U.S.C. § 516. The Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by contract/order modification (Standard Form 30) and shall only be effected by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT

1. Definitions.

1. Software License

1. Software Maintenance and Technical Support

1. Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

1. Manuals and Publications. Upon Government request, the contractor shall furnish the most current version of the user manual and publications for all products/services provided under this contract or order at no cost.

B.3 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

1. CONTRACTOR: To Be Determined

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [X] Upon Acceptance of Deliverables in Section B.4

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

5. ACKNOWLEDGMENT OF AMENDMENTS: The Quoter acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.4 SUBCONTRACTING COMMITMENTS--MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes VAAR 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, and VAAR 852.215-71, Evaluation Factor Commitments. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting commitments.

B.5 SUBCONTRACTING PLAN--MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes FAR 52.219-9, Small Business Subcontracting Plan, and VAAR 852.219-9, VA Small Business Subcontracting Plan Minimum Requirement. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing the contractor's compliance with the plan, including reviewing the contractor's accomplishments in achieving the subcontracting goals in the plan. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting plan.

B.6 PRICE SCHEDULE

Please be advised that in accordance with Federal Acquisition Regulation (FAR) Part 2.101, a “day” means, unless otherwise specified, a CALENDER day. Additionally, deliverables with due dates falling on a weekend or holiday shall be submitted the following Government work day after the weekend or holiday.

Deliverables throughout the performance of this contract shall be provided via electronic submission to: VA Program Manager (PM), Contracting Officer’s Representative (COR), Contracting Officer (CO), and Contract Specialist (CS).

Base Period Period of Performance: 12 months from date of award

CLIN

DESCRIPTION

In accordance with (IAW) paragraphs 5.1 of the Performance Work Statement (PWS).

This Firm-Fixed-Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, and deliverables required for the successful completion of the services detailed in PWS paragraphs 5.1 (inclusive of all of its subparagraphs).

The price of CLIN 0001 shall be included in and allocated to CLIN 0002 through CLIN 0004.

Period of performance shall be 12 months from date of award.

IAW paragraph 5.1.1 of the PWS.

Due 30 days after contract and updated monthly thereafter.

IAW paragraph 5.1.2 of the PWS.

Due the fifth day of each month throughout the period of performance.

IAW paragraph 5.1.2 of the PWS.

Due one business day prior to meeting.

IAW paragraph 5.1.2 of the PWS.

Due two business days following meeting.

IAW paragraph 5.1.3 of the PWS.

Technical kickoff agenda (shall be provided to all attendees at least five calendar days prior to the meeting), and meeting minutes (shall be provided to all attendees within three calendar days after the meeting).

IAW paragraph 5.2 of the PWS.

This FFP CLIN includes all labor, material, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.2 and its subparagraphs.

The Contractor shall only invoice upon COR acceptance of the build acceptance form for the number of months it took to complete the build. (ie. Build complete in 2 months-contractor invoices monthly price x 2 months).

IAW paragraph 5.2 of the PWS.

Due every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.3 of the PWS.

This FFP CLIN includes all labor, material, travel, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.3.

Period of performance shall be 12 months from date of award.

IAW paragraph 5.4 of the PWS.

This FFP CLIN includes all labor, material, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.4 and its subparagraphs.

Period of performance shall be 12 months from date of award.

IAW paragraph 5.4 of the PWS.

Due no later than 60 days prior to the expiration of the base period.

IAW paragraph 5.4 of the PWS.

Due no later than 60 days prior to the expiration of the base period.

IAW paragraph 5.4 of the PWS.

Due no later than 60 days prior to the expiration of the base period.

IAW paragraph 6.2.2 of the PWS.

Due three days after contract award and updated throughout the period of performance.

The price of this CLIN shall be allocated to CLIN 0002 through CLIN 0004.

IAW paragraph A3.4 of the PWS.

Due upon delivery of each deliverable.

The price of this CLIN shall be allocated to CLIN 0002 through CLIN 0004.

Option Period 1

This 12-month option period may be exercised in the sole discretion of the Government IAW FAR 52.217-9 Option to Extend the Term of the Contract. If exercised, this option shall commence immediately after expiration of the Base Period.

CLIN

DESCRIPTION

IAW paragraphs 5.1 of the PWS.

This FFP CLIN includes all labor, materials, travel, and deliverables required for the successful completion of the services detailed in PWS paragraphs 5.1 (inclusive of all of its subparagraphs).

The price of CLIN 1001 shall be included in and allocated to CLIN 1002 through 1003.

Period of performance shall be 12 months from commencement of Option Period 1.

IAW paragraph 5.1.1 of the PWS.

Updated monthly.

IAW paragraph 5.1.2 of the PWS.

Due the fifth day of each month throughout the period of performance.

IAW paragraph 5.1.2 of the PWS.

Due one business day prior to meeting.

IAW paragraph 5.1.2 of the PWS.

Due two business days following meeting.

IAW paragraph 5.2 of the PWS.

This FFP CLIN includes all labor, material, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.2 and its subparagraphs.

The Contractor shall only invoice upon COR acceptance of the build acceptance form for the number of months it took to complete the build. (ie. Build complete in 2 months-contractor invoices monthly price x 2 months).

IAW paragraph 5.2 of the PWS.

Due every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.3 of the PWS.

This FFP CLIN includes all labor, material, travel, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.3.

Period of performance shall be 12 months from commencement of Option Period 1

Option Period 2

This 12-month option period may be exercised in the sole discretion of the Government IAW FAR 52.217-9 Option to Extend the Term of the Contract. If exercised, this option shall commence immediately after expiration of the Option Period 1.

CLIN

DESCRIPTION

IAW paragraphs 5.1 of the PWS.

This FFP CLIN includes all labor, materials, travel, and deliverables required for the successful completion of the services detailed in PWS paragraphs 5.1 (inclusive of all of its subparagraphs).

The price of CLIN 2001 shall be included in and allocated to CLIN 0002 through 2003.

Period of performance shall be 12 months from commencement of Option Period 2.

IAW paragraph 5.1.1 of the PWS.

Updated monthly.

IAW paragraph 5.1.2 of the PWS.

Due the fifth day of each month throughout the period of performance.

IAW paragraph 5.1.2 of the PWS.

Due one business day prior to meeting.

IAW paragraph 5.1.2 of the PWS.

Due two business days following meeting.

IAW paragraph 5.2 of the PWS.

This FFP CLIN includes all labor, material, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.2 and its subparagraphs.

The Contractor shall only invoice upon COR acceptance of the build acceptance form for the number of months it took to complete the build. (ie. Build complete in 2 months-contractor invoices monthly price x 2 months).

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.3 of the PWS.

This FFP CLIN includes all labor, material, travel, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.3.

Period of performance shall be 12 months from commencement of Option Period 2.

Option Period 3

This 12-month option period may be exercised in the sole discretion of the Government IAW FAR 52.217-9 Option to Extend the Term of the Contract. If exercised, this option shall commence immediately after expiration of the Option Period 2.

CLIN

DESCRIPTION

IAW paragraphs 5.1 of the PWS.

This FFP CLIN includes all labor, materials, travel, and deliverables required for the successful completion of the services detailed in PWS paragraphs 5.1 (inclusive of all of its subparagraphs).

The price of CLIN 3001 shall be included in and allocated to CLIN 3002 through 3003.

Period of performance shall be 12 months from commencement of Option Period 3.

IAW paragraph 5.1.1 of the PWS.

Updated monthly thereafter.

IAW paragraph 5.1.2 of the PWS.

Due the fifth day of each month throughout the period of performance.

IAW paragraph 5.1.2 of the PWS.

Due one business day prior to meeting.

IAW paragraph 5.1.2 of the PWS.

Due two business days following meeting.

IAW paragraph 5.2 of the PWS.

This FFP CLIN includes all labor, material, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.2 and its subparagraphs.

The Contractor shall only invoice upon COR acceptance of the build acceptance form for the number of months it took to complete the build. (ie. Build complete in 2 months-contractor invoices monthly price x 2 months).

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.3 of the PWS.

This FFP CLIN includes all labor, material, travel, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.3.

Period of performance shall be 12 months from commencement of Option Period 3.

Option Period 4

This 12-month option period may be exercised in the sole discretion of the Government IAW FAR 52.217-9 Option to Extend the Term of the Contract. If exercised, this option shall commence immediately after expiration of the Option Period 3.

CLIN

DESCRIPTION

IAW paragraphs 5.1 of the PWS.

This FFP CLIN includes all labor, materials, travel, and deliverables required for the successful completion of the services detailed in PWS paragraphs 5.1 (inclusive of all of its subparagraphs).

The price of CLIN 4001 shall be included in and allocated to CLIN 4002 through 4003.

Period of performance shall be 12 months from commencement of Option Period 4.

IAW paragraph 5.1.1 of the PWS.

Updated monthly.

IAW paragraph 5.1.2 of the PWS.

Due the fifth day of each month throughout the period of performance.

IAW paragraph 5.1.2 of the PWS.

Due one business day prior to meeting.

IAW paragraph 5.1.2 of the PWS.

Due two business days following meeting.

IAW paragraph 5.2 of the PWS.

This FFP CLIN includes all labor, material, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.2 and its subparagraphs.

The Contractor shall only invoice upon COR acceptance of the build acceptance form for the number of months it took to complete the build. (i.e. Build complete in 2 months-contractor invoices monthly price x 2 months).

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.2 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.3 of the PWS.

This FFP CLIN includes all labor, material, travel, and other costs required for the successful completion of the tasks IAW PWS paragraph 5.3.

Period of performance shall be 12 months from commencement of Option Period 4.

OPTIONAL TASK 1: 4-8 CORE TREATMENT MODULE SOFTWARE DEVELOPMENT AND TESTING

This is an optional task, FAR 52.217-7, Option for Increased Quantity – Separately priced Line Item (MAR 1989). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. This optional task can be exercised from time to time, multiple times not to exceed 12 months in total. This option may be exercised in the Base Period or Option Periods 1 through 3.

CLIN

DESCRIPTION

In accordance with (IAW) paragraph 5.5 of the Performance Work Statement (PWS).

This Firm-Fixed-Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, travel, and deliverables required for the successful completion of the services detailed in PWS paragraphs 5.5 (inclusive of all of its subparagraphs).

Period of performance shall be 12 months from the date this optional task was exercised.

IAW paragraph 5.5 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.5 of the PWS.

Due with build delivery every two months or less.

IAW paragraph 5.5 of the PWS.

Due with build delivery every two months or less.

OPTIONAL TASK 2: 4-8 CORE TREATMENT MODULE SOFTWARE HOSTING

This is an optional task, FAR 52.217-7, Option for Increased Quantity – Separately priced Line Item (MAR 1989). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. This optional task can be exercised from time to time, multiple times not to exceed 12 months in total. This option may be exercised in the Base Period or Option Periods 1 through 3.

CLIN

DESCRIPTION

In accordance with (IAW) paragraphs 5.6 of the Performance Work Statement (PWS).

This Firm-Fixed-Price (FFP) Contract Line Item Number (CLIN) includes all labor, materials, travel, and deliverables required for the successful completion of the services detailed in PWS paragraphs 5.6 (inclusive of all of its subparagraphs).

Period of performance shall be 12 months from the date this optional task was exercised.

B.7 PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF VETERANS AFFAIRS

National Center for Posttraumatic Stress Disorder Dissemination and Training Division (NCPTSD) webSTAIR Software Development and Hosting Services

Date: April 4, 2018

TAC-18-48925

PWS Version Number: 1.0

1.0 BACKGROUND

The Department of Veterans Affairs (VA), National Center for Posttraumatic Stress Disorder (NCPTSD), Dissemination and Training Division is responsible for creating training and educational products to support evidence-based care of Veterans with Posttraumatic Stress Disorder (PTSD) and related problems. PTSD is, unfortunately, very common among Veterans and has a significant impact on Veterans’ quality of life. Most Veterans with PTSD do not access evidence-based treatments for PTSD, and many Veterans are either unable to or choose not to access available mental health services of any kind. Lack of available services, distance from clinics, and stigma associated with mental health care are just a few of the barriers to providing care for Veterans and those living with a Veteran with PTSD. NCPTSD has developed software applications for the web and mobile devices to overcome these and other barriers to care. The applications are designed to assist Veterans and their family members with understanding PTSD and related problems, tracking their improvement over time, obtaining support and resources, and managing symptoms using a variety of brief tools.

Skills Training in Affective and Interpersonal Relationships (STAIR) is an evidence-based coping skills intervention for individuals (both Veteran and non-Veteran) who have experienced a traumatic event and are having emotion management and relationship difficulties. VA has developed a direct-to-consumer, web-based program for STAIR (webSTAIR) as a self-help intervention that is interactive, engaging and user friendly. The Evaluation version of webSTAIR (currently in production/sustainment) collects user/patient evaluation data and is currently being hosted externally by Allen Interactions. The application also contains a dashboard capability that permits VA clinicians to view and analyze user/patient progress and evaluation data. A General Use version (with no data collection capability) is currently under development and will be run on an internal VA server which is hosting the NCPTSD website (www.ptsd.va.gov).

Allen Interactions has been the sole provider for the design and development of the Evaluation and General Use versions of webSTAIR to date. The applications, dashboard and back-end database are custom designed and developed specifically for use with the STAIR project. In addition, Allen Interactions has used a Successive Approximation Methodology (SAM) to develop webSTAIR content. SAM was developed specifically for designing performance (behavior) based instructional design, which is essential for an online therapy program.

webSTAIR is a sequential skills training program with 11 modules (1 welcome module, 9 treatment modules, 1 conclusion module). VA has developed the application to be automated and self-managed but with the option for sharing usage, symptom data and symptom change data with a mental health provider. In addition to the nine treatment modules, the application includes two additional modules: a welcome module to orient consumers to the training program and a conclusion module for reflecting on the experience and completing follow-up assessments. Everyone visiting the Evaluation version of the site passes through an offline screener that includes brief demographic and symptom questionnaires. Users who decide to enroll are given a secure login account and password. Enrolled users undergo a more detailed baseline clinical assessment comprised of several standardized questionnaires administered over the phone by a project assessment coordinator. The login account is then used by the Veteran user to sign in for subsequent visits.

The following interactive components are included. The participant is able to:

· Receive personalized feedback based on the scoring of assessment questionnaires.

· Read personalized psychoeducational content on-the-fly according to assessment results, user-supplied feedback and reports, and other criteria.

· Set weekly skills practice goals and planning exercises using on-screen interactive worksheets and widgets.

· Report their weekly progress on their skills goals and actual skills practice, receive personalized feedback, and view week-to-week progress on a dynamic graph.

· Print out a personalized module summary and weekly plan for offline use between modules.

On return visits, users are presented with a personalized home screen showing completed, incomplete and newly available modules. Users can review the skills and worksheet content from completed modules through specific handouts in the form of a static Portable Document Format (PDF) file. Users can re-take any of the modules. At the end of the nine core treatment modules, a final module is available for users to complete a follow-up assessment comprised of a subset of questionnaires as in the pre-program assessment module and at the first entry of any new module. Users are also invited to complete more in-depth follow-up assessments at the conclusion of their webSTAIR experience and once again in three months through quantitative and qualitative interviews conducted offline. Users in the evaluation version are reminded to return for scheduled or incomplete modules and assessments.

VA is seeking software development and application hosting support to make further adaptations (i.e., modifications, enhancements, etc.) to the Evaluation and General Use versions of webSTAIR and continue the system hosting of the Evaluation version currently in use by Veterans and VA clinicians.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of 2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”

4. FIPS Pub 199. Standards for Security Categorization of Federal Information and Information Systems, February 2004

5. FIPS Pub 200, Minimum Security Requirements for Federal Information and Information Systems, March 2016

6. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and Contractors,” August 2013

7. 10 U.S.C. § 2224, "Defense Information Assurance Program"

8. Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Development (CMMI-DEV), Version 1.3 November 2010; and Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Acquisition (CMMI-ACQ), Version 1.3 November 2010

9. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

10. Public Law 109-461, Veterans Benefits, Health Care, and Information Technology Act of 2006, Title IX, Information Security Matters

11. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

12. VA Directive 0710, “Personnel Security and Suitability Program,” June 4, 2010, http://www.va.gov/vapubs/

13. VA Handbook 0710, Personnel Security and Suitability Security Program, May 2, 2016, http://www.va.gov/vapubs

14. VA Directive and Handbook 6102, “Internet/Intranet Services,” July 15, 2008

15. 36 C.F.R. Part 1194 “Electronic and Information Technology Accessibility Standards,” July 1, 2003

16. Office of Management and Budget (OMB) Circular A-130, “Managing Federal Information as a Strategic Resource,” July 28, 2016

17. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed Services (CHAMPUS)”

18. An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October 2008

19. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998

20. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

21. VA Directive 6500, “Managing Information Security Risk: VA Information Security Program,” September 20, 2012

22. VA Handbook 6500, “Risk Management Framework for VA Information Systems – Tier 3: VA Information Security Program,” March 10, 2015

23. VA Handbook 6500.1, “Electronic Media Sanitization,” November 03, 2008

24. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI)”, July 28, 2016

25. VA Handbook 6500.3, “Assessment, Authorization, And Continuous Monitoring Of VA Information Systems,” February 3, 2014

26. VA Handbook 6500.5, “Incorporating Security and Privacy in System Development Lifecycle”, March 22, 2010

27. VA Handbook 6500.6, “Contract Security,” March 12, 2010

28. VA Handbook 6500.8, “Information System Contingency Planning”, April 6, 2011

29. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

30. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014

31. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015

32. VA Handbook 6510, “VA Identity and Access Management”, January 15, 2016

33. VA Directive 6300, Records and Information Management, February 26, 2009

34. VA Handbook, 6300.1, Records Management Procedures, March 24, 2010

35. NIST SP 800-37, Guide for Applying the Risk Management Framework to Federal Information Systems: a Security Life Cycle Approach, June 10, 2014

36. NIST SP 800-53 Rev. 4, Security and Privacy Controls for Federal Information Systems and Organizations, January 22, 2015

37. OMB Memorandum, “Transition to IPv6”, September 28, 2010

38. VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, October 26, 2015

39. VA Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, March 24, 2014

40. OMB Memorandum M-06-18, Acquisition of Products and Services for Implementation of HSPD-12, June 30, 2006

41. OMB Memorandum 04-04, E-Authentication Guidance for Federal Agencies, December 16, 2003

42. OMB Memorandum 05-24, Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005

43. OMB memorandum M-11-11, “Continued Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, February 3, 2011

44. OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008

45. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011

46. NIST SP 800-116, A Recommendation for the Use of Personal Identity Verification (PIV) Credentials in Physical Access Control Systems, November 20, 2008

47. OMB Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007

48. NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, Digital Identity Guidelines, June 2017

49. NIST SP 800-157, Guidelines for Derived PIV Credentials, December 2014

50. NIST SP 800-164, Guidelines on Hardware-Rooted Security in Mobile Devices (Draft), October 2012

51. Draft National Institute of Standards and Technology Interagency Report (NISTIR) 7981 Mobile, PIV, and Authentication, March 2014

52. VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

53. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

54. VA Memorandum “Mandate to meet PIV Requirements for New and Existing Systems” (VAIQ# 7712300), June 30, 2015, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4846

55. Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.0, Federal Interagency Technical Reference Architectures, Department of Homeland Security, October 1, 2013, https://s3.amazonaws.com/sitesusa/wp-content/uploads/sites/482/2015/04/TIC_Ref_Arch_v2-0_2013.pdf

56. OMB Memorandum M-08-05, “Implementation of Trusted Internet Connections (TIC), November 20, 2007

57. OMB Memorandum M-08-23, Securing the Federal Government’s Domain Name System Infrastructure, August 22, 2008

58. VA Memorandum, VAIQ #7497987, Compliance – Electronic Product Environmental Assessment Tool (EPEAT) – IT Electronic Equipment, August 11, 2014 (reference Document Libraries, EPEAT/Green Purchasing Section, https://www.voa.va.gov/documentlistpublic.aspx?NodeID=552)

59. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

60. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

61. Executive Order 13693, “Planning for Federal Sustainability in the Next Decade”, dated March 19, 2015

62. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August 2, 2001

63. VA Directive 0058, “VA Green Purchasing Program”, July 19, 2013

64. VA Handbook 0058, “VA Green Purchasing Program”, July 19, 2013

65. Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote Access”, January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

66. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

67. VA Memorandum, “Implementation of Federal Personal Identity Verification (PIV) Credentials for Federal and Contractor Access to VA IT Systems”, (VAIQ# 7614373) July 9, 2015, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

68. VA Memorandum “Mandatory Use of PIV Multifactor Authentication to VA Information System” (VAIQ# 7613595), June 30, 2015, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

69. VA Memorandum “Mandatory Use of PIV Multifactor Authentication for Users with Elevated Privileges” (VAIQ# 7613597), June 30, 2015; https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

70. VA Memorandum “Use of Personal Email (VAIQ #7581492)”, April 24, 2015, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

71. VA Memorandum “Updated VA Information Security Rules of Behavior (VAIQ #7823189)”, September, 15, 2017, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

72. National Center for PTSD Contractor Production of Web/Online Materials January 5, 2018.

3.0 SCOPE OF WORK

The Contractor shall provide planning, design, development, implementation, and testing of adaptations to both the General Use and Evaluation versions of webSTAIR based on web usage data and interview feedback from Veteran users, mental health service providers, and the NCPTSD development team (content experts). The Contractor shall also host, maintain, and support the Evaluation version of webSTAIR, including the associated clinician dashboard.

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The Period of Performance (PoP) shall be 12 months from date of award with four 12-month option periods for continued services. Tasks 5.1, 5.2, and 5.3 shall be performed in the base period and each option period, if exercised. Tasks 5.4 shall be completed in the base period. Optional tasks 5.5 and task 5.6 may be exercised in the base or any option period.

4.2 PLACE OF PERFORMANCE

Tasks under this PWS shall be performed at Contractor facilities.

4.3 TRAVEL

The Government does not anticipate travel under this effort. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the Government.

5.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall perform the following:

5.1 PROJECT MANAGEMENT

5.1.1 CONTRACTOR PROJECT MANAGEMENT PLAN

The Contractor…