36C10A24Q0054.docx

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Attached to
DG01--eHealth Exchange Network (VA-24-00034772)
Solicitation number
36C10A24Q0054
Issued by

About this file

This document is a Sources Sought Notice from the Department of Veterans Affairs (VA) for the eHealth Exchange Network (eHX) requirement. The VA intends to award a sole-source contract to Healtheway, Inc. for the eHX network but is conducting market research to determine if there are other software solutions available to meet their requirements.

The key details are:

  • The anticipated NAICS code is 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services.
  • The eHX network enables nationwide health information exchange between federal agencies, private sector providers, and other participants. VHA is a participant in the eHX network.
  • The contractor shall provide operational support for the eHX Coordinating Committee, manage shared infrastructure, maintain and improve the testing and onboarding process, eliminate point-to-point agreements, facilitate communications, build connectivity strategies, and collaborate on enhancements.
  • The contractor shall also provide access to the eHX Hub, which includes a single API, connection to the PULSE platform, adherence to the DURSA "Duty to Respond" clause, a real-time reporting dashboard, and 24/7 monitoring and high uptime.
  • Responses are due by March 29, 2024. The VA will not accept quotes, bids, or proposals at this time.

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Text version

Sources Sought Notice Sources Sought Notice

SUBJECT*
eHealth Exchange Network (VA-24-00034772)

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
07724
SOLICITATION NUMBER*
36C10A24Q0054
RESPONSE DATE/TIME/ZONE
03-29-2024 14:00 CENTRAL TIME, CHICAGO, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
DG01
NAICS CODE*
518210
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Contract Specialist Jennifer McCloud Jennifer.McCloud@va.gov

(915) 564-6100 ext 2086

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

THIS IS A Sources Sought Notice ONLY. The Department of Veterans Affairs (VA) intends to award a firm fixed price sole-source contract to Healtheway, Inc., for eHealth Exchange (eHX) Network on a sole source basis. However, VA is conducting market research to determine if there are other brands of software available to meet VA’s requirements.

This notice is issued solely for information and planning purposes it does not constitute a Request for Quote (RFQ)/Invitation for Bid (IFB)/Request for Proposal (RFP) or a promise to issue an RFQ, IFB or RFP in the future. This notice does not commit the VA to contract for any supply or service. Further, the VA is not seeking quotes, bids or proposals at this time and will not accept unsolicited proposals in response to this source sought notice. The VA will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder. Not responding to this notice does not preclude participation in any future RFQ or IFB or RFP, if any is issued. If a solicitation is released, it will be synopsized on the Governmentwide Point of Entry. It is the responsibility of potential offerors to monitor the Governmentwide Point of Entry for additional information pertaining to this requirement. The anticipated NAICS code is: 518210, Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services with a size standard of $40M.

VA currently uses eHealth Exchange (eHX) Network. The eHX is a network of exchange partners who securely share information with each other in accordance with a common trust agreement, with oversight by a network governing body, the eHX Coordinating Committee. Over time, the eHX network has evolved from a network that offered basic connectivity services to allow federal agencies to connect to private sector organizations, to a truly nationwide network with over 300 Participants exchanging an estimated 200,000,000 clinical documents annually. VHA is one of many Participants in the eHX network, which enables the VHA to exchange health information with providers, other federal agencies, and health information exchange partners irrespective of the technology platform or gateway software that the partners utilize.

Participating in the eHX network enables the VHA to utilize its gateway to exchange health records with private sector providers in support of the Veterans Health Information Exchange (VHIE) Program, the Veterans Choice Act, and the MISSION Act. eHX membership is also required for continued use of the eHX Hub – a solution platform that allows one connection to access multiple partners. The Hub is an integrated piece of the Department of Veterans Affairs (VA) / Department of Defense (DoD) / United States Coast Guard (USCG) Joint Health Information Exchange (HIE) that went live on April 18, 2020. The eHX network enables nationwide connectivity that is based upon industry standards, supported by robust testing requirements, and testing process, and access to other health information exchange partners.

Below are the minimum requirements and salient characteristics. If interested and capable of providing an alternate solution, please provide a capabilities statement detailing the specific software and how it meets the full requirement. Please also provide a pricing estimate.

Email Responses by: March 29, 2024 Point of contact are:

Ms. Jennifer McCloud, Contract Specialist at Jennifer.McCloud@va.gov; phone (915) 564-6100 ext 2086 Mr. Juan C. Perez, contract specialist at e-mail address juan.perez5@VA.GOV; phone 512-981-4467.

Minimum Requirements:

The Contractor shall perform the following:

PARTICIPANT ACCESS (VHA)

1. Provide operational support:

a. Support eHX Coordinating Committee operations

b. Manage shared infrastructure (directory, certificate authority, Transport Layer Security (TLS))

c. Maintain and continue to improve the eHX testing and onboarding process

d. Maintain the eHX test requirements and specifications and facilitate the testing and onboarding process:

i. Provide for testing tools, test data sets and other resources used in testing process

ii. Coordinate with Participant for specifications maintenance

iii. Work with the Participant to streamline and accelerate partner testing process

iv. Augment the testing program for clinical content

2. Eliminate point-to-point agreements among exchange partners by maintaining the trust agreement, called the Data Use and Reciprocal Support Agreement (DURSA).

3. Facilitate communications with Federal and private partners to set standards and interoperability specifications to ensure health information exchange across the eHX.

4. Collaborate with Federal and private partners to enhance the technical effectiveness and enable health information exchange across the eHX.

5. Build connectivity strategies to increase connectivity and transaction volumes for eHX Participants.

6. Work with the Coordinating Committee and Participants to develop and adopt new use cases or other enhancements to the eHX.

7. Collaborate with individual participants on content testing providing overall data quality approvements across the network.

HUB ACCESS (OIT)

1. Provide access to the eHX Hub:

a. Maintain single Application Programming Interface (API) to connect with the nation reducing information sharing expense and complexity

b. VHA connection with the Patient Unified Lookup System for Emergencies (PULSE) platform to facilitate patient care during disasters

c. A tangible solution to adhere to DURSA’s “Duty to Respond” clause requiring eHX Participants to respond to any other Participant when querying for Treatment purposes

d. Provide access to a real-time reporting Hub Dashboard that shows granular and aggregated data on who is querying VHA, where clinicians are searching, success rates, response times, and other Participants’ uptime

e. Perform 24/7/365 monitoring of gateway connectivity and health

i. Maintain uptime at 99.99% (excluding scheduled down time)

f. Platform to facilitate capabilities such as use of Fast Healthcare Interoperability Resources (FHIR) and geo-spatial querying

g. Platform to facilitate future potential capabilities such as Trusted Exchange Framework and Common Agreement (TEFCA) Qualified Health Information Network (QHIN) participation and querying

*= Required Field
Sources Sought Notice

Sources Sought Notice

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