36C10A18Q0194-00001000.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE

OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

15C. DATE

SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

BY

Contractor

16C. DATE

SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 00001 116-18-1-4153-0006

TAC-18-48593

Department of Veterans Affairs Office of Acquisition Operations Technology Acquisition Center - Austin 1701 Directors Blvd, Suite 600 Austin TX 78744 Y Department of Veterans Affairs Office of Acquisition Operations Technology Acquisition Center - Austin 1701 Directors Blvd, Suite 600 Austin TX 78744 To all Offerors/Bidders

36C10A18Q0194

X X

116-3680167-4153-197700-2510 TB0229S05

Solicitation 36C10A18Q0194 is amended to post a consolidated list of questions raised by industry provided by the Department of Veterans Affairs as shown on the SF 30 Continuation Page

Ty Senour Contracting Officer

SF30 Continuation Page The referenced solicitation is amended to read as follows:

a. Section D- SCHEDULE FOR DELIVERABLES. This section will not require a revision. VA has provided a response to industry questions below.

b. SECTION E - SOLICITATION PROVISIONS. This section will not require a revision. VA has provided a response to industry questions below on the number of pages per Volume.

c. The following is a listing of questions raised by industry and the responses provided by the Government. This concludes the question and response timeline. The VA reserves the right to issue an amendment to respond to questions that may impact an Offeror’s proposal.

1. How are daily tasks assigned to the contractor?

Response: See Performance work statement (PWS) Paragraph 4.2 CINDRRVI Project Manager.

Is there a ticketing system?

Response: No

Or is the ticketing system only used for critical and non-critical issues?

Response: See response above.

2. What are the core support hours?

Response: There are no core support hours. See section 5.1 g

3. Are there any backups configured for the Windows Operating system or are there only backups for the SQL database?

Response: Only backups configured for the SQL database

Is there any backup software?

Response: Yes

4. How much storage is allocated to each of the eight systems? How much storage is allocated to the SQL databases?

Response: All systems are virtual; therefore, minimal storage is allocated as needed. The file server has 1 TB and the SQL server has 320 GB allocated.

5. What is the version of Windows Server and MSSQL are the systems running?

Response: Windows 2008 & 2012 and MS SQL 2012

6. Is the potential contractor responsible for managing any non-Microsoft distributed applications?

Response: The potential contractor is “only” responsible for the Specific Tasks and Deliverables outline in Section 5 of the PWS.

7. Is the potential contractor responsible for managing the SAS application?

Response: See response to question 6.

8. Does the potential contractor need to be physically onsite to perform tasks?

Response: See PWS paragraph 4.2: The Contractor may perform tasks under this PWS at Contractor facility (Offsite) or alternatively at CINDRR offices located 8900 Grand Oak Circle, Tampa, FL. 33637 except for local ad-hoc CINDRR planning meetings.

9. What is the anticipated start date?

Response: See Section B.1. Paragraph 1 of the PWS: We expect services to begin on or around June. Final start dates will be determined prior to award

10. How are these services currently being performed?

Response: Temporary performed In-house.

11. If these requirements are currently being performed under a contract:

1. Who is the Contractor?

Response: The incumbent is EtherFeat LLC

1. What is the contract number?

Response: Contract number VA248-12-P-5687

1. When does the contract expire?

Response: The Contract Expired on March 23, 2018.

1. What is the current contract value?

Response: Base and four option periods to include 6 month extension was $129,497.46.

12. What is the anticipated RFP release date?

Response: The solicitation was released on April 12, 2018 with a closing date and time of May 4, 2018 at 2P.M.

13. Section 5.1 of the PWS states: The Contractor shall provide CINDRRVI network support. The Government estimates requiring approximately eight total network support actions monthly." In the list that follows, there are only seven network support actions. Is there an eight?

Response: Section 5.1 contains only seven total network support actions monthly (Paragraph a – g). Is there an eight? No, there are only seven listed.

14. Is this information correct?

6.1 ENTERPRISE AND IT FRAMEWORK (para 7) VA operating system, currently Windows 7 (64bit), Internet Explorer 11 and Microsoft Office 2010. In preparation for the future VA standard configuration update, end user solutions shall also be compatible with Office 2013 and Windows 8.1. However, Office 2013 and Windows 8.1 are not the VA standard yet and are currently not approved for use on the VA Network, but are in-process for future approval by OI&T. Upon the release approval of Office 2013 and Windows 8.1 individually as the VA standard, Office 2013 and Windows 8.1 will supersede Office 2010 and Windows 7 respectively.

Response: Yes

15. Is the scope of work in solicitation number 36C10A18Q0194 the same as solicitation number VA24812Q3075 (contract number VA24812P5687)?

Response: No. The scope of work has been modified to reflect the required technical tasks in support of the CINDRR Virtual Infrastructure.

16. Is this expected to be 1 or 2 FTEs?

Response: The Contractor is responsible for proposing their FTE based on PWS requirements.

17. Is there a requirement for the contractor to be on Government site 40 hours/week?

Response: No. Work can be done remotely. See response to question 4 and PWS Paragraph 5 Specific tasks.

18. The response date for proposal submission?

Response: Proposals are due by May 4, 2018.

19. When clicking on this link (www.opm.gov\extra\investigate), it appears that the information is no longer available?

Response: The link redirects you to the correct site, which is https://archive.opm.gov/investigate/index.aspx.

20. What is the cost for actual background investigations conducted through OPM?

Response: Please review the link provided in question 9 for costs associated with background investigations.

21. Please provide the page limitations for the Technical and Past Performance volumes.

Response: The Technical Volume shall not exceed three (3) pages and the Past Performance volume shall not exceed nine (9) pages.

22. Volume Vl - Solicitation, Offer and Award Documents and Certifications/Representations--What is meant by "An Acrobat PDF file shall be created to capture the signatures for submission?"

Response: The Contractor shall submit a complete and fully executed solicitation (SF1449) with signature in an Acrobat PDF file.

23. In section 5.1 Network Support, List item "g", the government states that we as the contractor have a four hour window to respond to critical issues. Will that four hour response be required to be onsite or remote?

Response: Remote

24. Is it possible to get an inventory list of the systems, software, devices and more importantly physical & logical architecture diagrams?

Response: Inventory list of systems is included in the PWS. A list of software installed on the systems can be provided. VHA ESL is responsible for the hardware systems; therefore, they would need to provide physical & logical architecture diagrams or contractor can create them. We do not have any currently.

25. Does the government have an FTE count for this project or desired FTE count?

Response: See Question 16 above.

26. Is there an incumbent to the project? If so who was it and what was the previous contract value and FTE count?

Response: See Question 11 and 16 above.

27. Is the proposal submitted electronically to your attention as the COR? Or mailed to your attention at the Technology Acquisition Center-Austin? I did not see that it was clearly defined.

Response: The proposal shall be submitted electronically to:

Mr. Juan C. Perez Contract Specialist, Technology Acquisition Center-Austin (003B2H) Office of Procurement, Acquisition, and Logistics U.S. Department of Veterans Affairs 1701 Directors Blvd. Suite 600, Austin, TX 78744 Phone: 512-981-4467 E-Mail: Juan.Perez5@va.gov