pr-342630-rfi-sow.pdf

An Equal Opportunity Employer / Operated by Los Alamos National Security, LLC for the U.S. Department of Energy’s NNSA

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Request for Information Los Alamos National Laboratory Field Instruments Deployments and Operations

PR 342630

General Scope of Work

Los Alamos National Laboratory (LANL) in support of the Department of Energy Atmospheric Radiation Measurement (ARM) program is seeking information on how an interested contractor could provide technical, personnel and logistical support services for LANL’s Field Instrument Deployment Operations (FIDO) Office. The primary goals of LANL in this effort are to understand an interested contractor’s ability to:

• Support instrumented fixed and mobile atmospheric research facilities located at various locations around the globe requiring on-site residential, on-site periodic and remote technical support.

• Support various platform locations and deployment scenarios, including remote off-grid, ship borne, extreme environment (polar, arid) and 24/7 operations.

• Ability to have proven expatriate, cultural and program experience in operating facilities in foreign countries.

Background

The Los Alamos National Laboratory (LANL) Field Instrument Deployments and Operations (FIDO) Office provides project management, logistical and operational support services for remote/off-site instrument field campaigns that primarily support the DOE Atmospheric Radiation Measurement (ARM) Program’s fixed and mobile ARM Climate Research Facilities (ACRF). Additional information about the ARM program can be found on the web at http://www.arm.gov/about The FIDO office is responsible for facilities in the Eastern North Atlantic (ENA) Graciosa Island - Azores, Portugal, and two ARM Mobile facilities designated as AMF-1 and 2 which are relocated approximately every 12 months to selected locations on around the world (currently AMF-1 is deployed to Manacapuru, Brazil and AMF-2 to be deployed on a NOAA Research vessel and then to Antarctica.

In order to manage these facilities, it is necessary for FIDO to coordinate complex technical support functions and remote personnel resources. In doing so FIDO manages a wide variety of Foreign Contract Agreements with various entities that provide support for infrastructure and facility operations in their respective countries. These in-country contracts are augmented by the need for a dependable and well-coordinated Integrated Technical Support Contractor (ITSC) to provide services that support the facilities main function in securing a high level of instrument data availability and reliability.

http://www.arm.gov/about

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An Equal Opportunity Employer / Operated by Los Alamos National Security, LLC for the U.S. Department of Energy’s NNSA

General Tasks

On-Site Facility Coordination and Liaison

Foreign technical on-site residential and on-site periodic support necessitates communication with in-country stakeholders and interest groups. This may include local service providers, institutional representatives, government officials and general public. While the FIDO office is the prime point of contact and responsible for liaison and project management activities, the Technical Services Team (technicians) when on-site will be required to autonomously conduct their duties and be cognizant of the need to be a local point of contact and representative of the program. As the program carries significant international responsibility, this aspect of the technical support function is weighted as extremely important.

Technical Services

Instrument Availability and Reliability

Provide full-time technical service support of the facilities including 24hr full-time remote monitoring, and response. The ARM Mobile Facilities (AMF-1 and 2) are relocated at new sites at approximately 12 month intervals. The fixed site is located at Graciosa Island, Portugal. All facilities require on-site residential technical support.

Document and Facility Management

While primarily administered by the FIDO office, the facilities and associated on-site technical housekeeping functions including instrumentation document management, spares inventory and property controls remain within the purview of the Technical Services Team.

On-site Los Alamos National Laboratory (LANL) Technical Support for ACRF Deployments

Be readily available to provide on-site technical support services at the Los Alamos Staging Facility (LASF) for the preparation of transportable sea-containers and Beta testing of ARM instruments prior to ACRF deployments.

Be readily available to attend ITSC management meetings at LANL.

Electrical and Mechanical Support for ACRF Installations

Provide on-site electrical and mechanical support services for initial ACRF site installation of transportable sea-containers and associated ARM instruments.

Engineering Support and Evaluation

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An Equal Opportunity Employer / Operated by Los Alamos National Security, LLC for the U.S. Department of Energy’s NNSA

Continual improvement of the facility infrastructure, instrument systems and operations is essential. On-site technical team members will be required to assess and make recommendations on facility and systems improvements.

Remote technical Support and Subject Matter Expert Coordination

The prime off-site support is to be from the Technical Services Contractor and its Technical Service Team.

Additional support will be provided externally to the contractor through the FIDO office and from subject matter and instrument experts. The on-site Technical Services Team will be required to determine the most appropriate and efficient use of available support resources.

Administrative and Logistical Support

Personnel Support

The Technical Service Contractor will be required to provide administrative and logistical support for the Technical Team members to ensure adequate site coverage and performance including the coordination of personnel, housing, transportation, travel and training as required by the FIDO Office.

Additional Facilities and Intensive Operations Periods (IOPs)

The Technical Service Contractor will be required to tailor its support of a variable scope of work. This may include the ability to acquire additional technical team personnel to support planned activities in new locales and to address additional resource requirements for intensive operations periods.

Ongoing Training and Instrument Suite Adaption

The Technical Services Contractor will be required to tailor and ensure competency of technical team personnel in the event of the addition of new or supplemental instrumentation.

Logistics

The Technical Services Contractor will be required to procure goods and services to support tasking which will be defined in each statement of work and provide detailed invoices for services and items rendered.

The on-site Technical Services Team will be required to prepare and receive freight and maintain tracking and inventory of equipment in the FIDO Operations Status System (OSS) and Shipping/Receiving Tracking System (SRTS).

Qualifications

Technical Services Contractor shall have proven competency in:

• Managing Technical Services Teams domestically and internationally

• Providing necessary support to ensure technical support members safety, travel and competency.

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An Equal Opportunity Employer / Operated by Los Alamos National Security, LLC for the U.S. Department of Energy’s NNSA

Technical Services Team will require demonstrated technical maintenance competence in the following:

• Formal qualified training in the maintenance of technical instrumentation.

• UNIX and Microsoft OSs and file manipulation, diagnostics, performance, basic system administration tasks, and file transfers.

• Electronic hardware diagnostic and repair such as troubleshooting electronic systems or circuits to the board or component level, performance of electronic test procedures, and use of electronic troubleshooting equipment.

• Computer systems experience, electrical equipment and scientific instrument hardware installation, replacement and repair such as installation of computer systems, data networks, scientific instrument testing and calibration, data acquisition or repair of computer systems or scientific instruments.

• Personal and virtual computer based data acquisition systems such as automated data collection using virtual, personal and networked personal computers.

Instrument and Facility Descriptions

The Technical Services Contractor will be required to provide a Technical Services Team that have proven experience in maintaining and operating meteorological, radiometric and atmospheric Instrument systems.

Details on the instrument types can be found at http://www.arm.gov/instruments The Technical Services Team will be required to maintain and or oversee the maintenance of facilities infrastructure including diesel power generation, solar power generation, grid transfer switching, power distribution systems, hydrogen generation and instrument sea-container maintenance.

Responses are required no later than May 19, 2014 to the following Point of Contact:

Arthur Dillon Los Alamos National Security, LLC P.O. Box 1663

MS D442

Los Alamos, NM 87545 adillon@lanl.gov http://www.arm.gov/instruments

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