SOW- Great Lakes Wellness Center (002).002

STATEMENT OF WORK

GREAT LAKES WELLNESS CENTER

1. INTRODUCTION

a. The Group Fitness Instructor/Center Manager must provide instructor-led group fitness programs, equipment management training, and miscellaneous wellness activities during peak hours (11:00 am – 1:00 pm) at the Great Lakes Wellness Center.

b. The Center is located on the ground floor to the Federal Aviation Administration Building, 2300 East Devon Avenue, Des Plaines. IL 60018. The facility is approximately 4,400 square feet and includes an aerobic studio (approx. 1,000 SF) and an exercise equipment area (approx. 1,200 SF) and two locker/shower rooms.

2. DEFINITIONS

a. Contracting Officer (CO): The only person authorized to make contractual modifications and render contractual decisions.

b. Contracting Officer Representative (COR): Appointed by the Contracting Officer to oversee the surveillance of the contract for compliance.

c. Wellness Committee (WC): FAA employees designated to consult and communicate with the Manager regarding fitness issues, Center operations, and program issues. NOTE: The WC does not have the authority to issue modifications to the contract or obligate the Government in any way.

d. Group Fitness Instructor/Center Manager: FAA approved individual(s) who will provide on-site management of the Fitness/Wellness Center and provide group exercise classes.

e. Center Members: FAA employees with full-time or temporary employment status.

f. Contractor Quality Control: Those actions taken by the Group Fitness Instructor/Center Manager to control the performance of services so they meet the requirements of the contract.

g. Equipment Maintenance: Routine daily visual inspection.

h. Inoperable Equipment: Any equipment that is considered beyond the point of routine daily maintenance and that could present a potential hazard.

3. CENTER OPERATIONS DESCRIPTION

a. Government Provided Utilities: The Government will provide, at no cost to the Contractor, all utilities, which include heat, electricity, water, and telephone service.

b. Government Provided Services: The Government will provide, at no cost to the Contractor, janitorial and trash disposal service, utility systems maintenance, and printing capability.

c. Government Furnished Property:

1. Materials: The Government provided office supplies and materials include, but are not limited to, the following:

Normal desk, chair, desk supplies Copier Copier paper

2. Equipment: The Government will provide and maintain fitness center equipment, which includes but is not limited to floor mats, exercise/ weight equipment, spin bikes, stereo, telephone, desk, desk chair, file cabinets, bulletin board, and personal computer. The Government is responsible for the costs of maintenance of all equipment. The Government is responsible for all repairs on all equipment except the Spin Bikes. The Group Fitness instructor/Center Manager is responsible for incidental repairs (parts and labor) as needed for all nine (9) spin bikes within the funding appropriated under this contract.

d. Licenses/Permits/Code Requirements: The Government is responsible for all state, city, and fire licensing requirements for the building. The contractor is responsible for complying with all state, city, and fire regulations for the facility. The Group Fitness Instructor/Center Manager is responsible for all licensing/permit requirements for staff and/or sub-contractors. The Contractor must ensure all personnel have CPR and First Aid certificates and ensure all personnel maintain a current CPR and First Aid certificate. The certificates must be kept in the Center and are subject to review by the CO or COR.

e. Insurance: The Group Fitness Instructor/Center Manager and all subcontractors must maintain, for the life of this contract, a minimum of $1 million liability insurance. Insurance will be provided in accordance with clause 3.4.1-12. Proof of insurance must be furnished prior to commencing work under the contract. The insurance policy must state that the Insurance Company will notify the Contracting Officer in writing of any material change, expiration, or cancellation of any of the insurance policy, not less than thirty (30) days before such change, expiration or cancellation is effective.

f. Payment: Payment will be made at the unit price agreed to for all work performed and accepted in arrears. The Government will pay the contractor each month after services are rendered and accepted, less any deductions provided for under this contract. Funds will be paid through Electronic Funds (EFT) payment. Payment of the agreed to price will be deducted for each day service is not provided in accordance with the contract terms and conditions.

g. Hours and Days of Operation: The Wellness Center is available Monday-Friday, excluding Federal Holidays. Fitness Center peak hours of operation are 11:00 am – 1:00 pm. The FAA requires the Group Fitness Instructor/Center Manager to have a minimum of two (2) 45-minute long classes Monday through Friday between the hours of 11:00 am and 1:00 pm. Additionally, the Group Fitness Instructor/Center Manager must be available a minimum of 2 hours per week, Monday-Friday, for office time between the hours of 10:00 am and 2:00 pm.

NOTE: The Government reserves the right to change the set hours any time during the term of the contract with at least 48 hours advance notice to the Contractor, at no cost to the Government.

4. CENTER MANAGEMENT RESPONSIBILITIES

a. Contract Personnel: The Group Fitness Instructor/Center Manager is responsible for all fitness center employees and/or subcontractors including hiring, firing, grievances, terminations, development and training. The Group Fitness Instructor/Center Manager must conduct and document pre-employment inquiries on all prospective center employees and/or subcontractors to establish each employee’s suitability to work in the center. The Group Fitness Instructor/Center Manager must present to the Contracting Officer, prior to any employment, a resume and supporting documents prior to making a final decision for the hiring action. The Contracting Officer may require, in writing, that the Group Fitness Instructor/Center Manager remove from the area of work any employee the Contracting Officer deems incompetent, careless, or otherwise objectionable.

b. Group Fitness Instructor/Center Manager: This individual (including alternate instructors) must hold a current certification in one or more group fitness classes, must be CPR and First Aid Certified, and must have a minimum of 2 years of group exercise experience. In the case of illness the Instructor must have, his/her approved alternate in place at the center during the normal working hours on the days that he/she is absent. In the case of vacation/time off the contractor must make prior written arrangements with the WC at least three (3) days in advance of the planned absence to have an approved alternate in place during the absence.

The Group Fitness Instructor/Center Manager must establish, maintain, and submit to the Contracting Officer and COR the names of alternate group fitness instructors who will be working at this facility and the required completed security clearance forms. The initial list of employees and subcontractors must be submitted to the COR and CO within five (5) days of contract award. Thereafter, the contractor must notify the WC of any additions and terminations within 24 hours of such action. This list must be updated on a quarterly basis or when changes are made and submitted to the Contracting Officer and COR

c. Activities and Programs: The Group Fitness Instructor/Center Manager must plan, organize and schedule all center activities and programs. This will include, but is not limited to, aerobic classes, spin class, weight training, yoga, pilates, core conditioning. Additional classes may be paid for by the membership upon concurrence of the WC. All classes must be based on Wellness Center member preference, fitness levels, and proficiency. The current group exercise class scheduled is attached to the SOW and must be utilized. The final decision for group exercise schedule, training programs, and special classes will be made by the Contracting Officer in coordination with the COR and the WC.

d. Facility/Equipment Training: The Group Fitness Instructor/Center Manager must:

(1) Maintain the 9 Government-furnished spin bikes in a safe operating condition. The Group Fitness Instructor/Center Manager must pay for all repairs (parts and labor) as needed for all 9-spin bikes and/or take the bike out of service until repaired. No additional funding will be provided for the repair of the spin bikes.

(2) Initiate waiver process with new members, as required.

(3) Provide guidance to all center members in the proper use of the facility and equipment.

(4) Provide individual member assistance

(5) Upon request of a member, develop fitness goal/training plan, instruct on proper equipment use, and provide fitness assistance.

(6) Inform Center members of any potential health or safety hazards.

(7) Actively observe the Center members to ensure the equipment is being used properly and take immediate corrective training action if a Center member is observed using equipment in a unsafe manner or abusing the equipment. If a member refuses to adhere to safety considerations, the Contracting Officer, COR, and WC will be notified immediately to document the unsafe actions and response.

(8) Provide weight lifting instruction and programs and instruct members, when necessary or requested, in the proper and safe use of the weight equipment.

(9) Arrange for the services, on a fee basis, for approved classes. The Contracting Officer and the WC must first approve all additional services.

(10) Provide a monthly printed and electronic format (PDF) schedule to the WC.

(11) Provide monthly class participation numbers to the WC by the 7th calendar day of the next month.

e. WC/Manager Communications: During the contract period, progress meetings will be held as deemed necessary by the WC, and may be attended by the Contracting Officer, COR or designated representative and the Group Fitness Instructor/Center Manager. The WC will communicate with the Group Fitness Instructor/Center Manager regarding fitness/wellness issues, center operations and program issues. The purpose of the meetings will be to:

(1) Establish and maintain positive and ongoing communication.

(2) Develop systems for problem solving and conflict resolution.

(3) Provide a forum for program planning.

f. Equipment Inventory Management: The Group Fitness Instructor/Center Manager must:

(1) Report to the WC in writing any equipment that requires more than normal routine daily maintenance as soon as possible, after the equipment deficiency is identified. Routine maintenance is managed by building services.

(2) Report to the WC equipment considered beyond the point of routine daily maintenance and that could present a potential hazard

(3) Mark equipment considered beyond the point of routine daily maintenance with a sign that states: "DO NOT USE -EQUIPMENT IS INOPERABLE AT THIS TIME".

(4) Assist WC in assessing the need for and obtaining, as directed, consumables to be used in the conduct of group fitness classes, including but not limited to weights, exercise balls, bands, kettlebells and exercise mats. Final determination on obtaining consumables will be made by the WC in consultation with the Contracting Officer

g. Accident/Emergency Procedures: The Group Fitness Instructor/Center Manager and all employees must:

(1) Comply with the roles, responsibilities, training and procedures set forth in the Great Lakes Regional Office Emergency Action Plan.

(2) Should an accident/injury occur in the Wellness Center, the Instructor will evaluate the situation and call "5555" the Regional Operations Center (ROC), employee supervisor, COR, and WC. A written report of the incident/accident must be provided to the Contracting Officer within 24 hours.

5. STANDARDS OF CONDUCT

a. The contractor and his employees will be subject to all rules and regulations relative to entering and leaving the site. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor employees in performance of this work statement will be the responsibility and prerogative of the contractor; however, the contractor must comply with the general intent and specific policies set forth in the performance work statement and in regulations of the FAA concerning conduct of employees as referenced herein. When the government directs, the contractor will restrict the employment under the contract or remove from performance on the contract any person who is identified as a potential threat to the health, safety, security, or operation of the described facilities.

b. Neglect of duties such as sleeping on duty, unreasonable delay or failure to carry out assigned tasks, conducting personal affairs during duty hours, or using telephone for other than official business is not permitted.

c. Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions or fighting, participation in activities that interfere with efficient Government operations is not permitted.

d. Contractor’s employees found using the internet for inappropriate purposes may be immediately removed from this contract. Per FAA Order 1370.79A, Internet Use Policy and FAA Order 1370.81A, Electronic Mail, FAA Internet resources and e-mail system will only be used for valid work requirements (e.g., exchange of information that supports the FAA mission, goals, and objectives, access to scientific, technical, and other information that has relevance to FAA; and business-related communications with colleagues in Government agencies, academia, and industry).

For limited personal use (e.g., brief communications or Internet searches), provided such use does not:

1 Interfere directly or indirectly with FAA computer or networking services;

2 Burden FAA with additional incremental cost;

3 Interfere with an FAA user’s employment or other obligations to the Government;

4 Reflect negatively on the FAA or its employees; or 5 Violate any Federal or FAA rules, regulations, or policies.

Standards of ethical conduct and appropriate behavior apply to the use of FAA computer networks, including the e-mail system.

e. While on duty, employees will not possess, sell, consume or be under the influence of intoxicants, drugs, or substances which produce similar effects.

f. The contractor will not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

g. The WC may require that the contractor remove from the area of work any employee the WC deems incompetent, careless or otherwise objectionable.

h. Authorized Personnel: At no time will the Instructor/Center Manager allow unauthorized persons to use the Center. Personnel authorized are FAA employees with full-time or temporary employment status, Military Representatives (MILREP) and MILREP support employees assigned to AGL, and any Federal employees who are appointed, detailed or assigned to and supervised by the FAA. FAA contract employees are not authorized to use the Center. Friends, family and contractor’s employees that are not assigned and approved to work at this fitness center are not authorized use of the center. The Instructor must not allow friends or family to enter the Center.

i. The WC will notify the contractor of any building closures or FAA Shutdowns.

6. SECURITY

Contractor and contractor employees are required to obtain a contractor badge, in accordance with AMS Clause 3.14-2, before starting work under this contract.

The contractor must submit to the Contracting Officer the following information for each employee. The following information must be entered into Vendor Application Process (VAP) system:

- Full Name;

- Citizenship

- Date and place of birth (city and state);

- Social Security Number (SSN);

- Position and office location;

- Contract number;

- Current e-mail address and telephone number (personal or work); and

- Any known information regarding current security clearance or previous investigations (e.g. the name of the investigating entity, type of background investigation conducted, contract number, labor category (Position), and approximate date the previous background investigation was completed).

Contractor personnel will be furnished an identification card and vehicle tag, when required, by the FAA at no cost to the contractor.

7. EXCESS FUNDS

At the conclusion of the contract, any and all remaining funding will be used at the discretion of the WC. Group Fitness Instructor/Center Manager may be requested to assist the WC and COR in assessing the need for and obtaining, as directed, additional services and/or equipment to be used in the conduct of group fitness classes, including but not limited to weights, exercise balls, bands, kettlebells, exercise mats, repair parts, etc. Final determination on obtaining services and/or equipment will be made by the Contracting Officer in consultation with the WC and COR.

STATEMENT OF WORK

GREAT LAKES WELLNESS CENTER

Attachment 01- Group Exercise Class Schedule

6:15-7:00

10:30-10:45

Ab Express

04/01 04/15 04/29 Cycling (04/08 & 04/22

1:30-2:0O

3:00-3:45

Page 1 of 7 Version 1.0, Dated 4-25-19