3303-20-1158 508 CL.docx
DOCX document 43 KB Posted
- Attached to
- Establish a 5-year contract for Action Software In Federal contract opportunity
- Solicitation number
- 28321320Q00000231
- Issued by
- Social Security Administration
About this file
This document outlines Section 508 accessibility requirements for a federal contract solicitation. The Social Security Administration is establishing a five-year contract for maintenance of EventACTION event management software from Action Software International. The solicitation requires the software and related deliverables, including support documentation and services, to comply with Section 508 standards for accessibility as revised in 2017. The agency will obtain and review Voluntary Product Accessibility Templates directly from the manufacturer and perform testing to validate conformance before awarding the contract. The contractor must ensure any upgrades, substitutions or replacements during the contract period do not reduce the original level of accessibility and are tested by the agency. The contractor is also responsible for complying with Section 508 standards for support services and accommodating communication needs of end users with disabilities.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Additional Information Form 3-12.doc | DOC document | |
| Sol_28321320Q00000231.pdf | ||
| 3303-20-1158 SSJ 5-8 REDACTED.docx | DOCX document |
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Text version
Section 508 Accessibility Contract Language for Sole Source & Brand Name Solicitations Req # 3303-20-1158 Prepared by the Accessible Solutions Branch Office of IT Enterprise Business Support Office of Systems 12/06/2019
Section 508 Conformance Requirements Section 508 Conformance The following Section 508 standards as revised (2017) apply to the information and communication technology (ICT) deliverables listed in the tables below.
Functional performance criteria from 36 CFR Part 1194, Appendix C, Chapter 3 apply to this acquisition
| Applicable Standards |
| Applicable Deliverable(s) |
| 302 Functional Performance Criteria |
| · EventACTION Software |
Software standards from 36 CFR Part 1194, Appendix A, E207 (Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0) apply to this acquisition
| Applicable Standards |
| Applicable Deliverable(s) |
| E207 Software (WCAG 2.0 A & AA) |
| · EventACTION Software |
Software standards from 36 CFR Part 1194, Appendix C, Chapter 5 apply to this acquisition
| Applicable Standards |
| Applicable Deliverable(s) |
| 502 Interoperability with Assistive Technology |
| · EventACTION Software |
| 503 Applications |
| · EventACTION Software |
Support documentation and services standards from 36 CFR Part 1194, Appendix C, Chapter 6 apply to this acquisition
| Applicable Standards |
| Applicable Deliverable(s) |
| 602 Support Documentation |
| · EventACTION Software |
| 603 Support Services |
| · EventACTION Software |
SSA will obtain the Voluntary Product Accessibility Templates (VPATs) directly from the Manufacturer. A Section 508 determination will be based on those templates and a final Section 508 conformance determination will be made before any award is made against this solicitation.
After a contract is awarded, SSA reserves the right to perform testing on information and communication technology (ICT) deliverables as described in the tables above in order to validate conformance with the applicable Section 508 requirements. If SSA performs testing, the COR shall identify issues and a timeframe sufficient for the contractor to remediate the issues. The contractor shall remediate all issues identified by the COR before the ICT deliverables are accepted.
Accessibility Terms and Conditions Installation, Configuration & Integration Services When the contractor provides installation, configuration or integration services for equipment and software pursuant to this contract, the contractor shall not install, configure or integrate the equipment and software in a way that reduces the level of conformance with the applicable Section 508 standards. SSA reserves the right to perform testing on a contractor’s ICT solution in order to validate the contractor has installed, configured or integrated the ICT solution in a way that does not reduce the level of conformance with the applicable Section 508 standards.
Maintenance Upgrades, Substitutions, & Replacements The contractor shall ensure maintenance upgrades, substitutions, and replacements to equipment and software pursuant to this contract do not reduce the original level of conformance with the applicable Section 508 standards at the time of contract award. The Agency reserves the right to evaluate maintenance upgrades, substitutions, and replacements using a Voluntary Product Accessibility Template 2.1 or by requiring the contractor to provide test units to the Agency for it to perform hands-on Section 508 and accessibility testing before acceptance.
Support Services and Accessibility The contractor shall comply with the Section 508 Standards 36 CFR Part 1194, Appendix C, Chapter 6 for information and communication technology (ICT) deliverables and services in this contract. The contractor’s support services shall accommodate the communication needs of end-users with disabilities based on the following minimal criteria:
· Where the contractor provides telephone support services, the contractor shall also provide TTY access for help desk personnel who may require assistance for the hearing-impaired.
· If the contractor provides support services through an internet-based website, the contractor shall ensure the site is conformant with the Section 508 Standards 36 CFR Part 1194, Appendix C, Chapters 3 and 5.
SSA reserves the right to perform testing on a contractor’s information and communication technology (ICT) deliverables as described in the table above in order to validate conformance with the applicable Section 508 requirements. The contractor shall remediate all issues identified by the COR before the ICT deliverables are accepted.
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