Attachment_3_-_Billing_Instructions.docx

NRC Past Performance and Reference Questionnaire Solicitation 31310019R0013 Public Web Site Content Delivery and Continuity of Operations Contractor Name

Customer Name

Government

Private Organization

Contract Value at Award, include Options:

Current or Final Contract Value at Completion, include Exercised Options Only:

Reason for Variance between Contract Value at Award and Current or Final Contract Value:

Prime Contractor:

Yes or No Percentage of Work Substantially Performed and Completed by Referenced Contractor:

Type of Contract (firm-fixed price, labor hour, cost reimbursement, etc.):

Brief Description of Requirements or Services Performed

Brief Description of Overall Outcome

Contractor Personnel to Note

Brief Description of the Contractor’s Self Evaluation of its Performance on the Contract

(Maximum response shall be 1-page at 11 point font, Times New Roman)

The following two (2) pages shall be completed by the Reference, or Customer and submitted to Domonique.Malone@nrc.gov. The Performance measures are as follows:

· Technical Effectiveness/Timeliness of Performance

· Management Effectiveness The adjectival rating categories are provided below for your guidance. If a marginal or unacceptable rating is given, please discuss on Page 4 of the Past Performance and Reference Questionnaire. If a question is not applicable, so indicate.

EXCELLENT

(E) Contractor demonstrates initiative to enhance/exceed contractual requirements/objectives and overall Contractor-Government relationship is exceptional.

GOOD

(G) There are no quality-of-service problems and/or nonconformances do not impact achievement of contract goals.

FAIR

(F) Nonconformances are minor and have little impact on achievement of contract goals; minor Government intervention is needed to resolve issues

POOR

(P) Nonconformances are impacting achievement of contract goals; substantial Government intervention is needed to resolve issues.

TECHNICAL EFFECTIVENESS/ TIMELINESS OF PERFORMANCE

This area of the questionnaire deals with contract compliance and requirements, including appropriateness of personnel and technical excellence and the Contractor’s ability to meet milestones and delivery schedules.

Adherence to and completion of major tasks, milestones, and deliverables on schedule. Adherence to project start and completion dates.

Flexibility and responsiveness to technical direction (including changes in technical direction).

Ability to identify risk factors and take measures to alleviate risk.

Effective resolution of contractor-caused delays and/or problems.

Ability to identify and solve problems expeditiously, and avoid revisions and/or rework.

Technical excellence, consistency and reliability.

Appropriateness of personnel.

Remarks on outstanding performance:

Remarks on unsatisfactory performance:

MANAGEMENT EFFECTIVENESS

This area deals with the Contractor’s overall communications with the government, effectiveness and reliability of the Contractor’s Content Delivery Network. Ability to accurately estimate and control cost, overall performance in planning, scheduling and monitoring, management initiatives and prompt notification of problems.

Overall compliance with contract terms and conditions.

Overall communication with the Government.

Effectiveness and reliability of Contractor’s Content Delivery Network.

Ability to manage multiple and diverse projects/tasks from planning through execution.

Ability to accurately estimate and control cost to complete tasks.

Overall performance in planning, scheduling, and monitoring.

Promptly notifies Government of problems.

Ability to resolve performance problems

Remarks on outstanding performance:

Remarks on unsatisfactory performance:

Customer’s POC Completing Reference Printed Name

Signature

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