Solicitation_Body.pdf

SOLICITATION #: 31310018R0010

SECTION A - Solicitation/Contract Form SECTION B - Supplies or Services/Prices

B.1 BRIEF DESCRIPTION OF WORK

B.2 CONSIDERATION AND OBLIGATION-FIRM-FIXED-PRICE

B.3 CONSIDERATION AND OBLIGATION--COST REIMBURSEMENT – NO FEE

B.5 PRICE/COST SCHEDULE

SECTION C - Description/Specifications

SECTION D - Packaging and Marking

D.1 NRCD020 BRANDING

D.2 NRCD010 PACKAGING AND MARKING

SECTION E - Inspection and Acceptance

E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

SECTION F - Deliveries or Performance

F.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

F,2 PERIOD OF PERFORMANCE ALTERNATE III

F.3 PLACE OF DELIVERY-REPORTS

F.4 CONTRACT DELIVERABLES:

SECTION G - Contract Administration Data

G.1 REGISTRATION IN FEDCONNECT® (JULY 2014)

G.2 ELECTRONIC PAYMENT (SEP 2014)

SECTION H - Special Contract Requirements H.1 2052.209-72 CONTRACTOR ORGANIZATIONAL CONFLICTS OF INTEREST. (JAN 1993) ... 28

H.2 2052.215-70 KEY PERSONNEL. (JAN 1993)

H.3 2052.215-71 PROJECT OFFICER AUTHORITY. (OCT 1999) - ALTERNATE II (OCT 1999)

H.4 2052.215-78 TRAVEL APPROVALS AND REIMBURSEMENT (OCT 1999) - ALTERNATE I

(OCT 1999)

H.5 2052.222-70 NONDISCRIMINATION BECAUSE OF AGE. (JAN 1993)

AWARD NOTIFICATION AND COMMITMENT OF PUBLIC FUNDS

H.6 USE OF AUTOMATED CLEARING HOUSE (ACH) ELECTRONIC PAYMENT/REMITTANCE

ADDRESS

H.7 GREEN PURCHASING (SEP 2015)

H.8 WHISTLEBLOWER PROTECTION FOR NRC CONTRACTOR AND SUBCONTRACTOR

EMPLOYEES

H.9 SECURITY REQUIREMENTS RELATING TO THE PRODUCTION OF REPORTS OR THE

PUBLICATION OF RESULTS UNDER CONTRACTS, AGREEMENTS, AND GRANTS (JUL 2016) ... 34

H.10 COMPLIANCE WITH U.S. IMMIGRATION LAWS AND REGULATIONS

H.11 ANNUAL AND FINAL CONTRACTOR PERFORMANCE EVALUATIONS

H.12 GOVERNMENT FURNISHED EQUIPMENT/PROPERTY

SECTION I - Contract Clauses

52.217-8 OPTION TO EXTEND SERVICES. (NOV 1999)

52.227-14 Rights in Data—General (MAY 2014) SECTION J - List of Documents, Exhibits and Other Attachments

ORDERING FORM

SECTION K - Representations, Certifications, and Other Statements of Bidders

K.1 52.203-2 CERTIFICATE OF INDEPENDENT PRICE DETERMINATION. (APR 1985)

52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS. (OCT 2015)

52.209-11 REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX LIABILITY

OR A FELONY CONVICTION UNDER ANY FEDERAL LAW. (FEB 2016)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS-COMMERCIAL ITEMS. (JAN

2017)

52.219-1 SMALL BUSINESS PROGRAM REPRESENTATIONS. (OCT 2014)

SECTION L - Instructions, Conditions, and Notices to Bidders

52.216-1 TYPE OF CONTRACT (APR 1984)

L.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE. (FEB 1998)

L.2 PROPOSAL SUBMISSION INSTRUCTIONS

SOLICITATION INSTRUCTIONS (SEP2013)

TECHNICAL PROPOSAL

REFERENCED DOCUMENTS AVAILABLE FROM THE NRC

SECTION M - Evaluation Factors for Award

M.1 EVALUATION FACTORS

SECTION B - Supplies or Services/Prices

B.1 BRIEF DESCRIPTION OF WORK

(a) The title of this project is: Root Cause Report Evaluation Training (G-204)

(b) Summary work description: The primary objective of Root Cause Report Evaluation Training (G-

204) is to train the U.S. Nuclear Regulatory Commission (NRC) staff members in the efficient and effective review of root cause analyses/investigations that were conducted by organizations other than the NRC (e.g., commercial nuclear power plant licensees licensed and regulated by the NRC or their contractors. subcontractors, etc.) as well as the thorough documentation of such reviews and evaluations. The training shall use proven training methods to evaluate various root cause analyses/investigations conducted by commercial nuclear power plant, licensed and regulated by the NRC. The root cause analyses/investigations utilized in this training shall involve incidents or issues associated with commercial nuclear power plants, licensed and regulated by the NRC. The root cause analyses/investigations shall include not only technical problems but also human performance and safety conscious work environment (SCWE) issues.

(c) Orders will be issued for work in accordance with FAR 52.216-18 – Ordering.

(End of Clause)

B.2 CONSIDERATION AND OBLIGATION-FIRM-FIXED-PRICE

The total amount of the Firm-Fixed-Price portion of this contract is $TBD, and this amount is fully-funded.

B.3 CONSIDERATION AND OBLIGATION--COST REIMBURSEMENT – NO FEE

(a) The total estimated cost to the Government for full performance under this contract is $TBD.

(b) The amount obligated by the Government with respect to this contract is $TBD.

(c) This is a fully-funded contract and FAR 52.232-20 – “Limitation of Cost” applies.

B.5 PRICE/COST SCHEDULE

BASE YEAR

CLIN # DESCRIPTION UNIT PRICE UNIT QTY TOTAL PRICE

1001 Update/Revise and

Develop G-204 course

$ LOT 1 $

2001 Present G-204 training course

$ EA 3 $

TOTAL PRICE

OPTION PERIOD (4 YEARS)

CLIN # DESCRIPTION UNIT PRICE UNIT QTY TOTAL PRICE

3001 Present G-204 training course

$ EA 12 $

TOTAL PRICE

TRAVEL

CLIN # DESCRIPTION UNIT PRICE UNIT QTY TOTAL PRICE

4001 Travel $65,000.00 LOT Not-To-Exceed

(NTE)

$65,000.00

STANDARD LINE ITEM TOTAL $65,000.00

*The government will pay up to the rates specified in the Government Federal Travel Regulations (FTR) for travel destination. All travel must be approved in advance by the NRC Contracting Officer’s Representative (COR).

Hotel reservations, estimated cost for travel, rental car and any other expenses that may be incurred in connection with the tasks shall be made by the contractor, and will be reimbursed for actual allowable costs, with back-up documentation/receipts attached to the submitted invoice. NO PAYMENT WILL BE MADE WITHOUT BACKUP DOCUMENTATION/RECEIPTS.

TOTAL CEILING PRICE (Years 1-5): $________________________

SECTION C - Description/Specifications

C.1 Background

The Nuclear Regulatory Commission (NRC) licenses and inspects US commercial nuclear power plants to ensure compliance with applicable regulations, codes and standards and to identify conditions which may adversely impact the health and safety of workers, the public, and the environment.

The fundamental building blocks that form the framework for the Reactor Oversight Process (ROP) are the seven cornerstones of safety: initiating events, mitigating systems, barrier integrity, emergency preparedness, occupational radiation safety, public radiation safety, and security. These cornerstones have been grouped into three strategic areas: reactor safety, radiation safety, and safeguards. This framework is based on the principle that the agency’s mission of assuring public health and safety is met when the agency has reasonable assurance that licensees are meeting the objectives of the seven cornerstones of safety.

The reactor inspection program is an integral part of the ROP, along with performance indicators (PIs), assessment, and enforcement. Reasonable assurance of adequate public health and safety is verified by sampling licensee performance in the seven cornerstone areas of safety. PI data along with risk-informed baseline inspections provide the minimum sampling required to provide this reasonable assurance. Baseline inspections are performed in areas which are not measured or not adequately measured by PIs. The PI program reporting guidelines are in NEI 99-02, “Regulatory Assessment Performance Indicator Guideline,” Revision 7 (http://www.nrc.gov/docs/ML1326/ML13261A116.pdf), which is endorsed by the NRC.

The NRC assesses licensee performance in the ROP Action Matrix as described in Inspection Manual Chapter (IMC) 0305, “Operating Reactor Assessment Program” and IMC 0320, “Operating Reactor Security Assessment Program” by considering the safety and security significance of identified findings and PI thresholds to provide a tiered regulatory response. Those licensees who do not exceed PI thresholds and who have no findings or only findings of very low significance receive only baseline inspections without any supplemental inspection. When the licensee performance, as assessed in the Action Matrix, degrades as a result of risk/security significant findings or a PI threshold being crossed, the NRC will generally perform additional supplemental inspections to address these performance issues in addition to baseline inspections. Supplemental inspections are used to provide additional assurance that significant performance issues are being appropriately identified and corrected to prevent reoccurrence. Supplemental inspections evaluate the adequacy of the licensee’s extent of condition and cause evaluations, root and contributing cause evaluations, and corrective actions. The supplemental inspection procedures (IPs) are 95001, “Supplemental Inspection Response to Action Matrix Column 2 Inputs”, IP 95002, “Supplemental Inspection for One Degraded Cornerstone or Any Three White Inputs in a Strategic Performance Area”, and IP 95003, “Supplemental Inspection for Repetitive Degraded Cornerstones, Multiple Degraded Cornerstones, Multiple Yellow Inputs or One Red Input.” An overview of these inspection procedures can be found in IMC 2515, Appendix B, “Supplemental Inspection Program.”

A significant portion of the baseline inspection program is comprised of reviewing the adequacy of licensee corrective action programs (CAPs), including the adequacy of the licensee’s apparent cause and root cause analyses/investigations of significant issues. The NRC review of the licensee Problem Identification and Resolution (PI&R) programs including the CAP is particularly important to meeting the objectives of the ROP. Guidance for this portion of the baseline inspection program is contained in Inspection Procedure (IP) 71152, “Problem Identification and Resolution.”

http://www.nrc.gov/docs/ML1326/ML13261A116.pdf

In addition to identifying the seven cornerstones of safety, certain aspects of licensee performance are seen as "cross-cutting" and potentially impacting more than one ROP cornerstone. Aspects of licensee performance such as human performance, safety conscious work environment (SCWE), and PI&R, although not identified as specific cornerstones, are considered important to meeting the agency’s safety mission. These items generally manifest themselves as the root causes of performance problems. Guidance pertaining to this portion of the assessment process, including the treatment of cross-cutting aspects and performance issues (e.g., ROP findings and PI thresholds exceeded), can be found primarily in:

• IMC 0308, “ROP Basis Document,”

• IMC 0305, “Operating Reactor Assessment Program,”

• IMC 0310, “Aspects Within Cross Cutting Areas,”

• IMC 0320, “Operating Reactor Security Assessment Program,”

• IMC 0612, “Power Reactor Inspection Reports,”

• IMC 0612, Appendix B, “Issue Screening,” and

• IMC 0612, Appendix F, “Examples of Cross-Cutting Aspects.”

The reactive portion of the inspection program provides for a timely, thorough and systematic evaluation of significant events at commercial reactor facilities. Reactive inspections assess the safety or security significance of an event through the collection, analysis and documentation of factual information and evidence sufficient to determine the cause(s), condition(s) and circumstance(s) pertaining to the event. Facts and safety concerns related to the event are communicated to NRC management, so that appropriate follow-up actions can be taken (e.g., study a generic concern, issue an information notice or bulletin, or issue an enforcement action). Reactive inspections are performed in addition to baseline inspections and may be initiated following an event or equipment malfunction or inoperability.

The inspection guidance pertaining to these reactive inspections is contained in:

• IMC 0309, “Reactive Inspection Decision Basis for Reactors,”

• IP 93800, “Augmented Inspection Team,”

• IP 93812, “Special Inspection,” and

• Management Directive 8.3, “NRC Incident Investigation Program.”

Additionally, overall ROP guidance (as it relates to the evaluation of root cause analyses/investigations) is contained in:

• 10 CFR 50, Appendix B, Criterion XVI, “Corrective Action,”

• IP 95001, “Supplemental Inspection Response to Action Matrix Column 2 Inputs,”

• IP 95002, “Supplemental Inspection for One Degraded Cornerstone or Any Three White

Inputs in a Strategic Performance Area,”

• IP 95003, “Supplemental Inspection for Repetitive Degraded Cornerstones, Multiple

Degraded Cornerstones, Multiple Yellow Inputs or One Red Input,”

• IP 95003.01, “Emergency Preparedness,”

• IP 95003.02, “Guidance for Conducting an Independent NRC Safety Culture Assessment,”

• IP 40001, “Resolution of Employee Concerns,”

• IP 40100, “Independent Safety Culture Assessment Follow-up,”

• IP 93100, “Safety-Conscious Work Environment Issue of Concern Follow-up,”

• IMC 2515, Appendix D, “Plant Status,”

• NRC Safety Culture Webpage (http://www.nrc.gov/about-nrc/regulatory/enforcement/safety-culture.html), and

• NUREG-2165, “Safety Culture Common Language.”

Access to the aforementioned documents (e.g. NRC regulations, IMCs, IPs, NUREGs, etc.) is available at: http://www.nrc.gov/reading-rm/doc-collections/

C.2 Objective

The primary objective of this contract is the training of NRC staff members in the efficient and effective review and evaluation of root cause analyses/investigations that were conducted by organizations other than the NRC (e.g., commercial nuclear power plant licensees licensed and regulated by the NRC or their contractors. subcontractors, etc.) as well as the thorough documentation of such reviews and evaluations. The training shall be conducted using state-of-the-art, proven training methods to evaluate the many types of root cause analyses/investigations performed by commercial nuclear power plants licensed and regulated by the NRC.

The root cause analyses/investigations utilized in this training shall involve incidents or issues associated with commercial nuclear power plants, licensed and regulated by the NRC; the root cause analyses/investigations shall include not only technical problems but also human performance and safety conscious work environment (SCWE) issues. The following objectives should be used as guide:

Terminal Objectives:

The lectures and exercises must prepare the student who has completed root cause training to demonstrate the skills necessary to perform the following:

a. Determine if the problem was evaluated by the licensee using an appropriate systematic method(s) to identify root cause(s) and contributing cause(s).

b. Determine if the root cause evaluation was conducted by the licensee to a level of detail commensurate with the significance of the problem.

c. Determine if the root cause evaluation included a consideration of prior occurrences of the problem and knowledge of prior operating experience.

d. Determine if the root cause evaluation addresses the extent of condition and the extent of cause of the problem.

e. Determine if safety culture components caused or significantly contributed to the problem.

f. Determine if the corrective action(s) specified for each root/contributing cause is appropriate or that there is an evaluation that no actions are necessary.

g. Determine if the corrective actions have been appropriately prioritized with consideration of the risk significance and regulatory compliance.

http://www.nrc.gov/about-nrc/regulatory/enforcement/safety-culture.html http://www.nrc.gov/reading-rm/doc-collections/

h. Determine if the schedule established for implementing and completing the corrective actions appropriately reflects the item’s risk significance and regulatory compliance.

i. Determine if the quantitative or qualitative measures of success have been developed for determining the effectiveness of the corrective actions to prevent recurrence.

Enabling Objectives: PROBLEM IDENTIFICATION

a. Assess when and by whom the problem was identified to determine if the licensee could have identified the problem at a precursor level.

b. Assess if the licensee evaluated whether or not there were prior opportunities for correction.

Enabling Objectives: ROOT CAUSE, EXTENT OF CONDITION AND EXTENT OF CAUSE

EVALUATION

a. Understand the strengths and weaknesses of different root cause methodologies in sufficient detail to assess the adequacy of the methods selected by the licensee.

b. Understand when it is appropriate to use multi-disciplinary teams and/or different and complimentary methods to determine root cause. For example, correctly identify the methods appropriate for hardware versus human performance.

c. Understand how to ensure if the root cause evaluation has been conducted to an appropriate depth and has fully identified the root, contributory, programmatic causes associated with a problem and that any relationships that may exist among the different causes are identified.

d. Understand how to ensure that other root and contributing causes were not ruled out inappropriately due to assumptions made as a part of the analysis.

e. Understand how to ensure that the evaluation considered indications of higher level problems with a process or system.

f. Understand the characteristics of corrective actions to ensure they are targeted to prevent the same or similar problems from recurring.

g. Understand how to conduct an extent of condition as well as an extent of cause. Additionally, understand how a review for extent of condition would differ from a review for the extent of cause, and when each is appropriate.

Enabling Objective: CORRECTIVE ACTIONS - Understand how to discriminate between measures of success and effectiveness and measures of completeness.

C.3 Scope of Work/Tasks

SPECIFIC TASKS

The contractor shall furnish qualified personnel and services to update/revise and present the training identified below. The contractor shall update/revise and maintain training materials and presentations current for each offering of the course.

The following paragraphs describe the tasks to be accomplished under this contract.

This contract does not authorize the contractor to perform consulting duties with the NRC related to root cause analyses/investigations or the review and evaluation of root cause analyses/investigations. This contract is limited to training and the updating/revision of training materials related to the topics covered within the scope of this contract.

TASK 1 – Update/Revise the Root Cause Report Evaluation Training (G-204)

Root Cause Report Evaluation Training (G-204) shall be three (3) days in duration, and shall be presented as a combination of lectures and workshops. The contractor may assume that students taking this course will have completed a basic root cause analysis/investigation course as a prerequisite and will be familiar with basic root cause techniques. This training shall cover advanced root cause topical areas with a focus on evaluating root cause analyses/investigations that were conducted by organizations other than the NRC (e.g., commercial nuclear power plant licensees licensed and regulated by the NRC or their contractors. subcontractors, etc.) rather than performing root cause analyses/investigations. Among the topical areas that shall be covered as part of this training are extent of condition and extent of cause reviews, root cause depth, and common organizational and management issues. The students shall be provided with examples as appropriate to emphasize the importance of the root cause evaluation process and demonstrate how it has been effectively employed in relevant situations.

The contractor shall accomplish the training using one or more of the following methods: direct instruction, distant instruction, online instruction, hands-on activities, problem solving, group discussions or any other method(s) deemed appropriate by the contractor and approved by the NRC

COR.

The desired outcome of this training is for the students to acquire sufficient and applicable understanding of the use of analytical techniques as necessary to ensure that the root cause(s) of issues have been adequately identified and that appropriate and effective corrective actions have been taken to prevent recurrence and protect the health and safety of occupationally and non-occupationally exposed workers, members of the public and the environment.

Successful accomplishment of the desired training outcome shall be determined by evaluating:

• student performance during classroom exercises,

• the course evaluations performed by the students, and

• course observations by the NRC COR or designee.

As part of this training, case studies (e.g., sample root cause reports or previously performed root cause reports) shall be provided to the students to re-enforce the concepts covered in class. The students will be expected to work in teams to evaluate the adequacy of the root cause reports provided with each student providing input to the evaluation of the root cause reports. Methods of documenting the adequacy of the root cause reports will be taught by the instructor, including the review of applicable portions of the NRC supplemental inspection procedures/reports (e.g., 95001, 95002 and 95003). Final course topics and their layout shall be approved by the NRC COR.

Upon completion of this training, the students shall possess the necessary knowledge, skills and abilities to be able to evaluate the adequacy of a root cause analyses/investigations that were conducted by organizations other than the NRC (e.g., commercial nuclear power plant licensees licensed and regulated by the NRC or their contractors. subcontractors, etc.) and possess the ability to document such a review as specified in the governing inspection procedure.

Materials to be revised/developed and provided by contractor in support of training:

Student materials including learning objectives, textual materials, presentations and visual aids. Any textual material, excluding Microsoft PowerPoint presentations, shall be formatted as described in HRTD Operating Procedure 0408 “Training Material Style Guide” (copy to be provided).

Instructor’s manual including detailed lesson plans for presenting the course.

At least one major case study and several minor case studies (root cause reports either real or constructed) which contain weaknesses that students will be expected to identify. If constructed, the reports will be based on actual events or hypothetical events of a realistic nature. The reports shall address events related to commercial nuclear power plants licensed and regulated by the NRC.

Selection of applicable portions of actual NRC supplemental inspection reports which document the review and conclusions of licensee root cause reports using NRC supplemental inspection procedures.

Attendance at the Post-Award Meeting discussed in Task 1, Subtask Task 1 shall be considered to be a part of course development.

At the conclusion of this training, students shall be able to perform functions such as those specified in NRC IPs 71152, 95001, 95002 and 95003, including documenting the results of these inspections as specified by the governing IP.

Subtask 1 - Participate in a Post-Award Meeting

Within thirty (30) days of contract award, the contractor shall participate in a one-day meeting with the NRC COR and designated NRC management and/or technical representatives (8 hours max). The meeting may take place at the NRC Technical Training Center (TTC) located in Chattanooga, TN or other location designated by the NRC COR (e.g., the NRC Professional Development Center located in Rockville, MD) or via alternative methods, i.e. teleconference, video conference (if capable), etc. The purpose of the meeting is to discuss the course content, course outline, lesson objectives, material preparation and revisions. The date, location and method for this meeting shall be mutually agreed upon by the contractor and the NRC COR consistent with the Contract Delivery Schedule specified in section C.5. This meeting may be canceled or rescheduled based upon mutual agreement of the NRC COR and the contractor.

Any costs associated with this meeting shall be for no more than two contractor staff and will be included in TASK 1 costs – Update/Revise the Root Cause Report Evaluation Course (G-204). Travel, lodging and per-diem associated with this task will be reimbursed consistent with federal travel regulation expense limits.

Subtask 2 – Update/Revise Course, Student Manual and Develop Instructor Manual outlines

The contractor shall update/revise the existing course outline and student manual outline, as well as develop an instructor manual outline. The revised outlines shall be submitted to the NRC COR for approval within thirty (30) days of the Post-Award Meeting or the written cancellation of the meeting.

The Contractor shall correct any deficiencies identified in the initial submission and resubmit the material within fifteen (15) days after receipt of the NRC COR comments.

Subtask 3 - Update/Revise Learning objectives, Student Manual and Develop Instructor Manual

The contractor shall update/revise the existing course learning objectives, student manual and develop an instructor manual for the course. The revised learning objectives and manuals shall be submitted the NRC COR for review and approval within forty-five (45) days of the NRC COR approving subtask 2 materials. The Contractor shall correct any deficiencies identified in the initial submission and resubmit the material within fifteen (15) days after receipt of the NRC COR comments.

Subtask 4 - Finalize Course Outline, Learning Objectives, Instructor Manual and Student Manual

Within sixty (60) days after acceptance of the draft materials by the NRC COR, the contractor shall submit a copy of final course materials, including:

1. one (1) hard copy of the Course Outline;

2. one (1) hard copy of the Learning Objectives;

3. one (1) hard copy of the Student Manual;

4. one (1) hard copy of the Instructor Manual;

5. one (1) hard copy of any visual aids, which must be in color (slides, view-graphs, pictures, videos or other), and

6. one (1) electronic copy of items 1, 2, 3 and 4 in the required formats.

Subtask 5 – Course Presentation Report and Copy of Course Materials used for the course offering

Within thirty (30) days of the completion of each course offering, the contractor shall submit a Course Presentation Report to the NRC COR. The NRC COR must acknowledge receipt of the Course Presentation Report and any outstanding questions must be satisfactorily answered before the contractor’s invoice is submitted to NRC for reimbursement for course presentation. All reports shall be submitted in Adobe PDF format unless otherwise approved by the NRC COR, and must contain:

A cover letter report discussing course accomplishments, problems, corrective actions and recommendations for improvement. The recommendations shall consider any written or verbal student feedback or evaluations collected by the contractor.

A summary of the general strengths and weaknesses of the students’ contribution to the exercise report and presentation. The contractor shall review the written reports submitted by the student teams to determine the level of understanding of the concepts taught and how they were applied.

Scanned copies of Student Information Sheets, provided by the NRC COR after contract award, in an Adobe PDF format as well as a scanned copy of the signed student roster, also provided by the NRC (e.g., NRC COR or course contact at the presentation location).

An electronic copy of the materials provided to the students or used to support the course (e.g., student manual, instructors manual, handouts and visuals). CD/DVD is preferred and must be in the original format (e.g., original format such as Microsoft Word 2013 or newer. Adobe PDF format is not acceptable).

If directed by the NRC COR, the course presentation report shall also include student teams’ final reports, as discussed in Task 2, Presentation of Root Cause Report Evaluation Training (G-204).

Subtask 6 - Final Contract Report

The contractor shall submit a final report by the end date of the contract or within thirty (30) days of the final course presentation, whichever is later. The electronic report shall be in Adobe PDF format and shall be sent to the NRC COR and to the Contracting Officer (CO). At a minimum, the final report shall include:

A technical report of the work completed;

Any problems or delays encountered and their solutions; and

Recommendations for improvements.

The contractor shall also return to the NRC COR all government furnished materials and shall transfer to the NRC COR all materials updated/revised and/or developed by the contractor at the expense of the government. Training materials shall be provided electronic copies (original format such as Microsoft Word/PowerPoint 2013 or newer, not Adobe PDF).

TASK 2 - Presentation of Root Cause Report Evaluation Training (G-204)

Root Cause Report Evaluation Training (G-204) shall be three days in duration, and shall be presented in a combination of lectures and workshops. The students shall be expected to work in teams to investigate each case study, applying the methods and techniques discussed during the lecture portions of the course and produce a final written report that shall be evaluated by the instructor with feedback provided to each team. Each student on each team is expected to contribute to the team’s final report and present a portion of the final briefing to the entire class.

The Root Cause Report Evaluation Training (G-204) shall be attended by NRC inspectors having US commercial nuclear power plant-related inspection responsibilities as set forth in the NRC’s ROP. The students should be divided as much as possible into teams that balance their knowledge, skills and abilities (i.e., evenly spread the staff amongst the teams).

Course objectives shall be accomplished through a combination of lectures, discussions, videos, pictures, demonstrations. The course shall be approximately twenty-four (24) hours in duration (three days with eight (8) hours of instruction per day, excluding breaks and lunch).

GENERAL INFORMATION

The students who participate in this training will be employees of the US Nuclear Regulatory Commission (US NRC) or other Federal agencies; on occasion, as authorized by the NRC COR, representatives of international regulatory agencies or others may be permitted to attend.

Class size will be limited to 16 students for each course offering.

The contractor shall travel to the training location specified by the NRC COR. Training may be conducted anywhere in the United States, but will generally be offered at one of the following NRC locations: Atlanta, GA; Arlington, TX; King of Prussia, PA; Lisle, IL; Chattanooga, TN; and Rockville, MD. The unit price of each course will remain fixed irrespective of the location. Travel costs for each location will be reimbursed per the Federal Travel Regulations billable against a separate reimbursable contract line item.

c. Additional course information/requirements, include:

Students shall be split into teams to reinforce the lectured concepts through evaluation of the course’s case studies. Since students will register for the course independently, the composition of each course will vary from course-to-course. The contractor shall attempt to evenly distribute the course attendees such that each team shall possess an approximately equal level of knowledge and experience.

Classes shall typically start no earlier than 8:00 AM and end no later than 5:00 PM with reasonable breaks (e.g., 10 minutes) about every hour and one hour for lunch (i.e., eight (8) hours of instruction as specified above). Unless specifically requested by the NRC COR, the course shall be held from Tuesday through Thursday.

The NRC shall be responsible for preparing course announcements, registering students and providing the contractor with an attendance roster approximately a week before each course offering.

The NRC shall provide facilities for conducting the course and basic support such as computers and projectors, flip charts, paper, pens and other miscellaneous supplies. Any unique requirements may have to be provided by the contractor if they are not available from the NRC.

The contractor shall provide all necessary instructional materials including student manuals, instructor manuals, case studies, handouts, audio-visual media and applicable copies of NRC documents, which are available for download from the NRC’s public website or will be provided by the NRC COR for the delivery of each course offering. An electronic copy of all of these materials shall be provided to the NRC COR with the Course Presentation Report, as discussed in Task 1, Subtask 5. The contractor shall be responsible for copying and shipping course materials to the course location, as well as the expense for such.

The contractor shall arrive in sufficient time prior to the start of each class to check/setup the training room, lay out course materials, prepare equipment, etc. as necessary.

On the first day of each class, the contractor shall ensure required student information forms, course roster and other administrative actions are completed and collected.

The course instructor shall be expected to:

Maintain control of the learning time so that the presentation of information and the case studies remain organized and timely, key points and course objectives are met, and reasonable breaks are provided (e.g., 10 minutes every hour) within the overall course schedule.

Control distractions, such as questions that are of minimal interest to the class as a whole and that can be answered later and/or individually.

Observe the effect of the instruction on the class and reasonably attempt to clarify, provide examples, or in some way, direct the course to help correct problems and improve the participant’s opportunity to learn.

Improve course materials and correct errors or other problems that may occur during a course.

The contractor shall notify the NRC COR immediately if a student fails to attend the course or fails to return or misses any portion of the course for any reason; furthermore, this shall be noted in the course presentation report. Additionally, it should be noted in the course presentation report if a student misses any portion of the course, but received remedial instruction sufficient to allow the NRC COR to give the student course completion credit.

At the conclusion of each course, the contractor shall work with the NRC course coordinator to restore the classroom to its previous condition for use by subsequent instructors. The contractor shall be responsible for transporting or shipping their own support materials after the course, as well as the expense for such.

The NRC reserves the right to supplement course presentations with NRC experts. These experts would be used to further amplify certain topics, and/or answer questions that may arise regarding NRC policy or procedures. Specific times for participation of these guest speakers shall be coordinated between the contractor and the NRC COR. If any portion of the course is taught by NRC or invited guest speakers, the NRC shall furnish the training materials (e.g., texts, presentation handouts, etc.) for those guest lectures.

The contractor shall not accept any direction or tasking from anyone other than this contract’s NRC COR or CO. If the contractor is contacted by anyone else regarding performance of work under this contract, the contractor shall immediately refer the individual to the NRC COR and notify the NRC COR and CO via e-mail, immediately.

The NRC COR may authorize the contractor to discuss issues relating to the performance of work under this contract with other individuals. However, the NRC COR shall not authorize any discussions concerning activities which are outside of the scope of this contract. No discussions between the contractor and any other individual permitted by the NRC COR shall involve the commitment or obligation of funds. The contractor shall only initiate work upon the written authorization of the NRC COR. Any work not identified in the contract must be reviewed and approved by a written modification signed by the CO. If anyone else attempts to authorize such activity, the contractor shall ignore the request and notify the NRC COR and CO via e-mail, immediately.

The contractor shall not solicit materials or pre-decisional information from course attendees. All requests for materials shall be submitted to the NRC COR via email.

SPECIFIC REQUIREMENTS

The contractor shall ensure that all of the training materials reflect current NRC policy, procedures, regulations and guidance at the time the training is conducted.

Training materials and presentations shall always reflect current, up-to-date, state-of-the-art causal techniques, evaluation techniques and information.

C.4 Reporting Requirements

See presentation/course report requirements and final contract report requirements discussed in section C.3 above.

C.5 List of Deliverables

All deliverables shall be submitted to the NRC COR for final approval. The contractor shall provide all course materials in an electronic format (CD, DVD or email attachment) using MS Office software compatible with that used by the NRC COR (e.g., 2013 or newer). A copy of any videos to be used will also be provided to the NRC COR in electronic format. The contractor may propose alternate formats but the decision of the NRC COR conveyed to the contractor via e-mail is final.

C.6 Required Materials, Facilities, Hardware/Software

The contractor shall provide qualified instructors (key personnel) who are well versed in all facets of the material covered by this course, who are capable of answering in-depth questions on each topic and who shall provide the required training in accordance with the contract.

ITEM DESCRIPTION QUANTITY SCHEDULE

1 Post-Award Meeting (Task 1, subtask 1)

N/A Within thirty (30) days of contract award

2 Update/Revise course and Student Manual outline and develop an Instructor Manual outline (Task 1, subtask 2)

One (1) hard copy and one electronic copy

Within thirty (30) days after Post-Award meeting or written cancellation of the meeting.

3 Update/Revise Learning Objectives and Student Manual and develop an Instructor Manual (Task 1, subtask 3)

One (1) hard copy and one electronic copy

Within forty-five (45) days of the NRC COR approving subtask 2 materials

4 Finalize Course Outline, Learning Objectives, Instructor Manual and Student Manual (Task 1, subtask 4)

One (1) hard copy and one electronic copy

Within sixty (60) days of receipt of item 3 acceptance comments from the NRC COR (e- mail acceptable)

5 Course Presentation Report and Copy of Course Materials used for the course offering (Task 1, subtask 5)

One (1) Electronic Copy

Within thirty (30) days of the completion of each course offering

Final Contract Report (Task 1, subtask 6)

One (1) Electronic Copy

By the termination date of the contract or within thirty (30) days following the last course presentation, whichever is later

The contractor shall provide all necessary instructional materials for the delivery of each course offering, including:

a. student manuals, which shall begin with learning objectives for each section instructor manuals, case studies, handouts, audio-visual media and applicable copies of NRC documents (relevant to the subject matter), which are available for download from the NRC’s public website or will be provided by the NRC COR for the delivery of each course offering.

b. a copy of relevant color view-graphs used during the course presentation and not already provided in the student manual; applicable case studies; and all handouts (i.e., material not included in the student manual).

c. The contractor shall also furnish any and all training aids necessary to further attendee understanding of the case studies utilized in the course.

The use of handouts shall be kept to a minimum and shall represent material that could not be incorporated in the student manual prior to the start of the course. The student manual shall be formatted in accordance with the NRC TTC Style Guide.

Copies of all these materials shall be provided to the NRC COR in both electronic format and hard copy.

An electronic copy of all materials used to present a course offering shall be provided to the NRC COR with the Course Presentation Report as discussed in Section C.5. The software used by the contractor shall be compatible with the software used by the NRC COR at the time the materials are provided.

(e.g., Microsoft PowerPoint 2013 or newer, Microsoft Excel 2013 or newer, etc.).

The NRC shall have unlimited rights to and ownership of all deliverables revised, updated, developed and/or utilized under this contract, including reports, recommendations, briefings, work plans, presentation slides, manuals, case studies, visual aids and all other deliverables. All documents and materials, to include the source codes of any software, produced under this contract are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These deliverables may not be used or sold by the contractor without prior written authorization from the CO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose and may be distributed to anyone without restriction. This right does not abrogate any other Government rights.

In the interest of furthering the NRC's capture, preservation and management of critical institutional knowledge, during any course offering, the NRC retains the right to:

a) record the contract/subcontracted instructor(s)’ image, photograph, picture, likeness, and voice by any technology or means.

b) copy, use, perform, display and distribute such recordings of contract/subcontracted instructor(s) for any legitimate purpose, including but not limited to distribution by means of streaming or other technologies via the Internet, or distribution of audio or video files.

c) combine such recordings of contract/subcontracted instructor(s) with other images, recordings, or printed matter in the production of any media, whether audio or visual.

d) record, reproduce, amplify and simulate contract/subcontracted instructor(s)’ image and all sound effects produced.

No compensation beyond the amount specified in the Price/Cost Schedule (Present G-204 training course) shall be provided if a course offering is recorded, nor will royalties be paid for any use of the recording. If requested under the Freedom of Information Act, the agency may be required to release such recordings to the public.

C.7 Release of Publications

Any documents generated by the contractor under this contract shall not be released for publication or dissemination without CO and NRC COR prior written approval.

C.8 Place of Performance

At least one (1) G-204, Root Cause Report Evaluation Course will be requested during the Base Period of the contract. Depending on the needs of the NRC, a maximum of three (3) G-204 courses may be ordered during the base period, with a maximum of twelve (12) G-204 courses during the option period of the contract, if exercised. Exact course dates and locations shall be arranged between the NRC COR and the contractor and confirmed by written delivery order from the NRC COR to the contractor (email is permissible). An example delivery order is provided in Attachment 3 – Sample Delivery Order.

The NRC may reschedule or cancel any session without any obligation to the government should the NRC determine no later than fourteen (14) days prior to the course start date.

C.9 Hours of Operation

Please see Section C.3, TASK 2.

C.10 Key Personnel and Qualification Requirements

The proposed contractor personnel must collectively have experience in the development and presentation of training materials associated with the services stated herein. Experience providing training and investigating/analyzing the root cause of issues at commercial nuclear power plants licensed and regulated by the NRC is required, as is knowledge and experience of the evaluation of root cause analyses/investigations that were conducted by another organization as is done by the NRC when evaluating root cause analyses/investigations performed by commercial nuclear power plant, their contractors or subcontractors at plants licensed and regulated by the NRC.

Knowledge and experience of the NRC’s regulatory process for investigating problems (e.g., issues, events, etc.) as gained through conducting root cause analyses/investigations and evaluating root cause analyses/investigations performed by another organization at commercial nuclear power plants licensed and regulated by the NRC is required. The contractor shall provide qualified instructors who are well versed in all topics to be covered, who are capable of answering in-depth questions on each topic and who shall provide the required training in accordance with the contract.

KEY PERSONNEL

There are two (2) categories of key personnel for this requirement: Course Instructors and Course Developers. The contractor shall propose at least two instructors (one primary and one back-up) to present the course – each of which shall be designated as Key Personnel. The contractor shall propose one or more developers. Proposed personnel may serve in one or both roles, provided that they meet the qualification requirements stated for each. Additionally, all personnel who prepare/revise/develop any course materials and/or perform course instruction as described above must be clearly identified and résumés of education, training and experience provided for each. Résumés shall be specific in nature, shall clearly demonstrate qualifications that meet or exceed the requirements specified above and résumés must be no more than three pages in length. General résumés will be deemed inappropriate and the accompanying proposal shall be deemed deficient.

DEVELOPER/INSTRUCTOR QUALIFICATION REQUIREMENTS

Course Instructor Qualifications Must possess at least ten (10) years of recent, broad experience conducting root cause analyses/investigations at commercial nuclear power plants licensed and regulated by the NRC. All other root cause analysis/investigation experience (e.g., US Navy, US DOE, US FAA, US NTSB, etc.)

shall not satisfy this requirement.

Must possess at least ten (10) years of documented, broad-based experience evaluating root cause analyses/investigations that were conducted by another organization as is done by the NRC when evaluating root cause analyses/investigations performed by commercial nuclear power plant, their contractors or subcontractors at plants licensed and regulated by the NRC.

Must possess at least ten (10) years of recent classroom, instructional experience teaching the evaluation of US commercial nuclear power plant root cause reports to commercial, nuclear power plant audiences. This requirement may be satisfied through teaching NRC personnel or NRC-licensed commercial nuclear power plants’ personnel. This experience must include experience utilizing and integrating case studies in a classroom teaching environment. This experience must have been accrued while teaching NRC personnel or while teaching personnel performing activities regulated by the NRC at commercial nuclear power plants.

The ten (10) years of root cause investigation experience, the ten (10) years of root cause evaluation experience and the ten (10) years of training experience may be concurrent. Any experience gained prior to the NRC’s adoption of the ROP shall not be used to satisfy this requirement.

Course Developer Qualifications Must possess at least ten (10) years of recent, broad experience conducting root cause analyses/investigations at commercial nuclear power plants licensed and regulated by the NRC. All other root cause analysis/investigation experience (e.g., US Navy, US DOE, US FAA, US NTSB, etc.)

shall not satisfy this requirement.

Must possess at least ten (10) years of documented, broad-based experience evaluating root cause analyses/investigations that were conducted by another organization as is done by the NRC when evaluating root cause analyses/investigations performed by commercial nuclear power plant, their contractors or subcontractors at plants licensed and regulated by the NRC.

Must possess at least ten (10) years of recent experience developing root cause evaluation classroom training, including the use of tools and techniques described herein and to meet the objectives discussed herein. All of this experience must have been accrued while teaching NRC personnel or NRC-licensed commercial nuclear power plants’ personnel. This experience must include at least ten

(10) years of experience developing and integrating case studies, as defined in the SOW, into the classroom teaching environment.

The ten (10) years of root cause investigation experience, the ten (10) years of root cause evaluation experience and the ten (10) years of training experience may be concurrent. Any experience gained prior to the NRC’s adoption of the ROP shall not be used to satisfy this requirement.

Additionally, all Course Instructors and Course Developers must possess documented knowledge and experience with the following documents:

• 10 CFR 50, Appendix B (Quality Assurance Criteria for Nuclear Power Plants and Fuel

Reprocessing Plants), Criterion XVI, “Corrective Action,”

• IMC 0305, “Operating Reactor Assessment Program,”

• IMC 0308, “Reactor Oversight Process Basis Document, “

• IMC 0309, “Reactive Inspection Decision Basis for Reactors,”

• IMC 0310, “Aspects Within Cross Cutting Areas,”

• IMC 0320, “Operating Reactor Security Assessment Program,”

• IMC 2515, “Appendix B, “Supplemental Inspection Program,”

• IMC 2515, “Appendix D, “Plant Status,”

• IP 40100, “Independent Safety Culture Assessment Follow-up,”

• IP 71152, “Problem Identification and Resolution,”

• IP 71153, “Event Follow-up,”

• IP 93800, “Augmented Inspection Team,”

• IP 93812, “Special Inspection,”

• IP 95001, “Supplemental Inspection Response to Action Matrix Column 2 Inputs,”

• IP 95002, “Supplemental Inspection for One Degraded Cornerstone or Any Three White Inputs in a Strategic Performance Area,”

• IP 95003,…