Atachment I- Statement of Work.pdf

STATEMENT OF WORK

ARMORY ALARM SYSTEM MONITORING

USCG STATION WACHAPREAGUE

1. GENERAL REQUIREMENTS

The work consists of providing all labor, communications, equipment, and services required to perform continuous 24 hours a day 7 days a week security alarm monitoring for the Armory alarm system at Coast Guard Station Wachapreague,

2. COMMENCEMENT, PROSECUTION, AND COMPLETION

OF WORK

Upon acceptance, the contractor shall commence monitoring services as soon as possible. The services shall proceed continuously in accordance with the contract terms and option years. Daily operations and system signals must be maintained without interruption.

3. SCOPE OF WORK

The Contractor shall provide professional off-site monitoring services for the Station Armory's intrusion detection system (IDS) as follows:

Continuous Electronic Monitoring: Provide uninterrupted 24 hours a day 7 days a week electronic monitoring of the above alarm system.

Signal Transmission: Maintain secure GMS (cellular/IP) transmission channels between the station's alarm panel and the contractor's UL-listed Central

Monitoring Station to ensure signal delivery even in the event of local telephone line disruption.

Emergency Dispatch & Notification Protocols: In the event of an alarm activation, system fault, trouble signal, low battery, power failure, or tamper alert, the contractor must immediately contact the Coast Guard Station Wachapreague’s designated point of contact (POC) and, if required by the station’s standing operating procedures, coordinate dispatch with the Accomack Police.

Activity Reporting: Provide monthly signal activity, arm/disarm logs, and system health reports to the designated Quality Assurance Evaluator (QAE) upon request.

Annual System Testing: Support the Coast Guard in performing periodic testing of system communication signals to verify connection integrity.

4. SITE VISIT

All bidders are strongly encouraged to visit the site to field-verify the existing system configuration and signal strength before submitting bids. For area and service formalization, appointment can be arranged through the Officer in Charge.

5. DESIGNATED CONTRACTING OFFICER’S QA EVALUATOR

(QAE) REPRESENTATIVE

Officer in Charge: BMC Bryant Gooch 336-504-9561 Bryant.j.gooch@uscg.mil.

Inquiries concerning any phase of this specification before or after award shall be made directly to the QAE or the designated Contracting Officer.

6. CONDITIONS AFFECTING THE WORK

The Contractor should take such steps as may be reasonably necessary to ascertain the nature and location of the work, and the general and local conditions which can affect the cost of performing the work. Failure to do so will not relieve bidders from responsibility for estimating properly the difficulty or cost of successfully performing the work. The government assumes no responsibility for any understanding or misrepresentations concerning conditions made by any of its officers or agents prior to the execution of this contract, unless included in the request for quotes, specifications, or related documents.

7. AFTER AWARD OF THE CONTRACT

The contractor must immediately notify the QAE representative of their system readiness and coordinate the transition of monitoring services prior to starting. All work shall be done in accordance with this specification.

8. ORAL MODIFICATION

No oral statement of any person other than the Contracting Officer shall in any manner or degree modify or otherwise affect the terms of this contract.

9. WORKMANSHIP

All monitoring, signaling, and system support services shall be accomplished in accordance with the best standard industry practices, and by technicians thoroughly experienced in security systems and central station monitoring. The work shall be satisfactory to the Contracting Officer and the QAE.

10. PERMITS & COMPLIANCE

The contractor shall, without additional expense to the government, obtain all licenses, certifications, and permits required for the prosecution of the monitoring work. The contractor shall comply with all applicable federal, state, and local laws and UL certification standards for security monitoring.

11. CLEAN UP

In the event that on-site maintenance or technician service is required, all trash and debris generated during the service call shall be removed from the site daily. The job site shall be left in a clean and neat condition.

12. WORK OUTSIDE REGULAR HOURS

Routine on-site system testing, maintenance, or programming modifications shall be performed during regular Coast Guard working hours (0700 to 1600, Monday through Friday, excluding federal holidays). If the contractor desires to perform on-site work outside regular hours, they must submit a written request to the QAE at least forty-eight (48) hours in advance for approval.

13. UPON COMPLETION OF WORK

Upon initial system connection and any subsequent service or maintenance visits, the contractor shall contact the QAE to verify that the monitoring signals are being received properly at the central station and to arrange for inspection and formal acceptance of the service.

14. IDENTIFICATION OF CONTRACTOR PERSONNEL AND

VEHICLES

All contractor employees entering the base must have a valid REAL ID, be US citizens, be able to speak, read, and write English, and be able to pass a Government security background screening.

The contractor shall provide a detailed list of all employees requiring access to the QAE five (5) days prior to commencing any on-site work. The employee list shall contain the employee’s full name, date and place of birth, current address, and driver's license number/state.

Vehicles operated on government property must be registered, insured, and maintained in a good state of repair.

15. SAFETY REQUIREMENTS

Compliance: All contractor personnel performing on-site services shall abide by all federal safety regulations as published by the Occupational Safety and Health Administration (OSHA), 29 CFR 1910 and 29 CFR 1926.

Fire Marshal Notification: Written notification must be provided to the Base Fire Marshal/Safety Officer of any activity that affects or temporarily disables any part of the station's alarm, fire, or emergency systems.

Stop Work Authority: Any employee working on the station has the right to a safe and healthy workplace. The QAE, Safety Officer, and contractor personnel have the authority to halt unsafe work practices immediately.

16. ENVIRONMENTAL PROTECTION REQUIREMENTS

The contractor shall comply with all applicable federal, state, and local environmental protection laws. Any electronic waste or batteries replaced during system maintenance must be disposed of off-site by the contractor in accordance with all environmental regulations.

17. OPTION YEAR PERIODS

The contract is structured with a Base Year matching the provided quote, with options to extend monitoring services annually up to four (4) additional years: