3__Sector7_Statement_of_Work_2.pdf
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- Attached to
- IMT MT HYDROMET MODERNIZATION SOFTWARE
- Solicitation number
- 140R6026Q0127
About this file
This is a Statement of Work for IMT Hydromet Modernization Software Support. The contractor shall provide 99 hours of on-demand technical support during a one-year base period (December 3, 2026, through December 2, 2027) and an additional 99 hours during one option year (December 3, 2027, through December 2, 2028). Support services focus on the OpenVMS toolset (vxrt), the Fortran migration tool (FPT), and integration efforts with designated OpenVMS applications that are mission-critical to the government's operations.
The contractor's responsibilities include investigating potential bugs or software issues, assisting with real-time software debugging, updating and modifying code as needed to resolve identified issues, and connecting government-issued equipment to the VPN at least once every 30 days to maintain account status and receive automatic updates. Technical support will be available Monday through Friday during normal business hours, with an initial response required within four hours of receiving a support request. All support requests will be initiated by the Systems Administrator. Work will be performed at the contractor's facility. The government has provided two government-issued laptops under a previous contract. Contractor personnel must have completed background investigations and hold active PIV credentials valid through February 2031. The primary government contact is Daren Critelli at daren_Critelli@ios.doi.gov, located in Billings, Montana.
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Text version
Description of Requirements Statement of Work
IMT Hydromet Modernization Software Support
1.0 Background
The contractor shall provide 99 hours of on-demand technical support over one base year and an additional 99 on-demand hours in one option year.
2.0 Scope
These support hours will be allocated for contractor services related to the OpenVMS toolset (vxrt), the Fortran migration tool (FPT), and integration efforts with designated OpenVMS applications.
3.0 Objectives
The applications supported under this modernization effort are mission-critical. Timely access to contractor expertise may be required to resolve issues affecting system performance and reliability.
4.0 Tasks
• Investigate potential bugs or software issues.
• Assist with real-time software debugging.
• Update and modify code as needed to resolve identified issues.
• Connect government-issued equipment to the VPN at least once every 30 days to ensure account information remains active and to receive required automatic updates.
5.0 Delivery
Support services will be provided on an annual basis. Technical support will be available Monday through Friday during normal business hours. The contactor shall provide an initial response within four hours of receiving a support request. All support requests will be initiated by the Systems Administrator.
Contact Information:
Daren Critelli daren_Critelli@ios.doi.gov 2021 4th Avenue North Billings, MT 59101
6.0 Government-Furnished Property
The government has provided two government-issued laptops under a previous modernization contract.
7.0 Security
Contractor personnel have completed background investigations and hold active PIV credentials valid through February 2031.
8.0 Place of Performance
All work will be performed at the contractor’s facility.
9.0 Period of Performance
The period of performance is one base year, from December 3, 2026, through December 2, 2027, and one option year, from December 3, 2027, through December 2, 2028.
6/9/2026
File details come from the government source that posted it. Updated .