3-RFP 2025-129 - Online Parenting Tool - Court Vendor Resource List.pdf

RFP 2025-129 Page 1 of 9

SUPERIOR COURT OF CALIFORNIA,

COUNTY OF LOS ANGELES

REQUEST FOR PROPOSALS

(Non-IT Services)

RFP # 2025-129

FOR

ONLINE PARENTING TOOL

AS PART OF THE

COURT VENDOR RESOURCE LIST PROJECT

RFP 2025-129 Page 2 of 9

A. BACKGROUND / PURPOSE

The Superior Court of California, County of Los Angeles (Court) is requesting proposals from well-qualified Proposers to provide online parenting tool services. Interested and qualified Proposers who can demonstrate their ability to successfully provide the services described in this Request for Proposal (RFP) are invited to submit a proposal.

This is a fully electronic RFP process. All proposals must be submitted electronically on the Court’s Online Procurement Website at https://lacourt.bonfirehub.com/ (Bonfire) in accordance with the requirements set forth in this document. See the attached Court Online Procurement Procedures for further information.

B. DESCRIPTION OF GOODS AND/OR SERVICES NEEDED

The Court may routinely provide members of the public with Resource Lists of various outside (non-Court) vendors, agencies, groups, etc., that provide a wide range of services. Examples include co-parenting support services for Family Law and monitoring services for criminal matters.

To be placed on the Court’s Vendor Resource List, vendor requirements include:

1. Submit a proposal in response to an RFP for the applicable List;

2. Meet or exceed the Minimum Qualifications / Requirements set forth in the RFP for the applicable List;

3. The proposal must meet or score higher than the List Qualification Threshold Score as determined by the RFP Evaluation Team; and,

4. Execute a contract with the Court.

Successful vendors may be placed on the applicable List for up to five years; some Vendor Resource Lists may have shorter or different terms.

RFPs for additional vendors to be added onto Lists may be conducted on an annual basis.

C. RFP TIME-LINE

The Court has developed the following list of key events related to this RFP. The listed dates are not binding upon the Court and subject to change at the discretion of the Court. Changes to the listed dates will be posted on Bonfire or on the Court’s website.

https://lacourt.bonfirehub.com/

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EVENT DATE

RFP Issued See Bonfire for exact date

Pre-Bid Conference See Bonfire for exact date(s)

Deadline for Submission of Questions See Bonfire for exact date

Proposal Due Date (Late proposals will not be accepted by the Court)

See Bonfire for exact date

Proposal Evaluations (Estimated timeframe) November 10 - 18 , 2025

Notice of Intent to Award (Estimated timeframe) Mon., December 1, 2025

Start Date of Services TBD

D. RFP PACKET ATTACHMENTS

1. Statement of Work

Describes in detail the specific services for which proposals are being solicited. Once a contractor has been selected, the Statement of Work will become part of the final Agreement.

2. Cost Proposal

Proposer must submit a completed Price Schedule (Cost Proposal) where indicated on Bonfire.

3. Court Online Procurement Procedures

These rules and procedures govern this solicitation and should be read carefully by Proposer.

4. Terms and Conditions

Proposers are encouraged to review carefully the Model Agreement, which includes the Court’s Standard Business Terms and Conditions. Please note that the language may be subject to change. Proposers are not required to sign the Model Agreement at this time.

The contractor selected to provide services as a result of this RFP process will be required to sign the final version of the Model Agreement upon completion of the negotiation process.

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Any proposed exceptions/modifications to the Model Agreement must be submitted on a red-line version of the Model Agreement with comments to substantiate each proposed exception/modification.

5. Required Forms

All forms posted on Bonfire must be completed and submitted electronically on Bonfire.

The completed forms will become part of Proposer’s proposal.

E. MINIMUM REQUIREMENTS

Proposer must meet the minimum requirements listed below. Failure to comply with any one of the minimum requirements may be cause for disqualifying a proposal from further consideration.

The Court may, in its discretion, waive minor deviations or defects. Only those proposals that are deemed as meeting the minimum requirements may be considered for a full evaluation and a possible contract award.

1. Proposal Submission Deadline. The proposal must be submitted on Bonfire on or before the Proposal Due Date. The Court does not accept proposals submitted by email, except under limited circumstances as determined by the Court.

2. Experience and Capability. Proposer must have at least five (5) consecutive years documented experience in providing services similar to the ones being solicited, as described in this RFP. Such experience shall be documented by completing the Vendor Information Questionnaire on Bonfire.

3. Insurance.

The selected contractor must procure and maintain the insurance coverages as indicated below. The Court Standard Business Terms and Conditions 4.0 describes the Court’s specific insurance requirements.

☒ Standard Business Terms and Conditions 4.0, Section 20.2 Insurance Requirements

– Specific Coverages

☒ Workers Compensation/Employer’s Liability

☒ Commercial General Liability

☒ Commercial Automobile Liability

☒ $1 million per occurrence and $2 million annual aggregate

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4. Business License and Certifications. Upon request of the Court, Proposer must submit copies of any current business licenses, professional licenses, certificates or other credentials required by the nature of the contract work to be performed by Proposer.

5. Required Forms. Proposer must complete and submit all Required Forms posted on Bonfire as directed.

F. TECHNICAL PROPOSAL

In preparing its proposal, Proposer should do so in its own words and take care not to simply copy the language in the RFP. Specific information is requested from all Proposers to ensure that the proposals can be fairly compared in a standard manner. Only that information which is contained in the proposal will be evaluated. Incomplete or inaccurate information may result in disqualification of the proposal.

1. Executive Summary. Provide an Executive Summary of your proposal. The Executive Summary should be a high‐level, general overview of how Proposer intends to accomplish the requirements of this RFP. The Executive Summary should demonstrate the Proposer’s understanding of the requirements. The Executive Summary must also address how Proposer meets the minimum requirements.

2. Work Plan for Providing the Requested Services. Provide a detailed Work Plan, which must include a proposed method for completing the work set forth in the Statement of Work.

3. Staff Qualifications. For each key staff member provide a resume describing the individual’s background and experience, as well as the individual’s ability and experience in conducting the proposed activities.

4. Business License and Certification. Upon request of the Court, Proposer must submit copies of all business or professional licenses or certificates required by the nature of the services to be performed and held by Proposer (i.e. California State Board of Equalization Seller’s Permit and Business License).

5. Required Forms. Proposer shall complete and submit all Required Forms posted on Bonfire where indicated on Bonfire.

G. COST PROPOSAL

1. Proposer shall submit on Bonfire, where indicated, it’s pricing for the services described in the Statement of Work.

2. In calculating pricing to be offered, Proposers are cautioned to include all costs associated with providing the service.

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NOTE: It is unlawful for any person engaged in business within this state to sell or use any article or product as a “loss leader” as defined in Section 17030 of the Business and Professions Code.

H. EVALUATION OF PROPOSALS

1. The Court shall evaluate the proposals using the criteria set forth in the table below.

EVALUATION CRITERIA PERCENT

WEIGHTED

Experience on Similar Assignments 25%

Credentials of Proposer’s Personnel to be Assigned to the Project 10%

Quality of Work Plan Submitted 32%

Cost 30%

Disabled Veteran Business Enterprise 3%

I. ADDITIONAL PROVISIONS

1. Cooperative Agreement (“Piggybacking”). Following discussion and consideration by the Court and the successful bidder/proposer, the “piggybacking clause,” provided in the Model Agreement, may be included in the final form of the Agreement if mutually desired.

2. Disabled Veteran Business Enterprise (DVBE) Preference.

a. The Court has established rules and procedures for its DVBE program. Qualified Proposers wishing to claim the DVBE incentive should refer to the DVBE Rules and Procedures for further information. The Court’s DVBE Rules and Procedures can be located at the following website:

https://www.lacourt.ca.gov/pages/lp/procurement/cp/socioeconomic-programs

b. A Proposer will receive the DVBE incentive if, in the Court’s sole discretion, Proposer has met all applicable requirements. If Proposer receives the DVBE incentive, the final score of its proposal will be increased by an amount equal to 3% of the total possible available points.

3. Multiple Awards. The Court reserves the right, but is under no obligation, to award multiple contracts to more than one vendor under this RFP. If multiple awards are made, the Court will not be obligated to procure any minimum amount of Work under any such contracts executed under this RFP.

https://www.lacourt.ca.gov/pages/lp/procurement/cp/socioeconomic-programs https://www.lacourt.ca.gov/pages/lp/procurement/cp/socioeconomic-programs

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ATTACHMENT A – STATEMENT OF WORK (SOW)

Online Parenting Tool - Court Vendor Resource List Project

INTRODUCTION

Parents involved in high conflict situations with shared parenting require a Parenting Tool that will assist in communicating, particularly when parents are involved in domestic violence. Online Parenting Tools that assist in managing responsibilities such as time shared with children and medical expenses are of great benefit to the parties. Features required are for the purposes of allowing for peaceful contacts between parents, addressing custody and parental access to the children. Online Parenting Tool is intended to remove conflict and improve the lives of children affected by divorced/separated parents.

Online Parenting Tool services are to be used as the principal means of documenting all information related to the health, safety, welfare and education of the minor children. Some of the most helpful features will assist the litigants to interact electronically, and the information within may help the Court in the decision-making process.

FEATURES OF ONLINE PARENTING TOOL

Features that may be critical to facilitate a Court order for a third-party communications system (Online Parenting Tool) may include:

• The Message Board

Serves as an email communication message board that is tamper proof.

• Alerts

Provides text or email notification when activity occurs in the tool.

• Calendar - In Custody Court Orders

Provides parents involved with a visual breakdown of custodial time. It should have the ability to displays exchange times and a feature that easily identifies parenting schedules.

• Third party access

The ability for a court appointed professional, such as therapists, evaluators or attorneys appointed to represent children to access the shared feature without costs.

• Notification System

An email and text messaging system to alert the litigants of events listed on the Calendar, Message Board or other connected system.

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• Document Repository

Allows parents to post documents for the other party to see. Documents that may be readily available such as a child’s health records, immunization histories and school information.

• Journal

A virtual dairy that keeps records for the author with the ability to share. This feature should help facilitate maintaining a permanent record of important decisions and disputes.

• Expense Log

A mechanism for parents to track child related expenses, reimbursements and that allows exchange of payments.

• Monitor Communication

Monitors and gauges words and phrases against connotative feelings.

• Records

Parents should be able to obtain certified copies of communication records of regularly conducted business activity that is compiled.

ALTERNATE PROPOSALS

This SOW represents the Court’s general statements of the desired features of an Online Parenting Tool.

The Court may also be interested in receiving Alternate Proposals for service(s)/program(s) that perhaps do not match up line by line with the listed features, but that still achieve the results discussed in the INTRODUCTION section of this SOW. Whether to fully consider a particular Alternate Proposal is entirely within the discretion of the Court. A vendor submitting an Alternate Proposal remains subject to all other requirements of the RFP, i.e. Minimum Qualifications / Requirements, etc.

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ATTACHMENT B – COST PROPOSAL

1. Proposer must include its proposed Price Schedule for clients using the Resource List. (Costs for Proposer’s services will be paid by the client. The Court will not be paying for services provided to the client.)

Additionally, Proposer shall describe how its pricing might be adjusted as needed to meet financial needs of lower-income clients, particularly those clients who have received a Court Fee Waiver.

2. In calculating pricing to be offered to clients, Proposers are cautioned to include all costs associated with providing the service when submitting its proposed Price Schedule.