3-26-002 Commissary For JC Dentenion Center.pdf

Jackson County Missouri Request for Proposal No. 26-002

1.0 INTRODUCTION AND BACKGROUND

1.1 Jackson County, Missouri is seeking proposals from qualified Respondents for the furnishing of

Inmate Commissary and Kiosk Services for the Jackson County Sheriff’s Office, Dentition Center located 7000 E. 40 Hwy, Kansas City, MO. 64129

1.2 The Term of the Contract will be Thirty-Six Months, with up to Two Twelve Month Options to Extend.

1.3 The Contract Administrator will be Ms. Deloris Wells, Deputy Director of Administration for the Jackson County Sheriff’s Office, Dentition Center.

1.4 Jackson County Sheriff’s Office, Detention Center, is a large County Detention facility holding mainly pre-trial felony inmates. The current daily average population is 1,059.

1.5 Safety and security are the primary goals of the facility, and the Successful Respondent must be willing to assure the Detention Center that their staffing, services and operations are reliable, safe and secure and will be compliant with the JCSO-Detention Center’s policies and procedures.

1.6 It is Jackson County’s primary objective that the Successful Respondent operate in an efficient and effective manner while maintaining the security of the institution. One of the ways security is maintained is through the provision of reasonably priced consumer items controlled by the Department. Reasonable pricing diminishes problems related to underground inmate “black markets”, and violence among inmates. A “clean” supply source is expected from the Successful Respondent. The Department of Corrections never allows family and/or friends to bring in food or hygiene products because of the possibility of the items being altered, although writing, mailing and reading materials may be sent through the County’s mail system.

1.7 The Successful Respondent will pay a location commission of at least Twenty Percent (20%) of the prior months gross sales to the Jackson County, Missouri Sheriff’s Office, Detention Center for the privilege of operating this exclusive franchise providing services on County-owned property.

2.0 AWARD REQUIREMENTS

2.1 Certificate of Compliance: The Successful Respondent will be required to submit to the

Purchasing Department a Certificate of Insurance meeting or exceeding the provisions of Exhibit A included herein within ten business days after receiving Notification of Award. Certificate of Insurance must be received by the County prior to the commencement of any work under this Contract.

2.2 Performance and Materials Payment Bond required: The Successful Respondent shall be required to submit to the County’s Director of Finance and Purchasing an acceptable Performance and Material Payment Bond in the amount of Twenty Thousand Dollars ($20,000.00) within fourteen business days after Notification of Award. The bond must be in the form of a bond that is acceptable to the Director of Finance and Purchasing of Jackson County, Missouri, executed by a surety company authorized to do business in the State of Missouri and listed in the Federal Register.

2.3 W-9 Form: The Successful Respondent must provide a completed IRS W-9 Form for this proposal.

2.4 Licenses and Permits: The Successful Respondent shall provide a copy of current Business Licenses to the Purchasing Department to be kept in the Request for Proposal file as part of the permanent records.

2.5 All work performed on any resulting Contract/Agreement shall be performed in the Greater Kansas City, Missouri Metropolitan Area. If Respondent is not located in the Greater Kansas City, Missouri Metropolitan Area, Respondent must provide detailed information with their proposal detailing how work performed under any resulting Contract/Agreement would be performed. Jackson County, Missouri reserves the right to reject any documented performance plan that it finds unacceptable.

3.0 SCOPE OF SERVICES

3.1 Commissary

3.1.1 Merchandise:

3.1.1.1 There will be no existing inventory available for purchase from the incumbent contractor. The Successful Respondent will need to be prepared to provide required menu items to the County inmates on the first delivery following effective date of Contract/Agreement.

3.1.1.2 All male and female inmates who are not on restriction will have access to the following commissary items, including, but not limited to: hygiene products, writing materials, candies, food items and limited clothing items.

3.1.1.3 Commissary items cannot be added, deleted, or changed without prior written authorization from the County’s Contract Administrator.

3.1.1.4 Requests for price increases or changes must be submitted to the County’s Contract

Administrator with supporting invoices or documentation by the 20th of the month for review and approval prior to any changes. With approval, changes may then occur on the first day of the next month.

3.1.1.5 Correct and current pricing must be clearly shown on the scan sheets or the master menu utilized by inmates. Inmates will also be informed verbally and/or written means of communication pending price increases. All products offered for sale must be approved by the Contract Administrator.

3.1.1.6 The inmate will order commissary from the kiosks, and the Successful Respondent will provide back-up paper orders to Jackson County Sheriff’s Office, Dentition Center to the Assistant Shift Administrators (Shift Commander or LT) office.

3.1.1.7 The Successful Respondent shall list pricing on the Order Form or on a Master Menu;

pricing shall be kept current.

3.1.1.8 The Successful Respondent shall abide by the order of the Jackson County Sheriff’s Office, Dentition Center Security Staff including but not limited to the adherence of the rules and procedures of the Detention Center.

3.1.1.9 If possible, the Successful Respondent will provide for sale a “tennis” type shoe with

Velcro straps. No shoes with shoelaces will be sold at the Detention Facility.

3.1.1.10 The Successful Respondent shall provide free writing materials (free pack) once a week, when ordered by indigent inmates. The pack shall include four (4) pre-stamped post cards or two (s) pre-stamped envelopes as requested, and one (1) golf type pencil. The current count on indigent packs is approximately 200 per week.

3.1.1.11 The Successful Respondent shall package products in clear, see-through packaging.

3.1.1.12 The Successful Respondent shall afford the inmates the opportunity to order from the Commissary Services once a week, unless a commissary delivery date falls on a County Holiday. (See Attachment: C County Holidays) Next delivery day is required. Preferred delivery days are Tuesday and Friday.

3.1.1.13 The Successful Respondent shall make “penny items” available to inmates and sold at the following prices: 1 each - $0.01; 2 each - $0.02 and so on. This price is not subject to change by the Successful Respondent. The sale of penny items allows inmates the opportunity to spend all of the money in their account to reach an indigent status. For commissary purposes, an inmate is considered indigent when he/she has a $0.00 balance for seven (7) days or has just entered the Detention Center and has no money.

3.1.1.14 The Successful Respondent will provide stamps and pre-stamped envelopes that will be sold at face value without mark-up.

3.1.1.15 The Jackson County Sheriff’s Office, Dentition Center reserves the right to provide input in product selection and reserves the right to reject products if the product poses health or security hazards including, but not limited to packaging type, f flammability and excessive alcohol content.

3.1.1.16 The Successful Respondent will provide examples/samples of all new products to be reviewed by the Contract Administrator prior to approval and sale. Sample items may be destroyed rather than returned as they are vigorously checked out for possible breakage and subsequent use in the manufacture or weaponry. Hard plastic items or containers are not generally acceptable.

3.1.1.17 Suggestions for new items may come from the inmate population, the Successful Respondent and the Detention Center staff.

3.1.1.18 The JCSO-Detention Center shall reject for sale: cigarettes, chewing tobacco, chewing gum, pens and colored pens/pencils.

3.1.1.19 Products offered for sale will be a quality grade and when possible, a nationally recognized brand name from a nationally recognized manufacturer.

3.1.1.20 The Successful Respondent can be required to withdraw an item if it is not favorably accepted by the general inmate population or the County’s Health Authority.

3.1.2 Procedure

3.1.2.1 Orders will be placed electronically from the

Kiosks and accounts fund information will be completed by the Successful Respondent’s staff.

3.1.2.2 The Successful Respondent shall respond for system or equipment repairs and/or service within four (4) hours for any accounting equipment or system malfunctions.

3.1.2.3 The Successful Respondent’s Service Center/Warehouse

must be located close enough to the Greater Kansas City Metropolitan Area to ensure on time delivery of commissary items.

3.1.2.4 The Successful Respondent shall provide next day delivery after scanning. Commissary items will be delivered to the inmates one day per week. Current delivery day is Tuesday with deliveries taking place between 8:00 AM and Noon. The Detention Center will work with the Successful Respondent related to delivery schedules; however, all scheduling changes must be approved by the Contract Administrator.

3.1.2.5 The Successful Respondent’s staff will identify inmates by using the facility inmate ID bracelet prior to passing commissary items to an inmate. After a positive ID, the inmate will be allowed to examine the contents of the commissary bag. If there are any shortages, a credit memo will be issued.

3.1.2.6 All inmates must sign for their own commissary orders.

When an inmate is not available in their housing unit, a second delivery attempt will be made prior to Successful Respondent’s staff leaving the Detention Center.

3.1.2.7 The Successful Respondent will require its staff to submit written reports detailing any unacceptable inmate action/behavior occurring during the passing of commissary. Security staff on the floor will provide the Successful Respondent’s staff with reports upon request.

3.1.2.8 The Successful Respondent’s staff will only present

commissary items that the receiving inmate ordered and paid for. No inmate is allowed to accept commissary for another inmate. The Successful Respondent’s staff will not pass any item from one inmate to another inmate or bring anything in or take anything out of the Detention Center for an inmate.

3.1.2.9 The Successful Respondent’s staff shall confine their activities to those areas designated to perform commissary services.

3.1.2.10 The Successful Respondent’s staff will only be allowed to enter living units that are direct supervision areas manned by Direct Supervision Officers, and to inmates on lockdown status.

3.1.2.11 The Successful Respondent shall utilize a numbered credit memo system if commissary cannot be successfully passed to the inmate after two attempts or if the commissary as delivered fails to include an item(s).

3.1.2.12 The Successful Respondent shall submit an invoice after the end of each month for the total amount of sales (corrected for credits) to the designee in the Criminal Records Unit staff. A check will be issued in the proper amount and mailed to the Successful Respondent within fifteen (15) days.

3.1.2.13 Inmates on Disciplinary Status with commissary

restrictions, or other commissary restrictions due to health-related needs will be tracked by the Successful Respondent. Restrictions may also exist related to housing in specific areas of the facility, e.g. psychiatric housing, and shall be tracked by the Successful Respondent.

3.1.2.14 All commissary orders will be packaged and delivered to the inmate in a clear plastic bag. The bag is to be stapled shut with one copy of the order attached to or placed in the bag.

3.1.2.15 The Detention Center shall establish a maximum

spending limit per order. Currently the maximum spending limit per order is $60.00.

3.1.2.16 When Commissary delivery date falls on a County holiday, the Detention Center will coordinate the orders and delivery to occur before or after the holiday.

3.2 Automated Accounting System

3.2.1 Successful Respondent will provide the County with an Automated Accounting System that shares with, and/or accepts data from the County’s Inmate Management System and interfaces with the contracted Inmate Phone system.

3.2.2 The Successful Respondent’s system will scan orders pulling funds directly from the inmate accounts and automatically deducting expenditures.

3.2.3 The Successful Respondent’s system will also be integrated with the contracted Inmate Phone

System to provide direct calling for inmates, automatically deducting calling fees.

3.2.4 The Successful Respondent’s system will allow for inmate restriction notification related to disciplinary, medical and some specific inmate housing units.

3.2.5 The Successful Respondent’s system will have output information provided to verify inmate account funds in a format required by the Bank of America.

3.2.6 The Successful Respondent will work with the County’s Information Technology Department to upload existing account data into the new system; to upload necessary information from the County Inmate Management System; and to download necessary information from the accounting system to the County Inmate Management System and the Bank of America.

3.2.7 The Successful Respondent will also work with the contract Inmate Phone System vendor to ensure direct calling for inmates.

3.2.8 Account data remains the property of Jackson County, Missouri Detention Center.

3.3 Kiosk System

3.3.1 The Successful Respondent will provide and be responsible for three Lobby Kiosks for use in the Visitation Lobby, and two Intake Kiosks for the deposit of funds from new Inmate and Arrestee admissions to the facilities.

3.3.2 The Lobby Kiosk will accommodate the public’s deposit of money via cash or credit cards into the inmate account.

3.3.3 The Intake Kiosk System will accommodate the booking process, alleviate handling cash, and diminish the use of paper checks at release, instead utilizing debit cards.

3.3.4 Kiosks will provide bonding options for inmates, family or friends utilizing cash, credit or debit cards, in addition to 24/7/365 (twenty-four hours per day/seven days per week/three hundred sixty-five days per year) internet and toll-free phone service for the same.

3.3.5 Kiosks will be stand alone, internet web-based systems with security levels built into the system.

3.3.6 Kiosk management and coordination, including the removal of cash and deposits, will be the responsibility of the Successful Respondent.

3.3.7 Kiosks will seamlessly interface with the County Inmate Management System and the

Commissary Contractor Accounting System.

3.3.8 All the Kiosk operations, hardware, software and technical assistance are the sole responsibility of the Successful Respondent.

3.3.9 Kiosk System Installation, configuration, interface and integration are the responsibility of the

Successful Respondent.

3.3.10 The Kiosk System will provide 24/7/365 (twenty-four hours per day/seven days per week/three hundred sixty-five days per year) online, real-time access to transaction records, custom reporting capabilities and on-line accessibility to services.

3.3.11 The Kiosk System will provide receipts at the time of payment both to the end user and the

County.

3.3.12 At the inmate’s release, the Kiosk System will return the balance of his/her trust account by generating a pin-based debit card that can be used at any ATM, store or bank, world-wide.

3.3.13 The Successful Respondent will provide training to County personnel on their Kiosk System.

3.3.14 The County will incur no costs for Lobby or Intake Kiosk System.

3.4 Responsibilities of the Successful Respondent

3.4.1 The Successful Respondent shall provide all of its staff with tastefully tailored uniforms conforming with the JCSO-Detention Center’s dress code.

3.4.2 The Successful Respondent will provide all necessary equipment to complete the Kiosk and Automated Accounting System, including, but not limited to: Kiosk(s), Scanner, Personal Computer, Printer, Server, Check Printer, Debit Card Printer and any other equipment. Cat 5 lines are in place to accommodate networking and internet needs.

3.4.3 The Successful Respondent will provide technical assistance on all equipment and software.

Technical assistance will be available 24/7/365 (twenty-four hours per day/seven days per week/three hundred sixty-five days per year). Response time for assistance will not be more than four (4) hours.

3.4.4 The Successful Respondent will respond to inmate complaints both verbally and in writing as necessary.

3.4.5 The Successful Respondent will respond to formal inmate grievance per Jackson County

Detention Center Policy and Procedure as necessary.

3.4.6 The Successful Respondent shall remove all commissary trash from the Detention Center

Facility premises at the end of each business day. The on-site cardboard baler may be utilized to bale and recycle cardboard boxes.

3.4.7 The Successful Respondent must observe the policies and procedures of the JCSO-Detention

Center at all times. Upon request, a copy of the Policy Manual is available from the Contract Administrator.

3.4.8 The Successful Respondent will provide the following staff:

3.4.8.1 At least three (3) trained commissary staff to pass commissary on delivery days.

3.4.8.2 One of the commissary staff will be designated as Supervisors, and will coordinate and supervise operations, communicate with Detention Center staff, respond to inmate complaints and grievances, review the accuracy of orders, and perform other supervisory tasks. The supervisor should be on call, should issues or concerns arise when he/she is not present at the facility.

3.4.8.3 Warehouse and storeroom staff as necessary to provide services in a timely manner and to maintain sufficient stock levels.

3.4.8.4 Trained relief staff shall be available for the above positions to cover during vacation and sick time.

3.4.8.5 A pre-assigned medical exam of all staff that will work in the Detention Center will be conducted by the Successful Respondent. The medical exam will include a PPD, a dip-stick urinalysis, and a medical history questionnaire. The results will be maintained by the Successful Respondent and made available to the County upon request.

3.4.9 The Successful Respondent’s Staff:

3.4.9.1 Will sign a “Confidentiality of Information” Statement.

3.4.9.2 Attend mandatory training classes provided by the

JCSO Detention Center. Be subject to a criminal background check, fingerprinting and pre-employment drug screen.

3.4.9.3 All staff, whether permanent or relief, must have a criminal background check and pre-employment drug screen prior to admittance through the secure perimeter.

3.4.9.5 Be subject to random drug testing throughout the contract term.

3.5 Responsibilities of the Detention Center.

3.5.1 The Detention Center shall complete the following procedures:

3.5.1.1 Make automated inmate accounts available to the Successful Respondent for scanning menu orders.

3.5.1.2 Process Credit Memos when received.

3.5.1.3 Match account totals with company invoicing at the end of the day (approximately 1600 hours – 4:00 PM). Issue a check for adjusted amount and submit it to the Successful Respondent upon monthly invoicing.

3.5.1.4 Forward inquiries received from inmates to the Successful Respondent, who will respond within three (3) days via email.

3.5.2 The Detention Center staff is not allowed to purchase items through the Successful Respondent.

3.5.3 The Detention Center will provide the following to the Successful Respondent:

3.5.3.1 A work area with phone, fax and computer network hookups.

3.5.3.2 Space and network hookup for a server.

3.5.3.3 Four hours of operational training.

3.5.3.4 Acceptance of commissary deliveries at dock area.

3.5.3.5 Mandatory, specialized training, including facility orientation, inmates’ rights, interpersonal communications skills with inmates, and emergency procedures. The Successful Respondent will assist in coordinating their staff schedules so staff may attend mandatory training classes. Basic training requires approximately four (4) hours of classroom time.

3.5.4 Commissary Sales Record

3.5.4.1 2023 $581,801.34

3.5.4.2 2024 $609,442.25

3.5.4.3 2025 $776,699.23

4.0 PROPOSAL FORMAT

4.1 Request for Proposal Deadline and Delivery Instructions are on Page One of this Request for Proposal.

4.2 Expenses and costs incurred in the preparation of proposals in response to this Request for Proposal are the sole responsibility of the Respondent and shall not be reimbursed by Jackson County, Missouri.

4.3 Confidential and Proprietary Information: Should the Respondent wish to submit confidential or proprietary information, it should be included with the submitted proposal. The County will make all reasonable efforts to ensure the confidentiality of the information is maintained.

Please see Section 6.0, Contract Negotiations, Item 6.3 regarding items not considered confidential or exempt from Missouri Law.

4.4 To facilitate the evaluation of proposals, proposals and copies shall be organized in the following manner:

4.4.1 Cover Letter, to include the following:

4.4.1.1 Respondent’s Name

4.4.1.2 Address

4.4.1.3 Phone Number

4.4.1.4 Contact Person’s Name

4.4.1.5 Contact Person’s Title

4.4.1.6 Contact Person’s Phone Number

4.4.1.7 Contact Person’s Email Address

4.4.2 All forms contained in the Request for Proposal, filled out, signed and notarized where necessary.

4.4.3 The remainder of the Request for Proposal package

4.4.4 Description of the Respondent’s General Background. Please provide a summary of

Respondent’s firm, including the following information:

4.4.4.1 Year of inception and history

4.4.4.2 Ownership structure

4.4.4.3 Ability to provide the service/product requested

4.4.4.4 Expertise on similar projects

4.4.5 Respondent’s Staff Qualifications:

4.4.5.1 Respondent must include the resumes of key staff that will be working on any resulting Contract/Agreement with the County.

4.4.5.2 Any changes in key staff after the submission of this proposal, during evaluation or after award of the Contract/Agreement are subject to written approval by the County.

4.4.6 References: Respondent must include a minimum of three references that outline a purchase/performance similar in Scope to this Request for Proposal. The References must include the following information:

4.4.6.1 Name of business, contact name, telephone number and email address

4.4.6.2 Description of product/service performed

4.4.6.3 Length of time product/service has been in place

4.4.7 Respondent must provide proof of financial stability for their firm

4.4.8 Respondent must include written responses to each item in Section 3.0, Scope of Services

4.4.9 Respondent must submit a Proposed Timeline for implementation, training and set-up.

4.4.10 Transition Plan: Respondent must include a Transition Plan to ensure continuity of current operations and a contract end Transition Plan to ensure the integrity of all account data.

4.4.11 Compliance Utilization on Pages 25 through 29 herein. If Goals are included on this Form, they are requirements not suggestions.

4.4.12 Pricing: Fill out and include the Quotation Sheet, included in this Request for Proposal as

Attachment A. Quotation Sheet shall be provided in a separate sealed envelope within the original proposal package; copies do not need to have the pricing included.

4.5 Failure to provide this information, organized in this manner, with the appropriate number of copies, may be grounds for the REJECTION of your Proposal, or a reduction of Evaluation Criteria.

5.0 EVALUATION CRITERIA

5.1 All proposals received that are responsive to the General Conditions, Scope of Services and other provisions of this Request for Proposal will be evaluated.

5.2 An Evaluation Committee, made up of Jackson County, Missouri employees will evaluate all responses and make recommendations. Jackson County, Missouri shall be the sole judge of proposals submitted for this Request for Proposal, and its decision shall be final.

5.3 The County’s Evaluation Committee, at its sole discretion, may interview none, one, some or all of the Respondents. A Questions and Answer Conference may be conducted with Respondents, if deemed necessary. In addition, Respondent may be asked to make an oral presentation during this Conference. Attendance costs shall be at the Respondent’s own expense.

5.4 All proposals received in response to this Request for Proposal become the property of Jackson County, Missouri and will not be returned.

5.5 The County’s Evaluation Committee will consider the following factors when evaluating proposals:

5.5.1 Responsiveness to Request for Proposal 15 Points

5.5.2 Respondent’s Experience and Qualifications 25 Points

5.5.3 References 5 Points

5.5.4 Exhibit F – Exceptions 5 Points

5.5.5 Pricing 50 Points

6.0 CONTRACT NEGOTATIONS

6.1 Upon the selection of the Successful Proposal, a Contract/Agreement incorporating the General

Conditions, Scope of Services and other provisions of this Request for Proposal and acceptable to both parties, will be prepared and executed by both parties. Should the parties, within a reasonable time frame, as determined by Jackson County, Missouri fail to develop and execute a mutually agreed upon Contract/Agreement, and upon a three-business day notification to the selected Respondent, the County may reject the proposal and proceed to award the Contract/Agreement to the next best Respondent.

6.2 Pursuant to Section 610.021 RSMo, proposals and related documents shall not be available for public review until a Contract/Agreement has been awarded or all proposals have been rejected.

6.3 In no event will the following be considered confidential, proprietary or exempt from the Missouri Sunshine Law:

6.3.1 Respondent’s entire proposal

6.3.2 Respondent’s pricing

6.3.3 Respondent’s proposed method of performance, including schedule or timeline and/or deliverables

6.3.4 Respondent’s experience information, including customer list or references

6.3.5 Respondent’s product specifications unless specifications disclose scientific and technological innovations in which the owner has a proprietary interest. Respondent shall submit a detailed explanation to support any claim of proprietary, scientific or technological innovation in product specifications

6.4 The County generally does not use standard contract forms which may be provided by the

Respondent. The Contract/Agreement used by the County will include both the Request for Proposal and the Respondent’s proposal. In the event that conflicts in language exist between the Request for Proposal and the Respondent’s proposal, the provisions of the Request for Proposal shall govern.

6.5 The Respondent shall list any and all exceptions as instructed under General Conditions, Item Number Four of this Request for Proposal on the Exceptions page herein. Please note that the Respondent’s proposal is subject to Rejection if exceptions are taken to the County’s General Conditions, Scope of Services and/or forms included in this Request for Proposal.

6.6 Respondent must agree to the following standard provisions:

6.6.1 Indemnifications: Respondent agrees to, to the fullest extent permitted by law to indemnify and hold the County harmless from damages and losses arising from the negligent acts, errors or omissions of the Respondent in the performance of work under this Contract/Agreement, to the extent that Respondent is responsible for such damages and losses on a comparative basis of fault and responsibility between Respondent and County. Respondent is not obligated to indemnify the County for the County’s own negligence. Respondent’s obligations under this section shall be limited to the coverage and limits of insurance that Respondent is required to procure and maintain under Contract/Agreement. Insurance shall be procured and maintained by Respondent as described in Exhibit A of this Request for Proposal. Respondent shall file a Certificate of Insurance with the Jackson County, Missouri Purchasing Department in the form described in Exhibit A within the time limit also described in the Exhibit.

6.6.2 Independent Contractor: Respondent acknowledges and agrees that all County information and records are confidential and will not disclose or make available to anyone outside the County organization unless authorized to do so by the County in writing.

6.6.3 Complete Agreement: Parties agree that this Contract/Agreement together with Jackson County, Missouri Request for Proposal No. 8-21 and Respondent’s response thereto constitute the complete and exclusive agreement between parties which supersedes all prior understandings or agreement, oral or written, and all other communications between parties relating to the subject matter of this Contract/Agreement.

6.6.4 Notices: Any notice which either party shall be required by this Contract/Agreement to give the other shall be in writing and delivered by mail addressed to the respective parties as follows, or to such other addresses, as the respective parties may designate from time to time:

County: Jackson County, Missouri 415 East 12th Street, Room 105 Kansas City, Missouri 64106

Respondent: ___________________________

7.0 QUESTIONS

7.1 All questions regarding this Request for Proposal must be in writing and emailed as detailed under General Conditions, Item Number Five on Page Seven of this Request for Proposal by 5:00 PM, CST on March 9, 2021.

7.2 Point of Contact for this Request for Proposal is Monsherry Terrell, email address monsherry.terrell@jacksongov.org .

7.3 All questions will be answered and published on the County’s website in the form of Addenda.

7.4 Respondent is responsible for checking for Addenda prior to submitting their proposal.

7.5 Respondents and their agents (including subcontractors, employees, consultants or anyone else acting on their behalf) must follow this procedure. Respondents or their agents may not contact any other County employees regarding matters covered by this Request for Proposal during the solicitation and evaluation process. Inappropriate contracts are grounds for REJECTION of Respondent’s proposal.

mailto:monsherry.terrell@jacksongov.org

8.0 LIST OF ATTACHMENTS

8.1 Attachment A – Quotation Sheet

8.2 Attachment B – Orderable Items as of January 1, 2025

8.3 Attachment C – County Holidays

9.0 FACILITY VISIT BY APPOINTMENT

9.1 Respondent may make appointment to view Department of Corrections Facility with the

Contract Administrator, Ms. Deloris Wells via email dwells@jacksongov.org

9.2 Respondents will need to go through security upon entering the facility and will need a current driver’s license or state identification card to be allowed access to the facility.

9.3 Any questions that arise during the Facility Tour will be handled in the same way as Section 7.0 herein.

9.4 All appointments must be made and conducted prior to the deadline for questions as Section

7.0 herein.

mailto:dwells@jacksongov.org