29_Palms_Chemical_Toilet_PWS.docx

PERFORMANCE WORK STATEMENT

Chemical Toilets Support Services

1.0 Introduction

The Marine Air Ground Task Force Training Command (MAGTFTC)/Marine Corps Air Ground Combat Center (MCAGCC) is a vast training center located in the lower Mojave Desert. The installation is primarily utilized for desert warfighting training and contains numerous ranges covering approximately 1200 square miles where military exercises are held. This is a non-personnel services contract to provide “Chemical Toilet Delivery and Cleaning Services.”

2.0 Scope

2.1 The purpose of this acquisition is to provide support via an Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract to deliver and maintain chemical toilets and other equipment as identified in the Exhibit Line-Item Number (ELIN) worksheet.

2.2 The contractor shall support operations aboard 29 Palms MCAGCC. Not covered under the scope of this contract are chemical toilets for construction projects and/or Marine Corps Community Services (MCCS) events funded using non-appropriated funds.

2.3 Some chemical toilets are permanently located, which will require frequent cleaning services. Many chemical toilets will be used for shorter periods to support special events, field training exercises, and other mission objectives.

2.3.1 The Contractor shall provide vehicles and equipment suitable for safely accessing designated work locations, including remote and off-road areas. All-terrain vehicles (ATVs) or specialized vehicles shall only be required when terrain conditions requirements necessitate their use.

2.3.2 Work may be performed in range areas, field training areas, populated areas, and other Government-designated locations. The Contractor shall be responsible for ensuring compliance with all applicable installation access requirements, safety regulations, and security procedures throughout contract performance

2.4 The services will include delivery, pick-up, restocking of consumable supplies (see section 4.3) and cleaning (frequency to be specified in task order) on all equipment issued via task orders regardless of term. Additional cleanings may be required on non-scheduled days.

3.0 Ordering Period and Place of Performance

3.1 The ordering period for this contract shall be March 1, 2027, through February 28, 2028, with 2 options years (OY) period

· OY 1 - Mar 1, 2028 – Feb 29, 2029

· OY 2 – Marh 1, 2029 – Feb 28, 2030

3.2 The Contractor shall provide chemical toilet services throughout approximately 1,200 square miles of the Marine Corps Air Ground Combat Center (MCAGCC), Twentynine Palms, California, training area, as designated by the Government.

3.2.1 See attachment A for the designed service locations and applicable geographic boundaries within the training area

4.0 Tasks:

4.1 The contractor shall furnish all labor, supervision, tools, materials, cleaning supplies, vehicles, equipment, transportation, and other items necessary to provide the services required.

4.2 The Contractor shall maintain chemical toilets in a safe, sanitary, and operational condition at each inspection, correcting or replacing units presenting health or sanitation hazards within 24 hours of identification/notification.

4.3 The contractor shall ensure that all services will be in accordance with standard commercial practices and will include at a minimum:

4.3.1 Thorough cleaning and sanitizing

4.3.2 Removal of all waste (including human waste, toilet paper, and any trash or debris)

4.3.3 Restocking of a minimum of four (4) rolls of toilet paper per toilet.

4.3.4 Each chemical toilet shall be equipped with one (1) securely mounted, waterless antibacterial hand sanitizer dispenser with a minimum capacity of 1,000 milliliters (mL).

4.3.5 The Contractor shall inspect and refill each hand sanitizer dispenser to its full capacity during every scheduled cleaning and servicing.

4.4 The Contractor is authorized to use the Government-owned dump station located at Building 5001, Lift Station 6, Camp Wilson, solely for the disposal of waste generated during performance of this contract. Disposal of waste originating from sources outside the scope of this contract is strictly prohibited.

4.5 In the event the Government-owned dump station is unavailable, inaccessible, or otherwise unable to accept waste, the Contractor shall utilize an authorized alternate disposal facility at no additional cost to the Government. The Contractor shall remain responsible for the proper transportation and disposal of all waste generated under this contract in accordance with applicable federal, state, and local regulations.

4.6 The Government shall be responsible for the operation, maintenance, and servicing of the Government-owned dump station, including the removal of accumulated waste, unless otherwise specified in this contract. The Contractor shall immediately notify the Contracting Officer's Representative (COR) upon identifying any condition that prevents the proper use of the dump station.

4.7 The contractor shall deliver and pick up units as required per the task order. Delivery to prescribed locations is required within 72 hours after the issuance of a task order.

4.8 The contractor shall conduct an initial joint inventory and thereafter a joint semi-annual inventory of all units placed via task orders. This inventory shall be conducted with the Contracting Officer Representative. The inventory is expected to remain accurate between the joint inventories.

4.9 The contractor shall have a method to locate, via maps, maintenance/service checklists, or other methods, the chemical toilets located throughout the installation(s), to ensure that service technicians are able to locate and service chemical toilets that may not be readily visible throughout the installation(s).

4.10 The contractor shall provide copies of contractor owned vehicle service documentation upon request of the Contracting Officer Representative or Contracting Officer. Additionally, vehicles must be equipped with appropriate backflow or air gap devices in accordance with California State Regulations and must be able to navigate through rough terrain.

4.11 The contractor shall ensure their company name and telephone number are predominately displayed on all vehicles.

4.12 The contractor shall ensure that delivery of chemical toilets are performed as required per task order and on time.

4.12.1 Delivery and Pickup is a combined one-time charge. Relocation charges are also one-time charges.

4.12.2 Equipment relocation requests received through the authorized task-order process before 1230 Pacific Time on business days shall be completed by 1600 the same day, subject to applicable contract pricing, with after-hours, weekend, and holiday requests requiring prior Contracting Officer authorization.

4.12.3 Equipment relocation requests issued after 1230 Pacific Time shall be delivered the next day, unless same day service is requested. Expedited charges will apply to same day requests if issued after 1230 Pacific Time.

4.12.4 Pick-up and delivery of a unit due to equipment failure will be at no additional cost to the Government.

4.12.5 The contractor shall ensure that all pick-ups of chemical toilets are conducted on time at the end of the performance period.

4.13 The contractor shall provide safety data sheets (SDSs) on all chemicals planned for usage under this contract (Deliverable 16.1). SDSs shall be screened by the Environmental Working Group Manager to ensure compliance with Federal, State and local regulations.

4.13.1 The contractor shall comply with Emergency Planning and Community Right-to-Know Act (EPCRA).

4.13.2 The SDSs shall be provided to the Contracting Officer Representative five (5) days prior to commencement of work.

5.0 Contractor Personnel

5.1 It is the responsibility of the contractor to comply with all applicable laws regarding the hiring of individuals that are not U.S. citizens.

5.2 The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest nor shall the contractor employ any person who is an employee of the United States Marine Corps, either military or civilian, unless such person seeks and receives approval in accordance with Joint Ethics Regulations.

5.3 Contractor personnel shall be well trained and proficient in their assigned tasks, present a neat appearance, and be easily recognized by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges. No item of military clothing or clothing resembling military clothing may be worn.

5.4 All employees of the contractor shall be able to read, write, and understand English.

5.5 The Contractor shall provide documentation verifying the delivery and placement of each chemical toilet at the designated Government location. The Contractor shall submit the following information electronically to the Contracting Officer's Representative (COR) within 24 hours of delivery (deliverable 16.2):

5.5.1 Photographs clearly depicting each delivered chemical toilet and its placement

5.5.2 Date and time of delivery

5.5.3 Geographic location (GPS coordinates) of each delivered unit.

5.6 The contractor shall provide an on-site supervisor and an alternate who shall be responsible for the daily performance of the contract, and they must be capable of accomplishing the following duties:

5.6.1 The on-site Supervisor’s responsibilities include, at a minimum, providing guidance, oversight on all contract objectives, and all management actions associated with contract employees, and lines of effort associated with the contract, ensuring subordinates are compliant with all laws and regulations.

5.6.2 The on-site Supervisor shall provide all incident/accident reports upon occurrence to the COR.

5.6.3 Ensure coordination of all activities, and accurate reporting of contract performance with the COR.

5.6.4 Ensure that supported command is informed on all resource shortfalls or work stoppages.

5.6.5 The on-site Supervisor shall ensure adherence to all agreements outlined in the solicitation/contract. This includes investigations and reports arising from any quality defect notices issued against contractor.

5.6.6 The on-site Supervisor shall possess functional knowledge of the requirements stated in this PWS, inherent to contract responsibilities and be capable of providing analysis regarding contract performance.

5.6.7 The on-site Supervisor may be required to meet at least weekly with the Contracting Officer Representative and/or Contracting Officer during the first month of the contract to ensure a smooth transition. Subsequent meetings will be held as necessary.

5.6.8 The contact information for the on-site Supervisor and alternate(s), who shall act for the contractor when the manager is absent, shall be designated in writing by the contractor and approved by the Contracting Officer (Deliverable 16.3).

5.6.9 The on-site Supervisor or alternate shall be available within two (2) hours, during normal working hours, to meet on 29 Palms MCAGCC with the Contracting Officer Representative to discuss problem areas.

5.6.10 After normal hours, the on-site Supervisor or alternate shall be available within four (4) hours.

5.7 The contractor shall provide an employee plan of proposed staffing to ensure all needed personnel are provided to accomplish the PWS requirement. This employee plan shall be submitted at the time of proposal submission. The contractor shall provide an updated employee plan within three (3) days of any personnel changes (Deliverable 16.4).

5.8 The on-site Supervisor or alternate shall be available from 8:00 a.m. to 4:30 p.m. (PT), Monday through Friday.

5.9 The contractor shall submit a workforce breakdown detailing the number and labor category of all personnel employed for this contract.

5.10 Subcontract Management. The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible for and accountable for subcontractor’s performance on this requirement.

6.0 Base Access and Security Requirements. Base access requirements and procedures may change during the term of a contract. The Contractor shall comply with all changes, and such compliance shall not be grounds for a request for an equitable adjustment or other contract modification.

6.1 Contractors

6.1.1 Contractor and subcontractor employees shall comply with installation rules and regulations, including installation access requirements. The Contractor is responsible for ensuring that each of its subcontractors fully comply with the following requirements and shall flow down to subcontracts a clause to satisfy this contractual obligation.

6.1.2 The Commanding Officer of each base has broad authority to remove or exclude any person from the military installation to protect personnel and property, to maintain good order and discipline, and to ensure the successful and uninterrupted performance of the Marine Corps mission. In the exercise of this authority, the Commanding Officer may refuse to grant entry or may bar Contractor employees, including employees who have been granted a personal entry pass. Refusal to grant an employee a personal entry pass or debarment of an employee does not relieve the Contractor of the responsibility to continue performance under this contract and shall not constitute grounds for contractor claim or request for equitable adjustment.

6.1.3 The Contractor’s employees shall observe and comply with all base rules and regulations applicable to contract personnel, including those applicable to the safe operation of vehicles, and shall not be present in locations not required for the proper performance of this contract.

6.1.4 Contractor personnel performing work under this contract shall be readily identifiable as an employee of the contractor either through the use of uniforms or with nametags, as directed by the Contracting Officer. Any alternate methods of ensuring contractor personnel are readily identifiable must be approved in advance by the Contracting Officer.

6.1.5 Contractor personnel and equipment entering a military installation are subject to security checks. Contractor personnel shall follow any direction given by Military Police or other security or safety personnel.

6.2 Common Access Cards (CAC) and Defense Biometric Identification System (DBIDS):

6.2.1 The Contractor is responsible for providing information required to obtain clearances, permits, passes, security badges, or employee credentials required for Contractor personnel or equipment access. This includes information required for police or background checks or investigations.

6.2.2 The Contractor is responsible for ensuring such clearances, permits, passes, security badges, or employee credentials are immediately returned to the issuing activity upon termination of an employee, completion of a project, or termination of a contract or subcontract.

6.2.3 All Contractor personnel performing work under this contract who require access to military installations shall obtain whatever personal entry or vehicle passes are required for access to that installation. The procedures below are the current installation access requirements for MCB Camp Pendleton, MCRD San Diego, MCAS Miramar and NWS Fallbrook and are provided for information only. The Contractor is responsible for ascertaining and complying with all currently installation access requirements throughout all performance periods under this contract.

6.3 The Contractor shall obtain a letter of support from the customer that their contract ultimately supports. The letter of support will identify the Company Name, Contract Number, period of performance of the contract, location of performance, Driver’s License and expiration date of each of the Contractor’s employees, and point of contact information for the customer that signed the request. The Contractor’s employees will take the letter of support to request a DBIDS card to the Base Access Control Branch, Provost Marshal’s Office, located at MCB Camp Pendleton, MCRD San Diego, or MCAS Miramar. Hours of operation are from 07:30 am to 4:00 pm, Monday through Friday. They are closed on weekends and federal holidays.

6.4 DBIDS cards will be issued by the Base Access Control Branch. Grounds for denial or revocation of a DBIDS card include if the applicant:

6.4.1 Is listed on the National Terrorist Watch List.

6.4.2 Is not a U.S. Citizen or Lawful Permanent Resident; is illegally present in the U.S. or whose U.S. citizenship, immigration or employment status, or Social Security Number (SSN) cannot be verified.

6.4.3 Is subject to an outstanding criminal warrant.

6.4.4 Business pass application contains false or fraudulent information.

6.4.5 Has a felony conviction within the last 10 years.

6.4.6 Has a total of three (3) criminal misdemeanor convictions within the last 10 years.

6.4.7 Is a registered sex offender, regardless of the date of the criminal offense.

6.4.8 Has a criminal misdemeanor or felony conviction for the following types of criminal offenses:

6.4.8.1 Offenses of a sexual nature;

6.4.8.2 Offenses of violence;

6.4.8.3 Offenses related to gang related activity, supremacist, or extremist behavior; i.e., hate crimes;

6.4.8.4 Crimes resulting from the possession, use, manufacturer, introduction, or distribution of any illegal drug listed in the Comprehensive Drug Abuse Prevention & Control Act of 1970, Schedules I through IV;

6.4.9 Has a criminal misdemeanor or felony conviction for offenses in which weapon instrumentality (e.g., firearm, knife, or other bladed instrument, club, brass knuckles) was used either as a means of violence, or threat of violence.

6.4.10 Military active duty was terminated by the receipt of a dishonorable discharge or bad conduct discharge.

6.4.11 Has been issued a debarment order and is currently banned from any military installation.

6.4.12 Has exhibited characteristics, traits, or other indications that cause concern for the safety or welfare of personnel and/or residents aboard the base; or that causes concern for the physical security of the base.

6.5 All contractors and vendors must be in possession of a DBIDS credential that is authenticated for the installation(s) that they require access to. DBIDS credentials will be valid for the duration of your contract, not to exceed one year.

6.6 Common Access Card (CAC)

6.6.1 The Contractor shall provide proof that a National Agency Check with Inquiries (NACI) has been submitted to the Office of Personnel Management (OPM) for each employee requiring a CAC Card. During the period between the time that the request is submitted and the time that the investigation is returned, the Government may grant temporary access to the Contractor employee. Whether to grant temporary access is within the sole discretion of the Government, and a decision not to grant access shall not be grounds for a claim, request for an equitable adjustment or other contract modification, and shall not constitute an excuse for Contractor failure to perform. Such temporary access will not exceed 90 days

6.6.2 Upon the return of the Investigation Schedule Notice and Certificate of Investigation from OPM, the Contractor shall provide a copy to the security manager that has overall responsibility for the customer supported by the Contractor’s employees. c. "Report of Agency Adjudication Action" (form 79A) is sent when there are potential actionable issue(s) at the minor, moderate, or substantial level which may be disqualifying under suitability/security considerations. If the contractor receives an Agency Adjudication Action from OPM, the security manager shall be consulted before such adjudicative action is determined and returned to OPM.

6.6.3 The Government will use the Adjudicative Guidelines (CNO letter 5520 Ser 09N2/6U871220 of Sept 06) to guide determinations on whether access will be granted. e. The Contractor will be notified in writing if there is a disqualifying event that prevents the Contractor’s employee from obtaining a CAC. If temporary access was granted it will be immediately revoked.

6.6.4 The information required to initiate a background investigation through OPM, as well as a listing of the forms that are required, is contained at the following website: http://www.opm.gov/extra/investigate/IS-15.pdf. Base access requirements and procedures may change during the term of a contract. The contractor shall comply with all changes, and such compliance shall not be grounds for a request for an equitable adjustment or other contract modification.

6.7 Additional Requirements:

6.7.1 Photography is restricted on the Base. Clearance for photography shall be obtained in advance from appropriate Base personnel. When requested, all film or storage media must be turned over for processing and security inspection.

6.7.2 All contractor personnel shall be familiar with the installation Fire Danger Rating System (FDRS). Personnel are required to observe all restrictions applicable under the FDRS pertaining to permit activities while on the Base. Vehicles shall be parked only in designated parking areas in designated parking lots. Smoking is restricted to areas of bare soil. Fires of any nature are prohibited.

6.7.3 Do not pick up, remove, or disturb any ordnance (spent or live ammunition, brass, pyrotechnics, etc.).

6.7.4 Some areas of the Base may be inaccessible due to road conditions following heavy and/or prolonged rainfall. Adjustments to work schedules due to road/weather conditions shall be coordinated with the Contracting Officer. If your vehicle gets stuck or breaks down, military personnel cannot pull or tow your vehicle. Call (911) for assistance.

7.0 Damages and Liabilities.

7.1 The Government will only pay for the replacement of equipment that is damaged by the Government and is not due to normal wear. Damages that are a result of Acts of God, such as but not limited to abnormal heat, excessive winds and flooding, will be repaired or replaced at no cost to the Government. For the purposes of this contract, a worn, stretched, or broken spring or other door closing mechanism is considered normal wear and tear resulting from use. The contractor is advised that strong winds can occur and that damages to unit doors, hinges, and frames resulting from an unsecure door may occur. The contractor may take any action necessary to prevent potential damage from high wind or prop/rotor wash at no cost to the Government. The Government is not responsible for failure to take the appropriate measures. The contractor shall submit an invoice which must be verified by the COR and submitted to the Contracting Officer along with funding for the damages.

When it appears to the contractor that damages to a unit are due to deliberate and extensive abuse by government personnel, the contractor shall contact the COR to arrange a joint inspection prior to commencing repairs. The determination concerning Government responsibility will be made by the Contracting Officer. Any required repairs or replacement of equipment (e.g., urinals, latches, hinges) shall be made within 24 hours after notice.

7.2 The Contractor acknowledges that chemical toilets placed within the designated training areas may be exposed to potential damage or destruction resulting from military training operations, including movement of tactical vehicles, artillery operations, and other military activities. In the event that Contractor-furnished chemical toilets are damaged or destroyed as a direct result of Government military operations, the Government shall be responsible for the replacement of the affected units at no additional cost to the Contractor. The Contractor shall promptly notify the Contracting Officer or designated Government representative of any such damage and provide supporting documentation as necessary to facilitate replacement.

8.0 Government Furnished Items

8.1 The Government will provide one storage area (approx. 150’ x 150’) for the storage and issue of chemical toilets. Under no circumstances will the contractor use the Government provided facilities to support any business venture other than services performed under this contract. The contractor is required to install a fence at no cost to the government.

8.2 The Government shall provide one dump station for waste disposal.

8.3 The Government will make available the use of Water Issue Points (WIP) and fire hydrants for resupplying water. The Contractor shall coordinate access to these locations with the Contracting Officer's Representative (COR) prior to use. In the event access is restricted or unavailable, the Contractor shall notify the COR immediately and coordinate an alternate authorized water source. The Contractor shall remain responsible for ensuring uninterrupted performance of services at no additional cost to the Government.

8.4 The Government will provide radios for use when performing work in the training areas. Radios must be checked out and returned to Range Control daily. The contractor shall reimburse the government for any lost or damaged radios.

9.0 Service Hours. The work may be performed 24 hours a day, 7 days a week, within reasonable weather conditions (unless safety is an issue). Contractor shall be available, if needed, on weekends and holidays.

9.1 The service work hours for chemical toilet will be Monday through Friday 04:00 – 16:00 (4:00 a.m. - 4:00 p.m.) Pacific Time.

9.2 Non-standard work hours would include any time outside of standard work hours, weekends and those days designated as federal holidays.

9.3 For communication with Government personnel, office hours are Monday through Friday, 08:00 – 16:00 (8:00 a.m. to 4:00 p.m.) Pacific Time.

10.0 Duration of Placement. The government may require the placement of chemical toilets for various duration as specified in individual task orders.

10.1 Full Term – Chemical toilets placed from the start of the contract (initial task order) with the Government’s anticipation that the chemical toilets and equipment will remain in place through the full term of the contract including any and all option periods exercised; or, chemical toilets placed after the initial task order is placed with the Government’s anticipation that the chemical toilets and equipment will remain in place through the full term of the contract including any and all option periods exercised. The Government reserves the right to request removal of full-term chemical toilets and equipment at its discretion if there is no longer an identified need. (a year or longer)

10.2 Long Term – Chemical toilets placed for a period exceeding six months but no more than twelve months.

10.3 Short Term – Chemical toilets placed for a period of up to six months.

10.4 Weekly – Chemical toilets placed for a period up to one week (seven days). In the event a weekly requirement is extended beyond the week due to a rescheduled requirement, the weekly requirement will become a monthly requirement and will only be charged at the short-term rate and not a combination of two or more weekly rates.

10.5 Daily – Chemical toilets placed for a period of one day. These units do not require scheduled cleaning. In the event a daily requirement is extended beyond three days, the daily requirement will become a weekly requirement and will only be charged at the weekly rate and not a combination of four or more daily rates. If cleaning is required upon converting to a weekly rate, a one-time cleaning charge may be added to the task order.

11.0 Invoicing. The Contractor shall submit a detailed invoice in electronic spreadsheet format upon completion of each task order issued under this contract. For task orders with extended periods of performance, the Contractor may submit invoices on a monthly basis for services performed during the applicable billing period.

11.1 The invoice must detail the invoice date, period of services provided, location of services provided, contract number, task order number, relevant CLINs/ELINs, description of the service, quantity of the service performed, unit price of the service, extended price of the service, and grand total of the invoice.

11.2 The spreadsheet shall be prepared and provided to the Contracting Officer Representative for review and reconciliation with the contractor prior to the contractor rendering an invoice in Wide Area Work Flow (WAWF). The WAWF invoice submission shall be accomplished as a single CLIN billing reflecting the total value of the services performed for the month for each task order received. The spreadsheet file detailing the relevant CLINs/ELINs shall be uploaded to the WAWF invoice of the respective task order.

12.0 Contractor Monthly Status Report. (Deliverable 16.5) The contractor shall submit a consolidated monthly status report.

12.1 The report shall detail any service requests that were not completed within the prescribed timeframes, the reason for any service failure(s), any problems encountered during the period, any service complaints received during the period, and the status of Government provided space and equipment.

12.2 The monthly report shall include the total amount of waste volume that was collected and disposed of for the period of all task orders issued. The waste volume is informational only for Government purposes of tracking cyclical use and trends.

12.3 The monthly report shall be uploaded to the WAWF invoice.

12.4 The contractor may include additional information as necessary in the monthly status report.

13.0 Spill Reporting. All spills shall be reported immediately and properly documented in accordance with Federal, State, local, DoD, and Marine Corps regulations.

13.1 The contractor shall be responsible for the reporting of spills to the Contracting Officer’s Representative and Environmental Safety Office as soon as spills are discovered.

13.2 The contractor shall work with the Contracting Officer’s Representative to complete all necessary documentation, to include Spill Report Form SRF-1 (Deliverable 16.6) and submittal to the Environmental Safety Office.

13.3 The contractor shall be responsible for performance of appropriate clean-up, applicable laboratory testing as required by the Government, and disposal at no additional cost to Government.

14.0 Contract Type This is an Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract with firm-fixed-priced (FFP) CLINs/ELINs for each ordering period.

14.1 Task Ordering Procedures. Task Orders shall be issued to fund services under this contract.

14.1.1 Each task order will be issued for a specific period of performance.

14.1.2 The requirements stated in this Performance Work Statement (PWS) automatically flow down to all task orders issued under this contract and are hereby incorporated into all task orders to be issued.

14.1.3 A funded task order or Contracting Officer authorization (along with available certified funds) is required in order to provide chemical toilet support services. The contractor is placed on notice that any requests for deliveries or services not directed by the Contracting Officer after authorization of funding may constitute an Unauthorized Commitment (UAC) and may not be paid unless specifically ratified by an appropriate Government authority.

14.1.4 Each task order requiring support shall include an ELIN worksheet identifying equipment needed, the specific locations, and point of contact for the task order.

15.0 Contractor Transition Plan

15.1 Phase-In Plan. The incoming Contractor shall provide a Phase-In Plan at the time of proposal submission (Deliverable 16.7). The plan shall facilitate the accomplishment of a seamless transition from the incumbent Contractor to incoming Contractor.

15.1.1 The Contractor shall identify how it will coordinate with the incumbent Contractor and Government personnel to transfer knowledge regarding the following:

· Project management processes

· Points of Contact

· Location of technical and project management documentation

· Status of ongoing technical initiatives

· Transition of personnel

· Schedules and milestones

· Actions required of the Government

15.1.2 The Contractor shall also establish and maintain effective communication with the incumbent Contractor and Government personnel for the period of the transition via weekly status meetings.

15.2 Transition-Out Plan. The incoming Contractor shall provide a Transition-Out Plan at the time of proposal submission (Deliverable 16.8). The plan shall facilitate the accomplishment of a seamless transition from the incoming Contractor to a subsequent Contractor (if applicable). In addition, the Contractor will continue to accomplish all tasks as outlined in the contract during this period.

15.2.1 The Contractor shall identify how it will coordinate with the subsequent Contractor and Government personnel to transfer knowledge regarding the following:

· Project management processes

· Points of Contact

· Location of technical and project management documentation

· Status of ongoing technical initiatives

· Transition of personnel

· Schedules and milestones

· Actions required of the Government

15.2.2 The Contractor shall also establish and maintain effective communication with the subsequent Contractor and Government personnel for the period of the transition via weekly status meetings.

16.0 Post-Award Meetings. The Contractor shall attend any post-award meeting convened by the Contracting Officer.

16.1 Kick-Off Meeting/Orientation: After contract award, the contractor shall attend a kick-off meeting that will be held at the Contracting Office or another designated location and at a date and time authorized by the Contracting Officer.

16.2 Status Meetings: The Contracting Officer, Contracting Officer’s Representative, and other Government personnel, as appropriate, may meet periodically with the Contractor to review performance. At these meetings, the Contracting Officer will inform the Contractor of how the Government views the Contractor's performance and the Contractor will inform the Government of problems, if any, that are being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

17.0 Quality Assurance. The contractor shall ensure quality assurance in accordance with an approved Quality Control Plan (QCP) that covers the services performed in accordance with this PWS. The contractor shall develop and implement procedures specific to this requirement to identify, prevent, and ensure non-recurrence of defective services. The contractor must communicate any possible service failures to the Contracting Officer Representative. If a service failure occurs, the contractor must notify the Contracting Officer Representative within six (6) hours (Deliverable 16.9).

17.1 Contractor Quality Control. At a minimum, the contractor shall develop quality assurance procedures that address the areas identified in PWS Section 17.0, “Performance Requirements Summary.” These procedures shall be documented in a QCP and delivered to the Contracting Officer and the Contracting Officer Representative for review at the time of proposal submission (Deliverable 16.10). After the QCP has been approved and accepted by the Contracting Officer, the contractor shall obtain the Contracting Officer’s acceptance in writing of any proposed change to the QCP.

17.2 Government Quality Assurance Surveillance. The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied.

18.0 Deliverables. Deliverables shall be submitted to the Contracting Officer Representative (or other specified Government recipients) as identified in the table below. Deliverables shall be provided in contractor-preferred format (unless otherwise specified below). In most cases, electronic submission via email is the preferred method of transmission.

Note: Timeframes for due dates listed below reflect business days, unless otherwise noted.

19.0 Performance Requirements Summary (PRS)

Frequency Performance Incentive

4.2

or

COR

4.3.1 4.3.2 4.5

or

COR

4.3.4 4.3.5

or

COR

4.12

or

COR

DISTRIBUTION: DoW COMMUNITY ONLY