277-08-0215Attachment2QASP.doc

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U. S. Counties along the Mexican Border Initiative
Solicitation number
277-08-0215
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QASP (attachment 2)

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RFP. No. 277-08-0215

Attachment II

Quality Assurance Surveillance Plan

U.S. Counties along the Mexican Border Initiative

Required Tasks
Performance Standards
Method of

Quality Assurance Surveillance Standard to be met/allowed deviation

Task 1 Management

The contractors will adhere to all report and meeting timelines
GPO, deliverables
The contractor will adhere to all report and meeting timelines and will work with the GPO to set up scheduled meeting times. The contractor will also make sure they seek GPO’s approval as required.

Task 2 Annual Meeting

Contractor adheres to guidance provided by GPO
GPO, deliverables
Annual meeting organized and convened in a timely fashion. Materials developed and prepared on time

Task 3 Training and Technical Assistance

Contractor maintains high levels of quality assurance and responsiveness to GPO; contacts GPO immediately with issues; remains within cost estimates and meets establish timelines for service delivery; clients are satisfied with TA services.
GPO, trainee feedback
GPO- guidance is followed and GPO is immediately appraised of any problems; no cost overruns; time delays justified in advance; minimum of 75% of clients reporting satisfaction with TA provided.

Task 4 Materials Adaptation

Contractors successfully adapt material in a timely fashion according SAMHSA/HHS Standards
GPO, deliverables
GPO sees draft of materials and approves them.

Task 5 IT Materials and Project Resources

The contractor and GPO manage the contract activities with support of the project tracking system
GPO, Deliverables
Project tracking system is implemented in a timely fashion It contains fields and functions required by the GPO and is user friendly. Reports are timely and concise.

Task 6

GPRA

The contractor will use and report on CSAP Common GRPA Measures
GPO, GRPA coordinator
CSAP’s GPRA TA measures will be used in all TA and relevant training activities. Data are aggregated and reported on time and on a regular basis as determined by the GPO.

Task 7 Briefing, Presentations and Communication

The contractor adheres to SAMSHA formats.

GPO, deliverables
The contractor will adhere to all SAMSHA communication standards and will make sure all communication is timely and accurate

Task 8 Turnover of Contract

The contractor will make sure all products developed under this contract are turned over to SAMHSA/CSAP
GPO, deliverables
The contractor will turnover all documents in a timely, organized and accurate fashion using

CD- Rom and hard copy

Overall Contract Management, to include cost and time
Contractor maintains high level of quality assurance, responsiveness to GPO & Contracts Officer, reliability, completeness of tasks: contacts GPO immediately with any issues or problems.

Contractor remains within or below cost estimates; meets time frames identified by GPO; notifies GPO immediately of any budget issues; no cost overruns.

GPO & Contracting Officer monitoring; deliverables; budget estimates; invoices and reports.
GPO receives no more than 4 valid complaints per 12 months. No invoice per 12 months requiring suspension or disallowance due to mistakes, incompleteness or unallowable costs.

PAGE

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