DRAFT Attachment I Performance Work Statement.pdf

ii

PERFORMANCE WORK STATEMENT (PWS)

November 2025

Basic Life Support (BLS) - Emergency Medical Services (EMS)

TABLE OF CONTENTS

Contents Page

PART 1: GENERAL

Overview Scope Conflicts of Interest Overtime Hours of Operation Period of Performance Emergency Contact Drug Testing Program Physical Requirements Disclosure of Information Social Networking Contractor Identification Requirements Protection Phase-In / Out Phase-In Phase-Out Government Furnished Property (GFP) and GFE for Contractor Use... 10 Antiterrorism (AT) / Operations Security (OPSEC) Requirements

PART 2: REQUIREMENTS

Performance Measurement Response Quick Response Service Interface with Mutual Aid Resources Advanced Life Support Claims Record Keeping and Reports Training Personal Protective Equipment (PPE) Tobacco Use Weapons Phones / Cameras Driver’s License ii

Access to Protection Information Performance Based Objectives / Metrics EMS Disciplinary Actions

PART 3: TYAD F&ES HISTORICAL RESPONSE DATA

Table 1 – TYAD F&ES Historical On-Site Response Chart Table 2 – TYAD F&ES Historical BLS Peak vs. Non-Peak Data Table 3 – TYAD F&ES Historical ALS Peak vs. Non-Peak Data Table 4 – Days of the Week (March 2023 - March 2025) Table 5 – TYAD F&ES Hour of Day Data (March 2023 - March 2025) .. 34 Table 6: Patient Category (March 2023 - March 2025)

PART 4: MISCELLANEOUS

TYAD On-Site Contractor Workforce & Visitor Restrictions Contractor On-Site Workforce – Additional Security Requirements Contractor Safety Standards for TYAD Contractor is Soley Responsible & Liable for Job-Site Safety Code Compliance Job Hazard Analysis (JHA) / Activity Hazard Analysis (AHA) Site-Specific Safety & Accident Prevention Plans Fall Protection Electrical Safety Depot Required Permits / Approvals Confined Spaces Lockout / Tagout Procedure Protection to the Drinking Water System Protection of Personnel Fire & Emergency Services If an Incident Happens Crane Lift Operations at TYAD Application of Any Oder Producing Materials Conflict Between Standards Insurance Requirements Standard Specifications for Projects

The Contractor shall invoice after each monthly service via Wide Area Workflow (WAWF). Payment will be made after verification of invoice and inspection by COR.

Invoice shall include a list of completed services to include, at minimum, number of contractor employees who worked, the total number of hours each worked, and a total amount due for the reporting period.

PART 1: GENERAL

1. OVERVIEW.

a. Tobyhanna Army Depot (TYAD) is a vital component in the United States military's logistics network, renowned for its exceptional support of the Warfighter. Strategically positioned in Tobyhanna, Monroe County, Pennsylvania, TYAD specializes in delivering World-Class Logistics Support for Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, and Reconnaissance (C5ISR) systems throughout the Department of Defense (DoD).

b. With a workforce of approximately 3,000 personnel during regular duty hours, TYAD experiences fluctuating staffing levels on nights and weekends, depending on operational demands. In fiscal year 2024, approximately 130 personnel were assigned to the second and third shifts. TYAD's unwavering commitment to excellence solidifies its position as a leader in the logistics domain, playing a critical role in enhancing the effectiveness and readiness of military operations.

2. SCOPE.

a. This service contract encompasses all operations related to Basic Life Support (BLS) Emergency Medical Services (EMS), including standby, emergency and non-emergency response, and patient treatment and transport services for the TYAD Fire and Emergency Services Branch (F&ESB). The contract requirements align with the defined scope of services expected from the fire department, reflecting the unique mission and characteristics of TYAD.

b. The contractor will provide and maintain a contractor-owned and operated BLS ground ambulance and two (2) Pennsylvania Department of Health (PA DOH) certified Emergency Medical Technician- Basic’s (EMT-Bs), stationed on-site at TYAD from Monday through Friday, 7:00 A.M. to 5:00 P.M., excluding federal holidays (herein referred to as regular duty hours).

c. During overnight hours, Monday through Friday, 5:01 P.M. to 06:59 A.M, weekends, and federal holidays, the contractor shall ensure EMS response and patient transport services are managed through mutual aid agreements with third-party agencies equipped to provide BLS or Advanced Life Support (ALS) as needed. These agreements shall ensure the availability of additional BLS and ALS services 24/7, 365 days a year, to address overlapping emergencies on TYAD or other periods of high demand. Over the last 8 years, there have been two instances of overlapping EMS emergencies on TYAD.

d. The contractor is responsible for providing all necessary equipment and supplies required to maintain a licensed, transport-capable BLS ground ambulance.

Pennsylvania-certified personnel shall be provided on-site to operate the BLS ground ambulance service in accordance with (IAW) the PA DOH, Bureau of EMS, and Eastern Pennsylvania EMS Council licensure requirements, practices, and procedures as well as other applicable standards and requirements referenced herein. The contractor shall maintain the capability to respond immediately to any medical, fire, hazardous material, chemical, biological, radiological, nuclear, and high-yield explosive (CBRNE) incidents or rescue operations on TYAD property during regular duty hours.

e. In addition to regular on-site BLS EMS service during regular duty hours, the contractor shall provide BLS EMS standby coverage and patient treatment and patient transport services as needed for special events (e.g., change of command ceremonies, fun runs/walks, fishing derby, law enforcement physical agility tests, training, etc.) during regular duty hours at no additional cost to the government. The contractor will also be responsible for the disposal of all biohazard materials generated from responses IAW with established environmental and state regulations and policies.

f. In addition to regular on-site BLS EMS services, the contractor shall provide an additional BLS EMS ground ambulance and two additional BLS EMS personnel to support special events (e.g. Octoberfest, training, etc.), high-risk training (e.g. live fire training, etc.), etc. that may occur during regular duty hours, after-hours, weekends or federal holidays. The COR will provide no less than seven (7) calendar days’ notice of special events requiring BLS EMS stand by whenever possible. Historically, there are less than 5 special events per year which are subject to change at the sole discretion of the government. During special event standbys, the contractor is authorized to file claims, for any patient treatment or transport services provided the requirements in Part 2, section 6 are followed. As applicable, the contractor will be responsible for submitting all special event standby claims to the government in WAWF.

g. During regular duty hours, the contractor shall assist TYAD F&ESB with the development, updating, and administration of its Public Access Defibrillation (PAD) and Stop the Bleed (STB) program. This assistance includes monthly inspections of 23 deployed Automated External Defibrillators (AEDs) and STB kits, occasional training of the workforce in CPR and the proper use of AEDs and promoting awareness of cardiac and other medical emergencies. Additionally, the contractor will provide training for the STB program, equipping employees with essential skills to control severe bleeding in emergency situations. All AED and STB inspections will be conducted using a TYAD F&ESB inspection form and submitted to the COR no later than the fifth business day of each month.

h. The services required under this contract are non-personal services. Contract workers are employees of the contractor and are under their administrative control and supervision. The contractor, through their workers, shall perform the tasks outlined herein. The Government will not supervise, direct, or control contractor workers.

Similarly, the contractor and their workers shall not supervise, direct, or control the activities of TYAD personnel or employees of other contractors. The contractor is accountable to the Government for the actions of their workers.

i. The contractor will be responsible for submitting an invoice for these requirements to the government monthly in WAWF.

j. Offerors shall provide in their technical proposals the following:

(1) A detailed written staffing plan that describes the methods for maintaining adequate staffing coverage during regular duty hours. This plan must include a one

(1) month template of the shift schedule, indicating the start and end times for contractor employees, demonstrating staffing coverage during regular duty hours.

3. CONFLICTS OF INTEREST.

Current Government employees are prohibited from being employed by the contractor in any capacity which may pose a personal conflict of interest as stated in FAR clause 52.203-16.

4. OVERTIME.

Overtime hours are not approved for this contract.

5. HOURS OF OPERATION.

The contractor shall maintain on-site BLS EMS standby, emergency and non-emergency response, and patient treatment and transport service capability during regular duty hours. Regular duty hours encompass periods of inclement weather, natural disasters, and other local, state, or national emergency situations. At the time of contract execution, the COR shall provide the contractor with a list of the current calendar year’s federal holidays. The contractor can also access this list at https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/.

6. PERIOD OF PERFORMANCE.

The period of performance is one year (52 weeks) from the commencement of the service, subject to the Government’s option to extend the period of performance. The contract will be for one base year and four one-year option periods. Exercise of options is at the sole discretion of the Government.

7. EMERGENCY CONTACT.

The Contractor shall provide a listing of management/supervisory personnel, in order of notification preference, by name, phone numbers and email address, where the government can make immediate contact with management representatives for administrative issues affecting contract performance (e.g., short staffing on duty, delayed response, etc.). In instances where an answering service is utilized, the contractor shall return all calls immediately after the message is left by authorized Government personnel (COR/TYAD F&ESB Fire Chief or Assistant Fire Chiefs).

8. DRUG TESTING PROGRAM.

a. The contractor shall maintain a drug-testing program that includes initial, random and reasonable suspicion testing for all contract personnel supporting this contract.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

b. Offerors shall provide in their technical proposals a detailed written plan describing the drug testing program that includes policies, procedures and methods for administering and enforcement for initial employment testing, random testing and reasonable suspicion testing.

9. PHYSICAL REQUIREMENTS.

The contractor shall ensure that all contractor employees are in good health, mentally alert and are overall fit for duty for the expected physical demands associated with BLS EMS stand-by, emergency and non-emergency response, and patient treatment and patient transport services during regular duty hours.

10. DISCLOSURE OF INFORMATION.

a. This contract may require the contractor to access data and information proprietary to a government agency, another government contractor, or of a nature such that its dissemination or use, other than as specified in this contract, would be averse to the interests of the Government or others. Neither the contractor nor contractor personnel shall divulge, or release data or information developed or obtained during the performance of this contract, except to authorized Government personnel or upon written request from the Contracting Officer's Representative (COR) and/or the Fire Chief or their delegates.

b. The contractor shall not use, disclose, or reproduce data and information obtained in the performance of this contract. The contractor will be required to execute a corporate non-disclosure agreement (NDA) and shall ensure that all on-site contractor personnel execute an NDA to provide for the security and protection of TYAD and other sensitive data. The corporate NDA will be provided by the COR upon contract award and must be returned within five (5) business days of receipt. All NDAs for on-site contractor personnel shall be submitted along with the personnel credentials IAW section 1.14 A.

11. SOCIAL NETWORKING.

Contractor employees are prohibited from posting, tweeting, or otherwise publishing data and information developed or obtained during day-to-day operations at TYAD on social networking sites, including but not limited to Facebook, X (formerly Twitter), LinkedIn, Snapchat, and Instagram.

12. CONTRACTOR IDENTIFICATION AND UNIFORM REQUIREMENTS.

a. IAW Federal Acquisition Regulation 37.114(c), all contractor personnel attending meetings, answering Government telephones, or working in situations where their contractor status is not obvious are required to identify themselves as such to avoid being mistaken for Government officials. All on-site contractor personnel must clearly represent themselves as contractor employees, distinct from Government personnel.

b. Contractor employees are required to wear their government-issued identification badges visibly while performing work on-site at TYAD. They must ensure that all emails, documents, or reports they produce are appropriately marked as contractor products, and that contractor participation is clearly disclosed. All signature blocks in emails must indicate that the sender is a contractor employee and include the contractor's company name.

c. Contractor employees must adhere to high standards of personal hygiene and maintain a clean, neat, and professional appearance. They are required to wear a complete duty uniform at all times during regular duty hours and use Personal Protective Equipment (PPE) as mandated by the PA DOH. The contractor is responsible for all costs associated with uniforms and PPE. Uniforms must include, at a minimum, uniform trousers, uniform shirts displaying the contractor company name, an all-season jacket or equivalent, and appropriate footwear to maintain a professional appearance while performing their duties and interacting with the TYAD population.

d. TYAD is committed to providing a comfortable and inclusive work environment for all employees, contractors, and visitors. Clothing that may be deemed offensive or cause discomfort to Government employees, other contractors, or visitors is strictly prohibited at all times while on-site at TYAD. This includes revealing or provocative attire, clothing featuring profane language, or clothing that promotes causes related to politics, religion, sexuality, race, age, gender, and ethnicity.

13. PROTECTION.

a. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in the PWS and in effect at the work sites. The Contractor shall coordinate with the supporting Government security office for submission of required suitability investigations.

b. Non-Government-owned computing systems or devices. The Contractor shall comply with AR 25-1 and AR 25-2. The Contractor shall not install or connect non- Government-owned computing systems or devices to Government networks without the COR’s coordinating and obtaining proper authorization from the appropriate Information Assurance Manager (IAM), ensuring that all software has a Government Certificate of Net worthiness. The non-Government- owned computing systems or devices include, but are not limited to, personal or Contractor- owned thumb drives (e.g., memory sticks, flash drives, Universal Serial Bus (USB) drives, jump drives, pen drives), removable or external hard drives, Personal Digital Assistants (PDA), PC Cards/Express Cards, MP3 players, cell phones, digital media, floppy disks, compact disc (CD)/digital video disk (DVD) burners, optical recordings, photo flash cards, laptops or any devices that can store data.

14. PHASE-IN/OUT.

a. Phase-In.

(1) Minimum phase in/out shall be seven (7) calendar days from date of contract award. Maximum phase in/out period shall not exceed 30 calendar days from the date of contract award. The contractor shall develop and provide the Contractor Officers Representative (COR) a detailed written transition plan prior to phase in. This plan shall ensure a seamless transition of services between the outgoing Government EMS BLS contractor and the succeeding BLS EMS contractor. The contractor shall establish initial contact with the COR and TYAD F&ES POC within five (5) business days from contract award via telephone or email.

(2) Phase-in is defined as providing sufficiently trained and qualified personnel, a PA DOH licensed BLS EMS ground ambulance and all required EMS equipment and supplies required to execute appropriate and professional BLS EMS stand-by, response, and patient treatment and patient transport services for TYAD F&ESB during regular duty hours. Transfer of services shall occur between the outgoing Government BLS EMS contractor and the succeeding BLS EMS contractor at the end of the existing BLS EMS contractors shift (6:00 A.M.) on the last day of the existing BLS EMS contract.

(3) This transition plan shall include, but is not limited to the following:

(a) Coordination with Government representatives.

(b) Review, evaluation and transition of current support services.

(c) Government-approved training and certification process.

(d) Transfer of all necessary business and/or technical documentation.

(e) Orientation phase and program to introduce Government personnel, programs and the users to the contractor’s team, tools, methodologies, and business processes.

(f) Distribution of Government owned assets.

(g) Transfer of Government Furnished Equipment (GFE) and GFE inventory management assistance.

(h) Applicable personnel in-processing procedures.

(i) Issue and account for government keys, identification and access cards.

(j) Familiarization with TYAD and surrounding county communication procedures and channels.

(k) Familiarization with current PA DOH, Bureau of EMS BLS protocols.

(4) All contract personnel shall in-process through designated Government personnel to ensure compliance with the Government’s requirements for establishment of security measures and other administrative in-processing requirements identified by the Government.

(5) At the time of phase in and prior to commencement of services, the contractor shall provide the COR with a copy through email in PDF format of the contractors current PA DOH Licensure for the BLS level of service. The contractor shall also provide copies through email in PDF format of the credentials listed in this section 14 a. (7) for each contractor employee supporting this effort on-site at TYAD and prior to any new contractor employees reporting for duty on-site at TYAD who may be hired at any time during the period of performance. The contractor shall ensure all credentials are obtained prior to being assigned to this effort and that all contractor employees are able to maintain these requirements during the periods of performance.

(6) The contactor shall submit copies of all items listed in 14 a. (7) for each contract employee supporting this effort on-site at TYAD IAW the following submission requirements.

(a) One (1) PDF file per contractor employee, file shall be titled with the contractor employees’ last name and contain all credentials as one (1) file attachment.

(b) One (1) credential per page.

(c) Be legible and arranged in an organized manner.

(d) Submitted to the COR, by e-mail, no later than 3:00 P.M. EST on the date of submission.

(7) Contractor Credentials

(a) Current PA EMT-B or higher certification (Nationally Registered contractors must possess PA DOH EMT-B through reciprocity).

(b) Current CPR/AED Certification.

(c) PA Child Abuse Clearance Report.

(d) Valid State Issued Driver’s License.

(e) National Incident Management System 100, 200, 700 and 800 certificates.

(f) Signed Non-Disclosure Agreement.

b. Phase Out.

(1) The contractor shall provide a plan for a 30-day outgoing transition period in order to transition work to the succeeding BLS EMS contractor. The COR will notify the outgoing BLS EMS contractor of all outstanding requirements the contractor must first complete before the contract ends. The contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding contractor. The contractor shall fully cooperate with the succeeding contractor and the Government so as not to interfere with their work or duties.

(2) IAW the Government-approved plan, the contractor shall assist the Government in planning and implementing a complete transition from this contract to the succeeding BLS EMS contractor. This shall include formal coordination with Government staff and successor staff and management. It shall also include delivery of copies of existing policies and procedures and delivery of required metrics and statistics.

(3) This transition plan shall include, but is not limited to:

(a) Coordination with Government representatives.

(b) Review, evaluation and transition of current support services.

(c) Government-approved training and certification process.

(d) Transfer of all necessary business and/or technical documentation.

(e) Orientation phase and program to introduce Government personnel, programs, and users to the Contractor's team, tools, methodologies, and business processes.

(f) Transfer of GFE and provide GFE inventory management assistance.

(g) Applicable transition debriefing and personnel out-processing procedures.

(h) Coordination with the Government to account for all Government keys, Identification and/or access cards and vehicle placards.

(i) Familiarization with TYAD and surrounding county communication procedures and channels.

(4) All contract personnel shall out-process through the designated Government personnel to ensure compliance with the Government’s requirements for terminating access and other administrative out-processing requirements as identified by the Government.

(5) The Contractor shall ensure all contract employees turn-in all Government keys, Identification and/or access cards, vehicle access passes, etc. to the COR. The TYAD Law Enforcement and Security Branch shall be notified of any instance where a contractor employee fails to turn in any required Government issued items.

c. Government Furnished Property (GFP) and GFE for Contractor Use.

(1) Work will be accomplished at a designated on-site BLS EMS Response Location on TYAD property. Currently, this location is 11 Hap Arnold Blvd. Building 17 Tobyhanna PA, 18466, TYAD F&ESB Headquarters and is subject to change at the Government’s discretion.

(2) The location provided will include a heated garage stall for parking one (1) BLS EMS Type III or smaller ground ambulance during regular duty hours (available space is 10 feet wide max by 25 feet max due to space restrictions). Overnight or outside parking of Ambulances or Equipment is not available or authorized during overnight hours Monday through Friday, 5:01 P.M. to 06:59 A.M, weekends, and federal holidays. The designated on-site EMS response location shall have, if needed, three (3) storage lockers (secure as necessary) for expendable BLS EMS supplies and equipment appropriate for the historical call volume of TYAD responses and PA DOH licensure requirements for BLS EMS services based on historical TYAD regular duty hour response data.

(3) A plymovent vehicle exhaust system is installed at the current EMS response location, and it shall be the responsibility of the contractor for the full cost to purchase and install the appropriate plymovent adapter and transmitter for the contractor owned and operated BLS Ground ambulance to ensure compatibility with the existing plymovent system to comply with the requirements of NFPA 1500; Standard on Fire Department Occupational Safety, Health, and Wellness Program.

(4) Contractors assigned to TYAD will have access to common shower (as needed) and lavatory (some designated unisex) facilities as well as a common kitchen area equipped with a sink, microwave, and range, which is used by both contractors and Government employees. If required, the Government will provide a combination or apartment-style washer/dryer for laundering BLS EMS ground ambulance linens and towels. A common refrigerator and freezer will also be available for the use of assigned contractors during each shift. This appliance is currently located outside the Assistant Chief's office due to space restrictions and is subject to relocation at the Government's discretion. Contractors are permitted to store food and drink requiring refrigeration or freezing, and it is their responsibility to ensure that all items are properly labeled and removed in a timely manner to maintain cleanliness and organization.

(5) The contractor shall provide office supply support for the day-to-day requirements of a typical EMS office environment with less than 100 EMS responses per year, if required. One (1) small workstation without drawers and a chair capable of supporting a computer and small printer will be provided, if required. This workstation can store a contractor-owned 2-drawer filing cabinet. Both Government and contract employees are responsible for cleaning up after themselves, including washing items used in food preparation, cleaning up after meals, and wiping down countertops.

Additionally, the contractor shall assist in the daily cleaning of common areas, including sweeping and mopping floors, vacuuming, emptying all garbage cans in common areas (including apparatus stalls), and clearing snow and ice from entry and exit ways during winter weather events.

(6) Due to the existing labor management agreement, the firehouse gym is exclusively for the use of Government employees. On-duty contract personnel are required to attend the TYAD F&ESB morning start-up (roll call) meeting, which occurs in person daily, typically around 0800 and may be subject to change at the Assistant Chief’s (or acting) discretion. The contractor shall be responsible for all costs associated with contractor provided internet service, computer monitor, tower, keyboard, mouse and printer and PA DOH EMS compliant patient care reporting software.

(7) Sleeping during regular duty hours is strictly prohibited. Contractor employees will be authorized to use Government dining facilities during their normal operating hours and at contractor employees’ expense. Contractor will be prohibited from having visitors on site other than those conducting official business with and/or who are employed by the Contractor. The Government will provide a vehicle placard for the depot-based ambulance for entry to the installation which must be displayed at all times while on the installation. When off the installation, this placard shall be removed from plain sight.

(8) Two (2) designated dual band TYAD Land Mobile Radio portables shall be issued by the Government to support two (2) on-duty contractor employees and one (1) BLS EMS ground ambulance assigned to TYAD during regular duty hours. At the beginning of the duty shift, the contractor will sign out and retrieve the two designated portable radios. At the conclusion of the shift, the contractor is required to sign-in and return these portable radios to their designated charging bank. All mutual aid units will operate on the appropriate Monroe County channels. Issued portable radios shall not be permitted off site unless in the performance of official duties associated with this effort (e.g., emergency response, off post for fuel, supplies, etc.). All Government issued portable radios are subject to regular property book inventory and shall be made available to the Government POC upon request from the COR. Contractors are not authorized to take any Government issued portable radios off site to monitor calls from a private residence or at any time they are off duty. The contractor shall be responsible for the full cost of replacement or repair of any Government issued portable radio that is lost, stolen and/or damaged, abused or broken outside of normal wear and tear. If intentional destruction is suspected, the Law Enforcement and Security Branch will be notified for a formal investigation. Normal wear and tear are those conditions generally encountered in the performance of BLS EMS stand-by, response and patient transport services. Contractors are not authorized to purchase fuel or other goods from the Post Exchange or Commissary unless they possess an active duty and/or retired military ID.

d. Antiterrorism (AT) / Operations Security (OPSEC) Requirements.

The information below is the mandatory security requirements that must be incorporated into all Statements of Work and Performance Work Statements.

All Tobyhanna Army Depot (TYAD) contracts and other acquisition-related documents must ensure privacy and security controls follow this information, and that contractors, subcontractors, and service providers protect Privacy Act information in the same way the organization adhering to the Federal Acquisition Regulations (FAR) Privacy Act provisions (Subparts 24.1 and 24.2) and include the specified contract clauses (Parts 52.224-1 and 52.224-2), as appropriate, to ensure that personal information is protected as mandated.

In addition to the changes authorized by the clause of this contract; should Force Protection Condition (FPCON) at the installation change, the Government may require changes in contractor security matters and/or processes.

FPCON impact on work levels.

TYADs Current FPCON: Bravo

FPCON Charlie: Applies when a hostile incident occurs within the CDR’s area of interest (AOI), or intel is received indicating a hostile act or targeting against DoD elements, PAX, or facilities is likely.

FPCON Delta: Applies when a terrorist attack or hostile act has occurred or is anticipated against specific installations or operating areas.

Contracting Officer’s Representatives (CORs) - Please place an “X” on option 1 or option 2 below.

If option 1 applies, you must specify within the brackets which contracted services Basic Life Support Emergency Medical Services will be affected.

1. ____ During FPCONs Charlie and Delta, Basic Life Support Emergency Medical Services are discontinued. Basic Life Support Emergency Medical Services will resume when the FPCON level is reduced to level Bravo or lower.

2. _X_ This contract and its employees are considered mission essential. Therefore, all contractor employees are required to report for duty and remain on duty during declared emergencies and/or elevated FPCON levels unless otherwise directed by the contacting officer via the appropriate COR.

Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays.

Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

(If Required) The contractor shall provide support during contingencies, exercises, heightened operations, and adverse weather or security closures in the accomplishment of performance requirements. From time to time, the Base Commander may decide to close all or part of a base in response to an unforeseen emergency or similar occurrence. Such emergencies include adverse weather such as snow, or ice, "an act of God,” such as tornado or earthquake, or a base disaster such as a gas leak or fire.

Emergency Communications and Services.

If assigned to TYAD for seven days or longer, contractors will enroll in the ALERT! Mass Warning Notification System (MWNS) at https://alertservices.csd.disa.mil/.

Alert! MWNS is NOT optional - it is a Headquarters Department of the Army (HQDA) requirement to be a registered user.

Due to the life-safety implications of the information being relayed and the requirement to provide immediate alerts and warnings, personnel assigned to TYAD must ensure that their personal contact information, including after-duty hours contact information, as appropriate (e.g., personal cellular phone numbers or landline phone numbers), e-mail addresses, home address, etc., are entered into the system and regularly updated or verified every 90 days to remain current and accurate.

• A Common Access Card (CAC) is required to register for ALERT!

• If a CAC has not been deemed necessary for the contractor (see below paragraph: Common Access Card (CAC), COR will send the following information to usarmy.tyad.tyad.mbx.secops-at@army.mil or TYAD Antiterrorism Officer to manually input personnel data into ALERT!

• Full Name

• Cell Phone

• Is SMS ok for alerts? Yes or No

• Email

• Contractor: For what Cost Center

• Name of COR

• Expected length of contract

In the event of a life-threatening emergency or natural disaster, COR will account for assigned contractors. COR will send personnel accountability report to Emergency Operations Center (EOC).

Base closure announcements will be disseminated via ALERT! MWNS.

Antiterrorism (AT) Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training prior to contract report date. This training is required for any additional or new contractor employees who start after that period.

The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR/POC within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jko.jten.mil course# JS- US007 for their training. Completion of contractor employee training will be documented on ELTY form 583, TYAD On-Post Training Record, or contractor equivalent. As applicable, contractor employees must complete annual AT awareness training as it pertains to the length of the contract.

iWATCH Army Training. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 60 calendar days after contract award. Contractors and all associated sub-contractors will be briefed by the TYAD Antiterrorism/Force Protection officer. It is recommended this training be conducted as part of an initial entry briefing or unit/organization newcomer’s briefings. Send training requests to usarmy.tyad.tyad.mbx.secops-at@army.mil, completion of contractor employee training will be documented on ELTY form 583, TYAD On-Post Training Record or contractor equivalent.

Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by TYAD Law Enforcement. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy.

Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

A background check and approval from Tobyhanna Army Depot (TYAD) Law Enforcement is required for all contractor and subcontractor personnel prior to on-site access at TYAD. All persons seeking entrance to TYAD shall submit to and comply with all security standards and requirements in force at the time such persons are seeking entry. All contractors, regardless of resident status or citizenship, will be subject to vehicle search and intense in-processing by TYAD security personnel prior to being granted access to TYAD. This security screening process may be time consuming, and access may be delayed or denied. The contractor shall ensure ELTY Form 648-C is https://jko.jten.mil/ completed for all contractor and subcontractor personnel requiring depot access to include warranty services. The TYAD point of contact (POC) will provide ELTY Form 648-C, “Request Access to Tobyhanna Army Depot” to the contractor/vendor at least ten days prior to the expected visit date for completion. The contractor/vendor shall return the completed ELTY Form 648-C to the TYAD POC in a timely manner so the same may be submitted to Security for processing no later than seven days prior to the visit. All the required fields on the form shall be complete and accurate by the contractor/vendor for timely processing. This requirement is inclusive of on-site supervisory or managerial personnel and sub-contractor personnel that the contractor anticipates will be performing work or visiting on-site. This security screening does not relieve the contractor of any responsibilities to conduct thorough pre-employment background checks and drug screening. Contractor workers will not be granted access to the work site until security screening is completed, and access is approved. Any contractor personnel on-site who fail screening will not be permitted further access to

TYAD.

Submit the completed ELTY Forms 648-C form(s) to the COR or POC. Ensure contracts include the provisions that check for the possibility of and prevent undocumented workers for inclusion in contracted work related to Army missions.

The company will ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

Common Access Card (CAC): [If applicable.] Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

Contractors shall be identified with Government issued identification card (e.g., Common Access Card (CAC) or unit specified identification card). When required, contractor personnel shall comply with local security policies to wear their identification card in a standardized manner, clearly visible attached to the torso of the exterior garment above the belt and below the shoulders except when in use (i.e., inserted in a computer CAC reader) or when in controlled areas requiring other credentials as the primary method of identification. To access any Government base and certain facilities, the contractor shall present required identification card upon demand. Upon exit from Government facilities, the contractor shall conceal their credentials (CAC or other credentials) from plain view. The contractor and Contractor Security Manager/Officer shall coordinate with the COR for Government credential issues.

For contractors that do not require CAC, but require access to a DoD facility or installation: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.

Collection of Badges: The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

1. When no longer needed for contract performance

2. Upon completion of the Contractor employee’s employment

3. Upon contract completion or termination

The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements. The Contractor shall insert the substance of this clause, including this paragraph, in all subcontracts when the subcontractor’s employees are required to have routine physical access to a federally controlled facility and/or routine access to a federally controlled information system. It shall be the responsibility of the prime Contractor to return such identification to the issuing agency in accordance with the terms set forth in of this section, unless otherwise approved in writing by the Contracting Officer. The company will return all issued U.S. Government Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility. Contractor personnel will obtain a vehicle pass for access to the military installation and Common Access Cards (CAC) for computer access, if applicable.

Security Clearances. [If applicable.] Performance of work will require access to classified information or equipment IAW the DD Form 254, Contract Security Classification Specification, provided as an attachment. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor. If subsequent to the date of this contract, the security classification or security requirements under this contract are changed by the Government and if the changes cause an increase or decrease in security costs or otherwise affect any other term or condition of this contract, the contract shall be subject to an equitable adjustment as if the changes were directed under the Changes clause of this contract.

The Contractor agrees to insert terms that conform substantially to the language of this clause but excluding any reference to the Changes clause of this contract, in all subcontracts under this contract that involve access to classified information.

Contractor personnel performing IT sensitive duties are subject to investigative and assignment requirements IAW AR 25-2, AR 380-67, DoD 8570.0 and affiliated regulations. Army regulation available at www.apd.army.mil.

Threat Awareness and Reporting Program (TARP). [If applicable.] For all contractors with security clearances, per AR 381-12, TARP contractor employees must receive initial and annual TARP training by a CI Agent or other trainer as specified.

Insider Threat Program. The contractor will establish and maintain an insider threat program to gather, integrate, and report relevant and available information indicative of a potential or actual insider threat, consistent with E.O. 13587 and Presidential Memorandum “National Insider Threat Policy and Minimum Standards for Executive Branch Insider Threat Programs.”

Operational Security (OPSEC). OPSEC is not a one-time checklist, it is a dynamic, ongoing process embedded in every phase of planning, execution, and daily operations.

It requires continuous critical thinking and vigilance from everyone who interacts with government information or operates on a government installation. This includes military personnel, Department of Defense civilians, contractors, subcontractors, and family members. OPSEC is not just a policy, it’s a mindset. Its success depends on consistent awareness and execution by every member of the TYAD community.

At TYAD, all observations, communications, and experiences must be protected and must not be shared with anyone lacking a lawful government purpose or a validated business need-to-know. This disciplined approach ensures that emerging threats, evolving vulnerabilities, and shifting mission parameters are constantly reassessed and addressed to safeguard critical information.

OPSEC applies across the full spectrum of DoD missions, functions, programs, and activities under this contract. Practicing OPSEC daily is a requirement that is essential to mission success and the protection of national security assets.

Failure to properly safeguard sensitive or classified information—whether through negligence, willful misconduct, or ignorance—may result in administrative, disciplinary, contractual, or criminal consequences.

OPSEC Plan. (If applicable- not all contracts require an OPSEC Plan or SOP)

When a contract involves any task that could expose critical information or Controlled Unclassified Information (CUI) to adversary exploitation, an OPSEC Plan or SOP is mandatory. To be more specific, any TYAD contract involving the repair, calibration, maintenance, upgrade, or testing of mission-critical electronic systems—such as communications, encryption, electronic warfare, satellite, or unmanned platforms— automatically triggers the requirement for an OPSEC Plan or SOP under AR 530-1.

These efforts involve Controlled Unclassified Information (CUI) like system configurations, performance data, and operational logs that adversaries could exploit.

CORs, contractors, and subcontractors should therefore assume that any work touching these capabilities will require a formal OPSEC Plan or SOP—complete with critical information identification, countermeasure assignment, and Government OPSEC Officer approval—to mitigate the risk of unauthorized disclosure. According to DoD policy and Army Regulation 530-1, an OPSEC Plan or SOP is required when the Statement of Work (SOW) or Performance Work Statement (PWS) includes any of the following criteria:

• The contract supports handling, processing, or storage of CUI or FOUO materials

• Identified critical information resides in documents, systems, or operations tied to the SOW/PWS

• Tasks involve design, development, manufacturing, testing, or maintenance of sensitive equipment

• Activities include exercises, deployments, or training events with potential visibility to unauthorized audiences

• Performance location is outside controlled or classified environments (e.g., off-installation work sites)

The requirement for an OPSEC Plan/SOP will be explicitly stated in the SOW/PWS by the Contracting Officer Representative (COR). If the SOW/PWS contains an “OPSEC Requirements” clause or cross-reference to AR 530-1, the contractor must:

1. Develop and submit an OPSEC Plan/SOP within 90 calendar days of contract award

2. Ensure the document is reviewed and approved by the designated Government OPSEC officer

3. Address these mandatory elements:

• Identification of the organization’s critical information and CUI

• Reasons for each information item must be protected

• Physical and digital locations where the information resides

• Assigned responsibilities for safeguarding each piece of critical information

• Specific countermeasures and enforcement procedures tied to the SOW/PWS tasks

4. Assign an OPSEC Coordinator who obtains OPSEC Level II certification per AR 530-1

CORs will flag these criteria in the SOW/PWS, to ensure that everyone has clear guidance for when an OPSEC SOP/Plan is required and how to comply with DoD and Army OPSEC regulations.

OPSEC Training Requirements. In accordance with AR 530-1 (4-2-a), the contractors and subcontractors shall ensure all…