26-27-04 Built to Grow RFP.pdf

Built to Grow: Contractor Capacity Building Program

Request for Proposal

RFP# 26-27-04

Date of Issuance: August 13, 2026

Due Date: September 4, 2026 @ 2:00 PM (EST)

Contact Person: Tish Williams Title: Business Development Manager

Phone Number: 252-329-4505 Email Address: tfwilliams@greenvillenc.gov

“LATE PROPOSALS WILL NOT BE ACCEPTED”

Issuing Department

Community and Development Services Department Business Development Division

201 West Fifth Street Greenville, North Carolina 27858 mailto:tfwilliams@greenvillenc.gov

Table of Contents

SECTION ONE: INTRODUCTION

1.1 Purpose

1.2 Background

1.3 Request for Proposals (RFP) Timeline

1.4 Proposal Questions

1.5 Proposal Submission Requirements and Contact Information

1.6 Rights to Submitted Materials; Public Records Requirements

1.7 Communications

1.8 Lobbying

1.9 Proposer Expenses

1.10 Proposer Acceptance

1.11 General Instructions

SECTION TWO: SCOPE OF WORK

2.1 Overview

2.2 Program Goals and Desired Outcomes

2.3 Program Participants and Timeline

2.4 Program Design & Planning

2.5 Business Assessments & Business Growth Plans

2.6 Program Services

2.7 Program Performance & Reporting

2.8 Deliverables

2.9 City Responsibilities

SECTION THREE: PROPOSAL REQUIREMENTS

3.1 Proposal Required Documents Format

SECTION FOUR: PROPOSAL EVALUATION AND FINAL SELECTION

4.1 Proposal Evaluation Criteria

4.2 Final Selection

4.3 Notice to Proposers Regarding RFP Terms and Conditions

SECTION FIVE: TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

5.1 Nondiscrimination Provisions, Appendices A & E

APPENDIX I- PROPOSER QUESTIONNAIRE

APPENDIX II- REFERENCE QUESTIONNAIRE

APPENDIX III-GENERAL TERMS AND CONDITIONS

APPENDIX IV-EXCEPTIONS TO RFP

APPENDIX V-CONFLICT OF INTEREST CERTIFICATION FOR CONSULTANTS/CONTRACTORS

SECTION ONE: INTRODUCTION

1.1 Purpose

The City of Greenville (The City) is soliciting proposals from qualified firms or organizations to serve as the Program Partner for Built to Grow, the City’s contractor capacity-building program.

The purpose of this Request for Proposals (RFP) is to select a qualified Program Partner to develop and deliver the Built to Grow initiative in alignment with the City's established program framework by providing technical assistance through educational workshops, virtual cohort learning sessions, individualized business coaching, and business support services for licensed general contractors. The selected Program Partner will work collaboratively with the City's Business Development Division to strengthen participating contractors' business operations, organizational capacity, and readiness to pursue future construction opportunities.

1.2 Background

The City of Greenville is committed to supporting the growth and long-term success of local businesses through strategic business development initiatives that strengthen the local economy and create opportunities for small businesses to grow and compete. As part of this commitment, the City's Business Development Division continues to identify opportunities to support local small businesses through education, technical assistance, strategic partnerships, and business development resources.

Recognizing the important role licensed general contractors play in housing, neighborhood revitalization, and economic development, the Business Development Division conducted a Contractor Capacity Needs Assessment with licensed general contractors participating in the City's Housing Rehabilitation Program. The assessment provided valuable insights into contractors' business goals, operational challenges, and areas where additional support could improve operations and position firms for future growth.

The City has chosen to begin this initiative with existing licensed general contractors, building upon businesses that are already operating while responding directly to needs identified through the Contractor Capacity Needs Assessment. While many participating contractors expressed an interest in growing their businesses and pursuing larger construction opportunities, the assessment also identified several barriers that limit growth, including access to funding, bonding, staffing capacity, time constraints, and increasing material costs.

Contractors also identified a need for additional business support in areas such as contract administration, workforce development, marketing, and access to business resources.

Strengthening the capacity of local contractors also supports broader City priorities. The City Council's Strategic Plan identifies affordable housing as a key priority, and the City continues to invest in programs and initiatives that expand housing opportunities throughout the community. In addition, the City is advancing its 50-in-10 Initiative, a long-term effort to support the development of 50 homes over a ten-year period. Developing a stronger network of qualified local contractors helps position businesses to pursue housing rehabilitation, residential construction, and other community development opportunities while supporting the City's long-term housing, community engagement, and economic development goals.

In response to these findings and priorities, the City developed Built to Grow, a contractor business development initiative designed to help participating contractors strengthen business operations, increase organizational capacity, and prepare for future growth. Through individualized business assessments, customized Business Growth Plans, technical assistance delivered through educational workshops, virtual cohort learning sessions, one-on-one coaching, and connections to strategic partners and business support services, the initiative is intended to help participating contractors build the knowledge, systems, and capacity needed to achieve their business goals.

The City is seeking proposals from qualified firms or organizations with demonstrated experience in contractor development, construction business operations, and small business technical assistance to serve as the Program Partner for Built to Grow. The selected Program Partner will collaborate with the City's Business Development Division to further develop and deliver the initiative through technical assistance, individualized coaching, educational workshops, and business development resources that support measurable business growth, increased organizational capacity, and greater readiness to pursue future construction opportunities.

1.3 Request for Proposals (RFP) Timeline

Provided below is a list of the anticipated schedule of events related to this solicitation. The City of Greenville reserves the right to modify and/or adjust the following schedule to meet the needs of the service. All times shown are Eastern Time (EST).

Event Date Time

Issuance of RFP August 13, 2026

Pre-Proposal Meeting (Non-mandatory)

August 18, 2026 Virtual Meeting via Microsoft Teams

Those wishing to attend should request the meeting link by email at tfwilliams@greenvillenc.gov no later than August 17, 2026 by 5:00 p.m. EST.

2:00 p.m. EST

Deadline to Submit Questions

August 19, 2026 5:00 p.m. EST

City Response to Questions

August 20, 2026 TBD

Proposal Due Date and Time

September 4, 2026 2:00 p.m. EST

Recommendation to Council for Approval and Notification of Award

October 2026 TBD

1.4 Proposal Questions

It is the Proposer’s responsibility to ensure that all addenda have been reviewed and considered in the preparation of its proposal. Requests for clarification and questions to this RFP must be received by the City no later than the date shown above in Section 1.3, entitled “RFP Timeline” for the submittal of written inquires. The firm’s failure to request clarification and submit questions by the date in the RFP Timeline above shall be considered to constitute the firm’s acceptance of all City’s terms and conditions and requirements. The City shall issue addenda reflecting questions and answers to this RFP, if any, and shall be posted to the City website. No information, instruction or advice provided orally or informally by City personnel, whether made in response to a question or otherwise in connection to this RFP, shall be considered authoritative or binding. Respondents shall be entitled to rely only on written material contained in an Addendum to this RFP. Please submit all questions related to this RFP in writing (via email) to tfwilliams@greenvillenc.gov. Please insert Built to Grow: Contractor Capacity Building Program in the subject line. Questions asked via telephone will not be answered.

1.5 Proposal Submission Requirements and Contact Information

Proposals must follow the format as defined in Section 3. PROPOSAL REQUIREMENTS, and be addressed and submitted as follows:

City of Greenville Municipal Building

201 West Fifth Street Greenville, NC 27858

Attention: Tish Williams, Business Development Manager

RFP No./Title: 26-27-04 Built to Grow: Contractor Capacity Building Program

Proposals can be mailed in an envelope or package and clearly marked with the name of the submitting company, the RFP number and the RFP Title.

A. Three (3) signed hard copies of the signed proposal; OR

B. One (1) electronic version of the signed proposal.

The electronic version of the Proposal can be submitted as a viewable and printable Adobe Portable Document File (PDF) at the below link. Please upload and save the Proposal under the file name: RFP# 26-27-04 and Your Firm’s Name at:

https://www.dropbox.com/request/8okvdp4o2cyg9f1b4qk2.

https://www.dropbox.com/request/8okvdp4o2cyg9f1b4qk2

The hard copies or electronic version must be received by the City on or before the RFP due date and time provided in Section 1.3. Proposals received after the RFP due date and time will not be considered and will be returned unopened to the return address on the submission envelope or package.

Any requirements in the RFP that cannot be met must be indicated on Appendix IV, “Exceptions to the RFP” and submitted with proposal. Proposers must respond to the entire Request for Proposals (RFP). Any incomplete proposal may be eliminated from competition at the discretion of the City of Greenville. The City reserves the right to reject any or all proposals for any reason and to waive any informality it deems in its best interest.

Proposals that arrive after the due date and time will not be accepted or considered for any reason whatsoever. If the Firm elects to mail in its response, the Firm must allow sufficient time to ensure the City’s proper receipt of the package by the time specified in Section 1.3, “RFP Timeline”. Regardless of the delivery method, it is the responsibility of the Firm to ensure that their response arrives at the designated location specified in this Section by the due date and time specified in Section 1.3, “RFP Timeline”.

1.6 Rights to Submitted Materials; Public Records Requirements

All proposals, responses, inquiries, or correspondence relating to or in reference to this RFP, and all reports, charts, and other documentation submitted by Proposers (other than materials submitted as and qualifying as trade secrets under North Carolina law) shall become the property of the City when received and the entire proposal shall be subject to the public records laws of the State of North Carolina except where a proper trade secrets exception has been made by the Proposer in accordance with the procedures allowed by North Carolina law.

The City reserves the right to retain all proposals submitted and to use any ideas in a proposal regardless of whether that proposal is selected. Submission of a proposal indicates acceptance by the Proposer of the conditions contained in this Request for Proposals.

If the City receives a request to disclose materials that have been labeled as a trade secret or confidential by the proposer, the City shall provide the proposer with notice of the request.

Within five (5) calendar days of receipt of this notice, the proposer must notify the City of whether or not it instructs the City to withhold the materials from public inspection and the proposer must seek, at its sole cost, appropriate judicial action to prevent the disclosure of the materials. If the proposer notifies the City to withhold materials from public inspection, said notice must also include a legal justification for why the withheld materials qualify for exemption from the North Carolina public records act. If such justification is not provided with the notice to withhold materials, the proposer acknowledges that the notice shall be void and deemed of no effect and that the City may release the information without penalty. Further, if the proposer does not take action to prevent the disclosure of the materials within this five (5) calendar day period, the City may release the information pursuant to the public records request without any penalty from or liability to the proposer.

By submitting a proposal to the City, the proposer accepts all terms and conditions of this section. Any exception to this section shall not be allowed and an attempt to except a proposal from this section will be deemed void and of no effect and may result in the proposal being disqualified from the selection process.

By submitting a proposal, each respondent to the RFP agrees to indemnify and hold harmless the City and each of its officers, employees, and agents from all costs, damages, and expenses incurred in connection with the City refusing to disclose any material that the respondent has designated as a trade secret.

1.7 Communications

Questions must be submitted in writing to the individual designated in Section 1.5, prior to the deadline provided in Section 1.3. A proposer should not rely on any information provided by the City that is not provided as part of this RFP, any addenda to this RFP, or communications with the City representative identified in Section 1.5.

1.8 Lobbying

By responding to this proposal, the firm certifies that it has not and will not pay any person or firm to influence or has attempted to influence an officer or employee of the City or the State of North Carolina, or any elected official in connection with obtaining a contract as a result of this RFP.

1.9 Proposer Expenses

The City of Greenville will not be responsible for any expenses incurred by any Proposer in the development of a response to this Request for Proposal or any other activities associated with this procurement including but not limited to any onsite (or otherwise) interviews and/or presentations, and/or supplemental formation provided, submitted, or given to City of Greenville and/or its representatives. Further, the City of Greenville shall reserve the right to cancel the conveyance described herein prior to final approval by the City Council.

1.10 Proposer Acceptance

Submission of any proposal indicates a Proposer’s acceptance of the conditions contained in this RFP unless clearly and specifically noted otherwise on Appendix IV, “Exceptions to RFP” and submitted with proposal. Furthermore, the City of Greenville is not bound to accept a proposal on the basis of lowest price, and further, the City of Greenville has the sole discretion and reserves the right to cancel this RFP, and to reject any and all proposals, to waive any and all informalities and/or irregularities, or to re-advertise with either the identical or revised specifications, if it is deemed to be in the City of Greenville’s best interests to do so.

The City of Greenville reserves the right to accept or reject any or all of the items in the proposal, and to award the contract in whole or in part and/or negotiate any or all items with individual Proposers if it is deemed in the City of Greenville’s best interest. Moreover, the City of Greenville reserves the right to make no selection if proposals are deemed to be outside the fiscal constraint or not in the best interest of the City of Greenville.

1.11 General Instructions

1. READ, REVIEW AND COMPLY: It shall be the Vendor’s responsibility to read this entire document, review all enclosures and attachments, and any addenda thereto, and comply with all requirements specified herein, regardless of whether appearing in these Instructions to Vendors or elsewhere in this RFP document.

2. LATE PROPOSALS: Late proposals, regardless of cause, will not be opened or considered, and will automatically be disqualified from further consideration. It shall be the Vendor’s sole responsibility to ensure delivery at the designated office by the designated time.

3. ACCEPTANCE AND REJECTION: The City reserves the right to reject any and all proposals, to waive any informality in proposals and, unless otherwise specified by the Vendor, to accept any item in the proposal.

4. WITHDRAWAL OF PROPOSAL: No proposal may be changed or withdrawn after the time of the proposal due date. Any modifications or withdrawals requested before this time shall be acceptable only when such request is made in writing to the Financial Services Manager.

5. CONFLICT OF INTEREST: Each proposer shall affirm that no official or employee of the City of Greenville is directly or indirectly interested in this proposal for any reason of personal gain.

6. EQUAL EMPLOYMENT OPPORTUNITY: The City of Greenville, NC is an equal opportunity employer and strictly prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, age, gender, disability, national origin, genetic information, sexual orientation, gender identity/reassignment or expression, military or veteran status, marital status, or any characteristic protected by applicable law.

7. LOCAL PREFERENCE: The City of Greenville has adopted a Local Preference Policy, Resolution No. 056- 13, and a Professional and other Services Policy, Resolution No. 057-13 that may pertain to this project. For more information, please see the City of Greenville’s webpage at http://www.greenvillenc.gov/government/financial-services/purchasing.

8. REHABILITATION ACT AND ADA: Federal law prohibits handicapped discrimination by all governmental units. By submitting a proposal, the vendor is attesting to its policy of nondiscrimination regarding the handicapped.

9. TAXES: Sales taxes may be listed on the proposal, but as a separate item. No charge will be allowed for Federal Excise and Transportation tax from which the City is exempt.

10. CITY RIGHTS AND OPTIONS: The City, at its sole discretion, reserves the following rights:

• To supplement, amend, substitute or otherwise modify this RFP at any time.

• To cancel this RFP with or without the substitution of another RFP.

• To take any action affecting this RFP, this RFP process, or the Services subject to this RFP that would be in the best interests of the City.

• To issue additional requests for information or clarification from Offerors or to allow corrections of errors or omissions.

• To require one or more Service Providers to supplement, clarify or provide additional information in order for the City to evaluate the Responses submitted.

• To negotiate a contract with a Service Provider based on the information provided in response to this RFP.

11. PUBLIC RECORDS: Any material submitted in response to this RFP will become a “public record.” Proposers must claim any applicable exemptions to disclosure provided by law in their response to this RFP. Proposers must identify materials to be protected, and must state the reasons why such exclusion from public disclosure is necessary and legal. The City reserves the right to make all final determination(s) of the applicability of North Carolina General Statutes § 132-1.2, Confidential Information.

12. ACCURACY OF RFP AND RELATED DOCUMENTS: Each Company must independently evaluate all information provided by the City. The City makes no representations or warranties regarding any information presented in this RFP, or otherwise made available during this procurement process, and assumes no responsibility for conclusions or interpretations derived from such information. In addition, the City will not be bound by or be responsible for any explanation or conclusions regarding this RFP or any related documents other than those provided by an addendum issued by the City. Companies may not rely on any oral statement by the City or its agents, advisors, or consultants.

If a Company identifies potential errors or omissions in this RFP or any other related documents, the Company should immediately notify the City of such potential discrepancy in writing. The City may issue a written addendum if the City determines clarification necessary.

Each Company requesting an interpretation will be responsible for delivering such requests to the City's designated representative as directed in RFP Section Three.

13. EXPENSE OF SUBMITTAL PREPARATION: The City accepts no liability, and Companies will have no actionable claims, for reimbursement of any costs or expenses incurred in participating in this solicitation process. This includes expenses and costs related to Proposal submission, submission of written questions, attendance at pre-proposal meetings or evaluation interviews, contract negotiations, or activities required for contract execution.

14. PROPOSAL BINDING: This proposal is binding for a period of ninety (90) days.

SECTION TWO: SCOPE OF WORK

2.1 Overview

The City has established the overall purpose and program framework for Built to Grow.

Proposers are expected to leverage their expertise to develop the curriculum, coaching model, participant materials, and implementation approach in alignment with the program goals and desired outcomes outlined in this RFP.

The selected Program Partner will collaborate with the City's Business Development Division to plan and deliver Built to Grow for a cohort of approximately five (5) to ten (10) licensed general contractors. The Program Partner shall provide technical assistance through individualized business assessments, customized Business Growth Plans, educational workshops, virtual cohort learning sessions, individualized business coaching, and connections to strategic business resources.

The Scope of Work described in this section represents the City's minimum requirements.

Proposers are encouraged to recommend additional strategies, tools, or best practices that enhance participant engagement, strengthen program outcomes, and support the overall goals of Built to Grow.

All information related to this solicitation will be posted on the City of Greenville’s Website at:

Bid Postings • Greenville, NC • CivicEngage

2.2 Program Goals and Desired Outcomes

The overall goal of Built to Grow is to strengthen the capacity and competitiveness of participating licensed general contractors through targeted business development services that build organizational capacity, enhance business readiness, and support long-term business growth and sustainability. To achieve this goal, the Program Partner shall design and deliver services that contribute to the following program goals and desired outcomes:

Goal 1: Strengthen Business Operations and Organizational Capacity

Desired Outcomes:

• Participants complete a Business Assessment to identify business strengths, challenges, and growth opportunities.

• Participants develop an individualized Business Growth Plan with measurable business goals.

https://www.greenvillenc.gov/bids.aspx

• Participants demonstrate measurable progress toward implementing the strategies and action items identified in their Business Growth Plans.

Goal 2: Increase Business Knowledge, Skills, and Readiness

Desired Outcomes:

• Participants strengthen their knowledge of business management and construction industry best practices.

• Participants gain practical tools and resources to strengthen business operations and support long-term growth.

• Participants improve their readiness to pursue future construction opportunities.

Goal 3: Expand Access to Strategic Partnerships and Business Support Services

Desired Outcomes:

• Participants are connected with strategic partners and business support services to establish relationships and strengthen their long-term business success.

• Participants increase awareness of financing, bonding, workforce development, and other business support services available to construction businesses.

• Build peer connections that encourage collaboration and knowledge sharing.

2.3 Program Participants and Timeline

Program Participants

The City anticipates selecting approximately five (5) to ten (10) licensed general contractors to participate in the Program. Eligible participants should hold an active North Carolina General Contractor license and have been in business for a minimum of three (3) years. The Program is intended for contractors seeking to strengthen their business operations, build capacity, and position their businesses to pursue larger public contracting opportunities.

The City will recruit and select program participants. Proposers should develop a Program that is appropriate for the intended participant audience and include strategies to support participant engagement and retention throughout the Program. Proposals should also include a post-program monitoring component of up to twelve (12) months to monitor participant outcomes following program completion as described in Section 2.7.

Program Duration

The City anticipates launching Built to Grow in January 2027. Built to Grow is anticipated to be completed over a six (6) month period or longer. Proposers may recommend a Program duration based on their experience and proposed methodology. Recommendations should clearly explain how the proposed timeframe supports the Program's goals and desired outcomes.

The actual contract term and schedule will be established during contract negotiations and may be adjusted to the City's discretion.

2.4 Program Design & Planning

The selected Program Partner shall collaborate with the City of Greenville's Business Development Division to plan and prepare for the successful implementation of Built to Grow.

The Program Partner shall develop a structured approach that aligns with the goals of the initiative and incorporates industry best practices in contractor and small business development.

At a minimum, the Program Partner shall:

• Meet with City staff to review program goals, project timelines, roles and responsibilities, and program expectations.

• Develop a Program Implementation Plan outlining the proposed approach, key milestones, and anticipated schedule for program delivery.

• Design a program curriculum that supports the goals of Built to Grow.

• Develop participant materials and other resources necessary to support program implementation.

• Establish a process for conducting Business Assessments and developing individualized

Business Growth Plans.

• Coordinate with the City regarding program logistics, communications, and participant engagement.

• Participate in planning meetings with City staff throughout the implementation of the program.

2.5 Business Assessments & Business Growth Plans

The Program Partner shall conduct individualized Business Assessments for each participating contractor to identify business strengths, operational challenges, growth opportunities, and technical assistance needs. Information gathered through the assessment process shall be used to develop an individualized Business Growth Plan that serves as the roadmap for technical assistance and participant progress throughout the program.

At a minimum, the Program Partner shall:

• Conduct a Business Assessment for each participating contractor.

• Develop an individualized Business Growth Plan that identifies business goals, recommended action steps, and measurable objectives.

• Review the Business Growth Plan with each participant and update the plan, as appropriate, throughout the program to reflect participant progress and evolving business needs.

• Utilize the Business Assessment and Business Growth Plan to guide the delivery of technical assistance and participant support throughout the program.

• Maintain documentation that demonstrates participant progress toward identified goals and program outcomes.

2.6 Program Services

The Program Partner shall deliver a contractor capacity building program that provides participating contractors with technical assistance through educational workshops, virtual cohort learning sessions, individualized business coaching, and access to business resources designed to strengthen business capacity and support long-term growth. Program services shall be tailored to address the goals, priorities, and business needs identified through each participant's Business Assessment and Business Growth Plan.

At a minimum, the Program Partner shall:

• Design and facilitate educational workshops.

• Facilitate virtual cohort learning sessions.

• Provide individualized business coaching.

• Connect participants with business resources and referral partners, as appropriate.

• Foster participant engagement and peer learning.

• Maintain regular communication with participants and the City.

Program Delivery Format

The City of Greenville prefers an in-person program delivery model that promotes participant engagement, collaboration, and relationship building. However, the City recognizes that certain program components may be effectively delivered through a virtual or hybrid format.

Proposers are encouraged to recommend an implementation approach that aligns with the City's preferred program structure and leverages their expertise and best practices to achieve the program's goals and desired outcomes.

At a minimum, the proposed program shall include:

• A minimum of three (3) in-person workshops;

• A minimum of three (3) virtual cohort learning sessions scheduled between the in-person workshops;

• Individualized business coaching delivered in person, virtually, or through a hybrid approach, as appropriate; and

• Participation in and support of a graduation event recognizing participants who successfully complete the program.

2.7 Program Performance & Reporting

The Program Partner shall monitor participant progress and program performance throughout the implementation of Built to Grow. The Program Partner shall maintain documentation that demonstrates participant engagement, program activities, and progress toward achieving the program goals and desired outcomes.

In addition, the Program Partner shall include a post-program monitoring component designed to evaluate participant outcomes following completion of the Program. The City anticipates a monitoring period of up to twelve (12) months; however, proposers may recommend a shorter monitoring period if supported by their proposed methodology and experience. Proposals shall describe the proposed monitoring approach, including the duration, frequency of follow-up, methods of engagement, and performance measures.

At a minimum, the Program Partner shall:

• Monitor participant attendance, engagement, and progress throughout the program.

• Maintain documentation of participant participation, completed program activities, and progress toward the goals identified in each participant's Business Growth Plan.

• Conduct post-program monitoring in accordance with the approved methodology and document participant outcomes during the monitoring period.

• Submit all reports and deliverables identified in Section 2.8.

2.8 Deliverables

Deliverable Description

Program Implementation Plan A plan outlining the proposed program schedule, milestones, and implementation approach.

Business Assessment Summary

Documentation confirming completion of a Business Assessment for each participant and summarizing identified strengths, opportunities, and priority areas for business growth.

Business Growth Plans An individualized Business Growth Plan for each participating contractor.

Workshop Materials Presentation materials, participant handouts, worksheets, and other instructional resources developed for the program.

Monthly Progress Updates Brief written updates summarizing program activities completed during the reporting period, participant engagement, coaching sessions conducted, key accomplishments, challenges encountered, planned activities for the upcoming month, and any observations or recommendations to support successful program implementation.

Mid-Program Progress Report A summary of program activities completed to date, participant engagement, progress toward program objectives, and any recommendations for program adjustments.

Final Program Report A summary of program outcomes, participant progress, key accomplishments, lessons learned, recommendations for future program enhancements, and supporting performance metrics.

Post-Program Monitoring Summary Report

A summary of participant outcomes and observations during the post-program monitoring period, including measurable progress toward participant Business Growth Plans, lessons learned, and recommendations for future program implementation.

2.9 City Responsibilities

The City will work collaboratively with the selected Program Partner to support successful implementation of the Contractor Capacity Building Program. The City will be responsible for program oversight, contract administration, and coordination of activities necessary to support program delivery.

The City anticipates providing the following:

• Market the program, accept applications, verify participant eligibility, and confirm program participants.

• Designate a City Project Manager to serve as the primary point of contact for the Program Partner.

• Coordinate meeting space for in-person workshops and other program activities, as applicable.

• Coordinate the graduation event, including event logistics and participant recognition materials.

• Review program deliverables and provide timely feedback.

• Monitor contract performance and process contract payments in accordance with the terms of the contract.

• Collect participant feedback to inform program evaluation and identify opportunities for future program improvements.

• Provide refreshments for in-person workshops and the graduation event.

SECTION THREE: PROPOSAL REQUIREMENTS

Responses must follow the format outlined below. The City may reject as nonresponsive, at its sole discretion, any proposal that does not provide complete and/or adequate responses or departs in any substantial way from the required format.

3.1 Proposal Required Documents Format

Hardcopy responses should be divided using tabs to separate each section. For electronic submissions, "tabs" refer to a title page for each section that mirrors the required documents format. Proposers may also use PDF bookmarks that clearly identify each required section.

The proposal shall be organized as follows:

Tab 1: Cover Letter

Provide a cover letter introducing your firm or organization and summarizing its interest in serving as the Program Partner for Built to Grow. The cover letter shall be presented on the

Proposer's official letterhead and signed by an individual authorized to enter into a contract on behalf of the firm.

At a minimum, include:

• Legal name of the firm or organization;

• Business address;

• Primary contact person;

• Telephone number and email address;

• A brief statement describing the firm's interest in the project and commitment to successfully performing the services described in this RFP; and

• Signature of an authorized representative.

Tab 2: Corporate Background and Experience

Provide background information describing the Proposer's qualifications and experience relevant to the services requested in this RFP.

At a minimum, include:

• Firm overview, including number of years in business.

• Experience designing and delivering contractor development, construction business consulting, technical assistance, business coaching, or other capacity-building programs that support licensed general contractors and construction businesses.

• Experience working with licensed general contractors, construction businesses, local governments, or other public sector organizations.

• Descriptions of two (2) projects completed within the past six (6) years that best demonstrate the Proposer's experience delivering similar services; including the total contract value and duration of each project;

• Provide two (2) samples of a report, presentation, or other program materials which illustrate the firm's experience designing and delivering contractor development or business capacity-building programs. A link to websites where the samples can be found is sufficient;

• Three (3) client references using the Reference Questionnaire provided in Appendix II of this RFP.

The City reserves the right to contact any or all references and other organizations familiar with the Proposer's performance on similar projects.

The Proposer may include sample program materials, Business Assessment tools, Business

Growth Plan templates, workshop materials, coaching resources, or other examples that demonstrate the firm's experience designing and delivering contractor development or business capacity-building programs. Sample materials are encouraged but are not required. A link to websites where the samples can be found is sufficient.

Tab 3: Project Understanding, Program Approach, and Schedule

Provide a comprehensive narrative describing the Proposer's understanding of the City's goals and desired outcomes for Built to Grow and the proposed approach for developing and delivering the program in alignment with the City's established program framework.

Include the following:

• Understanding of the City's goals and desired outcomes for Built to Grow.

• Proposed implementation approach, including the overall program structure, curriculum, and delivery model.

• Proposed methodology for conducting Business Assessments and developing individualized Business Growth Plans.

• Proposed educational workshop topics, virtual cohort learning session topics, delivery methods, and overall program sequencing.

• Proposed coaching model and approach for delivering technical assistance throughout the program.

• Proposed approach for connecting participants with strategic partners and organizations that support contractor business growth and development.

• Strategies to support participant engagement, accountability, and successful program completion.

• Proposed methodology for monitoring participant progress and documenting program outcomes.

• Draft implementation schedule identifying major tasks, deliverables, and anticipated timeframes.

Tab 4: Project Team and Qualifications

Provide the information below regarding the personnel proposed to perform the services described in this RFP.

• The Project Manager and all key personnel assigned to the project;

• A description of each team member's role and responsibilities;

• A summary of each individual's relevant qualifications and experience with similar projects;

• Current resumes for all key personnel; and

• A project organizational chart illustrating reporting relationships and overall project structure.

Tab 5: Cost Proposal

Complete and submit the Cost Proposal using the following form provided. A Microsoft Word version of the Cost Proposal Form is available here. Proposers are encouraged to download the form and enter the requested information electronically before submitting it as part of their proposal. The proposed price shall represent a firm fixed-price for all services required under this RFP, including all labor, materials, travel, equipment, supplies, administrative expenses, and any other costs necessary to perform the required services. Alternate pricing formats may be considered non-responsive.

https://cognc-my.sharepoint.com/personal/tfwilliams_greenvillenc_gov/Documents/Business%20Development%20Programs/Building%20Greenville%20Contractor%20Development%20Initiative/03%20–%20Procurement/Cost%20Proposal/Cost%20Proposal%20Form%20Template-Built%20to%20Grow%20RFP.docx

Cost Proposal Form-Page 1 of 2 | RFP#______________________ Proposer Name: __________________________________

The proposer shall complete this Cost Proposal Form and provide a firm fixed-price for all services required under this RFP. Pricing shall be all-inclusive for labor, travel, materials, subcontractor costs (if applicable), and any other costs necessary to successfully perform the required services.

Cost Category / Deliverable Level of Service Proposed Quantity Assigned Staff Role Estimated Hours

Proposed Cost

Program Planning & Curriculum Development

Program Plan & Curriculum

(1) Plan/Curriculum

Business Assessments & Individual Business Growth Plans

Assessment & Growth Plan

(10) Assessments + (10) Plans

In-person Group Workshops Minimum of (3) Workshops

Virtual Cohort Learning Sessions

Minimum of (3) Sessions

Individual Business Coaching Proposed Coaching Hours for Participants

Participant Resource Materials & Tools

Cohort of up to (10) Participants

Progress Monitoring & Participant Support

Ongoing Throughout Program

Monthly Brief Progress Updates

Minimum of (5)

Mid-Program Progress Report Progress Report (1) Report

Final Program Report Program Report (1) Report

Post-Program Summary Report

Summary Report (1) Report

Project Management & Coordination

Entire Project Duration

Example: Project Lead

Travel Expenses As Required N/A N/A N/A

TOTAL

HOURS

TOTAL

PROPOSED COST

Cost Proposal Form-Page 2 of 2

Below, please provide some additional information explaining and supporting the proposed cost.

Tab 6: Additional RFP Required Documents

The following Appendix documents shall be completed and submitted with the Proposal, unless otherwise noted:

Appendix I – Proposer Questionnaire

Appendix II – Reference Questionnaire

Appendix III – General Terms and Conditions

Appendix IV – Conflict of Interest Certification

Appendix V – Exceptions to the RFP

Reference Questionnaire

The Reference Questionnaire (Appendix II) shall not be submitted by the Proposer. The Proposer is responsible for providing the Reference Questionnaire to each listed reference.

Each reference shall complete the form and submit it directly to the City via email to tfwilliams@greenvillenc.gov, by the deadline identified in this RFP.

SECTION FOUR: PROPOSAL EVALUATION AND FINAL SELECTION

4.1 Proposal Evaluation Criteria

Proposals received in response to this Request for Proposals (RFP) will be evaluated by an

Evaluation Committee appointed by the City of Greenville. Each proposal will be evaluated independently based on the evaluation criteria listed below. The City reserves the right to request clarifications or additional information from any proposer during the evaluation process.

The evaluation criteria are intended to identify the proposal that best demonstrates the qualifications, experience, approach, and value necessary to successfully deliver the services described in this RFP.

Evaluation Criteria Maximum Points Available

Project Understanding, Program Approach & Schedule 35

Firm Experience & Capacity 25

Project Team Experience & Qualifications 20

Cost Proposal 20

Total Possible Points: 100

Cost Proposal (20 Points)

The Cost Proposal will be evaluated using an objective scoring methodology. The lowest responsive and responsible cost proposal will receive the maximum available points. All other responsive cost proposals will receive proportionately fewer points based on the relative cost of each proposal.

4.2 Final Selection

Proposals will be evaluated and ranked according to the criteria and weighted values set forth in

Section 4.1.

After which, negotiations of a contract with the most qualified firm will commence. If negotiations are unsuccessful, the City will then pursue negotiations with the next most qualified firm. All Proposers will be notified of their standing immediately following the City’s decision.

The City shall not be bound or in any way obligated until both parties have executed a contract.

The City also reserves the right to delay the award of a contract or not award a contract.

4.3 Notice to Proposers Regarding RFP Terms and Conditions

It shall be the Proposer’s responsibility to read the Instructions, the Contract Standard Terms and Conditions in Appendix III, all relevant exhibits, attachments, and any other components made a part of this RFP and comply with all requirements and specifications herein. Proposers are also responsible for obtaining and complying with all Addenda and other changes that may be issued in connection with this RFP.

SECTION FIVE: TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

5.1 Nondiscrimination Provisions, Appendices A & E

During the performance of this contract, the contractor, for itself, its assignees, and successors in interest (hereinafter referred to as the "contractor") agrees as follows:

(1) Compliance with Regulations: The contractor (hereinafter includes consultants) will comply with the Acts and the Regulations relative to Nondiscrimination in Federally-assisted programs of the U.S. Department of Transportation (USDOT), as they may be amended from time to time, which are herein incorporated by reference and made a part of this contract.

(2) Nondiscrimination: The contractor, with regard to the work performed by it during the contract, will not discriminate on the grounds of race, color, national origin, sex, age, creed

(religion), low-income, limited English proficiency, or disability in the selection and retention of subcontractors, including procurements of materials and leases of equipment. The contractor will not participate directly or indirectly in the discrimination prohibited by the Acts and the

Regulations, including employment practices when the contract covers any activity, project, or program set forth in Appendix B of 49 CFR Part 21.

(3) Solicitations for Subcontractors, Including Procurements of Materials and Equipment: In all solicitations, either by competitive bidding, or negotiation made by the contractor for work to be performed under a subcontract, including procurements of materials, or leases of equipment, each potential subcontractor or supplier will be notified by the contractor of the contractor's obligations under this contract and the Acts and the Regulations relative to

Nondiscrimination on the grounds of race, color, or national origin.

(4) Information and Reports: The contractor will provide all information and reports required by the Acts, the Regulations, and directives issued pursuant thereto and will permit access to its books, records, accounts, other sources of information, and its facilities as may be determined by the Recipient or the USDOT to be pertinent to ascertain compliance with such Acts, Regulations, and instructions. Where any information required of a contractor is in the exclusive possession of another who fails or refuses to furnish the information, the contractor will so certify to the Recipient or the USDOT, as appropriate, and will set forth what efforts it has made to obtain the information.

(5) Sanctions for Noncompliance: In the event of a contractor's noncompliance with the Non-discrimination provisions of this contract, the Recipient will impose such contract sanctions as it or the USDOT may determine to be appropriate, including, but not limited to: (a) withholding payments to the contractor under the contract until the contractor complies; and/or (b) cancelling, terminating, or suspending a contract, in whole or in part.

(6) Incorporation of Provisions: The contractor will include the provisions of paragraphs one through six in every subcontract, including procurements of materials and leases of equipment, unless exempt by the Acts, the Regulations and directives issued pursuant thereto. The contractor will take action with respect to any subcontract or procurement as the Recipient or the USDOT may direct as a means of enforcing such provisions including sanctions for noncompliance. Provided, that if the contractor becomes involved in, or is threatened with litigation by a subcontractor, or supplier because of such direction, the contractor may request the Recipient to enter into any litigation to protect the interests of the Recipient. In addition, the contractor may request the United States to enter into the litigation to protect the interests of the United States.

During the performance of this contract, the contractor, for itself, its assignees, and successors in interest (hereinafter referred to as the "contractor") agrees to comply with the following nondiscrimination statutes and authorities; including but not limited to:

Pertinent Nondiscrimination Authorities • Title VI of the Civil Rights Act of 1964 (42 U.S.C. §

2000d et seq., 78 stat. 252), (prohibits discrimination on the basis of race, color, national origin);

and 49 CFR Part 21.

• The Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, (42

U.S.C. § 4601), (prohibits unfair treatment of persons displaced or whose property has been acquired because of Federal or Federal-aid programs and projects);

• Federal-Aid Highway Act of 1973, (23 U.S.C. § 324 et seq.), (prohibits discrimination on the basis of sex);

• Section 504 of the Rehabilitation Act of 1973, (29 U.S.C. § 794 et seq.), as amended, (prohibits discrimination on the basis of disability); and 49 CFR Part 27;

• The Age Discrimination Act of 1975, as amended, (42 U.S.C. § 6101 et seq.), (prohibits discrimination on the basis of age);

• Airport and Airway Improvement Act of 1982, (49 USC § 471, Section 47123), as amended, (prohibits discrimination based on race, creed, color, national origin, or sex);

• The Civil Rights Restoration Act of 1987, (PL 100-209), (Broadened the scope, coverage and applicability of Title VI of the Civil Rights Act of 1964, The Age Discrimination Act of 1975 and

Section 504 of the Rehabilitation Act of 1973, by expanding the definition of the terms

"programs or activities" to include all of the programs or activities of the Federal-aid recipients, sub-recipients and contractors, whether such programs or activities are Federally funded or not);

• Titles II and III of the Americans with Disabilities Act, which prohibit discrimination on the basis of disability in the operation of public entities, public and private transportation systems, places of public accommodation, and certain testing entities (42 U.S.C. §§ 12131-12189) as implemented by Department of Transportation regulations at 49 C.F.R. parts 37 and 38;

• The Federal…