25Q0030 ANNEX A PWS.docx

PWS

PERFORMANCE WORK STATEMENT

(PWS)

Telecommunications Services Contract for Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT)

1. NCTAMS LANT MISSION:

1.1. Deliver and defend responsive, resilient, and secure computer and telecommunications systems, providing information superiority for global maritime and joint forces. NCTAMS LANT’s vision is a world-class communications infrastructure that ensures information superiority by providing assured command and control to operational forces globally throughout all dimensions of warfare systems, providing information superiority for global maritime and joint forces.

2. SCOPE/TECHNICAL REQUIREMENTS:

2.1. Period of Performance

The period of performance for this requirement is:

2.2. PLACES OF PERFORMANCE:

2.1.1. Naval Station Newport, RI

2.1.2. Naval Weapons Station Earle, NJ

2.3 The technical requirements identified in this PWS are for commercial telecommunication services for Naval Station Newport, Rhode Island and Naval Weapon Station Earle, New Jersey.

2.4 Service Location Details:

NAS NEWPORT, RI

ACCOUNT #: 5572496150001

NWS EARLE, NJ

ACCOUNT #: 201M554875080

NWS EARLE, NJ

ACCOUNT #: 7328661740504

2.5 The contractor shall provide the telecommunications support service requirements listed within Attachment

2.5.1 List of Required Services. The services are further defined below:

· Using Verizon owned facilities on Newport Naval Station, provide a channel for communication, between telephone instruments or apparatus, which is not normally connected for either exchange or toll service or for program transmission, between Building 76 and Buildings AA, A6, SUB15, W34, 1, 7, 10, 12, 14, 15, 18, 25, 29, 31, 43, 48, 62, 68, 74, 75, 86, 95, 136, 158, 170, 197, 233, 302, 303, 305, 315, 338, 347, 360, 361, 403, 440, 447, 448, 678, 820, 987, 988, 1112, 1163, 1172, 1178, 1181, 1250, 1260, 1275, 1276, 1277, 1281, 1283, 1285, 1288, 1295, 1297, 1298, 1312, 1354, 1376, 1397, 1801, 1900, 1901, and 1903. All the aforementioned buildings require dial tone from the Navy owned switch. Complete cross-connect wiring and ensure end-to-end telephone service is supported.

· Provide 1MB (Measured Business) Plain Old Telephone Service (POTS) line to NWS Earle Kiser Court Sanitary Lift Station, Colts Neck, New Jersey. Current telephone number is 732- 866-1740.

· Provide a point-to-point DS1 (T1) circuit between NWS Earle, Building C-2, Colts Neck, New Jersey, and Building R-12, Leonardo, New Jersey, interconnecting 24 voice channels between switches. (Reference USOC “High Capacity ASG 2 circuit). Current circuit number is CLS.HCGL.061701..NJ.

2.6 APPROVALS AND PERMITS: The contractor/telecommunications provider (TP) is responsible for obtaining all approvals and permits necessary to provide this service. Inability of contractor/TP to obtain any such approvals or permits shall not be a valid reason for not meeting service dates or performance metrics. Failure of a contractor/TP to obtain any approval or permit necessary to provide this service may result in a termination of this contract by U.S. Government for default at no cost to U.S. Government and/or receipt of a negative past performance rating.

2.7 SCHEDULED OUTAGES: The contractor shall utilize approved alternate or spare facilities whenever possible to eliminate or minimize scheduled service interruptions. If a scheduled service interruption cannot be avoided, contractor/TP shall obtain approval from the base communications office (Paragraph 8) before initiating any scheduled outage. To obtain approval, a written “commercial business line release request” must be submitted to the appropriate the base communications office, no later than 21 calendar days prior to requested release date. When an interruption of service is required to correct hazardous or degraded conditions, the contractor must submit an emergency request form stating the hazardous condition and this form must be signed by the BCO Manager and final approving official, 48 hours prior to the event. Contractor/TP shall notify the U.S. Government service acceptance activity as soon as it is known that a service interruption will occur.

2.8 In emergencies, when loss of life or property is at risk the contractor is authorized to take immediate action. Contractor/TP must make every reasonable attempt to notify the U.S. Government service acceptance activity identified on the order, and coordinate arrangements for the service interruption to the maximum extent possible. Within 5 business days of the interruption, contractor/TP must submit the same information as identified below, and additionally, identify the emergency conditions that existed which precluded providing the U.S. Government with 21-day advance notice.

2.9 Commercial Business Line Release Request must include following information:

2.9.1 Contractor/TP Requesting release, name, and phone number of contractor/TP representative responsible for managing the commercial business line release.

2.9.2 Order number of the commercial business line for which release is being requested.

2.9.3 Date and inclusive times of scheduled release, along with an alternate release date and time.

2.9.4 Purpose of scheduled commercial business line release.

2.9.5 Statement indicating all equipment, parts, and/or supplies required to complete action are on-hand, or their expected delivery date.

2.9.6 Statement indicating that all avenues of bypass capability (e.g., alternate facilities, spare facilities, etc.)

2.9.7 Estimated maximum recover y time to restore the commercial business line. The authority for approving releases for this service is U.S. Government CCP/CMO. Failure of contractor/TP to obtain an approved commercial business line release prior to initiating a scheduled outage may result in U.S. Government termination of this contract for default at no cost to U.S. Government and/or receipt of a negative past performance rating.

2.10 RESTORAL/MAINTENANCE: Trouble ticket reporting/response requirements are defined below. The site POC can provide change response requirements from emergency to routine at their discretion.

2.10.1 Response Time: Routine Outage/Call: provided the failure is not cleared remotely, the contractor personnel shall arrive on location within the next business day’s normal working hours after receipt of “Call” for Commercial Business Lines issues.

2.10.2 Emergency Outage/Call: Provided the failure is not cleared remotely, the contractor personnel shall arrive on location within two (2) hours after receipt of “Call” for all other service issues.

2.11 The contractor shall prepare and deliver detailed invoices no later than the 15th day of each billing cycle.

3. MATERIAL AND EQUIPMENT:

3.1. Contractor Furnished Material/Equipment: The contractor shall provide all materials required to deliver telecommunication services to the designated location.

3.2. Government Furnished Material/Equipment: None.

4. TRAVEL: Not required.

5. DELIVERABLES: The contractor shall deliver the following report(s).

5.1. Monthly Activity Report– The contractor shall ensure access is granted to the Verizon Enterprise Center (VEC) in order for the Government to obtain information related to account activity.

6. QUALITY CONTROL SURVEILLANCE PLAN (QASP)

6.1. Contractor Quality Control methods

6.2. Government Quality Assurance; Stated how you are going to evaluate quality assurance of services being performed in respect to desired outcomes

6.3. Corrective Actions; State what is expected from the contractor if there are errors or items that are not meeting the mark

6.4. Conditions Found:

a. If while performing services there are conditions found that require repair/replacement and directly tie to this scope of work, the contractor shall submit a Condition Found Report to the COR and the Contracting Officer. Condition Found Report shall identify the conditions with a statement identifying the discrepancy and proposed remedy along with a full price quote of required additional service. No additional service shall take place prior to Contracting Officer approval.

b. If COR or Contracting Officer determines the Condition Found does not warrant additional services, contractor shall continue with original scope of work.

7. CANCELLATION/OTHER CONDITIONS

7.1. This contract may be cancelled in whole or in part with a 30-day written notice from the Contracting Officer. If this tasking is cancelled, the U.S. Government shall be liable only for payment of services received before the effective date of the termination.

7.2. The contractor must be aware of contingencies. Due to the emergent nature of exercise and real-world communications requirements and schedules, adjustments in the amount of labor, overtime and other resources needed to complete the task may be required.

7.3. This contract may be terminated in whole or in part with a 30-day written notice from the Contracting Officer. In the event of such cancellation or if the Government should decide not to exercise an option period, under no circumstances shall the Government be liable for proposal costs, administrative costs, severance, overhead, profit, or any other cost subsequent to the effective date of the whole/partial cancellation of non-exercise of option period. The Government will be liable only for payment for services received before the effective date of the whole/partial cancellation or non-exercise of option period.

8. CONTRACTOR PERSONNEL

8.1. STANDARDS OF BEHAVIOR; Contractor personnel shall present a neat, clean and professional appearance as generally observed in a professional setting and shall adhere to the US Navy’s no smoking policy. Smoking is allowed only in designated areas where it does not compromise the rights of non-smokers.

8.2. PERSONNEL REMOVAL; Government rules, regulations, laws, directives, and requirements which are issued during the contract term relating to law and order, installation administration, and security on the installation shall be applicable to all contractor employees or representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements may result in the command removing personnel from the base. Removal of employees does not relieve the contractor from the responsibility for the work defined in this contract.

8.3. REMOVAL BY INSTALLATION COMMANDER; The Installation Commander may bar an individual from the installation for conduct determined to be contrary to good order, discipline, or installation security.

8.4. REMOVAL BY CONTRACTING OFFICER; The Contracting Officer may require the contractor to remove any employee, working under this contract, for reason of misconduct or security. Contractor employees shall be subject to removal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the government.

8.5. GENERAL/MISCELLANEOUS INFORMATION (Informational Purposes Only);

a. Identification of Employees: The Contractor shall be responsible for furnishing identification cards to its employees as may be approved and directed by the Contracting Officer’s Representative. The Contractor shall require its employees to display this identification at all times. Upon release of any employee, the Contractor shall immediately take procession of the prescribed identification card.

b. Transportation: The contractor shall provide contractor-owned vehicle/transportation for use during working hours. Only contractor’s employees who possess a valid U.S. motor vehicle operator’s identification card shall operate the vehicle. All contractor motor vehicle operators must comply with traffic safety program set forth in OPNAV Instruction 5100.12.

c. The Secretary of the Navy has determined that the illegal possession and use of drugs and paraphernalia by civilian and contract employees in the military setting contributes directly to military drug abuse and undermines command efforts to eliminate drug abuse among military personnel. The policy of the Department of the Navy, including the Marine Corps, is to deter and detect drug offenses by civilian and contract employees on military installations. Measures to be taken to identify drug offenses on military installations, and to prevent introduction of illegal drugs and paraphernalia include routine, random inspections of vehicles and personal possessions on entry or exit, with drug detection dog teams, when available. Where there is probable cause to believe that a civilian or contract employee on board a Naval or Marine Corps installation has been engaged in use, possession, or trafficking of drugs, that employee may be restricted or detained for the period necessary until that employee can be removed from the installation or can be turned over to local law enforcement authorities having jurisdiction, as appropriate. When illegal drugs are discovered during an inspection or search of a vehicle operated by a civilian or contract employee, the employee and vehicle may be detained for a reasonable period of time necessary to turn the employee and the vehicle over to appropriate civil law enforcement officials; action may be taken to suspend, revoke, or deny installation driving privileges. Implicit with the acceptance of this contract is the Contractor’s agreement to comply with Federal statues, laws, and regulations, including those regulations issued by the commander of the military installation.

9. POINTS OF CONTACT

9.1. COR

TBD ARO

9.2. KO

ROBERT JOAS

NCTAMS LANT CONTRACTING

(757) 400-9433 Robert.p.joas.civ@us.navy.mil