Justification_Redacted_P_Redacted.pdf

25-014

GSA· LIMITED SOURCE JUSTIFICATION

1. Identification of Agency and Contracting Activity

The requiring Agency is Untied States lndo--Pacific Command (USINDOPACOM), Camp H.M. Smith, HI 96861.

The contracting Activity is Naval Supply Systems Fleet Logistics Center Pearl Harbor, 1942 Gaffney St, Pearl Harbor, HI 96860.

2. Nature and/or Description of the Action Being Approved

The acquisition will be conducted under the authority of the Multiple Award Schedule Program (Title 41 U.S.C. 152 (3) and Title 40 U.S.C. 501, Services for Executive Agencies).This is a l imited source action to be awarded as a an Order against the Department of Defense (DoD) Enterprise Software Initiative (ESI) Blanket Purchase Agreement (BPA) with Carahsoft Technology, Corp. under N66001- 19-A-0120 to acquire brand name ServiceNow Licenses. This procurement will be a firm fixed price order.

3. Description of Supplies/Services to Meet the Agency's Needs lnduding Estimated Value

ServiceNow license renewals and upgrades for 16JU L2025 • 15JUL2026:

ServiceNow PROD23774, Strategic Portfolio Management Professional v2, Estimated cost for quantity of 20 ServiceNow PROD22098, HR Service Delivery Enterprise • HR User vS, Estimated cost for quanti of 300 ServiceNow PROD19351, App Engine Enterprise - FlAfiller User, Estimated cost for auantt of S ServiceNow PROD1249Z, Agile Team • Module, Estimated cost for quantity of 1 ServiceNow PROD22417, Integration Hub Starter v4 - Transactions, Estimated cost for quantity of 1 ServiceNow PROD18819, FedRAMP Premium for Production/Non-Production Instances - DISACAP POD (IL-4), Estimated cost for quantity of ServiceNow PROD15338, Al Search Starter • Documents, Estimated cost for quantity of --...:_ ServiceNow PROD22569, Impact Guided • Public Sector (US) v3, Estimated cost for quan~ ServiceNow PROD25532, Restricted Env (incl. GCC) - Al Starter Pack for ITSM - ModlAe, Estimated cost for quantity of 1 i ServiceNow PROD25207, Restricted Env (incl. GCC) - Creator Professional Plus v2 - Module, Estimated cost for quan i of 1 ServiceNow PROD17256, IT Service Management Professional - Fulfiller User v3, Estimated cost for auantl of 13 ServiceNow PROD17800, Business Stakeholder User v4, Estimated cost for quantity of 10t

Is the requested material or service represents the minimum req uirements of the Government Estimated Dollar?

4. Statutory Authority Permitting Other Than Full and Open Competition

41 U.S.C. 251 as implemented by FAR 8.405•6(a)(l )(i)(B) Only One Source Capable

Additional Information Regarding Statutory Authority if Applicable

NIA

5. Rationale Justifying Use of Cited Statutory Authority

Yes

The ServiceNow platform is unique, as it is designed to integrate with most on-premise, cloud-based applications, and data sources with little to no coding using Out-of the-Box (0 0TB) Application Program Interlaces (APls) that provide a set of routines, protocols, and tools for building software applications. The dexibility of the ServiceNow tool sett o integrate disparate, legacy systems, which are predominant across the DON, is a specialized functionality that is a key benefit to the Government because it allows the Government to maintain or improve the quality of information that was previously accessible through these various data sources. ServiceNow also implements unique artificial intelligence and machine learning algorithms that provides the ability to ensure the quality of the data is exceptional.

The Agency has a continuous need to retain usage of the ServiceNow software. Software l icenses can only be provided by the manufacturer or the manufacturer's re sellers with respect to proprietary rights.

Additional information/any other facts supporting the use of l imited source(s) including a demonstration of the proposed contractor's unique qualifications to provide the required supply or service

USINDOPACOM invested significant resources both organic and non-organic to develop this requirement to meet our needs for IT management HR support, and workdow processing. These efforts continued over the past year, and included the training of assigned personnel. Use of other product(s) would incur additional costs, time, and training to implement and would hamper the mission goals for the aforementioned requirement areas.

Based on current market research, it has been determined that only the aforementioned brand name product(s) and/or product support, ServiceNow, can fully support the Government's need timely. No known competitor functional replacement products exist in the market at this time to meet the Government's need timely, and without incurring additional costs for development, and training.

6. Description of Efforts Made to Solicit Offers from as Many Offerers as Practicable, including a Description of Market Research conducted among schedule holders, the results, if applicable, and a List of Interested Sources, or a statement of the reason market research was not conducted.

Initial market research included gathering data from previous acquisitions, reviewing current contracts, internet searches, reviewing catalogs and other contractor literature, contacting the manufacturer and authorized resellers, conducting internal discussions, reviewing existing Government-wide acquisition contracts, and determining potential sources.

However, in accordance with DFARS 206.7402, departments and agencies shall fulfill requirements for commercial software and related services, through DoD ESI Agreements. The DoD ESI also promotes the use of Enterprise License Agreements (ELAs) that allow DoD organizations to obtain favorable terms and pricing for commercial software and related series. Almost all the DoD ESI Agreements and BPAs awarded against the FSS, utilize the buying power of the Do0, these Agreements have secured discounts below the GSA Schedule and more favorable terms and conditions.

7. A Statement of the Actions, if any, the Agency May Take to Remove or Overcome Any Barriers that led to the Restricted Consideration Before Any Subsequent Acquisition for the Supplies or Services Is Made.

For the reasons set forth in Paragraph S and 6, the agency has no plans at this time to compete future contracts for the types of supplies/services covered by this document. If another potential source emerges, an assessment of whether competition for future requirements is feasible will be examined.

6. Determination of Best value Consistent with FAR 6.404(d)

This single award BPA will be established using the procedures outlined in FAR 6.40S-3(c)(1 ). Best value will be determined based on price. BPA pricing shall be less than or equal to the price for the same products and services in the BPA. The contracting officer concludes that the order represents the best value to the Government.