25-54-A-PMO-ES-SSN.pdf

Internal Revenue Service (IRS)

Enterprise Services (ES), Solutions Engineering (SE), Enterprise Systems Integration & Compliance Services

(ESICS)

Sources Sought Notice (SSN) – 25-54-A-PMO-ES-SSN

TO ALL INTERESTED PARTIES

May 22, 2025

INTRODUCTION – This SSN is released pursuant to Federal Acquisition Regulation (FAR) PART 10, Market Research.

This Sources Sought is issued solely for information and planning purposes only and shall not be construed as either a solicitation or the obligation on the part of Government. This is NOT a solicitation for proposals, proposal abstracts or quotations. This notice is for market research purposes only.

No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests.

Respondents will NOT be notified of the results of the analysis. All data received in response to this Sources Sought synopsis that is marked or designated as corporate or proprietary information will be fully protected from release outside the Government. The Government shall not be liable for or suffer any consequential damages for any proprietary information not properly identified. Proprietary information will be safeguarded in accordance with all applicable Government regulations. All documentation shall become the property of the Government and will not be returned.

At a summary level, the Government has interest in and is seeking information regarding the capability of firms who can provide services pertaining to Enterprise Systems Integration & Compliance Services.

Request for Information Number: 25-54-A-PMO-ES-SSN Project Title/Short Description: Enterprise Systems Integration & Compliance Services NAICS: 541511 - Custom Computer Programming Services PSC: DA01 - IT and Telecom - Business Application/Application Development Support Services (Labor)

SSN Release Date: Thursday/May 22, 2025 SSN Response Date: Thursday/May 29, 2025 Primary Point of Contact: Jennifer Abudayeh, jennifer.p.abudayeh2@irs.gov *The Government will not be responding to Vendor questions regarding this SSN.

REQUIREMENT SCOPE

The period of performance schedule will consist of a 12-month base year and four 12-month option periods.

The service will provide enterprise integration to improve IRS critical systems and compliance services to ensure IRS applications remain secure, compliant, and fully operational. It includes Enterprise Service Bus (ESB) capabilities and Service Oriented

Architecture (SOA) service by reducing the need for multiple stove-piped instances. These services ensure seamless data exchange across platforms, accurate system interactions, and documentation traceability throughout the lifecycle. The Contractor shall review interface requirements, develop design documentation, and support system-to-system interactions through standardized engineering practices. The Contractor will provide status reports.

By maintaining structured integration methodologies, enforcing security policies, and enabling compliance-driven data management practices, the Contractor will help IRS sustain enterprise-wide security and regulatory adherence. The Contractor will ensure that IRS applications function efficiently while upholding structured governance and security frameworks.

The Contractor will support Enterprise Application Integration Broker (EAIB) services that supports several IRS applications and systems:

1. Duplicate Taxpayer Identification Number (DUPTIN) and National Account Profile (NAP) services to Modernized Electronic Filing (MeF)

2. Negative Taxpayer Identification Number (NTIN) Common Service on Enterprise Application Programming Interface Gateway (API GW)

The scope will consist of the below tasks:

SCOPE TASKS

TASK 1: INTEGRATION ARCHITECTURE & SYSTEM DESIGN SERVICES

TASK 2: MIDDLEWARE CONFIGURATION & APPLICATION ENGINEERING

SERVICES

TASK 3: INFRASTRUCTURE & PERFORMANCE ENGINEERING SERVICES

TASK 4: OPERATIONAL COMPLIANCE & REPORTING SERVICES

TASK 1: INTEGRATION ARCHITECTURE & SYSTEM DESIGN SERVICES

The Contractor shall provide integration architecture and compliance services to maintain and improve the integration of IRS enterprise systems. These services ensure seamless data exchange across platforms, accurate system interactions, and documentation traceability throughout the lifecycle. The Contractor shall review interface requirements, develop design documentation, and support system-to-system interactions through standardized engineering practices.

The Contractor will be responsible for maintaining and updating integration artifacts such as Interface Control Documents (ICD), Simplified Design and Specification Reports (SDSR), and integration architecture diagrams. These deliverables serve as a foundation for verifying successful application onboarding and updates. Coordination with system stakeholders and technical teams will be critical to ensure system design consistency, performance alignment, and security integration.

TASK 2: MIDDLEWARE CONFIGURATION & APPLICATION ENGINEERING SERVICES

The Contractor shall provide engineering services to configure and maintain middleware components across IRS enterprise platforms. This includes Message Queuing (MQ) systems, API Gateways, service buses, and configuration management for software components such as

SoftwareAG webMethods. These services ensure that system-to-system messaging is reliable, scalable, and secure, and that backend infrastructure components are optimized for current and future workloads.

In addition to this work, the Contractor will involve close collaboration with application and infrastructure teams to ensure that middleware versions, configurations, and dependencies are tested, validated, and deployed correctly. The Contractor will document all configurations, version upgrades, and certificate management procedures to ensure that services remain compliant, resilient, and supportable.

TASK 3: INFRASTRUCTURE & PERFORMANCE ENGINEERING SERVICES

The Contractor shall deliver infrastructure services to enhance IRS environment reliability and performance. This includes executing hardware upgrades, operating system transitions, configuration hardening, and implementation of advanced monitoring tools such as AppDynamics and Splunk. Engineering activities will support initiatives such as Red Hat Enterprise Linux (RHEL) upgrades, application resiliency improvements, and monitoring dashboard creation to ensure visibility and traceability into IRS systems.

This task area includes forward-looking activities such as identifying performance trends, contributing to capacity planning efforts, and developing health check procedures to reduce unplanned outages. These services will directly enable better oversight, incident prevention, and data-driven operations across IRS-managed environments.

TASK 4: OPERATIONAL COMPLIANCE & REPORTING SERVICES

The Contractor shall deliver documentation and reporting services that ensure IRS systems remain aligned with operational requirements, internal governance, and external compliance standards. These services include recurring reporting, control documentation, system audit preparation, and technical risk analysis.

This task area enables traceability, operational awareness, and audit readiness by delivering standardized documents and performance summaries. Deliverables will enable IRS efforts to validate system health, communicate operational status, and identify risk remediation areas based on transactional, user, and technical system activity.

SUBMISSION INFORMATION

Responses to this SSN are requested in two (2) parts and must be submitted using Attachment 1 - SSN Response Template:

Part I Company Profile - IRS seeks company profile information about the firms that provide services positioned to address the requirements discussed above.

Part II Technical Capability - IRS seeks Industry responses to specific questions. Do not include any support documentation for any company other than your own. This is an analysis of your company’s abilities.

Part I Company Profile:

1. Company Name and Address

2. Company technical Point of Contact (POC) and Contract Lead POC information to include name, title, telephone number, and email address

3. Provide Unique Entity Identifier (UEI) and North American Industry Classification System (NAICS) Code.

4. List active governmentwide contracts that your company has been awarded (Government Wide Acquisition Contract (GWACs), Indefinite Delivery Indefinite Quantity (IDIQs), and Blanket Purchase Agreements (BPAs) – include applicable Special Item Number (SIN) include current Contract Number and Task Area(s) appropriate for this notice

5. Identify Business Classification / Socio-Economic Status (e.g., large, small, 8(a), women owned, hub-zone, SDB, ANC, Service-Disabled Veteran Owned)

6. Contract holder’s capability statement that addresses organizational and staff experience and expertise.

7. Provide a Uniform Resource Locator (URL) to a capability website for your company.

Part II Technical Capability:

1. Based on the provided information, would your company submit a proposal?

2. Does your company provide this service commercially?

3. Does your company have similar or previous experience with the type of work outlined?

4. Does your company have the capability to perform the required services?

5. Does your company have the capability to meet the period of performance schedule requested?

6. Does your company have the capabilities and skill set to set-up requirements and ensure the structure, processes, workflows, and tools are in place to execute this requirement?

7. Does your company have the staff needed (on Day 1) to transition into ongoing development, modernization and enhancement, and operations and maintenance (O&M) support for the existing IRS EAIB, NTIN, DUPTIN, MeF, AppDynamics, Splunk, and API GW applications?

8. What risks would your company identify with completing a timely transition to support IRS EAIB, NTIN, DUPTIN, MeF, AppDynamics, Splunk, and API GW application? How long would you recommend for transition and onboarding?

9. Please describe your experience providing expertise, strategic advisory services, and operational support to IRS EAIB, NTIN, DUPTIN, MeF, Splunk, and API GW applications.

10. Please describe your experience with: webMethods components (Integration Server, Universal Messaging, Deployer, MWS, OFI), webMethods services (Flow, Java), REST and SOAP-based web services, webMethods adapters (e.g., file, IBM MQ), configuring and managing message queues (JMS, IBM MQ), Microservices Runtime, and implementing security in webMethods.

11. Please describe your experience of using AppDynamics for monitoring key health metrics for Linux, JVM, and webMethods (e.g., MQ connection, listener state, JMS connection, trigger, and queue depth).

12. Please describe your experience with CI/CD pipelines and tools (e.g., Ansible, GitHub, Jenkins, Nexus), Infrastructure as Code, and containerization of applications (e.g., webMethods services) for deployment in Kubernetes/OpenShift.

Responses shall only contain the completed SSN Response Template in excel format and not include any brochures, advertising or any other type of extraneous, graphic literature or documents that have not been requested.

Vendors shall reference 25-54-A-PMO-ES-SSN in the subject line of their response as well as in the subject line of any other correspondence referencing this notice.

Terms and Conditions regarding this Notice This Notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. All costs associated with responding to this Notice are solely at the responding party's expense. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Further, the Government may contact the vendor for additional information regarding the information submitted as part of this market research effort. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Government Point of Entry or other similar source (e.g., GSA E-buy). However, responses to this notice will not be considered adequate responses to a solicitation.

Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract or agreement. The Government will not be obligated to pursue any particular acquisition alternative as a result of this notice. Responses to the notice will not be returned. Not responding to this notice does not preclude participation in any future solicitation if one is issued.

No proprietary, classified, confidential, or sensitive information should be included in responses to this Notice, unless otherwise appropriately marked by the Respondent. The Government reserves the right to use any non-proprietary technical information received in response to this Notice in any resultant solicitation(s).

Do Not Submit any Proposals/Offers in response to this Notice.

** THE GOVERNMENT WILL NOT RESPOND TO PHONE CALLS. **