About this file
The document is a Public Notice of Intent to Single/Sole Source Purchase Request for Information (RFI) 25-16 issued by the City of Oviedo, Florida, focusing on CUES, Inc. The RFI, valid for fiscal year 2024-2025 (January 1, 2025 - September 30, 2025), seeks to verify whether the specifications for K2 Summit and Granite Net video/footage capture systems are nonrestrictive and if multiple companies can provide these systems. The notice was issued on December 9, 2024, with a response deadline of January 1, 2025 at 12:00 P.M. EST, and respondents are invited to submit information electronically or by hand-delivery to the City of Oviedo Purchasing Division.
CUES, Inc. provides a detailed justification for being the sole source provider, emphasizing that they are the exclusive manufacturer of the specified video/footage capture systems, with an in-house software support team and 100% compatibility with existing equipment. The company highlights potential risks of using non-OEM parts, including possible warranty voiding and system damage. CUES maintains a significant inventory in their Orlando, FL manufacturing facility and has additional support locations throughout the US and Canada. The RFI explicitly states that respondents should not provide pricing initially and that all responses will be evaluated by the Purchasing Division and the requesting Department to determine approved equal status.
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PUBLIC NOTICE OF INTENT TO SINGLE/SOLE SOURCE PURCHASE
REQUEST FOR INFORMATION (RFI) 25-16: CUES, Inc
This is not an invitation to submit a bid or quote.
This RFI is intended to verify whether the specifications for a specified commodity and/or item is non-restrictive and if more than one company can provide such commodity and/or item.
CONTACT INFORMATION:
Jacqueta Scott, Procurement
Manager
Email:
jscott@cityofoviedo.net
Phone: (407) 971-5534
ISSUED DATE: December 9, 2024
VALID FOR FY24-25
(January 1, 2025 – September 30, 2025)
NOTICE END DATE: January 1, 2025 @ 12:00 P.M. (EST)
DEADLINE FOR WRITTEN QUESTIONS: Not Applicable
SOLICITATION RESPONSE: Responses will be received until the above notice end date or as otherwise amended. Late responses will not be accepted.
Responses may be submitted electronically by emailing the Purchasing Division
(purchasing@cityofoviedo.net), or hand-delivered to: City of Oviedo, Purchasing
Division, 400 Alexandria Blvd., Oviedo, Florida 32765
Pursuant to Florida Statute, Section 287.057, notice is hereby given that the following product / service may be a single source.
• Manufacturer / Service Provider: CUES, Inc.
Product / Service: K2 Summit and Granite Net video/footage capture systems
Prospective respondents that disagree and believe that they are a qualified supplier capable of providing the same product or service are requested to provide information regarding their ability to do so.
Respondents are not to provide pricing with their response until asked to do so. All responses will be evaluated by the Purchasing Division and the appropriate requesting Department, who shall jointly render the final decision in establishing the approved equal status of the commodity offered.
All services, programs and activities of the City of Oviedo are offered and solicited without regard to race, color, national origin, age, sex, religion, disability or family status. For information regarding the City’s Title VI Nondiscrimination Policy, Plan and Procedures please visit www.cityofoviedo.net mailto:jscott@cityofoviedo.net mailto:purchasing@cityofoviedo.net http://www.cityofoviedo.net/
3600 Rio Vista Avenue ∙ Orlando, FL 32805 ∙ 800-327-7791 ∙ www.cuesinc.com
December 5, 2024
City of Oviedo 400 Alexandria Blvd Oviedo, FL 32765
Dear Amanda Kortus, CUES is the sole source of genuine CUES Replacement Parts and Service. The following details will outline the many benefits of why to choose CUES as your sole provider.
Sole Source/OEM Justification:
CUES is the sole manufacturer of the K2 Summit and Granite Net video/footage capture systems.
CUES offers an in-house software support team for these systems. Other products on the market are
3rd party add-on programs that CUES in-house support team is unable to support.
Our Cameras, Transporters, and Lamp II systems are solely manufactured by CUES. We are the sole manufacturer and supplier of these OEM (Original Equipment Manufacturer) products, and for the parts used in CUES pipeline inspection and rehabilitation equipment.
We strongly recommend the use of genuine CUES Parts and Service due to potential compatibility problems. We have recorded instances where Non-OEM parts resulted in major damage to the electronic and other systems. The use of Non-OEM parts could void CUES warranty and CUES lifetime loaner policy.
CUES maintains millions of dollars in inventory that eliminates the need to have an extensive parts inventory on- site. Our Manufacturing factory, Customer Support Center and Main Stockroom is located in Orlando FL. We also have additional customer support locations throughout the US and
Canada to fulfill any Parts or Service needs.
100% Full Circle Compatibility Note:
Current CUES equipment is 100% compatible with CUES existing TV equipment without modifications.
This allows older equipment to operate on newer TV systems and newer equipment to operate on older TV systems giving you full circle compatibility. Other manufacturers may have components (i.e.
Cameras, etc.) that can be modified to operate on existing CUES systems, however this may require special one-of-a-kind cables and/or modifications to the internal electronics of the camera, etc. Any modification to the system’s electronics may void the CUES warranty and CUES lifetime loaner policy.
We appreciate your interest in Cues products. If you have any questions, please do not hesitate to contact me at 407.283.6069.
Best Regards, Ana Cancel
Customer Service Administrative Assistant
File details come from the government source that posted it. Updated .