24Q0243_SOL_ATT1.pdf

Statement of Work (SOW) for Essential Skills Training BPA

1.0 Scope

The scope of this effort is to provide essential skills training for NSWC Crane employees at all levels of the organization on a recurring basis throughout the period of performance for this agreement, which is upon award through FY29 (a term of five years). Dates of the training must be agreed upon between the vendor and the Workforce Development Branch of Human Resources at NSWC Crane. All training courses must be conducted within normal working hours (0800 – 1600).

Desired vendors for this agreement would include academic institutions and other credentialed ecosystem partners located within 150 miles of NSWC Crane. Quotes submitted can be for a single course, multiple courses, or all courses within this agreement.

1.1 Background

The Workforce Development Branch of the Human Resources Office at NSWC Crane is responsible for providing training for all the NSWC Crane civilian workforce. Essential skills, such as communication, leadership, conflict management, coaching, etc. are increasingly important in today’s ever-changing hybrid work environment.

Each class will have a minimum of 10 students and maximum of 20 students per offering. For courses that do not meet the minimum student count (10 students) two weeks prior to the training event, the course will either be rescheduled for a later date (at a date agreeable between the government and the vendor) or cancelled, at the government’s discretion without penalty. Vendor pricing should be provided at a “per student” course that is inclusive of all charges/fees (instructor time, travel, per diem, materials, etc.) Vendor should invoice upon completion of each course.

2.0 Applicable Documents

The documents listed in this section are applicable to this SOW. While every effort has been made to ensure the completeness of this list, document users are cautioned they must meet all specified requirements documents as cited in this SOW, whether they are listed. In the event of conflict between the documents referenced herein and the contents of the SOW, the contents of the SOW shall prevail:

- NSWC Crane Training Roster

3.0 Requirements

3.1 Training Courses

A vendor may provide any or all of the following courses to be instructed on an “as needed” basis for the duration of the period of this agreement at dates to be agreed upon between the vendor and the Workforce Development Branch of Human Resources at NSWC Crane. All courses shall be conducted within normal working hours, but preferably between the hours of 0800 – 1600.

Powerful Presentations This 2-Day course provides employees at all levels with the knowledge and skills required for delivery effective presentations while concurrently learning how to improve their written and communication skills to create an effective presentation. Powerful Presentations course objectives should include:

- Recognizing the key characteristics of effective presentations

- Identifying various presentation styles

- Learning to effectively organize a presentation so materials are presented in logical sequence

- Selecting appropriate visual aids when presenting

- Identifying personal fears of public speaking and resources for overcoming those fears

- Improving the effectiveness of their vocal delivery

- Projecting confidence in their nonverbal communication

- Identifying a presentation’s target audience and learn how to effectively adapt the presentation to meet the audience’s interest as well as engage them during the presentation.

Having Difficult Conversations/Crucial Conversations Intended for NSWC Crane managers and/or individuals seeking leadership roles, this 1-Day Crucial Conversations course objectives include:

- Identifying conversations that are preventing them from achieving desired results/performance

- Understanding how to speak persuasively, not abrasively on any topic

- Enabling an environment of psychological safety for others to feel safe sharing their honest opinions

Technical Writing Fundamentals This 2-Day course enables employees to draft technical documents that are clearly articulated, concise, and accurate. The following course objectives should be obtained:

- Identify sources of information to collect for the document

- Overcome writer’s block through the use of document drafts and brainstorming

- Identify various formats of technical writing

- Choose the best format to present information dependent upon the purpose of the writing

- Learn different techniques for writing clear and concise emails, meeting agendas, and meeting notes.

- Identify the appropriate flow of information in the writing, use effective topic headers, and reduce word count to deliver a concise method

- Review grammar and punctuation rules to ensure an effective/accurate proofread of documents

- Design an appealing looking technical document using formatting tips on font styles and the use of graphs/visuals to enhance effectiveness of data.

Microsoft Excel – Basic This 1-Day beginner course will teach the basics of Microsoft Excel and the functionality of spreadsheets. Participants will learn to:

- Create a spreadsheet

- Enter/modify data

- Use a formula/function

- Adjust the size of cells

- Format cells and spreadsheets

- Add comments in cells

- Name a range

- Find/Replace data

- Sort/Filer data

- Insert images, pictures, shapes, and SmartArt

- Protect spreadsheets

- Create and format tables and charts

- Use charts/tables in other MS Applications (i.e. Word, PowerPoint, etc)

- Save/Print spreadsheets

Microsoft Excel – Intermediate Users with an existing understanding of Microsoft Excel basics can benefit from attending this 1- Day Microsoft Excel Intermediate course, which will teach participants the following:

- Creating custom templates

- Using styles

- Linking formulas

- Using 3-D References

- Using Absolute References

- Hyperlinking External Sources

- Performing “If” Functions

Microsoft Excel – Advanced In this 2-Day interactive course, Advanced Microsoft Excel users will learn how to convert data into meaningful information through the use of PivotTables and other tools within Excel.

Students will be expected to bring their own laptop to class for “real time” learning and application of course objectives. In this course, students will learn how to:

- Obtain multiple reports from the same worksheet without the requirement to manipulate the data.

- Perform different types of financial, count, and statistical summaries on the same worksheet

- Utilize recommended PivotTables, modify them, and/or build your own PivotTables for more customization

- Use interactive features to get different views of data

- Create graphs using the summarized data

- Perform Data Validation

- Apply Conditional Formatting

- Create Macros

- Build Interactive Dashboards

Project Management Professional Exam Prep Course In this 5-Day course, participants will learn how to effectively prepare for the Project Management Institute’s Project Management Professional (PMP) certification exam through mastery of the first 6 chapters of the Project Management Body of Knowledge (PMBOK), most recent edition. Students must receive hardback copies of the PMBOK as a resource to leverage post-instruction in addition to mock exams and any other study prep material the vendor deems effective to preparing employees for the exam.

Professional Presence in the Workplace Professionalism is reflected in a person’s appearance, behavior, conduct, and communications.

In our diverse and inclusive work environment, all employees at NSWC Crane are expected to demonstrate professionalism and civility as a representative of NSWC Crane. By attending this

½ day course, participants will learn the basics of professionalism in the workplace and be empowered to develop a more professional presence. Topics to be covered in this course include:

- Why is Professionalism Important?

o Credibility with Customers, Peers, and Superiors

- Professional Workplace Presence o Demonstrating Civility in the Workplace

- Communicating with Others in a Professional Manner o Body Language

- Principles of Email Etiquette

- Conducting Professional Meetings

- Demonstrating Professionalism on Social Media

Supervisor as Coach In this 1-Day course, NSWC Crane leaders at all levels will learn how to create a coaching culture within the organization and establish themselves as effective career coaches for their employees. This course will focus on the key principles and skills necessary to be an effective coach. Upon completion of this course, participants will:

- Understand the difference between Mentoring & Coaching

- Understand the role of a coach and the characteristics of a good coach

- Identify the main opportunities for coaching

- Learn how to conduct effective coaching sessions

- Learn to provide constructive feedback

- Identify and remove barriers that may be in the way of improved performance of those being coached.

Additional courses similar in nature may be added to the scope of work within the period of this agreement as new requirements arise.

3.2 Training Materials

The vendor is responsible for providing training as identified above that is in accordance with the latest technical guidance for each class instructed. The vendor shall provide supporting materials to the student to include: Class schedule, Instructional handouts, textbooks/resource materials, and copies of all class presentations (either in print or electronically) used in the presentation of the course. (A001)

The vendor shall provide each student with a course completion certificate that can be used as evidence for course completion for their official training record for use towards their continuing education requirements for various technical certifications. (A002)

3.3 Training Venue

The government will provide a professional training facility that meets the classroom needs of the instructor with a reasonable quantity of standard classroom materials (i.e. flip chart paper, markers, classrooms set up, etc.). The vendor must provide classroom material expectations for their facilitation of each applicable course at the time of quote submission.

4.0 Government Furnished Material

The government will provide a roster of all registered students for each course. The course instructor will be responsible for ensuring the students have signed the roster each day of the course and following the classroom instructions provided to ensure the roster is returned to the Workforce Development Branch personnel.

For computer-based courses, Students will be responsible for bringing his/her own laptop to the class.

5.0 Technical Point of Contact

Heather Strange, heather.e.strange3.civ@us.navy.mil, 812-227-9737