24Q0012_DraftPWS_012924.pdf

DRAFT

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity 4800 Mark Center Drive

Alexandria, VA 22350

05 Oct 23 1

Teacher Leader Model Standards (TLMS) Coaching and Professional Learning to Support the Teacher Leadership Program and Selected Staff

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year (SY) 2023-24, the Department of Defense Education Activity (DoDEA) will provide

PK-12 instruction to approximately 66,000 dependents of military and civilian employees. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. DoDEA also operates a fully accredited virtual high school with teaching hubs in each DoDEA region: Americas, Europe, and Pacific.

1.1.2 DoDEA has adopted College and Career Ready Standards (CCRS) in mathematics, literacy, the arts, social studies, and science, which are rigorous, research-based, and reflect the knowledge, skills and dispositions students need for success in college and/or careers and are aligned with the Common Core State Standards (CCSS), National Core Art Standards (NCAS), Next Generation Science Standards (NGSS), College, Career, and Civic Life (C3) Framework for Social Studies State Standards, and Society for Health and Physical Education Standards (SHAPE AMERICA). DoDEA has also adopted the International Society for Technology in Education (ISTE) Standards for Students.

1.2 Background

1.2.1 DoDEA adopted the Teacher Leader Model Standards (TLMS) in 2015, which …encourage professional discussion about what constitutes the full range of competencies that teacher leaders possess and how this form of leadership can be distinguished from, but work in tandem with, formal administrative leadership roles to support good teaching and promote student learning (TLMS, p3). Developing teacher leaders requires the following skills/ competencies:

1) Promoting, modeling, and influencing growth of student-centered instructional practices to demonstrate its positive impact on student achievement.

2) Assuming formal and informal leadership roles via collaborative learning practices.

3) Complementing the work of the regional centers for instructional leadership in shaping teacher leaders to have, among other benefits, a positive impact on student achievement.

4) Partnering with district and school administrators to identify opportunities for shared leadership that will provide teacher input as well as the facilitation of the development, planning, and implementation of policies, curriculum, and professional development through the lens of a teacher practitioner.

5) Encouraging district and school administrators to (1) create teacher leadership roles tailored to meet school needs and (2) work collaboratively with district and school administrators to develop and share exemplars of authentic teacher leadership roles developed at each school.

This task includes continuing the implementation of Goal 2:1a, Teacher Leadership, of DoDEA’s Blueprint for Continuous Improvement, which calls for professional learning in Focused Collaboration, using skills as identified in the TLMS.

1.2.2 DoDEA Teachers of the Year and all district-level teachers of the year are designated as teacher leaders. Other teacher leaders may include teachers who have distinguished themselves by their work as teachers and/or their role in departmental or school leadership positions. Note: DoDEA teachers of the year (TOY) are also referred to as state teachers of the year (STOY).

1.2.3 Since 2016 DoDEA has awarded contracts to the National Network of State Teachers of the Year (NNSTOY) or its for-profit arm, New Venture Fund, Inc. to provide coaching and technical support to our teachers of the year and other teacher leaders systemwide.

1.3 Scope of Work

1.3.1 DoDEA requires professional learning and support in the design of the next level of learning planned for selected system teacher leaders and new-to-role school administrators. The base year focuses on

05 Oct 23 2 building out the guidance and professional learning for the DODEA Teacher Leader Fellowship Program. All three years focus on supporting the program through professional learning for facilitators, continued coaching for train-the trainers, and implementing a plan for sustainability. By building on the work that has already occurred, DoDEA will establish and sustain an effective Teacher leadership program.

1.3.2 The TLMS-focused work consists of the following tasks each year of the contract:

1) Three-day annual in-person meeting held in the spring at DoDEA HQ

2) Support to develop teacher leadership guidance (Base Year).

3) Coaching and Sustainability Support for the Annual Teacher Leadership Fellowship Meetings.

4) Seven 90-minute virtual professional learning sessions.

2 Requirements

2.1 Coaching and Professional Learning: Provide coaching and professional learning for the Teacher Leader Leadership Program to include support in developing program guidance and building sustainability.

Supporting Tasks

The tasks below are to help the Contractor gain a better understanding of the requirements to successfully meet the objective. They are not all inclusive, so the Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

2.2 Task 1, DoDEA Teacher Leader Program Guidance (Base Year Only)—The Contractor shall draft a DoDEA guidebook for the Teacher Leadership Program and finalize the guidance after receipt of written feedback from the contracting officer’s representative (COR). The guidance shall include methods to gather data and evaluate program effectiveness and include the following six topics:

1) Teacher Leadership Summit

2) Asynchronous Course

3) Teacher Leader Fellowship

4) Learning and Leadership Networks

5) Teacher Leaders Symposium

6) Formal and Informal Leadership Opportunities

2.3 Task 2, Coaching and Sustainability Support for Annual Teacher Leadership Meetings—For each year of the contract, the Contractor shall:

2.3.1 Provide a detailed draft outline for each 3-day in-person meeting sessions to include the items below.

Finalize the outline based on written feedback from the COR:

1) Dates, times, and location

2) Coach’s qualifications

3) Sustainability topics covered with facilitation protocols

4) Guidance in developing and planning for PL for the Teacher Leadership fellows

5) Guidance in developing and planning for PL for the PL Division team

6) Half-day PL for facilitators of the DoDEA Teacher Leadership program should circumstances preclude the face-to-face meeting

7) Readings, preferably from open sources

2.3.2 Provide a coach on site at each Teacher Leader meeting—each of which is expected to occur at DoDEA HQ in Alexandria, VA—who will coach 8-10 DoDEA facilitators/PL Division staff at the agreed upon dates, times, and location.

2.3.3 Draft one learning package for each day of the 3-day meeting, on the finalized topics (PWS 2.3.1) that shall include coaching, facilitation, presentation skills and the relationship of equity in undermining or reinforcing TLMS. Contents shall consist of presentation files, handout files, open-source resources, facilitation guides and any supplemental materials. Finalize each learning package based on written feedback from the COR.

The length of each learning package may vary and will be determined post-award by the Government in consultation with the Contractor.

Digital modules, if any, shall be SCORM®-compliant. See PWS 3.9 for more information.

2.3.4 Ensure the coach arrives on site with sufficient hard copies (if any) for each DoDEA participant.

05 Oct 23 3

2.4 Task 3, Train-the-Trainer for Virtual Professional Learning on the TLMS—For each year of the contract, the Contractor shall:

2.4.1 Provide a draft outline of the seven 90-minute meetings that shall be conducted throughout the contract year. Finalize the outline based on written feedback from the COR. The outline shall—at a minimum— include the following:

1) Proposed dates and times

2) Coach’s qualifications

3) Proposed topics that shall include presentation skills, facilitation skills, and connecting the relationship of equity in undermining or reinforcing TLMS to DoDEA’s teacher leadership facilitation staff

4) Readings, preferably from open sources.

2.4.2 Draft seven, 90-minute learning packages on topics determined by DoDEA in consultation with the

Contractor post-award. Finalize each meeting’s learning package based on written feedback from DoDEA. The learning packages for each virtual meeting that shall consist of presentation files, handout files, open-source resources, facilitation guides, and any supplemental materials. Note:

Digital modules, if any, shall be SCORM®-compliant. See PWS 3.9 for additional information.

2.4.3 Facilitate each virtual meeting at the dates and times determined post-award.

2.4.4 Ensure all participants have digital files of all required documents.

2.5 General Requirements—The Contractor shall:

2.5.1 Delivery of Print and/or Digital Resources—The Contractor shall:

2.5.1.1 Deliver web-based materials (such as access codes) three days after receipt of delivery order.

2.5.1.2 Ship all print materials and manipulatives to the Americas by commercial carrier or USPS and to Europe and the Pacific only by commercial carrier. Note: Delivery orders will include door-to-door addresses.

Provide, upon shipment of materials, a digital shipment notification that includes:

Contract number and delivery order number Contract line-item number (CLIN) indicating materials and quantities being shipped Date and destination of shipment Shipping carrier name and tracking number of shipments Estimated date of arrival of shipment and shipping slip (if applicable)

2.5.2 Technical Support: Provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.5.3 Third-Party Programs, Software, and Applications (if applicable): Ensure it and its subcontractors’ (third-party) programs, software, and applications meet at a minimum the same technical requirements as the Contractor must meet, such as single sign on (SSO) and Federal Risk and Authorization Management Program (FedRAMP) Level 2, etc. For additional information, see www.fedramp.gov/ and Technical Exhibit #1, 1.1.7.

2.5.4 Meetings: Attend virtual meetings at no additional cost to the Government and provide the medium through which each meeting occurs, record each meeting’s minutes. The Contractor shall submit the draft minutes to the COR within two business days of the event and finalize the minutes two business days after receipt of written feedback from the COR. Note: Costs associated with attending any face-to-face meetings shall be handled/paid for as stated in the contract.

2.5.4.1 Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2.5.4.2 IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

2.5.4.3 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other

Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA.

The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.6 Performance Standards and Acceptable Quality Levels

05 Oct 23 4

2.6.1 Performance Standard: Tasks shall be completed by the required completion date.

2.6.2 Acceptable Quality Level: See PWS 7, Performance Requirement Summary (PRS).

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities, except for the facilitation of the annual 3-day TLF meeting at DoDEA HQ.

3.2 Qualifications—The Contractor shall:

3.2.1 Liaison: Provide a liaison and alternate liaison to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer Representative. They shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Each shall have at least one year of experience working in a similar role.

3.2.2 Coach: Provide a coach, with a post-graduate degree in education or related field and over ten years of experience delivering professional learning in teacher leadership standards.

3.2.3 Notify the COR in writing regarding any change in either the liaison’s role ten business days in advance of the change If the liaison or liaison alternate is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.3 Holidays and Hours of Operation: The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/ shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Anti-Bias, Diversity, and Inclusion—The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.6 Privacy—The Contractor shall:

3.6.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.6.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL: http://www.archives.gov/about/laws/privacy-act-1974.html.

3.6.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.6.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements (listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.7 Section 508 Compliance—The Contractor shall:

3.7.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to endure they are accessible to people with disabilities.

Federal employees and members of the public who have disabilities must have access to and use of information/data that is comparable to people without disabilities.

3.7.2 Requirement: Ensure that products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps. A, C & D which are located at the following URL: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.

05 Oct 23 5

3.7.3 ARS: See the attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters 4-6 do not address one or more functions of ICT. Note the guidance in the table below:

Applicable Requirements Directions

Software Features and Components

Applies to all WCAG Level AA Success Criteria, 502 Interoperability with Assistive Technology, and 503 Applications.

Hardware Features and Components All requirements apply.

Support Services and Documentation All requirements apply.

Outputs/Deliverables Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.8 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following five formats: Digital Accessible Information System/National Instructional Materials; Accessibility Standard (NIMAS) with cascading style sheet; HyperText Markup Language (HTML); Portable Document Format (PDF, unlocked, embedded fonts, single page); and Rich Text Format (RTF)/Word document.

3.9 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide digital modules, if included among the proposed/required resources, that are SCORM®-compliant. Note: The Department of Defense Instruction (DoDI) 1322.26 mandates that modules comply with the latest possible version of SCORM®, per https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017- 10-05-073235-400.

3.10 Data and Data Rights: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government. The Contractor shall ensure that digital rights to all visual materials embedded in the resources will be given so that DoDEA for DoDEA’s internal use only may use resources without incurring copyright costs or infringing on copyright laws. All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.11 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

3.12 Travel

3.12.1 JTR: Authorized travel expenses shall be consistent with the substantive provisions of the Joint

Travel Regulation (JTR) and limitation of funds specified in this contract. All travel requires Government approval/authorization. Send written requests for approval/authorization to the COR.

Note: The Government’s will reply in writing in 3-5 business days.

3.12.2 Reimbursable Expenses: These expenses consist of airfare or mileage, car rental, per diem, and transfers. All expense items that cost more than $75 shall be accompanied by photocopies of the receipts. Notes:

Travel, subsistence, and associated labor charges for travel time are authorized for travel beyond a 50-mile radius of the local office, whenever a task assignment requires work to be accomplished at an alternate work site.

No travel, subsistence, or associated labor charges for travel time shall be charged for work performed within a 50-mile radius of the Contractor’s local office, normal work site, or temporary work site unless approved in advance by the COR.

05 Oct 23 6

Under no circumstances will a Contractor be reimbursed for travel performed for personal convenience and daily travel to and from the normal work site, to include parking expenses.

The Government will use independent market research to determine price reasonableness and will only reimburse the Contractor for the agreed upon airfare determined prior to travel.

3.12.2.1 Airfare: The Contractor shall provide the airfare price for each travel event. Airfare shall only be purchased at economy/coach class levels unless the Contractor can present evidence, which the Government can confirm, on the unavailability of economy/coach class seating options for a specific trip. Note: If the Contractor opts to send its employees, e.g., in business class, the Government will reimburse using the contract-specified rate.

3.12.2.2 Car Rental: No car rental will be authorized for this contract.

3.12.2.3 Per Diem: The Contractor shall use GSA’s annual rates at time of travel to calculate per diem, which may be found at.

3.12.2.4 Transfers: The Contractor may include costs for business-related expenses such as taxicab rides from the airport to DoDEA HQ.

3.12.3 Travel Plans: The Contractor shall provide a detailed travel plan in support of the objective(s) to the

COR no less than ten business days prior to travel unless the travel is in response to an emergency as determined by the Government. The travel plan shall include the name of the traveler(s), location, purpose, dates of travel; and a breakdown of anticipated travel expenses (airfare, etc.).

3.13 Security Requirements: Contractor employees shall be admitted into the DoDEA HQ (Mark Center, Alexandria, VA) and escorted by a DoDEA staff person during their entire stay at DoDEA HQ.

4 Government-Furnished Information/Resources

DoDEA will provide (1) the meeting space, internet connectivity, and related audio-visual support for all sessions that occur at DoDEA HQ and (2) the escorts referenced in PWS 3.13.

5 Contract Deliverables

Milestone/Deliverable Word / Excel

Digital Copies PWS Planned

Frequency

Task 1, Teacher Leadership Program Guidance Yes Yes 2.2

Draft: Thirty calendar days after the post-award conference Final: Ten calendar days after receipt of written feedback from the COR

Task 2, Coaching and Sustainability Support for the Annual TL Meeting:

Plan/Outline

Yes Yes 2.3.1

Draft: Thirty calendar days before each TL Meeting Final: Ten calendar days after receipt of written feedback from the COR

Task 2: Meeting Facilitation Outline and Learning Packages

Yes Yes 2.3.2 2.3.3

Draft: Thirty calendar days before each annual meeting.

Final: Ten calendar days after receipt of written feedback from the COR.

Facilitate each 3-day meeting.

Task 3, Train-the-Trainer PL on the TLMS: Outline Yes Yes 2.4.1

Draft: Thirty calendar days before the first Teams meeting.

Final: Ten calendar days after receipt of written feedback from the COR.

Task 3, Learning Packages Yes Yes 2.4.2

Draft: Thirty calendar days before the first Teams meeting.

Final: Ten calendar days after receipt of written feedback from the COR.

Task 3, Facilitation Yes Yes 2.4.3 2.4.4 2.4.5

Provide digital modules ten calendar days before each virtual meeting

Facilitate each virtual meeting.

Delivery of Print and Digital Materials Yes Yes 2.5.1. After receipt of a delivery order:

Digital: Access in three business days

05 Oct 23 7

Milestone/Deliverable Word / Excel

Digital Copies PWS Planned

Frequency Print: Deliver to US sites in 30 calendar days and to overseas sites in 45 calendar days

Technical Support Yes Yes 2.5.2 Ongoing after receipt of initial delivery order

Privacy Training Yes Yes 3.7.3 Three days after receipt of a written request

Privacy Verification Yes Yes 3.7.4 120 calendar days prior to the end of each contract year

6 Acronyms and Definitions

PA/PII Privacy Act/Personally Identifiable Information QASP Quality Assessment Surveillance Plan SCORM® Shareable Content Object Reference Model®

Contract Line-Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary

Performance Objective

Performance Standard Acceptable Quality Level Inspection Method

Teacher Leader Program Guidance, PWS 2.2

100% compliance with PWS

No meetings will need to be rescheduled due to Contractor issues.

COR inspection and stakeholder feedback

Annual Teacher Leader Meeting

Support, PWS 2.3

100% compliance with PWS

No meetings will need to be rescheduled due to Contractor issues.

COR inspection and stakeholder feedback

Teacher Leader Program Guidance, PWS 2.2

100% compliance with PWS

Draft: 80% correct Final: 100% correct, except for possible errors in grammar/formatting

COR inspection and stakeholder feedback

05 Oct 23 8

Performance Objective

Performance Standard Acceptable Quality Level Inspection Method

Coaching and Sustainability

Support for TL Meetings, PWS 2.3

100% compliance with PWS

Outline Draft: 80% correct Final: 100% correct, except for possible errors in grammar/formatting Learning Packages Draft: 80% correct Final: 100% correct, except for possible errors in grammar/formatting

COR inspection and stakeholder feedback

Train-the-Trainer Professional

Learning, PWS 2.4

100% compliance with PWS

Outline Draft: 80% correct Final: 100% correct, except for possible errors in grammar/formatting Learning Packages Draft: 80% correct Final: 100% correct, except for possible errors in grammar/formatting Teams Meetings No more than one rescheduled per year due to Contractor issues.

COR inspection and stakeholder feedback

Deliver Materials, PWS 2.5.1

100% compliance with PWS

No more than one shipment per region per year shall be late.

COR inspection and stakeholder feedback

Technical Support

PWS 2.5.2

100% compliance with PWS

Acknowledge receipt of request within two hours. Resolve 90% of requests in one business day. Resolve remaining 10% in five business days.

COR inspection and stakeholder feedback

Privacy Training

PWS 3.7.3

100% compliance with PWS

No more than one request per year submitted late. COR inspection

Privacy Verification

PWS 3.7.4

100% compliance with PWS

Submitted 120 calendar days prior to the end of each contract year COR inspection

05 Oct 23 9

Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet the Department of Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.

1.1.4 Ensure its content accessible from the web is compatible with the following browser platforms: Google Chrome, and Edge. Ensure that any applicable STIGs are implemented.

1.1.5 Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.

1.1.6 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from DoDEA.

1.1.7 Be able to meet Federal Risk and Authorization Management Program (FedRAMP) Level 2 standards for all proposed software/digital resources and ensure that any third-party resources that are part of its proposed solution also meet the FedRAMP Level 2 standard. For more information on FedRAMP, see the following URL: www.fedramp.gov. Participate, if required, in interviews and deep system architecture inspections. Note: Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the FedRAMP Internet Cloud vetting processes. Contractor participation/ cooperation is normally required to complete this process.

1.2 System Requirements—The Contractor shall:

1.2.1 Provide, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with the standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.

1.2.3 Provide software that is compatible with the following minimum baseline:

Specifications Minimum Memory 4 GB

Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better Operating System Windows 10

Browser Environment Chrome, Edge, Edge Chromium

1.2.4 Provide software that is completely functional on a standard DoDEA desktop without the need or requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

05 Oct 23 10

1.2.6 Provide, if applicable, software packages that support unattended installation methods used by enterprise software packaging and deployment systems. Note: DoDEA currently distributes software packages via Microsoft’s System Center Configuration Manager (SCCM). Older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.

1.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity (i.e., region, district, school) upon a request in writing from the contracting officer’s representative (COR). Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 160 schools, including the K-12 virtual school programs.

1.3.5 Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.

1.3.6 Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject. These requirements include but are not limited to the cybersecurity requirements defined in the following documentation:

DoD Directive (DoDD) 8500.01E, Information Assurance, be found at the following URL:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

DoD Security Technical Implementation Guidance (STIG), found at the following URL:

https://public.cyber.mil/stigs/downloads/.

DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02- 26-101520-3004.5.2.

1.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing.

Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer (CIO) or designated official.

1.5.3 Protect DoDEA data against all cyberattacks, notifying DoDEA within 72 hours of an identified and confirmed intrusion.

1.5.4 Perform security incident investigations upon identification of an event or at the request of DoDEA.

1.5.5 Address all Information Assurance Vulnerability Messages (IAVM) within the defined timelines.

IAVM messages include IA Vulnerability Alerts (IAVA), IA Vulnerability Bulletins (IAVB), and Technical Advisories (TA).

1.5.6 User passwords must not be readable by anyone having access to the system.

1.5.7 Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Public Law 106-554, § 1(a)(4) [Div. B, 05 Oct 23 11

Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. Note: If its solution does not involve Internet access by DoDEA students, please ensure the following are included:

1) Maintaining system security IAW the latest versions of the (1) DoD Cloud Computing Security

Requirements Guide, (2) Family Educational Rights and Privacy Act (FERPA), and (3) Protection of Pupil Rights Amendment (PPRA).

2) Providing a solution robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.

3) Ensuring Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the CISO or his/her designee.

1.6 Program and System Integration—The Contractor’s solution shall:

1.6.1 Provide Single Sign-On (SSO) Capabilities / Platform which (1) integrates with an Industry Standard SSO login solution. (ClassLink, Google, Azure, etc.); (2) supports Oauth 2.0, Security Assertions Markup Language (SAML) for integration with Azure, or Google; and (3) authenticates using Azure Active Directory (AD) or Google AD.Authenticates using Azure Active Directory (AD) or Google AD.

1.6.2. Support industry-standard data rostering standards via ClassLink and standard data formats such as OneRoster.

1.6.3. Ensure that data storage, handling, and security meet the following minimum standards:

1) DoDEA’s information and data shall be secured in data center located in the United States.

2) The system, including its server(s) and network devices, shall be in an environmentally controlled and secure facility under controlled circumstances (e.g., authorized personnel access lists, ID cards, entry logs).

3) All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

4) All data transit shall be secured with Transport Layer Security (TLS) encryption.

5) All data at rest shall be secured with Advanced Encryption Standard (AES)-256 encryption.

1.6.4 Ensure that data integration includes the following:

1) Automated industry standard form of data integration using Representational State Transfer

Application Program Interface (RESTful API), Learning Tools Interoperability (LTI), or Secure File Transfer Protocol (SFTP) data sets (ClassLink, OneRoster, etc.).

2) Encryption of DoDEA’s data at rest to include unique encryption keys for each customer on systems hosting multiple customers.

3) Notification of DoDEA in writing within 72 hours of any changes made to corporate policies for data protection.

4) Use of only masked student data in a non-production environment.

5) Integration scheduling that meets DoDEA’s required timeframes.

6) Provision of fully automated data uploads per Agency schedule(s) and Agency requirements.

7) Support of SFTP capabilities using a single set of login credentials.

8) Provision of a single data set of DoDEA information. Note: The Contractor’s solution shall support

DoDEA at all levels: school, community, district, region, and HQ.

9) Maintenance of a backup and restore plan for DoDEA data in the event of a disaster.

10) Provision of detailed feedback of what caused errors if an integration transmission results in errors.

1.6.5 System Features—The system shall:

1) Allow user accounts to be created automatically based on a file provided by DoDEA either nightly or on another pre-determined scheduled feed.

2) Allow DoDEA to be able to choose the format of user login identification, e.g., an email address, and be able to create manual accounts, if needed.

3) Require the user—for manually created accounts—to reset the password on the user’s initial login or, upon request, a password reset.

PERFORMANCE WORK STATEMENT