24Q0010_PWS_122023.docx

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DoDEA Grades 6-12 Digital Music Learning Tool
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HE125424Q0010
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This performance work statement outlines requirements for a digital music learning tool for the Department of Defense Education Activity. The Department of Defense Education Activity requires a digital music learning tool to increase student learning and achievement in secondary level music courses. The digital music learning tool must include a music performance assessment tool, music library database, music notation software, video lesson database, and digital audio workstation. Additional requirements include music appreciation resources, AP music theory resources, product training, and professional learning for educators. The contractor must also provide technical support and ensure compliance with various technical, security, and privacy standards. The performance period is for the base year and four option years.

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PERFORMANCE WORK STATEMENT

Department of Defense Education Activity 4800 Mark Center Drive Alexandria, VA 22350

DoDEA Grades 6-12 Digital Music Learning Tool

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year (SY) 2023-24, the Department of Defense Education Activity (DoDEA) will provide PK-12 instruction to almost 66,000 dependents of military and civilian employees. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. DoDEA also operates a fully accredited virtual high school option with teaching hubs in each DoDEA region: Americas, Europe, and Pacific.

1.1.2 DoDEA schools have various grade configurations, with the most common being PK-5, 6-8, and 9-12. Of DoDEA’s 159 brick-and-mortar schools, 77 have at least one of the 6-12 grades, including five elementary schools that also serve sixth graders.

Table 1: School Year 2023-24 Projected Enrollment (rounded to the nearest 25)

Grade
Students
Grade
Students
Grade
Students
Grade
Students
6
5,275
8
4,350
10
3,475
12
2,550
7
4,550
9
3,625
11
2,950
Total
26,775

1.2 Background

1.2.1DoDEA offers the following music programs for grades 6–12: alternative ensemble, band, chorus, computer music, guitar, music appreciation, piano, strings, and AP® Music Theory. Table 2 indicates the student enrollment for each subject area for SY2022–23 and Table 3 shows the corresponding number of teachers and above-school-level educators.
1.2.2In SY16–17 DoDEA adopted the National Arts Standards (NAS), to include all its music-specific standards. Additional information may be found at the following URL: www.nationalstandards.org.
1.2.3SY22-23 student enrollment in music courses is shown below:

Table 2: Enrollment in Selected Music Courses

Course
Enrollment
Middle School
High School
Total
Alternative Ensemble
0
48
48
Band
2,928
1,045
3,973
Chorus
757
526
1,283
Computer Music
0
59
59
Guitar
323
485
808
Music Appreciation
1,005
56
1,061
Piano
348
436
784
Strings
477
260
737
AP® Music Theory
0
9
9
Totals
5,838
2,924
8,762

1.2.4 SY2022-23 music teachers, music specialists, and support personnel numbers are shown below:

Table 3: Educators at the School and Above-School Levels

School Level
#
Above-School-Level Specialists
#
Music Teachers
88
HQ Music & Fine Arts
2
Education Technologists
69
Region Music & Fine Arts
3
Total School Level
157
Educational Technologists
12

1.2.5 DoDEA has an expiring contract for a Music Performance Assessment Tool for grades 3-12 and for Music Appreciation Curriculum Resources. DoDEA also does not currently offer a systemwide resource for AP® Music Theory.

1.3 Scope of Work

To take advantage of recent developments in music technology, DoDEA requires a Digital Music Learning Tool (DMLT) as an instructional resource to increase student learning and achievement. The DMLT will be used for the following secondary level music courses: alternative ensemble, band, chorus, computer music, guitar, music appreciation, music theory, piano, and strings. The DMLT will include the following five features: music performance assessment tool, music library database, music notation software, video lesson database, and digital audio workstation. For the DMLT platform, DoDEA requires the following tools:

1) Music Performance Assessment Tool

2) Music Library Database

3) Music Notation Software

4) Video Lesson Database

5) Digital Audio Workstation

6) Music Appreciation Resources

7) AP® Music Theory Resources.

DoDEA prefers to make one award but may make multiple awards.

2 Requirements

2.1 DMLT and Related Support: The Contractor(s) shall provide the DMLT with a music performance assessment tool, music library database, music notation software, video lesson database, and digital audio workstation as well as professional learning and technical support.

Supporting Tasks

The tasks below are to help Contractor(s) gain a better understanding of the requirements to successfully meet the objective. They are not all inclusive, so the Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

2.2 Task 1, Digital Music Learning Tool (DMLT)

2.2.1 DMLT Access: The Contractor(s) shall provide subscriptions/licenses for a cloud-based DMLT, whose primary users are over 8,000 students enrolled in the courses (Table 2) and school and above-school level educators (Table 3). The DMLT shall:

1) Work fully functionally with standard web browsers such as Google Chrome and Microsoft Edge and on standard school computing equipment such as laptops and Chromebooks.

2) Provide access for students and teachers enrolled in alternative ensemble, band, chorus, computer music, guitar, music appreciation, music theory, piano, and strings classes for grades 6–12.

3) Provide access for approximately 69 school-level education technologists, for approximately 12 above-school-level education technologists, and for approximately five above-school level subject matter experts.

4) Note: Access for AP® Music Theory will be provided via the Music Theory Resources.

2.2.2Music Performance Assessment Tool (MPAT): The Contractor shall provide a cloud-based MPAT to allow teachers to assess the progress of student instrumental and vocal music performances.
2.2.2.1The MPAT shall provide, at a minimum, the following features to allow students to do the following:

1) Record their performance at school or at home using a variety of digital devices.

2) Send recordings of their performance to their music teachers.

3) Follow and track musical notation and identify errors in their performance.

4) Select a note on the interface which will then sound the pitch.

5) See the note names.

6) See a fingering chart with their respective instrument.

7) Receive immediate feedback on performance (e.g., correct performance; early, late, or accurate rhythm; pitch too sharp, flat, or in tune).

8) Hear their part in context with pitch and rhythmic references.

9) Perform their instrument or sing with an accompaniment.

10) Have access to an automatic assessment score.

11) Have access to a comprehensive library of sheet music at varying ability levels.

12) Have access to a comprehensive library of middle- and high-school instrumental method books (e.g., band, strings, jazz band).

2.2.2.2 The MPAT shall provide, at a minimum, the following features that allow teachers to do the following:

1) Have the same access to navigation, materials, and features as student accounts.

2) Create assignments and assign them to students.

3) Assign music exercises (e.g., sight reading, rhythm, scales, arpeggios), excerpts of repertoire, and etudes to students.

4) Organize student users into classes or other groupings.

2.2.2.3 The MPAT’s performance assessment tool shall be able to do the following:

1) Receive audio through microphones built-into the main device (e.g., computer, table) or peripheral microphones (e.g., pickup, handheld) connected to the main device via USB or other connection.

2) Produce audio through speakers built-into the main device (e.g., computer, table) or peripheral speakers connected to the main device via USB or other connection.

2.2.3 Music Library Database I: The Contractor(s) shall provide a digital library of repertoire with developmentally appropriate instrumentation and voice repertoire for beginning to advanced musicians and ensure that teachers can print from the database for classroom instruction.

2.2.3.1 The digital library of repertoire shall be available for performance assessment via the MPAT.

2.2.3.2 Repertoire for instrumentation shall include:

1) Large ensembles to include, at minimum, wind band, string orchestra, full orchestra, percussion ensemble, and flex instrumentation.

2) Small ensembles must include, at minimum, duets, trios, quartets, and quintets for strings, woodwinds, brass winds, percussion, and flex instrumentation.

3) Instruments such as guitar, piano, and ukulele.

2.2.3.3 Repertoire for voice parts shall include one, two, three, or four separate parts, which may consist of varying configurations of sopranos (S), alto (A), tenors (T), baritones (Ba), and basses (B). The majority of vocal repertoires shall include audio accompaniment and practice tracks. More specifically, repertoire for voice parts shall include:

1) Single voice parts for S, A, T, Ba, and B.

2) Two-voice parts for any combination of S, A, T, Ba, and B.

3) Three-voice parts for any combination of S, A, T, Ba, and B.

4) Four-voice parts for SATB, SSAA, TTBB, or any other combination.

2.2.3.4 Repertoire shall also have the following features:

1) Themes, styles, cultures, composers and arrangers to support inclusivity of all students.

2) Repertoire accessible for performance assessment via the MPAT.

3) Repertoire providing performing rights in live and virtual settings.

4) Supplemental teaching materials, which may include such things as piece-specific exercises focused on skills/techniques, videos featuring instructional tips/recommendations, and repertoire-specific lesion plans aligned to the National Arts Standards.

2.2.4 Music Library Database II: The Contractor(s) shall provide a robust digital library of music method books with developmentally appropriate instrumentation and voice repertoire for beginning to advanced musicians and ensure that teachers can print from the database for classroom instruction.

2.2.4.1 The music method book database shall be accessible for performance assessment via the MPAT.

2.2.4.2 The database shall include the following:

1) Standards instrumental and vocal method books to include guitar, piano, band, and orchestra ensembles as well as selected vocal method books, etudes, and supplemental materials include audio accompaniment and practice tracks.

2) Technical skill building exercises such as the technical skills of articulation, breathing, dynamics, sight reading, note reading, and rhythms.

3) Scale and arpeggio exercises for instrumental parts.

4) Etudes for instrumental music.

2.2.5 Music Notation Software—The Contractor(s) shall provide all users access to a browser-based music notation software. The music notation software shall:

2.2.5.1 Allow users to compose, arrange, or transcribe musical compositions using music notation.

2.2.5.2 Have a user interface allowing users to create music projects using standard music notation and to use keyboard shortcuts. Note: Music notation includes, but is not limited to, noteheads, staves, clefs, key signatures, time signatures, articulations, dynamics, and tempo markings.

2.2.5.3 Provide templates of various instrumentation and voice parts.

2.2.5.4 Provide audio playback of written music compositions.

2.2.5.5 Include support for interface using USB MIDI devices.

2.2.5.6 Be accessible at any with a web browser and internet access.

2.2.5.7 Import music notation files (e.g., MIDI, MXL, XML, MusicXML, SMZ) to allow editing.

2.2.5.8 Export projects as music notation files, PDF, or audio files.

2.2.5.9 Allow users to share projects for the purpose of collaboration.

2.2.5.10 Allow teachers to create assignments and assign them to students.

2.2.5.11 Allow students to share projects with the teacher and other students in their class.

2.2.6 Music Video Lesson Database—The Contractor shall provide all users access to a library of music video lessons for each instrument listed below that is developmentally appropriate for the beginner to advanced levels of musical ability. The library of video lessons shall:

2.2.6.1 Include the following instruments:

1) Woodwind such as flute, clarinet, oboe, bassoon, and saxophone.

2) Brasswind such as trumpet, trombone, horn, euphonium, and tuba.

3) Percussion such as pitched and unpitched.

4) Bowed-string such as violin, viola, cello, and double bass.

5) Preferred but not required: Plucked-string instruments such as the guitar and ukulele.

6) Preferred but not required: Piano.

2.2.6.2 Be arranged or categorized using the following criteria:

1) Content in sequential order

2) Videos by course

3) Videos on the basis of musical ability, e.g., Level I, Level 2, etc.

2.2.6.3 Be aligned to the method books in the digital library of method books, per PWS 2.2.3.8.

2.2.6.4 Be presented by instructors that meet the following qualifications:

1) Teaching their primary instrument, e.g., a violinist teaches the violin—not the tuba.

2) Minimum of three years of teaching their primary instrument to school-age students.

3) Performing experience on their primary instrument in a professional capacity.

2.2.7 Digital Audio Workstation (DAW)—The Contractor shall provide all users access to a cloud-based DAW that meets the following requirements:

2.2.7.1 Allow users to compose, record, edit, and remix audio to create new musical compositions.

1) Users must be able to record audio using an external recording device via USB and other input connections (e.g., microphones, USB audio interface).

2) Users must be able to import and export a variety of audio formats including WAV, AIFF, MP3, AAC, OOG, ACC, and more at various levels of bit rates and sample rates.

3) User must be able to composer, record, edit, and remix audio using multiple tracks for a minimum of 16 tracks.

4) Audio input latency must be no higher than 10ms.

5) Users must be able to edit projects using destructive and non-destructive editing features.

2.2.7.2 Include a user interface that allows users to do the following:

1) Create musical projects using a timeline.

2) Mix and manipulate audio tracks.

3) Apply effects to audio tracks.

4) Include keyboard shortcuts.

2.2.7.3 Permit collaboration on projects by allowing users to access and share projects with the students they are working with and with their teachers.

2.2.7.4 Allow the use of musical instrument digital interface (MIDI) in all projects for the following purposes:

1) Importing MIDI files.

2) Exporting projects as a MIDI file.

3) Editing MIDI data to include velocity, pitch, duration, and other parameters.

4) Connecting to MIDI controllers, e.g., digital keyboards, as input to create MIDI information.

5) Using a virtual keyboard to input MIDI data.

6) Using a computer keyboard with keyboard shortcuts to input MIDI data.

2.2.7.5 Provide a database with a minimum of 10,000 royalty-free loops, instruments, sound effects, and samples which could be included in student projects. The database shall include a variety of genres that include but are not limited to, hip hop, Afrobeats, dubstep, EDM loops, 80s synths vocal shops, and trap piano samples. The database for instrument sounds shall include a variety of instruments including but not limited to acoustic, electronic, digital, and synthesized.

2.2.8 Music Appreciation Resources—The Contractor shall provide subscriptions for an online cloud-based Music Appreciation Resource (MAR) for middle school and high school instruction.

2.2.8.1 These resources shall meet the following curricular requirements:

1)Explore music in relation to historical, political, social, geographic, and cultural topics.
2)Include such topics as:
3)Provide an extensive listening guide with musical examples throughout the resources.
4)Allow teachers to print curricular resources for classroom instruction.
5)Provide a regularly changing collection of comprehensive resources that are up to date with current musical works, trends, and changes in music education. Note: The term regularly means that materials will be added to the collection at least quarterly throughout each year of the contract.

2.2.8.2 These resources shall include activities, assessments, and student projects as follows:

1) Activities such as essay prompts, questions, worksheets, and other learning activities.

2) Assessments such as quizzes and tests that address the National Arts Standards.

3) Lesson plans with learning objectives, connection to the National Arts Standards, learning activities, and ability to print for classroom use.

4) Written assessments, rubrics, answer keys, using such assessment types as multiple choice, fill in the blank, short answer, and short essay and all of which are printable for classroom use.

5) Student projects which may be individual or collaborative and which include a grading rubric.

2.2.9 AP® Music Theory Resources—The Contractor shall provide subscriptions for an online cloud-based AP® Music Theory Resource (APMTR) and shall allow all the resources listed below to be printed for instructional purposes. The APMTR shall possess the following features:

2.2.9.1 Resources and activities to assist AP® Music Theory instruction as outlined by the College Board, per https://apstudents.collegeboard.org/courses/ap-music-theory.

2.2.9.2 Listening guide with musical examples that complement the scope & sequence of instruction.

2.2.9.3 Interactive learning interface to introduce/review the course concepts.

2.2.9.4 Student projects which may be individual and/or collaborative and which include a grading rubric.

2.2.9.5 Teacher-specific resources for instruction that include (1) lesson plans with learning objectives, connections to the College Board requirements, and learning activities and (2) written assessments, rubrics, and projects to assess student learning with a variety of assessment types such as multiple choice, fill in the blank, short answer, true/false, short essay) and which include answer keys and which are printable for classroom use.

2.3 Task 2, DMLT Related Support—The Contractor shall provide product training and professional learning on the DMLT platform for DoDEA teachers and educational technologists—approximately 170 educators. The Contractor shall:

2.3.1 Product Training—Provide asynchronous webinars and/or Sharable Content Object Reference Model® (SCORM®)-compliant digital modules on how to use the DMLT platforms. See PWS 3.9 for additional information about SCORM® compliance. The product training shall cover, a minimum the navigation, interface, and features and be approximately as long as specified in Table 4:

Table 4 - Base Year Product Training

Tool
Minimum Length
Music Performance Assessment
1.0 hour
Music Library Database
0.5 hour
Music Notation Software
1.0 hour
Music Video Lesson Database
0.5 hour
Digital Audio Workstation
1.0 hour
Music Appreciation Resources
1.0 hour
AP Music Theory Resources
1.0 hour
Total Hours
6.0 hours

Post the product training on DoDEA’s learning management system (LMS, Schoology).

2.3.2 Base Year Professional Learning—Provide professional learning on using DMLT platforms in the classroom. Professional learning must occur asynchronously through video webinars or learning modules as SCORM®-compliant packages. The professional learning shall cover at minimum the following topics and meet the specified length, per Table 4:

2.3.2.1 The topics discussed professional learning must include, but is not limited to, the following: instructional purposes (e.g., incorporating into the classroom, lesson plans, pedagogical techniques) and incorporating the National Core Arts Standards.

2.3.2.2 The topics discussed for AP® Music Theory Resources must include (e.g., incorporating into the classroom, lesson plans, pedagogical techniques) and incorporating the National Core Arts Standards and topics outlined by the College Board.

Table 4: Base Year Professional Learning

Tool
Minimum Length
Music Performance Assessment
2.0 hours
Music Library Database
0.5 hours
Music Notation Software
2.0 hours
Music Video Lesson Database
0.5 hours
Digital Audio Workstation
2.0 hours
Music Appreciation Resource
1.0 hour
AP® Music Theory Resources
1.0 hour
Minimum Length Total
9.0 hours

2.3.2.3 Make each asynchronous video webinar or learning module as SCORM®-compliant packages available for posting on DoDEA’s learning management system (LMS), currently Schoology, soon to be Cornerstone on Demand for the life of the contract.

2.3.3 Option Year Professional Learning—The Contractor shall provide asynchronous webinars and/or SCORM®-compliant digital modules and post them on DoDEA’s LMS. Provide professional learning on DMLT platforms delivered annually or quarterly for each platform after the first year for the life of the contract. The webinars and/or modules shall highlight any changes and updates and provide additional professional learning on topics that will be determined by DoDEA in consultation with the Contractor post-award.

2.3.3.1 Coordinate with the Contracting Officer’s Representative (COR) during the development of all professional learning. Draft an outline of webinar content. Finalize each presentation based on written feedback from the COR.

2.3.3.2 Provide the COR with access to the webinars no less than ten business days prior to delivery of the webinars.

2.3.3.3 Table 5 summarizes the number of sessions and minimum time commitments per year.

Table 5: Option Year (OY) Professional Learning (Hours)

Tool
OY1
Music Performance Assessment
3.0 hours
Music Library Database
1.0 hour
Music Notation Software
3.0 hours
Music Video Lesson Database
1.0 hour
Digital Audio Workstation
3.0 hours
Music Appreciation Resource
3.0 hours
AP® Music Theory Resources
1.0 hour
Total Minimum Length
16.0 hours

2.4 General Requirements—The Contractor shall:

2.4.1Delivery of Digital Resources—The Contractor shall deliver digital materials (such as access codes) three days after receipt of delivery order.
2.4.2Technical Support: The Contractor shall provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.
2.4.3Third-Party Programs, Software, and Applications: The Contractor shall ensure that its programs and any subcontractors’ (third-party) programs, software, and applications meet the same technical requirements, such as single sign on (SSO), Federal Risk and Authorization Management Program (FedRAMP) Level 2, etc. For additional information, see https://www.section508.gov and Technical Exhibit #1, 1.1.7.
2.4.4Meetings: The Contractor shall (1) attend virtual meetings at no additional cost to the Government and (2) provide the medium through which each meeting occurs, record each meeting’s minutes. The Contractor shall submit the draft minutes to the COR within two business days of the event and finalize the minutes two business days after receipt of written feedback from the COR. Note: Costs associated with attendance at face-to-face meetings, if any, shall be handled/paid for as stated in the contract.
2. 4.4.1Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.
2.4.4.2IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.
2.4.4.3Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA. The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.5 Performance Standards and Acceptable Quality Levels

2.5.1 Performance Standard: Tasks shall be completed by the required completion date.

2.5.2 Acceptable Quality Level: See PWS 7, Performance Requirement Summary (PRS).

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Liaison and Alternate Liaison—The Contractor shall:

3.2.1Provide a liaison and alternate liaison to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer Representative (COR). They shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Each shall have at least one year of experience working in a similar role.
3.2.2Notify the COR in writing regarding any change in either the liaison’s role ten business days in advance of the change If the liaison or liaison alternate is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.3 Holidays and Hours of Operation: The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/ shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Anti-Bias, Diversity, and Inclusion—The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.6 Privacy—The Contractor shall:

3.6.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.6.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL: http://www.archives.gov/about/laws/privacy-act-1974.html.

3.6.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.6.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements (listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data for DoDEA to comply with DoD’s evolving privacy mandates.

3.7 Section 508 Compliance—The Contractor shall:

3.7.1Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to endure they are accessible to people with disabilities. Federal employees and members of the public who have disabilities must have access to and use of information/data that is comparable to people without disabilities.
3.7.2Requirement: Ensure that products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, which are located at 36 C.F.R. § 1194.1 & Apps. A, C & D at the following URL: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.
3.7.3ARS: See the attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters 4-6 do not address one or more functions of ICT. Note the guidance in the table below:
Applicable Requirements
Directions
Software Features and Components
Applies to all WCAG Level AA Success Criteria, 502 Interoperability with Assistive Technology, and 503 Applications.
Hardware Features and Components
All requirements apply.
Support Services and Documentation
All requirements apply.
Outputs/Deliverables
Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.8 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following five formats: Digital Accessible Information System/National Instructional Materials; Accessibility Standard (NIMAS) with cascading style sheet; HyperText Markup Language (HTML); Portable Document Format (PDF, unlocked, embedded fonts, single page); and Rich Text Format (RTF)/Word document.

3.9 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide digital modules, if included among the proposed/required resources, that are SCORM®-compliant. Note: Department of Defense Instruction (DoDI) 1322.26 mandates that modules comply with the latest possible version of SCORM®, per https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017-10-05-073235-400.

3.10 Data: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.11 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Resources

4.1The Government will provide the topics for webinars/digital modules and written feedback to finalize them.
4.2The Government will provide, upon request, assistance with posting the webinars/digital modules on our LMS.

5 Contract Deliverables

Milestone/Deliverable
Word / Excel
Digital Copies
PWS
Planned

Frequency

Access/Subscriptions
Yes
Yes
2.2.1
Three business days after receipt of delivery order

Professional Learning

--Base Year
Yes
Yes
2.3.1
Determined post-award
--Option Years
Yes
Yes
2.3.2
Quarterly

Technical Support & Privacy

Technical Support
Yes
Yes
2.4.2
Ongoing after receipt of initial delivery order
Privacy Training
Yes
Yes
3.6.3
Three days after receipt of a written request
Privacy Verification
Yes
Yes
3.6.4
120 calendar days prior to the end of each contract year

6 Acronyms and Definitions

CCRSCollege and Career Ready Standards
PA/PIIPrivacy Act/Personally Identifiable Information
SCORM®Shareable Content Object Reference Model®

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment. The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Musical Instrument Digital Interface (MIDI): Commonly known as MIDI, technical standard that describes a communications protocol, digital interface, and electrical connectors that connect a wide variety of electronic musical instruments, computers, and related audio devices for playing, editing, and recording music.

Music Notation: Music notation is any system that is used to visually represented any aurally perceived music that is generated by humans, whether through voice, a music instrument, or other means. There are several types of written notation systems which were created and used depending on the culture from which it was derived. Therefore, for the purposes of this document, “music notation” refers to Western music notation which utilizes 12 notes—C, D, E, F, G, A, B with sharps and flats—and its own system of key signatures, time signatures, dynamics, articulation, tempo markings, and other music symbols.

Music Notation Files: Computer files that are used for music notation software. Files extensions may include MIDI, MXL, XML, MusicXML, and SMZ.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary

Performance Objective
Performance Standard
AQL
Inspection Method
Access/Subscriptions PWS 2.2.1
100% compliance with PWS
Access three business days after receipt of a delivery order
COR inspection and stakeholder feedback

Base Year Professional Learning

PWS 2.3.1

100% compliance with PWS
Draft: 80% correct.

Final: 100% correct except for possible errors in grammar and formatting.

COR inspection

Option Year Professional Learning

PWS 2.3.2

100% compliance with PWS
Draft: 80% correct.

Final: 100% correct except for possible errors in grammar and formatting.

COR inspection

Technical Support

PWS 2.4.2

100% compliance with PWS
Acknowledge receipt of request within two hours. Resolve 90% of requests in one business day. Resolve remaining 10% in five business days.
COR inspection and stakeholder feedback

Privacy Training

PWS 3.6.3

100% compliance with PWS
No more than one request per year submitted late.
COR inspection

Privacy Verification

PWS 3.6.4

100% compliance with PWS
Submitted 120 calendar days prior to the end of each contract year
COR inspection

Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1Ensure all online resources, cloud-based services and instructional software meet the Department of Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.
1.1.2Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.
1.1.3Ensure on-premises software support post-installation integration of the necessary Security Technical Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.
1.1.4Ensure its content accessible from the web is compatible with the following browser platforms: Google Chrome, and Edge. Ensure that any applicable STIGs are implemented.
1.1.5Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.
1.1.6Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from DoDEA.
1.1.7Be able to meet Federal Risk and Authorization Management Program (FedRAMP) Level 2 standards for all proposed software/digital resources and ensure that any third-party resources that are part of its proposed solution also meet the FedRAMP Level 2 standard. For more information on FedRAMP, see the following URL: www.fedramp.gov. Participate, if required, in interviews and deep system architecture inspections. Note: Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the FedRAMP Internet Cloud vetting processes. Contractor participation/ cooperation is normally required to complete this process.

1.2 System Requirements—The Contractor shall:

1.2.1Provide, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with the standards cited herein.
1.2.2Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.
1.2.3Provide software that is compatible with the following minimum baseline:
Specifications
Minimum
Memory
4 GB
Hard Drive
100 GB
Processor
Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)
Video Graphics
Integrated Intel HD Graphics 620 (1920x1080) equivalent or better
Operating System
Windows 10
Browser Environment
Chrome, Edge, Edge Chromium
1.2.4Provide software that is completely functional on a standard DoDEA desktop without the need or requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.
1.2.5Provide software that does not require modifications to folder permissions while executing.
1.2.6Provide, if applicable, software packages that support unattended installation methods used by enterprise software packaging and deployment systems. Note: DoDEA currently distributes software packages via Microsoft’s System Center Configuration Manager (SCCM). Older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.
1.3.2Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.
1.3.3Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.
1.3.4Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity (i.e., region, district, school) upon a request in writing from the contracting officer’s representative (COR). Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 160 schools, including the K-12 virtual school programs.
1.3.5Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.
1.3.6Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject. These requirements include but are not limited to the cybersecurity requirements defined in the following documentation:

· DoD Directive (DoDD) 8500.01E, Information Assurance, be found at the following URL: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

· DoD Security Technical Implementation Guidance (STIG), found at the following URL: https://public.cyber.mil/stigs/downloads/.

· DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02-26-101520-3004.5.2.

1.5.2Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing. Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer (CIO) or designated official.
1.5.3Protect DoDEA data against all cyberattacks, notifying DoDEA within 72 hours of an identified and confirmed intrusion.
1.5.4Perform security incident investigations upon identification of an event or at the request of DoDEA.
1.5.5Address all Information Assurance Vulnerability Messages (IAVM) within the defined timelines. IAVM messages include IA Vulnerability Alerts (IAVA), IA Vulnerability Bulletins (IAVB), and Technical Advisories (TA).
1.5.6User passwords must not be readable by anyone having access to the system.
1.5.7Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Public Law 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. Note: If its solution does not involve Internet access by DoDEA students, please ensure the following are included:

1) Maintaining system security IAW the latest versions of the (1) DoD Cloud Computing Security Requirements Guide, (2) Family Educational Rights and Privacy Act (FERPA), and (3) Protection of Pupil Rights Amendment (PPRA).

2) Providing a solution robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.

3) Ensuring Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the CISO or his/her designee.

1.6 Program and System Integration—The Contractor’s solution shall:

1.6.1 Provide Single Sign-On (SSO) Capabilities / Platform which (1) integrates with an Industry Standard SSO login solution. (ClassLink, Google, Azure, etc.); (2) supports Oauth 2.0, Security Assertions Markup Language (SAML) for integration with Azure, or Google; and (3) authenticates using Azure Active Directory (AD) or Google AD. Authenticates using Azure Active Directory (AD) or Google AD.

1.6.2. Support industry-standard data rostering standards via ClassLink and standard data formats such as OneRoster.

1.6.3. Ensure that data storage, handling, and security meet the following minimum standards:

1) DoDEA’s information and data shall be secured in data center located in the United States.

2) The system, including its server(s) and network devices, shall be in an environmentally controlled and secure facility under controlled circumstances (e.g., authorized personnel access lists, ID cards, entry logs).

3) All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

4) All data transit shall be secured with Transport Layer Security (TLS) encryption.

5) All data at rest shall be secured with Advanced Encryption Standard (AES)-256 encryption.

1.6.4 Ensure that data integration includes the following:

1) Automated industry standard form of data integration using Representational State Transfer Application Program Interface (RESTful API), Learning Tools Interoperability (LTI), or Secure File Transfer Protocol (SFTP) data sets (ClassLink, OneRoster, etc.).

2) Encryption of DoDEA’s data at rest to include unique encryption keys for each customer on systems hosting multiple customers.

3) Notification of DoDEA in writing within 72 hours of any changes made to corporate policies for data protection.

4) Use of only masked student data in a non-production environment.

5) Integration scheduling that meets DoDEA’s required timeframes.

6) Provision of fully automated data uploads per Agency schedule(s) and Agency requirements.

7) Support of SFTP capabilities using a single set of login credentials.

8) Provision of a single data set of DoDEA information. Note: The Contractor’s solution shall support DoDEA at all levels: school, community, district, region, and HQ.

9) Maintenance of a backup and restore plan for DoDEA data in the event of a disaster.

10) Provision of detailed feedback of what caused errors if an integration transmission results in errors.

1.6.5 System Features—The system shall:

1) Allow user accounts to be created automatically based on a file provided by DoDEA either nightly or on another pre-determined scheduled feed.

2) Allow DoDEA to be able to choose the format of user login identification, e.g., an email address, and be able to create manual accounts, if needed.

3) Require the user—for manually created accounts—to reset the password on the user’s initial login or, upon request, a password reset.

13 Oct 23 2

File details come from the government source that posted it. Updated .