24C094001_Addendum_1.pdf

CALIFORNIA HIGHWAY PARTROL

September 30, 2024 Page 1 of 1

ADDENDUM NUMBER 1

TO

IFB - NUMBER 24C094001

Pre-Employment Background Investigation and Verification

Services

Addendum #1 changes the IFB as follows:

1. Scope of work is revised to add the services division. Exhibit A is hereby replaced in its entirety.

2. Add Exhibit A-1 County and Division Map

A COPY OF THIS ADDENDUM IS NOT REQUIRED TO BE SUBMITTED WITH YOUR SUBMISSION.

If you have any questions, contact Kellie Au Contract Services Unit at (916) 843-3610.

Department of California Highway Patrol and TBD Upon Award

IFB #24C094001

EXHIBIT A

(Standard Agreement)

SCOPE OF WORK

1. Contractor agrees to provide to Department of California Highway Patrol (CHP), Uniformed Hiring Section (UHS), the services described herein: furnish all supplies, materials, tools, equipment, labor, personnel, and supervision; pay all taxes, insurance, bonds, license and permit fees, and all other direct and indirect costs necessary to provide Pre-Employment Background Investigation and Verification Services in accordance with the terms set forth in this Agreement. CHP estimates up to eight hundred (800) preemployment background investigations and verifications may be needed per year throughout the term of this Agreement.

Contractor License Requirements:

A. Bureau of Security and Investigative Services (BSIS) License B. Current Business License C. National Institute of Truth Verification Certification

2. The services shall be performed at various locations throughout the CHP Central and

Coastal Division counties located in Exhibit A-1, County and Division Map. However, travel outside of these counties may be required for the needs of an investigation if necessary.

Travel outside of the State of California is not permitted.

3. The services shall be provided during:

As determined by CHP and Contractor. All dates are subject to change by CHP and Contractor as to availability.

4. The Project Representatives during the term of this Agreement will be:

STATE AGENCY

Department of California Highway Patrol

CONTRACTOR

TBD Upon Award

SECTION/UNIT

Uniformed Hiring Section

ATTENTION

Jack Lowder, Sergeant

TELEPHONE NUMBER

(916) 843-3760

EMAIL

jlowder@chp.ca.gov

Direct all inquiries to:

STATE AGENCY

CONTRACTOR

TBD Upon Award

Business Services Section

Kellie Au, Contract Analyst

ADDRESS

601 North 7th Street, Sacramento, CA 95811

ADDRESS

(916) 843-4344

Kelie.Au@chp.ca.gov mailto:jlowder@chp.ca.gov mailto:Kelie.Au@chp.ca.gov

IFB #24C094001

SCOPE OF WORK (continued)

5. General Investigative Requirements

A. All investigators shall use the relevant CHP and Standard forms required by CHP and the Commission on Peace Officer Standards Training (POST). Where applicable, all original documents submitted by the applicant or obtained by the investigator shall be inspected for authenticity and a copy be retained by the investigator and included with each background investigation. The required documents will be made available to each investigator by CHP.

B. While conducting each background investigation, each investigator shall ensure each applicant’s privacy is protected and all personal identifiable information is securely stored and not readily accessible to others who are not authorized to view it.

C. Completed background investigations shall be assembled in accordance with CHP guidelines and compiled into a single file to be presented to CHP for review. Should any mistakes or omissions be discovered, or additional investigation be required, CHP may request for additional investigation.

D. In the event any investigation fails to comply with either POST or CHP, the report shall be returned to the primary investigator, and the missing elements shall be addressed and corrected prior to acceptance by the CHP. Any investigation that needs to be corrected shall be completed and resubmitted within ten (10) business days.

E. In cases where only a partial, or reinstatement background investigation is required, the investigator will only be responsible for the time frame from the end of the previous background to the current date. However, the investigator will be required to ensure all time sensitive documentation is valid.

F. At the end of each investigation, the investigator shall verbally provide CHP with a consultation and report all details, positive or derogatory, of each case. This verbal consultation shall give CHP the opportunity to ask any clarifying questions or gather any additional information needed for the final interview process.

6. Detailed Description of Work to be Performed:

Conduct thorough, complete, and current POST and CHP compliant pre-employment background investigation services for Uniform, Nonuniform Sensitive, and Sensitive Public Safety Dispatcher and Public Safety Operator positions. All relevant information, whether positive or derogatory, shall be documented in a standalone narrative. All investigations shall utilize the Electronic Statement of Personal History (eSOPH) program, to upload and manage all documents and submit finalized reports. All investigators shall be Licensed Private Investigators or Attorneys. A background investigation shall be completed within sixty (60) calendar days unless unforeseen circumstances require an extension which will be provided by CHP on a case-by-case basis.

IFB #24C094001

The investigator shall use all relevant CHP documents and guidelines to ensure completeness and consistency. All determinations for employment and suitability shall remain the sole decision of the CHP. The investigations shall include the following elements for each specific classification and shall be documented in accordance with CHP guidelines.

A. General Investigative Duties and Responsibilities: Uniform Positions

TIER 1:

1) Pre-investigative Requirements – The investigator shall administer, review and upload the following:

a. Cadet, CHP, Oral Interview.

b. Conditional Offer of Employment.

c. Background Investigation Questionnaire.

d. Applicant Drug History Questionnaire.

2) Education Verification – The investigator shall inspect official transcripts for all levels of education indicated, High School or above, and include a copy with each investigation. The investigator shall provide a brief summary of the applicant’s education. The education being used to satisfy the minimum requirements shall consist of one or more of the following:

a. Graduation from an accredited high school, or accredited/approved private high school.

b. Verification of passing GED or high school equivalency.

c. Possession of a two-year, four-year, or advanced degree from accredited college or university.

3) Prior Law Enforcement Applications Inquiry – The investigator shall identify all prior law enforcement applications by the applicant. The investigator shall contact the relevant agency and review the applicant’s file, if available. The investigator shall document the name of the agency, the candidate’s status in the application process, and any relevant or derogatory information discovered.

4) Military Service Evaluation – The applicant’s military history and compliance with the Military Selective Service Act shall be evaluated and documented.

IFB #24C094001

a. If the applicant was required to register for selective service, a copy of Selective Service Verification shall be obtained. If an applicant was required to register and failed to do so, the reason for failing to register shall be noted and discussed.

b. Proof of military service shall consist of a “Member 4” or “Service 2” copy of the DD-214.

c. A brief narrative shall be included detailing what branch the applicant served in (active duty or reserve), dates of service, type of discharge, judicial and non- judicial disciplinary actions, and security clearance issues.

d. An investigator shall review the applicant’s Official Military Personnel File.

5) Criminal and Legal Background Investigation – All criminal activity, whether disclosed or discovered shall be documented with dates and a summary of the activity.

a. Applicants shall be subjected to both DOJ and FBI fingerprint checks for firearm clearance, child abuse records (if obtained through fingerprint returns), and detection of criminal activity.

b. Within the scope of this investigation, all local law enforcement agencies and courts where the applicant has lived, worked, or spent significant amounts of time (family visits, schooling, military service, etc.) shall be contacted regarding criminal activity (whether suspect, victim, reporting party, or witness) and all reports shall be obtained and reviewed for consistency. If the applicant has lived, worked, or frequently visited anywhere outside of the United States, an INTERPOL law enforcement check shall be completed.

c. Whenever information is obtained, whether disclosed or discovered, it shall be noted in this section including the nature of the event, timeframe, involvement, and final disposition.

d. All substance abuse, either disclosed or discovered, shall be investigated.

This should include number of uses, approximate timeframes, method of ingestion, circumstances surrounding the use, and specific substances used.

e. All sexual crimes and sexual misconduct shall be investigated. This shall include a summary of the findings, persons involved, timeframe, nature of the crime or misconduct, and final disposition.

IFB #24C094001

6) Motor Vehicle Operations Inquiry – The investigator shall conduct a DMV driver license inquiry for the status of the applicant’s driving privilege, past citations, and collisions. A check should be completed for every state the applicant has lived, worked, or spent significant amounts of time within the scope of the investigation.

a. Document every citation received, regardless of final disposition, with the violation, date, final disposition, and issuing authority if available.

b. Document every collision including the date, circumstances surrounding the collision, whether the applicant was at fault, and if a report was generated. If a report was generated, the investigator should make every reasonable attempt to obtain a copy.

7) Financial Evaluation – The investigator shall conduct a credit history check for each applicant. Any derogatory information such as unpaid or past due accounts, repossessions, or evictions shall be noted.

a. The applicant shall be provided with a free copy of their credit report and allowed to review it for accuracy.

b. The credit report must be from a bona fide credit reporting agency (i.e.

Experian, Transunion, Equifax).

8) U.S. Citizenship Verification – The investigator shall verify proof of US citizenship per

California Vehicle Code Section 2267 and shall consist of one of the following:

Official US birth certificate (abstract not acceptable), US Passport or Passport Card, Valid Department of State documentation for American citizen born abroad, Certificate of Naturalization, or Certificate of Citizenship.

TIER 2:

9) Initial interview – Shall be conducted in-person when reasonable. Document the date, time, location and persons present, and include the following:

a. The applicant shall be properly identified with government issued photo identification.

b. All original pre-employment documents shall be inspected for authenticity, if available.

c. Required pre-employment paperwork shall be completed.

IFB #24C094001

d. Conduct and record a POST required oral interview per California Code of Regulations, Title 11, Section 1952. The recording shall be retained with the investigation for the lifetime of the retention period.

e. A conditional offer of employment shall be completed prior to continuing with the investigation.

10) Personal References – Five (5) personal references shall be contacted. If a personal reference fails to respond, the applicant shall provide additional references until five are contacted. Each reference and their statements shall be documented in this section.

11) Developed References – A minimum of two (2) developed references, that were not listed by the applicant, shall be contacted. Each reference and their statements shall be documented in this section.

12) Familial References – All relatives listed by the applicant, over the age of 18, shall be contacted by the investigator where reasonable.

a. The familial references’ names, statements, and relationship to the applicant shall be documented in this section. If a reference fails to respond after several reasonable attempts, their name can be listed, and a summary of the attempts made to contact them.

13) Spouse and/or Former Spouse References – The current spouse and all former spouse(s) shall be contacted by the investigator. Official divorce decrees and/or marriage certificates shall be inspected, and a copy retained by the investigator.

If the applicant is in a non-marital relationship, the investigator should contact this reference. If contacted, their name and statement shall be documented in this section.

14) Residence Inquiry – The investigator shall check all present and past residences where the applicant has lived for no less than the last ten (10) years, or since the age of 15.

a. At a minimum, the last one (1) year of residence history shall be conducted in person.

b. A minimum of three (3) persons living near each of the applicant’s past and present residences should be contacted. Every reasonable attempt to contact these references shall be made. If the investigator is unable to contact these references, their attempts shall be documented.

IFB #24C094001

c. Every reasonable attempt should be made to contact the applicant’s current and former housemates, roommates, landlords, neighbors, and property managers.

d. Inquiries should be made regarding the applicants conduct in the neighborhood, and whether illegal activity is suspected.

e. All addresses, within the scope of the investigation, where the applicant has lived, and the dates when they resided at each location shall be documented. Each address should include statements from current and former housemates, roommates, landlords, neighbors, and property managers.

15) Employment and Experience Verification - The investigator shall verify all present and past employers where the applicant has worked for no less than the last ten

(10) years, or since age 15.

a. At a minimum, employers from the last one (1) year shall be contacted in-person, and a copy of the applicant’s personnel file shall be inspected, if available. For each employer, the investigator shall include the appropriate dates the applicant was employed, names of all references and their statements, and any disciplinary action taken against the applicant. This shall be compared to disclosed reprimands listed by the applicant; discrepancies shall be noted.

b. Every attempt should be made to contact human resources, immediate supervisors, coworkers and any other person who would reasonable have worked with or near the applicant, and their statement documented.

TIER 3:

16) Computer Voice Stress Analysis (CVSA) – A minimum of one (1) recorded CVSA shall be conducted by the investigator for each applicant. Additional CVSA’s may be conducted to resolve specific issues that may arise during the initial

CVSA.

a. CVSA’s shall be conducted by someone other than the primary investigator that has been certified by the National Institute of Truth Verification.

b. A supplemental report shall be completed for the CVSA administration with a brief narrative prepared regarding any additional disclosures or discoveries and whether deception was detected. This report shall include the original CVSA examination report, CVSA questions, and voice pattern charts.

IFB #24C094001

B. General Investigative Duties and Responsibilities: Nonuniform Sensitive Positions

1) Education Verification – The investigator shall inspect transcripts (does not need to be official) for all levels of education indicated and include a copy with each investigation. The investigator shall provide a brief summary of the applicant’s education.

2) Prior Law Enforcement Applications Inquiry – The investigator shall identify all prior law enforcement applications by the applicant. The investigator shall contact the relevant agency and review the applicant’s file, if available, and review the application for consistent disclosures. The Investigator shall document the name of the agency, the candidate’s status in the application process, and any relevant or derogatory information discovered.

3) Military Service Evaluation – The applicant’s military history shall be evaluated and documented.

a. Proof of military service shall consist of a “Member 4” or “Service 2” copy of

b. A brief narrative shall be included detailing what branch the applicant served in (active duty or reserve), dates of service, type of discharge, judicial or non-judicial disciplinary actions, and security clearance issues.

4) Criminal and Legal Background Investigation – All criminal activity, whether disclosed or discovered, shall be documented with dates and a summary of the activity.

a. Applicants shall be subjected to both DOJ and FBI fingerprint checks for firearm clearance, child abuse records (if obtained through fingerprint returns), and detection of criminal activity.

b. Within the scope of the investigation, all local law enforcement agencies and courts where the applicant has lived, worked, or spent significant amounts of time (family visits, schooling, military service etc.) shall be contacted regarding criminal activity (whether suspect, victim, reporting party, or witness) and all reports shall be obtained and reviewed for consistency. If the applicant has lived, worked, or frequently visited anywhere outside of the United States, an INTERPOL law enforcement check shall be completed.

IFB #24C094001

d. All substance abuse, either disclosed or discovered, shall be investigated. This shall include number of uses, approximate timeframes, method of ingestion, circumstances surrounding the use, and specific substances used.

5) Motor Vehicle Operations Inquiry – The investigator shall conduct a DMV driver license inquiry for the status of the applicant’s driving privilege, past citations and collisions. A check should be completed for every state the applicant has lived, worked, or spent significant amounts of time.

a. Document every citation received, within the scope of the investigation, regardless of final disposition, with the violation, date, final disposition, and issuing authority, if available.

b. Document every collision, within the scope of the investigation, including the date, circumstances surrounding the collision, whether the applicant was at fault, and if a report was generated. If a report was generated, the investigator should make every reasonable attempt to obtain a copy.

6) Financial Evaluation – The investigator shall conduct a credit history check for each repossessions, evictions etc. shall be noted.

a. The applicant shall be provided with a free copy of their credit report and allowed to review it for accuracy.

b. The credit report must be from a bona fide credit reporting agency (i.e.

Experian, Transunion, Equifax).

7) Initial interview – May be conducted in-person or by telephone. Document the date, time, location, and persons present, and include the following:

a. All original pre-employment documents shall be inspected for

IFB #24C094001

b. Required pre-employment paperwork shall be completed.

c. The investigator shall not make a conditional offer of employment for this classification.

8) Personal References – Five (5) personal references shall be contacted. If a personal reference fails to respond, the applicant shall provide additional references until five are contacted. Each reference and their statements shall be documented in this section in a standalone narrative.

9) Developed References – A minimum of two (2) developed references, that were not listed by the applicant elsewhere, shall be contacted. Each reference and their statements shall be documented in this section in a standalone narrative.

10) Familial References – All relatives listed by the applicant, over the age of 18, shall be contacted by the investigator where reasonable.

a. The familial references’ names, statements, and relationship to the applicant shall be documented in this section. If a reference fails to respond after several reasonable attempts, their name can be listed with a summary of the attempts made to contact them.

11) Spouse and/or Former Spouse References – The current spouse and all former spouse(s) shall be contacted by the investigator. If the applicant is in a non-marital relationship, the investigator should contact this reference. If contacted, their name and statement shall be documented in this section.

12) Residence Inquiry – The investigator shall check all present and past residences where the applicant has lived for no less than the last three (3) years.

a. A minimum of three (3) persons living near each of the applicant’s past and present residences should be contacted. Every reasonable attempt to contact the references shall be made. If the investigator is unable to contact the

b. Every reasonable attempt should be made to contact the applicant’s current and former housemates, roommates, landlords, neighbors, and property managers.

c. Inquiries should be made regarding the applicants conduct in the

IFB #24C094001

d. All addresses, within the scope of the investigation, where the applicant has lived, and the dates when they resided at each location shall be documented. Each address should include statements from current and former housemates, roommates, landlords, neighbors, and property

13) Employment and Experience Verification - The investigator shall verify all present and past employers where the applicant has worked for no less than the last three

(3) years.

a. When available, a copy of the applicant’s personnel file shall be inspected.

For each employer, the investigator shall include the appropriate dates the applicant was employed, names of all references and their statements, and any disciplinary action taken against the applicant. This shall be compared to disclosed reprimands listed by the applicant; discrepancies shall be noted.

supervisors, coworkers, and any other person who would reasonably have worked with or near the applicant, and their statement documented.

C. General Investigative Duties and Responsibilities: Sensitive Public Safety Dispatcher and

Public Safety Operator Positions

1) Education Verification – The investigator shall inspect official and signed transcripts for all levels of education indicated and include a copy with each investigation.

The investigator shall provide a brief summary of the applicant’s education.

2) Prior Law Enforcement Applications Inquiry – The investigator shall identify all prior law enforcement applications by the applicant. The investigator shall contact the relevant agency and review the applicant’s file, if available.

The Investigator shall document the name of the agency, the candidate’s status in the application process, and any relevant or derogatory information discovered, and review the application for consistent disclosures.

3) Military Service Evaluation – The applicant’s military history and compliance with the Military Selective Service Act shall be evaluated and documented.

a. If the applicant was required to register for selective service, a copy of Selective Service Verification shall be obtained. If an applicant was required to register and failed to do so, the reason for failing to register shall be noted and discussed.

IFB #24C094001

b. Proof of military service shall consist of a “Member 4” or “Service 2” copy of

c. A brief narrative shall be included detailing what branch the applicant served in (active duty or reserve), dates of service, type of discharge, judicial or non-judicial disciplinary actions, and security clearance issues.

d. An investigator shall review the applicants Official Military Personnel File.

4) Criminal and Legal Background Investigation – All criminal activity, whether disclosed or discovered shall be documented with dates and a summary of the activity.

a. Applicants shall be subjected to both DOJ and FBI fingerprint checks for firearm clearance, child abuse records (if obtained through fingerprint returns), and detection of criminal activity.

b. Within the scope of the investigation, all local law enforcement agencies and courts where the applicant has lived, worked, or spent significant amounts of time (family visits, schooling, military service, etc.) shall be contacted regarding criminal activity (whether suspect, victim, or witness) and all reports be obtained and reviewed for consistency. If the applicant has lived, worked, or frequently visited anywhere outside the United States, an INTERPOL law enforcement check shall be completed.

d. All substance abuse, either disclosed or discovered, shall be investigated. This should include number of uses, approximate timeframes, method of ingestion, circumstances surrounding the use, and specific substances used.

5) Motor Vehicle Operations Inquiry – The investigator shall conduct a DMV driver license inquiry for the status of the applicant’s driving privilege, past citations and collisions. A check should be completed for every state the applicant has lived, worked, or spent significant amounts of time within the scope of the investigation.

IFB #24C094001

a. Document every citation received, within the scope of the investigation, regardless of final disposition, with the violation, date, final disposition, and issuing authority if available.

b. Document every collision, within the scope of the investigation, including the date, circumstances surrounding the collision, whether the applicant was at fault, and if a report was generated. If a report was generated, the investigator should make every reasonable attempt to obtain a copy.

6) Financial Evaluation – The investigator shall conduct a credit history check for each repossessions, or evictions shall be noted.

a. The applicant shall be provided with a free copy of their credit report and allowed to review it for accuracy.

b. The credit report must be from a bona fide credit reporting agency (i.e.

Experian, Transunion, Equifax).

7) Employment Eligibility Verification – The investigator shall verify the applicant is legally eligible for employment within the United States. Proof of employment eligibility must consist of original or certified copies of one, or an acceptable combination of the documents listed on the I-9, Department of Homeland Security – Employment Eligibility Verification. The investigator shall not complete the I-9.

8) Initial interview – Should be conducted in-person. Document the date, time, location and persons present, and include the following:

a. The applicant shall be properly identified with government issued photo identification.

b. All original pre-employment documents shall be inspected for

c. Required pre-employment paperwork shall be completed.

d. The investigator shall not make a conditional offer of employment for this classification.

9) Personal References – Five (5) personal references shall be contacted. If a personal reference fails to respond, the applicant shall provide additional references until five are contacted. Each reference and their statements shall be documented in this section in a standalone narrative.

IFB #24C094001

10) Developed References – A minimum of two (2) developed references, that were not listed by the applicant, shall be contacted. Each reference and their statements shall be documented in this section in a standalone narrative.

11) Familial References – All relatives listed by the applicant, over the age of 18, shall be contacted by the investigator where reasonable.

a. The familial references’ names, statements, and relationship to the applicant shall be documented in this section. If a reference fails to respond after several reasonable attempts, their name can be listed with a summary of the attempts made to contact them.

12) Spouse and/or Former Spouse References – The current spouse and all former spouse(s) shall be contacted by the investigator. Official divorce decrees and/or marriage certificates shall be inspected, and a copy retained by the investigator. If the applicant is in a non-marital relationship, the investigator should contact this reference. If contacted, their name and statement shall be included in this section.

13) Residence Inquiry – The investigator shall check all present and past residences where the applicant has lived for no less than the last ten (10) years, or since the age of 15.

a. At a minimum, the last one (1) year of residence history shall be conducted in person.

b. A minimum of three (3) persons living near each of the applicant’s past and present residences should be contacted. Every reasonable attempt to contact the references shall be made. If the investigator is unable to contact the

c. Every reasonable attempt should be made to contact the applicant’s current and former housemates, roommates, landlords, neighbors, and property

d. Inquiries should be made regarding the applicants conduct in the

e. All addresses where the applicant has lived, within the scope of the investigation, and the dates when they resided at each location shall be documented. Each address should include statements from current and former housemates, roommates, landlords, neighbors, and property managers.

IFB #24C094001

14) Employment and Experience Verification - The investigator shall verify all present and past employers where the applicant has worked for no less than the last ten (10) years, or since age 15.

a. At a minimum, employers from the last one (1) year shall be contacted in-person, and a copy of the applicant’s personnel file shall be inspected, if available. For each employer, the investigator shall include the appropriate dates the applicant was employed, names of all references and their statements, and any disciplinary action taken against the applicant. This shall be compared to disclosed reprimands listed by the applicant; discrepancies shall be noted.

supervisors, coworkers and any other person who would reasonable have worked with or near the applicant, and their statement documented.

Agreement #24C094001

EXHIBIT A-1

STATE OF CALIFORNIA DEPARTMENT OF CALIFORNIA HIGHWAY PATROL

COUNTY AND DIVISIONS MAP

3 - Golden Gate Division Counties

- Sonoma

- Napa

- Solano

- Marin

- Contra Costa

- Alameda

- San Mateo

- Santa Clara

- San Francisco

4 - Central Division Counties

- Tuolumne

- Stanislaus

- Merced

- Mariposa

- Madera

- Fresno

- Kings

- Tulare

- Kern

1 - Northern Division Counties

- Del Norte

- Siskiyou

- Modoc

- Humboldt

- Trinity

- Shasta

- Lassen

- Mendocino

- Tehama

- Plumas

- Glenn

- Colusa

- Lake

2 - Valley Division Counties

- Butte

- Sutter

- Yuba

- Sierra

- Nevada

- Placer

- El Dorado

- Yolo

- Sacramento

- Amador

- San Joaquin

- Calaveras

- Alpine

- Mono

5 - Southern Division Counties

- Los Angeles

6 - Border Division Counties

- Orange

- Riverside

- San Diego

- Imperial

7 - Coastal Division Counties

- Santa Cruz

- San Benito

- Monterey

- San Luis Obispo

- Santa Barbara

- Ventura

8 - Inland Division Counties

- Inyo

- San Bernardino