CANON_MRI_SOW.docx

Statement of Work (SOW) Radiology Equipment Service Agreement

CANON TITAN MRI SYSTEM SID # 350207

1. PURPOSE OF THE PROJECT

This contract is to provide preventative maintenance inspection coverage along with full coverage maintenance and repair support services in accordance with manufacturer requirements, specifications, guidelines, checklists, revisions and addendum modifications that includes: all parts and labor, cosmetic repairs, FMI’s and proprietary software upgrades and discount savings on radiological supplies and accessories; typical one hour phone and same day on-site response time by Canon certified Field Engineer (FE); technical support by phone from local FE or on-line remote service from manufacturer FE; and 95% or greater percentile of guarantee equipment uptime for the Canon Titan MRI machine at Claremore Indian Hospital.

Period of Performance:

One year: August 01, 2018- July 31, 2019

2. BACKGROUND INFORMATION

Radiology contractual service support is required to maintain equipment in proper and safe operating condition. This support is required to assure federal compliance to 21 CFR, sub-chapter ”J”, parts 1020.30, 1020.31 and 1020.32; and I H S compliance to Joint commission Environment of Care.

3. DETAILED DESCRIPTION OF THE TECHNICAL REQUIREMENTS

a. The contractor shall provide preventative maintenance inspection coverage along with full coverage maintenance and repair service for the identified MRI scanner and their locations that will include all travel, labor and parts, peripherals, and workstation dicom gateway associated with PM calibrations and repairs. PMs will be done on a monthly basis and repairs done as needed. Cosmetic repairs, FMI’s, proprietary software upgrades and operator in-service training are to be performed during PM calibration services. Replacement parts must be ordered by 7:00 pm CST, day of on-site response, with a next day delivery and warranty on parts supplies/replaced as needed while under contract. This service must be performed by a Canon certified field engineer due to the complexity and safety of the MRI scanner.

b. Provide a 95% or greater percentile of guaranteed equipment up-time status operating according to manufacturer design specifications, based upon average 6 month period.

c. Contractor shall provide a minimum one in-service training to user(s) on manufacturer’s recommended operator level PM and operational procedures during contract PM calibration services. The contractor’s FE shall contract the radiology supervisor at least 10 calendar days prior to FE desired in-service (PM calibration) date, for approval and coordination of scheduled PM with the facility equipment users.

d. Provide local FE technical phone support for radiology department at no charge during daytime hours.

e. Provide an in-site on-line diagnostic network with manufacturer engineers for technical and diagnostic support services available all hours at no charge.

f. Contractor’s replacement parts shall be original equipment manufacturer parts.

g. System software applications shall be license patented.

Items covered shall include:

CANON TITAN SID # 350207

This agreement includes coverage for the following items. All other options but not limited to lasers, injectors, sources, power conditioners (PCDUs, VRDUs, UPSs, etc.) and other non-TAMS options, are not covered by this agreement.

SYSTEM

CANON TITAN SID # 350207

TITAN/X-CONV.000(TITAN/X VANTAGE TITAN MRI) MJAB-167A/P1 (ATLAS

COILS

MJAB-167A/P1 (ATLAS BODY SPEEDER COIL) QTY 1

MJAH-137A/E2 (ATLAS/TITAN HEAD/CERVICAL COIL) QTY 1

MJAJ-177A/S1 (SHOULDER SPEEDER COIL) QTY 1

MJAS-147A/E1 (ATLAS SPINE SPEEDER COIL) QTY 1

MJLC-207G/S1 (CIRCULAR FLEX COIL 200MM) QTY 1

CLM-98002-1*D (COIL, 16-CH FLEX LRG SPEEDER) QTY 1

INCLUDED OPTIONS

MKSU-ECGU06/S1 (WIRELESS CARDIAC GATING UNIT)

MKSU-PRGK02/S1 (WIRELESS PERIPHERAL/RESPIRATORY GATING PACKAGE)

EXCLUDED OPTIONS

9896-031-02372 (RADIANCE BREAST IMAGING PACKAGE)

PCDUATLASTITAN (TEAL PCDU FOR TITAN AND ATLAS)

SERVICES

THESE SERVICES WILL BE PROVIDED FOR THE ABOVE EQUIPMENT FOR THE DURATION OF THE AGREEMENT.

COVERAGE HOURS: MONDAY THROUGH FRIDAY, 8:00AM – 5:00PM, EXCLUDING FEDERAL HOLIDAYS

PREVENTATIVE MAINTENANCE: MONDAY THROUGH FRIDAY, 8:00AM – 9:00PM, EXCLUDING FEDERAL HOLIDAYS

RESPONSE TIME: STANDARD 30 MINUTE PHONE RESPONSE

STANDARD 4 HOUR ON-SITE RESPONSE

UPTIME GUARANTEE: 98%

LABOR AND TRAVEL CHARGES: PREFERRED RATES FOR LABOR AND TRAVEL OUTSIDE COVERAGE HOURS.

PARTS REPLACEMENT: PARTS WILL BE REPLACED WHEN DEEMED NECESSARY BY TAMS, EXCLUDING DISPOSABLES, ACCESSORIES, OPTIONS OR UPGRADES NOT LISTED IN THE TERMS AND CONDITIONS OF THIS AGREEMENT.

CRYOGENS AND MAGNET MAINTENANCE: CRYOGENS ARE COVERED BY THIS AGREEMENT. ALL CRYOGEN FILLS AND MAGNET MAINTENANCE WILL BE COMPLETED AT NO ADDITIONAL CHARGE FOR THE DURATION OF THIS AGREEMENT.

4. LEVEL OF EFFORT

Preventative maintenance and repair shall be provided in the Claremore Indian Hospital. The contractor shall perform services compatible with the Claremore Indian Hospital Radiology Department patient schedules and availability.

5. SPECIAL REQUIREMENTS

CHARACTER INVESTIGATION FOR CONTRACTORS WHO WILL HAVE CONTACT WITH INDIAN CHILDREN (Indian Children Protection and Family Violence Prevention Act) This position is subject to P.L. 101-630, The Indian Child Protection and Family Violence Prevention Act, as determined by the Service Unit Director. The Indian Health Service Personnel Office will conduct the criminal background investigation on the contractor following award of the service contract. The character investigation may be waived if, in the judgment of the Contracting Officer, in consultation with the Personnel Officer, an investigation has already been conducted and is on file. Until the character investigation has been completed and the Contracting Officer notified of the results, the contractor must not have unsupervised contact with Indian children.

6. DELIVERABLES AND REPORTING REQUIREMENTS

The contractor shall provide radiology supervisors and biomedical technicians, with electronic PM service and repair reports per each site visit on all systems covered by this contract.

Prior to providing PM calibration or remedial repair service, the FE upon arrival at the facility shall check in with the Maintenance Department and get a visitor badge before beginning work on the equipment.

After completion of requested or scheduled contracted services, the FE shall provide a briefing of field service visit to the radiology supervisor or biomedical equipment technician, prior to site departure.

The contractor must provide user manuals in English to the department supervisor.

GOVERNMENT FURNISHED PROPERTY, FACILITIES AND SERVICES

The service unit will not provide the contractor with any property.

CONTRACTOR FURNISHED PROPERTY, FACILITIES AND SERVICES

The Indian Health Service requires that the contractor to provide all tools, parts and labor for this contract.

Radiology Manager

CEO