SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

2. CONTRACT NO.

3.AWARD/ r· ORDER NUMBER

EFFECTIVE DATE

7. FOR SOLICITATION

INFORMATION CALL:

9. ISSUED BY

OPM OPO

► l

a. NAME Valerie Jerome

CODE 10PM

us Office of Personnel Management 1900 E St NW Room 1342 Washington DC 20415-7710

11. DELIVERY FOR FREE ON BOARD 2. DISCOUNT TERMS (FOB) DESTINATION UNLESS

BLOCK IS MARKED

0 SEE SCHEDULE

15. DELIVER TO CODE I

17a. CONTRACTOR/ GODEi I FACILITY! OFFEROR CODE

TELEPHONE NO.

017b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

19. 20.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES

243226

This is a combined synopsis/solicitation

1. REQUISITION NUMBER

I

PAG

OF

I 83

'5. SOLICITATION NUMBER

:6- SOLICITATION

24322626R0008 ISSUE DATE

05/28/2026 r

b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/LOCAL TIME

202-936-1824 06/05/2026 0700 ET

10. THIS ACQUISITION IS IRl UNRESTRICTED OR DsETASIDE: %FOR:

0 SMALL BUSINESS □ WOMEN-OWNED SMALL NORTH AMERICAN INDUSTRY

BUSINESS (WOSB) CLASSIFICATION STANDARD

□ HUBZONE SMALL

ECONOMICALLY DISADVANTAGED (NAICS):

BUSINESS WOMEN-OWNED SMALL

561621 0 SERVICE-DISABLED BUSINESS (EDWOSB)

VETERAN-OWNED

SMALL BUSINESS □ B(A) SIZE STANDARD: $25

(SDVOSB)

i3a. THIS CONTRACT IS A RATED 13b. RATING

□ ORDER UNDER THE DEFENSE 14. METHOD OF SOLICITATION REQUEST FOR

□ REQUEST FOR INVITATION PROPOSAL PRIORITIES AND ALLOCATIONS □ lxl SYSTEM - DPAS (15 CFR 700) QUOTE(RFQ) FOR BID (IFB) (RFP)

16. ADMINISTERED BY CODE I

18a. PAYMENT WILL BE MADE BY CODE I

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

IS CHECKED □SEE ADDENDUM

21. 22. 23. 24.

QUANTITY UNIT UNIT PRICE AMOUNT

for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the only solicitation.

Offers are being requested and a separate written solicitation will not be issued.

Solicitation number 24322626R0008 is issued as a request for proposal (RFP) for Integrated Security Management Systems (ISMS) maintenance and repair.

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Government Use Only)

� 27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3 D!i ARE □ ARE NOT ATTACHED.

AND 52.212-5 ARE ATTACHED. ADDENDA

□ 27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA □ ARE □ ARE NOT ATTACHED.

1K] 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN __ 1 __ _ □ 29. AWARD OF CONTRACT: REFERENCE __________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

3Qa. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print)

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

I 30c. DATE SIGNED

DATED _______ . YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31 b. NAME OF CONTRACTING OFFICER (Type or print)

Valerie A. Jerome I 31c. DATE SIGNED

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA- FAR (48 CFR) 53.212

19. 20.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES

This acquisition is not set-aside for

21. 22.

QUANTITY UNIT

small

23.

UNIT PRICE

24.

AMOUNT

business concerns. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.

Period of Performance: 07/01/2026 to 06/30/2031

32a. QUANTITY IN COLUMN 21 HAS BEEN

□ RECEIVED 0 INSPECTED 0 ACCEPTED AND CONFORMS TO THE CONTRACT EXCEPT AS NOTED·

32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE I

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER �- VOUCHER NUMBER 35. AMOUNT VERIFIED 36. PAYMENT 37. CHECK NUMBER

CORRECT FOR

0 COMPLETE □ PARTIAL 0 FINAL

0 PARTIAL 0 FINAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MMIDD) 142d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

SP-FSEM-262476 ISMS Maintenance

Description Base OY1 OY2 OY3 OY4 Sutbtotal

00001 TRB ISMS $0.00

00002 Boyers ISMS $0.00 00003 East Butler ISMS $0.00 00004 Cranberry ISMS $0.00 00005 OPTION Macon ISMS $0.00 Subtotal FIRM FIXED PRICE $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

10001 OPTION TRB ISMS $0.00

10002 OPTION Boyers ISMS $0.00 10003 OPTION East Butler ISMS $0.00 10004 OPTION Cranberry ISMS $0.00 10005 OPTION Macon ISMS $0.00 Subtotal FIRM FIXED PRICE $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

20001 OPTION TRB ISMS $0.00

20002 OPTION Boyers ISMS $0.00 20003 OPTION East Butler ISMS $0.00 20004 OPTION Cranberry ISMS $0.00 20005 OPTION Macon ISMS $0.00 Subtotal FIRM FIXED PRICE $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

30001 OPTION TRB ISMS $0.00

30002 OPTION Boyers ISMS $0.00 30003 OPTION East Butler ISMS $0.00 30004 OPTION Cranberry ISMS $0.00 30005 OPTION Macon ISMS $0.00 Subtotal FIRM FIXED PRICE $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

40001 OPTION TRB ISMS $0.00

40002 OPTION Boyers ISMS $0.00 40003 OPTION East Butler ISMS $0.00 40004 OPTION Cranberry ISMS $0.00 40005 OPTION Macon ISMS $0.00 Subtotal FIRM FIXED PRICE $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

GRAND TOTAL $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

Options may be exercised collectively or individually for each option year.

Office of Personnel Management (OPM)

Facilities, Security and Emergency Management (FSEM)

Integrated Security Management Systems (ISMS) Maintenance

Request for Proposal SP-FSEM-30716

28 May 2026

Greetings Prospective Offerors, You are hereby invited to submit a written Firm Fixed Price (FFP) proposal to the U.S. Office of Personnel Management (OPM), Facilities, Security and Emergency Management’s (FSEM) for Integrated Security Management Systems (ISMS) Maintenance. This Request for Proposal (RFP) is being conducted in accordance with Federal Acquisition Regulation Part 12 as an unrestricted procurement for NAICS Code 561621, PSC J063. OPM has determined the ISMS Maintenance Performance Work Statement (PWS), Attachment 1 hereto, as a commercial service and will be issuing the Order terms and conditions accordingly. This Order is for a 12-month base period of performance (POP) with four one-year options. The task order resulting from this RFP will be a single FAR Part 12 award for all services described in the PWS. The basis for awarding the task order resulting from this RFP will be Lowest Price Technically Acceptable. Comparative evaluation may be used if two or more offers are equal in price and are technically acceptable.

OPM has been delegated authority to manage the security posture at OPM Facilities and require Integrated Security Management Services (ISMS). ISMS has a crucial and highly visible role in support of the OPM mission. ISMS is essential to the information technology and physical access requirements set by Federal Information Processing Standards (FIPS)

– 201 and the Identity, Credential, and Access Management (ICAM) Roadmap. It is crucial that the Contractor ensure their employees realize the importance of their role and perform their duties courteously and professionally at all times. These services are critical in protecting and safeguarding critical assets, access control points, and sensitive areas at the OPM facilities.

The scope for this requirement is to acquire and provide ISMS maintenance and installation services for OPM facilities, where OPM has delegated authority to manage the physical security program at its federally owned and leased facilities. Currently, OPM has delegated authority to manage the ISMS services programs at the OPM Headquarters, Theodore Roosevelt Building (TRB), located in Washington, DC; Iron Mountain, Boyers, PA; East

Butler, PA; Cranberry, PA; and Macon, GA. The Contractor shall provide and maintain all management, supervision, workforce, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, and files necessary to provide ISMS maintenance and installation services outlined in the PWS. The Contractor shall perform to the standards specified in this PWS and shall be expected to work closely with OPM representatives throughout the duration of the contract.

As noted in Attachment 1, the PWS, the ISMS includes but is not limited to the Physical Access Control Systems (Software House CCure 9000, HID, iStar, etc.), including turnstiles, Closed Circuit Television and Video Management System (VideoEdge, Victor, Axis, Tyco, Illustra, etc.) and Fire Alarm panels. The Contractor must be able to perform at the OPM facilities of the size and scope listed below:

• The TRB has seven (7) above ground levels and three (3) below ground levels.

The E Street Main Lobby is a split ground and above ground level. The TRB measures 264 by 480 feet and approximately 853,865 square feet. There are approximately 910 Federal employees, 340 contractors, and nearly 150 visitors/customers daily. The core hours of operation are 6:15 am to 6:30 pm.

• The East Butler, PA, facility is a three-story multi-tenant commercial lease facility. The dimensions of the office tower are approximately 320 feet by 90 feet. There is an attached single story manufacturing/warehouse addition encompassing approximately 488,000 square feet.

• The Retirement Services (RS) office is located on the first floor and occupies 13,991 square feet of the facility. The office is comprised of two suites divided by a common space hallway. They are approximately 8,000 and 6,000 square feet, respectively. The RS office has approximately 75 employees in the office daily and about two visitors monthly. There are 121 employees assigned to the office. The core hours of operation are 7:30 am to 6:00 pm, Monday-Friday.

• The Iron Mountain, Boyers, PA, National Underground Facility, is a multi-tenant commercial lease facility. The Iron Mountain facility is a limestone mine converted into leasable tenant space consisting of a tunnel system spanning approximately 145 acres located 300 feet underground. The ROC occupies 221,000 square feet of this facility. The core hours of operation are 6:00 am to 2:30 pm, Monday-Friday.

• The Cranberry, PA facility is a multi-tenant facility commercial leased facility.

The building is 4 stories and is comprised of approximately 120,001 Sq ft. The leased federal space is comprised of 4,808 sq ft and houses approximately 35 federal employees and contractors.

• The Macon, GA facility is a single-tenant leased facility. The structure is a 2-storybuilding. The government occupies space on all 2 floors for a total of 74,801 square feet. There are no basement levels. There are 2 passenger elevators and no freight elevator.

Evaluation Factors

The Government will evaluate proposals solely on the factors specified below. Award will be made to one (1) offeror whose combination of technical and price proposals represent the lowest price technically acceptable (LPTA) offer.

The Government will review each offeror’s proposal to determine if the offeror understands what must be accomplished in the statement of objectives. Three (3) evaluation factors will be used to rate each offeror’s proposal: technical approach, past performance and price.

The Government reserves the right to reject any or all proposals received and/or request clarification or modification of proposals as appropriate.

Proposals that provide an unrealistic technical approach, and/or simply parrot the solicitation without identifying the technical approach in detail specific to the complexity and risk involved with this requirement will be determined to represent an inherent lack of technical competence, and/or indicative of the offeror’s failure to comprehend the complexity and risk involved. Such proposals will be evaluated accordingly.

The evaluation factors below are listed below. The Government may award the Order resulting from this RFP without conducting discussions with offerors; therefore, offerors are encouraged to provide their most competitive offer The Government will evaluate all offers that conform to the requirements of this RFP. Offerors must comply with the detailed instructions for the format and content of the proposals. Proposals that do not comply may be considered nonresponsive and may render the Offeror ineligible for award.

Technical Approach

1. Technical Approach (Factor 1)

Evaluation Standard:

The Government will evaluate the extent to which the Offeror demonstrates a clear, comprehensive, and technically sound approach to meeting all requirements of the Performance Work Statement (PWS). The evaluation will consider the Offeror’s understanding of ISMS integration needs, including access control, intrusion detection, video surveillance, identity management, reporting, and cybersecurity requirements.

Elements Evaluated:

• Understanding of PWS requirements and operating environment

• Integration methodology for physical and electronic security components

• System architecture, interfaces, scalability, and future-readiness

• Cybersecurity protections, data management, and compliance measures

• Feasibility, clarity, and executability of the proposed solution

• Demonstrated commitment to the performance and deliverable metrics stated in the PWS (e.g. response times, preventive maintenance tasks, documentation, service down times, service up times, etc.).

Rating Basis:

Proposals will be rated based on the depth, clarity, feasibility, responsiveness to service calls, and maturity of the proposed technical approach.

2. Management & Staffing Plan (Factor 2)

Evaluation Standard:

The Government will evaluate the Offeror’s proposed management structure, staffing approach, and personnel qualifications to determine whether the Offeror can successfully execute, manage, and sustain the ISMS solution.

Elements Evaluated:

• Qualifications, experience, and certifications of personnel

• Staffing levels, skill mix, and availability

• Approach to quality assurance, risk management, and communication

• Ability to manage subcontractors and integration partners (if applicable)

Rating Basis:

Proposals will be rated on the adequacy, suitability, and demonstrated capability of the management and staffing approach.

3. System Implementation & Transition Plan (Factor 3)

Evaluation Standard:

The Government will evaluate the Offeror’s ability to deliver a safe, orderly, and minimally disruptive implementation. This factor includes the Offeror’s plan for transitioning any legacy systems and onboarding all stakeholders.

Elements Evaluated:

• Detailed implementation schedule and milestones

• Cutover strategy and system migration processes

• Risk identification and mitigation strategies

• Stakeholder coordination, training, and change-management approach

• Testing, validation, and acceptance procedures

Rating Basis:

Proposals will be rated on their realism, risk posture, clarity, and breadth and thoughtfulness of the transition plan.

Under the elements for LPTA a Pass or Fail rating will be assigned. Note that failing to provide a response under any of these LPTA requirements may render a Quoter as having received a “Fail” rating and make them ineligible for award. Receiving an UNACCEPTABLE rating in any area of evaluation renders a Quoter as having received a “Fail” rating and makes them ineligible for award.

Following the LPTA evaluation process, the Government will first evaluate price to determine the lowest through highest priced quotations. The lowest priced quote whose price quotation response is determined to be in accordance with the terms and conditions of the solicitation will be evaluated for technical acceptability. If the lowest priced quote is deemed technically unacceptable, the next lowest priced quote whose price quotation response is determined to be in accordance with the terms and conditions of the solicitation will be considered, and so on until an offeror is identified to be technically acceptable. Award will then be made on the basis of the lowest evaluated price of quotes meeting or exceeding the acceptability standards for non-cost factors. Quoters will be advised that the Government may not evaluate the technical quotation response of all offerors under this solicitation. If price and technical acceptability are equal, a comparative evaluation may be used.

Past Performance

We will evaluate the quoter’s demonstrated record, as confirmed by references, of successful past performance of the same or substantially similar contract efforts, including quality of work, timeliness of performance, cost contract, and business relations.

We will consider relevant past performance over the past three years. Relevant past performance is considered to be Federal, state, and local government or commercial contracts/work performed or being performed that were/are similar in nature to the current acquisition. Failure to provide all reviews, investigations/findings, reports, sanctions, admonishments, restrictions, or other positive or negative written material for the prime and each proposed subcontract, covering the specified time period, may have an adverse impact on the past performance evaluation of the quoter. If the quoter does not have a record of relevant past performance or past performance is not available, we will give the quoter a neutral rating.

In conducting the past performance evaluation, OPM may, at its discretion, use information obtained from other sources, as well as that provided in the quoter’s proposal. OPM reserves the right to contact references and points of contact provided by the quoter and otherwise verify statements and representations made in the quoter’s proposal. While OPM may elect to consider information obtained from other sources, the burden of providing thorough and complete past performance information rests with the quoter.

In accordance with FAR 9.104-6(a)(1), before awarding a task order for this requirement, the Contracting Officer shall review the performance and integrity information available in the Federal Awardee Performance and Integrity Information System (FAPIIS), including FAPIIS information from the System for Award Management (SAM) Exclusions and the Contractor Performance and Rating System (CPARS).

Price

The price will be assessed for completeness and reasonableness for performance of the requirements established in the PWS. Pricing will not be an adjectivally rated criterion but will be evaluated for fairness and reasonableness in accordance with FAR 15.404-1 to ensure that the final agreed to price is fair and reasonable.

The Government may determine that a proposal is unacceptable when, despite an acceptable total evaluated price, the price of one or more line items is significantly overstated or understated as indicated by the application of cost or price analysis techniques. A proposal may be rejected if the Contracting Officer determines that the lack of balance poses an unacceptable risk to the Government.

Written Proposal Format and Instructions

The offerors proposal submitted in response to this RFP shall consist of two (2) Volumes.

Volume I, Technical: This volume shall consist of the following (Volume I page limit is fifteen (15) pages. The fifteen (15) pages excludes the Volume cover page, the volume’s table of content, and resumes):

Section I: Cover Letter (excluded from total page count)

Includes the RFP number and name of the requirement referenced in the RFP Invitation Letter, along with the Offer’s name, address, UID, CAGE code, size status relative to the NAICS code associated with this procurement, term of validity of the proposal (minimum 120 days) and point of contact (POC) information.

Section II:

Technical Approach: Each offeror’s proposal shall identify a detailed description of the Technical Approach to include:

A detailed account of the offeror’s proposed plan to accomplish all objectives identified in the PWS, to include but not limited to:

• Information related to a detailed, cyclical bi-annual (180) day preventative maintenance program.

• Project Management Plan – Include: Project scope statement with its description, Management structure and organizational responsibilities, Lines of communication, authorization levels, and delegation responsibilities, Schedule and schedule management, Known constraints, Assumptions, Risk Management plan and remediation strategy; Quality plan and management standards

• System Implementation - This deliverable will be accompanied by an implementation plan for the suggested changes, which will include an estimate of the time and resources necessary for implementation.

• Transition Plan - to allow for collection of information, implement the staffing plan, and develop recommendations for improving performance and reporting standards, offeror will ensure a successful transition to the Base Services requirement section of the contract with little to no transition period.

• System Architecture - cybersecurity, integration methodology

Equipment/Hardware, Software, Identification, Identification Credentialing System, Access Code and Security Password Maintenance, and Inspection and Testing.

• Description of the offeror’s processes with relation to Recruitment, retention, and management of technical and administrative personnel who maintain the skills, education, certifications and experience to meet the objectives of the PWS. The offeror's staff will be evaluated based on descriptions of roles illustrating an appropriate skill mix and experience of proposed technical, management, and project support staff.

• Ability of the offeror to provide personnel with the appropriate Security Clearance within 30 days of contract award. In additional personnel performing maintenance and/or repair inside of these facilities shall be able to obtain and maintain a security clearance level of a Tier 2 – Public Trust Clearance for the contract’s duration.

• Timeframes for the deliverables (including a timeline schedule for submission and government reviews of interim reports) based on the offeror’s technical approach and in compliance with all due dates specified in the PWS.

• The description/narrative shall explain any subcontractors or material items that the offeror plans to use in delivering its technical approach if any. The offeror shall identify the specific tasks where the subcontractors or material items will be used and explain their significance in meeting RFP requirements.

• If the offeror intends to subcontract any portion of the work out the offeror shall provide a subcontracting plan in accordance with FAR 52.219-14 -- Limitations on Subcontracting.

NOTE: The Government will discount ancillary information about your company not directly related to describing your approach or experience for delivering the RFP required services.

The offeror’s technical approach cannot merely offer to conduct the work in accordance with the requirements of the RFPs PWS. The offeror must provide a detailed explanation of its approach to providing services.

Past Performance

Three (3) page maximum; refer to formatting restrictions stated below. Offerors must provide past performance information that adequately supports its stated capabilities to accomplish the work defined in this solicitation by annotating past performance accomplishments.

A maximum of five (5) detailed summaries of work for ONLY Federal Government clients, similar in size, scope, and/or complexity to the program shall be provided. Any summaries provided should identify specific work accomplished during the past three (3) years and shall not exceed one (1) page each. Detailed summaries shall address the following:

List ONLY Federal Government clients where your organization provides ISMS services in the last three (3) years. The information shall include your company history, including past and present contracts. Also include client agency/company name, point of contact with valid telephone number and email address, period of performance, contract number, contract type, and type of services provided; and if the facility was a delegated or non-delegated facility.

Since the Government may not necessarily interview all of the sources provided by the offeror, it is incumbent upon the offeror to explain the relevance of any past performance data provided.

Furthermore, the Government does not assume the duty to search for data to explain or remedy any inconsistencies it finds in the information provided by the offeror. The burden of providing complete past performance information remains with the offeror.

Any pages exceeding the stated page limits will not be evaluated. The page limits are applicable to graphs, tables, drawings and any other attachments submitted with the proposals and not specifically excluded by the solicitation. Any index, divider tabs, table of contents, and glossary will not be included in the maximum page limitation.

Volume II, Pricing: The pricing Volume shall consist of the following: (Page limit is three (3) pages not including the Pricing sheet)

The offeror is required to submit Volume II, Price Proposal. The volume must identify the price for the services/deliverables identified in the PWS. This volume shall be submitted as a separate proposal volume. In addition, a pricing narrative shall be provided for any other pricing related information, to include but not be limited to pricing assumptions.

Proposals that do not include a detailed price will be considered non-responsive.

The volume pricing proposal shall include the following:

• Providing a price range (step-ladder pricing) is not acceptable.

• Include signed cover forms for the RFP and any RFP Amendments posted.

• Explain any pricing assumptions.

• Pricing spreadsheet requirements:

o The offeror is required to submit a completed Excel spreadsheet version of the Pricing Template, Attachment 2 to this RFP. The completed Excel spreadsheet shall be submitted separately from the Volume II Pricing. Failure to submit the completed excel spreadsheet pricing template may render an offeror’s proposal as non-responsive to the RFP. Any edits/revision to the template may render a response non-responsive.

o All Costs shall be incorporated in the firm-fixed price proposal.

The Government intends to evaluate quotes and award a Task Order without discussions with vendors. Therefore, the Quoter's initial quote should contain the vendor's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions or seek clarifications if the Contracting Officer later determines them to be necessary.

Special Notice Regarding Proposals:

Note: The format of the entire proposal must have margins no less than 1 inch and font size no less than 10 points and no greater than 12 points (e.g.10, 11 or 12-point font is acceptable) to include all attachments.

Please note that there must be no communication with the OPM program office regarding the requirements of this RFP until OPM makes a selection. This restriction also applies to any of the potential teaming partners and subcontractors. Direct program office communication regarding this acquisition could result in disqualification of the contract holder for this Call Competition. Address any questions or concerns to Valerie.jerome@opm.gov and contracts@opm.gov.

Schedule of Events

Event Date Responsible Party RFP Posting 5/28/26 OPM Q&A submission 6/1/26 COB noon Potential Offerors Q&A Response 6/2/26 OPM Proposal submission 6/5/26 7am Offerors

NOTE: All questions and/or responses shall be submitted through Valerie.jerome@opm.gov and contracts@opm.gov and list “RFP SP-FSEM-30716 Integrated Security Management Systems (ISMS) Maintenance” in the subject line.

OPM may change the above Schedule of Events as necessary. RFP Amendments, if any, will be posted to the same location as the original RFP. It is the offeror’s responsibility to monitor this location for Amendments and to include a signed Amendment with their proposal.

Questions about the solicitation documents shall be submitted in the following table format. Please take care to craft clear and concise questions. Questions received after the above time will not be addressed. Additionally, all questions shall be submitted via E-mail; phone communication is not accepted. A sample table is shown below.

Reference Document Page & Paragraph no. Question

RFP 10, 1 Is size 13 font acceptable? (answer: no) PWS 4, 2 Does the doorway height accommodate giraffes? (answer: no)

Thank you for your consideration of this RFP and we look forward to receiving your proposal.

Valerie Jerome Contracting Officer U.S. Office of Personnel Management

Performance Work Statement Theodore Roosevelt Federal Building (TRFB) Washington, DC, Boyers, Pennsylvania (Iron

Mountain), East Butler, Pennsylvania, Cranberry, Pennsylvania, and Macon, Georgia Integrated Security Management Systems (ISMS) Maintenance, Repair and Other Related Services

1. BACKGROUND

OPM has delegated authority to oversee the security posture of OPM facilities and to require the ongoing maintenance of the Information Security Management System (ISMS). The ISMS plays a vital and highly visible role in supporting the mission of OPM. It is integral to meet the information technology and physical access requirements outlined in Federal Information Processing Standards (FIPS) 201 and the Identity, Credential, and Access Management (ICAM) Roadmap. It is essential that the Contractor ensure their employees understand the importance of their roles and consistently perform their duties courteously and professionally. These services are critical for protecting and safeguarding key assets, access control points, and sensitive areas within OPM facilities.

2. OBJECTIVE

Security Services (SS) is responsible for maintaining the ISMS within OPM locations identified in the Performance Work Statement (PWS). Security Services’ goal for ISMS is to meet the information technology and physical access requirements set by Federal Information Processing Standards (FIPS) – 201 and the Identity, Credential, and Access Management (ICAM) Roadmap.

ISMS is a Department of Homeland Security (DHS)-wide web-based case management application designed to support the lifecycle of the DHS personnel security, administrative security, and classified visit management programs. The ISMS consist of an access control system, closed circuit television (CCTV) and intrusion detection system. ISMS manages almost all the electronic as well as the physical security aspects of an organization using a single Graphical User Interface (GUI).

OPM’s objective for this contract is to accomplish the following:

• To achieve the ISMS maintenance, repair and modification services through a service contract.

• To maintain the ISMS in a secure and reliable condition at all times.

• To support software licensing as required by the manufacturer. To keep software updates to the most current version available from the manufacturer, including, not limited to; Hardware firmware, Access control software, Sub-modules, Digital video recorder software, and PIVCheck, CodeBench software.

• To respond to service calls and perform the necessary repairs or actions both effectively and efficiently.

• To establish and implement an effective quality control program that results in continuous improvement and reliability of the ISMS performance.

• Maintain Best Practices in the development, maintenance, and delivery of technical support services associated with ISMS to meet or exceed the industry standards.

3. SCOPE:

The scope of this PWS is to provide ISMS maintenance and installation services for OPM facilities, where OPM has delegated authority to manage the physical security program at its federally owned and leased facilities. Currently, OPM has delegated authority to manage the ISMS services programs at the OPM Headquarters, Theodore Roosevelt Federal Building (TRFB), located in Washington, DC, and facilities located at Boyers, PA, East Butler, PA; and Cranberry, PA and OPM Macon, Georgia facility located at 4685 Log Cabin Drive, Macon, GA 31204. The Contractor shall provide and maintain all management, supervision, workforce, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, and files necessary to provide ISMS maintenance and installation services outlined in the PWS.

ISMS Components by Location

Electronic Security System Summary Theodore Roosevelt Federal Building:

The OPM leased space located at 1900 E. Street, Washington DC, is managed by a Physical Access Control System (PACS) and a Closed-Circuit Video (CCV) system. The PACS is

ISTAR controller panels, 332 card readers that are a combination of Software House and HID contactless card readers, and numerous client stations located throughout OPM. The CCV system is managed by Tyco Security Products American Dynamics support software and is comprised of 3 NVR’s, approximately 170 digital cameras, and numerous monitoring stations. A summary of the electronic security system components is detailed below:

Theodore Roosevelt Building, Washington DC

Badging Workstation

Fargo HDP-5000 PIV Printer

Fargo DTC 1500 badge printers

Fargo DTC 4500e badge printer

One (1) Videology Full

HD FLASH-SYNC

Webcam for Facial Photo

IDs System, One (1) Videology color badging camera

Control Panel Approximately 30 iStar Panels

Assorted Control Panels (Software House I-Star Ultra panels and I-Star Pro Panel

Card Readers Approximately 332 Card Readers

Assorted Card Readers (Software House (SWH), HID PIV and Multiclass readers

Software CCure 9000, version

3.00.4 CU03

CodeBench, with PIV Check Desktop Edition software

Turnstiles Eleven (11) turnstile lanes within the

TRFB

Model ES831 by Designed Security Inc.

Network Video Recorder (NVR) Devices

Three (3) NVR’s

CCTV Cameras Approximately 170 cameras (45 new additional cameras will be added to the stairwells)

Approximately 101 Cameras are covered under a 5-year manufacturer’s warranty until November 2029. The 45 stairwell cameras will have a 5-year manufacturer’s warranty until January 2031.

CCTV Camera Monitors

Numerous monitors

CCTV Control Keyboards

Two (2) Video Controllers

Network Client Workstations

Approximately 22

Electronic Security System Summary Pennsylvania:

The OPM leased space located at 1137 Branchton Rd. Boyers, PA 16018 (PA6385) is managed by a Physical Access Control System (PACS) and a Closed-Circuit Video (CCV) system. The prised of 6 ISTAR controller panels, 61 card readers that are a combination of Software House and HID contactless card readers, and 6 client stations located throughout OPM. The CCV system is managed by Tyco Security Products American Dynamics support software and is comprised of 9 NVR’s, approximately 300 digital cameras, and numerous monitoring stations. A summary of the electronic security system components is detailed below:

Iron Mountain, Boyers, PA

Control Panel Six (6) I-Star panels

Assorted Control Panels

Card Readers Sixty-one (61) Card Readers

Assorted Card Readers (Software House (SWH), HID PIV and Multiclass readers

Software Software House CCure 9000, version 3.00.4

CU03

Client

Six (6) workstations

Network Video Recorder (NVR) Devices

Nine (9) NVR’s

CCTV Camera Monitors

Numerous monitors

Electronic Security System Summary East Butler, Pennsylvania:

The OPM leased space located at 500 Grant Avenue, East Butler, Pennsylvania, is managed by a Physical Access Control System (PACS) and a Closed-Circuit Video (CCV) system. The PACS

ISTAR controller panel, 3 card readers that are a combination of Software House and HID contactless card readers, and 1 client station. The CCV system is managed by Tyco Security Products American Dynamics support software and is comprised of 1 NVR, 2 digital cameras, and 2 monitoring stations. A summary of the electronic security system components is detailed below:

East Butler, PA

Control Panel

One (1) I-Star Pro panel

Card Readers Three (3) HID PIV Readers

Software Software House CCure 9000, version 3.00.3

One (1) workstation

CCTV

Cameras

Two (2) Honeywell cameras

CCTV

Camera Monitors

Two (2) Northern monitors

Electronic Security System Summary Cranberry, Pennsylvania:

The OPM leased space located at 800 Cranberry Woods Drive, Cranberry Twp, Pennsylvania, is managed by a Physical Access Control System (PACS) and a Closed-Circuit Video (CCV) system. The PACS and CCV system are managed by the lessor. The PACS is comprised of 4 ISTAR controller panels, 38 card readers that are a combination of Software House and HID contactless card readers, and 1 client station. The CCV system is comprised of 1 NVR, 14 digital cameras, and 2 monitoring stations. A summary of the electronic security system components is detailed below:

Cranberry, PA

Control Panel

Four (4) I-Star Pro panels

Card Readers

Thirty-Eight (38) HID Multi-class readers

Software Software House CCure 9000, Version 3.00.3

Workstati ons

One (1) workstation

CCTV

Cameras

Fourteen (14) analog cameras

CCTV

Camera Monitors

Triview Color, TCM-1701 monitors

Toshiba monitors

Electronic Security System Summary Macon, Georgia:

The OPM leased space located at 4685 Log Cabin Road, Macon Georgia, is managed by a Physical Access Control System (PACS) and a Closed-Circuit Video (CCV) system. The PACS

ISTAR controller panel, 38 card readers that are a combination of Software House and HID contactless card readers, and 1 client station. The CCV system is managed by Tyco Security Products American Dynamics support software and is comprised of 1 NVR, 72 digital cameras, and 5 monitoring stations. A summary of the electronic security system components is detailed below:

Macon, Georgia

Control Panel Four (4) I-Star panels Assorted Control Panels

Card Readers 38 Interior Card Readers, 6 Exterior Card Readers, 3 IRIS Scanners

Assorted Card Readers (Software House (SWH), HID PIV and Multiclass readers

Software CCure 9000, version

3.00.3 Service Pack

2, with redundancy EMC Legato Auto Start software

CodeBench, with PIV Check Desktop Edition software

AVIGILON Camera Client

Biometric Scanner

One (1) Biometric Scanner

Network Video Recorder (NVR) Devices

One (1) NVR

CCTV Cameras 72 total cameras. 40 inside and 32 outside

CCTV Camera Monitors

Several various monitors

Approximately 5

Aiphones Two (1) Aiphones

4. PERIOD OF PERFORMANCE

Period of Performance: The performance of this contract shall be for one year from the effective date of the contract award, with an additional four (4) option-years, subject to the GSA Schedule Contract being current, the discretion of the OPM, and availability of funds.

The contract period from contract award consists of the following:

Base Period: 12 months Option Year One: 12 months Option Year Two: 12 months Option Year Three: 12 months Option Year Four: 12 months

4.1 Workdays:

Normal work hours are between 6:00 AM and 6:00 PM local time, Monday - Friday. Work shall be completed to cause minimum disruption to the daily operations of OPM and its staff. Where work outside of regular working hours requires access to private office spaces or secure areas, the Contractor shall submit a schedule of work for the following week to the COR no later than close of business on Wednesday of the prior week to allow for proper coordination and escorting. The hours in which noise intensive work must occur at OPM facilities are between 6:00 PM and 6:00 AM. The Contractor will notify and coordinate with OPM for required work performed outside of regular work hours. The notification does not grant automatic approval.

5. TYPE

The government intends to award a firm fixed price task order.

6. PERFORMANCE WORK STATEMENT

The Contractor shall provide all supervision, labor, administrative support, materials, tools, supplies, and transportation necessary to effectively and efficiently fulfill all the requirements of this PWS. The scope of services includes routine and preventive maintenance (PM), immediate response to service calls, and designated system administrative functions. The ISMS includes but is not limited to the Physical Access Control Systems (Software House CCure 9000), Closed Circuit Television and Video Management System. New ISMS components brought online during the duration of the contract will be maintained under this ISMS maintenance contract. The ISMS Maintenance Contractor will coordinate with the Contract Officer Representative (COR) involved in any new component implementation to ensure that any project-related warranty and contractual service on new hardware/software remains in force.

The Contractor shall provide all supervision, labor, administrative support, tools, supplies, and other materials required as well as transportation necessary to perform all maintenance and repair services, preventive maintenance, modification, and installation of new electric security systems and systemic components. In addition to meeting the information and physical access requirements set by Federal Information Processing Standards (FIPS) – 201 and the Identity, Credential, and Access Management (ICAM) Roadmap, documentation and reporting of equipment activity and services described herein on all ISMS at the five (5) OPM facilities.

6.1 Routine Maintenance and Repair Services

The Contractor shall be responsible for performing all routine maintenance and repair work required to maintain the ISMS in the condition prescribed by the original equipment manufacturers recommended guidelines and warranty requirements where the warranty remains in force. The Contractor shall work closely with the Contracting Officer Representative (COR) and the alternate Contracting Officer Representative to address routine maintenance calls. OPM is continuously looking for ways to use technology to enhance the overall physical security posture at OPM facilities. On occasion, the Contractor may be required to provide technical advice or solution recommendations to assist OPM in developing and implementing technological security system changes and upgrades.

6.1.1 Equipment/Hardware

Equipment involved will include but is not limited to the cleaning, alignment, configuration, and adjustment of all installed components to provide proper, efficient operation of the system. The Contractor shall conduct a functional verification of video recording devices, cameras, and associated hardware. The Contractor shall install all replacement parts required to maintain, repair, and keep the ISMS fully operational and free of deficiencies unless otherwise stated in the PWS.

6.1.2 Software

Maintain all software licensing as required by the manufacturer for all contract years. In addition to the work encompassed in the performance work statement, the following work items/repairs shall be included as part of software support agreement. Anything outside of the software support agreement shall be performed at no additional cost to OPM. The contractor shall maintain software updates to the most current version available from the manufacturer, including, but not limited to;

Hardware firmware, Access control software, Sub-modules, Digital video recorder software, and PIVCheck, CodeBench software. Any other requirements imposed by manufacturers to ensure continued factory service and support. Before the installation of any software, the contractor shall inform the COR of the impact the software will have on the current system operations. The contractor shall coordinate the timing of such software installation to minimize any impact on the normal activities of OPM personnel.

6.1.3 Access Code and Security Password Maintenance

The Contractor will be responsible for documenting and maintaining the security access codes and passwords in a secure location approved by the COR. The Contractor will be responsible for changing the systems codes and passwords when instructed by the COR and the contractor will ensure that the documented information is updated immediately. Requests for service will be dispatched by the COR. However, the Contractor shall also be responsible for initiating and completing the required repairs to correct all deficiencies that they discover while on the job site.

All routine service will occur during regular business operations between the hours of 6:30 am and 6:30 pm.

6.1.4 Inspection and Testing of Equipment

The Contractor shall, on a bi-annual basis, perform an inspection and testing of all ISMS equipment.

The results of these inspections shall be documented in detail and provided to the COR in a written report. The Contractor will provide a set of drawings/system design (As Built).

6.1.5 Preventive Maintenance Services

As part of Base Services, the Contractor shall perform and maintain a comprehensive cyclical bi-annual (180) day preventive maintenance program. The Contractor will provide a comprehensive preventive maintenance program as part of its technical evaluation. The preventive maintenance program shall consist of the following two components:

1. Task and Frequencies

2. Corrective Action

6.1.6 Tasks and Frequencies

The Contractor shall articulate tasks and frequency guidelines detailed in the preventive maintenance program to perform and accomplish the preventive maintenance for all equipment included in the PWS in addition to any OEM suggested PMs. The Contractor shall notify the COR in writing and provide complete information and justification for the changes. Approved changes will be added to the PWS through a contract modification. The Contractor shall post a copy of the resulting final approved tasks and frequency guidelines on the job site for the Contractor employees’ information.

6.1.7 Corrective Action

All deficiencies discovered during the performance of daily/weekly/monthly/quarterly inspections and preventive maintenance shall be documented and immediately repaired by the Contractor. The Contractor shall document the maintenance call by describing the problem and actions taken to resolve the deficiency.

6.2 Service Call Response and After Hour

The Contractor is required to maintain a functional website that allows for the submission of routine and emergency work order requests at any time, including all hours of the day, every day of the week, throughout the entire year. This website should possess the ability to record and transmit essential details regarding the work order request. This includes the identity of the person making the request, their contact details, a precise technical description of the issue or request, the scope of any outage if part of the system is non-operational, details about the equipment involved and its location, along with any other pertinent technical information necessary for the activity log of the work order.

The Contractor shall respond to all requests for service and corrective action 24 hours a day, 365 days of the year. The Contractor shall maintain a record of the repairs and provide a copy to the government.

6.2.1 Routine Maintenance Calls

The Contractor shall acknowledge receipt of the request for Routine maintenance calls within fifteen minutes of notification. The Contractor personnel shall respond on-site to a request for routine maintenance call within four (4) hours during regular work/duty hours (Monday-Friday 6:30 am – 6:30 pm, excluding federal holidays) at the TRFB, six (6) hours at East Butler, Cranberry and Boyers, and fourteen (14) hours at Macon, GA. Outside regular core hours, the Contractor personnel must be on-site within two (2) hours of the beginning of the next business day.

6.2.2. Emergency Maintenance Calls

The Contractor shall acknowledge receipt of the request for Emergency maintenance calls within fifteen minutes of notification. The Contractor personnel shall respond on-site to a request for emergency maintenance call within two (2) hours during regular work/duty hours (Monday-Friday 6:30 pm – 6:30 am) at the TRFB, four hours at East Butler, Cranberry and Boyers, and twelve (12) hours at Macon, GA. The Contractor will respond within four (4) hours after regular work/duty hours, on the weekends and holidays. Mission critical systems/components operations shall be restored as soon as possible. While it is not anticipated that emergency maintenance calls will be routinely called upon, the Contractor shall ensure that a technician is on call and available 24/7 hours a day, 365 days a year.

6.3 Outage and Repairs

It is OPM’s intent that no component of the ISMS shall remain out of service for a period greater than 24 hours. If the Contractor determines whether a unit must stay out of service for a period greater than 24 hours, the Contractor shall immediately notify the COR (e-mail) and submit an extended outage report to the COR. The report shall contain a detailed explanation and justification why the unit must remain out of service and the Contractor’s plan of action scheduled to return the unit to service. The Contractor shall not allow any ISMS component to remain out of service for preventive maintenance services during Contractor duty hours without the presence of technicians performing work. When deficiencies are identified, the Contractor shall immediately proceed to repair and correct the deficiencies. In the event of multiple component failures or outages, the Contractor shall provide all supervision, labor, administrative support, materials, tools, supplies, and transportation necessary to enable the Contractor to perform repairs on all out of service units simultaneously.

7. ISMS SYSTEM COMPONENTS

7.1 Physical Access Control System (PACS)

OPM operates the Software House CCure 900/9000 access control systems. The systems are networked based systems comprised of servers, access panels, door locks, card readers, and other components located throughout OPM’s facilities.