24-4D8 - PWS 3D Scanner Software Maintenance REDACTED.pdf

PERFORMANCE WORK SPECIFICATION

DMEA 24-4D8

7 March 2024

Project Engineer: Jesus Vanoye, DMEA/MEAC, (916) 999-2965 COR: Ivan Alcantar, DMEA/MEAA, (916) 231-1672

1.0 SCOPE:

1.1 TITLE: 3D Scanner Software Maintenance Agreement

1.2 APPLICABILITY: Defense Microelectronics Activity (DMEA) Warfighter Solutions and Warfighter Support Programs

1.3 BACKGROUND: The 3D Scanner is a tool that interfaces with DMEA’s SolidWorks Design

Environment to provide accurate mechanical dimensions and convert them directly into SolidWorks drawings. These drawings can then be used to produce mechanical systems, such as electronic systems enclosures, in support of obsolete microelectronics systems, or re-engineered custom systems.

Geomagic and Creaform are critical parts of the 3D scanning capabilities that enable DMEA’s mechanical design and reverse engineering capabilities.

1.4 PURPOSE: The objective of this procurement is to continue Software updates, maintenance, and support for DMEA’s existing 3D scanner software all associated software licenses.

2.0 REFERENCE GOVERNMENT PROVIDED RESOURCES: None.

3.0 REQUIREMENTS:

3.1 GENERAL REQUIREMENTS: The Contractor shall provide software licensing, updates, enhancements and upgrades, and remote technical support for the following Geomagic, and Creaform software suite products:

3.1.1 SOFTWARE MAINTENANCE REQUIREMENT: The Contractor shall provide software license extensions and associated updates, enhancements, maintenance, and upgrades, through 4/30/2025 for the suite of existing Geomagic and Creaform licenses (note: current licenses are expired):

Product Name Qty. Requirement

Geomagic Design X 1 Reinstatement/Maintain

Creaform VX elements, including HandySCAN BLACK Elite 1 Reinstatement/Maintain

HandySCAN Black Elite Complete plus care 1 year 1 Maintain

Product Name Part No. Serial Numbers Licenses Seats

Geomagic Design X DX-MTR-ONA 4CB8-9E6A-E525-818F 1 1

Creaform VX elements & HandySCAN BLACK Elite 9270782 1 1

3.1.2 OPTION YEARLY SOFTWARE MAINTENANCE REQUIREMENT: The Contractor shall provide software licensing, updates, enhancements and upgrades, and remote technical support for the Geomagic and Creaform software products identified in Section 3.1 for four (4) additional years beyond 4/30/2025.

Option Year: Start Date End Date 2025 5/1/2025 4/30/2026 2026 5/1/2026 4/30/2027 2027 5/1/2027 4/30/2028 2028 5/1/2028 4/30/2029

3.2 SUPPORT REQUIREMENTS:

3.2.1 Software Updates: The Contractor will use reasonable commercial efforts to provide bug fix releases and minor enhancement releases to products identified in Section 3.1. The Contractor shall provide software updates and any associated documentation in electronic format to DMEA system administrators and users.

3.2.2 Technical Support: The Contractor will provide telephone and electronic support services to DMEA design engineers, system administrators and users.

3.2.2.1 The Contractor will provide 24-hour a day access to an online database that has a broad range of technical and support resources related to SolidWorks. The online database will have a comprehensive, searchable knowledgebase that provides solutions to frequently encountered problems with SolidWorks.

3.2.2.2 The Contractor will provide access to a technical support center staffed by experienced design engineers with specialized knowledge of Creaform VX elements, and Geomagic Design X. The staff will understand, diagnose and resolve problems of all levels of technical complexity. The Contractor will provide access to the technical support center Monday through Friday during the hours of 6:00 AM to 5:00 PM Pacific Standard Time.