23Q0002_PWS_DRFT_040323.pdf

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity 4800 Mark Center Drive Alexandria, VA 22350

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PERFORMANCE WORK STATEMENT

Multi-Tiered System of Support (MTSS) for Social, Emotional, and Behavioral (SEB) Support and

Services in Secondary Schools Serving Military-Connected Students

1. General Information and Scope of Work

1.1 Agency: For school year (SY) 2022-23, the Department of Defense Education Activity (DoDEA) will provide PK-12 instruction to over 66,000 dependents of active-duty military and civilian employees. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Italy, Turkey, and Bahrain. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a full time K-12 virtual school option with teaching hubs in each DoDEA region: Americas, Europe, and Pacific. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

1.2 Background

1.2.1 In 2016 the National Institute of Food and Agriculture (NIFA) US Department of Agriculture (USDA) awarded a grant and DoDEA awarded a follow-on grant in 2019 to support research development on the emerging topic of harmful behaviors for military-connected students (e.g., suicide, problematic-sexual behavior in children and youth, etc.

1.2.1 In August 2019, DoDEA identified the need to develop an evidenced-based PK-5 framework in which the social, emotional, and behavioral (SEB) support and service needs of military-connected students and schools could be identified and intervened upon effectively.

1.2.2 Since the 2020-21 school year, DoDEA HQ’s Student Services Division has piloted a participatory coaching model for the implementation of a multi-tiered system of support (MTSS) for SEB support/services in four elementary schools. The coaching and implementation have demonstrated positive initial results to include building trust, expanding knowledge, and increasing implementation capacity for a sustainable framework of practice. The pilot program has improved equity, access, and academic engagement for the students who received support/services.

1.2.3 The School Resources Website (https://schoolresources.militaryfamilies.psu.edu) has been hosting materials to support educators who work with military-connected students. Currently, the website is the home to hundreds of resources that can assist teachers and other school personnel with helping at-risk students. As a part of this work, the School Resources website will continue to expand and reflect the needs of secondary schools. Mini-modules, resource handouts, printable content, and links to vetted resources will be developed, expanded, and maintained during the project.

1.2.4 The MTSS Check Up Model (Hall & Moeller) is an evidence-informed, theory-driven framework that DoDEA created and that DoDEA is piloting under the current award using a community-based participatory research model/methodology

1.2.5 Community-Based Participatory (CBPR) research is a methodological and epistemological approach to research that involves equal collaboration between researchers and members of a specific community.

The aim of CBPR is to bring about social change by giving community members a voice in the research process and empowering them to address issues that are relevant to their lives. CBPR values community knowledge, expertise and experience and recognizes that communities have the right to shape the research that is conducted within their boundaries. This approach recognizes the importance of considering community perspectives, needs, and goals in the design, implementation, and dissemination of research results

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The tasks below are provided to help the Contractor gain a better understanding of the requirements.

The tasks are not all inclusive. The Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

1.3 Scope of Work: DoDEA requires an expansion of the successful pilot elementary school program to the secondary level, continue the development of online materials for military-connected schools, and builds DoDEA’s capacity to sustain the program.

1.4 The contractor shall provide the following:

1) Expansion of the existing K-5 MTSS pilot program to include six secondary schools at the same installations: Camp Humphreys, South Korea; Spangdahlem Air Force Base, Germany; and Fort Bragg, North Carolina.

2) Qualified experts to deliver evidence-based professional learning, consultation, and coaching to build the capacity of school-level professionals and leaders working with DoDEA’s secondary students and schools as defined in PWS 3.2.

3) Ongoing development and dissemination of MTSS-related evidenced-based school resource materials that address the SEB needs of secondary schools serving primarily military-connected students and which will, thereby, expand the portfolio materials on the Clearinghouse for Military Family Readiness website.

4) Evaluation of the coaching and consultation model to determine its effectiveness, acceptability, and impact on secondary school personnel and students and the feasibility of expanding the pilot program systemwide using the MTSS Check-Up Model implemented in the K-5 pilot program.

5) Detailed reports and information in required deliverables that will allow DoDEA to continue this critical work in future contracts with qualified contractors. DoDEA will have the right to use any work funded and provided for under this contract.

6) A transition in and out plan to ensure that any future contractor or DoDEA personnel can continue this work for DoDEA if there is a future contract.

2 Requirements

2.1 MTSS for SEB Support and Services at the Secondary Level: Implement a pilot program to provide a multi-tiered system of support for social, emotional, and behavioral support and services at six DoDEA secondary schools located in North Carolina, South Korea, and Germany.

Supporting Tasks

2.1.1 Task 1, Pilot Program Implementation Planning—The Contractor shall:

2.1.1.1 Pilot School Recruiting Support: Support the recruiting of secondary schools that are associated with current pilot schools to promote continuity, collaboration, and capacity across DoDEA.

The pilot schools consist of one middle school and one high school from each of the OCONUS regions and two middle schools from the CONUS location—a total of six secondary schools.

Support goes beyond recruiting to include:

1) Participating and providing feedback from the initial site visit, goal setting meetings, and monthly coaching meetings.

2) Conducting in-person and virtual training activities.

3) Facilitating the creation and training of each pilot school’s MTSS team.

2.1.1.2 Project Implementation Plan: Provide a draft implementation plan to the COR. The COR will provide feedback within 20 business days of the post-award conference.

1) The plan shall possess at a minimum, the following eight sections:

a. Definition of Goals and Objectives

b. Allocation of Resources

c. Planning Milestones & Timeline

d. Designation of Responsibilities

e. MTSS Check-up Model

f. Identification of Contingencies and Backup Plans

g. Evaluation

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h. Description of Success

2) The plan shall also include the following five subcategories:

a. Secondary Level Adaptation: Adapt the current pilot coaching model to fit the needs of middle and high schools but retain the same structure to include MTSS team staffing recommendations, MTSS meetings, monthly coaching, and annual trainings.

b. Annual Meetings with the Elementary Pilot Schools: Meet with current elementary pilot schools on an annual basis to continue with troubleshooting and to provide updates regarding ongoing sustainability of MTSS practices. Note: These meetings can be in-person if they coincide with in-person visits to the adjacent secondary school sites. Otherwise, they shall be conducted virtually (e.g., via MS Teams) on dates and times the COR in consultation with the schools will schedule.

c. Website resource transfer and development: Include a plan to transfer the K-12 DoDEA MTSS professional learning resources and training to support the development of a DoDEA MTSS website. DoDEA must have rights to use, add to, and modify websites developed under the contract.

d. Leadership Meetings: Present and facilitate both a bi-annual (semesterly) update to district, regional, leaders and an annual update for HQ leadership. Provide the medium through which each meeting occurs (preferably MS Teams) and record each meeting’s minutes. Finalize the minutes based on written feedback from the COR. Prior to each meeting, perform a dry run of the meeting’s presentation. Finalize each presentation based on feedback from the COR. Note: Each meeting is expected to last 1-2 hours with the first 30-45 meetings consisting of the Contractor’s presentation and the remaining time for Q&A/discussion.

e. Travel: Include the tentative travel dates and purposes, which are projected in the tables below. Note: If additional in-person site visits are required post-award, they shall occur if first approved in writing by the COR.

Base Year

Site Purpose Participants Duration/Timeframe HQ Annual Meeting* 3: Dir., Asst. Dir, 1 staff 3 days / TBD

* Additional HQ meetings each contract year, if required shall be conducted virtually.

Option Year 1

HQ Annual Meeting* 3: Dir., Asst. Dir, one staff 3 days / TBD

Ft. Bragg Support 6: Dir. or Asst. Dir, 5 staff 4 days / TBD Spangdahlem Support 6: Dir. or Asst. Dir, 5 staff 4 days** / TBD Humphreys Support 6: Dir. or Asst. Dir, 5 staff 4 days** / TBD

** Work days. Does not include rest days for overseas travel.

Option Year 2

HQ Annual Meeting 3: Dir., Asst. Dir, 1 staff 3 days / Aug or Sep

Conference Support Development 3: Dir. or Asst. Dir, 2 staff 2 days / TBD Ft. Bragg Train-the-Trainer*** 2: Dir. or Asst. Dir, 1 staff 5 days / TBD

Spangdahlem Train-the-Trainer*** 2: Dir. or Asst. Dir, 1 staff 5 days** / TBD Humphreys Train-the-Trainer*** 2: Dir. or Asst. Dir, 1 staff 5 days** / TBD Ft. Bragg Support 6: Dir. or Asst. Dir, 5 staff 4 days / TBD

Spangdahlem Support 6: Dir. or Asst. Dir, 5 staff 4 days** / TBD Humphreys Support 6: Dir. or Asst. Dir, 5 staff 4 days** / TBD

*** It will be determined post-award—on a case-by-case basis—if the train-the-trainer and support trips will be separated or combined.

Option Years 3-4

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HQ Annual Meeting 3: Dir., Asst. Dir, 1 staff 3 days / Aug or Sep Conference Support Development 3: Dir. or Asst. Dir, 2 staff 2 days / TBD Conference Support Development 3: Dir. or Asst. Dir, 2 staff 2 days / TBD Ft. Bragg Support 6: Dir. or Asst. Dir, 5 staff 4 days / TBD

Spangdahlem Support 6: Dir. or Asst. Dir, 5 staff 4 days** / TBD Humphreys Support 6: Dir. or Asst. Dir, 5 staff 4 days** / TBD

2.1.2 Task 2, Community-based Participatory Support Development —The Contractor shall:

2.1.2.1 Support Development: Provide community-based participatory support development and implementation that extends the pilot elementary school development and implementation to the secondary level. The following shall be provided in an annual report that includes:

a. Process updates that evaluate program and pilot implementation, fidelity and coaching using qualitative and quantitative data.

b. Updates on the most recent research-based findings in the continued work.

c. Building and maintaining the Community-Based Participatory support development the model used for the elementary pilot implementation.

2.1.2.2 Partnerships: Establish and maintain well-selected, well-designed, and well-organized partnerships with key learning community and school stakeholders to cultivate positive community health and promote social change. The evaluation and status of partnerships shall be described in the annual technical report. Note: These partnerships are expected to mirror and expand upon those of their elementary school counterparts. HQ will liaise between the Contractor and DoDEA stakeholders.

2.1.3 Task 3, Ongoing Website and School Resource and Development: Provide digital resources that address the SEB needs of DoDEA’s secondary schools, which DoDEA can disseminate to our secondary schools and post on the Clearinghouse for Military Family Readiness website. A contractor shall provide verification that they have permission to post on the Clearinghouse for Military Family Readiness website. If they don’t have permission to post on that website, the contractor shall provide an equivalent website that disseminates contract provided information. Ensure the School Resources website continues to expand and reflect the needs of secondary schools. SCORM-compliant mini-modules, resource handouts, printable content, and links to vetted resources shall be developed, expanded, and maintained during the project. Ensure that DoDEA has rights to access the developed website after the contract expires. Note: These resources are expected to mirror and expand upon those of their elementary school counterparts.

2.1.3.1 Evaluation of Website Utility and Reach: Gather and analyze data related to use, reach, and satisfaction. Provide the data, draft summary, and recommendations. Finalize the summary and recommendations based on written feedback from the COR. Note: Although the current (elementary) School Resources website has been expanding in content and links to other reputable sites, little information is known about satisfaction, uptake of resources, and overall traffic. Annual knowledge, self-efficacy, and usage data shall be collected and provided in the annual report.

2.1.3.2 Expansion of Outreach Efforts: Expand social media spread of resources, dissemination of materials to DoDEA and non-DoDEA schools, and customization of the web platform to guide busy educators to the most salient materials to meet their needs. Develop and deliver professional learning, website resources and content, as well as expand the reach of the website through mechanisms such as social media. Note: These resources are expected to mirror and expand upon those of their elementary school counterparts.

2.1.3.3 Website Resources: Continue to develop website content on an as-needed basis to assist with completing Tasks 1-5 and to address areas identified by the educational professionals who serve our military-connected children. Any digital module that is developed shall be SCORM-compliant.

Requests for new content will come from the COR and will be determined by need on an annual basis.

Adaptation of existing content (e.g., into a mini-module format) will be determined, coordinated, and approved on an annual basis.

2.1.3.4 Website resource transfer and development: Include a plan to transfer the K-12 DoDEA MTSS

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2.1.4 Task 4, Building Capacity - Professional Learning & Coaching Sustainability: The Contractor shall:

2.1.4.1 Overview: Provide professional learning and web-based resource materials for MTSS coaching to build the capacity of the school MTSS team, and the district/regional technical support coaching team. The Contractor shall provide an outline and final draft that will be approved by the COR in writing. Note: Emphasis shall be placed on providing coaching and professional learning at the district/regional team level to strengthen the viability of the program upon the contract’s completion. Professional learning and coaching materials shall be revamped to support the K-12 Sustainability Toolkit detailed in PWS 2.1.5.2.

2.1.4.2 HQ Meetings: Travel to DoDEA HQ to meet with the COR and other DoDEA personnel each year. Note: Additional visits shall be conducted, as required, via MS Teams.

2.1.4.3 Pilot Site Visits: Travel to each site for a 4-day site visit in Option Years 1-4. The Contractor Director and/or Assistant Director of this requirement and 3-4 contractor staff—a total of six people—shall visit each pilot site each year. The exact purpose and itinerary of each visit will be determined in consultation with the Contractor post-award.

2.1.4.4 Train-the-Trainer Professional Learning: Conduct train-the-trainer professional learning at each pilot site in Option Year 1 only. This face-to-face professional learning shall be conducted by two Contractor staff—one of whom shall be the Contractor’s Director or Assistant Director of this requirement—and shall last five business days—not including rest days for overseas travel.

2.1.4.5 MTSS Teams: In the Base Year, provide two 1-hour synchronous planning and preparing sessions delivered to each region—Americas, Europe, and Pacific—a total of two hours per region in the base year. In the option years, provide three 2-hour coaching sessions each semester to each region—not to exceed six hours per semester, per region. The Contractor shall provide an outline and a dry run prior to the first presentation and shall finalize the presentation based on written feedback from the COR.

2.1.4.6 District/Regional Technical Support Coaching Teams: Provide one 1-hour synchronous webinar each semester delivered to each region—Americas, Europe, and Pacific—a total of three hours per semester, per region. The Contractor shall provide an outline and a dry run prior to the first presentation, and will finalize the presentation based on written feedback from the COR.

2.1.4.7 Conferences: Attend DoDEA conferences for the purpose of support and development. Attend one conference in Option Year 2 and two conferences in Option Year 3 and Option Year 4.

Three Contractor staff shall attend each conference. Note: In Option Year 3 and Option Year 4, it is expected that one of the conferences will be within driving distance; i.e., no airfare will be required.

2.1.4.8 Medium and Recording: Provide the medium for each virtual presentation—preferably MS Teams.

2.1.5 Task 5, Program Evaluation and Sustainability—The Contractors shall:

2.1.5.1 Utilize multiple means and methods for assessing progress on each task and the overall progress of the effort to include qualitative and quantitative measures of delivery and success. Provide ongoing review of coaching for sustainability, ongoing assessment of the continued and expanded MTSS pilot into secondary schools, and ongoing evaluation of school resource materials. Provide a draft annual evaluation report within the annual technical report. . Ensure that longitudinal data, showing progress over time, shall be included in the annual evaluation report. Ensure the draft report incorporates any recommendations from a third-party evaluator.

Finalize the report based on written feedback from the COR.

2.1.5.2 Provide a draft web-based K-12 Sustainability Toolkit to support the development, implementation, and continuous improvement to districts/regions and schools annually. Finalize each year’s toolkit based on written feedback from the COR. This resource shall be updated and expanded annually to include the following sections:

Base Year, SY 22-23 MTSS Planning & Preparing Resources

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Option Year 1, SY 23-24 Tier 1 Planning Resources Option Year 2, SY 24-25 Tier 1 Implementation & Tier II Planning Resources Option Year 3, SY 25-26 Tier II Implementation & Tier III Planning Option Year 4, SY 26-27 Tier III Implementation & Analyze and Adjust

2.1.5.3 Provide a draft plan to ensure the website maintenance’s sustainability once the contract ends.

Finalize the plan based on written feedback from the COR. Note: The draft plan shall be submitted to the COR 180 calendar days before the expiration of the base year and all option years and finalized based on written feedback from the COR.

2.1.6 Meetings: The Contractor shall provide the meeting medium through which each meeting will occur, record each meeting’s minutes. Submit the draft minutes to the COR within two business days after the event. The meeting minutes shall be finalized two business days after receipt of written feedback from the COR.

1) Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award in accordance with FAR Subpart 42.5.

2) IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

3) Weekly check-in meetings. Meet with the COR on a weekly basis to provide check-in’s and updates.

4) Have a Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by the contract.

2.1.7 Delivery of Digital Resources—The Contractor shall deliver web-based materials (such as access codes) three days after receipt of delivery order.

2.1.8 Technical Support: Provide industry-standard technical support for the life of the contract via telephone or by email within one business day or less from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.2 Performance Standard and Acceptable Quality Level (AQL)

2.2.1 Performance Standard: Tasks shall be completed per the AQL (below).

2.2.2 AQL: All tasks shall be completed by the required completion date.

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities and the pilot school locations.

3.2 Key Functions—The Contractor shall provide the following: Project Manager (PM) & Alternate PM, Director, Assistant Director, a Research Assistant, and Research Support. The PM or Alternate PM shall be available, from 9AM to 3PM EST, Monday-Friday, except for Federal holidays or when the Government facility is closed for administrative reasons.

3.2.1 Program Manager and Alternate Program Manager : Provide a PM to be responsible for supervising the overall performance of the task. In the absence of the PM, the Alternate PM shall act for the Contractor when the program manager is absent and shall be identified in writing to the COR and copying the Procurement POC’s.

3.2.2 Qualifications: Provide the Director, Assistant Director, PM, and research support staff as required to successfully execute contract requirements.

3.2.3 PM and the Alternate PM possesses a minimum of three years of experience working with military partners and at least four years of experience working in the K-12 educational setting. This individual will work within the Clearinghouse for Military Family Readiness. The Alternate PM shall possess a similar level of experience and knowledge as the PM.

3.2.4 Director shall (1) possess at a minimum a Doctorate in Psychology or Counseling; (2) have a minimum of seven years experience as a psychologist or counselor; (3) be certified in school psychology or school counseling and preferably would be a licensed psychologist or counselor and (4) have at least five years of research experience with military partners and extensive experience in translational research, literature review, technical report development, publication of empirical manuscripts, research study design, and successful execution of research projects.

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3.2.5 Assistant Director shall possess a minimum of five years of experience working with military partners. This individual shall be a certified educator and have extensive experience in research and development, data analysis, and support implementation. Experience in MTSS implementation is preferred.

3.2.6 Research Assistant is credentialed in school psychology or school counseling with experience in MTSS coaching and implementation, and statistical analysis.

3.2.7 Research Support shall possess graduate level students in school psychology, school counseling or a related mental health field serving children and youth. These individuals shall be responsible for literature reviews, manuscript and report preparation assistance, and other duties as assigned to support coaching and implementation.

3.2.8 Changes: Key personnel replacements shall meet or exceed the qualifications and experience of those provided as part of your quote submission. Note: Notify the COR in writing regarding all personnel changes ten business days in advance of the change.

3.3 Holidays and Hours of Operation

1) The PM or alternate PM shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

2) Although there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following: Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Anti-Bias, Diversity, and Inclusion—The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.6 Privacy—The Contractor shall:

3.6.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.6.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII IAW the relevant requirements of the Privacy Act, 5 U.S.C, per http://www.archives.gov/about/laws/privacy-act- 1974.html.

3.6.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.6.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements (PWS 3.6.1-3.6.3) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.7 Section 508 Compliance:

3.7.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L.

105-220) requires that when Federal agencies develop, procure, maintain, or use information and communication technology (ICT), to ensure they are accessible to people with disabilities. Federal employees and members of the public who have disabilities must have access to, and use of, information and data that is comparable to people without disabilities.

http://www.archives.gov/about/laws/privacy-act-

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3.7.2 Products, platforms and services delivered as part of this work statement that are ICT, or contain ICT, must conform to the Revised 508 Standards, which are located at 36 C.F.R. § 1194.1 & Apps. A, C & D, and available at https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines

1) IT Requirement: Ensure all electronic hardware and software that is procured under this contract/purchase order comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural & Transportation Barriers Compliance Board Electronic Information Technology (EIT) Accessibility Standards (36 CFR part 1194). More information may be found at http://www.section508.gov.

2) Deliverable Requirement: Ensure the following occur:

Outputs/deliverables do not adversely affect accessibility features of existing EIT technologies.

EIT related to the requirements of the contract are accessible to people with disabilities, per 29 U.S.C 794(d).

Outputs/deliverables including functional performance, information, documentation, and support requirements are considered. Standards from 36 CFR Part 1194 Subpart B, C, and D apply to this acquisition.

3.8 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following formats:

Digital Accessible Information System/National Instructional Materials Accessibility Standard (NIMAS) with cascading style sheet HyperText Markup Language (HTML) Portable Document Format (PDF), (unlocked, embedded fonts, single page) Rich Text Format (RTF)/Word document

3.9 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide, if applicable, SCORM®-compliant digital modules. Note: Department of Defense Instruction 1322.26 mandates digital modules comply with the latest version: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017-10- 05-073235-400.

3.10 Data and Resources: All data and resources developed as a result of any work awarded under this contract are and shall remain the property of the Government.

3.11 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

3.12 Travel

1) Area of Travel: The Contractor shall travel to each face-to-face professional learning meeting in accordance with PWS 2.1.3. The Contractor may be required to travel to off-site locations and ship training aids to these locations in support of the PWS. Note: This contract does not authorize travel for Government personnel.

2) Travel Policy: The Contractor will be reimbursed for travel cost IAW FAR Subpart 31.2 and , DoD Joint Travel Regulations (JTR). The Contractor shall execute all travel IAW DoD regulations and policies. All travel and expenses above $75 shall be approved by the COR in writing, prior to travel.

3) Travel: Travel, subsistence, and associated labor charges for travel time are authorized for travel beyond a 50-mile radius of the local office, whenever a task assignment requires work to be accomplished at an alternate work site. No travel, subsistence or associated labor charges for travel time shall be charged for work performed within a 50-mile radius of the Contractor’s local office, normal work site, or temporary work site unless approved in advance by the COR. Under no circumstances will costs be reimbursed for travel performed for personal convenience and daily travel to and from the normal work site, to include parking expenses.

http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-http://www.section508.gov/ http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017-10-

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3.13 Security Requirements—The Contractor shall follow the guidance if the professional learning occurs on a military base/installation:

3.13.1 Installation/Base Passes & Access: The local supporting military installation will issue all required installation/base passes to Contractor employees at no cost to the Contractor. To be eligible to perform work under this contract, the Contractor shall meet all applicable European installation/base access requirements covered including Army in Europe Regulation 190-16 and USAFE Instruction 31-208. Passes shall be in each Contractor employee’s possession at all times while on a military installation. The Contractor shall return base passes to the appropriate office within one business day upon termination of employment or completion of this contract. The Contractor shall ensure that it coordinates Installation/Base Passes Access well in advance of the projected start dates for their employees as the turnaround is unpredictable and can vary for different locations.

3.13.2 Visitor Policies: The Contractor shall ensure all Contractor employees strictly comply with established DoDEA visitor policies pursuant to DoDEA Regulation 4700.2, Internal Physical Security, March 2001 and DoDEA Regulation 4700.1, DoDEA Antiterrorism Program and Standards Para 4.7.11, which can be provided by the COR upon request. This shall include the mandatory use of visitor badges necessitating the positive identification of all visitors and Contractors. Visitor or Contractor non-compliance with the visitor policy will be documented within 24 hours of occurrence for follow-up with the COR and the Installation Commander, as appropriate.

3.13.3 Identification Badges: All Contractor and subcontractor personnel who require physical access to a Federally-controlled facility and/or access to a Federally-controlled information system shall follow the Federal Information Processing Standards Publication (FIPS PUB) Number 201 "Personal Identity Verification of Federal Employees and Contractors" and the associated Office of Management and Budget (OMB) implementation guidance for personal identity verification OMB Guidance M-05-24, dated August 5, 2005, "Implementation of Homeland Security Presidential Directive (HSPD) 12-Policy for a Common Identification Standard for Federal Employees and Contractors" as required by FAR 4.13. The Contractor shall provide picture identification badges to all Contractor personnel. Identification badges shall be worn and visible at all times while Contractor personnel are on Government premises. Badges shall display a recent picture of the Contractor employee, Contractor employee’s name, company name, and the badge expiration date.

3.13.4 Access to and Disclosure of Information: The Contractor may require access to data and information proprietary to a Government agency, another Government contractor, or of such nature that its dissemination oruse, other than as specified in this contract, would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor employees shall divulge or release data or information developed or obtained under performance of this contract, except to authorized Government personnel or upon written approval of the COR or designated representative. Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any classified, proprietary or other similar items or information that may come to the Contractor (or any persons under the Contractor’s control) in connection with work under this contract, may subject the contractor, contractor’s agent, or employees to criminal liability under Title 18, Sections 793 and 798 and/or other sections of the US Code. Neither the Contractor nor Contractor employees shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, a breach of the activities’ security or interrupt the continuity of operations.

1) The Contractor shall direct to the COR, all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of this contract, the resolution of which may require the dissemination of official information.

2) Inquiries received by the Contractor for work performed under this contract shall be referred to the Contracting Officer for evaluation under the Freedom of Information Act (FOIA) of 1975, Public Law 93-502, 5 U.S.C., Section 552. The Contractor shall not release any information concerning the project to the public without written authorization from the

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Contracting Officer.

3) The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract, or any phase of any program hereunder, without the prior written approval of the Project Officer/COR. The Contractor shall not release information regarding individuals without prior authority of the Project Officer/COR. Any documentation showing individuals’ names or other personal information will be controlled and protected.

Provisions of the Privacy Act of 1974, Public Law 93-579, 5 U.S.C., Section 552a shall apply.

4 Government-Furnished Information / Resources

4.1 The Government will provide escorts for any Contractor staff who visit a DoDEA school.

4.2 The COR will schedule, in consultation with the Contractor, all required site visits and professional learning/ training activities post-award.

5 Contract Deliverables

Milestone/Deliverable Word / Excel

Digital Copies PWS Planned

Frequency Pilot School Recruiting Support Yes Yes 2.1.1.1 First quarter of the base year only Project Implementation Plan Yes Yes 2.1.1.2 First quarter of each contract year Support Development Yes Yes 2.1.2 (a) Ongoing for the first three contact years Expansion of Website Utility Yes Yes 2.1.3.1 Ongoing for the life of the contract Expansion of Outreach Efforts Yes Yes 2.1.3.2 Ongoing but primarily in the base year Website Resources Yes Yes 2.1.3.3 Ongoing for the life of the contract Professional Learning & Coaching Overview Yes Yes 2.1.4.1 Ongoing

HQ Meetings Yes Yes 2.1.4.2 Scheduled each year post-award Pilot Site Visits Yes Yes 2.1.4.3 Scheduled post award in OY1-4 only.

Train-the-Trainer Professional Learning Yes Yes 2.1.4.4 Scheduled post award in OY2 only

MTSS Teams Professional Learning Yes Yes 2.1.4.5 As scheduled post-award

District/Regional Tech. Support Coaching Teams Professional Learning

Yes

2.1.4.6

As scheduled post-award

Conferences Yes Yes 2.1.4.7 Scheduled post-award in OY2-4 only Recording the Professional Learning Yes Yes 2.1.4.4 As scheduled post-award

Program Evaluation

2.1.5.1

Draft: 80% correct. Final, 100% correct.

Finalized 30 days after the end of each school year

K-12 Sustainability Toolkit Yes Yes 2.1.5.2 Ongoing Website Maintenance Sustainability Plan Yes Yes 2.1.5.3 Fourth quarter each year

Privacy Training Yes Yes 3.6.1 Upon request from the COR Privacy Verification Yes Yes 3.6.4 Annually as described in the PWS

6 Acronyms and Definitions

CCRS College and Career Ready Standards DoD/DOD Department of Defense DFARS Defense Federal Acquisition Regulation Supplement EIT Electronic Information Technology FAR Federal Acquisition Regulations IAW In Accordance With

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MTSS

PA/PII Privacy Act/Personally Identifiable Information QASP Quality Assessment Surveillance Plan SCORM Shareable Content Object Reference Model

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific and objective terms with measurable outcomes.

7 Performance Requirement Summary (PRS) and Quality Assurance Surveillance Plan (QASP)

7.1 Performance Requirement Summary (PRS)

Performance Objective Performance Standard AQL Inspection Method

Pilot Program Plan and Implementation, Task 1

100% compliance with the PWS

Recruiting effort mirrors and expands elementary pilot site recruiting effort.

Implementation Plan Draft plan: 80% correct Final plan: 100% correct

COR inspection and stakeholder feedback

Community-based Participatory Support Development, Task 2

Support Development and Partnership status updates provided in annual technical report.

Ongoing Development and Evaluation of School Resource Materials, Task 3

Website utility, outreach efforts, and website resources mirror and expand on their elementary pilot site counter-parts and reported on in the annual technical report.

Building Capacity, Task 4

No more than one meeting, one pilot site visit, one MTSS team meeting, one Coaching Team meeting, and one virtual professional learning webinar per year will need to be rescheduled due to Contractor issues.

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Contractor personnel performing under this contract shall comply with the Standards of Conduct.

The Contractor agrees that inappropriate conduct shall not be tolerated and may be grounds for suspension or dismissal of a Contractor employee(s) under this contract.

Performance Objective Performance Standard AQL Inspection Method

Program Evaluation and Sustainability, Task 5

100% compliance with the PWS

Multiple layers of qualitative and quantitative measures shall be used to measure progress/success.

K-12 Sustainability Toolkit Draft: 80% correct - Final: 100% correct Website Maintenance Sustainability Draft: 80% correct - Final: 100% correct

Meetings

No more than one meeting per year will need to be rescheduled due to Contractor issues

COR inspection

Technical Support

Acknowledge inquiries within ten minutes of receipt. Resolve 90% of issues within one business day and the remaining 10% in five business days.

Privacy Training Provided within ten business days of receipt of written request COR inspection

Privacy Verification Provided in the timeframe defined in the PWS. COR inspection

7.2 Quality Assurance Surveillance Plan (QASP): The Government will utilize a QASP to monitor the contractor’s performance on the contract. The QASP is a living document and can change at any time during the life of the contract. As such, the Government reserves the right to unilaterally edit the QASP at the Government’s discretion.

TECHNICAL EXHIBITS (TE)

TECHNICAL EXHIBIT (TE) #1 – STANDARDS OF CONDUCT

1.1 Professional and Responsive Service—Each Contractor employee shall:

1) Deliver high quality and responsive service to every customer

2) Project positive attitude and proactive assistance

3) Treat everyone with courtesy and respect

4) Honor commitments and agreed upon deadlines

5) Perform work in a manner that does not disturb students, faculty or other facility occupants

1.2 Standards of Conduct—During the performance of this contract while in the Government facilities or while dealing with DoDEA staff or students, each Contractor employee shall not under any circumstances violate the following standards. Any Contractor employee who violates any of the standards may face immediate removal and shall be replaced, if required, in a manner that prevents students from experiencing a disruption of services.

1) Use verbal assault, foul language, personal or racial insults, or threats of personal violence, or comment on the personal appearance of students and Government employees.

2) Engage in any conduct of a sexual nature, verbal or physical, to include reading or display of nudity or pornographic material.

3) Engage in physical contact with students and Government employees, except as required for reasons of safety, first aid, or cardiopulmonary resuscitation (CPR).

4) Show verbal or physical affection toward students or Government employees or take photographs of them.

5) Report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this contract.

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Minimum Specifications

6) Sell, give to, or accept from students any beverage, food or tobacco product, or any gift or item, irrespective of monetary value.

7) Wear clothing with insignia reflecting religious, political or social messages or slogans, but shall dress in a neat, professional manner.

8) Dress appropriately, present a professional appearance and be well groomed for the duties being performed in a PK-12 school environment as well as office environment (shorts, T-shirts, sandals, etc. are examples of inappropriate dress).

1.3 Safety: Each Contractor employee shall safeguard and maintain all Government property as well as provide for the safety and well-being of personnel employed in the performance of this contract. The Contracting Officer may require the Contractor to remove from any facility or grounds any employee working under this contract for reasons of misconduct, safety, or security at any time during the life of the contract. The Contractor shall immediately inform the Contracting Officer when it is learned that an employee performing under this contract has been arrested for a criminal offense and shall replace the arrested employee so that students do not experience a disruption of services.

TECHNICAL EXHIBIT (TE) #2 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

2.1 Software and Cloud Security Requirements—The Contractor shall:

2.1.1 Ensure all online resources, cloud-based services and instructional software meet the Department of Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

2.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

2.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.

.2.1.4 Ensure its content accessible from the web is compatible with the following browser platforms: Internet Explorer 11, Google Chrome and Edge. Ensure that any applicable STIGs are implemented.

2.1.5 Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.

2.1.6 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from DoDEA.

2.1.7 Participate, as needed, in interviews and deep system architecture inspections. Note: Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes.

Contractor participation/cooperation is normally required to complete this process.

2.2 System Requirements—The Contractor shall:

2.2.1 Ensure, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with standards cited herein.

2.2.2 Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.

2.2.3 Ensure all software is compatible with the following minimum baseline:

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Memory 4 GB Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better Operating System Windows 10

Browser Environment Chrome;…