4_Draft_PWS.pdf

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Disability Personal Assistant Services
Solicitation number
23-118
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This performance work statement describes contractor support services required at Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility. The contractor shall provide personal assistance services and administrative support to employees with disabilities. Services include assisting with daily living activities, communication, arranging travel, compiling reports, and providing clerical support. When traveling for work, the contractor may also assist with dressing, meal preparation, and note-taking.

The contractor must have experience in areas like personal care, supported employment, office software and procedures. Contractor personnel are required to obtain a Common Access Card and comply with all facility security, safety and environmental regulations. The performance period is for one year beginning on award date. The place of performance is Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility.

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PERFORMANCE WORK STATEMENT PEARL HARBOR NAVAL SHIPYARD & INTERMEDIATE

MAINTENANCE FACILITY (PHNSY & IMF) CONTRACTOR SUPPORT SERVICES FOR PERSONNEL

ASSISTANCE SERVICES (PAS)

1.0 BACKGROUND

1.1 This Performance Work Statement (PWS) describes tasks to be performed by awardee in support of PHNSY & IMF to obligate Department of the Navy's (DON) policy to provide PERSONAL ASSISTANCE SERVICES (PAS) to its employees because of their targeted disability, in accordance with 29 Code of Federal Regulations § 1614.203(d)(5).

2.0 OBJECTIVE/SCOPE

2.1 OVERALL OBJECTIVE: The purpose of this position is two-fold. The awardee, hereafter referred to as the Contractor shall provide (1) Technical, office automation and clerical assistance in support of the Diversity & Inclusion program provided to activities and their civilian personnel in PHNS&IMF various occupations and grade levels; (2) to assist with performing activities of daily living that an individual would typically perform if he or she did not have a disability. Tasks may include assisting with physical tasks and unclassified cognitive tasks such as facilitation communication access with a reader. Agencies are only required to provide PAS when the individual is working or on work-related travel.

3.0 PERFORMANCE REQUIREMENTS

3.1 Contract will be required to perform a variety of unclassified administrative support duties:

Receiving calls or emails to schedule and reschedule appointments.

Complete arrangements for requested personal assistance services or other office support requests.

Respond to routine non-technical requests for information such as status of requests reports.

Suspense dates for matters requiring compliance, and similar information readily available from files.

Arrange for meetings, including reserving the location, notifying participants, and providing copies of handouts.

Assemble requested material and information for scheduled meetings.

Make travel arrangements.

Compose complex, but non-technical, correspondence.

Locate and assemble information for various reports and briefings.

Follow up with applicable contacts to ensure that various commitments made at meetings or through correspondence are met.

Perform other unclassified administrative related duties as assigned.

3.2 The Contractor will perform a variety of PAS for the EMPLOYEE

WITH DISABILITIES (EWD) whose conditions can vary widely from those requiring daily assistance to those requiring help with on an as-needed basis. Is subject to work in rotating and intermittent shifts, and may function in a variety of work settings on short notice. This contract does not require access to classified information however, contractor personnel may require access to Controlled Unclassified Information (CUI) (e.g. For Official Use Only (FOUO), Distribution Statements, Personally Identifiable Information (PII)), and Unclassified Naval Nuclear Propulsion Information (U-NNPI).

3.3 Workplace personal assistance may involve unclassified activities such as:

Knowledge of personal care functions and procedures to provide timely, safe, and appropriate personal assistance services for a wide variety of workplace situations.

Skills in applying supported employment practices by assisting individuals with disabilities to accurately carry out job duties.

Retrieving materials out of reach.

Assistance walking and sitting (including transitioning and the use of walkers or wheelchairs).

Providing travel/transportation assistance for an employee with a mobility impairment.

Helping an employee with a cognitive disability in decision-making.

Provide on-site support to EWD in order to help them adjust to the workplace and the routine of getting to and from work.

Safe guidance or reading printed materials to an employee who is visually impaired.

Ensuring a sign language interpreter is present during unclassified meetings for an employee who is deaf.

Note taking during meetings or trainings.

Required duties are not limited to those listed. Other duties with regards to proper PAS for EWD may be required and will be discussed with the Contracting Officer’s Representative (COR) “as needed” to ensure the duties do not exceed the level of information authorized by this contract.

3.4 The contractor shall provide and is responsible for all labor, management, supervision, coordination, quality control, quality assurance, quality management, safety management, material, equipment, and transportation necessary to perform the requirements. The contractor shall ensure adequate resources are dedicated to comply with the standards, guidelines and procedures as stated to satisfy the requirements in this contract.

3.5 The contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the specification requirements in section

3.0. The work history of each contractor employee must contain experience directly related to the task and the functions he/she is intended to perform.

3.6 Other primary unclassified duties may arise and will be discussed with the COR on an “as needed” basis.

4.0 TRAVEL

4.1 Contractor may be required when necessary, to accompany the employee in official travel in order to facilitate performance of his/her job. Travel-related duties may include duties as described in this PWS and:

dressing and grooming preparing meals transferring to and from bed facilitating the logistical needs of the employee(s) unclassified reading and note-taking.

Other primary unclassified duties may arise and will be discussed with the COR on an “as needed” basis.

4.2 Travel shall be in accordance with the Federal Acquisition Regulation (FAR) 31.205-46 and current DoD Joint Travel Regulations (JTR).

4.3 The Contractor’s work shall be governed by the completeness and quality of the work performed as stated in this PWS.

5.0 CONTRACTOR QUALIFICATION/REQUIREMENTS

5.1 Contractor will be required to have knowledge/experience in:

Knowledge of personal care functions and procedures to provide timely, safe and appropriate personal assistance services for a wide variety of workplace situations

Knowledge of the duties, policies, commitments and priorities of the supervisor to review requests for personal assistance services and determine which requests should be brought to the attention of the supervisor and which should be sent directly to other appropriate personnel for action.

Knowledge of the organizational functions and procedures of the work unit to perform such duties as refer phone calls and visitors and provide general, non-technical information.

Knowledge of the office procedures, filing system and various unclassified references and handbooks commonly used by the staff in order to search for and properly dispose of unclassified materials.

Knowledge of the duties of the staff and the programs of the office to perform non-routine assignments such as locating and summarizing information from unclassified files and documents. This requires recognizing which information is or is not relevant to the problem at hand. The Supervisor shall review summarized documents to ensure that the level has not been raised to classified based on compilation Classification by compilation will be referred to a cognizant PHNSY & IMF Authorized Derivative Classifier and then the NNPI Control Officer (Code 1121) in accordance with NAVSHIPYD&IMFPEARLINST 5510.78(series).

Knowledge of one or more types of software (word processing, spreadsheets, databases, etc.) to accomplish tasks.

Skill in using Microsoft Office Suite Skill in written and oral communication to elicit organizational and individual needs to personal assistance services.

Skill in applying supported employment practices by assisting individuals with disabilities to accurately carry out job duties.

Skill in compiling and evaluating data from various sources to provide the appropriate personal assistance services and provide reports or briefings on the services provided.

5.2 Physical Requirements:

Must be able to physically perform the basic life operational functions of talking, hearing, standing, reaching, pushing, pulling, lifting and repetitive motions.

Must be able to perform medium work and exert up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to move objects.

Must possess the visual acuity to determine the accuracy, neatness and thoroughness of work assigned, and to complete records and reports.

5.3 Special Requirements:

When applicable the Personal Assistant (PA) shall have the necessary licensing and certifications to perform such skilled personal care needs such as catheter care, bowel programs, tube replacement, etc.

Possession of a valid driver's license.

5.4 The Contractor and its representatives shall be trained in and comply with all Federal, State, Territorial and local environmental laws and regulations. In the event that the work is found non-compliant to all stated environmental laws and regulations, the contractor shall indemnify the U.S. government from any liability.

5.5 Contractor shall comply with Appendix I and Appendix II.

5.6 Contractor is required to comply with Public Law 105-270, Section 5 (2) (A). This law states that contractors will not perform inherently governmental functions. Section 5(2)(A) of this Public Law defines the term “inherently governmental function” as “a function that is so intimately related to the public interest as to require performance by Federal Government employees.” Per Section 5(2) (B), inherently governmental functions include management of Government programs requiring value judgments, conduct of foreign relations, selection of program priorities, and the direction of intelligence and counter-intelligence operations. Per Section 5(2) (C), inherent governmental functions DO NOT include, (i) gathering information for or providing advice, opinions, recommendations, or ideas to Federal Government officials or (ii) any function that is primarily ministerial and internal in nature.”

The Contractor shall have experience with Department of Defense (DoD) directives, regulations, policies and procedures.

6.0 Security Requirements: This contract does not require a DoD Facility Clearance or contractor personnel to have DoD personnel clearances and security access however, contractor personnel shall recognize that PHNSY & IMF deals with sensitive information and other proprietary information, which are valuable, special and unique assets.

Contractor personnel shall not divulge, disclose or communicate in any manner, any information to a third party without prior written consent. Access is required to CUI and U-NNPI in performance of this contract to support EWD employees who require access to such information. CUI and U-NNPI will be protected in accordance with DoDI 5200.48 and OPNAVINST N9210.3 (respectively). This contract does not allow contractor personnel to remove CUI, U-NNPI or any controlled PHNSY & IMF information from PHNSY & IMF spaces. Contractor personnel shall be eligible for access to work areas located in the CIA and must obtain Green Shipyard Access Control Badges. Contractor personnel shall protect PHNSY & IMF information and abide by the security requirements of SECNAVINST 5510.36B. Contractor personnel will also comply with the security requirements in Appendix 3 and Appendix 4. A violation of this paragraph shall be a material violation of this agreement.

In accordance with current Department of Defense and

Homeland Security requirements, performance of all work under this contract is restricted to U.S. citizens and U.S. nationals only.

Should contractor personnel receive or suspect they have learned of classified information or controlled information beyond their need to know, the Contractor shall immediately report suspicions to the COR.

6.1 Photography is strictly prohibited within PHNSY & IMF: Data phones, phones with a camera feature and cameras of any type are not allowed within PHNSY & IMF, see Appendix 3.

6.2 Common Access Card (CAC); Contractor will be required to obtain a CAC for this contract:

Background vetting will be required for all contractor personnel and must meet at a minimum, one of the following criteria:

The completion of an FBI fingerprint checks with favorable results.

A valid National Agency Check with Inquiries (NACI) A DoD determined NACI equivalent investigation.

The above information must be submitted in Defense

Information Security System (DISS) prior to issuance of a CAC.

Contractor personnel are required to maintain strict accountability of all Government issued badge(s) and immediately report any badges that are missing or lost and the circumstances to the COR. All government provided badges/cards are to be returned to the COR immediately upon termination, expiration, completion of work, or when no longer required.

7.0 RESPONSIBILITIES

7.1 The Contractor shall furnish sufficient qualified personnel to perform all work specified within this contract at all times.

The contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the specification requirements in section 3.0. The work history of each contractor employee must contain experience directly related to the task and the functions he/she is intended to perform.

The frequency of informational meetings will be scheduled as determine necessary by the COR or government representative.

7.2 Place of Performance: Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility, 667 Safeguard Street, Pearl Harbor, Hawaii 96860

7.3 Each contractor employee shall clearly identify themselves as contractor employees by means of company shirt, pin, or other visible company identification means in a manner that is visible at all times.

7.4 The Contractor performing services shall be required to comply with all Pearl Harbor Naval Shipyard & IMF rules, regulations, and training that is applicable to conduct, safety, security, and procedures governing site entry and exit.

7.5 If applicable, ensure that the on-site PAS representative is in compliance with the following safety guidelines:

Safety glasses with side shields shall be worn when personnel are conducting eye hazardous operations and when in an eye hazardous area.

Hard hats, safety glasses and safety shoes shall be worn at all times from the outer crane rail and/or entry into the fenced area and while on board ship in accordance with PHNS & IMF PPE policy.

Shall ensure its employees understand the fire safety requirements and actions to be taken when fire or an emergency occurs during work onboard the ship. Contractor shall ensure that all personnel are briefed on the Shipyard Fire Safety Plan and muster locations.

Eating, smoking or drinking is prohibited except for designated areas identified by the ship.

8.0 HOURS OF OPERATION:

8.1 Working Hours: Regular working hours shall consist of an 8-hour period, between 6:30 AM - 3:00 PM, Monday through Friday, excluding Federal holidays.

FEDERAL HOLIDAYS:

All federal holidays shall be observed.

If the federal holiday falls on a Saturday, the holiday is observed on the preceding Friday. If the federal holiday falls on a Sunday, the holiday is observed on the following Monday.

All shift change requests have to be authorized and approved by the COR or the

Contracting Officer (KO).

Work will not be performed during the Holiday Curtailment period.

9.0 Attachments

APPENDIX 1

SAFETY AND HEALTH WORK PRACTICES FOR CONTRACTORS WORKING WITH

PEARL HARBOR NAVAL SHIPYARD AND INTERMEDIATE MAINTENANCE

FACILITY

(PHNSY & IMF)

(Revised August, 2022)

APPENDIX 2

ENVIRONMENTAL PROTECTION GUIDELINES FOR CONTRACTORS ON FACILITIES

PROJECTS AT PEARL HARBOR NAVAL SHIPYARD & INTERMEDIATE

MAINTENANCE FACILITY (Revised October 16, 2019)

APPENDIX 3

CONTRACTOR SECURITY REQUIREMENTS FOR PHNSY&IMF’S CONTROLLED

INDUSTRIAL AREA, CONTROLLED NUCLEAR INFORMATION AREAS, NUCLEAR

WORK AREAS AND/OR OTHER SENSITIVE AREAS

(Revised June 2021)

File details come from the government source that posted it. Updated .