23-3B5 SOW FabTime.pdf

SOW PWS Template 20161116.doc

STATEMENT OF WORK (SOW)

DMEA 23-3B5

2 February 2023

Project Engineer:

Contract Officer Representative:

1.0 SCOPE:

1.1 TITLE: FabTime Software Support

1.2 APPLICABILITY: FabTime software enables DMEA foundry to analyze foundry cycle time, tool utilization, and manufacturing performance.

1.3 BACKGROUND: DMEA foundry production uses Eyelit MES for operations. Data from MES cannot be easily accessed to analyze tool utilization, cycle time and other manufacturing performance. FabTime software is used to interface with MES and is able to configure and graphically represent the performance information to facilitate analysis.

1.4 PURPOSE: The purpose of this SOW is to acquire support for our existing FabTime Software. During the past year, several changes have been made to the existing MES software breaking functionality with the current FabTime software. Support is needed to correct and remediate functionality of the software.

2.0 REFERENCED GOVERNMENT PROVIDED RESOURCES:

2.1 GOVERNMENT FURNISHED EQUIPMENT:

Nomenclature Part Number Date Available FabTime Physical Server FabTime Virtual Server

3.0 REQUIREMENTS:

3.1 GENERAL REQUIREMENTS:

3.1.1 RESERVED

3.2 PROGRAM MANAGEMENT: None

3.3 TASK REQUIREMENTS:

3.3.1 REQUIREMENT:

a. FabTime shall provide support, updates, or upgrades to ensure software is operational.

b. FabTime shall provide telephone and electronic support services to DMEA system administrator and

DMEA subcontracted IT system administrator as necessary.

c. Up to 10 hours/month of telephone and email customer support from 8 am to 6 pm Pacific Time on normal working days (Monday through Friday, excluding major US holidays) shall be included, with an annual maximum of 60 hours.

3.4 PROGRAM SUMMARY: None

4.0 POINTS OF CONTACT:

SOW PWS Template 20161116.doc

DMEA/ MEBA / SME/PE:

Address:

Voice:

E-Mail:

DMEA/ MEBA / COR:

Address:

Voice:

E-Mail: