22Q0027_SYN_PWS_240522.docx

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Standardized Adaptive and Emotional Behavior Assessments
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HE125422Q0027
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PERFORMANCE WORK STATEMENT

Department of Defense Education Activity 4800 Mark Center Drive Alexandria, VA 22350

PERFORMANCE WORK STATEMENT

Standardized Adaptive and Emotional Behavior Assessments

1. General Information and Scope of Work

1.1 Agency: For school year 2022-23, the Department of Defense Education Activity (DoDEA) will provide PK-12 instruction to over 66,000 dependents of active-duty military and civilian employees. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Italy, Turkey, and Bahrain. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a full time K-12 virtual school option with teaching hubs in each DoDEA region: Americas, Europe, and Pacific. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

1.2 Background: In 2016 DoDEA acquired the Vineland Adaptive Behavior Scales, Third Edition (Vineland-3) and the Behavior Assessment System for Children, Third Edition (BASC-3). In 2017 DoDEA procured the Behavior Assessment for Children - Behavioral and Emotional Screening System (BASC-BESS-3), Third Edition. For each assessment a complete kit and online scoring subscription were purchased for use by school psychologists systemwide. Since all three are marketed by one company, DoDEA combined them into one solicitation.

1.3 Scope of Work: DoDEA requires kits and annual online scoring subscription for all three above-mentioned assessments. DoDEA expects to award one contract for a base year and four option years.

Estimated Number of Kits and Online Subscriptions (Subs)*

Year
Vineland
BASC
BASC-BESS
Kits
Subs
Kits
Subs
Kits
Subs
Base
2
106
2
106
2
106
Option 1
2
108
2
108
2
108
Option 2
2
110
2
110
2
110
Option 3
2
112
2
112
2
112
Option 4
2
112
2
112
2
112

* New Editions: These assessments are re-normed approximately every ten years. At this writing, it cannot be determined when the re-normed assessments will become available. However, DoDEA expects that one or more will become available during the life of the contract. DoDEA usually procures new editions of assessments within 12 months of their release.

Note: The types of kits and subscriptions listed above have been known to meet DoDEA’s requirements in the past. The vendor may provide other types of kits and subscriptions if it meets DoDEA’s current requirements.

2 Requirements

2.1 Standardized Adaptive and Emotional Behavior Assessments: Provide complete kits and annual online scoring subscriptions.

The tasks below are provided to help the Contractor gain a better understanding of the requirements. The tasks are not all inclusive. The Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

Supporting Tasks

Task 1, Standardized Adaptive and Emotional Behavior Assessments —The Contractor shall:

1) Provide the Vineland Adaptive Behavior Scales, Third Edition (Vineland-3) or similar annual subscription for online Q global scoring with intervention recommendations and the Vineland-3 complete kits. The assessment shall meet the following requirements:

a. Be a nationally recognized standardized adaptive and behavior assessment.

b. Have high test reliability and validity to support special education eligibility decisions as required by DoD and Federal special education policies.

c. Be recognized by Federal courts in special education due process cases.

d. Be recognized by other US school systems because of the highly transient DoDEA student population.

e. Provide an integrated assessment of behavioral and adaptive scales for ages 3-21.

f. Address special needs students with intellectual and developmental disabilities, autism spectrum disorder, and attention deficit hyperactivity disorder (ADHD).

g. Offer diagnostic capabilities addressing qualification criteria for special programs, progress reporting, program placement and allowing better treatment planning, that is research based.

h. Assess adaptive and developmental behavior across five domains: communication, daily living skills, socialization, maladaptive behavior, and motor skills.

2) Provide the Behavior Assessment System for Children, Third Edition (BASC-3) or similar annual subscription for Q global scoring with intervention recommendations and the BASC-3 complete kits. The assessment shall meet the following requirements:

a. Be a nationally recognized standardized adaptive and behavioral and emotional assessment.

b. Have high test reliability and validity to support special education eligibility decisions as required by DoD and Federal special education policies.

c. Be recognized by federal courts in special education due process cases.

d. Be recognized by other US school systems because of the highly transient DoDEA student population.

e. Provide an integrated assessment of behavioral and emotional clinical and adaptive scales for ages 3-21.

f. Measure areas important for both the Individuals with Disabilities Education Act (IDEA) and Diagnostic and Statistical Manual of Mental Disorders, Fifth edition (DSM-5) classifications.

g. Provide the most extensive view of adaptive and maladaptive behavior in children, adolescents, and college-age students.

h. Provide a behavior intervention guide that includes a comprehensive set of empirically-based interventions for a variety of behavioral and emotional problems.

3) Provide the Behavior Assessment System for Children - Behavioral and Emotional Screening System, Third Edition (BASC-BESS-3) or similar which consists of a Child/Adolescent Kit, scoring report, and Annual Scoring Subscription and three forms that be used individually or in combination: Teacher form with two levels—preschool (ages 3-5) and children/adolescent (grades K-12), Student Self-Report form with one level—children/adolescent (grades K-12), and Parent form with two levels—preschool (ages 3-5) and children/ adolescent (grades K-12). The assessment shall meet the following requirements:

a. Have high test reliability and validity to support special education eligibility decisions as required by DoD and Federal special education policies.

b. Be recognized by federal courts in special education due process cases.

c. Be recognized by other US school systems because of the highly transient DoDEA student population.

d. Be normed on a representative sample that closely mirrors US population characteristics, normative scores, and percentiles for the general population.

e. Measure areas important for identifying the Individual with Disabilities Act (IDEA) and Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-5) classifications for determining the behavioral and emotional strengths and weaknesses of children and adolescents.

f. Have the following four features:

· Assessment of a wide array of behaviors that represent both behavioral problems and strengths.

· Forms that can be completed in approximately five minutes without the need for specialized training.

· Single total score on the report that is a reliable and accurate predictor of a broad range of behavioral, emotional, and academic problems.

· Validity indexes that identify responses that may be overly negative or inconsistent.

4) Attend Meetings and Provide Minutes: The Contractor shall provide the medium through which each meeting occurs, record each meeting’s minutes. Submit the draft minutes to the COR within two business days of the event. Finalize the minutes two business days after receipt of written feedback from the COR.

a. Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

b. IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

c. Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA. The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

5) Deliver Print and Digital Resources—The Contractor shall:

a. Deliver web-based materials (such as access codes) three days after receipt of delivery order.

b. Ship all print materials and manipulatives to the Americas by commercial carrier or USPS and to Europe and the Pacific only by commercial carrier. Note: Delivery orders will include door-to-door addresses.

c. Provide, upon shipment of materials, a digital shipment notification that includes the following:

· Contract number and delivery order number

· Contract line item number indicating materials and quantities shipped

· Destination and date of shipment

· Shipping carrier name and tracking number of shipment

· Estimated date of arrival of shipment and, if applicable, shipping slip

6) Provide Technical Support: The Contractor shall provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day or less from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.2 Performance Standard and Acceptable Quality Level (AQL)

2.2.1 Performance Standard: Tasks shall be completed per the AQL (below).

2.2.2 AQL: See PWS 7.0, Performance Summary Requirements (PRS) below.

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Liaison and Alternate Liaison—The Contractor shall:

1) Provide a liaison and alternate to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer. They shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Each of them shall have at least one year of experience working in a similar role.

2) Notify the COR in writing regarding any change in either liaison’s role ten business days in advance of the change If the liaison is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.3 Holidays and Hours of Operation

1) The liaison or alternate shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

2) Although there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following: Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Anti-Bias, Diversity, and Inclusion—The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.6 Privacy—The Contractor shall:

1) User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

2) Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII IAW the relevant requirements of the Privacy Act, 5 U.S.C, per http://www.archives.gov/about/laws/privacy-act-1974.html.

3) Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.7 Section 508 Compliance—Ensure Contractor resources, wherever applicable, meet the following requirements:

1) IT Requirement: Ensure all electronic hardware and software that is procured under this contract/purchase order comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural & Transportation Barriers Compliance Board Electronic Information Technology (EIT) Accessibility Standards (36 CFR part 1194). More information may be found at http://www.section508.gov.

2) Deliverable Requirement: Ensure the following occur:

· Outputs/deliverables do not adversely affect accessibility features of existing EIT technologies.

· EIT related to the requirements of the contract are accessible to people with disabilities, per 29 U.S.C 794(d).

· Outputs/deliverables including functional performance, information, documentation, and support requirements are considered. Standards from 36 CFR Part 1194 Subpart B, C, and D apply to this acquisition.

3.8 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following formats:

· Digital Accessible Information System/National Instructional Materials

· Accessibility Standard (NIMAS) with cascading style sheet

· HyperText Markup Language (HTML)

· Portable Document Format (PDF), (unlocked, embedded fonts, single page)

· Rich Text Format (RTF)/Word document

3.9 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide, if applicable, SCORM®-compliant digital modules. Note: Department of Defense Instruction (DoDI) 1322.26 mandates digital modules be developed in compliance with the latest possible SCORM® version, which may be found at the following URL: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017-10-05-073235-400.

3.10 Data: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.11 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Information / Resources

None

5 Contract Deliverables

Milestone/Deliverable
Word / Excel
Digital Copies
Task / PWS
Planned

Frequency

Standardized Adaptive and Emotional Behavior Assessments
Yes
Yes
Task 1, subtasks 1, 2, and 3
Ongoing after receipt of first delivery order
Meetings
Yes
Yes
Task 1, subtask 4
Post-award Conference: Five business days after award

IT Meeting: Ten business days after award Other Meetings: Scheduled post-award

Delivery of Print and Digital Resources
Yes
Yes
Task 1, subtask 5
Print: After receipt of a delivery order, delivered to US sites in 30 business days and to overseas sites in 45 business days

Digital: Access within three business days of receipt of the initial delivery order and ongoing thereafter

Technical Support
Yes
Yes
Task 1, subtask 6
Ongoing after post-award conference

6 Acronyms and Definitions

CCRSCollege and Career Ready Standards
DoD/DODDepartment of Defense
DFARSDefense Federal Acquisition Regulation Supplement
EITElectronic Information Technology
FARFederal Acquisition Regulations
IAWIn Accordance With
PA/PIIPrivacy Act/Personally Identifiable Information

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment. The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific and objective terms with measurable outcomes.

7 Performance Requirement Summary (PRS)

Performance Objective
Performance Standard
AQL
Inspection Method
Standardized Adaptive and Emotional Behavior Assessments, Task 1
Tasks completed within required timeline
No more than 5% of task shall be submitted later than the required completion date
COR inspection and stakeholder feedback
Meetings
100% compliance with the PWS
No more than one meeting per year will need to be rescheduled due to Contractor’s issues/request.
COR inspection and stakeholder feedback
Delivery of Print and Digital Resources
100% compliance with the PWS
Print: After receipt of a delivery order, delivered to US sites in 30 business days and to overseas sites in 45 business days

Digital: Access within three business days of receipt of the initial delivery order and ongoing thereafter COR inspection

Technical Support
100% compliance with the PWS
Acknowledgement of all inquiries within ten minutes of receipt. Resolution of 90% of issues within one business day. Resolution of remaining 10% within five business days.
COR inspection and stakeholder feedback

Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1Ensure all online resources, cloud-based services and instructional software meet the Department of Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.
1.1.2Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.
1.1.3Ensure on-premises software support post-installation integration of the necessary Security Technical Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.
1.1.4Ensure its content accessible from the web is compatible with the following browser platforms: Internet Explorer 11, Google Chrome and Edge. Ensure that any applicable STIGs are implemented.
1.1.5Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.
1.1.6Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from DoDEA.
1.1.7Participate, as needed, in interviews and deep system architecture inspections. Note: Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes. Contractor participation/cooperation is normally required to complete this process.

1.2 System Requirements—The Contractor shall:

1.2.1Ensure, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with standards cited herein.
1.2.2Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.
1.2.3Ensure all software is compatible with the following minimum baseline:
Specifications
Minimum
Memory
4 GB
Hard Drive
100 GB
Processor
Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)
Video Graphics
Integrated Intel HD Graphics 620 (1920x1080) equivalent or better
Operating System
Windows 10
Browser Environment
Chrome; Edge; Edge Chromium, IE 11 or higher
1.2.4Ensure software is completely functional on a standard DoDEA desktop without the need / requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.
1.2.5Provide software that does not require modifications to folder permissions while executing.
1.2.6Ensure, if applicable, that software packages support unattended installation methods used by enterprise software packaging and deployment systems. Notes: DoDEA currently distributes software packages via Microsoft System Center Configuration Manager (SCCM). Older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.
1.3.2Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.
1.3.3Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.
1.3.4Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity (i.e., region, district, school) upon a request in writing from the contracting officer’s representative (COR). Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 160 schools, including the K-12 virtual school programs.
1.3.5Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.
1.3.6Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject. These requirements include but are not limited to the cybersecurity requirements defined in the following documentation:

· DoD Directive (DoDD) 8500.01E, Information Assurance, which may be found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

· DoD Security Technical Implementation Guidance (STIG), which may be found at the following URL: https://public.cyber.mil/stigs/downloads/.

· DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02-26-101520-3004.5.2.

1.5.2Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing. Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer (CIO) or designated official.
1.5.3Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Pub.L. 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335.
1.5.4Ensure its solution is robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.
1.5.5Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/ Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the CISO or his/her designee.

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