22Q0021_PWS DRAFT_033022.pdf

DRAFT

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity 4800 Mark Center Drive

Alexandria, VA 22350

23 Dec 21 1

PERFORMANCE WORK STATEMENT

Web-Based Instructional Support for Classrooms Serving PK-12 Students with Cognitive and Behavioral Disabilities

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year (SY) 2021-22, the Department of Defense Education Activity (DoDEA) will provide PK-12 instruction to over 69,000 dependents of military and civilian employees. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain and Italy. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. DoDEA also operates a full-time K-12 virtual school option with teaching hubs in each DoDEA region: Americas, Europe, and Pacific. Within that context, the virtual high school is fully accredited.

1.1.2 DoDEA schools have various grade configurations, with the most common being PK-5, 6-8, and 9-12. Of DoDEA’s 159 brick-and-mortar schools, 100 schools have students in at least three of the grades K-5; 57 schools have at least one grade 6-8. Of the 6-8 schools, five are part of a K-6 or PK-6 school. DoDEA also operates 41 high schools (which includes our virtual high school).

1.1.3 Military-connected students experience high mobility rates across the nation and throughout the world.

Therefore, DoDEA makes a concerted effort to establish a worldwide systemic education network, mitigating the transitional barriers to military-connected students’ success.

1.1.4 DoDEA has adopted College and Career Ready Standards (CCRS) in mathematics, literacy, the arts, social studies, and science, which are rigorous, research-based, and reflect the knowledge, skills and dispositions students need for success in college and/or careers and are aligned with the Common Core State Standards (CCSS), National Core Art Standards (NCAS), Next Generation Science Standards (NGSS), College, Career, and Civic Life (C3) Framework for Social Studies State Standards, and Society for Health and Physical Education Standards (SHAPE AMERICA). DoDEA has also adopted the International Society for Technology in Education (ISTE) Standards for Students.

1.1.5 The Non-DoDEA School Program (NDSP), which is administered by DoDEA, primarily serves military-connected students in in over 300 sites worldwide where there are no DoDEA schools, including geographically separated units and United States embassy locations. Each year NDSP ensures that approximately 4,200 PK-12 students receive the educational services they need.

1.2 Background: DoDEA has been using ReThink’s (formerly ReThink Autism) resources and services since 2011.

Although originally used solely for students with autism, the current web-based product is more comprehensive and can also serve most students with disabilities. The previous contract, HE125411D0005, was awarded to ReThink Autism in 2011 via full and open competition. The expiring contract, HE125417D0009, was awarded to ReThink Autism on a sole source basis.

1.2 Scope of Work: DoDEA requires a web-based resource that provides evidence-based educational solutions for PK-12 students with cognitive and behavioral disabilities served in approximately 353 classrooms systemwide.

Implementation of the web-based resource will be phased in over two years beginning with educators of moderate-severe disabilities during first year and educators of emotional disabilities and preschool special education in the second year. DoDEA also requires related product training and professional learning, as well as specialized Applied Behavior Analysis (ABA) virtual professional learning for approximately 75-100 educators and paraprofessionals in the base year and approximately 30 educators and paraprofessionals in the option years.

DoDEA expects to make one award for a base year and four option years.

23 Dec 21 2

2. Requirement

2.1 K-12 Instructional Resources and Related Support: The Contractor shall provide:

1) Comprehensive web-based resources for approximately 353 classrooms and 1100 educators and paraprofessionals when the program has been completely phased in. (Regarding the numbers above, see the chart in Task 2.)

2) Related support—product training, professional learning, consultation, and technical support.

3) Basic and advanced ABA virtual professional learning (PL)—an estimated 230 seats for the basic PL and 70 seats for the advanced PL in the base year and an estimated 23 seats and seven seats, respectively, in the option years.

The tasks listed below are provided to help the contractor in gaining a better understanding of the requirements to successfully meet the objective. The tasks are not all inclusive as the Contractor is expected to develop the total solution to meet all the requirements of the objective in accordance with a performance-based approach.

Supporting Tasks

Task 1, Web-based Instructional Resources—The Contractor shall provide unlimited student and classroom access for the following:

1) Resources with—at a minimum—the following general characteristics:

a. Be based on current research and evidenced-based best practices which have documented effectiveness and use research-based teaching methods and the principles of applied behavior analysis (ABA) for students with moderate-to-severe cognitive disabilities, including autism.

b. Provide opportunities for differentiated instruction to meet the educational and Individualized Education Program (IEP)-mandated needs of all students.

c. Promote conceptual understanding and design problems around real-life situations. Include interdisciplinary connections.

d. Provide opportunities for students to create questions, articulate ideas, formulate understanding, and make relevant applications.

e. Support discussion and self-reflection as a strategy for concept mastery.

f. Include lessons designed to use multiple technologies and methods.

g. Provide technology components for students and teachers that extend beyond the digital online platform to facilitate program delivery.

2) Instructional program with—at a minimum—the following components:

a. K-5 curriculum with documented effectiveness that uses research-based teaching methods and ABA principles.

a. 6-12 transition curriculum for students working on non-academic goals.

b. Assistance for educators to develop and/or amend individual education program (IEP) goals and objectives aligned to the CCSS.

c. Behavior support that enables educators to develop data-driven individualized Behavior Intervention

Plans (BIPs).

d. Assessments and the resulting data to enable educators to develop a data-driven individualized program and printable age-appropriate and developmentally appropriate lesson plans for each student that are concise and specific to each required/applicable skill.

e. Digital data collection to track individual student progress, allowing access to selected educators/ administrators at the school, district, region, and/or headquarters (HQ) levels.

f. Ongoing technical support.

Task 2, Product Training and Professional Learning—The Contractor shall:

1) Product Training: Provide professional learning via asynchronous and/or synchronous webinars and/or digital modules that effectively demonstrate the use of the web-based resources, including the data collection and assessment components and that is appropriate for special education professionals and paraprofessionals.

2) Train-the-Trainer Professional Learning: In the Base Year and Option Year 1, provide one 6-hour synchronous train-the-trainer training to be held three times (once per region) that effectively demonstrates the use of the web-

23 Dec 21 3 based resources, including the data collection and assessment components. Note: Approximately 24 DoDEA staff will be trained—three per district.

a. Each synchronous train-the-trainer webinar shall be presented three times during the normal school hours of each region—Americas, Europe, and Pacific. See PWS 3.3 (2) for additional information. Each training shall be recorded and posted on DoDEA’s learning management system (ClassLink).

b. If required by DoDEA in writing, provide in option years two through five, provide one 6-hour synchronous train-the-trainer training to be held three times (once per region).

c. The chart below provides information for educator training for Base Year and Option Year 1:

Educator Type Est. # of

Classrooms Est. # of

Educators Training Topics

Est. Dates of Training

Type of Training

Moderate - Severe 157 500

Skills* and Behavior

Fall 2022 Asynchronous

Moderate - Severe ABA Fall 2022 Asynchronous

Emotional/Preschool

SPED

196 500 Skills* and Behavior

Fall 2023 Synchronous**

Totals***

353 1100

* Skills include the lesson library, other resources, instructional strategies, and assessments.

** Dates and times determined post-award.

*** These numbers may vary slightly each of the contract.

3) Professional Learning: Provide asynchronous and/or synchronous professional learning for special education professionals. Presentations shall be interactive, include teaching demonstrations (videos), be suitable for group or individual viewing, and last a minimum of 30-60 minutes each. The presentations shall include— at a minimum—the following ten topics:

a) Reducing problem behaviors

b) Increasing learner progress academically and behaviorally

c) Teaching verbal behavior

d) Using communication methods that may be verbal or augmentative

e) Managing learners in groups and individually

f) Using data reports, charts and information to tailor instruction and develop IEPs

g) Using lesson plans and IEP goals,

h) Using the Behavior Assessment, Behavior Intervention Plan and other program components.

i) Overview of ABA principles. (See Task 3.)

4) Consultation: Provide consultation about student behavior/progress via telephone, videoconference, or email.

Provide up to ten hours of telephonic/videoconference consultation for DoDEA educators each year. Provide a record of the telephonic/videoconference consultation time to the COR each semester to include the name of the DoDEA educators receiving the service.

Task 3, ABA Professional Learning—The Contractor shall provide seats for basic and advanced virtual ABA professional learning for educators and paraprofessionals to access, an estimated 230 seats and 70 seats, respectively in the base year and an estimated 23 seats and seven seats, respectively in the option years. Note: The basic course provides a certificate upon completion of eight hours of work. The advanced course provides a certificate upon completion of 40 hours of work.

Task 4, Digital Data Management System—The Contractor shall provide a digital data management system with the following characteristics:

1) Option to enter student scores through multiple devices (e.g., laptop, desktop or hand-held devices).

2) Entry of student scores into a student reporting or student information system so customized reports to make instructional decisions can be generated at the classroom, school, district, region, and system (HQ) levels.

3) Data import from the program into other systems (e.g., student demographic information)

4) Data export (e.g., student achievement data) into the DoDEA reporting or DoDEA student information system.

5) Real-time data updates and reporting to allow for ongoing student entry/exit monitoring, program monitoring

23 Dec 21 4 and progress monitoring.

Task 5, Delivery of Web-based Resources: The Contractor shall deliver access codes for the resources referenced in Tasks 1 and 2 three days after receipt of delivery order.

Task 6, Meetings: The Contractor shall attend virtual meetings at no additional cost to the Government and provide the medium through which each meeting occurs, record each meeting’s minutes. Submit the draft minutes to the COR within two business days of the event. Finalize the minutes two business days after receipt of written feedback from the COR. Note: Costs associated with attendance at face-to-face meetings, if any, shall be handled/paid for as stated in the contract.

1) Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2) IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

3) Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA. The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

Task 7, Technical Support: The Contractor shall provide industry-standard technical support for its digital resources for the life of the contract via telephone or by email within one business day or less from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.2 Performance Standards and Acceptable Quality Levels

1) Performance Standard: Tasks shall be completed by the required completion date.

2) Acceptable Quality Level: Ninety percent of tasks shall be completed by the required completion date. The remaining ten percent shall be completed no later than five business days after their due date.

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Key Functions—The Contractor shall:

1) Liaisons: Provide a liaison and liaison alternate to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer. The liaison and liaison alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Each person shall have at least one year of experience working in a similar role.

2) Professional Learning Providers: Provide the selection criteria used to determine each professional learning provider. Include a matrix with the following information for each professional learning provider.

a) Years of experience providing professional learning on each of the required content areas.

b) Expertise in providing professional learning on each of the required content areas.

c) Years of experience providing professional learning to special education teachers and school psychologists.

d) Expertise with conducting web-based asynchronous or synchronous training.

e) Success rates based on participant evaluations or other identified criteria.

3) Consultants: Provide information on each consultant’s level of expertise in providing professional learning and/or consultation especially related to topic areas of discussion to ensure that each consultant has the knowledge and experience to provide high-quality support.

4) Personnel Changes: Notify the COR in writing regarding any change in the liaisons, professional learning providers, or consultants ten business days prior to the change. If a change is made post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.3 Holidays and Hours of Operation

1) The liaison and/or alternate shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows

23 Dec 21 5 recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

2) Although there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following:

Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Anti-Bias, Diversity, and Inclusion—The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.6 Privacy—The Contractor shall:

1) User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

2) Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL:

http://www.archives.gov/about/laws/privacy-act-1974.html.

3) Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.7 Section 508 Compliance—Ensure that Contractor resources, wherever applicable, meet the following requirements:

1) IT Requirement: Ensure that all electronic hardware and software that is procured under this contract/ purchase order comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural & Transportation Barriers Compliance Board Electronic Information Technology (EIT) Accessibility Standards (36 CFR part 1194). For more information see http://www.section508.gov.

2) Deliverable Requirement: Ensure the following occur:

Outputs/deliverables do not adversely affect accessibility features of existing EIT technologies.

EIT related to the requirements of the contract are accessible to people with disabilities, per 29 U.S.C 794(d).

Outputs/deliverables including functional performance, information, documentation, and support requirements are considered. Standards from 36 CFR Part 1194 Subpart B, C and D apply to this acquisition.

3.8 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following formats:

Digital Accessible Information System/National Instructional Materials Accessibility Standard (NIMAS) with cascading style sheet HyperText Markup Language (HTML) Portable Document Format (PDF), (unlocked, embedded fonts, single page) Rich Text Format (RTF)/Word document

3.9 Data: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.10 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot

23 Dec 21 6 satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Resources

The Government will, in consultation with the Contractor, schedule the dates and times of synchronous webinars.

5 Contract Deliverables

Milestone/Deliverable Word / Excel

Digital Copies

Task /

PWS

Planned

Frequency

Web-based Instructional Resources

Yes Yes Tasks 1 & 5

Ongoing after initial delivery order

Product Training Yes Yes Task 2

(1) Asynchronous webinars and digital modules available ongoing after initial delivery order

Professional Learning Yes Yes Task 2

(2)

Responses (consultations) to 90% of queries done within one business day of receipt; the remaining 10% done within three business days of receipt.

Consultation Yes Yes Task 2

(3) Scheduled post-award

ABA Professional Learning

Yes Yes Task 3 Educators take the professional learning depending on their schedule.

Digital Data Management System

Yes Yes Task 4 Ongoing three business days after initial delivery order

Meetings Yes Yes Task 6 Post-award conference within five business days of award. All other meetings scheduled post-award

Technical Support Yes Yes Task 7 Responses to 90% of queries done within one business day of receipt; the remaining responses 10% done within three business days of receipt.

6 Acronyms and Definitions

ABA Applied Behavior Analysis BIP Behavior Intervention Plan CCRS College and Career Ready Standards DoD/DOD Department of Defense DFARS Defense Federal Acquisition Regulation Supplement EIT Electronic Information Technology IEP Individualized Education Program KO Contracting Officer FAR Federal Acquisition Regulations NCAS National Core Art Standards NGSS Next Generation Science Standards NDSP Non-DoDEA School Program OCR Occupational Character Resolution PA/PII Privacy Act/Personally Identifiable Information

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests

23 Dec 21 7 are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific and objective terms with measurable outcomes.

7 Performance Requirement Summary (PRS)

Performance Objective

Performance Standard

AQL

Inspection

Method Task 1, Web-based

Instructional Resources

100% compliance with the PWS

Resources available except during scheduled downtimes

COR inspection

Task 2, Product Training, Professional

Learning, and Consultation

100% compliance with the PWS

Product training and asynchronous professional learning available except during scheduled downtimes

No more than one scheduled synchronous webinar needs to be rescheduled due to Contractor issues per year.

No more than one scheduled consultation needs to be rescheduled due to Contractor issues each year.

COR inspection and stakeholder feedback

Task 3, ABA Professional Learning

Access provided after receipt of the initial delivery order

Resources available except during scheduled downtimes

COR inspection and stakeholder feedback

Task 4, Digital Data Management System

100% compliance with the PWS

System available except during scheduled downtimes

COR inspection and stakeholder feedback

Task 5, Delivery of Web-based Resources

Access provided after receipt of the initial delivery order

Resources available except during scheduled downtimes

COR inspection and stakeholder feedback

Task 6, Meetings 100% compliance with the PWS

No more than one meeting per year will be rescheduled due to the Contractor’s inability to meet at the agreed-upon date and time.

COR inspection

Task 6, Technical Support

100% compliance with the PWS

All requests acknowledged within one business day of receipt. 90% resolved within one business day. Remaining 10% resolved within five business days of receipt.

COR inspection and stakeholder feedback

23 Dec 21 8

Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet the Department of Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.

1.1.4 Ensure its content accessible from the web is compatible with the following browser platforms: Internet Explorer 11, Google Chrome and Edge. Ensure that any applicable STIGs are implemented.

1.1.5 Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.

1.1.6 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from DoDEA.

1.1.7 Participate, as needed, in interviews and deep system architecture inspections. Note: Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes.

Contractor participation/cooperation is normally required to complete this process.

1.2 System Requirements—The Contractor shall:

1.2.1 Ensure, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.

1.2.3 Ensure all software is compatible with the following minimum baseline:

Specifications Minimum

Memory 4 GB Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better Operating System Windows 10

Browser Environment Chrome; Edge; Edge Chromium, IE 11 or higher

1.2.4 Ensure software is completely functional on a standard DoDEA desktop without the need / requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

1.2.6 Ensure, if applicable, that software packages support unattended installation methods used by enterprise software packaging and deployment systems. Notes: DoDEA currently distributes software packages via Microsoft System Center Configuration Manager (SCCM). Older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

23 Dec 21 9

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.

1.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity (i.e., region, district, school) upon a request in writing from the contracting officer’s representative (COR). Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 160 schools, including the K-12 virtual school programs.

1.3.5 Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.

1.3.6 Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject. These requirements include but are not limited to the cybersecurity requirements defined in the following documentation:

DoD Directive (DoDD) 8500.01E, Information Assurance, which may be found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

DoD Security Technical Implementation Guidance (STIG), which may be found at the following URL: https://public.cyber.mil/stigs/downloads/.

DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02- 26-101520-3004.5.2.

1.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing. Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer (CIO) or designated official.

1.5.3 Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Pub.L. 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335.

1.5.4 Ensure its solution is robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.

1.5.5 Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/ Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the CISO or his/her designee.