22-R-5008 - Ambulance PWS (draft).pdf

Performance Work Statement

For

Range Ambulance Services

12 February 2021

DRAFT

TABLE OF CONTENTS

C-1 General

C-2 Definitions/Acronyms

C-3 Government Furnished Property and Services

C-4 Contractor Furnished Supplies and Equipment

C-5 Specific Tasks or Requirements

C-6 Applicable Regulations, Standard Operating Procedures and Manuals

C.1. GENERAL

C.1.1. Ambulance Service. Provide state and or federal certification Emergency Medical Technician - Basic (EMT- B)certified Emergency Medical Technician (EMT) personnel for emergency response and patient transport services required for Government beneficiaries, 24 hours a day, seven days a week. Provide full emergency patient transport services at the Fort Dix Range Complex, Fort Dix, NJ. The Contractor shall provide services to authorized recipients of military health care as provided by Chapter 13 of Army Regulation (AR) 40-3 Emergency Medical Services. Emergency response and transport services will be coordinated via the Range Control Operator.

Contractor serves as primary medical response unit at this site for emergencies. Contractor furnishes all labor, management, supervision, vehicles, supplies, equipment, transportation, and reports, except as provided in Section 3, Government-Furnished Property and Services. Contractor care covers the full range of Emergency Medical Technician (EMT) and ambulance services at the Range locations. Performance shall be according to the requirements contained in this Performance Work Statement (PWS).

C.1.2. Personnel - Management and Supervision. The Government and the Contractor understand and agree that the services to be delivered are non-personal services, and both parties recognize and agree that no employer-employee relationships exist between the Government and the Contractor and/or between the Government and the Contractors employees. Contactor personnel performing under this contract shall not be placed in a position where they are employed by a Federal Officer or are under the supervision, direction, or evaluation of a Federal Officer, military or civilian. The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against actions that are of the nature of personal services, or give the perception of personal services. If particular actions constitute, or are perceived by the contractor to constitute, personal services, then it shall be the contractor's responsibility to notify the Contracting Officer (KO) immediately.

C.1.2.1. Project Manager. The Contractor shall provide a Project Manager who shall be the point of contact with the Government and have the authority to act or make decisions for the Contractor. The Project Manager shall be EMT-B certified, as a minimum, with at least one year experience. The Project Manager shall supervise and ensure Contractor’s employees are sufficiently trained, implement Government procedures as necessary, and ensure complete compliance with all provisions contained in this contract. The Contractor shall submit in writing to the Contracting Officer and the Contracting Officer Representative (COR) at the Pre-Performance Conference, the appointment of the Project Manager to include a copy of EMT-B, State and Federal certification. The Pre- Performance Conference will be held during the phase in period.

The Contractor shall notify the Contracting Officer and COR in writing within twenty-four (24) hours, of a change of this designation. The Contractor shall designate an alternate to act for the Project Manager in cases of emergency or scheduled absences to include illness, federal holidays, and vacations. The alternate shall be provided to the COR at the Pre-Performance Conference.

C.1.2.2. Emergency Medical Technicians. The Contractor shall provide EMT-B certified personnel with at least one year experience, as a minimum, to work under this contract. New Jersey (NJ) EMT certification is required. Reciprocity for out of state EMT certification is available and must be applied for through the State of NJ in order to have out of state certification accepted and be issued NJ EMT certification. This would be the responsibility of the contractor. The Contractor shall present a report/memo of EMT-Basic certification to the Contracting Officer prior at the Pre-Performance Conference.

C.1.2.2.1. Certification and Licensing Requirements. All contract employees involved in providing ambulance service that require certification or licensing shall meet all such requirements to include but not limited to the following:

C.1.2.2.1.1 Driving Requirements. Each Contractor employee shall have in his/her possession valid New

Jersey state driver’s license and an accident avoidance course card to operate government provided Emergency Ambulances in compliance with Joint Base McGuire Dix Lakehurst policies and federal and state laws. Classes for obtaining a Defensive Drivers Course (DDC) can be arranged through the COR. The Contractor shall complete the

DDC course within 14 Calendar Days from completion of the phase in period. Driving credentials, which includes the state license and the accident avoidance course completion shall be presented to the COR within 14 Calendar Days from completion of the phase in period

C.1.2.2.1.2. Drivers must not have any reckless or dangerous driving citations within the previous 24-month period and have no Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) convictions in the previous five years. Drivers can have a maximum of six points per year assessed under the state of New Jersey driving infraction system.

C.1.2.2.1.3. Drivers must possess a current unrestricted State Certification. The valid state driver’s license may be from the EMT’s state of residence.

C.1.2.2.1.4. RESERVED

C.1.2.2.1.5. Contractor must maintain files to assure that all EMTs performing work under this contract have current certifications. Upon request the contractor must allow the Government access to review these documents for any EMTs performing under this contract. Provide copies of certifications upon request to the COR.

C.1.2.3. Language Skills. All Contract employees shall be able to read, write, and speak English well enough to effectively communicate with patients and other personnel. They must be able to understand printed regulations, written orders, training material, and instructions.

C.1.2.4. Physical Requirements. The Contractor shall, ensure that all its employees successfully complete a physical examination for determination of physical capability to perform required duties prior to employment and thus annually. All EMT’s must receive all required shots and physicals per the regulation for EMT B certification.

C.1.2.5. RESERVED

C.1.2.5.1. Certification of these requirements shall be certified prior to commencement of work.

Certification shall be provided to the COR, at the Pre-Performance Conference. The certification shall also contain the following statement: "(name of contract employee) is suffering from no contagious diseases. The contractor shall include this information in the memo required in section C.12 below.

C.1.2.5.2. The Contractor is solely responsible for compliance with the Occupational Safety and Health Act

(OSHA) (Public Law 91-596) and the resulting standards, OSHA Standard 29 CFR 1910, 1926, and the protection of their employees. It is the contractor’s sole responsibility to make certain that all safety requirements are met.

Additionally, the contractor is responsible for the safety and health of all sub-contractor employees.

C.1.2.5.3. RESERVED

C.1.2.5.4. It is the Contractor's responsibility to report (to the appropriate MTF staff member) all information necessary to assure hospital records can be maintained correctly, and therefore comply with the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), OSHA/Air Force OSHA and Center for Disease Control (CDC) health records requirements.

C.1.3. Security Requirements for Unclassified Services.

C.1.3.1. Contractor Notification Responsibilities. The contractor shall notify the Information Security Program Manager (ISPM) during the phase in period of the service. The notification shall include: name, address, and telephone number of contractor representatives; the contract number and contracting agency; the reason for the service (i.e., work to be performed); the location(s) of service performance and future performance, if known; the date service performance begins; any change to information previously provided under this paragraph.

C.1.3.2. Freedom of Information Act Program (FOIA). The contractor shall comply with DoD Regulation 5400.7-R, DoD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material. The contractor shall comply with AR 25-55, Army Freedom of Information Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. The contractor shall remove or destroy official records only in accordance with Army Regulation 25-400-2, The Army Records Information Management and Army Regulation 25-1, Chapter 8, Records Management Policy.

C.1.3.3. Reporting Requirements. The contractor shall comply with Army Regulation 195-1, Army Criminal Investigation Program. Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial installation assignment and as required thereafter.

C.1.3.4. Personnel Security. Contractor personnel requiring unescorted entry to controlled or restricted areas designated by the installation commander shall comply with installation access requirements. These requirements are contained in Army Regulation, 380-67, The Personnel Security Program, for installation access and for suitability determinations.

C.1.3.5. Security Manager Appointment. The contractor shall appoint a security manager for on-base service performance. The security manager shall provide employees with training required by DoD 5200.1-R, Information Security Program Regulation. The contractor will provide the COR with name and telephone number of the security manager at the Pre-Performance Conference.

C.1.3.6. Computer Security Requirements. If access is deemed necessary by the COR for computer access during the period of performance of the contract, the contractor shall comply with Army Regulation 25- 1, Army Knowledge Management and Information Technology, Army Regulation 25-2, Information Assurance and Army Regulation 530-1, Operations Security (OPSEC) Instructions, when operating government computer workstations or systems. In addition to the above guidance, contractors processing classified information on government computer workstations or systems will comply with DoD 5200.1-R, Information Security Program.

C.1.3.7. Physical Security. Areas controlled by contractor employees shall comply with installation

Operations Plans/Instructions for Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all government property, including controlled forms, provided for contractor use. At the close of each work period, government training equipment, ground vehicles, facilities, support equipment, and other valuable materials shall be secured.

C.1.3.8. Internal Operating Procedures. The contractor will adhere to installation and activity operating instructions for internal circulation control, protection of resources, and to regulate entry into controlled areas during normal, simulated, and actual emergency operations.

C.1.3.9 Entry Procedures to Controlled/Restricted Areas. The contractor shall comply and implement local installation procedures for entry to controlled and restricted areas.

C1.3.9.1 Unescorted Entry to Restricted Areas. When services under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with DoD 5200.2-R.

C.1.4. Education and Training Requirements.

C.1.4.1. All contract personnel performing services under this contract shall have a high school diploma or General Education Equivalency certificate.

C.1.4.2 RESERVED

C.1.4.3. Continuing Medical Education (CME) Requirements. Emergency Medical Technician (EMT) s certification by local State officials shall continue to meet the minimum standards to remain current as an EMT-B status of current certification.

C.1.4.4. Uniform and Appearance. Each Contract employee shall wear a clean and neatly laundered uniform with clean shoes. An identification badge shall be conspicuously placed and be clearly visible on outer garments when performing under this contract. The badge shall include, at a minimum, the employee’s name, the Contractor’s name, words identifying the function being performed: such as Emergency Medical Technician.

Lettering shall be sufficient to allow identification from a distance of three feet.

C.1.4.4.1 Jewelry shall be kept to a minimum and on the hand shall be limited to wedding and engagement rings.

C.1.5 Conflict of Interest. The Contractor shall not employ any person whose employment would result in a conflict of interest as describe in AR 600-50 (Standards of Conduct).

C.1.6. Privacy of Protected Health Information Policy. Contractor will comply with all requirements and responsibilities of the Health Insurance Portability and Accountability Act (HIPAA) of 2008.

C.1.7 Suitability Investigations. Contractor personnel occupying positions not requiring a security clearance must have as a minimum a favorable adjudicated Nation Agency Check with local credit and law enforcement checks (NACLC). The ASA Fort Dix Security Division will process requests for a NACLC investigation and perform required electronic finger printing (SAC) for each contract employee.

Contractor employees will be required to furnish the ASA Fort Dix Security Division with specific personal information within five working days from the conclusion of the phase in period. The ASA Fort Dix Security Division will submit a request for an investigation to the Personnel Security Investigation Portal Center of Excellence (PSIP-COE). The PSIP-COE will provide the contract employee / applicant instructions and guidance for completing the Standard Form (SF) 86. Contractor personnel / applicants will have five working days to complete and return the SF 86 to the PSIP-COE. Failure to complete the SF86 may be cause to deny access to the JB MDL and ASA Fort Dix facilities.

FBI finger prints (SAC) favorable results may be used for the issuance of a Common Access Card (CAC) and network access as appropriate.

All cases with questionable investigation results will be brought to the attention of the Director, Directorate of Plans Training Mobilization and Security (DPTMS), the COR and or the Joint Base Police for final adjudication.

C.1.8 Quality Control/Quality Assurance.

C.1.8.1. Quality Control. The Contractor shall establish and maintain a complete Quality Control Program to assure the requirements of the contract are provided as specified. A copy of the Quality Control Plan (QCP) shall be submitted, in writing, to the Contractor Officer and COR for review and concurrence. The Quality Control Plan shall include, at a minimum:

• Contractor’s approach for conducting quality assurance;

• Identification of institutionalized Quality Assurance processes and procedures that ensure quality and safety;

• Processes and step-by-step procedures for the Quality Assurance, to include process improvement and identification of lessons learned;

The Contractor’s QCP shall be submitted at the pre-performance conference for review and comment by the Government.

C.1.8.2. Quality Assurance. The Government will monitor the Contractor’s performance under this contract. The Government reserves the right to change inspection techniques from time to time depending on the effectiveness of the Contractor’s performance.

C.1.8.2.1. Government Inspections. The Government may conduct Quality Assurance inspections, occupation/industrial hygienic surveys, performance evaluations, and equipment inventories. The Contracting Officer will notify the Contractor of any recommendations if the results of an evaluation reveal any deficiencies requiring corrective measures.

C.1.8.2.2. Contractor Employee Input. Contractor employees should be instructed by the Contractor to notify the COR of any problem areas that require attention, which affect their ability to perform the required services or which may pose a potential safety hazard.

C.1.9. Safety.

C.1.9.1. The Contractor shall safeguard and maintain all Government property, as well as provide for the safety of all personnel.

C.1.9.2. The Contractor shall be responsible for administering a safety program in accordance AR 385-10 (Army Safety Program).

C.1.10. Building Security.

C.1.10.1. Keys. The Contractor shall develop procedures covering key control for inclusion in the Quality Control Plan. The Contractor shall report the occurrence of a lost key immediately to the COR or not later than the start of the next day. Government furnished keys shall not be duplicated by the Contractor. The Contractor shall be liable to the Government for replacement of any locks or keys as a result of the Contractor’s loss of any keys. The Contractor is also responsible for loss or destruction of any Government property as a result of loss of any keys.

C.1.11 Contingency Plan. The Contractor shall provide a Contingency Plan to the Contracting Officer and COR for review and approval thirty (30) days after the Pre-Performance Conference, for insuring that the requirements of the contract are provided as specified in case of labor disputes (work stoppage, slow down or strike). The Contractor shall perform EAS within the Fort Dix range area, to include all training area under Range Control Jurisdiction

C.1.11.1 Emergency Assistance. The Contingency Plan shall provide for additional emergency medical evacuation assistance and medical treatment assistance when required. Employees will respond, establish a site triage point, and prepare patients for evacuation and coordinate with Senior Medical Officer on site.

C.1.12 – Reports, Plans and Certifications. The Contractor shall submit to the COR at the Pre-Performance Conference all reports, plans, and certifications, physical requirement, etc. as stated above. All certifications shall be completed prior to date of award of the contract and shall be submitted at the pre-conference meeting. The Contractor shall submit a memo certifying that each employee under the contract meets all the requirements of the PWS. The Contractor shall maintain records of employees certifications in accordance with the requirements set above and make available upon request from the Government. The Contractor shall notify the COR within 24 hours of any personnel changes and provide an updated memo certifying that the change still meets the requirements of the contract in regards to certification and training. It is the Contractors responsibility to verify and maintain that all employees working under this contract are up to date with all state and federal regulations, certifications, and all regulations.

C.1.13. Transition Period.

C.1.13.1 Phase-In of Contractor Operations: The Contractor shall work with the incumbent in a professional manner. The Contractor shall review the inventory list and all GFP and provide a list of required material and/or any discrepancies to the COR within five business days from date of award. The Contractor shall accept total responsibility for all operations required by this contract at the conclusion of the five business day phase in process and shall be ready to perform.

C.1.13.2 Phase-Out of Contractor Operations: The Phase out period will consist of five business days prior to the end of the contract (to include option periods if applicable, or if the Contractor is not awarded the subsequent contract for these services) the Contractor shall permit his successor and successor’s key personnel to observe and become familiar with any and all operations under this contract. The incumbent Contractor shall remain responsible and reliable for the completion of all requirements of this contract until the final day of the contract. The incumbent shall not defer any requirements for the purpose of avoiding responsibility or for transferring such responsibility to the successor Contractor. The incumbent Contractor shall fully cooperate with the successor Contractor and the Government so as not to disrupt service and/or interfere with the work responsibilities of the Contractor or the Government.

C.1.14. Contractor Manpower Reporting: The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the U.S. Army Support Activity, Fort Dix via secure data collection site. The contractor is required to completely fill in all required data fields using the following address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website”.

C.1.15 AT/OPSEC

C.1.15.1 AT Level I training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil

C.1.15.2 Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

C.1.15.3 For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

C.1.15.4 For contractors that do not require CAC, but require access to a DoD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

http://jko.jten.mil/

C.1.15.5 iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

C.1.15.6 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government information systems must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

C.1.15.7 For contracts that require a formal OPSEC program. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

C.1.15.8 For contracts that require OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website: http://cdsetrain.dtic.mil/opsec/index.htm

C.1.15.9 For Cyber Awareness (Information assurance (IA)/information technology (IT)) training. All contractor employees and associated sub-contractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions. DoD Cyber Awareness Challenge Training is available at the following website: https://ia.signal.army.mil/DoDIAA/

C.1.15.10 For Cyber (Information assurance (IA)/information technology (IT)) certification. Per DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, the contractor employees supporting Cyber (IA/IT) functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

http://cdsetrain.dtic.mil/opsec/index.htm

C.2. DEFINITIONS / ACRONYMS

C.2.1. Definitions.

C.2.1.1. Government Accountable Officer. Person officially appointed in writing to maintain a formal set of accounting records of property and funds. For the purpose of this contract the Government Accountable Officer is the Range Control Officer

C.2.1.2. Army Regulation (AR). Contains policies and administrative procedures necessary to ensure uniform compliance with those policies.

C.2.1.3. Contractor. The organization which has been awarded the right to perform services for the Government under this contract for an agreed upon cost.

C.2.1.4. Contract Discrepancy Report (CDR). A written Government report detailing less than satisfactory Contractor performance.

C.2.1.5. Contract Employees. The employees of the organization awarded the contract that have been hired to perform the services under the specifications of this contract.

C.2.1.6. Contracting Officer. An individual with the authority to enter into, administer, and/or terminate contracts.

C.2.1.7. Customer Complaints. One of the criteria used to monitor Contractor performance as per Performance Requirements Summary (PRS).

C.2.1.8. Durable Items. Items which do not require property book accountability after issue from stock account, but do require hand receipt control when issued to the user.

C.2.1.9. Emergency Room Service. Providing emergency care, diagnosis, treatment, and proper medical disposition of patients.

C.2.1.10. Emergency Medical Service/Ambulance (EMS/A). A vehicle for emergency care which meets current Federal Standards.

C.2.1.11. Emergency Medical Technician - Basic (EMT-B). An individual who has successfully completed the Emergency Medical Technician Basic Program or its equivalent, as determined by the New Jersey State Department of Health and the National Registry of EMTs, who is appropriately licensed by this committee, and, is certified to perform basic pre-hospital emergency medical care.

C.2.1.12. Expendable Items. Items which require no formal accountability after issue from a stock record account. These consist of those items which are consumed during normal usage such as paint, rations, gasoline, office supplies, or have a unit price of under $100.

C.2.1.13. Facilities. Property used for production, maintenance, research, development, or testing. It includes plant equipment and real property. It does not include material, special test equipment, special tooling or agency peculiar property.

C.2.1.14. Government Furnished Equipment (GFE). Government equipment furnished to the Contractor for his use in performance of the contract during the life of this contract.

C.2.1.15. Government Furnished Property (GFP). Property in possession of or acquired by the Government and made available to the Contractor for use under this contract.

C.2.1.16. Hand Receipt. A signed document acknowledging acceptance of responsibility for property listed thereon on a loan basis.

C.2.1.17. Mobilization. A sudden build-up of military forces in the event of a national emergency.

C.2.1.18. Non-expendable Property. Property which is not consumed in use and which retains its original identity during the period of use, i.e., weapons, machines, tools and equipment. Hand tools are specifically excluded from this definition.

C.2.1.19. Contracting Officer Representative (COR). The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the Contractor deems may affect the contract, price, terms, or conditions shall be referred to the Contracting Officer for action.

C.2.1.20. Property Administrator. An individual duly assigned by appropriate authority to administer contract requirements and obligations relative to Government furnished to or acquired by a contractor.

An authorized representative of the Contracting Officer.

C.2.1.21. Quality Control (QC). Action taken by the Contractor to control the production of goods or services in order to meet the requirements of the PWS.

C.2.1.22. Radio. Two-way radio communication equipment (portable or permanent) installed in EMS/A.

C.2.1.23. Telephone-Class C. Allows access to all other extensions on Fort Dix.

C.2.1.24. Transportation Motor Pool (TMP). Composed of vehicles assigned to the main motor pool, all sub-pools and those assigned to satellite activities.

C.2.1.25. Zone of Responsibility. A geographical area of medical responsibility assigned to a

MTF.

C.2.2. Acronyms.

C.2.2.1. Cardiac Care Unit (CCU).

C.2.2.2. Cardiopulmonary resuscitation (CPR).

C.2.2.3. RESERVED

C.2.2.4. Central Material Service (CMS).

C.2.2.5. Civilian Personnel Office (CPO).

C.2.2.6. Clinical Support Division (CDS).

C.2.2.7. Contractor Owned-Contractor Operated (COCO).

C.2.2.8 Department of Primary Care and Community Medicine (DPC&CM).

C.2.2.8. Directorate of Plans, Training, Mobilization, and Security (DPTMS).

C.2.2.9. Directorate of Public Works (DPW).

C.2.2.10. Emergency Ambulance and Patient Transportation Section (EA/PTS).

C.2.2.11. Emergency Physician (EP).

C.2.2.12. Emergency Room (ER).

C.2.2.13. Estimated Time of Arrival (ETA).

C.2.2.14. Government Owned-Contractor Operated (GOCO).

C.2.2.15. Installation Consolidated Property Officer (ICPBO).

C.2.2.16. Medical Treatment Facility (MTF).

C.2.2.17. National Disaster Medical System (NDMS).

C.2.2.18. Performance Work Statements (PWS).

C.2.2.19. Preventive Maintenance Checks and Services (PMCS).

C.2.2.20. Range Supply Technician (RST)

C.2.2.21. Service Members (SM)

C.2.2.22. Standard Operating Procedures (SOP).

C.2.2.23. Troop Medical Clinic (TMC).

C.2.2.24. Transportation Motor Pool (TMP).

C.2.2.25. United States Army Reserve/Army National Guard (USAR/ARNG).

C.3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

C.3.1. General. The Government will furnish facilities, utilities, services, and materials as described in this section.

Government-furnished essential equipment for EMS Ambulances is listed in Technical Exhibit 1 Contractor shall only use Government furnished property or commercially available equivalent equipment and items in connection with performance of this contract.

C.3.2. Property Accountability. Prior to contract start date, during the transition period, the Contractor shall conduct a joint inventory of all Government-furnished property and equipment with the Range Supply Technician (RST), COR and Transportation Motor Pool (TMP). When a mutually agreed upon list is completed, the Contractor shall sign a hand receipt for all accepted property provided by the Government. The Contractor and the RST shall jointly determine the working condition of all equipment. Items of equipment not in working condition and any defects beyond fair wear and tear shall be recorded.

C.3.2.1. The Contractor shall maintain documentary control of all Government-furnished property in accordance with AR 710-2 and DA Pam 710-2-1. The Contractor shall prepare justification for any requests for additional equipment authorizations in accordance with AR 710-3. The Contractor may obtain relief from responsibility for lost, damaged, or destroyed Government property in accordance with the procedures outlined in AR 735-5 chapters 13 & 14.

C.3.2.2. Inventories. The Contractor shall conduct physical inventories of Government furnished property as provided for in paragraph C.5.5.1. and forward a copy to the property administrator. Inventory overages and shortages will be reported to the Property Administrator and RST COR or TMP (as applicable).

C.3.2.3. Lost and Found Property. The Contractor shall ensure that all articles of personal or monetary value found by Contractor employees shall be turned in at Range Control, Bldg 9013 within twenty-four

(24) hours.

C.3.2.4. Personal Property. The Contractor shall ensure that personal property which resembles Government property, brought onto the installation by Contractor employees, is clearly marked and identified to the COR to preclude misidentification as Government property.

C.3.3. Facilities. The Government will furnish the Contractor a designated office, storage area, and parking space in the Range Control complex. The Contractor shall assume full responsibility for the safe keeping of facilities placed under its control and shall take adequate precautions to prevent or minimize fire hazards, odor, and vermin. At the completion of this contract these facilities shall be returned to the Government in the same condition as received with allowance made for reasonable fair wear and tear. The Contractor shall be held liable for any repair costs that are incurred through negligence on the part of the Contractor, subcontractor, or employees thereof.

C.3.3.1. Utilities. The Government will furnish and maintain heat, electric, and water services for the Government furnished facilities.

C.3.3.2. Office Space. The Government will provide office space Building 9013, for dispatching purposes.

The space will be provided to support on-duty EMT-B awaiting emergency dispatch or patient transport services.

At no time will personnel smoke inside the building. The Contractor may furnish a microwave oven for the purpose of heating food only. Appliances will not be operated unless prior written approval has been obtained from the COR or range control officer. Permission for use will be displayed in a prominent location near the appliance.

C.3.3.2.1. The Contractor shall not make any alterations to the office space. Any instances of need for maintenance and repair shall be reported to Range Control without the written permission of the Contracting Officer.

C.3.3.2.2. Office Equipment. The Government will provide office furniture and equipment for Contract employees at Range Control Headquarters. A computer with all necessary hardware to access DIXNET will be provided during the contract performance period if deemed necessary by the COR

C.3.3.2.3. Storage Space. The Government will provide space for the purpose of storing additional equipment.

C.3.3.2.4. Telephones. The Government will provide a Class C telephone to facilitate coordination with activities located on the installation.

C.3.3.3. The Government will furnish portable two-way hand radios and vehicle mounted radios for EMT- B communication while on duty.

C.3.4. Government Furnished Vehicle Assets. Joint Base McGuire Dix Lakehurst will furnish two (2) (4-wheel drive) field ambulances. One will be used as a primary ambulance for the purpose of conducting the services of this contract. The other will strictly be used as an alternate if the primary vehicle is not mission capable. These vehicles may be replaced with other similar vehicles or with emergency medical service ambulances.

C.3.4.1. Replacement Parts. The Government will furnish and replace, for Government-furnished vehicles, all vehicle parts that have failed or are failing through operational fair wear and tear to include tires, batteries, and hoses or pumps.

C.3.4.2. The Government will furnish all fuel, oil, and lubricants for the operation of Government furnished vehicles and equipment for performance under this contract. The storage of combustible materials shall be in conformance with fire and safety regulations as listed in Section C.6.

C.3.5. Medical Supplies and Equipment. The Government will furnish a list of medical supplies and equipment at the pre-performance conference. The Government will resupply all items that drop below required stockage levels and replace any damaged or inoperable equipment. The Contractor is responsible for reporting low stock levels to the COR within the same day low levels are identified.

C.3.5.1. Linen Service. Linen service is provided on a one-for-one exchange basis, of dirty or contaminated towels, sheets, pillows, pillowcases, and blankets at the medical treatment facility in which the patient has been transported.

C.3.6 Forms and Publications. All required Army and Department of Defense forms, regulations, and directives are available to the Contractor at the website www.apd. Fort Dix local format are available and can be requested through the COR.

C.3.7. Keys. The Government will provide keys to the Contractor's office area and storage space.

C.3.8. Miscellaneous Supplies. The Government will provide toilet paper, hand soap and hand towels for use by contractor personnel.

C.4. CONTRACTOR FURNISHED SUPPLIES AND EQUIPMENT

C.4.1. Supplies and Equipment. The Contractor shall be responsible for all supplies, equipment and materials NOT specified as Government-furnished in Section C.3., which are necessary to accomplish satisfactory performance of the services identified herein.

C.4.2. Uniforms. The Contractor shall furnish uniforms for all employees. All Contractor employees must wear a standard distinctive uniform of the same color and design while on duty. The Contractor will also provide jackets and highly visible/reflective rain gear for all employees.

C.4.3. Administration. The Contractor shall provide all administrative/clerical support necessary to prepare correspondence and maintain functional files, blank forms, and technical/administrative publication libraries required to accomplish the functions and tasks included in this contract.

C.4.4. Expendable Supplies. The Contractor shall provide all administrative expendable items to include operating supplies such as paper, pens, pencils, erasers, folders, envelopes and paper clips.

C.5. SPECIFIC TASKS OF REQUIREMENT

C.5.1. The contractor will be responsible for providing two (2 Emergency Medical Technician - Basic (EMT-B) to provide ambulance service 24 hours a day, 7 days a week, to include all holidays. Contractor will provide medical care and treatment appropriate to patient’s condition. The Government reserves the right to alter the specifications described in section C5. The COR will provide the Contractor forty-eight (48) hours advance notice of any required changes. Any changes to the terms and conditions shall be done in writing via contract modification by the contracting officer No other individual has the authority to bind the government.

C.5.1.1 Functional/Environmental Requirements. Contractor personnel shall meet all functional requirements and be able to work under the following environmental conditions and/or factors: outside; inside;

excessive heat; excessive cold; excessive humidity; excessive dampness or chilling; dust; fumes; smoke; gases (or chemical); grease and oils; slippery or uneven walking surfaces; working around machinery with moving parts;

working around moving objects or vehicles; dry atmospheric conditions; explosives; excessive noise, intermittent;

radiation constant noise; infectious disease.

C.5.2. Emergency Ambulance Service (EAS) Procedures. The Contractor shall arrive at the site in an expeditious and safe manner. The Contractor shall provide the necessary and basic emergency medical care to the patient(s).

The types of treatment provided by the contractor shall include but are not limited to the following: Open and maintain airways; control of hemorrhage; cardiopulmonary resuscitation and obstructed airway; treatment of shock;

emergency childbirth and pediatric emergencies; management of mentally disturbed patients; immobilization of fractures; bandaging; poison patients; care of burn patients; immobilization of spinal injuries; extrication; treatment of environmental casualties; triage.

C.5.2.1. The contractor shall provide the EAS in accordance with Fort Dix Reg. 350-3, Chapter 8. The

Contractor shall perform EAS within the Fort Dix range area, to include all training area under Range Control Jurisdiction.

C.5.2.2. EAS Dispatch. The Contractor shall dispatch the required vehicle within three (3) minutes of request for EAS. The Contractor shall receive requests for EAS from authorized Range personnel.

C.5.2.3 The Contractor shall coordinate patient transport directly with local hospital emergency room where the patient(s) will be given appropriate additional care and treatment if necessary. Whenever the Contractor is required to transport patient(s), the Contractor shall be responsible for providing patient assistance to include, but not limited to: patient packaging; lifting patient(s) and placing on litter/stretcher, placing patient in and removing from vehicle, and removing from litter/stretcher and placing in bed; supporting ambulatory patient(s) and escorting patient(s) to destination to include assisting with wheelchair, walker, crutches, or cane; assisting with steps, stairways, or elevator, and carrying baggage or other belongings; reinforcing a dressing on a patient’s wound(s).

C.5.2.4 Ensure EMT remains with patients until local hospital personnel properly accepts patients.

C.5.2.4.1 Only Contractor, military and/or MTF personnel may perform medical procedures within

Government vehicles. The Government retains the right to assign a Physician, Physician Assistant (PA), or registered nurse to accompany any emergency ambulance to perform procedures beyond the standard EMT-Basic responsibilities.

C.5.2.4.2 Combat lifesavers or military medical personnel (68W, Healthcare Specialist) who have provided patient assistance may accompany the patient to local MTF.

C.5.2.4.3. Contractor shall provide the necessary and basic emergency care to the patient(s) while en-route to the local MTF.

C.5.3. Training. The Contractor shall ensure that their personnel shall maintain proficiency to perform services in accordance with the requirements of this contract.

C.5.4. RESERVED

C.5.5.Range Complex Orientation. Before allowing new employees to perform under this contract, the Contractor must familiarize themselves with the range complex Employees will receive an orientation of the range complex from Range Control.

C.5.6 Infection Control. The Contractor will instruct employees in infection control practices prior to their actual performance of work under this contract. Notify the COR within one (1) hour of discovery of any of Contract Employee that have been identified with an infectious illness or exposed to a communicable disease.

C.5.6.1 Contract employees will comply with the following infection control requirements:

C.5.6.2 Eating, drinking and smoking are prohibited in Government owned vehicles.

C.5.6.3 Strict hand washing techniques will be utilized between patient contacts. Antiseptic towelettes shall be stocked each ambulance and shall be used for hand washing during transport.

C.5.6.4 When assisting or transporting patient(s) who are suspected or diagnosed as infectious disease transmitted via the respiratory tract, patient(s) and Contract employees shall wear masks. The ambulance driver will not be required to wear mask while driving if the patient(s) are in the rear of the ambulance. If the patient has an open and draining skin lesion, Contractor employees shall wear leak-proof gloves when assisting the patient.

C.5.6.5 Oxygen mask, cannulas, and prongs shall be changed after each use.

C.5.6.6 Used linen that is not contaminated with body secretions or fluids will be properly exchanged at

MTF as per C.3.5.

C.5.6.7 Disinfectant: Wash the litters with Disinfectant or other cleansing compounds after the transport of a patient.

C.5.6.8 Check weekly for expiration of sterilized items. Remove items exceeding the expiration date and restock accordingly. Rotate items so that the items with the earliest expiration will be used first.

C.5.7 Waste Handling/Disposal. The Contractor will insure employees properly handle/dispose of all waste as part of infection control practices. The Contractor will comply with the following waste handling and disposal procedures:

C.5.7.1 Contaminated/infectious waste is any waste from any patient soiled by any bodily fluid.

C.5.7.2 Contaminated and non-contaminated disposable items shall be kept separate from each other.

C.5.7.3. Regulated medical waste will be placed in red plastic garbage bags or sharps containers, and will be disposed at MTF

C.5.8 Telephone and Vehicular Radios.

C.5.8.1 The Contractor shall monitor incoming telephone calls and radio messages from the Range Control Operator continuously during all hours of operation. When Contractor has been dispatched, they shall maintain constant radio contact with the Range Control Operator.

C.5.8.2 The Contractor shall comply with Range Control standard radio transmission procedures as noted in Fort Dix Pamphlet 350-3, Range Guide.

C.5.8. 3 The Contractor shall ensure that Contractor employees engaged in monitoring the telephone and radio are familiar with the system prior to use.

C.5.9 Maintenance of Vehicles, Equipment, and Supplies.

C.5.9.1 The Contractor shall maintain all vehicles and equipment in the performance of this contract in a safe, sanitary, and properly functioning condition. The interior of the vehicles shall be in a clean state prior to the start of each shift. The Contractor shall perform daily preventive maintenance on all vehicles and equipment in accordance with AR 58-1.

C.5.9.2 Vehicle Maintenance.