22-013 Home Energy Scoring Rental Attachment D Reference Check Form~1.docx

DOCX document 37 KB Posted

Attached to
22-013 RFP Home Energy Scoring Rental
Solicitation number
S-33000-00007569
Issued by
Marion County, Oregon

About this file

This document is a Reference Check Form for an RFP (Request for Proposal) issued by the state of Oregon for a Home Energy Scoring Rental program. The RFP involves procuring services from an offeror to provide home energy scoring services to customers in Marion County and the cities of Salem. The form requests references to rate the offeror's overall quality of services, delivery of service, and responsiveness to customer service issues. Specific topics covered include the type of services the offeror provided, the offeror's customer service, satisfaction with the business relationship, problem resolution methods, likelihood of using the offeror's services again, and comparisons of proposed versus final project costs and timelines.

The contract opportunity is for the provision of home energy scoring services in Marion County and the cities of Salem, Oregon. No other details are provided about pricing, set asides, incumbents, funding sources, or contract term and renewal options.

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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

Intermediate Procurement S-33000-00007564 – Home Energy Scoring Rental Att D

ATTACHMENT D - REFERENCE CHECK FORM

Offeror Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

Please rate the following questions on a scale of 0-10:

0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.

How would you rate the Offeror’s overall quality of services provided and your overall relationship with the Offeror?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Offeror’s delivery of service?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Offeror’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________ Comments: ______________________________________________________________________________ Please respond to the following questions:

1. For what type of services did you engage Offeror?

Describe the services listed in response to question 1.

Describe Offeror’s customer service.

Describe your satisfaction with the business relationship with Offeror.

Describe Offeror’s methods for problem resolution.

How likely would you be to use Offeror’s services again?

With which aspect(s) of Offeror’s services are you the most satisfied?

With which aspect(s) of Offeror’s services are you the least satisfied?

How well did Offeror stay within the proposed timeline?

How did the final project cost compare to the initial proposed cost?

Version 1.0 - November 19, 2014Page 1 of 2
DAS Procurement Services, Version 1.0 August 16, 2021Page 1 of 2

File details come from the government source that posted it. Updated .