Attachment_A,_Statement_of_Work.pdf

Attachment A, Statement of Work

1 2031ZA19Q00223 Bureau of Engraving and Printing

Confocal Raman Microscope (CRM)

C.1 BACKGROUND

The Bureau of Engraving and Printing (BEP) is a component of the U.S. Department of the Treasury that designs, engraves, and prints U.S. banknote currency and other U.S. security products. Banknote currency manufacturing occurs at the Washington, DC Currency Facility (DCF) and the Western Currency Facility (WCF) in Fort Worth, TX.

The Office of Technology Development Security Features Division (OTD/SFD) has a requirement for a research grade Confocal Raman Microscope (CRM). The CRM will be used to analyze inks, additives, and thin films containing Raman active materials. SFD requires the utility of a CRM as it is a non-destructive microscopy tool used to characterize the components and distribution of Raman active materials in a sample. The CRM measures the interactions between laser light and a sample to determine composition, distribution and surface heights. Currently, SFD has a number of research and development projects looking into materials that can be evaluated by a confocal Raman microscope for future banknote security applications. Using the CRM, the BEP can better develop materials for less spoilage, improve the manufacturing process, and print high quality U.S.

banknotes.

C.2 SCOPE

The contractor shall provide a CRM that is new and shall at a minimum, provide all sub-components and major components listed in the technical requirements below. The CRM acquisition shall be a firm fixed price contract for a research grade system encompassing equipment, data collecting unit, control system, delivery, installation, and training.

The contractor shall provide all labor and materials to deliver and install the systems. The contractor shall be responsible for the performance of all activities and materials to install and make the system ready for operation. The contractor shall provide startup assistance, training, calibration procedure, integration and warranty for this requirement herein. Warranty, calibration and maintenance operating assistance service will be required for one year.

C.3 TECHNICAL REQUIREMENTS

The following represents the minimum capability, functionality and performance characteristics of the CRM. At a minimum, the contractor shall supply the following sub-system and major components for the CRM:

3.1 Instrument shall be plug-and-play, incorporating all necessary components including, but not limited to, illumination sources, detection elements, optics, electronics, controls, stand-alone computer hardware, and software.

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3.2 Instrument shall operate with standard US electrical power source under ambient laboratory temperature (65-75o F) and relative humidity (30-60o F) conditions.

3.3 Instrument shall include a research grade optical microscope.

3.4 Instrument shall include a microscope binocular with the appropriate eyepieces (such as 10x).

3.5 Instrument shall include 10x, 50x, and 100x objective lens.

3.6 Instrument shall include at least one more objective that is either 5x or 20x.

3.7 Objective lens shall be suitable for a wavelength range from 400 nm to 1400nm.

3.8 Instrument may include a liquid cell for measurement of liquid samples.

3.9 Instrument shall have a resolution depth of 2.5 μm or better for confocal Raman measurements.

3.10 Instrument shall include at least three (3) lasers for Raman spectroscopy excitation.

3.11 Instrument should include a fourth laser if it can be integrated into the system.

3.12 Instrument shall include 532 nm and 785 nm lasers

3.13 Instrument shall include a 3rd laser from the following list: 472 nm, 488nm, 633 nm or 638 nm.

3.14 If the 3rd laser is 472 nm or 488 nm, instrument should include a fourth laser at 633 nm or 638 nm. If the 3rd laser is 633 nm or 638 nm, instrument should include a fourth laser at 472 nm or 488 nm.

3.15 Instrument shall include a Class 1 microscope enclosure for laser safety.

3.16 Instrument shall have a Raman spectral range of at least 100 - 4000 cm-1 for all laser wavelengths.

3.17 Instrument shall have automated gratings necessary for use with all equipped laser wavelengths

3.18 Instrument shall have multiple, selectable gratings to allow for high resolution Raman spectra (1.5 cm-1 or better) and high speed lower resolution spectra for all laser sources.

3.19 Instrument shall include automated band pass filters and automated Rayleigh line rejection filters for all laser wavelengths provided.

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3.20 Instrument shall include motorized computer-controlled neutral density filters (at least 6 levels) allowing for variation of laser intensity from 0.1% to 100%.

3.21 Instrument shall include automated, motorized control of all relevant components such as lasers, gratings, filters and apertures motorized for at least 3 laser wavelengths. Setting and changing between these components shall be automated and controlled by the computer.

3.22 Instrument shall have automated alignment of the full optical path.

3.23 Instrument shall include a polarization kit to allow for collection polarized Raman spectra including all necessary filters, wave plates and analyzers for all laser wavelengths.

3.24 Instrument should include automated, motorized control of all relevant components for a 4th laser wavelength.

3.25 Instrument shall have an encoded automated motorized XY sample stage with a minimum XY step size of 100 nm or smaller. The minimum Z step size shall be 50 nm or smaller.

The stage shall allow for high speed Raman acquisition and mapping. The stage shall accommodate travel across the samples of at least 50 mm in both X and Y.

3.26 Instrument shall include a control system for the stage allowing for sample navigation such as a joystick or trackball.

3.27 Instrument shall have a white light camera to collect optical images of the sample.

3.28 Instrument shall include automated focus tracking for both Raman signal and white light (selectable) to acquire accurate and repeatable spectra for samples with extensive height variations.

3.29 Instrument system shall include all computer hardware and software to control the confocal Raman microscope.

3.30 Instrument shall be able to display Raman images superimposed over white light images of the sample in spatial resolution.

3.31 The software shall include a chemometrics package to allow for multivariate analysis including principle component analysis.

3.32 The software shall have the option to remove the effects of fluorescence on the spectra.

3.33 The software shall have the option for automated baseline correction for collected spectra.

3.34 The software shall allow for the creation and visualization of 3D datasets and not just individual planes.

3.35 Software shall include spectral libraries for polymers and fibers as well as custom spectral

4 2031ZA19Q00223 Bureau of Engraving and Printing libraries and user-created spectral libraries.

3.36 Software shall include a metrology package.

3.37 Software shall include particle analysis modules.

3.38 Software shall allow for both 2D and 3D image stitching for sample mapping.

Deliverables:

# Deliverable Due Date Deliverable Recipient (include contact information)

Deliverable Format

1 Confocal Raman Microscope

6 months from award date

Contracting Officer Representative (COR) Equipment

C.4 TRAINING AND TRAINING REQUIREMENTS

Training shall be provided for the CRM after installation and successful completion of the Bureau Acceptance Test (BAT). Training shall cover the entire CRM system delivered, including all subsystems and support equipment. The training session will occur on day or days mutually agreed with the BEP Contracting Officer Representative (COR) after contract award. Training shall last eight (8) hours and correspond to the start and stop times for operational shifts of the BEP. All training shall be scheduled at a time agreed upon with the BEP COR Monday through Friday except holidays. Training shall be based upon the information included in the CRM operation and maintenance manuals and any other supplemental devices and information that the contractor and the BEP jointly deem necessary for satisfactory training. Training session may have up to three

(3) BEP personnel in attendance. Maintenance personnel shall receive training in both the electrical and mechanical maintenance of the equipment. The contractor shall provide all training materials (CD and hard copies) two (2) weeks in advance of the training and labor required for the installation and training. Training shall include, at a minimum, installation, operation, instrument operation, maintenance and set up procedures for calibration software features. At a minimum:

C.4.1 Contractor shall schedule the installation of the system and testing of all features such that the installation, testing and training is performed on the same day, or in such a way as to minimize downtime.

C.4.2 Contractor shall inform the BEP COR one (1) week prior to installation to coordinate and schedule installation and training. The contractor shall provide all training materials to the COR prior to installation for review and approval by the BEP. The training materials shall include a CD of all materials with adequate hard copies for each training attendee. All printed training aids shall be provided for the course, be in English language, and become the property of the Government.

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C.4.3 Training personnel shall be qualified representative(s) and be proficient in the English language. Contractor shall provide specialized training to familiarize BEP personnel on the installation and operation of the system, parts, and to help ensure reliable performance and maximum service life, during normal usage. Instructor must have successfully completed training in the craft, of which training will be provided, to a level sufficient to be classified at least at the Journeyman level, Master level preferred.

C.4.4 Training shall be sufficient to adequately prepare the operators to safely run the system by themselves while meeting the production requirements. Operator training shall include related safety, health, and environmental topics such as those outlined in this SOW.

C.4.5 Maintenance training shall also consist of electrical, mechanical, and Programmable Logic

Controller (PLC)/Drive control. Training shall be sufficient to adequately prepare maintenance personnel to support the equipment, including debugging problems or incidents, by themselves meeting the unscheduled corrective maintenance and preventative maintenance requirements.

C.5 MAINTENANCE SERVICE REQUIREMENTS

Contractor shall provide annual routine preventative maintenance and calibration of the equipment.

During the preventative maintenance service, the contractor will calibrate all functions of the CRM.

Contractor shall provide a point of contact for maintenance and recalibration support. During the preventive maintenance (PM) and calibration, the following shall be included:

C.5.1 Original equipment manufacturer (OEM) certified maintenance and repair technicians shall perform all remedial maintenance, service, and repairs.

C.5.2 The systems must be inspected, optimized, and performance verified by completing the

BAT that was completed during installation.

C.5.3 Additional on-site emergency and/or unscheduled service/repair visits including all necessary labor, equipment (e.g. test equipment and tools), replace equivalent system parts, OEM factory-certified replacement parts, and travel to identify, interpret, and isolate suspected and confirmed malfunctions and then repair and resolve such problems with any part, component, thus returning the equipment to Proper Operating Condition meeting the specification defined in Section C.3 above.

C.5.4 On-site support shall be supplied within three (3) business days/best effort onsite service response of service call and shall be accomplished during local business hours, 7:00 AM to 4:00 PM excluding federal holidays and weekends.

C.5.5 Unlimited telephone and email technical support relating to the system, during the Contractor's business hours, Monday – Friday (excluding Federal holidays).

C.5.6 OEM-certified replacement parts and software identical or fully compatible (equal to) with original equipment. OEM-certified maintenance and repair technicians shall perform all remedial maintenance and calibration services and repairs.

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C.5.7 Updates to the applications and software installed on the BEP workstations or laptops used for data collection and operational support; clean optics and parts, inspect for wear and damage.

C.5.8 Absolute adherence to and conformity with OEM specifications, manuals, bulletins etc. in performing services and repairs. Service repair technicians shall perform service using the most up-to-date maintenance techniques, instrument operation and modifications, and latest state-of-the-art applications for service/repair being performed on equipment according to specifications as defined in Section C.3 above.

C.5.9 Systems software, firmware and hardware support and updates are needed for reliability improvements and corrections of any defects.

C.5.10 When systems are repaired or serviced, performance will be verified by completing the BAT, below, that was completed during installation.

C.5.11 With the completing of service call or annual routine preventative maintenance and recalibration, the contractor shall provide the COR with a copy of a field service report/ticket identifying the following:

C.5.11.1 Equipment name, manufacturer model number, and serial number of the equipment being serviced/repaired.

C.5.11.2 The reason for the service call.

C.5.11.3 Detailed description of the work performed.

C.5.11.4 Test instruments or other equipment used to affect the repair or otherwise perform the service.

C.5.11.5 The name(s) and contact information of the technician(s) who performed the routine preventative maintenance and recalibration or repair service.

C.5.11.6 For informational purposes, the on-site hours expended and parts/components replaced.

C.5.11.7 Scheduled Visits.

C.5.11.8 Any necessary routine preventative maintenance and recalibration or repair service will be scheduled by the COR with coordination by the Contractor.

C.5.11.9 Service personnel must be acceptable for entry into a secure U.S. Government facility.

C.5.11.10 Any necessary routine preventative maintenance and recalibration or repair service will be scheduled by the COR with coordination by the Contractor.

C.5.11.11 Service personnel must be acceptable for entry into a secure U.S. Government facility.

C.6 PERIOD OF PERFORMANCE

The period of performance for this contract is 23 September 2019 – 23 March 2024. The base period of this contract includes delivery, installation, and training. Equipment shall be delivered six months after receipt of award. Contractor shall provide a one-year warranty. The warranty does

7 2031ZA19Q00223 Bureau of Engraving and Printing not take effect until Bureau Acceptance Test is successful. The contractor shall also provide annual preventative maintenance services following expiration of the one (1) year warranty.

C.7 PLACE OF PERFORMANCE

Deliverables as required during the performance of this contract shall be delivered F.O.B.

destination. The equipment and supplies identified shall be delivered and installed through the life of the contract to the following address:

Washington, DC Currency Facility th and C Streets, SW

Washington, DC 20228

C.8 BUREAU ACCEPTANCE TEST (BAT)

C.8.1 Responsibility for Inspection and Testing: The BEP reserves the right to perform any inspections and tests set forth for this equipment, to include inventory of parts list and supplies listed in the contract. The COR will observe the incoming CRM and monitor the installation to ensure receipt of an acceptable product according to specifications in C.3.

Any equipment arriving to the BEP damaged, shall be photographed by the BEP for records and returned to the Contractor for replacement/repair at no cost to the BEP. The COR will notify the Contracting Officer (CO) and contractor should any deliverable item(s) not meet the BEP’s specifications for this requirement. Any product found unacceptable will be rejected.

C.8.2 Verification: Demonstration is expected to require one to three (1-3) days and shall be conducted as part of the installation and training visit.

C.8.3 Validation/BAT: The BEP will validate the CRM is in compliance with the requirements stated in Section C.3 above. All components must be fully operational. All incoming materials must pass a security inspection which may include examination by X-ray. After installation and training, a BAT of the system shall be performed by the BEP to ensure features performs as expected in production and there are no unintended consequences of the system. The BAT shall be performed by the contractor after installation to demonstrate compliance with the contract requirements for BEP Final Acceptance. Note: If the equipment does not successfully pass the BAT and must be retested, the Contractor shall assume ALL costs of retesting including personnel lodging, travel, and any materials.

C.9 WARRANTY

The contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this SOW. Contractor shall provide a point of contact for warranty concerns and/or issues.

The contractor shall also warrant all equipment, materials and workmanship delivered under any resulting contract to be free from defects, damage or failure. A period of one (1) year (12 calendar months) warranty will begin after completion of a successful performance test and full acceptance

8 2031ZA19Q00223 Bureau of Engraving and Printing of the system by the COR. The contractors warranty shall include parts, labor, and associated transportation and shipping costs. This warranty will be at no additional cost to the government.

When a malfunction occurs while covered under warranty, the contractor will provide a technician to troubleshoot the problem within 72 hours of notification at the government’s discretion. Minor issues may be troubleshot over the phone or email.

Warranty shall include materials and labor for the repair or replacement of defective parts and service at the installation site after the BEP's final acceptance of the CRM.

During the warranty period, the contractor personnel shall correct or re-perform any defective or nonconforming services within 72 hours or less, and have spare parts, if required. If the contractor is required to correct or re-perform during the warranty period, it shall be at no cost to the Government and any services corrected or re-performed during the warranty period shall be subject to this clause to the same extent as work initially performed. If the contractor fails or refuses to correct or re-perform under the warranty period, the BEP Contracting Officer may, by contract or otherwise, correct or replace with similar services and charge to the contractor the cost occasioned to the contractor thereby, or make an equitable adjustment in the contractor price. The contractor shall provide all necessary information for the COR to make service contacts, i.e., names, physical addresses, email addresses and telephone numbers. Upon completion of a service call, the contractor shall furnish a report, in English, documenting the work performed and any recommendations, including preventative maintenance, to lessen the potential of a future occurrence.

C.10 DOCUMENTATION

The Contractor shall provide English-language documentation that describes accurate and current technical information for CRM. The documentation shall include operational manuals, maintenance manuals, technical support contact information, and component purchasing information.

C.11 ENVIRONMENT, HEALTH & SAFETY

Contracted services and equipment must be performed in a manner consistent with the following Bureau of Engraving and Printing's (BEP) EHS document(s): 75D-07.0-04 EHS Contractor Requirements and 75D-05.0-01 Radiation and Laser Safety. The applicable contents of the document(s) must be adhered to.

C.12 ACCESS TO GOVERNMENT FACILITIES

The BEP is a secure facility and all instruction of the BEP Police must be obeyed. Weapons, cameras, and alcohol or illegal drugs are not allowed on site and are subject to seizure. During the life of the contract, access to the Government facility for the Contractor, its subcontractors, and suppliers shall be made available as required. During all operations on Government premises, personnel for whom the Contractor is responsible shall comply with the rules and regulations governing the conduct of personnel and the operation of the facility. The Government reserves the right to require the Contractor's employees to sign in and/or sign out of the Government facility.

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The BEP will not provide parking for the BEP Washington D.C. Facility.

C.13 ON-SITE WORK RESTRICTIONS

When performing services at the place of installation such work must be performed without:

C.13.1 Interfering with Government business;

C.13.2 Unduly restricting traffic;

C.13.3 Causing unsafe conditions for employees and visitors; and

C.13.4 Adversely affecting the operation of BEP Facility.

C.13.5 Non-compliance with security regulations.

Failure to adhere to this requirement can be considered grounds for termination.