Draft_WCF_PWS.pdf

Version: 11/20/2017

PERFORMANCE WORK STATEMENT (PWS)

Western Currency Facility

Security Device Operations & Maintenance

PART 1

GENERAL INFORMATION

1. General: This is a non-personnel services contract to provide operations and maintenance services for the Western Currency Facility’s Security Devices and components. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

Operation and Maintenance of the security equipment includes scheduled preventive maintenance, unscheduled corrective maintenance, operations and maintenance of all sub-components (i.e., access control, intrusion detection, closed circuit TV), and other miscellaneous work. The Contractor shall, to the extent possible, minimize impacts on facility operations when performing all maintenance services. The Contractor shall establish and maintain a Preventative and Corrective Maintenance Program which is subject to approval by the COR.

The contractor shall provide all personnel, equipment, tools, materials, supervision, management, labor, materials, supplies and other items as necessary to plan, schedule, perform; operations, maintenance, reconfiguration and re-engineering, monitoring, and emergency repairs of the security equipment and all sub-components.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, materials, supplies, management, labor, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform security device operations and maintenance services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Western Currency Facility is a high security facility providing a complete physical security solution to augment the protection of BEPs securities and its personnel and visitors.

1.3 Objectives: Provide high quality preventative and remedial maintenance services to insure proper operational condition of equipment such that, downtime is kept to an absolute minimum

1.4 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, management, labor, materials, supplies, transportation and other items as necessary to plan, schedule, perform; operations, maintenance, reconfiguration and re-engineering, monitoring, and emergency repairs as defined in this performance-based work statement (PWS), except as specified in Section 3 as government-furnished property and services, at the Western Currency

Facility, 9000 Blue Mound Road, Fort Worth, Texas. The contractor shall perform to the standards in this contract. The estimated quantities of work are listed in Technical Exhibit 2, Workload Estimates.

Under this effort the contractor will be responsible for the security equipment as depicted in the lower half of the diagram (Figure 1) in the section labeled Field Components. This includes all sub-components and all associated parts, equipment and infrastructure (i.e. intrusion detection, access control devices, security cameras, secure portals, magnetometers, X-ray machines, time clocks, and all associated elements and infrastructure such as wiring, cabling, controller boards, junction boxes, electrical and conduit both internal and external to the facility.

The Contractor is expected to comply with all required Federal, State, and Local laws, licenses and regulations. It is the responsibility of the Contractor to be in compliance and current with all applicable laws and licensing requirements. It is especially important to note that the National Institute of Standards and Technology (NIST) Special Publication 800-53 rev 4, Security and Privacy controls for Federal Information Systems and Organizations, and the Federal Information Security Management Act (FISMA) do require government offices to install/maintain an alarm system that monitors physical access to the location to prevent breaches of personal identifiable information in both electronic systems as well as paper documents.

All equipment, devices, software and hardware must be compatible with the existing equipment and software. Any software additions or upgrades must be fully supported by the manufacturer and not proprietary to any other company. All equipment software and hardware must possess the capability to feed back to the facility’s security suite. Items found to be non-compatible will be replaced by the persons who installed it at no additional cost to the government.

Figure 1- Maintenance Responsibilities

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and (4) four 12-month option periods. The Period of Performance reads as follows:

Base Year 01 October 2018 through 30 September 2019 Option Period 1 01 October 2019 through 30 September 2020 Option Period 2 01 October 2020 through 30 September 2021 Option Period 3 01 October 2021 through 30 September 2022 Option Period 4 01 October 2022 through 30 September 2023

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government.

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis;

procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The QCP is to be delivered to the CO and COR within 30 days after contract award. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: Contractor is not required to perform services on holidays.

New Years Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The Contractor shall perform the services required under this contract during the following core hours window: Monday through Friday, 0600 – 1800 (CST), except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The workday shall be an 8 hour day. The Contractor may begin work at any pre-agreed upon time and the end time will be 8 hours plus the amount of lunch time and may not end later than 1800 hrs. The Contractor shall be required to change employee(s) 8 hour workday to work around production schedules, shift changes, or as deemed necessary by the COR.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at the Western Currency Facility, 9000 Blue Mound Road, Fort Worth, Texas.

1.6.6 Type of Contract: The government will award a firm fixed price contract.

1.6.7 Security Requirements: Contractor personnel (to include subcontractors) performing work under this contract must have the required level of security clearance or as deemed in the best interest of the Government. The Government will notify the Contractor concerning such restriction in access.

1.6.7.1 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use under this Contract. This Contract requires access into the Controlled Industrial Area of the BEP. The Contractor personnel shall recognize that BEP deals with sensitive information and other proprietary information, which are valuable, special, and unique assets. All information pertinent to BEP’s information technology resources is highly sensitive and may not be released to third parties without the express, written consent of BEP. This information requires strict control procedures to preclude unauthorized disclosure or dissemination. Information pertinent to personnel is protected from unauthorized disclosure under the provisions of the Privacy Act of 1974 (5 U.S.C. 552a). Contractor personnel shall not divulge, disclose, or communicate in any manner, any information to any third party without prior written consent of the BEP. Contractor personnel shall protect information and treat it as strictly confidential and will abide by the security requirements of BEP. A violation of this paragraph shall be a material violation of this Contract. Should the Contractor receive or suspect they have learned of sensitive or classified information, the Contractor shall identify and report suspicions to the COR. Contractor personnel performing work under this Contract shall be subjects of background investigations, conducted by BEP’s Office of Personnel Security, prior to start of work under this Contract. Each Contractor employee performing under this Contract must successfully complete the Government required background check form at time of the proposal submission, and must maintain the level of security required for the life of the Contract.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter by the CO. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The follow personnel are considered key personnel by the government:

The Contractor shall provide and identify within fourteen (14) business days after contract award.

1.6.10.1. Contract Manager. The contractor shall provide a Contract Manager and a Deputy Contract Manager who shall be responsible for the performance of the work. The names of these persons must be designated in writing to the Contracting Officer.

1.6.10.2. The contract manager and deputy shall have the full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.10.3. The contract manager and deputy shall be available during normal duty hours within 30 minutes to meet with government personnel (designated by the contracting officer) to discuss problem areas. After normal duty hours, the manager or alternate shall be available within (2) two hours of request.

1.6.10.4. The contract manager and deputy shall be able to read, write, speak, and understand English

1.6.11. Contractor Employee General Requirements. The contractor shall not employ persons for work on this contract if such employees are considered by the contracting officer to be a potential threat to the health, safety, security, general well-being, or operational mission of the facility. All Contractor personnel shall present a neat appearance and be easily recognized as contractor personnel.

1.6.11.1. The contractor shall determine the appropriate number of personnel to perform all aspects of this contract and at a minimum shall have employees with the following current and valid professional certifications and/or experience, as noted, before starting work under this contract.

1.6.11.2. Senior Electronics Technician. The Contractor shall provide at least one Supervisory Senior Electronic Technician capable of on-site design of installation of devices such as cameras, alarm points, and access control devices with 10 years of documented experience.

1.6.11.3. Technical Personnel. The Contractor shall provide a sufficient number of qualified electronic technicians to fulfill the requirements of preventive and corrective maintenance of all equipment identified under this contract.

1.6.11.3.1. Qualifications. The Contractor shall provide at least 75% of its technical staff that have more than five (5) years experience installing, repairing, maintaining, troubleshooting, testing, and calibrating security devices, components, and associated materials.

1.6.11.3.2. Skill Levels. The Contractor shall provide technical staff at the Electronic Technician III level.

1.6.11.3.3 Operations Personnel. The Contractor shall provide sufficient number of personnel for the operation of the Video Monitoring Center (titled the Product Security Station) during the stated hours of operation. The Contractor shall provide qualified personnel suited to perform the work as described in the WCF standard operating procedures.

1.6.11.3.4 Certifications and Training. The Contractor shall have certified personnel for the operations, installation, maintenance, testing, and calibrations of security equipment and all its sub-components and personnel trained as noted:

1.6.11.3.4.1. Fiber Optic Installation, Service, and Support

1.6.11.3.4.2 Intrusion Detection Subcomponents

1.6.11.3.4.2.1. Fence Protection System Processor

1.6.11.3.4.2.2 Perimeter Microwave System

1.6.11.3.4.2.3 Ported Coaxial Cable System

1.6.11.3.4.3. CCTV Sub

1.6.11.3.4.3.1. Installation and configuration

1.6.11.3.4.3.2. Fiber Optic Transceivers

1.6.11.3.4.3.3. Compaq/DEC VAXft 3000 Model 310 computer system.

1.6.11.3.4.3.4. Open VMS (version 5.4) operating system and Record Management Services (RMS) data files.

1.6.11.3.4.3.5. Operating and maintenance of DEC VT (VT320 and VT520) terminals.

1.6.11.3.4.3.6. Identiv UTrust Velocity integration.

1.6.11.3.4.3.7 Identiv Access Control Systems (Card readers, MX series controllers.).

1.6.11.3.4.3.8. Senstar Ported Coax Equipment.

1.6.11.3.4.4. AutoCAD.

1.6.11.3.4.5. Medeco Lock products.

1.6.11.3.4.6. Corbin Lock products.

1.6.11.3.5. Certifications. The Contractor shall maintain on file all training certificates and certifications. Certificates/certifications shall be available for review by the COR.

1.6.11.3.6. The contractor shall not employ any person who is nor was an employee of the U.S.

Government if employing that person would create a conflict of interest.

1.6.12. Identification of Contractor Employees: All contract personnel (to include subcontractors) attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractor personnel shall clearly identify themselves as a Contractor and shall be required to wear identification (ID) badges in a visible location on the front of exterior clothing, above the waist, (except when safety or health reasons prevent such placement). ID badges shall be worn at all times when performing work. ID badges shall have an identification picture, and shall state the name of the individual and the company they represent. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. Contractor personnel are prohibited from possessing weapons, firearms or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on BEP premises.

1.6.13. Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government.

The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.14. Other Direct Costs: As depicted in the PWS.

1.6.15. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17. PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT SPECIALIST. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative BEP Bureau of Engraving and Printing COR Contracting Officer Representative COTS Commercial-Off-the-Shelf FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 CO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Facilities: The government will furnish or make available facilities described in Technical Exhibit 5. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which work-arounds have been established. Should a hazard be subsequently identified, the government will correct OSHA hazards according to government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the contractor.

3.1.1. Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor. Further, the government will assume no liability or responsibility for the contractor's compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities. Before any modification of the facilities performed by the contractor at his or her expense, the contractor shall furnish the contracting officer documentation describing, in detail, the modification requested.

3.1.2. No alterations to the facilities may be made without specific written permission from the contracting officer. In the case of alterations necessary for compliance with the OSHA, such permission must not be unreasonably withheld. The contractor shall return the facilities to the government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities must only be used in performance of this contract.

3.2. Utilities/Services: The Government will provide utilities to include electricity, water, and sewage. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.2.1. Government-Furnished Utilities. The government will provide utilities to include electricity, water, and sewage.

3.2.2. Telephone Services. The government will provide telephone services within the contractor’s work space.

3.2.3. Custodial Services. The government will provide basic custodial/janitorial services in the contractor’s office area.

3.2.4 LAN and E-Mail Accounts. The government will provide accounts for computer LAN, Internet, and email access. The COR will request accounts be established for on-site supervisory/management personnel and Product Security Station (PSS). The contractor personnel shall meet BEP IT training requirements and sign a BEP IT Rules Agreement.

3.2.5 Security, Safety, and Workplace Training. The government will provide time and materials for any training the BEP deems required by contractor personnel.

3.2.6. Environmental, Health, and Safety Requirements. Contracted services must be performed in a manner consistent with the Bureau of Engraving and Printing (BEP) Environmental, Health, and Safety (EHS) policy (see section 4.1.2), and applicable EHS laws, regulations and other applicable requirements, codes and standards. The BEP contractually transfers responsibility to its contractors for compliance with applicable environmental, health, and safety laws and regulations, BEP policies, and for adherence to standards identified in contracts.

All contractors must comply with the requirements and procedures established through the BEP WCF Environmental Management System (EMS). These requirements include those contained in this document and those that are communicated by the COR or the EHS Branch.

3.2.6.1. All contractors conducting construction or other services at the Western Currency Facility must carry out their contractual services in a manner that is consistent with the principles and commitments reflected in BEP’s Environmental Health and Safety (EHS) Policy.

It is the policy of the BEP to produce the currency of the United States of America and other securities in a manner that minimizes negative environmental, health and safety impacts of our operations and products to the fullest extent possible. Specifically the Bureau commits to:

• The preservation of human and natural resources through injury and illness risk reduction and environmental stewardship;

• Work to continually improve the Bureau’s environmental, health and safety management system by identifying and analyzing EHS aspects and impacts, developing plans and programs to minimize negative impacts and to periodically evaluate the results;

• Integrate EHS considerations into all business decisions, including forecasting changes to the internal and external business environment and establishing direction to address anticipated changes.

• Comply with all applicable Federal, state and local environmental, health and safety laws and regulations, Executive Orders and other requirements;

• Implement pollution prevention practices in order to realize overall improvements in environmental performance outcomes; and

• Support all Bureau personnel at all levels in their responsibilities to prevent pollution to the environment and eliminate risks to human health and safety wherever and whenever possible.

3.3. Equipment: The government will provide the contractor equipment listed in Technical Exhibit 3.

3.4. Initial Inventory. An initial inventory of Government furnished property shall be made jointly by the Contractor and the COR or his or her designate, on or before the contract start date.

The operational or condition status shall be jointly determined. Any item found to be not in working order, or not suitable for its intended purpose, will be recorded and the COR and the Contractor shall certify as accurate the joint inventory. All inventory listings will utilize a Hand Receipt, to record inventory data. The Contractor shall keep current the inventory listing. The Contractor shall be accountable to the COR for equipment and supplies received for use during the contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Tools, Lifts, Other Equipment: The Contractor shall provide all necessary tools, lifts, safety equipment, and other equipment and PPE required to accomplish the work by this contract. All tools, lifts and equipment must in good operating condition and are subject to inspection and review by the COR.

4.3 As-Built Drawing Equipment. For the purpose of maintaining drawings, the Contractor shall have on-site a CAD color printer-plotter capable of printing to a 42 inch wide paper, AutoCAD 2014 or higher with license for minimum of two users (one for the COR and one for the Contractor), two workstations with 20 inch monitor and capable of processing architectural drawings at a computer speed offered by the latest technology. Each station shall print to the plotter and shall be capable of sharing files between the two stations.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for Operations and Maintenance of the security equipment which includes scheduled preventive maintenance, unscheduled corrective maintenance, operations and maintenance of all sub-components (i.e., access control, intrusion detection, closed circuit TV), and other miscellaneous work. The Contractor shall, to the extent possible, minimize impacts on facility operations when performing all maintenance services. The Contractor shall establish and maintain a Preventative and Corrective Maintenance Program within 30 days after contract start date which is subject to approval by the COR.

The contractor shall provide all personnel, equipment, tools, materials, supervision, management, labor, materials, supplies and other items as necessary to plan, schedule, perform; operations, maintenance, reconfiguration and re-engineering, monitoring, and emergency repairs of the security equipment and all sub-components.

5.2. WCF Integrated Security System (WISS) Scheduled Preventive Maintenance (PM).

5.2.1. Perform on-site PM for items, equipment, parts, devices or materials needed or used to make the Integrated Security System fully functional. It includes, but is not limited to cameras, card readers, relay expansion boards, controllers, alarm devices, isolation zone sensors, ported coax sensors, electric door strikes, magnetic locks, balance magnetic switches, controller boards, wire ways, x-ray machines, magnetometers, turnstiles, portals, under vehicle inspection systems, vault doors, safes, locks, vehicle barriers, perimeter lighting, and microwave heads.

5.2.2. In addition, PM is required for items, equipment, parts, or materials needed by the Security Division to perform its mission, such as, but not all inclusive of, vehicle access devices, barriers, gates, gate openers, turnstiles, attack-resistant bi-fold doors and vault doors (Federal Reserve Vault , Plate Vault, and Visitor Center Vault doors).

5.2.3. The Contractor shall submit a Preventative and Corrective Maintenance Program to ensure that all WISS sub-systems, equipment and materials operate and function within specified manufacturer parameters and criteria (100% of the time). The Contractor shall abide by the manufacturers recommended / suggested preventative calibration and testing requirements and shall submit weekly performance/inspection records detailing the dates, times, discrepancies, and technician(s) that completed each PM. The Contractor shall maintain a log of weekly, monthly, and quarterly scheduled and completed PM’s. The contractor shall keep the schedule current.

The COR will sign and date the log weekly identifying completed PM.

5.2.3.1. Schedules. The Contractor shall submit the initial weekly, monthly and quarterly schedule ten (10) working days prior to contract start date and will continue provide updates to the COR during the duration of the contract.

5.2.3.1. Other Requirements Related to Operation and Maintenance

5.2.3.1.1. Meetings. Contractor’s Project Manager shall attend regular meetings as convened by the COR and/or designee to review matters related to the contract, discuss problems, and recommend solutions and to discuss ongoing/upcoming projects. Matters determined urgent by the WCF, the Contractor shall respond to a meeting request within one working day of receiving the request.

5.2.3.1.2. Isolation Zone. The Contractor shall maintain the ground surface between the exterior perimeter security fences to ensure that devices located between the fences operate as specified.

Such maintenance shall include eliminating all visible signs of vegetation between the fences as well as noticeable protrusions or indentations of surface gravel between the fences.

5.2.3.1.3. Exterior Lighting. The Contractor shall provide corrective maintenance / repair, for exterior lighting, on a quarterly basis. Corrective maintenance / repair will be done during the same period of time the exterior camera preventative maintenance is being done. Weather conditions must be taken into consideration in determining when the corrective maintenance /repair will actually be done.

5.2.3.1.4. Magnetometers and X-Ray Machines. The contractor shall provide preventative and corrective maintenance, test, and calibration (as required) for the magnetometers and X-Ray machines on a weekly basis and/or as directed by the COR. Procedures / regulations will be provided by the government at a later date.

5.2.3.1.5. As-Built Drawings. The Contractor shall maintaining As-Built drawings of all Integrated Security System components. Drawings will be kept electronically on the BEP LAN and printed as requested by the COR, as he/she deems necessary. Drawings will be updated no less than 5 days after a system alteration. Drawings, regardless of media type shall not be removed from the facility without explicit written permission from the COR, Physical Security Branch Manager, or Security Division Manager.

5.2.3.1.6. Electronic Communication. The primary means of electronic communication or file transfer shall be made using the BEP Local Area Network (LAN). The secondary means of file transfer may be accomplished via BEP approved media (e.g BEP provided thumb drive, external hard drive). When files are provided by this media, encryption and passwords are not necessary.

The above-mentioned media will be marked as required by the COR. Use of non-BEP networks or email systems is not permitted.

5.2.3.1.7. Bench Stock. The contractor shall identify and present recommended bench stock quantities to have on hand for immediate employment as directed,30 days after contract award and then quarterly thereafter. These recommendations shall be submitted to the COR for approval. Upon approval, the contractor shall obtain the materials and supplies and appropriately store them in government provided storage area.

5.2.3.1.8. Property Accountability. The Contractor shall maintain a detailed inventory of all O&M existing equipment. In addition, all inventory will be loaded into the BEP inventory and work order system (Maximo). All new and added equipment shall be added to the inventory which will be submitted on a monthly basis and readily available for review by the COR. For all equipment designated for disposal; the Contractor shall complete the required paperwork for COR approval, before executing disposal actions.

5.2.3.1.9. Locks. The Contractor shall be responsible for locksmith services for all doors containing Medeco and Corbin locksets. This includes PMs, changing and rekeying, and the cutting and stamping of keys. Locksmith service requests will be completed within 1 day for low security locks (Corbin) and within 4 hours for high security locks (Medeco). The WCF has approximately 600 doors; 300 equipped with Medeco cores and 300 equipped with Corbin cores.

5.2.3.1.10. Lifecycle Management. During the duration of the contract the Contractor is responsible for ensuring compatibility & integration between all software and equipment. This term will be in place during the duration of the contract and Option Years. All equipment installed during the duration of the contract will have a one (1) year warranty for software, hardware, and workmanship related to the construction/ setup of equipment. Contractor is responsible for ensuring that equipment will maintain an operational functionality for a term of 1 year where if any failure of software, hardware, or errors in labor are discovered, than it is the responsibility of the contractor to update, correct, troubleshoot, reset, replace, or rewire during the duration of the 1 year limited warranty of the equipment and labor performed. The contractor will be responsible for any failures that occur as a result of the labor of a subcontracted party and thus held liable for all repairs and integration of the software, hardware, and/or workmanship.

5.2.3.1.11. Miscellaneous Assistance and Release of Information. The Contractor shall provide required assistance, information, and/or release of information as directed by the COR to other Contractors and/or other WCF employees in regards to the WISS and any security related equipment, element, or activity.

5.3. Unscheduled Corrective Maintenance. Perform corrective (unscheduled) maintenance on failed or malfunctioning sub-systems, components, or on any item due to normal wear and tear, damage from natural or man-made causes or technological reasons. Corrective maintenance will be performed in the most efficient and cost effective manner for any item, equipment, parts or materials listed or covered by this contract. Corrective maintenance is classified into two categories (routine or emergency) depending on the severity of the malfunction and impact that it may cause on the security of the facility and/or production.

5.3.1. All corrective maintenance will be considered routine repair and corrected during normal duty hours. The Contractor shall respond to Problem Notifications from the COR, preferably on the same day, but no later than the next duty day, and assess the situation. These notifications will be made via telephone and/or in-person. Corrective maintenance shall be completed within by the close of the second business after notification.

5.3.2. Emergency Corrective Maintenance. Upon notification from the COR of an emergency corrective action response, the Contractor shall respond to Emergency Problem Notification, from the COR within 2 hours (in good weather and barring traffic issues and within 4 hours during inclement weather), assess and make immediate repairs. Emergency corrective maintenance includes times outside normal work hours; e.g. evenings, weekends, and/or holidays and work that exceeds the normal work day.

5.3.3. Security Problem Notification Log. The Contractor will maintain a log of the date and time a notification was received, who made the notification, date and time the work was assigned to the technician(s), the date and time the work was completed, whether the work was routine or emergency, and the hours outside of normal business hours it took to correct, if any. The COR will sign the log at the completion of each occurrence. The Contractor will submit a copy of the Security Problem Notification Log monthly to the COR, NLT the 5th of each month.

5.4. Product Security Station CCTV Sub-system Operation. The Contractor shall:

5.4.1. Monitor and Record Live Camera Coverage. The Product Security Station (PSS) will be staffed at all times (24/7/365) by no less than two (2) operators. The first and second CCTV operator positions will be staffed with fully trained and qualified individuals. The first and second CCTV operator positions will be responsible for monitoring live camera coverage from the PSS CCTV Sub-system Monitoring Consoles as outlined in the PSS Operating Procedure.

Note: As directed by the COR, the PSS CCTV operators may be directed to retrieve, monitor, and review recorded video on a case-by-case basis.

5.4.1.1. Break Relief. The first and second CCTV operator positions are authorized two (2) 15 minute breaks and one (1) 30 minute lunch break away from the PSS during an eight (8) hour shift. Other break relief from the PSS may be granted on a case-by-case basis. Each CCTV operator shall be relieved by one another and/or by another trained and qualified CCTV operator prior to departing the PSS for a break, lunch, or end of shift.

5.4.1.2. Training and Qualifications. All operators will be trained in accordance with the PSS Training Plan. Training will be provided by the contractor and the BEP.

5.4.1.3. Location. The first and second CCTV operators positions will conduct operations in the room (A-250) identified as the Product Security Station (PSS).

5.4.2. Review, Monitor, Retrieve, and Maintain Recorded Video. A third CCTV operator position is required to be staffed at all times (24/7/365). The third CCTV operator position will be staffed with a fully trained and qualified individual. The third CCTV operator position will be responsible for reviewing, monitoring, retrieving, and maintaining recorded video as outlined in the Product Security Station Operating Procedure. The third CCTV operator will augment and/or individually relieve the other two PSS operators for authorized breaks and meals.

5.4.2.1. Hours of Operation. The third CCTV operator position, as noted above, will be staffed 24 hours/day, 7 days week. Note: As directed by the COR, the PSS staffing may be reduced if the Production Area is shut down for an extended period of time on a case-by-case basis.

5.4.2.2. Break Relief. The third CCTV operator position is authorized two (2) 15 minute breaks and one (1) 30 minute lunch break away from the PSS during an eight (8) hour shift. Other break relief from the Product Security Station may be granted on a case-by-case basis. The third CCTV operator position will be relieved by another trained and qualified CCTV operator prior to departing the PSS at the end of shift.

5.4.2.3. Requirements. At a minimum, the third CCTV operator will be responsible for performing the following duties listed below:

5.4.2.3.1. Review recorded video for areas that have been identified as a critical area by the BEP on a daily and/or scheduled basis.

5.4.2.3.2. Expediently retrieve any video data kept in storage, as needed, by BEP representatives.

5.4.2.3.3. Duplicate video data in multiple media format, as needed, by BEP representatives.

5.4.2.3.4. Provide special monitoring and recording for investigations, special events, and/or projects.

5.4.2.3.5. Search and retrieve video data of incidents or events from previous recordings as per instructions based on request form for services.

5.4.2.3.6. Generate, prepare and analyze reports related to monitoring the CCTV sub-system.

5.4.2.3.7. Provide quality assurance reviews / preventative maintenance checks for recorded video on a scheduled basis.

5.4.2.3.8. Exchange all video data (supporting DVRS Libraries, etc.) on a recurring basis as determined by the system’s capacity and/or BEP requirements.

5.4.2.3.9. Maintain all video data with adequate controls for inventory and storage using available tools and equipment such as bar code scanners, labeling machines, or signage on shelves, for efficient operation requirements.

5.4.2.3.10. Monitor camera recording system logs/status reports.

5.4.2.3.11. Training and Qualifications. All operators will be trained in accordance with the Product Security Station Training Plan. Training will be provided by the contractor and the BEP. The COR will approve changes or deviations to the training plan.

5.4.2.3.12. Location. The third CCTV operator position will conduct operations in the room (A-

250) identified as the Product Security Station (PSS) and the room (A175) identified as the Training and Maintenance Room (T&M).

5.4.2.4. Schedule of Shift Changes. The contractor shall provide, for COR approval, a schedule of shift changes for the operation of the Product Security Station within 30 days after the…