2025-UWMSN-00960-RFB CART in English and Other Languages Price List Contact Info Piggybacking Options.xlsx
XLSX spreadsheet 26 KB Posted
- Attached to
- CART in English and other languages
- Contract number
- UWMSN-2026-5185-CART
- Issued by
- Wisconsin
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2025-UWMSN-00960-RFB CART Price List Summary
This document is a price list and contact information resource associated with a Request for Bid (RFB) for CART (Computer-Aided Real-Time) services in English and other languages under the University of Wisconsin Purchasing Consortium (UWPC). The contract vehicle enables piggybacking options, allowing authorized entities to leverage the awarded pricing and terms. The document is designed to support state and local procurement processes by providing standardized vendor information and pricing structures for captioning and real-time transcription services.
The price list establishes rates for CART services across multiple language options and service delivery formats. The document facilitates access to pre-negotiated pricing that state agencies, local governments, educational institutions, and other eligible organizations can utilize without conducting separate competitive procurements. Specific pricing tiers, service parameters, vendor contact details, and piggybacking eligibility criteria are outlined to enable straightforward adoption of the contract vehicle's terms and pricing by authorized users throughout the state procurement system.
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Summary
| Contract Number UWMSN-2026-5185-CART | |||||||
| Supplier | Sales Rep | Phone | Ordering contact (if different than Sales Rep) | Awarded | Contract Available To: | Fully Executed BAA | |
| 20/20 Captioning & StenoCART, Inc. |
3702 Chase Ct.
| Newtown Square, PA 19073 | Chris Hopkins | chris@2020captioning.com | 800-870-1795 x501 | Lot 1 & 2 | UW Campuses, State Agencies and Municipalities | Yes |
| Access Resource, LLC |
70351 N. Long Lake Dr.
| Saint James, MN 56081 | Karen L. Skow | karen@access-resource.com | 507-327-1080 | Lot 2 | UW Campuses, State Agencies and Municipalities | Yes |
| Ai-Media Technologies, LLC |
586 Main St.
Farmingdale, NY 11735 Cassie Miller Cassie.Miller@ai-media.tv 800-335-0911 x728 Cassie Miller or Operations Coordinators.na@ai-media.tv
| 800-335-0911 | Lot 1 | UW Campuses, State Agencies and Municipalities | Yes |
| All County Captions |
547 Marietta Ave.
| Thornwood, NY 10594 | Lisa Zenker | lisazenker@allcountycaptions.com | 516-380-9233 | Lot 1 & 2 | UW Campuses, State Agencies and Municipalities | Yes |
| Hamilton Relay, Inc. |
1006 12th St.
| Aurora, NE 68818 | Melissa McMahan – | melissa.mcmahan@hamiltonrelay.com | 301.338.0890 | Whitney Cummings – whitney.cummings@captionfirst.com PRIMARY NUMBER: 719.301.1740 (719.377.4666 ext. 807 or 719.941.9557 ext. 225) | Lot 2 | UW Campuses, State Agencies | Yes |
| Hardeman Realtime, Inc. |
7901 42nd St. N Pinellas Park, FL 33781 Carmin Beardsley cbeardsley@hricart.com 503-750-9211 Amy Garver agarver@hricart.com
| 503-888-1327 | Lot 1 & 2 | UW Campuses, State Agencies and Municipalities | Yes |
| Karas Enterprises |
15 W. Gay St., 2nd Floor
| West Chester, PA, 19380 | Adam Karasch | adam@karasch.com | 800-621-5689 x102 | Lot 1 & 2 | UW Campuses, State Agencies and Municipalities | Yes |
| Keystone Interpreting Solutions, Inc. |
W356 N6675 Grey Hawk Circle
| Oconomowoc, WI 53066 | Michael Maffucci | wiscontract@kisasl.com | 262-214-0430 | Lot 1 | UW Campuses, State Agencies | Yes |
| Partners Interpreting, LLC |
11 Robert Toner Blvd., Ste. 5 #316
| North Attleboro, MA 02763 | T.J. DiGrazia | tjdigrazia@partnersinterpreting.com | 508-699-1477 x 108 | Lot 1 & 2 | UW Campuses, State Agencies and Municipalities | Yes |
| Purple Communications, Inc. |
13620 N FM 620, Bldg. C, Suite 100 Austin, TX 78717 Keith Wheeler Keith.wheeler@purple.us 512-412-3946 Interpreting Services Department interpreting@purple.us
| 866-669-7707 Ext 6 | Lot 2 | UW Campuses, State Agencies and Municipalities | Yes |
| SignGlasses, LLC |
159 W. Broadway, Ste. 200-261 Salt Lake City, UT 84101 Joel Kamen Joel@signglasses.com 801-923-2624 Lot 2 UW Campuses, State Agencies and Municipalities Yes mailto:melissa.mcmahan@hamiltonrelay.com Lot 1 English CART Rates
| 2020 Captioning & stenoCART Inc | Ai-Media | All County Captions | Hardeman Realtime Inc | Karas Enterprises | Keystone Interpreting Solutions | Partners Interpreting LLC | SignGLasses LLC | |
| Lot 1. Remote CART English SERVICE | HOURLY RATE | Hourly Rate | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE |
| Remote CART Services (English captions) | 96.8 | Human $79 /Hr | LEXI $ 35 /Hr | $ 100 /Hr | $ 95.00 /Hr | $ 95.00 /Hr | 100/hr | $ 90 /Hr | $ 110 /Hr |
| Remote CART Services: | DQ | |||||||
| Weekend, Holiday & between the hours of _____ PM and _____ AM. (5:00 PM and 8:00 AM are University Standard) | 96.8 | Human $79 /Hr | LEXI $ 35 /Hr | $ 180 /Hr | $ 95.00 /Hr | $ 100 /Hr | 110/hr | $ 99 /Hr | $ 110 /Hr |
| Short Notice Request: | ||||||||
| Customer may be billed at this rate if the appointment is scheduled less than 24 hours prior to appointment time. | 96.8 | Human $79 /Hr | LEXI $ 35 /Hr | $ 180 /Hr | $ 95.00 /Hr | $ 100 /Hr | 110/hr | $ 99 /Hr | $ 135 /Hr |
| Minimum Billing Hours | 1 | 1 | 2 | 1 | 1 | 1 | 1 | 1 hour (60 minutes) |
| List of all web-based caption display platforms/applications currently used to provide captions remotely e.g. Streamtext, 1CapApp, Eclipse Bridge Mobile, Adobe Connect Add-In, Zoom, Microsoft Teams, WebEx, YouTube Live, etc. | 1CapApp, Streamtext, Blackboard, EclipseBridge, Adobe Connect, Zoom, Teams, Webex, YouTube, etc. | AI-Media can send captions to platforms such as MS Teams, Zoom, WebEx, GoToMeeting, StreamText, iCap, YouTube, Vimeo, and Facebook. AI-Media is also capable of sending captions to many other platforms and would be happy to test any system integration, for both real-time and video captioning, | Streamtext, Caseview Net | HRI seamlessly integrates with all major web-based captioning platforms, including StreamText, 1CapApp, Eclipse Bridge Mobile, Zoom, Microsoft Teams, WebEx, YouTube Live, Adobe Connect, and any additional platforms requested by the University. | Yes, we will provide the remote services based on the University's preference | StreamText, 1CapApp, Google Meets, Zoom, |
MS Team, YouTube Live, Adobe Connect,
| WebEx, EEG iCap | StreamText, 1CapApp, Google Meets, Zoom, MS Team, YouTube Live, Adobe Connect, WebEx, EEG iCap | SG can use all of the display platforms listed - Streamtext, 1CapApp, Eclipse Bridge Mobile, Adobe Connect Add-In, Zoom, MS Teams, WebEx, YouTube Live. We also include our own live caption link/platform through our complimentary platform. | |||||||
| Contractor’s preferred web-based caption display platform/application | 1CapApp | AI- Live | Streamtext, Caseview Net | HRI has no preferred platfroms and is familiar with the StreamText needs of UW - Madison. | Zoom, Streamtext | StreamText | StreamText | SG can utilize any platform the University prefers. We also include our own live caption link/platform through our complimentary platform. |
| Indicate the number of captioners available for remote CART who have at least one of the following certifications: | ||||||||
| Certification | Number | Number | Number | Number | Number | Number | Number | Number |
| RMR (Registered Merit Reporter | 6 | see narrative below | 15 | 25 | 50 | 10 | 175 | 5+ |
| CRC (Certified Real-time Captioner) | 33 | see narrative below | 50 | 67 | 50 | 10 | 175 | 10+ |
| CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) | 6 | see narrative below | 50 | 25 | 50 | 10 | 175 | 5+ |
| CCP (Certified CART Provider) | 6 | see narrative below | 50 | 20 | 50 | 10 | 175 | 10+ |
| All of our captioners are internally credentialed in line with the National Court Reporters Association and undergo rigorous training, passing assessments with at least 98.75% accuracy using the NER model. They are regularly reviewed for speed and accuracy. |
Our training program methodology has been approved and signed off by Dr. Pablo Romero-Fresco, creator of the NER Model, who has independently evaluated our program, NER scores, transcripts, and training to ensure accurate scoring. Advanced Training and Upskilling
Lot 2 Non-English Rates
| 20/20 Captioning & stenoCART Inc | Access Resources | All County Captions | Hamilton Relay Inc | Hardeman Realtime Inc | Karas Enterprises | Keystone Interpreting Solutions | Partners Interpreting LLC | SignGLasses LLC | Purple Communications | |
| Lot 2. Remote Other Language Service: | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE | HOURLY RATE |
| Remote CART Other Language services of each captioner: | 145/180 | $ 179.00 /Hr | $ 150 /Hr | See accompanying Document for Other Language Service Pricing | $ 145.00 - 300.00 /Hr | $ 144.00 - 169.00 /Hr | $ 200 /Hr | $ 195 /Hr | $ 150 /Hr | $ 201.00 /Hr |
| Language(s): ____________________________________________ | ||||||||||
| Remote Other Language Services: | 145/180 | $ 179.00 /Hr | $ 150 /Hr | See accompanying Document for Other Language Service Pricing | $ 145.00 - 300.00 /Hr | $ 189/Hr | $ 210 /Hr | $ 205 /Hr | $ 150 /Hr | $ 222.50 /Hr |
| Weekend, Holiday & between the hours of _____ PM and _____ AM. (5:00 PM and 8:00 AM are University Standard) | ||||||||||
| Short Notice Request: Customer may be billed at this rate if the appointment is scheduled less than 24 hours prior to appointment time. | 145/180 | $ 189.00 /Hr | $ 175 /Hr | Not Available | $ 145.00 - 300.00 /Hr | $ 185 /Hr | $ 230 /Hr | $ 225 /Hr | $ 150 /Hr | $ 233.00 /Hr |
| Minimum Billing Hours. | 1 | 1 | 2 hrs | See accompanying Document for Other Language Service Pricing | 1 hour | 1 | 1 Hour Minimum | 1 Hour Minimum | 1 hour (60 minutes) | 1 |
| List of all web-based caption display platforms/applications currently used to provide captions remotely e.g. Streamtext, 1CapApp, Eclipse Bridge Mobile, Adobe Connect Add-In, Zoom, Microsoft Teams, WebEx, YouTube Live, etc. | 1CapApp, Streamtext, Blackboard, EclipseBridge, Adobe Connect, Zoom, Teams, Webex, YouTube, etc. | StreamText, iCap, 1CapApp, Zoom, Microsoft Teams, WebEx, YouTube Live, Facebook Live, BlackBoard Collaborate, Caseview Net. We can support most applications | streamtext/caseview net | Streamtext, Adobe Connect Add-In, Zoom, WebEx, YouTube Live | HRI seamlessly integrates with all major web-based captioning platforms, including StreamText, 1CapApp, Eclipse Bridge Mobile, Zoom, Microsoft Teams, WebEx, YouTube Live, Adobe Connect, and any additional platforms requested by the University. | Yes, we will provide the remote services based on the University's preference | StreamText, 1CapApp, Google Meets, Zoom, MS Team, YouTube Live, Adobe Connect, WebEx, EEG iCap | StreamText, 1CapApp, Google Meets, Zoom, MS Team, YouTube Live, Adobe Connect, WebEx, EEG iCap | SG can use all of the display platforms listed - Streamtext, 1CapApp, Eclipse Bridge Mobile, Adobe Connect Add-In, Zoom, MS Teams, WebEx, YouTube Live. We also include our own live caption link/platform through our complimentary platform. | 1CapApp, Zoom, MS Teams |
| Contractor’s preferred web-based caption display platform/application | 1CapApp | StreamText and Zoom | streamtext/caseview net | Streamtext | HRI has no preferred platfroms and is familiar with the StreamText needs of UW - Madison. | Zoom, Streamtext | StreamText | StreamText | SG can utilize any platform the University prefers. We also include our own live caption link/platform through our complimentary platform. | 1CapApp |
| Please specify if the captioner can provide services from a non-English language to non-English captions or if they can provide captions for a request with both English and a non-English event. | English and non-English available | Our Spanish captioners caption English-to-Spanish, Spanish-to-English, and Spanish-to-Spanish. | spanish to spanish captions, English to spanish captions, others available upon request | We only caption the source language, we do not provide translation from one language to another. | HRI provides flexible real-time captioning in source-to-source, source-to-target, or target-to-source configurations, depending on the specific request and captioner availability. | Yes. Our Captioners will listen to the non-English language being spoken and caption for display in the same non-English language. | Simultaneous translation from English to non-English Language or non-English Langauge to English language captions. | Simultaneous translation from English to non-English Language or non-English Langauge to English language captions. | SG can provide either service. | Not Available |
| Ex: One captioner who can provide spoken Italian to Italian captions. One captioner who can provide both spoken English to captioned English and spoken Italian to Italian captions within one event. | We have also provided captioning for Latin classes. | Correct | Yes, we do have a captioner that can specific | |
| handle your Italian needs. | Not Available |
| We are NOT looking for use of auto translation with an English captioner. | No AI is used in our captioning services. All of our captions are human-generated, high quality captions by exceptional captioners. | Understood, no auto translations will be used. | ||||||||
| Indicate the number of captioners available for remote CART who have at least one of the following certifications: | ||||||||||
| Certification | Number | Number | Number | Number | Number | Number | Number | Number | Number | Number |
| RMR (Registered Merit Reporter | BLANK | 15 | 25 | The reason we did not complete this is that the certifications listed are all certifications through the National Court Reporting Association (NCRA). The NCRA does not provide certification for non-English captioners and to our knowledge, there is no certifying body for non-English captioners. All of the captioners in the other languages have at least five years’ experience performing the required services. | 6 on staff - numerous IC's in other countries with their specific certifications | 10 | 10 | 10 | 5+ | BLANK |
| CRC (Certified Real-time Captioner) | 4 | 45 (Both CBC & CCP certifications were combined into one CRC Certification as of January 2016) | 50 | see above | 6 on staff - numerous IC's in other countries with their specific certifications | 10 | 10 | 10 | 10+ | 5 |
| CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) | BLANK | CBC & CCP were combined into the CRC certification, so many captioners do not list this as a current certification | 50 | see above | 6 on staff - numerous IC's in other countries with their specific certifications | 10 | 10 | 10 | 5+ | BLANK |
| CCP (Certified CART Provider) | BLANK | CBC & CCP were combined into the CRC certification, so many captioners do not list this as a current certification | 50 | see above | 6 on staff - numerous IC's in other countries with their specific certifications | 10 | 10 | 10 | 10+ | BLANK |
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