2025 LDC PWS.pdf

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PKA- Laundry Dry Cleaning Services - McConnell AFB
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FA4621LDC0001
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This Performance Work Statement (PWS) details laundry and dry cleaning services for McConnell Air Force Base (AFB) in Kansas. The contract requires a contractor to provide comprehensive laundry and dry cleaning services for multiple customers, including Non-Appropriated Funding (NAF) and Appropriated Funding (APF) customers such as the Air Capitol Inn, various dining facilities, Honor Guard, Security Forces, and multiple maintenance squadrons.

Key requirements include daily pickup and delivery of linens, uniforms, rags, and other textiles across different facilities, with specific folding and packaging standards. The contractor must clean and return items within 24 hours to 7 days depending on the item type, maintain quality control, and comply with base security protocols. The annual workload estimates include thousands of items across categories like bath towels, sheets, uniforms, and specialized items like flight crew equipment. The contract covers washing, dry cleaning, and handling of potentially hazardous substances, with precise delivery locations and time requirements for each customer group.

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Laundry and Dry Cleaning (L&DC) Services McConnell AFB, KS Attachment 1 – Performance Work Statement (PWS)

PERFORMANCE WORK STATEMENT (PWS)

FOR

AT

McConnell AFB, KS

27 February 2025

PERFORMANCE WORK STATEMENT (PWS)

FOR

LAUNDRY AND DRY CLEANING SERVICES

1. DESCRIPTION OF SERVICES: The contractor shall provide all personnel, equipment, vehicles, materials, supervision, and any other items and services necessary, with the exception of Government Furnished Property (GFP), to perform laundry and dry cleaning services for McConnell AFB (MAFB), Kansas, as defined in this Performance Work Statement (PWS). The contractor shall comply with all local, county, state, federal and commercial standards as well as the contract terms and conditions. The contractor is expected to use innovative solutions to effectively accomplish PWS requirements in a timely manner at reduced costs and in a way that fosters pride and ownership.

1.1. SPECIFIC REQUIREMENTS: The contractor shall provide laundry and dry cleaning services for the customers described in paragraphs 1.1.1 through 1.1.2.10, Non-appropriated funding (NAF) customers and Appropriated Funding (APF) customers. Each customer requirement has different focal points for laundry/dry cleaning pickup and drop-off as well as different general requirements. The following appendixes provide key information in addition to the information provided in this PWS:

Appendix 1 – Annual Workload Estimates Appendix 2 – Folding and Packaging Requirements Appendix 3 – APF Delivery Locations Appendix 4 – Delivery Time Requirements Appendix 5 – Daily Receiving Report (DRR) Appendix 6 – Housekeeping Linen Request Appendix 7 – Surge and Unexpected Requirements Appendix 8 – Potential Hazardous Substances List Appendix 9 – Government Furnished Equipment (GFE) Appendix 10 – Authorized Customer Contact Information

1.1.1. Non-Appropriated Funding (NAF) Customer. The NAF customer is the Air Capitol Inn (ACI). The pick-up and delivery point for the ACI is the Laundry Receiving Room located in Building 196. The contractor shall provide pickup and delivery at this location seven (7) days a week in accordance with the hours of operation provided in paragraph 4.1.

1.1.1.1. ACI Pickup. The contractor shall collect and count all linens to be cleaned each day.

The contractor shall pick up laundry from each of the five housekeeping stations/rooms and take the dirty laundry to the Laundry Receiving Room located in building 196. Counting shall be conducted in the Laundry Receiving Room prior to transporting the laundry to the contractor’s facility. Counting shall be conducted on a clean, dry, flat surface and NOT on the floor. Sorting and counting shall be conducted with an ACI representative designated by the COR. A Daily Receiving Report (DRR), similar to Appendix 5, will be provided to the contractor and shall be used to document the pickup. The contractor shall count and the designated Government representative will validate the form to document items being removed from the base and items to be returned. The Government representative and contractor shall sign and date the form.

1.1.1.2. ACI Delivery. After pick-up, the contractor shall return the clean items the next calendar day, folded and labeled in accordance with Appendix 2. The clean items shall be neatly placed on Government-provided shelving in the Laundry Receiving Room. The contractor and Government representative must validate the delivery on the DRR.

1.1.1.3. Replenishment of Air Capital Inn Housekeeping Stations. The ACI staff shall provide the contractor a Housekeeping Linen Request Form (similar to Appendix 6) by 1600 the day prior to required service. The following day, the contractor shall replenish the housekeeping stations in accordance with the Housekeeping Linen Request Form. The housekeeping stations which require replenishment are as follows: Bldg 190 (TLF) both floors, Bldg 202 Visitor’s Quarters (VQ), and Bldg 196 (ACI) both floors. The Contractor shall have a Government representative verify the count and sign for the delivery using the Housekeeping Linen Request Form.

1.1.1.4. Linen Request Form. These forms similar to Appendix 6, accomplished in triplicate, shall be initiated by lodging personnel, designating the linen requirements for the following day.

The Contractor must have a lodging staff member sign this form verifying the delivery count.

The Contractor shall retain the pink copy.

1.1.1.5. Daily Receiving Report. The Contractor shall use the Daily Receiving Report, similar to Appendix 5, to track items to be cleaned, returning clean, re-accomplished, damaged/stained, and a running total for missing items. This is a controlled form obtained from the COR. At the end of the month, any items deemed not returned to the shelf are considering “missing.” The Government independent count is done using a locally devised spreadsheet. The Contractor dirty linen count must match the daily Government independent count. The COR shall determine which count is valid. The delivery date (to bldg 196) and “drop-off” column are used for billing purposes. The column for “Outstanding” items (unreturned) as of the second to the last day of the month shall be totaled and costs documented for reimbursement to the government. The “Damaged” line shall be verified with the Housekeeping supervisor. Copies of these forms shall be provided no later than the third duty day of every month to the COR.

1.1.2. Appropriated Funding (APF) Customers. The contractor shall provide laundry and dry cleaning services for the APF customers listed in paragraphs 1.1.2.1 through 1.1.2.10. The contractor shall provide delivery and pick-up service to the locations listed in Appendix 3 in accordance with the delivery time requirements found in Appendix 4. The contractor shall verify items being picked up and issue a receipt to each customer that contains sufficient information to identify the items and the customer. At a minimum, the documentation shall include date of pickup, customer’s rank, first and last name, organization, duty phone, items being serviced, and quantities or weight as applicable.

1.1.2.1. Alert Facility. The Alert Facility requires laundry service on an as-needed basis. When service is required, they will contact the contractor no later than (NLT) Monday at 1700 for

Tuesday pick-up and NLT Tuesday at 1700 for Wednesday pick-up. The customer shall coordinate with the contractor for pick-up and delivery location.

1.1.2.2. Transient Alert (TA). TA requires laundry service on an as-needed basis. When service is required, they will contact the contractor no later than (NLT) Monday at 1700 for Tuesday pick-up and NLT Tuesday at 1700 for Wednesday pick-up. The contractor shall provide pick-up and delivery at the location listed in Appendix 3.

1.1.2.3. Chisholm Trail Dining Facility (DFAC). The Chisholm Trail DFAC requires laundry service on an as-needed basis. When service is required, they will contact the contractor no later than (NLT) Monday at 1700 for Tuesday pick-up and NLT Tuesday at 1700 for Wednesday pick-up. The contractor shall provide pick-up and delivery at the location listed in Appendix 3.

1.1.2.4. Jayhawk Dining Facility (DFAC). The Jayhawk DFAC requires laundry service on a monthly basis. The contractor shall pickup the laundry items on the last Tuesday of each month and return the laundry items NLT 24 hours after pick-up. The contractor shall provide pick-up and delivery to the location listed in Appendix 3.

1.1.2.5. Honor Guard. Honor Guard requires laundry and dry cleaning service weekly. The contractor shall pick-up the laundry items each Tuesday and return the laundry items NLT 24 hours after pick-up. The contractor shall provide pick-up and delivery at the location listed in Appendix 3.

1.1.2.6. MXG. The MXG has four customers; AMXS, MT, AGE and MXS, requiring laundry service on a weekly basis. The contractor shall pick-up laundry items each Tuesday and return the laundry items clean NLT one week (7 calendar days) after pick-up. Each of these customers have different locations for pick-up and delivery. The locations are listed in Appendix 3.

1.1.2.7. SFS. The SFS requires laundry service on an as-needed basis. When service is required, they will contact the contractor no later than (NLT) Monday at 1700 for Tuesday pick-up and NLT Tuesday at 1700 for Wednesday pick-up. The contractor shall provide pick-up and delivery at the location listed in Appendix 3.

1.1.2.8. Auto Hobby. The Auto Hobby requires pick-up and delivery on an as-needed basis.

When service is required, they will contact the contractor no later than (NLT) Monday at 1700 for Tuesday pick-up and NLT Tuesday at 1700 for Wednesday pick-up. The customer shall coordinate with the contractor for pick-up and delivery location. The contractor shall provide pick-up and delivery at the location listed in Appendix 3.

1.1.2.9. Bowling Alley. The Bowling Alley requires pickup and delivery on an as-needed basis.

When service is required, they will contact the contractor no later than (NLT) Monday at 1700 for Tuesday pick-up and NLT Tuesday at 1700 for Wednesday pick-up. The customer shall coordinate with the contractor for pick-up and delivery location. The contractor shall provide pick-up and delivery at the location listed in Appendix 3.

1.1.2.10. LRS. The LRS requires pickup and delivery on an as-needed basis. When service is required, they will contact the contractor and schedule pick-up. The contractor shall return the laundry items clean NLT one week (7 calendar days) after pick-up. The contractor shall provide pick-up and delivery at the location listed in Appendix 3.

1.1.2.11. Other Customers. Other Customers require pickup and delivery on an as-needed basis.

When service is required, they will contact the contractor no later than (NLT) Monday at 1700 for Tuesday pick-up and NLT Tuesday at 1700 for Wednesday pick-up. The customer shall coordinate with the contractor for pick-up and delivery location.

1.1.3. Laundry and Dry Cleaning Items. The contractor shall provide laundry and dry cleaning services for only those items listed in Appendix 1, Annual Work Load Estimate. The estimates provided in Appendix 1 are only estimated quantities based on the installation’s fluctuating needs. Appendix 1 is divided between different customers.

1.1.4. Pickup/Delivery. Pick-up and delivery shall occur during the hours of operation found in paragraph 4.1. Each item has specific delivery time requirements from the date of pick-up and those requirements are found in Appendix 4.

1.1.5. Folding and Packaging. The folding and packaging requirements for all customers are located in Appendix 2. Any items delivered not in accordance with these requirements will be rejected and shall be re-accomplished at no additional cost to the Government. If a specific folding or packaging instruction is not given, the contractor shall perform in accordance with commercial standards.

1.1.6. Standards. In addition to the folding and packaging requirements, the contractor shall deliver laundry and dry cleaning items which are wrinkle free, dry, free of visible soil, spots, stains, lint and objectionable odors. Spots and stains shall be removed without damaging the fabric. Items designated as rags have different standards (1.1.6.1).

1.1.6.1. Rags. The contractor shall wash the rags to remove workplace associated stains to include those caused by grease, oil, petroleum products, chemicals, dirt and other items that soil the rags. If a rag becomes unusable and laundering the item is not feasible, the contractor shall notify the customer at pick-up/delivery. Delivered weight shall be equal to 92% or more of the dirty rags received.

1.1.6.2. Scale. The contractor shall provide and maintain at the point of origin (delivery) a scale suitable to weigh bagged rags. Maintenance includes annual calibration. The contractor shall provide a copy of completed calibration to the COR on an annual basis not later than 30 days from contract award date or the exercise of an option.

1.1.6.3. Transportation of Articles. The contractor shall not co-mingle soiled items with clean items during transport. If they are transported in the same vehicle at the same time, they shall be separated in accordance with commercial standards. Separate containers shall also be used when transporting clean and dirty items. The contractor shall use an enclosed vehicle for transportion of articles. Vehicles are subject to government inspection at any given time and place.

1.1.6.4. Laundry Carts. The contractor shall provide laundry carts for storage and transport of laundry and dry-cleaning items as needed. The laundry carts may be stored in the Laundry Receiving Room in Building 196 but shall not be left out in the open air or accessible to guests.

1.1.6.5. Salvage. The Contractor shall identify items found to be unserviceable due to normal wear/tear and separate those from serviceable items. For ACI items, if during the verification process it is determined that the item is no longer serviceable, a count will be made and annotated on the DRR. The contractor shall deliver all salvage items to the COR. For APF customers, if the contractor or customer determines an item unserviceable, due to no fault of the contractor, the contractor shall return the items to the customer. The Government is responsible for all unserviceable items due to normal wear and tear. The contractor shall be responsible for any damage or missing articles due to neglect, abuse and mistreatment while in their possession.

1.1.6.6. Missing Articles. The Contractor shall be liable for the return of the number and kind of articles turned in for service under this contract. Any article missing from a delivery shall be returned by the Contractor in the next regularly scheduled delivery at no additional cost to the government. However, any articles that are still missing beyond the second delivery day shall be considered lost and the Contractor shall reimburse the government by providing new items that meet the specifications of the missing items or pay the full replacement cost for the missing items.

1.1.6.7. Returns. If a customer determines that returned items were not properly cleaned and/or pressed, then the Contractor shall annotate the receipt stating that the item(s) are being returned for re-accomplishment, and shall maintain the item(s) separately and re-accomplish the cleaning/pressing at no additional charge to the government. The return of an item for re-accomplishment starts another delivery time requirement period for that item per Appendix 4.

1.1.6.8. Re-performance. Any items found not meeting the standards presented in this PWS shall be re-cleaned by the contractor at no additional cost to the Government.

1.1.7. Surge and Unexpected Requirements. The Government reserves the right to place orders for surge and unexpected requirements. The contractor shall respond to a surge or unexpected requirement in a timely manner. Appendix 7, though not inclusive, identifies items that could be subject to a surge or unexpected requirements.

1.1.8. Unclaimed Property. The contractor shall maintain all unclaimed property for a period of 30 days. Property unclaimed after 30 days shall be turned over to the COR. The COR shall sign the customer receipt for contractor accountability purposes, releasing the contractor from liability.

1.1.9. Contractor Contact Information. The contractor shall be available via phone between the hours of 0800 and 1700 each day. The contractor shall provide the COR current contact information throughout the life of the contract. Customers requiring as-needed service shall use this number to request service Monday through Friday. The COR shall provide customers with updated contractor contact information.

1.1.10. Authorized Customers. The COR will provide a list of authorized customers (see Appendix 10 for example) and their respective phone numbers to the contractor. This list will be updated by the COR throughout the life of the contract. The contractor shall coordinate delivery and pickup using the numbers provided. Any issues regarding customer contact shall be resolved by the COR.

1.1.11. Invoicing. In addition to the invoicing procedures provided in the contract, the contractor shall submit a spreadsheet document to the COR by 1200 CST on the third business day each month to confirm quantities from the previous month. The contractor shall receive confirmation of quantities prior to invoicing.

2. SERVICE SUMMARY. The following table lists the primary performance objectives, location in this PWS, and the threshold for acceptable performance.

Performance Objective PWS Para Performance Threshold Correct Quantities for Items Delivered (Returned)

1.1.1 & 1.1.2 No more than 1 valid discrepancy per month

Items returned are clean and packaged

1.1.5, 1.1.6 & Appendix 2

No more than 2 valid discrepancy per month

Items are picked up and delivered on time

1.1.1, 1.1.2 & Appendix 4

No more than 1 valid discrepancy per month

Dirty and clean items are properly transported

1.1.6.3 No more than 1 valid discrepancy per month

Receipt of Delivery/Pick-up Documented properly

1.1.1.1, 1.1.1.2,

1.1.1.3 & 1.1.2

No more than 1 valid discrepancy per month

Contractor confirms monthly quantities by third business day each month

1.1.11 No more than 1 valid discrepancy per month

and no more than 3 valid discrepancies per year.

Contractor maintains key control.

3.4 100% of the time during monthly performance period

2.1. QUALITY CONTROL: The contractor shall employ his commercial quality control program and procedures to identify, prevent, and ensure non-recurrence of defective services.

As a minimum, the contractor shall employ quality control procedures that address the areas identified in paragraph 2, Service Summary. Through implementation of the contractor’s quality control program/procedures, the Government shall receive quality services meeting the requirements of this contract. All quality control records shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

2.2. QUALITY ASSURANCE: The CO shall appoint a primary and alternate COR for management of the day-to-day activities of the contract. The identity, title and authority of this representative will be provided in writing to the contractor after contact award. The Government may use various quality assurance methods to determine the contractor’s compliance with the PWS and the contract requirements in accordance with FAR Clause 52.212-4, Contract Terms and Conditions – Commercial Items (a) Inspection/Acceptance. The contractor’s performance will be evaluated through intermittent on-site inspections of the contractor’s quality control program and receipt of complaints from base personnel. The Government may inspect each task as completed or increase the number of quality control inspections, if deemed appropriate, because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality control inspections if performance dictates. The Government will also receive and investigate complaints from various customers located on the installation. The COR shall make the final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Additionally, the 22d Force Support Squadron and the 22d Contracting Squadron will manage a Government Quality Assurance Program in accordance with DOD and Air Force policy.

2.3. COR MONTHLY REPORT: The COR shall summarize the surveillance and assess the contractor’s performance for the previous month. This monthly report will be forwarded to the Functional Commander/COR Supervisor, then to the Contract Administrator (CA). The CA will forward the report to the Contractor for his review and signature. The contractor has five (5) calendar days to review and return the report to the CA. The contractor may provide additional facts to mitigate performance issues or to point out efforts above and beyond the contract requirements to justify a higher performance rating. After the contractor responds or five (5) days have elapsed, the CA will forward the report to the CO for resolution of any conflicting opinions and finalization of the report. The CA will forward the finalized report to all parties.

2.4. PERIODIC PROGRESS MEETINGS: The CO, Functional Commander, COR, other Government personnel as appropriate, and the contractor shall meet approximately 30 days after the commencement of performance and then approximately quarterly to review the contractor’s performance. The following issues could potentially be discussed:

- Opportunities to improve the contract

- Any modifications required of the contract

- Unsatisfactory inspections and trends against each performance objective observed

- Positive performance

- Steps taken by the contractor to prevent unsatisfactory occurrences in the future.

- Resolve any Government interference with the contractor’s performance.

The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES:

3.1. GOVERNMENT FURNISHED FACILITIES: The Government shall furnish approximately 320 square feet of space in building 196, the Laundry Receiving Room. The specified areas in these facilities shall only be used for the performance of this contract and the contractor shall be responsible for the overall cleanliness and orderly appearance of the assigned space. Government facilities have been inspected for compliance with the Occupational Safety & Heath Administration (OSHA).

3.1.1. Maintenance of Government Facilities. Any problems found by the contractor or the contractor’s employees regarding the safe and proper use of facilities, furnishings and fixtures and to include maintenance issues (i.e. HVAC system) shall be reported to the contract COR as soon as possible. The contractor shall be responsible for the overall cleanliness and orderly appearance of contractor controlled facilities.

3.1.2. Facility Security. The contractor and all employees are responsible for safeguarding all Government property provided for contractor use. At the close of each workday, Government facilities, equipment and materials shall be secured, lights, heat and water turned off and doors and windows secured.

3.2. GOVERNMENT FURNISHED EQUIPMENT (GFE): The Government shall provide the equipment listed in Appendix 9 for the performance of this contract.

3.2.1. Equipment Inventory. An inventory of Government-furnished equipment will be conducted by the contractor and the COR not later than 5 calendar days before the start of the contract, within 10 calendar days of the start of any option periods, and not later than one (1) calendar day before completion of contract period. The contractor shall sign a receipt for all equipment provided by the Government. Equipment items missing or not in working order shall be recorded and the Contracting Officer notified in writing. The contractor and the Government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the contractor and the Government representative on the working order and condition of equipment, the disagreement shall be referred to the Contracting Officer for resolution.

3.2.2. Replacement of Government-Furnished Equipment. The contractor shall submit requests for replacement of Government-furnished equipment to the COR for processing. Such request shall specify the reason for the replacement request.

3.2.3. Maintenance and Repair of Government-Furnished Equipment. The Government shall be responsible for the maintenance, repair, and replacement of all Government-furnished equipment, except for that equipment broken, damaged, or harmed through the negligence or intentional misuse or actions of the contractor or its representatives. The repair or replacement of Government-furnished equipment that has been broken, damaged, or harmed through the negligence or intentional misuse or actions of the contractor or its representatives will be the responsibility of the contractor.

3.3. GOVERNMENT FURNISHED SERVICES: The Government will provide security police and fire protection. In consideration of these services, the contractor shall comply with all fire safety and security directives. Emergency medical services are provided on a cost reimbursement basis. To reach these services, call (316) 759-3976 or (316) 759-3978 (alt).

Calling 911 from a base phone will connect to these services.

3.4. KEY CONTROL: The Contractor shall follow the standard key control protocols:

Facility keys shall be signed out and returned the same day after scheduled duty performance.

Facilities must be locked when the contractor is not performing authorized duty functions. At no time shall keys be removed from the base. Keys are to be obtained from lodging front desk located in Bldg 196.

4. GENERAL INFORMATION:

4.1. HOURS OF OPERATION: The hours of operation for the two groups of customers are different based on their operations. The following schedule for hours of operation provides the greatest flexibility, allowing the contractor to develop a suitable schedule to meet all laundry and dry cleaning needs, while minimizing travel to the installation.

4.1.1. NAF Customer (ACI) Hours of Operation. The ACI does not recognize federal holidays and operates seven (7) days a week, 24 hours a day. The hours listed below are times available for the contractor to provide services to the ACI.

Days Task Times Hours of Operation Monday –

Sunday Clean Linen Delivery 0800-1730

Monday – Sunday

Dirty Linen Pick-up 1530-1730

Monday – Sunday

All Counts NLT 1730

4.1.2. APF Customer Hours of Operation. The hours of operation for APF Customers are listed below.

Days Times Hours of Operation Tuesday & Wednesday 0800-1700

Service will not be provided on Federal Holidays for APF Customers. Holidays occurring on Saturday shall be observed on that Friday (day before). Holidays occurring on a Sunday shall be observed the following Monday (next day). Recognized Federal Holidays are listed below:

New Year’s Day Martin Luther King’s Birthday Presidents Day (Washington’s Birthday) Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

4.2. STANDARDS OF CONDUCT: Contractor Personnel must adhere to standards of conduct as established by the Installation Commander.

4.3. MILITARY EXERCISES: When a military exercise is in force, the contractor shall not be held liable for non-accomplishment of the routine workload during that time period if that non-accomplishment was caused by the military exercise.

4.4. PERFORMANCE OF SERVICES DURING CRISIS: In accordance with DFARS 237.76, Continuation of Essential Contractor Services, the Government has determined that some services performed under this contract ARE essential contractor services in support of a mission-essential function that must continue during crisis situations. Accordingly, the contractor shall perform these essential contrator services during crisis situations (i.e.; crises declared by the President or Secretary of Defense, contingencies, emergencies, and/or periods of increased force protection) in accordance with DFARS Clause 252.237-7023, Continuation of Essential Contractor Services and DFARS Provision 252.237-7024, Notice of Continuation of Essential Contractor Services.

Essential Contractor Services for this requirement include the following but are subject to change based on Wing Commander discretion:

1) MXG Rags (All Sections)

2) Lodging Linen (NAF)

4.5. CONTRACT MANAGEMENT: The contractor shall identify in writing to the Contracting Officer a primary and alternate site manager who has the authority to act on all contractual matters relating to daily operations. The manager and/or alternate(s) shall be available during normal duty hours and able, within 30 minutes, to meet on the installation with Government personnel to discuss problem areas.

4.6. CONTRACTOR EMPLOYEES: All contractor personnel must be able to read, write, speak and understand English fluently. Contractor personnel shall present a neat appearance and be easily identified as contractor employees.

4.6.1. The contractor shall obtain base identification and vehicle passes for all employees who make frequent visits to or perform work on McConnell AFB. Contractor personnel are required to wear or prominently display installation identification while visiting or performing work on the installation. The contractor shall not employ persons for work on this contract identified to the contractor by the Contracting Officer as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. Each employee will be easily identified by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that contain the company name and employee names.

4.6.2. The service provider shall not employ any person who is an employee of the Government, if employing that person would create a conflict of interest. The service provider is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the service provider’s ability to perform; however, their absence at any time shall not constitute an excuse for non-performance under this contract.

4.7. ENVIRONMENTAL COMPLIANCE: The contractor shall comply with all federal, state, local and installation environmental laws, rules and plans. McConnell AFB is a federal installation. However, for environment laws, McConnell AFB meets the strictest requirements in effect. Therefore, the contractor shall also meet the strictest requirement in effect, federal, state or local. The contractor shall participate in the McConnell AFB recycling program.

4.7.1. Environmental Management System (EMS). Executive Order (EO) 13423 (Strengthening Federal Environmental, Energy, and Transportation Management) directs federal agencies and Contractors working for federal agencies to set goals in the areas of energy efficiency, acquisition, renewable energy, toxic reductions, recycling, sustainable buildings, electronics stewardship and water conservation. A key element of McConnell’s EMS is base-wide awareness of the Wing’s Environmental Management Policy. To that end, the Contractor shall educate its employees to be aware of the Wing’s EMS. General awareness-level EMS education material shall be provided at the pre-performance conference for the contractor to review and file with the COR. This documentation is required for EMS audits and program reviews.

4.7.2. Notification of Environmental Spills. The contractor shall immediately report to the Fire Department, COR, and Contracting Officer any incident in which the contractor spills or releases any hazardous or non-hazardous, but regulated, material substance into the environment.

The contractor shall be liable for the costs of cleanup and remediation of any spills or the release of such substance into the environment.

4.8. SECURITY REQUIREMENTS: The contractor shall comply with all requirements and procedures IAW AFFAR 5352.242-9000, Contractor Access to Air Force Installations included herein. All contract employees shall carry MAFB issued identification at all times. Contract employees shall comply with any base security measures implemented at all times, to include, but not limited to, vehicle and goods searches and identification checks. Credentials and/or passes will not be issued to personnel while access requests are being processed.

4.8.1. Base Access Credentials for Contract Employees Working Less than 30 days. Temporary contract employees working less than 30 days may be issued a 1-5 Day Work Pass. The Government sponsor may submit an application for a 1-5 Day Work Pass at https://eim.amc.af.mil/org/22sfs/vcc/default.aspx. Temporary employees can be issued passes in five day increments not to exceed a total of 30 days. Non-U.S. Nationals may not be sponsored on this application.

4.8.2. Base Access Credentials for Contract Employees Working Longer more than 30 Days.

The Contractor shall submit a request for access to the Contracting Officer/Contract Administrator (CO/CA) using the electronic Contractor/Vendor Access Request/Authorization (CVAR) template provided by the CO/CA. Use of the CVAR Template is mandatory. In order to protect personal information, a secure website has been made available for contractors’ use.

https://eim.amc.af.mil/org/22sfs/vcc/default.aspx https://safe.amrdec.army.mil/safe/Welcome.aspx. This website will allow the contractor to attach the CVARA to an encrypted email, The encrypted email shall be forwarded to the to the Government sponsor. The Government sponsor will verify the information and forward the request via encrypted email to the Issuing Office, 22sfs.s5pv@us.af.mil. Incomplete information will result in requests being be returned to the Government sponsor. Contract employees who are not U.S. citizens must also submit an INS Form I-9 accompanied with all original supporting documents. The contractor shall ensure all employees possess proper credentials to work in the United States. The use of E-Verify is mandatory for all employees. All employees requesting access shall be identity proofed and vetted through an electronic background investigation. Processing the requests will take from three to five business days. Upon completion of processing, the Issuing Office will notify the Government sponsor, via confirmation email, with instructions for the employee(s) to proceed to report to the Contractor I.D. Office (CID). between 0700-1545, M-F. The contract employee must report within 45 days of approval. A government-issued photo ID is required to verify the identify of the applicant receiving the credential. If the credential is not issued within 45 days, the CVARA must be resubmitted for approval. The applicant will be issued a DBIDS Access Credential (DAC) for the duration of the contract period, not to exceed one year.

4.8.3. Disqualifying Information. An employee shall be denied access if the background investigation reveals disqualifying information. The contractor will notified of the denial but the details of the disqualifying information may only be discussed with the employee. A detailed list of disqualifying information is contained the Security Requirements Handbook. Employees may contest denial of installation access, or request a waiver/exception to policy by submitting a written rebuttal/request to the 22 SFS/CC, through 22 SFS/S3 , Attention: Supervisor, 22SFS/S3P, 53300 Topeka St., Suite 119 McConnell AFB KS 67221-3816

4.8.4. Lost or Stolen Credential. A lost or stolen credential must be reported to the CO/CA as soon as possible. The CO/CA will notify the Contractor I.D. office, (316) 759-1781 during duty hours, or the 22d Security Forces Base Defense Operations Center, (316) 759-3976/3978 during non-duty hours.

In order to replace lost or stolen credentials, the contractor shall initiate a CVAR request and a Lost Badge letter to the Issuing Office through the CA/CO.

4.8.5. Driving on Base. The application for a pass/credential, if driving, must be accompanied by a valid driver’s license, state vehicle registration and proof of insurance. Contract and/or vendor company vehicles seeking entry between the hours of 0600 to 1800 weekdays are subject to search and must use the West gate search bays. Vehicles and equipment may be escorted during exercise operations and may be rendered immobile when not in operation by the removal of ignition keys or by other readily reversible means. All vehicles are subject to search prior to entering and exiting the base and while on the base.

4.8.6. Random Searches. Contractor personnel are subject to random personal and vehicle searches. If the contractor’s personnel refuse to be searched, they will be denied entry to the base. Denial of entry to personnel who refuse to be searched, or detention of personnel found to be in possession of contraband, may result in loss of base driving privileges, debarment from the base, or other administrative action.

https://safe.amrdec.army.mil/safe/Welcome.aspx mailto:22sfs.s5pv@us.af.mil

4.8.7. Performance Delays. Compliance with these requirements shall not excuse the contractor from performance on the contract. The contractor shall not be entitled to any compensation for delays or expenses associated with complying with this provision.

4.8.8. Antiterrorism (AT) Awareness. MAFB has an antiterrorism program to secure and protect the base and its personnel from terrorist attacks. As a contractor working on MAFB, you, your employees and your sub-contractors are required to obey all orders from Security Forces, and adhere to all security measures implemented as a result of Force Protection Condition changes (security posture changes). Contractors should be familiar with local security procedures that govern access to the base. Contractors should anticipate random schedules, changing access/search requirements and changes in the local threat level. Contractors providing mission essential goods and services during elevated FPCONs, or in areas with mission critical personnel, equipment, and facilities should anticipate additional security and AT requirements. Elevated FPCON conditions may result in increased crime prevention efforts, closer inspection of vehicles and deliveries, denial of access or evacuation. Additionally, you, your employees and your sub-contractors are expected to report to base security forces any suspicious activities, packages, or items you see while conducting work on MAFB.

Suspicious activities could include personnel conducting surveillance of the installation, unauthorized personnel requesting access to the installation, or somebody asking questions about the base. In order to familiarize you, your employees and sub-contractors about antiterrorism, a briefing will be provided at the pre-performance conference. All contract employees shall receive an AT Awareness briefing and be issued the AT Level I information pamphlet at credential issue.

4.9. OPERATIONS SECURITY (OPSEC): In the event it is necessary to create, handle and/or maintain critical information (refer to Appendix I, 22 ARW Critical Information List) for MAFB, contracted personnel must meet the requirements and responsibilities established in the Operations Security Instruction, AFI 10-701 and the 22 ARW OPSEC Plan. AFI 10-701 specifically states, “OPSEC is everyone’s responsibility.” Ideally, the AF uses OPSEC measures to protect its critical information. Failure to properly implement OPSEC measures can result in serious injury or death to personnel; damage to weapons systems, equipment, and facilities; loss of sensitive technologies; and mission degradation or failure. OPSEC must be fully integrated into the execution of all Air Force operations and supporting activities, therefore all contractors will:

4.9.1. Protect MAFB critical and/or sensitive information from disclosure by following the “need to know” principle.

4.9.2. Not publicly post, publish or share work-related information that potentially contains any critical or sensitive information. Contractors are encouraged to solicit the advice of the Wing OPSEC Program Manager with any questions they may have regarding the use of MAFB’s sensitive/critical information.

4.9.3. Not share MAFB sensitive/critical information in articles, electronic mail (e-mail), web site postings, web log (blog) postings, internet message board discussions or other forms of dissemination or documentation.

4.9.4. Encrypt all e-mail messages containing critical information, OPSEC indicators and other sensitive information when possible. Encryption serves as one measure to protect critical or sensitive information transmitted over unclassified networks.

4.9.5. Not publicly disseminate, or publish photographs of MAFB or USAF property without prior approval from the Wing OPSEC Program Manager.

4.9.6. Not publicly reference, disseminate or publish MAFB’s information that may have already been compromised. This provides further unnecessary exposure of the compromised information and may serve as validation.

4.9.7. Actively encourage fellow contractors to protect MAFB’s critical and/or sensitive information.

4.9.8. Return to COR (22 CS/SCOK) for destruction (burn, shred, etc.) any/all critical and/or sensitive unclassified information no longer needed to prevent the inadvertent disclosure and/or reconstruction of this material. Electronic documents should also be deleted and wiped clean from all computer systems used during the contractual work.

4.9.9. Implement protective measures as ordered by MAFB’s commander, director, OPSEC PM or an individual in an equivalent position.

4.9.10. Know who the installation’s OPSEC PM is and contact them with questions, concerns or recommendations for OPSEC related topics.

4.9.11. Report attempts by unauthorized personnel to solicit critical and/or sensitive information to the OPSEC PM or installation Security Forces immediately. Contract personnel who have been involved in or have knowledge of a possible incident will report all facts immediately.

4.9.12. Contact the appropriate squadron’s Unit OPSEC Coordinator or the Wing OPSEC Program Manager (22 ARW/XPD, Bldg 1) at (316) 759-5078 or (316) 759-3662 for additional OPSEC guidance and training as needed.

4.10. GOVERNMENT REMEDIES: The Contracting Officer shall follow the requirements of FAR clause 52.212-4, Contract Terms and Conditions--Commercial Items, for contractor’s requirements to correct nonconforming services.

4.11. CONTRACTOR FULL TIME EQUIVALENT REPORTING: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

http://www.ecmra.mil/

4.12. RECORDKEEPING: The contractor shall understand that if and/or when creating, handling and maintaining records for the Air Force, either electronic or paper, the contractor must meet the requirements established in the AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Records Management Program, AFI 33-364, Records Disposition Procedures and Responsibilities, and AFMAN 33-363, Management of Records. Full text versions of these publications are available for free download at http://www.e-publishing.af.mil.

APPENDIX 1

ANNUAL WORKLOAD ESTIMATES

ITEM # NOMENCLATURE UNIT OF

ISSUE

ESTIMATED

QTY

LAUNDER

CODE*

AIR CAPITAL INN (ACI) - NAF

1 Bath Towel EA 29600 L 2 Hand Towel EA 26000 L 3 Bath Mat EA 20000 L 4 Wash Cloth EA 38400 L 5 Shower Curtains EA 2900 L 6 Sheets EA 29500 L 7 Pillowcase/protectors/shams EA 58500 L 8 Pillow EA 100 L 9 Blanket EA 3600 L 10 Duvet Cover EA 100 L 11 Bed Scarf EA 100 L 12 Mattress Cover EA 800 L 13 Mattress Pad EA 3500 L 14 Bug Covers EA 200 L 15 Bedspread EA 1200 D 16 Dust Ruffles/Bed Skirt EA 25 L 17 Dish Cloth EA 5500 L 18 Dish Towel EA 5400 L 19 Oven Mitt EA 300 L 20 Crib Blanket EA 100 L 21 Crib Sheet EA 100 L 22 Crib Mattress Pad EA 100 L 23 Valance EA 24 D 24 Sheers EA 24 D 25 Drapes (per pleat) EA 1200 D 26 Rags, Lodging LBS 5500 L

MXG

1 Rags, MXS LBS 2000 L 2 Coveralls (Bunny), MXS LBS 51 L 3 Rags, AMXS LBS 2700 L 4 Coveralls (Bunny), AMXS LBS 100 L 5 Rags, Metals Tech LBS 300 L 6 Rags, AGE LBS 700 L

BOWLING ALLEY

1 Rags, Bowling Alley EA 700 L

SFS

1 Rags, CATM EA 300 L

AUTO HOBBY

1 Rags, Auto Hobby EA 500 L 2 Work Shirt, Auto Hobby EA 5 L

3 Work Pants, Auto Hobby EA 5 L 4 Work Jacket, Auto Hobby EA 5 L

CHISHOLM TRAIL DFAC

1 Jacket, Cook EA 150 L 2 Pant, Cook EA 150 L 3 Apron, Cook EA 150 L 4 Hat, Cook EA 150 L 5 Oven Mitt EA 50 L 6 Tablecloth EA 300 L 7 Napkin EA 300 L

JAYHAWK DFAC

1 Pot Holder, J. DFAC EA 120 L 2 Apron, Cook, J. DFAC EA 480 L 3 Rags, J. DFAC EA 900 L 4 Oven Mitt EA 50 L

ALERT FACILITY

1 Bath Towel, Alert EA 200 L 2 Hand Towel, Alert EA 200 L 3 Bath Mat, Alert EA 0 L 4 Wash Cloth, Alert EA 200 L 5 Flat Sheet, Alert EA 200 L 6 Fitted Sheet, Alert EA 200 L 7 Pillowcase/protectors, Alert EA 200 L 8 Pillow, Alert EA 100 L 9 Blanket, Alert EA 200 L 10 Bedspread, Alert EA 200 D

TRANSIENT ALERT (TA)

1 Pillow, TA EA 5 L 2 Blanket, TA EA 5 L

HONOR GUARD (HG)

1 Blue Shirt (long/short), HG EA 240 D 2 Light Weight Jacket, HG EA 126 D 3 Inclement Weather Coat, HG EA 58 D 4 Gloves, HG PR 250 D 5 Black Scarf, HG EA 251 D 6 Ceremonial Jacket, HG EA 250 D 7 Pants, HG EA 250 D 8 Zip Out Lining, HG EA 184 D

LOGISTICS READINESS SQUADRON (LRS)

1 JLIST Coat EA 1500 L 2 JLIST Trouser EA 1500 L 3 White Glove Inserts PR 1500 L 4 FRIOTV Vest EA 250 L 5 Helmet Cover EA 250 L

OTHER

1 Sleeping Bag EA 300 D 2 Modular Sleep System EA 5 D 3 Modular Sleep System Liner EA 5 D 4 Ground Crew Ensemble EA 5 D 5 Parka EA 50 D 6 Bunny Pants EA 5 L

*LAUNDER CODES:

L =Launder/Wash with NO BLEACH D= Dry Cleaned

APPENDIX 2

FOLDING AND PACKAGING REQUIREMENTS

ITEM DESCRIPTION QTY PACKAGE/FOLDING

Fitted Sheet (same size) 1 ONE SET: Fitted Sheet/Flat Sheet/Pillow Cases Rolled, Secured with Rubber Band, Labeled King, Queen, Twin, etc.

Flat Sheet (same size) 1 Pillow Case 4

Blankets 1 Folded, packaged, sealed, tags on inside Bedspreads 1 Folded, packaged, sealed, tags on inside Hand Towels 1 Tri folded lengthwise, then folded in half, tags on inside Bath Mats 1 Tri folded lengthwise, then folded in half, tags on inside Bath Towel 1 Tri folded lengthwise, then fold in half lengthwise twice, tags on inside Washcloth 1 Tri folded lengthwise, tags on inside Dish Towel 1 Tri folded legthwise, then folded in half, tags on inside Dish Cloth 1 Folded in half, tags on inside Drapes 1 Folded in pleats, hung on hanger and packaged in plastic MXG Rags 1 BAG Stacked and bagged Blue Shirt (long/short sleeve), HG

1 Sleeves and pant legs pressed with a crease down the middle of arm

Pants, HG 1 Sleeves and pant legs pressed with a crease down the middle of leg

Jacket, Cook 1 Sleeves and pant legs pressed with a crease down the middle of arm

Pant, Cook 1 Sleeves and pant legs pressed with a crease down the middle of leg

All Other Items Commercial Standard

APPENDIX 3

APF DELIVERY LOCATIONS

CUSTOMER PICKUP/DELIVERY LOCATION

MXG AMXS Building 1107, W-109 MXS Building 10/Hangar 10 Metals Tech

(MT)

Building 1128

AGE Building 1171, Room 109 BOWLING ALLEY Building 412 SFS Building 1541 AUTO HOBBY Building 424 CHISHOLM TRAIL DFAC Building 412 JAYHAWK DFAC Building 36 ALERT FACILITY Building 1219 TRANSIENT ALERT Building 1219 HONOR GUARD Building 415 LOGISTICS READINESS SQUADRON Building 1220 OTHER Coordinated Delivery

APPENDIX 4

DELIVERY TIME REQUIREMENTS

NOMENCLATURE DELIVERY TIME (FROM

DATE OF PICKUP)

Bath Towel Next Day (24 hours) Hand Towel Next Day (24 hours) Bath Mat Next Day (24 hours) Wash Cloth Next Day (24 hours) Shower Curtains Next Day (24 hours) Sheets Next Day (24 hours) Pillowcase/protectors Next Day (24 hours) Pillow Next Day (24 hours) Blanket Next Day (24 hours) Duvet Cover Next Day (24 hours) Bed Scarf Next Day (24 hours) Mattress Cover Next Day (24 hours) Mattress Pad Next Day (24 hours) Bug Covers Next Day (24 hours) Bedspread Next Day (24 hours) Dust Ruffles Next Day (24 hours) Dish Cloth Next Day (24 hours) Dish Towel Next Day (24 hours) Oven Mitt Next Day (24 hours) Crib Blanket Next Day (24 hours) Crib Sheet Next Day (24 hours) Crib Mattress Pad Next Day (24 hours) Valance Next Day (24 hours) Sheets Next Day (24 hours) Drapes Next Day (24 hours) Rags, Lodging Next Day (24 hours) Rags, Auto Hobby One Week (7 Days) Rags, Bowling Alley One Week (7 Days) Rags, MXS One Week (7 Days) Coveralls (Bunny), MXS One Week (7 Days) Rags, AMXS One Week (7 Days) Coveralls (Bunny), AMXS One Week (7 Days) Rags, Metals Tech One Week (7 Days) Rags, AGE One Week (7 Days) Rags, CATM/SFS One Week (7 Days) Work Shirt, Auto Hobby Next Day (24 hours) Work Pants, Auto Hobby Next Day (24 hours) Work Jacket, Auto Hobby Next Day (24 hours)

Jacket, Cook, C. T. DFAC Next Day (24 hours) Pant, Cook, C. T. DFAC Next Day (24 hours) Apron, Cook, C. T. DFAC Next Day (24 hours) Hat, Cook, C. T. DFAC Next Day (24 hours) Oven Mitt, C. T. DFAC Next Day (24 hours) Tablecloth, C. T. DFAC Next Day (24 hours) Napkin, C. T. DFAC Next Day (24 hours) Pot Holders, J. DFAC Next Day (24 hours) Aprons, J. DFAC Next Day (24 hours) Rags, J. DFAC Next Day (24 hours) Oven Mitt, J. DFAC Next Day (24 hours) Sleeping Bag One Week (7 Days) Modular Sleep System One Week (7 Days) Modular Sleep System Liner One Week (7 Days) Ground Crew Ensemble Next Day (24 hours) Parka Next Day (24 hours) Bunny Pants Next Day (24 hours) Bath Towel, Alert Next Day (24 hours) Hand Towel, Alert Next Day (24 hours) Bath Mat, Alert Next Day (24 hours) Wash Cloth, Alert Next Day (24 hours) Flat Sheet, Alert Next Day (24 hours) Fitted Sheet, Alert Next Day (24 hours) Pillowcase/protectors, Alert Next Day (24 hours) Pillow, Alert Next Day (24…

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