2025.04.15 TRAC2ES_RFI.docx

REQUEST FOR INFORMATION (RFI)

FOR

UNITED STATES TRANSPORTATION COMMAND (USTRANSCOM)

TRANSCOM Medical Regulating and Command & Control Evacuation System (TRAC2ES)

TRANSCOM25D012

1. RFI Overview

In 2026, USTRANSCOM plans to have a contract in place for TRAC2ES that will provide agile software development support for TRAC2ES, which has up to 8K users at any given time. The objective of this requirement is to provide software development support and expertise for TRAC2ES. This includes all software code and associated components and integrations. USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed.

This announcement constitutes an RFI for informational and planning purposes only. THIS IS NOT A REQUEST FOR PROPOSAL (RFP), nor is it to be construed as a commitment by the Government. No contract will be awarded as a result. Industry’s response to the RFI—or lack thereof—will have no impact on the evaluation of responses to any subsequent RFP or Request for Quote (RFQ) released. The information requested will be used within USTRANSCOM as market research to facilitate decision making (e.g., determining acquisition strategy, small business concerns) and will not be disclosed outside the Government.

Proprietary information submitted shall be appropriately marked. Do not submit confidential information in your response.

**Note** USTRANSCOM will NOT be responsible for any costs incurred by interested parties responding to this RFI.

1.1. RFI Contact(s)

We have designated the following individual(s) to serve as the official point(s) of contact (POCs) for this RFI. These individual(s) are the only authorized contact(s) permitted to communicate on behalf of USTRANSCOM about this RFI.

Contact information for RFI POC(s):

1.2. Submission Details

Please submit your response to this RFI via email to the RFI POC(s) identified in Section 1.1. and ensure it is received prior to the due date identified in Section 1.3. If you have any questions about this RFI, please direct them to the RFI POC(s) listed in Section 1.1.

Physical (paper) copies of RFI responses will not be accepted.

1.3. RFI Timeline

The RFI timeline is outlined below. Dates may be modified by USTRANSCOM and posted as an amendment to this RFI.

1.4. RFI One-on-One Information

SAVE THE DATE: Week of 5-MAY-25 (estimated) - Industry One-on-One Sessions via MS TEAMS.

Please follow the instructions below to request a one-on-one session.

· Submit your RFI response, including a request for a one-on-one, no later than the response due date identified in Section 1.3.

· RFI responses received (that include a request for a one-on-one) will be allocated a 15-minute session with the requirements team.

2. Background Information

USTRANSCOM conducts globally integrated mobility operations, leads the broader Joint Deployment and Distribution Enterprise, and provides enabling capabilities in order to project and sustain the Joint Force in support of national objectives.

Incumbent Contract Number: HTC71122FD011 Incumbent Contractor: Booz Allen Hamilton (BAH) Incumbent Contract Type: Firm Fixed Price, LH, and T&M (Travel/ODC) Incumbent Contract Acquisition Strategy: Competitive Non-DoD (GSA MAS) Incumbent Contract Period of Performance: 01 Jun 2021 – 31 May 2026

2.1. Scope of the Requirement

The Contractor shall provide agile software development support for TRAC2ES, which has up to 8K users at any given time. The Contractor shall provide solution consulting and programming to: (1) implement new system capabilities; (2) implement change requests; (3) sustain deployed capabilities by rapidly troubleshooting and repairing software issues (i.e. correct software defects); (4) provide technical expertise to ensure high availability of the application to meet the USTRANSCOM mission; (5) receive and respond to problems reported by system users (i.e. correct incidents); and (6) improve the system’s security posture. The Contractor shall provide support in achieving the discipline of Development/Security/Operations (DevSecOps). This support shall include expertise with the Contractor shall utilize the most current available USTRANSCOM Enterprise approved tools for achieving DevSecOps and maximize cloud services. The Contractor shall provide system functionality while reducing and/or eliminating dependency on individually licensed Commercial Off The Shelf (COTS) products. This support shall include expertise with Java. The Contractor shall provide support in achieving the discipline of DevSecOps. This support shall include expertise with Continuous Integration/Continuous Deployment (CI/CD) and the use of software build pipelines.

Further, the Contractor shall provide expertise to build and maintain the TRAC2ES development, non-production, exercise, training and production environments in the USTRANSCOM Unclassified and Classified Government Cloud (TC-UGC and TC-CGC).

2.2. Place of Performance

Tasks shall be performed at the Contractor’s facility. On occasion, Contractors who normally work at Contractor facilities will be required to attend meetings at USTRANSCOM, Scott AFB, IL. Contractor personnel are expected to conform to agency operating hours (0730 – 1630 Central Time) and on-site unless otherwise agreed upon. Work will generally consist of a forty (40) hour work week, Monday through Friday, excluding federal holidays. Personnel may be required to support short notice adjustments to the daily work hours. The Government will provide up two (2) controlled working spaces at Scott AFB primarily for Help Desk support and as needed for SIPR access.

2.3. Anticipated Award Timeline

The current contract expires 31-MAY-26. A follow-on contract is anticipated to be awarded on or about 01-JUN-26.

Anticipated Period of Performance:

3. Information Requested

Parties interested in assisting USTRANSCOM with this market research are requested to submit the following information in the format outlined below. The response should be detailed. Respondents are highly encouraged to submit a tailored response rather than a generic capability statement to ensure the requested information is provided.

3.1. Company Information

· Company Name

· Unique Entity Identification Number

· Commercial and Government Entity (CAGE) code

· POCs, to include name, title, phone number, and email address

· Company website

· Facility clearance

· All contract vehicles under which you hold contracts and under which this requirement could be awarded (e.g., OASIS, MAS, etc.)

3.2. Business Size

The anticipated North American Industry Classification System (NAICS) for this effort is 541511 Customer Computer Programming Services. The Small Business Administration’s small business size standard for this NAICS is $30.0M. Based on this NAICS, identify your business size as a LARGE or SMALL business. If a small business, identify any of the following socio-economic categories that apply to your business under this NAICS: Historically Under-utilized Business Zones (known as “HUBZone”), Service-Disabled Veteran-Owned, Veteran-Owned, Small Disadvantaged Business, 8(a), Women-Owned, or Economically Disadvantaged Women-Owned.

3.3. Who We’re Looking For

USTRANSCOM highly encourages responses from capable businesses of all sizes, including large and small business concerns and all socioeconomic categories. However, it should be noted that small business set-aside opportunities are being considered for the NAICS identified in Section 3.2.

3.4. What We’re Looking For

Interested Parties are invited to provide information on the following subjects of interest, specifically describing your capabilities in successfully executing the following:

i. Describe your experience with sustaining, designing, developing, maintaining, and administering complex software applications using commercial standards while adhering to Government ZeroTrust principals and industry best practices in a DevSecOps environment.

ii. Describe your experience developing, maintaining, and administering complex in-transit visibility (ITV) software applications for mission critical – high availability systems.

iii. Describe your experience providing life cycle support implementing government-approved system changes to include software functional changes, mandated security or system changes, and other infrastructure changes to maintain a system baseline.

iv. Describe your knowledge and experience in providing Agile software development support to include managing agile projects/programs using an Application Lifecycle Management tool (e.g. Jira), use of Agile Scrum Methodology (sprint length), product roadmaps, and recording performance (e.g. sprint burn down charts), etc. to achieve Continuous Integration/Continuous Delivery (CI/CD) and include examples that show flexibility to changing mission priorities.

v. Describe your experience with sustaining, designing, developing, maintaining, and administering complex software applications within government cloud environment (AWS, Azure).

vi. Describe your experience with continuous automation (Chef, GitLab Runner, etc.), containerization ecosystems, (Docker, Kubernetes, etc.) and modernizing applications.

vii. Describe your experience with Government ZeroTrust principals and RMF, specifically Rev 5 documentation with relation to sustaining, designing, developing, maintaining and administering software applications.

viii. Describe your experience with data management, metadata tagging, including integration with and management of data sources, using data for decision-making, and reporting functionality.

ix. Describe your experience with developing User Interface/User Experience designs utilizing inputs from users and functional experts.

x. Describe your experience with providing training to include using technology to deliver timely and relevant content.

Provide the following project or contract information for requirements deemed similar to this effort:

· A brief description of the project

· Contract number

· Period of performance

· Was your company a prime or subcontractor?

· Dollar value of the project

· Scope of the portion of the effort your company supported

If your company is a large business, specify whether you partnered or subcontracted with small business concerns to provide the same or similar services as this requirement.

If your company has no direct performance or experience with the above, explain how you will perform tasks utilizing experienced subcontractors through a proposed teaming arrangement or the hiring of qualified personnel.

3.5. Commercial Availability

Commercial Practices. Request responses to the following questions as they pertain to providing TRAC2ES support.

· Is this service available commercially? If so, what commercial solutions can address the requirement?

· What types of contracts are normally used in the commercial marketplace for this type of service (e.g., single-award, multiple-award, firm-fixed price, cost reimbursement, labor hour, time-and-materials)?

· What is the recommended pricing structure, and what are the largest cost-drivers for this type of service (e.g., labor, equipment, leases, depreciation, fuel)?

· What evaluation criteria are typical for use in selecting a contractor to provide this type of service?

· Are there any organizational conflict of interest concerns?

· Are there challenges posed to non-incumbent interested parties that should be addressed?

4. Other Important Information

Please list existing contract vehicles available for use in procuring this effort to include Federal Supply Schedules, GSA Governmentwide Acquisition Contracts, DoD Indefinite Delivery Indefinite Quantity contracts (known as “IDIQs”), or any other Government Agency contract vehicles. (This information on available contract vehicles is for market research only and does not preclude your company from responding to this notice.) Please list any existing contracts you have which could be used to procure this effort.

What innovative or alternative evaluation techniques have you encountered in the private sector or other Government agencies that you believe could be beneficial in evaluating proposals for similar acquisitions?

What specific challenges do you encounter when responding to Government RFPs, particularly regarding page limitations, formatting requirements, and the level of detail required?

A draft Performance Work Statement (PWS) has been attached for your reference and includes additional details. Please feel free to provide questions and/or comments on the draft PWS, citing any information you feel may improve/innovate this requirement. These comments will be addressed when the final PWS and RFQ are issued. Individual responses will not be provided to comments submitted outside of the virtual meetings.

5. Conclusion

USTRANSCOM would like to thank you for taking the time to review this important RFI, and we look forward to reviewing your response.

Attachment:

DRAFT Performance Work Statement