2025-10-01 A03 PWS EVAMOSC IDIQ.docx

ADAP TEMPLATE 211-002 PERFORMANCE WORK STATEMENT (PWS) JUL 2025

Office of the Secretary of Defense Office of Cost Assessment and Program Evaluation (OSD-CAPE) Enterprise Visibility and Management of Operating and Support Cost (EVAMOSC)

2025-10-01 (Post DOGE, New Template)

PART 1

GENERAL INFORMATION

1. INTRODUCTION: This is a non-personal services contract to provide data standardization, data platform sustainment services, database operation, database design, implementation, and support to requests for information. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

2. BACKGROUND: The mission of the Office of the Secretary of Defense Cost Assessment and Program Evaluation (OSD CAPE) is to provide the Department of Defense (DoD) with timely, insightful and unbiased analysis on resource allocation and cost estimation problems to deliver the optimum portfolio of military capabilities through efficient and effective use of each taxpayer dollar. In achieving this mission, one of OSD CAPE’s primary goals is to provide data driven insight into the costs of major acquisition programs. This detailed analysis enables responsible budgeting and proactive management decisions so that the Department can control cost and achieve savings. In recent years, the DoD and Congress has focused on understanding the costs incurred by weapons systems during the sustainment phase and underlying causes of these cost outcomes. culminating in Congress passing 10 U.S. Code §4325 (Major weapon systems: assessment, management, and control of operating and support costs) which assigns responsibility for “developing and maintaining a database on… actual operating and support costs for major weapon systems” to the Director, CAPE. To meet this congressional requirement, OSD-CAPE awarded contract (HQ0034-20-D-0012) to design, implement, operate, and perform platform sustainment services on the Enterprise Visibility and Management of Operating and Support Costs (EVAMOSC) data system.

This contract serves as the follow-on to that initial EVAMOSC contract (HQ0034-20-D-0012). This follow-on contract will sustain the current EVAMOSC platform while continuing to add additional capabilities, extend data collection to additional services and service source data systems while educating platform users and supporting requests for information, in increments. This Performance Work Statement covers the tasks and objectives for the single award IDIQ that are associated with the overarching EVAMOSC effort.

Task order one (1) manages and maintains the EVAMOSC portal and helpdesk including user engagement, access to the EVAMOSC platform, deployment of training, and support to requests for information from acquisition program offices, service components, and OSD offices. Task order one (1) also include database and data platform sustainment, including the processing of regular and recurring data loads from ingestion into the data platform thru final publishing of data into the EVAMOSC front-end (e.g., tables, dashboards and user interface (UI)). Task order one (1) also includes maintenance of deployed data flows, tables, and dashboard to account for minor revisions made in source data systems and source data system tables, irrespective of the source of data or military service.

Task order two (2) includes data discovery, research, ingestion, standardization, creation or modification of data schemas, data tables, dashboards, documentation, and training to accommodate additional source data from U.S. Army, U. S. Marine Corps, and DoD Forth Estate operated source data systems, irrespective of the military service data contained within the source data systems. Task order two (2) does not include regular recurring updates or maintenance to the EVAMOSC platform associated with U.S. Army, U.S. Maine Corps, or DoD Forth Estate operated source data systems.

Task order three (3) includes data discovery, research, ingestion, standardization, creation or modification of data schemas, data tables, dashboards, documentation, and training to accommodate additional source data from U.S. Air Force and U.S. Space Force operated source data systems, irrespective of the military service data contained within the source data systems. Task order three (3) does not include regular recurring updates or maintenance to the EVAMOSC platform associated with U.S. Air Force and U.S. Space Force operated source data systems.

Task order four (4) includes data discovery, research, ingestion, standardization, creation or modification of data schemas, data tables, dashboards, documentation, and training to accommodate additional source data from U.S. Navy operated source data systems, irrespective of the military service data contained within the source data systems. Task order four (4) does not include regular recurring updates or maintenance to the EVAMOSC platform associated with U.S. Navy operated source data systems.

Task order five (5) manages and maintains the EVAMOSC portal and helpdesk including user engagement, access to the EVAMOSC platform, deployment of training, and support to requests for information from acquisition program offices, service components, and OSD offices. Task order five (5) also include database and data platform sustainment, including the processing of regular and recurring data loads from ingestion into the data platform thru final publishing of data into the EVAMOSC front-end (e.g., tables, dashboards and UI). Task order five (5) also includes maintenance of deployed data flows, tables, and dashboard to account for minor revisions made in source data systems and source data system tables, irrespective of the source of data or military service.

3. DESCRIPTION OF SERVICES: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform data standardization, data platform sustainment services, database operation, database design, and, implementation, and support to requests for information as defined in this PWS except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

4. OBJECTIVES: The objective of this effort is to provide expertise, capacity, and services to sustain the current EVAMOSC platform while continuing to add additional standardized and enriched data products, extend data collection to additional military services and military service source data systems, educate platform users, and support requests for information, specifically:

· Functional subject matter experts shall provide knowledge of DoD source data systems, weapon systems, DoD maintenance, logistics, finance, budget, readiness, manpower, inventory, and cost estimating policies and procedures.

· Data engineers and data scientists shall provide knowledge and expertise of current and emerging methods to transfer, store, reshape, visualize, and analyze wide varieties of large (e.g., multiple terabytes, many millions of records) datasets. Data engineers and data scientist shall also provide knowledge and expertise of current and emerging methods to enable EVAMOSC platform users to access, reshape, visualize, analyze, query, and extract datasets from the EVAMOSC platform.

· Technical writers shall provide knowledge and expertise documenting the complicated data interactions identified by data subject matter experts and implemented by data engineers and data scientists within EVAMOSC’s data lineage catalog other forms of documentation (e.g., long-form written documents, video presentations, Power Point briefings). Technical writers shall also provide knowledge and expertise to design, create, and maintain training on the data contained within the EVAMOSC platform and how to use the EVAMOSC platform to access, reshape, visualize, analyze, query, and extract datasets.

5. SCOPE: The Contractor shall perform comprehensive database and data platform sustainment activities to ensure the continued operation and development of the OSD CAPE EVAMOSC platform. Services include:

· Processing regular and recurring data loads, from initial ingestion into the data platform to final publication of data in the EVAMOSC front-end.

· Maintaining deployed data flows, tables, and dashboards to ensure they remain current and accurate, taking into account revisions made to source data systems, as well as changes to DoD policies or processes.

· Writing and deploying documentation and training materials to support the effective use of the EVAMOSC platform.

· Responding to requests for information and providing other technical, administrative, and professional services as needed.

The Contractor shall accomplish the sustainment, development, and implementation of the EVAMOSC platform, ensuring it remains a robust and reliable tool for supporting DoD operations and decision-making.

6. PERIOD OF PERFORMANCE: The period of performance shall be a five year ordering period which includes one (1) Base Year of 12 months and four (4) 12-month option years.

7. CONTRACT TYPE: The Government will award a single award Indefinite Delivery, Indefinite Quantity (IDIQ) with Firm Fixed Price, Cost, and Cost-Plus-Fixed-Fee task orders.

8. PLACE OF PERFORMANCE: In general, the work to be performed under this contract will be performed at government provided office space in the National Capital Region (NCR), Contractor site, and alternate locations. Specific places of performance details will be identified at the Task Order (TO) level. The anticipated Government facility work locations are:

9. TELEWORK: The COR or Task Monitor will determine whether the work to be performed can be successfully accomplished offsite. Teleworking must be accomplished at no additional cost to the Government and with no detrimental impacts to contract performance. Product management and key personnel shall be available to work from Government facilities within the National Capital Region (NCR) at any time as required by the by the KO.COR, or Task Monitor.

10. HOURS OF OPERATION: The Contractor is responsible for providing services, during an eight (8) hour work day coving CAPE’s core hours of operation between the hours of 10:00 AM to 3:00 PM eastern Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

10.1. On-Site Working Conditions, Holidays, and other Closures: (If applicable).

10.2. Washington Headquarters Services facilities are smoking restricted workplaces. Due to the nature of the work, facilities, and requirements, Contractor staff may only smoke outside in designated smoking areas.

10.3. The Contractor shall establish normal operating hours under this contract between 10:00 a.m. to 3:00 p.m. Eastern Time (ET) Monday through Friday. The Contractor’s Program Manager (PM) and the Government’s Contracting Officer’s Representative (COR) or Task Monitor shall consult and coordinate on any proposed alternate work schedules that may be arranged depending on the operational tempo/needs of the mission.

11. RECOGNIZED HOLIDAYS: Government personnel observe the following holidays as governed by 5 U.S.C. § 6103. Government facilities will be closed and unavailable to Contractor personnel:

*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a Sunday, the Government holiday is the following Monday.

In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by the President’s Proclamation

12. QUALITY CONTROL/ASSURANCE:

12.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which it ensures that its work complies with the requirement of the contract. The QCP shall be delivered via electronic mail within 30 days after contract award Amendments/changes to the QCP shall be delivered to the task monitor (TM), COR and KO within three (3) business days following any change.

12.2. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

13. PERSONNEL MATTERS

13.1. Key Personnel: Before replacing any Contractor employee designated as key personnel, the Contractor shall notify the COR and KO in writing at least 30 calendar days in advance. The Contractor’s request shall include a written justification along with the resume (experience, education, and any required certifications) of the proposed key personnel substitution. All proposed personnel substitutions shall possess qualifications that are equal to or exceed the minimum requirements of the PWS. The Contractor shall not unilaterally change its key personnel without written approval from the KO.

13.2. Key Personnel Titles: The following personnel and the contract manager (see 13.3) are considered key personnel by the government and will be identified at the task order level:

13.2.1. Technical Architect:

Required: The Contractor’s Technical Architects are required to have a minimum SECRET clearance. Technical Architects shall have at least a B.S. degree from an accredited institution in either Information Technology, Computer Science, Computer Engineering, or related field. The designated Technical Architect shall have a minimum of at least 5 years or higher experience. The designated Technical Architects shall have appropriate certifications required for implementation of the Contractor’s proposed technical solution.

Preferred: It is preferred that the Contractor’s Technical Architect have experience with development, deployment, and maintaining data platforms and data analytics in a DoD cloud computing environments and experience with operating in NIPR environments.

13.2.2. Senior Cost Analyst:

Required: The Contractor’s Senior Cost Analyst is required to have a minimum SECRET clearance. The Senior Cost Analyst shall have at least a M.S. degree from an accredited institution in either Operations Research, Applied Mathematics, Industrial Engineering, Economics, or related field. The Senior Cost Analyst shall have a minimum of 5 years’ experience in DoD business cost analysis and cost policy. The designated Senior Cost Analyst will have experience in Operations Research, Cost Estimating Methodologies, and Cost Analysis Techniques.

Preferred: It is preferred that the contractor’s Senior Cost Analyst has worked in weapons system cost estimation and has experience in preparing estimates for the O&S portion of the weapon system lifecycle.

13.2.3. Senior Functional Subject Matter Expert:

Required: The Contractor’s Senior Functional Subject Matter Expert is required to have a minimum SECRET clearance. The Senior Functional Subject Matter Expect shall have at least a bachelor’s degree from an accredited institution in either Program Management, Information Technology, Computer Science, Computer Engineering, Operations Research, Applied Mathematics, Industrial Engineering, Economics, or related field. The Senior Functional Subject Matter Expert shall have a minimum of 5 years’ experience working with DoD Maintenance, Logistics, Readiness, and Enterprise Resource Planning data management systems.

Preferred: It is preferred that the contractor’s Senior Functional Subject Matter Experts have experience with a multiple DoD source data systems, to include finance, maintenance, logistics, and readiness source data systems, weapons system cost data, and experience with operating in NIPR environments.

13.3. Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during an eight (8) hour work day coving CAPE’s core hours of operation between the hours of 10:00 AM to 3:00 PM eastern, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

Required: The Contractor contract manger is required to have a minimum SECRET clearance. The designated contract manger shall have a minimum of 10 years of experience relating to major program management. The designated contract manger shall have, at minimum, a Bachelor’s Degree from an accredited institution. A Master's Degree can be substituted for 5 years of experience.

Preferred: It is preferred that the Contractor contract manger have at least 2 years of experience with DoD data analytics and weapons system cost estimating procedures, Project Management Professional certification, and experience with operating in NIPR environment and experience working with EVAMOSC stakeholder communities: OSD CAPE, Cost, Financial Management, Acquisition, Logistics, Maintenance, and Product Support.

13.4. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor personnel shall obtain, use, and display a Common Access Card in the performance of this contract.

13.5. Special Qualifications: The Contractor shall not divulge, or release data or information developed or obtained in performance of this contract except to CAPE Government personnel, other authorized Government personnel designated by CAPE Government personnel, or upon written approval of the Contracting Officer’s Representative. The limitations above do not apply to data or information that has been made public by the Government.

The Contractor shall submit certificates of completion for each affected Contractor employee and Subcontractor employee, to the COR or to the Contracting Officer. This training shall be completed and reported to the COR within 30 calendar days of contract award and annual refresher training for the remaining contract duration.

The following training is required for Contractor personnel:

Operational Security (OPSEC): OPSEC is a structured process that identifies critical information, analyzes friendly actions, integrates threat analysis and risk assessments, then helps personnel apply protective measures to mitigate unacceptable risk. The Contractor shall agree to comply with the same basic OPSEC rules, requirements, and standards as government personnel. When Contractor personnel are working primarily in government facilities, OPSEC Awareness Education and Training will be provided or coordinated through the appropriate government security channels and OPSEC protective measures (countermeasures) will be applied as directed by the government. When Contractor personnel are working primarily in Contractor facilities, OPSEC Awareness Education and Training shall be provided by the Contractor. The Contractor shall comply with the DOD Customers Operations Security Program, specifically DODD 5205.02 “DoD Operations Security (OPSEC) Program” March 6, 2006. All software, database and web development for the DoD must comply with Defense Information System Agency (DISA) published Security Technical Implementation Guides (STIGs) available at DISA’s web site: https://public.cyber.mil/stigs/.

14. SECURITY:

14.1. Security Clearance: Contractor personnel performing work under this contract shall have at least an interim Secret security clearance from Washington Headquarters Services prior to working on this contract and shall maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD 254.

14.2. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

14.3. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

14.4. Key Loss or Duplication: In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

14.5. Key Use By Contractor Employees: The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

14.6. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

15. CONTRACT ADMINISTRATION

15.1. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. These meetings shall be at no additional cost to the Government.

15.2. Reserved

16. TRAVEL/TDY/DEPLOYMENT

16.1. Contractor Travel: Contractor will be required to travel CONUS and within the NCR during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract.

16.2. The Contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 "Travel Costs." Requests for approval of costs in excess of maximum per diem rates in accordance with the procedures contained in FAR 31.205-46(a)(3) must be submitted to the COR for final approval prior to commencement of travel.

16.3. All local travel in support of this contract (i.e., any travel within a 50-mile radius of the NCR) is included in the price of this contract and is not reimbursable. All local travel costs shall be borne by the Contractor, nor will the Government reimburse Contractor personnel commuting costs (i.e., parking expenses, public transportation fares such as Metro, Virginia Rail Express, vanpool or bus, and/or highway tolls, etc.).

16.4. Reserved.

17. OTHER DIRECT COST (T&M and LH): The Contractor is not authorized to incur costs or fees associated with computer hardware, software, or virtual computing products associated with completion of the requirements in section 5 of this PWS without prior written approval from the KO.

18. DATA RIGHTS: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, manuals, training documents (irrespective of format), and other similar products and related data developed, modified, or created under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. Per DFARS 252.227-7014(b)(1), all of these items must be delivered to the U.S. Government with unlimited rights. As such, the Government may use, modify, reproduce, release, perform, display, or disclose the source code in whole or in part, in any manner and for any purpose whatsoever, and it may authorize others to do so. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

19. CONFLICT OF INTEREST:

19.1. Organizational Conflict of Interest/Personal Conflict of Interest: Contractor and Subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in FAR Subpart 9.5 as well as personal conflicts of interest. Using the Contractor OCI/ COI Disclosure Form, the Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential conflict and shall promptly submit the conflict-of-interest disclosure form to the Contracting Officer to avoid or mitigate any such conflict.

19.2. The Contractor’s mitigation plan will be reviewed and accepted/rejected solely at the discretion of the Government, and in the event the Government unilaterally determines that any such conflict cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the conflict.

19.3. In addition, Contractors shall conduct internal reviews as necessary to identify financial interests and determine if any personal conflicts of interest exist or may arise. The Contractor shall ensure that the organization has analyzed each financial disclosure to determine whether actual or potential conflicts exist. Information should be gathered and analyzed for all governing body members (e.g., board of directors, trustees, etc.) and principals of the organization as defined by FAR 52.203-13 and for each manager and key personnel who would be or are involved with the performance of the contract.

19.4. Non-disclosure agreements: All Contractor and Subcontractor employees supporting this contract shall sign the WHS AD non-disclosure agreements.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the Contracting Officer to assists in administering the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6 EVAMOSC PLATFORM. All system, infrastructure, software code, and software environments designed to collect, ingest, store, process, manage, analyze, and transfer data into, within, and out of EVAMOSC including, but not limited to, AWS, Redshift, VANTAGE, IMAG, Cloud-One, Tableau, Collibra, and Advana. The EVAMOSC Platform encompasses features for ensuring data lineage is documented, providing transparency into the origin, movement, transformation of data within EVAMOSC, a public website, a Portal accessible by users housing training, documentation, access to data and reports including data dashboards, and access to self-service analytics and extraction/download capabilities. The EVAMOSC platform also includes its Helpdesk email and inbox which it utilized to communicate with users, data source providers, and data receivers. Additionally, the EVAMOSC platform includes all associated training materials, documentation, and resources required for both end-users and developers to effectively utilize, maintain, and extend the platform’s functionality.

2.1.7 FORTH ESTATE. Department of Defense agencies, organizations, and activities that provide support to the Military Services. Fourth Estate includes, but is not limited to, Office of the Secretary of Defense (OSD), Defense Finance and Accounting Service (DFAS), Defense Intelligence Agency (DIA), and Defense Logistics Agency (DLA).

2.1.8. KEY PERSONNEL. Contractor personnel required to be used in the performance of the contract as indicated in the Key Personnel section listed in the PWS.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. MILITARY SERVICES. The Department of Defense Military Services include the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, and U.S. Space Force and all their components and commands such as reservist, guard, special operations, and headquarters components.

2.1.11. NATIONAL CAPITAL REGION. geographic area located within the boundaries of (A) the District of Columbia, (B) Montgomery and Prince Georges Counties in the State of Maryland, (C) Arlington, Fairfax, Loudoun, and Prince William Counties and the City of Alexandria in the Commonwealth of Virginia, and (D) all cities and other units of government within the geographic areas of such District, Counties, and City.

2.1.12. PENTAGON. The Pentagon is the area of land and improvements thereon, located in Arlington, Virginia, on which the Pentagon Office Building, Federal Building Number 2, the Pentagon heating and sewage treatment plants, and responsibility for the operation, maintenance, and management.

2.1.13. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.14. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.15. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.16. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.17. SOFTWARE CODE. The set of written instructions, scripts, or statements created in one or more programming languages that define the functionality, behavior, and operations of a the EVAMOSC Platform. Software Code includes source code, object code, executable code, libraries, frameworks, and any associated comments, annotations, or documentation that facilitate its understanding, execution, or modification of the EVAMOSC Platform.

2.1.18. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the Subcontractor.

2.1.19. TASK MONITOR. A Government employee appointed by the Contracting Officer to assist the Contracting Officer’s Representative in monitoring a contractor's performance. The Contracting Officer may appoint a task monitor because of special skills or knowledge necessary for monitoring the Contractor's work.

2.1.20. USER INTERFACE. The visual, interactive, and functional elements of a software application, website, or system through which a user interacts with the underlying technology, including but not limited to screens, menus, buttons, icons, text fields, and other graphical or interactive components designed to facilitate user interaction and navigation.

2.1.21. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide basic services to phones, desks, utilities, information technology, and general office supplies) while working in Government facilities.

The Government will provide resources to store, rapidly access, and maintain large amounts of UNCLASSIFIED (Impact Level 4) DoD data to support a range of data analytics requirements. Hosting is provided by CAPE on AWS via JWCC and AF CloudOne computing environment contracts, and managed by CAPE/IMAG in conjunction with Government the approved Cybersecurity Service Providers.

The Government will provide all software licenses and/or virtual computing products required for performance of individual task orders awarded under this IDIQ contract. The contractor shall identify in its solution for individual task orders all software licenses and/or virtual computing products it will require to perform the task order PWS. The contractor may only identify and may only utilize software and/or virtual computing products meeting at least FEDRAMP moderate or DoD Impact Level 4 security requirements. A full list of AWS services in scope is available from: https://aws.amazon.com/compliance/services-in-scope/. Additional information concerning the software approval process and planning factors for software resources will be identified at the task order level and specified in the corresponding task order PWS.

3.2. Facilities: The Government will provide basic facilities such as workspace and its associated operating requirements (i.e., phones, desks, utilities, information technology, and general office supplies) will be provided while working in Government facilities. Remote workers will only use government furnished equipment (GFE) to remotely access the OSD CAPE network..

3.3. Reserved.

3.4. Equipment: The Government will provide basic services to phones, desks, utilities, information technology, and general office supplies) while working in Government facilities. Additionally, the Government will provide access to government furnished computers to provide access to OSD CAPE networks and For Official Use Only data.

3.5. Reserved.

3.6. Reserved

3.7. Reserved

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities, and/or services if required to perform work under this contract that are not listed under Section 3 of this PWS. The Contractor is not anticipated to have to procure any computer hardware or software specifically to accomplish requirements in Section 5 of this PWS.

4.2. Clearance: The Contractor shall possess and maintain a SECRET facility clearance from the Washington Headquarters Services, as stated in the attached DD 254. The Contractor's employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office at time of award. The DD 254 will be completed within the National Industrial Security Program (NISP) Contracts Classification System (NCCS) at contract award and attached by modification, if timing dictates. The DD 254 will be housed within the NCCS through the life of the contract. The Contractor can register within NCCS at time of award to gain electronic access to the DD 254 in order to submit Subcontractor DD 254s.

PART 5

GENERAL TASKS

5. GENERAL TASKS:

5.1. Basic Services. The Contractor shall provide services for the successful execution of this contract. These services include contract administration, tracking, staffing, financial management, and resource allocation to ensure all contract requirements are met within the contract's cost, schedule, and performance parameters..

5.2 Additional Services. The Contractor shall provide services for the following tasks to ensure all contract requirements are met within the contract's cost, schedule, and performance requirements.

5.2.1 Project Management Responsibilities: To ensure effective project management, the Contractor shall:

· Establish a clear organizational structure with well-defined lines of authority and responsibility to ensure effective management of assigned resources.

· Manage staff and operations across all locations, including the Pentagon, Mark Center, Contractor's corporate office(s), and any remote location(s) where staff perform work associated with this contract.

· Develop and implement efficient processes to administer and execute contract requirements, assigning sufficient resources to staff to ensure successful performance.

· Designate a single point of contact (POC) to serve as the primary interface between the Government and Contractor personnel supporting this contract. The POC shall coordinate communication, resolve issues, and ensuring prompt response to Government inquiries.

5.2.1.1 Program Management Plan: Provide a Program Management Plan (PMP) 15 days after start of performance. The Program Management Plan shall outline the steps that will be taken to ensure all contract requirements are met within the contract's cost, schedule, and performance requirements. Updates or changes to the program management approach shall be disclosed during Program Management Reviews (see 5.2.1.2).

5.2.1.2 Program Management Reviews: Within 60 days following the start and midpoint of each contractor’s accounting system fiscal year, conduct project management reviews and deliver a corresponding report to the TM. The report shall include detailed information on cost, schedule, performance, risk assessment, and risk mitigation plans as of the start and midpoint of each contractor’s accounting system fiscal year. All data presented during the project management review and included in the report must align with the data contained within the CSDR Plan deliverables (see 5.3.1).

5.2.2 Cost and Software Data Reporting Readiness Review: The Contractor shall host a CSDR Readiness Review at the Contractor’s facility where CSDRs are prepared in accordance with DFARS 242.503-2(b) and DoD Manual 5000.04 (CSDR Manual). The purpose of the CSDR Readiness Review is to review the contract’s CSDR requirements and assess how the Contractor’s accounting system satisfies the CSDR requirements found in DoD 5000.04 (CSDR Manual) and Attachment 4 - CSDR Plan.

In a briefing presented by the Contractor in its own format, the Contractor shall:

- Demonstrate how it collects cost data in its accounting system and how that data will be utilized to provide actual cost transactions and minimize cost allocations when preparing CSDR data deliverables.

- Describe how recurring vs. nonrecurring costs are segregated in its accounting system and for the purpose of CSDR reporting.

- Demonstrate how the data from its accounting system will be mapped into the CSDR reports required by Attachment 4 - CSDR Plan and included CDRLs.

- Present the methodologies used for mapping internal cost accounts to the WBS, specifically showing how individual WBS elements and functional element codes will be populated.

- Propose any changes to Attachment 4 - CSDR Plan in order to tailor the plan to the Contractor’s accounting system, to include any Contractor recommended changes or additions to the WBS elements. These changes may include adjustments to the submission events and/or submission timelines.

The CSDR Readiness Review shall be held within 60 days of contract award or the start of work meeting on a date mutually agreed to by the Government and the Contractor. This meeting has an anticipated duration of one business day.

5.2.3 Platform Sustainment and Database Operation: The Contractor shall sustain and operate the EVAMOSC platform, including the development environment hosted and managed by CAPE/IMAG on AWSGovCloud via JWCC, the production environment within Air Force CloudOne, the EVAMOSC Portal and Helpdesk, platform access and user management, delivery of training and user outreach, processing of recurring data feeds, and maintenance of data flows into and out of EVAMOSC, and support requests for information, as detailed in the following task descriptions. Diagrams of the EVAMOSC Platform may be found in Technical Exhibit 5/Attachment 5 – EVAMOSC Platform Architecture Diagrams.

The Contractor shall deliver all software code modified or created to accomplish this PWS to the EVAMOSC Platform (see 5.3.6).

5.2.3.1 Portal Operations and Sustainment: The Contractor shall sustain and operate the EVAMOSC Portal including both EVAMOSC’s public website and EVAMOSC landing page found after users have completed the Air Force CloudOne single sign-on. To achieve Portal sustainment and operation, the Contractor shall:

· Perform cybersecurity code scans, install software updates, patches, and changes as required by Government approved Cybersecurity Service providers to keep the Portal operating and compliant with all cybersecurity requirements.Upload or revise verbiage, links, graphics, and documents on the EVAMOSC Portal to reflect the current state of the EVAMOSC platform’s capabilities (e.g., newsletters, training documents, marketing materials) or to ensure constancy with Government policy and guidance (e.g., Cost Estimating Guide, policy and statute references).

5.2.3.2 Helpdesk & Requests for Information: The EVAMOSC Helpdesk has a dedicated email address (osd.mc-alex.cape.mbx.evamosc-helpdesk@mail.mil) assigned by the Government, which the Contractor shall manage, monitor, and respond to. Emails to the Helpdesk originate from various sources (i.e., current EVAMOSC users and perspective users) and vary in complexity (e.g., access support requests, questions related to data, requests to produce new data products). To ensure effective helpdesk support, the Contractor shall:

· Develop and implement a Customer Relationship Management (CRM) process to track Helpdesk requests. The CRM shall record, at a minimum, requestor’s name, email address, organization; the datetime each request was received, and each response sent; the topic of the request and each response; and the outcome of each request (e.g., what data or reference to a document was provided).

· Provide responses to received emails within one (1) business day either: providing the answer to the request or, notifying the requestor that additional time will be required to respond to their request.

· Providing updates to requestors every five (5) business days until a final response is provided. Updates shall include progress made and any anticipated delays.

· Assign qualified staff to prepare and send responses, or direct the requestor to the appropriate location within the EVAMOSC platform where the desired information can be found (e.g., specific document, table, dashboard).

· When the complexity of the request or the response requires more detailed communication than email allows, the Contractor shall schedule and participate in a phone call or Microsoft Teams meeting to thoroughly review the request or provide a comprehensive response.

5.2.3.3 Platform Access & User Management: The Contractor shall manage user access to the EVAMOSC platform, ensuring secure and authorized access in accordance with all applicable Government policies, regulations, and security requirements. The Contractor shall be responsible for the full lifecycle of user accounts, from creation to termination, and shall be responsible for the assignment and management of software licenses to users.

5.2.3.4 Delivery of Training & User Outreach: The Contractor shall be responsible for delivering training and performing user outreach activities to promote the adoption and effective use of the EVAMOSC platform.