2024 Pest Control SOW.docx

STATEMENT OF WORK

1. GENERAL:

STATEMENT OF WORK

1. GENERAL:

The Contractor shall provide all supplies, materials, equipment, labor, supervision, management, and transportation to perform Pest Control Services at the Malcom Randall VA Medical Center, located at 1601 SW Archer Road, Gainesville, FL 32601, and the Lake City VA Medical Center, located at 619 S Marion Avenue, Lake City, FL 32025. (See Exhibit 1 and 2 for a list of all areas of the facilities requiring service) All work shall be performed in accordance with the \ guidelines established by Federal, State (www.epa.gov) and local ordinances and with the Contractor's Procedures Manual and Quality Control Manual. These services shall be performed by certified, trained, and licensed pest control operators in any or all categories as required by the State of Florida. The period of the contract will be one year (1) from date of award with options to extend services for four (4) one year option years.

2. SCHEDULING:

a. Normal Work Hours: Each day at 8:00am, One certified technician will report to the Gainesville location (room 105 in Trailer 5) and one certified technician will report to the Lake City location (room AB20 in building 64). The on-site schedule for the technicians will be 5 days per week Monday – Friday from 8:00 am and 4:30 pm, excluding observed holidays for both the Gainesville and Lake City locations.

National Holidays: The Eleven holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

b. Pest management tasks shall be scheduled to be performed during normal daily working hours and in no event, shall the Contractor carry on work outside regular agreed- upon working hours without prior approval of the Chief, Environmental Management Service, or designee. However, the Contractor shall be on call for emergencies 24 hours per day, seven days per week and shall respond to the specified location within a minimum of 1 hour (for scheduled days/times), 2 hours for emergencies (outside of scheduled days/times), after receipt of notification.

c. In the event climate or weather conditions become unsuitable for work or may induce an environmental hazard, then the entire work shall be rescheduled to a date and time satisfactory to the Contractor and the Chief, Environmental Management Service, or designee. Postponement will not reflect any penalties assessed to the Contractor, nor should there be any additional cost to the Government.

3. STANDARDS:

a. All Integrated Pest Management (IPM) tasks shall be accomplished to meet the guidelines as shown in National Pest Control Association's good practice statements. These should be available to the vendor from the National Pest Control Association.

b. All pest management applicators will be certified by the State of Florida in general household pests, rodents, and termites. All pest control operations must conform to all Federal, State, and local governing regulations pertaining to the performance of and the use of pest control chemicals and the labeled directions.

4. COVERAGE:

The Contractor shall provide complete IPM services for buildings and on grounds as shown in Exhibit 1 and 2.

5. TASKS:

a. Onsite technician will provide their personal contact information to the COR/Representative for daily assignments and daily pest calls once they report at the start of shift. Once a call is received from the COR/Representative the onsite technician shall report straight to the area.

b. Inspection to determine which pest management measures are appropriate and required.

c. Selection and utilization of non-chemical control methods which eliminate, excludes, or repel pests, such as traps and caulking.

d. Selection and use of the most environmentally sound pesticide(s) to effect control when chemical control methods are necessary.

e. Control of general structural pests, such as, cockroaches, ants, beetles, spiders, and bees.

f. Control of flying insect pests, such as all common flies and any miscellaneous flies that can cause a health risk.

g. Control of predatory pests, such as fleas, mites, ticks, wasps, bed bugs and scorpions; however, this does NOT include treating lice or scabies.

h. When treating for bed bugs Must follow the Bedbug SOP70 attached

i. Control of mice and rats.

j. Control of nuisance pest such as bats, domesticated animals, and reptiles.

k. Control of stored product pests, such as beetles, moths, and their various stages of life. Evaluation of control measures through follow-up inspections.

l. Limited Warranty policy for periodic check and service, as necessary, for control of wood destroying organisms, such as subterranean termites; however, this does NOT include the treatment of Formosan termites.

m. Once a quarter Contractor will treat the 7 acres at the Gainesville site and 3 acres in Lake City for fire ant control. Once in the summer the areas will be treated again to prevent and control fire ants.

n. Contractor shall be required to service and maintain all fly lights. This will include replacing all bulbs and fly paper.

o. Contractor will instruct pest control training for VA staff (Nursing, EMS, Etc.) regarding common pest and bed bug policies. This training will be set up by the COR/Representative and could be on the spot.

p. When not conducting rounds at the Gainesville or Lake City Hospital locations, Contractor will perform scheduled visits to the offsite locations listed in exhibit 1, Offsites.

q. Government owned vehicles shall be treated for pests when requested by the COR or representative.

r. Recommending environmental sanitation practices that restrict or eliminate food, water, or harborage for pests.

s. Will complete termite inspections at the Fisher House twice a year.

6. FREQUENCY OF VISITS:

a. Upon arrival for each daily visit to the Gainesville and Lake City Hospitals, the Contractor shall receive the pest control call log from the Environmental Management Service administration suite as mentioned in SCHEDULING and spot treat areas from which complaints have been received since the last previous visit.

b. The Contractor will be responsible for completing daily rounds at the Gainesville hospital and the Lake City hospital. The contractor shall annotate any findings and provide them to the COR/Representative.

c. The Contractor shall treat the main kitchen weekly after the hours of 3:30 p.m.

d. The Contractor shall treat the canteen kitchen weekly at 3:30 p.m. on a day to be mutually agreed upon.

f. All visits to the sites outside of the Gainesville main campus and the Lake City main campus shall be made on dates and at times mutually agreed upon by the Contracting Officer's Representative (COR) and the Contractor.

g. The Contractor shall inspect and treat, if necessary, the OR at the Gainesville and Lake City locations once a week, between 5:00am – 7:00am or 4:30pm - 7:00 p.m. and at the request of the OR Supervisor or Chief, Environmental Management Service.

7. SPECIAL PROVISIONS:

The following provisions shall be adhered to by the Contractor personnel in performing pesticide applications of the areas specified below:

a. Food Handling Areas: Treatment of these areas is limited to only times when food is not being held, processed, prepared, served.

b. Patient Occupied Areas: Contractor personnel shall utilize pesticides with as low a volatility and as odor free as possible, to keep, odor levels from affecting patients in these areas.

c. Critical Areas: The Contractor shall submit a list of pesticides for intended use in areas listed below for approval by the Chief, Environmental Management Service prior to any application. The planned use of pesticides in these areas requires recognition of the attendant hazards to occupants' supplies, equipment, and surfaces. Documentation such as the Safety Data Sheet is to be provided for any pesticide that is intended to be utilized. No substitution can be made at any time without approval from the Chief, Environmental Management Service.

d. Critical Areas

· Pharmacy

· Medical Instrumentation and Supply Service (MI&SS)

· Life Support (Operating Room, Intensive & Respiratory Care Units)

· Flammable and Medical Gas

· Sterile Processing Service

e. When space treatment is required in these areas, the Ultra Low Volume (ULV) method of pesticide application shall be utilized with approved equipment capable of delivering a particle size range of .5 to 15 microns.

8. INTERFACE TO NORMAL FUNCTION:

Contractor personnel may have their work interrupted so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems and passage of facility patients, personnel, equipment, and carts.

9. SAFETY FACTORS:

All rodenticides or traps shall be placed only at times and in the areas approved by the COR or his/her designee. Rodenticides, and/or traps shall be replaced as necessary and per manufacturer recommendations. No pest control material or trap shall be placed where it may be recovered by patients, nor shall such material be allowed to contact food or cooking utensils.

10. DISPOSAL OF HAZARDOUS WASTES:

The Contractor shall not dispose of any excess pesticide containers, or any other materials contaminated by pesticides at any location on the medical facility premises except as specified by the Chief, Environmental Management Service.

11. STORAGE OF PEST CONTROL MATERIALS:

No pest control materials or equipment shall be stored or kept at the Veterans Affairs Installation when the operator is not working, without express approval of the Chief, Environmental Management Service.

12. HOURS OF OPERATION:

Normal business hours, at the VA facility are 8:00 a.m. to 4:30 p.m., Monday through Friday, including Federal Holidays. However, the Contractor shall perform some tasks after normal duty hours as required to mitigate chemical exposure to employees and veterans alike. Tasks performed after normal duty hours will be coordinated between the Contractor and the COR.

13. CALL-BACK REQUIREMENT:

a. Routine: The Contractor shall within 4 hours after receipt of notification by the Contracting Officer or his representative, and at no additional charge to the Government, retreat previously treated areas when inadequate control (as per specifications) was obtained.

b. Emergency: The Contractor shall within 2 hours after receipt of notification by the Contracting Officer or his representative, perform IPM Services to correct the emergent condition.

14. PERSONNEL QUALIFICATIONS AND REQUIREMENTS:

NOTE: Certification shall maintain a current Certificate of Competency in pest management in all categories as identified by the State of Florida.

a. The Contractor shall provide a detailed list (at time of submission of quote) of all certified professional staff, to be utilized in the performance of this contract, including copies of state certifications and categories of training.

b. The pest controllers onsite completing the work should be certified operators.

c. Non-certified employees may assist the supervisor in performance of the work if they are in immediate contact with and visible to the supervisor. The supervisor will assume all responsibility for their work.

d. The Contractor shall comply with applicable federal, state, and local regulations and guidelines and licensing of pest control operators, performance of pest control and use of approved pest control chemicals and equipment set forth by the EPA and National Pest Control Association. It is the contractor's responsibility to keep abreast and comply with changes in these regulations and codes applicable to the contract so that compliance with all current regulations and codes is maintained.

e. All the contractor's personnel assigned to performance of this contract shall be clearly distinguishable from VA employees and must have visible on their uniforms, the name of the company and employee's name so they are always easily recognizable.

15. REQUIRED CONTRACTOR REPORTING:

a. After each service (scheduled or non-scheduled) contractor personnel will submit documentation including but not limited to:

1. The name and address of the individual who applied the pesticide.

1. The location, by building and room number where each pesticide was applied.

1. The pest or pests against which the pesticide was applied.

1. The date and time of application.

1. The brand name of the pesticide applied.

1. The name of the pesticide manufacturer, or the federal environmental protection agency registration number of the pesticide.

1. The rate of application or amount of the pesticide applied, and the total area treated.

b. Contractor personnel will complete and submit to the Chief, Environmental Management Service the medical facility provided Integrated Pest Management Operations Report. (See attached Integrated Pest Management Plan). All IPM Services performed during the work shift will be documented.

c. Contractor is responsible for supplying, completing, and submitting all reports required or requested by Federal, State, or local ordinances which pertain to any duties contained in the contract.

d. The Contractor will be required to furnish the Veterans Affairs, prior to initial application of Pesticides, Safety Data Sheets with the trade names (if any) and chemical names of the chemical as applied and the antidote thereto. Contractor will furnish the same information each time chemicals or products used in the performance of this contract are changed. This information is required by the Medical Service for emergency treatment in the event of ingestion of and/or contact with the material by humans.

16. CONTRACTOR PERSONNEL BADGES AND PARKING:

1. The contractor shall provide the COR with a list of contractor employees expected to enter the buildings to pick up confidential documents. While on VA premises, all contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.

1. A PIV2 badge will be given to the contractor’s employee once the contract is awarded. The contractor employee must safeguard the badge and immediately report any lost, stolen, or destroyed badges to the COR. All contract personnel must properly display their badges. Badges must be worn at or above the waist (facing forward.). The contractor’s employees must return the badge(s) to the COR or designee at the end of the contract or employment.

1. The contractor shall be required to comply with all security policies/requirements of North Florida/South Georgia VA Medical Centers. All security policies/requirements must be met, and employees cleared prior to the contractor performing work under this contract. Employees that cannot meet the security and clearance requirements shall not be allowed to perform work under this contract.

1. It is the responsibility of the contractor’s personnel to park in the appropriate designated parking areas. Parking information shall be coordinated with each facility COR.

1. The VA Medical Center does not validate or make reimbursement for parking violations of the contractor’s personnel under any circumstance.

EXHIBIT 1

LISTING OF AREA TO BE SERVICED/TREATED AT THE GAINESVILLE LOCATION:

· Building #1 (480 Bed Hospital)

· Building #2 (228 Bed Tower/245,000 Additional Square Foot)

· Community Living Center (34 Beds)

· Parking Garage #1 (5 Floors @ 43,848 SQFT = 219, 240 SQFT)

· Parking Garage #2 (3 Floors @ 37,730 SQFT = 75, 460 SQFT)

· Parking Garage #3 (7 Floors @ 27,782 SQFT = 194,474 SQFT)

· Ambulatory Care Addition

· Administration Building (35,000 SQFT)Building #T-1 (Trailer)

· Building #T-1A (Trailer)

· Building #T-2 (Trailer)

· Building #T-3 (Trailer)

· Building #T-4 (Trailer)

· Building #T-5 (Trailer)

· Building #T-6 (Trailer)

· Building #T-7 (Trailer)

· Building #T-8 (Trailer)

· Building #T-9 (Trailer)

· Building #T-10 (Trailer)

· Building #T-11 (Trailer)

· Outside Storage Building #11 (Animal Building)

· Tunnel from VA to Shand’s

· Magnetic Resonance Imaging Unit

· Building #37 (Boiler Plant)

· 33904,920 sq ft – 7 acres of lawn (ant treatment)

OFF-SITE FACILITIES:

· MAS

6020 NW 4th Place Gainesville, FL

· EMS Warehouse 4460 SW 35th Terrace, Suite 101 Gainesville, FL

· IRMS

4805 SW 34th Street, Gainesville, FL

· Pain Clinic 3401 NW 98th Street Gainesville, FL

· Pandemic Warehouse Building #2 Hills Mini-Storage 2626 NE 39th Avenue Gainesville, FL

· Prosthetics DME Program Hamilton Park Business Center 2444 NE 1st Boulevard, Suites 300 & 400 & 500 & 600 Gainesville, FL

· Optometry & Optical Clinic 5533 SW 64th Street Gainesville, FL

Telecare Hamilton Park Business Center 2444 NE 1st Boulevard, Suite 100 Gainesville, FL

· Home Based Patient Care Sun Center West 235 S. Main Street, Suite 105 Gainesville, FL

· PRMS

825 NW 23rd Avenue.

Gainesville, FL

· Fee Basis 235 S. Main Street, Suite 106 Gainesville, FL

· Compensation & Pension 5415 SW 64th Street Gainesville, FL

· Honor Center (Domiciliary) 1604 SE 3rd Avenue Gainesville, FL

· Fisher House Gainesville FL

· St. Augustine CBOC 100 Deerfield Preserve Blvd St. Augustine FL

· Perry Outpatient Clinic 1224 N. Peacock Ave.

Perry, FL 32347

EXHIBIT 2

LISTING OF AREA TO BE SERVICED/TREATED AT THE LAKE CITY LOCATION:

AREA/BUILDING

· Building No. 64

· Building No.64-2

· Building No. 38, Mental Health/SARRTP

· Building No. 62 PRRPT Program

· Building No. 82, Community Living Center

· Building No. 19, Engineering

· Building No. 44, Union Offices

· Building No. 6 MRI Building

· Annex, US 90, Lake City

· MRI Trailer adjacent to exterior of Canteen

· Canteen including Canteen Kitchen

· Building 37, Boiler Plant

· Building 78, Butler Building

· Building 18, Garage/Outdoor Grounds

· Building 27, Storage Warehouse

· Building 74, Laundry

· 130,680 sq ft, 3-acres of lawn (ant treatment)

Total Gross Square Footage is: 500,000 within the building and 36 Acres.